MUV Dispensary in Key West, FL
Based on 287 reviews
Andrew S.
1723393256
Amazing staff, Very knowledgeable and great products.
Cate N.
1719868116
Knowledgeable, friendly and helpful staff. Great experience. I will be back.
Carrie F.
1719699531
On vacation staff was very friendly and very welcoming they had everything I needed if Iam ever back on the keys I will definitely be back
Kenneth M.
1715640342
Highest Quality products and consistently great staff! By far the Best Pain Relief Cream and Patches. Estevan was very polite, timely, and helpful for a seemless transaction. Nice job Estevan!
Ann L.
1713369199
Hi Barry, thank you so much for making my birthday so special you rock!
Leigh B.
1712866799
So helpful, so knowledgeable, from the front door to check out. Love this place! Thank you again.
Bernhard R.
1709133593
It was really pleasant to consult with Isiah.He has good product knowledge and his recommendation for the pain relief cream was spot on.A little dab rubbed in on my lower back knocked the intensity level way way down.In general I have had a positive experience with the MUV staff.I will be returning next month to trip my supplies.Thanks a lot,Bernard
Jamie F.
1707412754
Great visit overall. From the initial contact, who was super friendly, to Artem, who was super knowledgeable. Always a good choice hitting MUV in Key West.
G H
1702860002
Always helpful and reliable customer service. They take time to explain and make great recommendations based on needs. Will try delivery next time.
Pogi W.
1702421282
Full of useful information, science based information with their own experience folded in. Not just random talk. They’ve helped me hone my products to maximize pain relief and functionality. Never make me feel rushed when I ask questions.
Randall S.
1702337339
As a first time customer, I was blown away by the professionalism of the crew!The gentleman that greeted was very on point with local information and set me on the right track for enjoying my stay.Steve ,just a well rounded expert doing a outstanding job!Very knowledgeable and friendly.I will return before I head back,you betcha!Thanks again guys!!!
Dana C.
1699629741
Mike, Art, and Anthony were amazing! I had an issue with a device and they all worked to help me. They made my experience with MUV an excellent visit. If I wasn't just visiting Key West this would be my favorite dispensary to go to. The customer service is the best!!
Sean C.
1698940221
Just left there and Art did a great job and the whole team helped me out. As a local of Key Wester.....this is my new spot !
Debbie D.
1697297259
I have never had a bad experience at any of the MUV dispensaries and was so excited that they have a location in Key West. As soon as I walked in the door, I was greeted and made to feel right at home. Art was great! He was knowledgeable and patient and made sure I got exactly what I needed. In my opinion, it’s by far the best dispensary with the best quality products.
Kenneth N.
1696020668
Artem has been super helpful and knowledgeable every visit! With quick in and out so I can get back to work is very appreciative as well.
Reimon C.
1693690685
The GM who was manning the desk was the perfect example of customer service. I didn’t get the gentleman’s name helping with the selection, but he was also very professional and knowledgeable. I will definitely visit again when in Key West!
Tina K.
1692970709
Always a pleasure to see such a knowledgeable person who’s always willing to take that extra step to help and inform others of new strains and/or what she knows you like and is back in stock …. Yes, she takes time to get to know her customers!!! This is quality service from a quality company and Ty Addison for making it what can be a bit stressful just a breeze .
Aaron H.
1688484316
Unfortunately I've had to learn the hard way... Take my advice, open your packaging before leaving to ensure you are in fact, receiving what you purchased.I recently purchased two quarters, in one of the quarters was what appeared to be only an eighth. Probably my last time as a patient of MUV. Highly disappointing, considering this market is highly regulated and controlled.Update: I owe a huge thank you to the management at MUV. She read my review and listened to my complaint, then compensated me graciously and generously. Thank you, MUV is still my favorite.
J
1685302278
The representative Steve was so knowledgeable and helpful. He offered information about the use of different products and what would most benefit me specifically. Very kind and able to provide information in a genuinely caring manner.
Joel E.
1683136749
The five star review is for the people that work there and the product. However, the clients are the ones that irritate me. There always seems to be someone in the bunch that takes forever to figure out what they want as if they’ve never smoked before. Don’t inconvenience people in the lobby with your learning curve. Go to the website. Find out what they have. If you have any questions google it. Educate yourself instead of wasting our time.
Shay T.
1682456896
Every time I visit MUV on duval it’s been a great experience. Everyone is always very helpful and positive. Especially John (Michael) He introduced new products to me based on my needs this afternoon. It shows he listens and values the customer experience. Best store in KeyWest for your medicinal needs.
kenneth M.
1681944739
Great service and great interactions. He had a great demeanor and was knowledgeable about the products. Thanks again!
Shane F.
