Kendra is always sooo freaking sweet & she’s hilarious. I love MUV in general though. Such good vibes and always so accommodating. Best dispensary by far!!
New customer here I am a big cartridge and vape kinda patient and everything I’ve got from muv has been good so far. The only reason I gave 4 instead of 5 is their lack of parking in their parking lot. There’s no reason for me to have to park a block away in a lot that charges you because your parking lot is so small. Other than that great dispensary
The biggest problem with the MMJ system in Florida was always the doctors. I spent a number of years working for other dispensaries here in Florida and always found that the doctors are woefully misinformed and pass that misinformation on to patient. Today I watch a dispensary full of employees completely disregard a patient and give him such little help/explanation; that I had to step in as a fellow patient and explain what the employees did not know or did not feel obligated to explain. People come to MMTCs to receive help and information, not just buy a sack 🙄 I was absolutely flabbergasted at the dismissive way that they treated this man, all for something I explained and showed him in the OMMU in less than 2 minutes. Literally before I was called back. It’s wild af. Some days I do miss working in retail at a dispensary, and days like today are one of them. It’s sad to see someone just collect a check with no real passion for anything other than cheesy t-shirts and a discount 🤦🏻♂️
Samuel is always very helpful with product selection. He is laid back and never tries to rush, wanting to help select the best price and products. Thank You for your time and effort!
Leticia was awesome. She answered all my questions, was friendly and took care of me the short time I was there. I got good vibes from her. She deserves a raise!!!
I don't often have the opportunity to get to Müv on a regular basis. I swear, every time I go I am extremely pleased. Kendra is a doll. Thank you for being you 🙏.
Alecia was very welcoming and knowledgeable. She helped me decide which flower would be best for me for the price I wanted! Great customer service. Every time I come here she's always smiling and it really makes a difference. She's a great employee!
Jessica was an absolute sweetheart taking her time to explain the difference between things and making sure I understood what I was purchasing, she also took the time to make sure I had what would be good for me and my needs. 100% Would recommend!!!
I went here today and was wanting to try something new and Sam was so helpful and patient. Well I changed my mind on him like 3 times. He ended up accidentally putting something in my bag that I did not pay for. It was totally on me. I had left before I realized and immediately knew I needed to do the right thing and go back. I did not expect anything but the feeling of doing what's right. Cheney was over joyed and so happy I was honest she gave me a huge discount and free shirt. This will be my main dispensary from now on. What great people
GREAT CUSTOMER SEVICE! Very knowledgeable. As a first customer, all questions were answered, everything explained extremely thoroughly. Couldn't have asked for a better experience.
The staff is so awesome. Very informative about the products and how they they would help. Answers all questions with a smile. This is my main place to go.
Great staff, and product. Usually, good options. But sometimes they just don't have what you need. Only reason I didn't give it 5 stars. They need to do better staying in stock. This is a medical product and people need what they need. So better for you patients on that one.
MUV Lakeland is one of the best dispensaries in the state, and I've been around the state. Always super friendly staff. Always smiling. Always quick in and out or if I have questions they're happy to answer.There was one busy sale day I went a little before close with an order that wasn't fulfilled correctly long story short, Cheney did everything possible to make it right so I walked out smiling.10/10 customer service and products.
Super quick in/out. Very friendly staff. Listened to them go full in depth talking to another customer, explaining everything they had to offer to fit his needs. They really took their time to help others out. Thanks Samuel for getting my items quickly.
Samuel was rocking the Adidas shoes so I knew he was solid. He took his time to ensure my order was correct and labeled correctly. Very professional and courteous. The experience was awesome, like rockin’ with Dokken awesome. Thanks Samuel for being the real deal.
I loved my experience.. the staff is very professional and very helpful and the doctor us just amazing ...very detailed and very kind abd professional. I will continue to see him. Thank you so much.
First time patient here today. The gentleman at the front desk was very helpful, telling me about their daily specials (which were FANTASTIC deals!) and getting me set up in the computer. Micaela, who actually did my order, was SUPER helpful and friendly. Excellent customer service all around! Will definitely visit again!
I may be a little bias when it comes to the Muv team (in the BEST way possible), but this team from in store to on the phone has always been extremely kind, friendly, and super helpful. Whether I’m calling in an order and get to speak to Julie or heading in the store to see the crew, I’m immediately made to feel like family. Thank y’all for being the standard of customer service in FL! Sending so much love to a crew who means a lot to me!
Amanda was awesome!! Super knowledgeable and very helpful. The front desk guy (sorry i didn't catch his name) was super kind and very friendly. Amazing experience 10/10 would recommend 👌
This location is the bomb! Like all locations staff is friendly showroom is warm and clean. Dillon who helped me knew his stuff, especially on some strains my regular location didn't carry. Top shelf consultant and product !
I just spoke to a customer service agent called Eddie from the Tampa area the dude was awesome. He was very knowledgeable on pretty much everything and answered all my questions and made my online order simple. Its rare when you get someone willing to take the time and explain and take care of you in with a professional and positive attitude and he was that person if I had more than 2 thumbs 👍 they would all be facing up thanks Eddie hope there's more agents like you....