MUV Dispensary in Lakeland, FL

MÜV Dispensary Lakeland
4.8
Based on 943 reviews
MUV is not the store to buy Vapes 30% of my product was defective. They claim to stand behind the product. They will blow them with air 2 or 3 times. They will not replace. The staff is Great. The manager was pleasant. He has a too bad so bad attitude. Other shops. Thank you for the canned reply, Done That.
Nathan M.
Nathan M.
1713660772
Arthur was awesome! This was my first visit and he was super helpful. The front desk person(didn't get your name, sorry my guy) was super nice, even though I know they had a very busy day. Prices are a bit high compared to some other places, but great product, well worth an extra 5 or 10 bucks.
Cristobal B.
Cristobal B.
1713191715
Kendra deff makes shopping easy. Knowledgeable to a personal degree. She can definitely read your energy and has good listening skills to point you in the right direction. Would highly recommend this location because of the staff upfront and in the shopping area. Kendra the 5 packs are awesome
Popeye S.
Popeye S.
1712339073
Muv has always been professional. So was Alicia today. She was upbeat and explained things well. I thank her for working out the best discounts that saved me the most money.Good job.
Amber E.
Amber E.
1711314690
This was my first visit to a dispensary after being approved for my medical card. The establishment is warm and welcoming inside and the team is friendly and helpful. Alecia C. was my sales associate, she walked me through the process and was very knowledgeable. Thank you guys!
Laurie H.
Laurie H.
1708808225
It was my first time here because I prefer ground and they don't have it that often. I wish they did though because the product was great and the service was excellent!! It was a great experience overall. Thanks Alecia C, I hope to be back more often in the future!!
Alison H.
Alison H.
1708802019
Kendra was knowable and efficient. Even though Google said it was the busiest time, I was in and out in under 15 minutes. This was a great experience. I'd recommend MUV to anyone.
Brittany W.
Brittany W.
1707686388
love MUV.Jessica K is awesome. she gives great recommendations and is really knowledgeable of the product. its also really nice to have a conversation and not just feel like a transaction! thanks for taking care of me!
April B.
April B.
1707668089
First time customer and I was SO impressed by Alecia. Very polite from start to finish. Very knowledgeable with all products and helped me get the right products for what I needed. Def #1 in customer service! 💯 💯I will be back soon.
KraigoWaffles
KraigoWaffles
1705265592
Good place. Love the staff. They even have a set of hot twins who aren't even related. I think J is a little cuter though.Good deals and I like their rewards program. Usually lots of choices, but when a good sale hits, that bud goes fast. So get the app and order online.
Aemelia S.
Aemelia S.
1703018805
Kendra is always sooo freaking sweet & she’s hilarious. I love MUV in general though. Such good vibes and always so accommodating. Best dispensary by far!!
Kevin
Kevin
1700005324
New customer here I am a big cartridge and vape kinda patient and everything I’ve got from muv has been good so far. The only reason I gave 4 instead of 5 is their lack of parking in their parking lot. There’s no reason for me to have to park a block away in a lot that charges you because your parking lot is so small. Other than that great dispensary
Curtis Lee, J.
Curtis Lee, J.
1698960060
The biggest problem with the MMJ system in Florida was always the doctors. I spent a number of years working for other dispensaries here in Florida and always found that the doctors are woefully misinformed and pass that misinformation on to patient. Today I watch a dispensary full of employees completely disregard a patient and give him such little help/explanation; that I had to step in as a fellow patient and explain what the employees did not know or did not feel obligated to explain. People come to MMTCs to receive help and information, not just buy a sack 🙄 I was absolutely flabbergasted at the dismissive way that they treated this man, all for something I explained and showed him in the OMMU in less than 2 minutes. Literally before I was called back. It’s wild af. Some days I do miss working in retail at a dispensary, and days like today are one of them. It’s sad to see someone just collect a check with no real passion for anything other than cheesy t-shirts and a discount 🤦🏻‍♂️
M M.
M M.
1694634843
Samuel is always very helpful with product selection. He is laid back and never tries to rush, wanting to help select the best price and products. Thank You for your time and effort!
riggs1274
riggs1274
1692880577
Leticia was awesome. She answered all my questions, was friendly and took care of me the short time I was there. I got good vibes from her. She deserves a raise!!!
Jon G.
Jon G.
1691339222
I don't often have the opportunity to get to Müv on a regular basis. I swear, every time I go I am extremely pleased. Kendra is a doll. Thank you for being you 🙏.