1681425381
The staff is fantastic. They are informative and helpful to no end. And big thanks to Kattie letting me know Wednesday's are veterans day.
Bernhard R.
1680297956
It was really pleasant to consult with Sury.She has good product knowledge and her recommendation for the pain relief cream was spot on.A little dab rubbed in on my lower back knocked the intensity level way way down.In general I have had a positive experience with the MUV staff.I will be returning next month to trip my supplies.Thanks a lot,Bernard
Rikki F.
1680195773
MUV…. Great service from John and I like the fact that they always seem to have what I need. Very fast very efficient in explaining what I was looking for as far as edibles were concerned!
Aubrey M.
1678548248
Out of all the KW dispensaries, muv has always been my favorite. They are all so sweet and helpful, and quick to be in and out if needed. Couldn’t ask for a better staff to help me!
RoseJ
1676652237
The facility and staff have been excellent and they have a good variety of strains but their latest iteration of gels are unsatisfactory. They are sticky and messy . At one point I had purchased several containers and had them stored in a desk drawer in my air conditioned house. I had to throw away the last two containers as they had actually become fermented with mildew in the sealed bags.I am hoping that MUV will eventually offer a better version of gels. The original Wana Chews were just fine but the best innovation would be if they create a gel that is sturdy and has the consistency of gummy bears. The gels I have purchased in AZ and California are like gummy bears and seem to have a much more stable shelf life and don't melt even in the heat of Florida.
Stephanie T.
1675702877
The staff at MUV are amazing!!! I wouldn’t get through the week without the assistance from Katie, Suti, Addison, and Amanda. They are knowledgeable on the products and can always point me in the direction of what I’m looking for. On top of that, they always greet you with a smile and the visits are always in and out. If you haven’t been by this dispensary you are missing out on a wonderful experience.
Erin R.
1674330523
Addison is always so pleasant, and helpful EVERYTIME I have the pleasure of her helping me with my order … very knowledgeableAlways a great experience when I shop at MUV … but Addisonalways adds that special touch
Antonio C Allen (Hollywood The B.
1673133031
I love the environment at MUV key west, everyone there is super easy going and dope. Sury and I always inevitably end up in a great random convo too. Ask for her! Hell ask for anyone, they’re all GREAT!
Adam J.
1673021521
Amanda is by far best budtender in Florida keys. When someone enjoys there work you notice the difference in sale's and information provided. I'm left with savings and a smile and always new products before they're listed. MUV thank you for awesome staff!
Bernhard R.
1671815986
It was really pleasant to consult with Sury.She has good product knowledge and her recommendation for the pain relief cream was spot on.A little dab rubbed in on my lower back knocked the intensity level way way down.In general I have had a positive experience with the MUV staff.I will be returning next month to trip my supplies.Thanks a lot,Bernard
Daisy S.
1668097309
The new website is awful!! I kept landing on a page that talked about the products but I had a very hard time finding the page where I could see a menu of what's available - I finally had to call for help with the site. I have used the website many times and it was never this hot mess. BTW, the word "guide" is spelled as "gude". Someone is not paying attention to detail.The excellent store in Key West, deserves better online representation.
Joshua M.
1667605736
I always have a great experience. Staff is always knowledgeable and friendly. Angela is a great employee and takes the time to explain things. Location is clean and inviting. I have been going there since it opened and will continue to do so!
Landon B.
1663091725
This, and all of my experiences, at Muv have been great. The staff is knowledgeable, attentive and accessible. I can come to them with questions and they are experts at leading me to the products that fit the bill perfectly. 5 Stars all around!
killah B.
1662678030
great first experience here, Julie and the rest of the staff were kind, helpful and knowledgeable. great products and great prices (lots of deals for new customers too). will be back for sure.
Penelope G.
1661882067
Sweet and easy. My first visit was a pleasure. Took me right in and l loved all the different options. Phillip was very kind and professional!
PamprdPaws
1660935813
Julie was great and asset to your business.She explained all your products and how they work in an easy to understand manner.Thank you I'll be back.
Jeffrey D.
1659033910
Great service. Philip did a great job helping choose the right products for my needs. He made it a fun experience Great job!
Randall J.
1658423177
Great place. The people were so nice, we were talking and joking. Came down to key west on vacation and ran out. So glad I stopped by.
Wavy D.
1657767294
Always a pleasure. Amanda is kind and knowledgeable, as is the rest of the staff. Best place for flower in Key West.
Tangela E.
1657662991
Thanks guys your the best very fast service. I was in and out. Amanda was awesome. I will be returning.
Jennifer G.
1657309638
Amazing experience! Julie was incredibly knowledgeable and I left with Valuable information, can’t wait to go back!
