I bought some live sugar from them that was on sale and went home to try it. I opened it up and first off it looked bad. I have been smoking sugar for over 4 years and never had an issue. The sugar won't smoke right and the texture is just absolutely wrong. I pissed away 25 dollars on this and went to return it after only using 1 hit from it and they REFUSED to even exchange it for anything. They kept telling me I had to buy more and they would discount the new sale. I will never go back to MUV as they don't stand behind their products and TRULIEVE Would NEVER give me an issue with this. I have spent over 5k on live sugar over the years and not once did I ever have an issue. Never once have I returned a live sugar so this says a lot about how bad the problem was.
Stephanie and the whole team were amazing. I was able to pick up my order fast and efficiently. Great vibes all around
Beautiful store front... 8 registers? Definitely have a positive outlook on expected turnout. I've never been to any dispensary where there were even over 5 people there at one time. I guess if you have the space do it BIG! Other than that, renowned product quality and decent customer service, but I wasn't asking a ton of questions either. Prices a lil bit on the high side for flower and carts. Other concentrates good prices for the larger quantities. (1g+).
Terrible quality in concentrate texture and on two occasions. Addressed after my second bad experience with their consumer relations who reached out to the store and hasn't responded in 48+ hours. I was only seeking a store credit for amount spent on bad product, nothing more. There was zero priority to resolve this small concern at the store level and I will now be MUVing on from MUV...7/20/24 I was contacted and my request was a $30 store credit for bad quality product. Only 30% off next visit was offered. Wouldn't you just immediately honor a request like that for the sake of customer appreciation? I wouldnt want to measure MUV's future losses if this is common practice of customer service for their continuous clientele. I have no desire to return to MUV for any reason going forward.
Really great experience this morning. Alexa put me on with my 30% off renewal. She's the type of bud tender you want fronting the store at 9am. Super laid back and positive. Thanks again. -B
Joshua is a very reliable worker and did his best to get through our transaction even when systems crashed. Awesome guy!
Nicole T you truly were fantastic . Thank you for your help. Entire MUV team here very friendly and welcoming. Cheers to you all. Will definitely be back.
My experience with Nicole was such a pleasure! She was kind, light hearted and joyful. However the manager Garcia was not!! He was completely rude and disrespectful talking down to Nicole when she asked him about a mistake in my order. She did not deserve to be treated that way at all and even through the situation she protected her energy and was kind. Overall, I am very disappointed in what I witnessed from a “manager” at this location today.
William is the best. Informative, caring, passionate about his job, professional with just the right amount of a positive attitude. He is thee best Muv Tech out there! His positive attitude becomes addictive and passes through to the customers and its just a breath of fresh air to have such a genuine person take care of you!
Everyone was super nice. Store is very clean and well designed for appearance. William helped me and he was great. They had a great sale so I did t have to use my first time visit discount. Price is good and product is great. Will be back soon
First time user of MUV. First time delivery user. Kept me waiting two days for the delivery and then on the day of delivery, they kept me waiting until 5:30 PM with no calls. Never mind, you can keep it. Unfortunately, I didn't get to try the product. Maybe it's good but the delivery system, not so much.
Richard was great he gave me hope for some nerve pain you told me about some new medication that might be coming out some CBG and shared information with me and was still informative great guy. Muv is my favorite distributor I love everything you have. I don't think there's been a product that I bought that I've been massively disappointed in it at all. Can't say that about the rest
Amy and Willam are awesome! They we’re extremely helpful and friendly. Amy went above and beyond to check for something for me last minute before closing and it was unexpected and very appreciated. They were both very personable and I highly recommend this location!