Amber S.
Amber S.
1690743870
Alecia was very welcoming and knowledgeable. She helped me decide which flower would be best for me for the price I wanted! Great customer service. Every time I come here she's always smiling and it really makes a difference. She's a great employee!
Angel Y.
Angel Y.
1690495070
Jessica was an absolute sweetheart taking her time to explain the difference between things and making sure I understood what I was purchasing, she also took the time to make sure I had what would be good for me and my needs. 100% Would recommend!!!
Nicole D.
Nicole D.
1686341732
I went here today and was wanting to try something new and Sam was so helpful and patient. Well I changed my mind on him like 3 times. He ended up accidentally putting something in my bag that I did not pay for. It was totally on me. I had left before I realized and immediately knew I needed to do the right thing and go back. I did not expect anything but the feeling of doing what's right. Cheney was over joyed and so happy I was honest she gave me a huge discount and free shirt. This will be my main dispensary from now on. What great people
Cathryn D.
Cathryn D.
1685011991
GREAT CUSTOMER SEVICE! Very knowledgeable. As a first customer, all questions were answered, everything explained extremely thoroughly. Couldn't have asked for a better experience.
Marie S.
Marie S.
1684005967
The staff is so awesome. Very informative about the products and how they they would help. Answers all questions with a smile. This is my main place to go.
Anna L.
Anna L.
1683048155
Great staff, and product. Usually, good options. But sometimes they just don't have what you need. Only reason I didn't give it 5 stars. They need to do better staying in stock. This is a medical product and people need what they need. So better for you patients on that one.
Joseph D.
Joseph D.
1679583579
MUV Lakeland is one of the best dispensaries in the state, and I've been around the state. Always super friendly staff. Always smiling. Always quick in and out or if I have questions they're happy to answer.There was one busy sale day I went a little before close with an order that wasn't fulfilled correctly long story short, Cheney did everything possible to make it right so I walked out smiling.10/10 customer service and products.
Manda L.
Manda L.
1673568809
Super quick in/out. Very friendly staff. Listened to them go full in depth talking to another customer, explaining everything they had to offer to fit his needs. They really took their time to help others out. Thanks Samuel for getting my items quickly.
Stephen W.
Stephen W.
1673200336
Samuel was rocking the Adidas shoes so I knew he was solid. He took his time to ensure my order was correct and labeled correctly. Very professional and courteous. The experience was awesome, like rockin’ with Dokken awesome. Thanks Samuel for being the real deal.
Marisel R.
Marisel R.
1672773944
I loved my experience.. the staff is very professional and very helpful and the doctor us just amazing ...very detailed and very kind abd professional. I will continue to see him. Thank you so much.
Rebecca S.
Rebecca S.
1668453477
First time patient here today. The gentleman at the front desk was very helpful, telling me about their daily specials (which were FANTASTIC deals!) and getting me set up in the computer. Micaela, who actually did my order, was SUPER helpful and friendly. Excellent customer service all around! Will definitely visit again!
Tegan H.
Tegan H.
1667487123
I may be a little bias when it comes to the Muv team (in the BEST way possible), but this team from in store to on the phone has always been extremely kind, friendly, and super helpful. Whether I’m calling in an order and get to speak to Julie or heading in the store to see the crew, I’m immediately made to feel like family. Thank y’all for being the standard of customer service in FL! Sending so much love to a crew who means a lot to me!
Kayla
Kayla
1665436565
Amanda was awesome!! Super knowledgeable and very helpful. The front desk guy (sorry i didn't catch his name) was super kind and very friendly. Amazing experience 10/10 would recommend 👌
Rob D V.
Rob D V.
1662394055
This location is the bomb! Like all locations staff is friendly showroom is warm and clean. Dillon who helped me knew his stuff, especially on some strains my regular location didn't carry. Top shelf consultant and product !
mike M
mike M
1661961244
I just spoke to a customer service agent called Eddie from the Tampa area the dude was awesome. He was very knowledgeable on pretty much everything and answered all my questions and made my online order simple. Its rare when you get someone willing to take the time and explain and take care of you in with a professional and positive attitude and he was that person if I had more than 2 thumbs 👍 they would all be facing up thanks Eddie hope there's more agents like you....
Next Reviews
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224 N Florida Ave
Lakeland, FL 33801