Andrew A.
1654895526
Felicia is the best! Knowledgeable about the products and she always helps me find the best deal. Everyone at Muv is great, by far the best dispensary in the Keys!
Michelle A.
1654875917
ALL the employees at MUV are really GREAT! Very friendly and knowledgeable! Great sales as well!
Joshua M.
1653940265
I always have a great experience. Staff is always knowledgeable and friendly. Tim is a great employee and takes the time to explain things. Location is clean and inviting. I have been going there since it opened and will continue to do so!
Angie S.
1653938663
Awesome customer service!! Felicia has helped me both times I’ve been to MUV now and her recommendations have been perfect for me. Knowledgeable and friendly staff. Best in Key West!!
Queen M.
1653931405
This place is my favorite all around! The Staff is very helpful, patient, and caring. Steve is an angel, always knows what he is talking about and is such a major help. The product is exceptional, especially compared to the other dispensaries on the island…even though parking isn’t the easiest it is worth it, don’t waste your time with anywhere else!! MÜV is the spot!!
Lisa K.
1652027261
Wonderful knowledgeable staff, variety of products and more choices is better for patients. It's win win.Edited to add I've been waiting for delivery for far too long. Every time I've made the drive I'm told delivery will be available in about 2 weeks.
Matthew B.
1651435993
Cash only in 2022? Something sketchy going on here.Wife came here for some much needed medication - we came to this store because it was close and convenient. Then we found out it was Cash Only. This is a tourist destination and tourists should not be encouraged to keep cash on them... putting people at risk of pickpocketing and have card numbers stolen from sketchy ATMs. There's plenty of dispensaries down here, if you aren't in a urgent rush I would consider going somewhere else that considers the needs of the customers and is self aware.
Lilly W.
1647986552
I love this place they give great deals and help you out a lot if you’re first starting off, especially Steve, Phil, and Julie S.
David Scott M.
1647727538
Products and staff are the best. The staff is like family
KennyWon K.
1645467232
The absolute best staff in the industry. They are always willing to help, they take their time, they are knowledgeable, and they have a great product list. The atmosphere is always a positive one. Not a lot of options in the Keys, but even if there was I'd still go here.
Robert S.
1635371332
Very helpful, very friendly(obviously) and great people.
bart P.
1634556597
Service was excellent and everyone was friendly. The discounts were great. I do have an issue with the flower. I noticed it was a little dry...all the containers were past the expiration date. Make sure to check them! An update, sent them an email to voice my concerns and...never heard back!
bart P.
1633740209
Service was excellent and everyone was friendly. The discounts were great. I do have an issue with the flower. I noticed it was a little dry...all the containers were past the expiration date. Make sure to check them!
David B.
1632763275
I go for the discounts. Different strains than other dispensaries nearby. Especially informative employees and intuitive menus and information.If I recall, they dont have edibles. Or, they didn't yet, as of a few days ago.(Edit: I was wrong! They do have edibles! And have had them for a while. They gave me a courtesy call. Gummies, chocolates, lozenges.)
David B.
1632693948
I go for the discounts. Different strains than other dispensaries nearby. More informative employees and intuitive menus and information. If I recall, they dont have edibles. Or, they didn't yet, as of a few days ago.
Tangela E.
1631296502
Thanks guys your the best very fast service. I was in and out. Willie "Raymond" was awesome. I will be returning.
Edison E.
1631013238
From staff to products, MÜV is the place to go to treat yourself. Friendly and very knowledgeable, they take their time to make sure you're taken care of. Thanks everyone.
Rutilia B.
1630462987
Super fun and friendly medtenders. They made my day! Great products and selection. Loved the disposable vape pens. I wish I had an MUV closer to where I live.
Laura D.
1629038147
These guys are great! I will not go to any other dispensary in Key West. These guys have the best team and the best product!
Kawy T.
1628702086
MUVS THE BEST. great product. Great people
Lisa I.
1628650237
People are so nice, never waited more than maybe 2 min. This place is awesome
Matt B.
1628648453
Guru #10, The Stoke, Funky Pajamas. So dank. Super helpful staff and good discounts and sales going on daily. I wish I had a MUV closer to me. They've got a great menu and they let you see and smell the flower before purchasing it!
Chris J.
1628611696
Great product and service. In and out quick.
John M.
1625403215
Best flower quality in town . Only delivers intown right now . Their staff its also very knowledgeable.
Kevin K.
1625169072
In with the new best on the island transparent about % even have it on a board when you come in and on website unlike some places that make you waste your time figuring out what they don't have or what the employees are shuffling around to get for themselves hhhhmmhhm screwlieve achoo oh excuse me gusuntite
Thea S.