Amy’s energy was absolutely contagious. I appreciate the good vibe, service and engagement. Been going there since grand opening and Amy’s good energy will keep me going back! —->Eyeblisters✌🏾
Awesome experience very knowledgeable staff the flower is grown perfect excellent selection great deals strawberry guava fire 🔥
William assisted me today with my purchase. I was having a bad day prior and he brightened it right up . Along with his knowledge of product and my preference choices I was in and out a happy camper in 10 minutes or less. I truly appreciated the experience and that I was able to leave with a smile. Thanks again Will
Clean, thorough, and attentive to detail are just a few describing words I could use for the experience I had with this dispensary! A mighty fine staff that deserves a raise; I had such a pleasant experience here. As a patient, I felt welcomed and very informed. I walked away extremely happy with not only the service, but value of the products themselves. A special shout out to Amy and Will; they were truly super stars and I am grateful for their help 🙂 shop here; you won’t regret it
This Location is So Convenient for People in Eastern Palm Beach County, but, it’s a Bit Tricky toFind and get into if you don’t Know right where it is !! It’s JUST West of the Railroad Tracks on East Woolbright Road, in a Small Plaza on the North Side of the Street . If you’re Coming from I-95 Headed EAST, watch for it, or you’ll Miss it,And Have to Turn Around !! If you’re Headed WEST , from US 1, it’s RIGHT PAST the Tracks on your RIGHT, you have to KNOW it’s There !😃😃As Far as the Staff and Service Goes, it’s TOP NOTCH, as ALL MUV locations are, Always Friendly, Efficient, and Well Run !! I like to See Some Merchandise Here, Like the Wellington Store, but Maybe they Will Get Some Soon !My Specialist Tech had a Very Cool T-Shirt On,And When I Asked About it, they didn’t have any there !! As For Convenience, Service, and Products, Again, The BEST IMHO !! 😃😃👍👍Here’s Some Pics !! Go MUV Boynton Beach !! 👍👍
Loved Allison’s vibes today when I stopped in today- she greeted us & encouraged us to buy the Ric Flair Drip 🤗 thanks for the sweet relief keep doing your thing Boss 💚
I met with Richard today for my first visit. He was kind and courteous. Well spoken and took the time to go over all the products and even explained how the flower regulation work. I was very impressed with the service.
I met with Richard today for my first visit. He was kind and courteous. Well spoken and took the time to go over all the products and even explained how the flower regulation work. I was very impressed with the service.
I LOVE THIS DISPENSARY! I’m pretty certain only the best of the best work here. Every time I go, I always get someone awesome. So far, I’ve had great experiences with Bino, Jt, David, and Jack! They have all been INCREDIBLE. Not to mention, the product is *chefs kiss* delicious! Do yourself a favor and check them out.
Amy was fantastic! She has a great energy and was super accommodating. I put my order in at the wrong store and she quickly filled my order. She was quick, efficient and very friendly. Well dove!
I just had my first experience at MÜV and I must say... It was spectacular!The friendliest crew runs this store, I could tell from the moment I walked in!Cristhian assisted me through the store and guided me through my options as I made my selection. He was very knowledgeable, professional, and kind!After getting home and sampling the product I can guarantee the quality is great 👍🏼5 stars across the board. I highly recommend this place!
Jorge (JZ) stellar dude with a great touch to the way he assists his customers as I could tell from my first encounter today. Definitely would come back again to the Boynton location just for the customer service. Tell him to keep it up it seems as if he is absolutely killing it!
Great friendly staff, excellent product. Loved Garcia…he has the sweetest smile and is super friendly. Give him a raise please! First store I walked into in a long time where they really make you feel welcome. I don’t live in Boynton but it is worth the 20 minute drive to come back!
Garcia was absolutely AWESOME. A truly wonderful experience. All the products available is wonderful. Just tell Carlos what your concerns are and he will make sure you are satisfied. A happy satisfied customer.
I’ve been going to MUV for ~2 years, Everyone is amazing. Always an awesome experience. 5 star overall.Since this is rating is specifically for Jack, I rate him 10 stars! always smiling and laughing; extremely knowledgeable of every product and never steers me wrong!!!