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CLOSED
CLOSED

    Payment Methods:

    Cash Only
    ATM Available On Site

    Dispensaries Nearby

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    MUV Deals and Discounts

    Everyday Discounts

    1st Order

    25% OFF

    Veterans

    20% OFF

    Seniors 55+

    10% OFF

    Industry

    20% OFF

    Pediatrics

    25% OFF

    100 Miles

    10% OFF

    ABOUT THIS DISPENSARY

    MUV, located at 224 N Florida Ave in Lakeland, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Delivery Fee: Free Delivery for orders over $100, and $20 delivery fee on all other orders.

    License Number: MMTC-2017-0010

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    MUV is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. MUV grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If MUV in Lakeland does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at MUV

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If MUV in Lakeland online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. MUV has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    MÜV Dispensary Lakeland
    4.8
    Based on 943 reviews
    MUV is not the store to buy Vapes 30% of my product was defective. They claim to stand behind the product. They will blow them with air 2 or 3 times. They will not replace. The staff is Great. The manager was pleasant. He has a too bad so bad attitude. Other shops. Thank you for the canned reply, Done That.
    Nathan M.
    Nathan M.
    1713660772
    Arthur was awesome! This was my first visit and he was super helpful. The front desk person(didn't get your name, sorry my guy) was super nice, even though I know they had a very busy day. Prices are a bit high compared to some other places, but great product, well worth an extra 5 or 10 bucks.
    Cristobal B.
    Cristobal B.
    1713191715
    Kendra deff makes shopping easy. Knowledgeable to a personal degree. She can definitely read your energy and has good listening skills to point you in the right direction. Would highly recommend this location because of the staff upfront and in the shopping area. Kendra the 5 packs are awesome
    Popeye S.
    Popeye S.
    1712339073
    Muv has always been professional. So was Alicia today. She was upbeat and explained things well. I thank her for working out the best discounts that saved me the most money.Good job.
    Amber E.
    Amber E.
    1711314690
    This was my first visit to a dispensary after being approved for my medical card. The establishment is warm and welcoming inside and the team is friendly and helpful. Alecia C. was my sales associate, she walked me through the process and was very knowledgeable. Thank you guys!
    Laurie H.
    Laurie H.
    1708808225
    It was my first time here because I prefer ground and they don't have it that often. I wish they did though because the product was great and the service was excellent!! It was a great experience overall. Thanks Alecia C, I hope to be back more often in the future!!
    Alison H.
    Alison H.
    1708802019
    Kendra was knowable and efficient. Even though Google said it was the busiest time, I was in and out in under 15 minutes. This was a great experience. I'd recommend MUV to anyone.
    Brittany W.
    Brittany W.
    1707686388
    love MUV.Jessica K is awesome. she gives great recommendations and is really knowledgeable of the product. its also really nice to have a conversation and not just feel like a transaction! thanks for taking care of me!
    April B.
    April B.
    1707668089
    First time customer and I was SO impressed by Alecia. Very polite from start to finish. Very knowledgeable with all products and helped me get the right products for what I needed. Def #1 in customer service! 💯 💯I will be back soon.
    KraigoWaffles
    KraigoWaffles
    1705265592
    Good place. Love the staff. They even have a set of hot twins who aren't even related. I think J is a little cuter though.Good deals and I like their rewards program. Usually lots of choices, but when a good sale hits, that bud goes fast. So get the app and order online.
    Aemelia S.
    Aemelia S.
    1703018805
    Kendra is always sooo freaking sweet & she’s hilarious. I love MUV in general though. Such good vibes and always so accommodating. Best dispensary by far!!
    Kevin
    Kevin
    1700005324
    New customer here I am a big cartridge and vape kinda patient and everything I’ve got from muv has been good so far. The only reason I gave 4 instead of 5 is their lack of parking in their parking lot. There’s no reason for me to have to park a block away in a lot that charges you because your parking lot is so small. Other than that great dispensary
    Curtis Lee, J.
    Curtis Lee, J.
    1698960060
    The biggest problem with the MMJ system in Florida was always the doctors. I spent a number of years working for other dispensaries here in Florida and always found that the doctors are woefully misinformed and pass that misinformation on to patient. Today I watch a dispensary full of employees completely disregard a patient and give him such little help/explanation; that I had to step in as a fellow patient and explain what the employees did not know or did not feel obligated to explain. People come to MMTCs to receive help and information, not just buy a sack 🙄 I was absolutely flabbergasted at the dismissive way that they treated this man, all for something I explained and showed him in the OMMU in less than 2 minutes. Literally before I was called back. It’s wild af. Some days I do miss working in retail at a dispensary, and days like today are one of them. It’s sad to see someone just collect a check with no real passion for anything other than cheesy t-shirts and a discount 🤦🏻‍♂️
    M M.