1622896835
Oh yes! MUV always has the best cannabis to fill my Rx! Thank you.
JC C
1622570697
Recently i had an issue with my last purchase at Muv.I was pleasantly surprised by the resolution.First the owner contacted me immediately after i posted a review.A few days later i stopped by the store.Jenni (mgr) could not have been more understanding and accommodating.She really went above and beyond to make my Muv experience a 100 % positive.These days it becoming harder & harder IN KEY WEST to find decent customer service, let alone exemplary.Funny, its it says something that it's the dispensaries that strive to give each customer the best treatment possible.Thank you!! Owner & Jenni& rest of staff
JC C
1622033034
A real disappointment. Weed pretty smells good no buzz. Gummies highly ineffective 👎
Deb B.
1621419034
Ahh-mazing!!! MUV did everything right with their Key West location. The staff is truly incredible and deserve the biggest shout out. They were instantly welcoming and made you feel like the best of friends. I went on 5.18.2021 and unfortunately didn’t get the names of the employees but I hope whoever reads this, tells the managers. They can see who worked that afternoon and give them a HUGE shoutout for going above and beyond to help me. Thank you so much for making my trip to the Keys unforgettable!!!
In K.
1616281756
Fast and easy process. Never have had to wait. Very helpful and knowledgeable staff took time to answer my questions and no pressure.
Norman L.
1616191620
Jake, Steve, Katelynn and Wyatt have all made my life easier. Great service and knowledge.. Müv has become home. They definitely help make paradise what it is
Laura D.
1615731344
I love this dispensary! The product is awesome, the service is awesome! Thank you all for taking care of my many needs and questions! LOL. The amazing staff makes this place extra special!! They are beyond caring and professional, they make my experience amazing every time I shop! The friendly genuine smiles are much appreciated!!!
Reid G.
1615337708
I love everything about this place! The team is so helpful and friendly. MUV could not of put a better team together on Duval St!
J. K. B.
1614396266
I moved to Key West a year ago from St. Pete. Muv was established in the Tampa Bay area and I was bummed to learn there wasn't one in Key West. That is no longer the case as they now have a new dispensary in the 500 block of Duval. Beautiful facility. Super convenient. Great crew. Amazing product. Best prices on the island.
ruben L.
1613072169
Knowledgeable staff and excellent customer service, from the initial greeting at the door to the shopping to the walking the patients out, ensuring satisfaction while breifly developing interrelationships with the patients. The team is great because of its great leaders. Thank you Jennie, for always remembering what I need and for developing such an outstanding team to take of us
Ahleah Y.
1612969437
This place has an amazing staff and is so nice to have a place down in key west for vacationers like me!
Lisa K.
1612608875
Wonderful knowledgeable staff, variety of products and more choices is better for patients. It's win win.
Hailey S.
1608591190
Wow just wow. Bravo to team muv.. I must say when I saw the sign in the window for muv that was going to appear in key West genuinely so excited for good medicine to come to key West.I've been in twice now this place is amazing super clean and actually smells like the good medicine that we're buying. I hate walking into a dispensary that feels like a doctor's office. It should feel like a dispensary and muv really takes you there to that feeling. Don't even get me started on the staff they are so super knowledgeable about everything even the newest of stuff that I had no idea about. Ladies and gentlemen in muv go up and beyond the call of duty for their patients I'd like to give them a round of applause. If I could I pass it to the left I would for sure. Thank you muv
Timothy T.
1607952931
Felicia and the rest of the staff are beyond amazing. Super informative and helpful.
519 Duval St
Key West, FL 33040
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CLOSED
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Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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MUV Cannabis Discounts
- 1st Time Customer: 30% Off
- 2nd Visit: 40% Off $150+
- 3rd Visit: 50% Off $200+
- Card Renewal: Repeat The First, Second, and Third Time Discounts.
- Veterans Discount: 22% Off (Not Stackable)
- Seniors Discount 55 & up: 10% Off (Not Stackable)
- SSDI Discount: 10% Off (Not Stackable)
- Birthday Discount: $25 Off One $50 Purchase
- Industry Discount: 20% Off (Not Stackable)
- Pediatrics Discount (Under 18): 25% Off (Not Stackable)
- Student Discount: 10% Off (Not Stackable)
- Refer A Friend: $25 Credit & 10% Off For Them
- Travel Discount (100 Miles Or More): 10% Off (Not Stackable)
- Strainprint: 10% Off Discount
- Visit MUV Homepage
ABOUT THIS DISPENSARY
MUV, located at 519 Duval St in Key West, is open to help medical marijuana card holders find the right THC or CBD products.