Jack is super great! He is very knowledgeable and has really good recommendations! He makes you feel comfortable and answers all your questions . Jack is very kind and I will be back to visit him soon! Everyone in this store is so friendly and they always smile! And the reward points are the icing on the cake!P.S. to Jack, the Live Diamonds recommendation was fantastic! Thank you!
My wife is the customer and she loves this place. The staff are friendly and knowledgeable and patient with all her questions. The products are excellent. She especially enjoys working with Jack. He makes sure he understands what she needs and what works best for managing her chronic pain.
EXCELLENT service!! (I’ve been three times and had three different individuals each time) Ask your questions because they know their stuff.Establishment clean, modern/contemporary style set up. Welcoming environment immediate access to their menu items on screens in the waiting area. All around great experience.
Amy is the best! I love her recommendations, she helped me so much. This is one of my favorite dispensaries, the service is always super fast and it is the cleanest place, like absolutely spotless, they must be cleaning all the time !
I have shopped at multiple dispensaries since becoming a patient and I will say the customer service and experience at Muv is second to none and Amy is a huge part of that. Especially at this Boynton Beach location every time I go in there everyone treats me like family and makes it an enjoyable experience.Amy especially is always looking out for my best interest as a patient and how to utilize certain deals, or what type of sales are available etc. I no longer go to any other dispensaries, not just because of the quality of product but the whole experience from the phone call order to checking out everyone is very professional and kind.
Always a great experience at MUV Boynton Beach. All the employees of the store ate first class. Great managers and excellent products. Orders always ready when promised or sooner. Highly recommend. I’m Michael Melvin, posting under wife’s account.
Best customer service of any dispensary in the area. Excellent product quality. The staff is always upbeat and friendly. Special shout out to Hannah who was a great help. Very knowledgeable and friendly.
The staff here are always courteous and professional, while at the same time carrying some of the best medical cannabis products in Florida. If ever I have a question about a product, I ask for Jack. He’s knowledgeable about all of the products available from MÜV, and has given very sound advice when recommending products that will meet my targeted needs. I wish more medical cannabis dispensaries could have staff that are as friendly and helpful. I will definitely continue shopping with MÜV Boynton Beach!
I love this place! Will always gives me great service!! I wood recommend him & MUV to anyone looking to purchase any of their products!! They are helpful, knowledgeable & go out of their way to help you!!
Jose was amazing!! The whole staff here is so warm and welcoming and they helped me get the right products and get the app so I could get points. The store is so clean and the process was so quick. Amazing location
Great products / Great Service. If you’re going to the Boynton Beach location…. You’re in luck. Best Med-Tenders. Say hi to Amy for me. Every recommendation she’s made has been excellent!
Shout out to Steve. Everytime I go I have a wonderful experience. From entry to exit staff is friendly and very knowledgeable.Thanks for all the help.
I’ve been here a few times now and every single time I’ve gone it’s been such an amazing experience. Everyone is so helpful and kind and efficient. One time I was in and there was customer just being absolutely nasty to three of the employees and they handled it so professionally and genuinely tried to de-escalate the situation and make him happy. He threatened to leave a bad review so I hope this good one cancels it out because the staff is amazing! 🙂
I’m a first time customer. The staff were all friendly and helpful. I worked with Jack. He was patient and made sure I understood how to use the products and shared a wealth of information. I was very satisfied with my experience and will be back
For those of you that are familiar with dispensaries, you know that you just don't walk in and walk out. There's state regulations, procedures and steps that have to be followed and there can be mishaps along the way that can result in you leaving frustrated, upset and empty-handed..This place is first rate The customer service is excellent. The staff is accomodating, knowledgeable and helpful. They have quality products and you can get considerable discounts especially if you are a savvy consumer.. It's nice and all too rare these days when a place does something right. Kudos
Had not been there in a while. As usual the products were great. I worked with Jack who had great knowledge and was very helpful. We had a great time picking out my products..