    M M.
    1694634843
    Samuel is always very helpful with product selection. He is laid back and never tries to rush, wanting to help select the best price and products. Thank You for your time and effort!
    riggs1274
    riggs1274
    1692880577
    Leticia was awesome. She answered all my questions, was friendly and took care of me the short time I was there. I got good vibes from her. She deserves a raise!!!
    Jon G.
    Jon G.
    1691339222
    I don't often have the opportunity to get to Müv on a regular basis. I swear, every time I go I am extremely pleased. Kendra is a doll. Thank you for being you 🙏.
    Amber S.
    Amber S.
    1690743870
    Alecia was very welcoming and knowledgeable. She helped me decide which flower would be best for me for the price I wanted! Great customer service. Every time I come here she's always smiling and it really makes a difference. She's a great employee!
    Angel Y.
    Angel Y.
    1690495070
    Jessica was an absolute sweetheart taking her time to explain the difference between things and making sure I understood what I was purchasing, she also took the time to make sure I had what would be good for me and my needs. 100% Would recommend!!!
    Nicole D.
    Nicole D.
    1686341732
    I went here today and was wanting to try something new and Sam was so helpful and patient. Well I changed my mind on him like 3 times. He ended up accidentally putting something in my bag that I did not pay for. It was totally on me. I had left before I realized and immediately knew I needed to do the right thing and go back. I did not expect anything but the feeling of doing what's right. Cheney was over joyed and so happy I was honest she gave me a huge discount and free shirt. This will be my main dispensary from now on. What great people
    Cathryn D.
    Cathryn D.
    1685011991
    GREAT CUSTOMER SEVICE! Very knowledgeable. As a first customer, all questions were answered, everything explained extremely thoroughly. Couldn't have asked for a better experience.
    Marie S.
    Marie S.
    1684005967
    The staff is so awesome. Very informative about the products and how they they would help. Answers all questions with a smile. This is my main place to go.
    Anna L.
    Anna L.
    1683048155
    Great staff, and product. Usually, good options. But sometimes they just don't have what you need. Only reason I didn't give it 5 stars. They need to do better staying in stock. This is a medical product and people need what they need. So better for you patients on that one.
    Joseph D.
    Joseph D.
    1679583579
    MUV Lakeland is one of the best dispensaries in the state, and I've been around the state. Always super friendly staff. Always smiling. Always quick in and out or if I have questions they're happy to answer.There was one busy sale day I went a little before close with an order that wasn't fulfilled correctly long story short, Cheney did everything possible to make it right so I walked out smiling.10/10 customer service and products.
    Manda L.
    Manda L.
    1673568809
    Super quick in/out. Very friendly staff. Listened to them go full in depth talking to another customer, explaining everything they had to offer to fit his needs. They really took their time to help others out. Thanks Samuel for getting my items quickly.
    Stephen W.
    Stephen W.
    1673200336
    Samuel was rocking the Adidas shoes so I knew he was solid. He took his time to ensure my order was correct and labeled correctly. Very professional and courteous. The experience was awesome, like rockin’ with Dokken awesome. Thanks Samuel for being the real deal.
    Marisel R.
    Marisel R.
    1672773944
    I loved my experience.. the staff is very professional and very helpful and the doctor us just amazing ...very detailed and very kind abd professional. I will continue to see him. Thank you so much.
    Rebecca S.
    Rebecca S.
    1668453477
    First time patient here today. The gentleman at the front desk was very helpful, telling me about their daily specials (which were FANTASTIC deals!) and getting me set up in the computer. Micaela, who actually did my order, was SUPER helpful and friendly. Excellent customer service all around! Will definitely visit again!
    Tegan H.
    Tegan H.
    1667487123
    I may be a little bias when it comes to the Muv team (in the BEST way possible), but this team from in store to on the phone has always been extremely kind, friendly, and super helpful. Whether I’m calling in an order and get to speak to Julie or heading in the store to see the crew, I’m immediately made to feel like family. Thank y’all for being the standard of customer service in FL! Sending so much love to a crew who means a lot to me!
    Kayla
    Kayla
    1665436565
    Amanda was awesome!! Super knowledgeable and very helpful. The front desk guy (sorry i didn't catch his name) was super kind and very friendly. Amazing experience 10/10 would recommend 👌
    Rob D V.
    Rob D V.
    1662394055
    This location is the bomb! Like all locations staff is friendly showroom is warm and clean. Dillon who helped me knew his stuff, especially on some strains my regular location didn't carry. Top shelf consultant and product !
    mike M
    mike M
    1661961244
    I just spoke to a customer service agent called Eddie from the Tampa area the dude was awesome. He was very knowledgeable on pretty much everything and answered all my questions and made my online order simple. Its rare when you get someone willing to take the time and explain and take care of you in with a professional and positive attitude and he was that person if I had more than 2 thumbs 👍 they would all be facing up thanks Eddie hope there's more agents like you....
    Next Reviews
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