Medical: Yes
Recreational: No
Delivery: No
Delivery Fee: Not Applicable
License Number: MMTC-2017-0010
This dispensary, officially referred to by the state as a medical marijuana treatment centers, or MMTC for short is licensed by the Office of Medical Marijuana Use (OMMU).
MUV is vertically integrated, as are all of the Florida cannabis brands. Being vertically integrated means they oversee the entire process from seed to sale. MUV dispensary products are grown from their own cannabis plants from seed or cuttings, harvested, and processed into a variety of products. Then packages and distributed within their own network.
Product types, different strains and availability can vary from store menu to store menu, depending on demand. If MUV in Key West does not have what you are looking for, your Florida MedCard is universally accepted at any dispensary in the state.
Purchasing Marijuana Products at MUV
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders may make recommendations that are based on your doctor’s recommendation.
If it’s your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
What Marijuana Products are Available at MUV
The best way to see the different product options before visiting the dispensary is to check out their online menu. If enabled, MUV in Key West online menu may be available on FL Dispensaries to reserve your order.
If you have an active medical card, you can pick from a wide array of cannabis products. Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Please enjoy medical marijuana products from this dispensary responsibly!
Contact the dispensary if you encounter product-related issues or problems. MUV has a policy & procedure for this.
To stay up to date, sign up to our newsletter below to receive updates as well as discounts & specials.
What People Are Saying
Based on 287 reviews
Andrew S.
1723393256
Amazing staff, Very knowledgeable and great products.
Cate N.
1719868116
Knowledgeable, friendly and helpful staff. Great experience. I will be back.
Carrie F.
1719699531
On vacation staff was very friendly and very welcoming they had everything I needed if Iam ever back on the keys I will definitely be back
Kenneth M.
1715640342
Highest Quality products and consistently great staff! By far the Best Pain Relief Cream and Patches. Estevan was very polite, timely, and helpful for a seemless transaction. Nice job Estevan!
Ann L.
1713369199
Hi Barry, thank you so much for making my birthday so special you rock!
Leigh B.
1712866799
So helpful, so knowledgeable, from the front door to check out. Love this place! Thank you again.
Bernhard R.
1709133593
It was really pleasant to consult with Isiah.He has good product knowledge and his recommendation for the pain relief cream was spot on.A little dab rubbed in on my lower back knocked the intensity level way way down.In general I have had a positive experience with the MUV staff.I will be returning next month to trip my supplies.Thanks a lot,Bernard
Jamie F.
1707412754
Great visit overall. From the initial contact, who was super friendly, to Artem, who was super knowledgeable. Always a good choice hitting MUV in Key West.
G H
1702860002
Always helpful and reliable customer service. They take time to explain and make great recommendations based on needs. Will try delivery next time.
Pogi W.
1702421282
Full of useful information, science based information with their own experience folded in. Not just random talk. They’ve helped me hone my products to maximize pain relief and functionality. Never make me feel rushed when I ask questions.
Randall S.
1702337339
As a first time customer, I was blown away by the professionalism of the crew!The gentleman that greeted was very on point with local information and set me on the right track for enjoying my stay.Steve ,just a well rounded expert doing a outstanding job!Very knowledgeable and friendly.I will return before I head back,you betcha!Thanks again guys!!!
Dana C.
1699629741
Mike, Art, and Anthony were amazing! I had an issue with a device and they all worked to help me. They made my experience with MUV an excellent visit. If I wasn't just visiting Key West this would be my favorite dispensary to go to. The customer service is the best!!
Sean C.
1698940221
Just left there and Art did a great job and the whole team helped me out. As a local of Key Wester.....this is my new spot !
Debbie D.
1697297259
I have never had a bad experience at any of the MUV dispensaries and was so excited that they have a location in Key West. As soon as I walked in the door, I was greeted and made to feel right at home. Art was great! He was knowledgeable and patient and made sure I got exactly what I needed. In my opinion, it’s by far the best dispensary with the best quality products.
Kenneth N.
1696020668
Artem has been super helpful and knowledgeable every visit! With quick in and out so I can get back to work is very appreciative as well.
Reimon C.
1693690685
The GM who was manning the desk was the perfect example of customer service. I didn’t get the gentleman’s name helping with the selection, but he was also very professional and knowledgeable. I will definitely visit again when in Key West!
Tina K.
1692970709
Always a pleasure to see such a knowledgeable person who’s always willing to take that extra step to help and inform others of new strains and/or what she knows you like and is back in stock …. Yes, she takes time to get to know her customers!!! This is quality service from a quality company and Ty Addison for making it what can be a bit stressful just a breeze .
Aaron H.