I was just diagnosed with a basil cell carcinoma and they wanna open up my face for surgery. I have been reading about a THC oil that you all have and she was amazing and helped me so much thank you so much for such a great staff.Amy was great.
Love this place. The staff is friendly and always willing to help. There’s always some sort of deal running and the staff will make sure you get the best discount! I typically work together Steven and Will, they are great. I love seeing their faces when I come. Their products taste great and I enjoy the large selection. I highly recommend.
This is by far one of the best dispensary in Boynton Beach. Today was very busy and I still got my 5 star customer service by Hannah. They have some great peeps working there
This is by far my favorite dispensary and favorite location in particular!! I've tried all the best in the area(and some in Orlando) and I ALWAYS come back to the Muv in Boynton Beach. They help you with selection, always a chill mood, and overall what you want from a dispensary. Quality they bat at 1000 in my book!!! Steven is always welcoming and has a good idea of my likes and dislikes so it's easy. Thank you Muv team!!!
The staff here is so friendly and educational. It’s very apparent they love what they do. Shout out to JT for always being amazing.
I purchased and tried the Blueberry Wana Soft Chews 2 weeks ago which made me totally sick and gave me no positive effects. (Oils and extractions are clearly not for me....)I am giving 2 stars--1 for great taste, and 1 for good customer service.
Awesome pleased with the knowledge of all of the employees there. They make you feel extremely welcome. Love they also deliver to your home. A++
We walked in and didn’t know anything about the items or how much we needed to achieve the calmness needed. Jack helped a great deal and we were on our way! The experience was life altering. We will be back!
As soon as you walk in you're greeted. Atmosphere is amazing 👏 😁 I was assisting by Julie and she's cool. Didn't know too much about the concentrates and she gave me a quick run through of what would be beneficial to me. Highly recommend this location. Walk out smiling every time 😁🤞
Excellent chewable. Love the mango for day. Blueberry for night. Staff was excellent in helping me choose the best chewable for my needs. Clean pleasant location.
I usually pick up at the store, but I tried Delivery for the first time.I've always had excellent service from every team member. I've been helped by Will and Jack on numerous occasions. Always have smiles on their faces, always knowledgeable about new products and strains. Jack just completed my delivery. He has become a wealth of information as to the right medications for me and I'm super happy with MUV!
Very thankful for the great service, Jack has helped me 3-4 times now and he is a pleasure to work with! He is knowledgeable, informed on the product, and is very friendly. Thanks so much Jack!
I spent a good amount of time on the muv website picking out which pain relief products that would help me. I placed the order and picked a specific day for delivery. I get a text saying my order would be delivered at an acceptable time. I then get a text cancelling my order because that is not correct. I went into the chat where the agent was not helpful. In the terms and conditions it says delivery can be 24-48 hours but yes the website lets you pick a day. I have no problems spending my money at another business.
It was my first time visiting and the customer service from everyone was just fabulous. Steve was very helpful, I had a lot of questions and he helped answer all of them. He was helpful with suggestions for my specific cannabis needs.
Christian is super knowledgeable about the products and strains. The customer service at Muv is by far the best I've experienced in the business. Thanks guys!!
Good quality as well as pricing for T3 flower.. staff was easy, not pushy, and really helped narrow down exactly what the doctor ordered 🌞
Amazing experience everyone was so nice! I worked with Jack he was AWESOME. I loved his passion for his job, especially since I'm so passionate about alt medicine. Will be definitely be going to MUV more often!
One of my favorite locations from one of my favorite dispensaries in Florida! The entire staff is so knowledgeable and friendly. The strain variety for flower, concentrates, and vapes are awesome. The ease topical spray was great for hemmroids, the gummy and chocolate edibles are delicious and well dosed, my favorite crumble in Florida!!!