1688484316
Unfortunately I've had to learn the hard way... Take my advice, open your packaging before leaving to ensure you are in fact, receiving what you purchased.I recently purchased two quarters, in one of the quarters was what appeared to be only an eighth. Probably my last time as a patient of MUV. Highly disappointing, considering this market is highly regulated and controlled.Update: I owe a huge thank you to the management at MUV. She read my review and listened to my complaint, then compensated me graciously and generously. Thank you, MUV is still my favorite.
J
1685302278
The representative Steve was so knowledgeable and helpful. He offered information about the use of different products and what would most benefit me specifically. Very kind and able to provide information in a genuinely caring manner.
Joel E.
1683136749
The five star review is for the people that work there and the product. However, the clients are the ones that irritate me. There always seems to be someone in the bunch that takes forever to figure out what they want as if they’ve never smoked before. Don’t inconvenience people in the lobby with your learning curve. Go to the website. Find out what they have. If you have any questions google it. Educate yourself instead of wasting our time.
Shay T.
1682456896
Every time I visit MUV on duval it’s been a great experience. Everyone is always very helpful and positive. Especially John (Michael) He introduced new products to me based on my needs this afternoon. It shows he listens and values the customer experience. Best store in KeyWest for your medicinal needs.
kenneth M.
1681944739
Great service and great interactions. He had a great demeanor and was knowledgeable about the products. Thanks again!
Shane F.
1681425381
The staff is fantastic. They are informative and helpful to no end. And big thanks to Kattie letting me know Wednesday's are veterans day.
Bernhard R.
1680297956
It was really pleasant to consult with Sury.She has good product knowledge and her recommendation for the pain relief cream was spot on.A little dab rubbed in on my lower back knocked the intensity level way way down.In general I have had a positive experience with the MUV staff.I will be returning next month to trip my supplies.Thanks a lot,Bernard
Rikki F.
1680195773
MUV…. Great service from John and I like the fact that they always seem to have what I need. Very fast very efficient in explaining what I was looking for as far as edibles were concerned!
Aubrey M.
1678548248
Out of all the KW dispensaries, muv has always been my favorite. They are all so sweet and helpful, and quick to be in and out if needed. Couldn’t ask for a better staff to help me!
RoseJ
1676652237
The facility and staff have been excellent and they have a good variety of strains but their latest iteration of gels are unsatisfactory. They are sticky and messy . At one point I had purchased several containers and had them stored in a desk drawer in my air conditioned house. I had to throw away the last two containers as they had actually become fermented with mildew in the sealed bags.I am hoping that MUV will eventually offer a better version of gels. The original Wana Chews were just fine but the best innovation would be if they create a gel that is sturdy and has the consistency of gummy bears. The gels I have purchased in AZ and California are like gummy bears and seem to have a much more stable shelf life and don't melt even in the heat of Florida.
Stephanie T.
1675702877
The staff at MUV are amazing!!! I wouldn’t get through the week without the assistance from Katie, Suti, Addison, and Amanda. They are knowledgeable on the products and can always point me in the direction of what I’m looking for. On top of that, they always greet you with a smile and the visits are always in and out. If you haven’t been by this dispensary you are missing out on a wonderful experience.
Erin R.
1674330523
Addison is always so pleasant, and helpful EVERYTIME I have the pleasure of her helping me with my order … very knowledgeableAlways a great experience when I shop at MUV … but Addisonalways adds that special touch
Antonio C Allen (Hollywood The B.
1673133031
I love the environment at MUV key west, everyone there is super easy going and dope. Sury and I always inevitably end up in a great random convo too. Ask for her! Hell ask for anyone, they’re all GREAT!
Adam J.
1673021521
Amanda is by far best budtender in Florida keys. When someone enjoys there work you notice the difference in sale's and information provided. I'm left with savings and a smile and always new products before they're listed. MUV thank you for awesome staff!
Bernhard R.
1671815986
It was really pleasant to consult with Sury.She has good product knowledge and her recommendation for the pain relief cream was spot on.A little dab rubbed in on my lower back knocked the intensity level way way down.In general I have had a positive experience with the MUV staff.I will be returning next month to trip my supplies.Thanks a lot,Bernard
Daisy S.
1668097309
The new website is awful!! I kept landing on a page that talked about the products but I had a very hard time finding the page where I could see a menu of what's available - I finally had to call for help with the site. I have used the website many times and it was never this hot mess. BTW, the word "guide" is spelled as "gude". Someone is not paying attention to detail.The excellent store in Key West, deserves better online representation.
Joshua M.
1667605736
I always have a great experience. Staff is always knowledgeable and friendly. Angela is a great employee and takes the time to explain things. Location is clean and inviting. I have been going there since it opened and will continue to do so!
Landon B.
1663091725
This, and all of my experiences, at Muv have been great. The staff is knowledgeable, attentive and accessible. I can come to them with questions and they are experts at leading me to the products that fit the bill perfectly. 5 Stars all around!
killah B.
1662678030
great first experience here, Julie and the rest of the staff were kind, helpful and knowledgeable. great products and great prices (lots of deals for new customers too). will be back for sure.
Penelope G.
1661882067
Sweet and easy. My first visit was a pleasure. Took me right in and l loved all the different options. Phillip was very kind and professional!
PamprdPaws
1660935813
Julie was great and asset to your business.She explained all your products and how they work in an easy to understand manner.Thank you I'll be back.
Jeffrey D.
1659033910
Great service. Philip did a great job helping choose the right products for my needs. He made it a fun experience Great job!
Randall J.
1658423177
Great place. The people were so nice, we were talking and joking. Came down to key west on vacation and ran out. So glad I stopped by.
Wavy D.
1657767294
Always a pleasure. Amanda is kind and knowledgeable, as is the rest of the staff. Best place for flower in Key West.
Tangela E.
1657662991
Thanks guys your the best very fast service. I was in and out. Amanda was awesome. I will be returning.
Jennifer G.
1657309638
Amazing experience! Julie was incredibly knowledgeable and I left with Valuable information, can’t wait to go back!
Andrew A.
1654895526
Felicia is the best! Knowledgeable about the products and she always helps me find the best deal. Everyone at Muv is great, by far the best dispensary in the Keys!
Michelle A.
1654875917
ALL the employees at MUV are really GREAT! Very friendly and knowledgeable! Great sales as well!
Joshua M.
1653940265
I always have a great experience. Staff is always knowledgeable and friendly. Tim is a great employee and takes the time to explain things. Location is clean and inviting. I have been going there since it opened and will continue to do so!
Angie S.
1653938663
Awesome customer service!! Felicia has helped me both times I’ve been to MUV now and her recommendations have been perfect for me. Knowledgeable and friendly staff. Best in Key West!!
Queen M.
1653931405
This place is my favorite all around! The Staff is very helpful, patient, and caring. Steve is an angel, always knows what he is talking about and is such a major help. The product is exceptional, especially compared to the other dispensaries on the island…even though parking isn’t the easiest it is worth it, don’t waste your time with anywhere else!! MÜV is the spot!!
Lisa K.
1652027261
Wonderful knowledgeable staff, variety of products and more choices is better for patients. It's win win.Edited to add I've been waiting for delivery for far too long. Every time I've made the drive I'm told delivery will be available in about 2 weeks.
Matthew B.
1651435993
Cash only in 2022? Something sketchy going on here.Wife came here for some much needed medication - we came to this store because it was close and convenient. Then we found out it was Cash Only. This is a tourist destination and tourists should not be encouraged to keep cash on them... putting people at risk of pickpocketing and have card numbers stolen from sketchy ATMs. There's plenty of dispensaries down here, if you aren't in a urgent rush I would consider going somewhere else that considers the needs of the customers and is self aware.
Lilly W.
1647986552
I love this place they give great deals and help you out a lot if you’re first starting off, especially Steve, Phil, and Julie S.
David Scott M.
1647727538
Products and staff are the best. The staff is like family
KennyWon K.
1645467232
The absolute best staff in the industry. They are always willing to help, they take their time, they are knowledgeable, and they have a great product list. The atmosphere is always a positive one. Not a lot of options in the Keys, but even if there was I'd still go here.
Robert S.
1635371332
Very helpful, very friendly(obviously) and great people.
bart P.
1634556597
Service was excellent and everyone was friendly. The discounts were great. I do have an issue with the flower. I noticed it was a little dry...all the containers were past the expiration date. Make sure to check them! An update, sent them an email to voice my concerns and...never heard back!
bart P.
1633740209
Service was excellent and everyone was friendly. The discounts were great. I do have an issue with the flower. I noticed it was a little dry...all the containers were past the expiration date. Make sure to check them!
David B.
1632763275
I go for the discounts. Different strains than other dispensaries nearby. Especially informative employees and intuitive menus and information.If I recall, they dont have edibles. Or, they didn't yet, as of a few days ago.(Edit: I was wrong! They do have edibles! And have had them for a while. They gave me a courtesy call. Gummies, chocolates, lozenges.)
David B.
1632693948
I go for the discounts. Different strains than other dispensaries nearby. More informative employees and intuitive menus and information. If I recall, they dont have edibles. Or, they didn't yet, as of a few days ago.
Tangela E.
1631296502
Thanks guys your the best very fast service. I was in and out. Willie "Raymond" was awesome. I will be returning.
Edison E.
1631013238
From staff to products, MÜV is the place to go to treat yourself. Friendly and very knowledgeable, they take their time to make sure you're taken care of. Thanks everyone.