I dealt with a person named Brianna who was extremely helpful and very polite. I have dealt with her on several occasions she's very accommodating and helpful
Had my 1st visit and was very impressed. Super friendly staff. Very helpful. Left happy and will definitely return.
GREAT staff . well managed. Julie along with the staff make ones “ visit” agood to excellent experience. They are well versed in ALL of there products and are happy to help in anyway. Out of the 3 major dispensaries MUV has a “ right to the minute inventory tracking.”. Nothing worse than to order online and none when one picks it up. NEVER HAPPENED AT MUV. 👍👍👍👍
I tried MÜV after I experienced discrimination at and stopped ordering my medicine from Trulieve. I have had nothing but good experiences at MÜV since then. The quality of care you receive from every single employee is incredible! They all make you feel welcome. Which is tough to find and I appreciate it. It is most of the reason I will continue to return. The medicine you receive is always consistent and high quality as well.There are two guys who work there, who have more knowledge about all of the different strains of cannabis, than most I have met. It was really nice to have someone who knows what I wanted when I would describe what I was looking for. Recently I have not seen them in the store and I am hoping nothing happened. Even when I had to put my dog down recently, he went out of his way to remember and even make a note, or mention to another employee to ask how I was, when I arrived at the store the following visit. I will ask their names next time I visit and edit them in to this review.I encourage anyone looking for a quality medicine dispensary to visit any MÜV. I have been to the Pensacola, Bonita Springs and my home Boynton Beach stores and EVERYTHING is always consistent.
All the weed that's fit to smoke!! This place has everything. Decent prices,fine quality buds, sweet tasting chocolates, cart. Price is a little high. (like I was when I left there!!)One thing was weird though, as soon as I walked in, it smelled like weed in there!! What the hell? What happened to the smell proof envelopes?All in all, a 5 star rating....
I haven't been at the store yet, but decided to call customer service and spoke with Lauren. Lauren was patient while I asked questions and provided me with information that I understood for when my id is approved. She was so helpful and gave me her direct line and place my orders and ask questions. Hopefully when someone calls they are lucky if she answers or if you read this text def ask for her.
Always a great experience at MUV Boynton Beach. Bud Tender JT is very friendly and helpful, as are all the employees of the store. Great managers and excellent products. Orders always ready when promised or sooner. Highly recommend. I’m Michael Melvin, posting under wife’s account.
I have never had a bad experience absolutely love the products and the workers I definitely recommend them over anyone. They had an awesome swag bag for 710 and they truly do care about their patients 😊 wishing everyone a happy 710
I called and spoke with Lenny for my mom who is very sick, her physician recommended trying medical marijuana. I called and spoke with Lenny, unbelievable customer service, I had alot of questions, Lenny explained everything, was kind, compassionate patient, and you can tell he cared. Thank you Lenny for all you have done. Your a great asset.
What an amazing customer experience Sam provided me with this morning. She didn't give up until she found what I needed which is sometimes hard to find! She was very explanatory and patient answering my questions and was just an overall pleasure to work with to secure my order. the product here is top quality and I come back for the customer service. thanks for everything, always!
This location is great! I have a couple of Muv’s in my area but usually choose to go to this one. All of the employees here are great and welcoming; special shout out to Alex for always being so kind and fun to talk to whenever I swing but to pick up my medicine. Thank you team for always helping me with what I need
Everyone was friendly and helpful.. Not busy. It sets back off Woolbright right behind medication station. It definitely out of site when heading west, but more visible going east.
Okay, first off... Jack is the absolute GOAT! But in all seriousness, the hospitality and customer service here is out of this world. Always look forward to seeing the crew. Thank you guys for your greatness and all your hard work. All in all, best dispensary in South Florida.
Quick easy process. Jack was awesome, very knowledgeable. First time at this location. Will definitely be back. Thanks!