Rutilia B.
1630462987
Super fun and friendly medtenders. They made my day! Great products and selection. Loved the disposable vape pens. I wish I had an MUV closer to where I live.
Laura D.
1629038147
These guys are great! I will not go to any other dispensary in Key West. These guys have the best team and the best product!
Kawy T.
1628702086
MUVS THE BEST. great product. Great people
Lisa I.
1628650237
People are so nice, never waited more than maybe 2 min. This place is awesome
Matt B.
1628648453
Guru #10, The Stoke, Funky Pajamas. So dank. Super helpful staff and good discounts and sales going on daily. I wish I had a MUV closer to me. They've got a great menu and they let you see and smell the flower before purchasing it!
Chris J.
1628611696
Great product and service. In and out quick.
John M.
1625403215
Best flower quality in town . Only delivers intown right now . Their staff its also very knowledgeable.
Kevin K.
1625169072
In with the new best on the island transparent about % even have it on a board when you come in and on website unlike some places that make you waste your time figuring out what they don't have or what the employees are shuffling around to get for themselves hhhhmmhhm screwlieve achoo oh excuse me gusuntite
Thea S.
1622896835
Oh yes! MUV always has the best cannabis to fill my Rx! Thank you.
JC C
1622570697
Recently i had an issue with my last purchase at Muv.I was pleasantly surprised by the resolution.First the owner contacted me immediately after i posted a review.A few days later i stopped by the store.Jenni (mgr) could not have been more understanding and accommodating.She really went above and beyond to make my Muv experience a 100 % positive.These days it becoming harder & harder IN KEY WEST to find decent customer service, let alone exemplary.Funny, its it says something that it's the dispensaries that strive to give each customer the best treatment possible.Thank you!! Owner & Jenni& rest of staff
JC C
1622033034
A real disappointment. Weed pretty smells good no buzz. Gummies highly ineffective 👎
Deb B.
1621419034
Ahh-mazing!!! MUV did everything right with their Key West location. The staff is truly incredible and deserve the biggest shout out. They were instantly welcoming and made you feel like the best of friends. I went on 5.18.2021 and unfortunately didn’t get the names of the employees but I hope whoever reads this, tells the managers. They can see who worked that afternoon and give them a HUGE shoutout for going above and beyond to help me. Thank you so much for making my trip to the Keys unforgettable!!!
In K.
1616281756
Fast and easy process. Never have had to wait. Very helpful and knowledgeable staff took time to answer my questions and no pressure.
Norman L.
1616191620
Jake, Steve, Katelynn and Wyatt have all made my life easier. Great service and knowledge.. Müv has become home. They definitely help make paradise what it is
Laura D.
1615731344
I love this dispensary! The product is awesome, the service is awesome! Thank you all for taking care of my many needs and questions! LOL. The amazing staff makes this place extra special!! They are beyond caring and professional, they make my experience amazing every time I shop! The friendly genuine smiles are much appreciated!!!
Reid G.
1615337708
I love everything about this place! The team is so helpful and friendly. MUV could not of put a better team together on Duval St!
J. K. B.
1614396266
I moved to Key West a year ago from St. Pete. Muv was established in the Tampa Bay area and I was bummed to learn there wasn't one in Key West. That is no longer the case as they now have a new dispensary in the 500 block of Duval. Beautiful facility. Super convenient. Great crew. Amazing product. Best prices on the island.
ruben L.
1613072169
Knowledgeable staff and excellent customer service, from the initial greeting at the door to the shopping to the walking the patients out, ensuring satisfaction while breifly developing interrelationships with the patients. The team is great because of its great leaders. Thank you Jennie, for always remembering what I need and for developing such an outstanding team to take of us
Ahleah Y.
1612969437
This place has an amazing staff and is so nice to have a place down in key west for vacationers like me!
Lisa K.
1612608875
Wonderful knowledgeable staff, variety of products and more choices is better for patients. It's win win.
Hailey S.
1608591190
Wow just wow. Bravo to team muv.. I must say when I saw the sign in the window for muv that was going to appear in key West genuinely so excited for good medicine to come to key West.I've been in twice now this place is amazing super clean and actually smells like the good medicine that we're buying. I hate walking into a dispensary that feels like a doctor's office. It should feel like a dispensary and muv really takes you there to that feeling. Don't even get me started on the staff they are so super knowledgeable about everything even the newest of stuff that I had no idea about. Ladies and gentlemen in muv go up and beyond the call of duty for their patients I'd like to give them a round of applause. If I could I pass it to the left I would for sure. Thank you muv
Timothy T.
1607952931
Felicia and the rest of the staff are beyond amazing. Super informative and helpful.