I love this dispensary! Super modern and cool set up, great products and discounts, and everyone is always so friendly. Jack helped me out today and he was so awesome! Definitely recommend this place to anyone
Amazing service and best quality product in South Florida. Jack always has me walking out smiling and everyone there is so knowledgeable about their products! 10/10!
Wow what a mind blowing place. This place looks like it was beamed from the future. When you first step inside you smell the sweet scent of high quality marijuana. The staff is goes out their way to be helpful, recommend products, answer questions/concerns & most important they listen. There's lots of choices offered flower, vapor, concentrates, edibles, transdermals & patches. I even saw thc inhalers offered, 👏 😮 wow! The interior looks so professional. It's definitely one of the best dispensary I've ever visited.
Excellent place to get medicinal marijuana. Very nice and clean. Customer service was top notch.
Gotta say it was great coming to this dispensary. I walked in and from the moment I stepped a foot inside I was greeted and helped right away, felt very welcomed! My first time ever going into dispensary and new to cannabis I wasn’t sure what I was going to get. However everyone was very informative and helped me right away. Amy made it so simple! Definitely will visit again!
Gotta say it was great coming to this dispensary. I walked in and from the moment I stepped a foot inside I was greeted and helped right away, felt very welcomed! My first time ever going into dispensary and new to cannabis I wasn’t sure what I was going to get. However everyone was very informative and helped me right away. Definitely will visit again!
I was a walk-in. Very pleasant and professional staff. Welcoming. I am very pleased with the product I purchased from a very knowledgeable and helpful staff member. Great looking space.
They were great. I returned a tincture. I was absolutely looking forward to using. I tried and it wasMint. Yech. Mint gives heartburn. The taste stayed in my mouth/ for 2 days.. like i said they gaveme credit.?
Awesome experience, Amy I believe her name was helped me and provided excellent service I’ll be sure to come back just because of her! The whole team is awesome and very welcoming and will continue coming back 🙂
Wow!! Love this new store. And the young women Sierra she was so Knowledgeable and such a pleasure to be around great asset for this company I will be back!
I must say having been to a few dispensaries this place was the most efficient and the most friendly service I have received. Jack was so amazing in his knowledge of the items, he was fast, efficient, outgoing, professional and the list can go on. Jacob also had came over and he was extremely nice. I was very surprised with the service here it was top notch and I highly recommend this location. I will definitely be returning here and recommending to others. Thanks for amazing service!
Amazing new store. I was a little skeptical at first. I was quickly reassured once I met Julie. Julie is very professional. Highly recommended.
The first time I have experience a visit to your Boynton beach location was very impressed clean environment and the staff was very knowledgeable and a delight to have assisting me.
I had amazing customer service when I came I don’t remember everyone’s name in specific but I remember that everyone from the front desk to the back was amazing service and I would definitely come back here if I I am around
I’m really happy to have MUV open in Boynton Beach. I had been to another dispensary in Boynton and had a bad experience there. The dispensary that I really liked was MUV in Wellington but that was too far away. Luckily, here MUV is in Boynton! The staff are all friendly, professional, extremely knowledgeable, and sooooo patient! I’ve felt with Jack, Will, and the assistant manager Jake. All have exceeded my expectations!
Great little place. Right across the street from my hotel the morning we woke up to ride mind melting roller coasters.
Had an amazing experience here. Will definitely be coming back. The customer service was top notch and all of my questions were answered. Very modern and clean facility as well!!!I went with RSO tincture and some hybrid crumble. Excellent product!!
Very good 1st experience at MUV in Boynton Beach! Very good inventory.
RSO syringe defective packaging...cracked on dispensing cutting two of my fingers..however the rso is very good. Its just packaging that needs rework.Oh, they called me, replaced product and gave me 15% off my order...so I changed my rating. They need to ditch those syringes. Also, guess I am unlucky a vape cracked on me returned and they replaced. They have great customer service.....this was the Palm Beach Store.
Nice location. Great staff.