Attentive and knowledgeable staff who know how to help you get the best bang for your buck!!
Tyler was so helpful! Great conversation and really knowledgeable! Even suggested a great place to eat when I said I had to take a long drive to a different location. Shout out to Tyler!
I’ve been coming to this specific Location in Lutz for a little over a year now. They are always sincerely kind and genuinely want to help when ever I’ve had questions about products.Today, specifically, Kurt answered some questions for me and did so in a way that was easy to understand and retain. Kurt is very knowledgeable about the products they sell.As always, you guys never disappoint!
Kurt and Mia and Tyler are amazing!!! I honestly can’t fathom how this location is such a hidden gem! The team here allows you to feel like family and the little aura is felt as you walk through the door. They’re so amazing here I’ve seen many locals (myself included) feel like they’re visiting close friends. If you love local best muv in town
Cynthia was very helpful and knowledgeable!! Great personality with a smile to match!
As always MUV delivers! First time stopping in at Lutz and Kurt was awesome! Always great service and products from your neighborhood MUV!
My first time at this dispensary. The guy that helped me was very knowledgeable and kind; he answered all my questions and helped me pick the right products for what I needed. I’ll be back for sure.
Friendly staff. Friendly atmosphere. They aren't overbearing with rules and regulations, tho they do follow them, they just aren't as obnoxious as some places are about them. Good selection and prices.
I was so happy that I got Jordan to help me with my order, she’s so easy to talk with and very helpful. What a great gal 👍✨
I didn't really know the process but everything was explained to me wonderfully. Love all the reps, they are great . Thank you, Tyler
Jordan, Mya, and Ryan took great care of me! I always love their edibles (ratioed CBN and CBD chews are a must have for insomnia, and the seasonal flavors of chocolates are very tasty). I highly recommend the evolve gel for aches and pains
What can I say about my boy big Ryan that we don’t know great employee knows his stuff for sure
Love this place, the staff is too helpful and kind. Also great flower. Come check it out for yourself, you won't regret it. This is an update on my post This place is still number one in customer service. They always help me save money and find what I need.Here's an update OMG. The Strain cherry on top is fire medically speaking. I have a high tolerance . Puts me right to sleep. It's an indica at 32.60%. And at thirty percent off Only 35 bucks I love you. The lutz location is fire. Very worth the trip.And the customer service is still top-notch.
Great people, great product. Always great service.Just wish you guys were in a better location access wise.
Kurt was truly so nice and kind. So was the girl at the front desk. So so nice! I’ll for sure be back!
Love this place, the staff is too helpful and kind. Also great flower. Come check it out for yourself, you won't regret it. This is an update on my post This place is still number one in customer service. They always help me save money and find what I need.
Ryan is the man, helped me find what I was looking for very quickly and provided me with all the information I needed to whatever I inquired about. Great worker and a great establishment with excellent service (was seen promptly).
Love this place, the staff is too helpful and kind. Also great flower. Come check it out for yourself, you won't regret it.
Amanda was very friendly, knowledgeable, and helpful with my purchasing experience today at MUV in Lutz. Highly recommended. I will definitely be back.👍😎👍
Bait and switch. The products shown on the site were not available for sale, and hadn't been for a while according to the employees I spoke with. No thanksGot a call from a MUV customer service rep offering me a free product provided I make a $60 purchase. You cannot be serious. Just fix the issue.
Always love when my man David’s working really knows how to satisfy customers and always makes sure your taken care of no matter what
Awesome product very friendly helpful staff no long waits very pleased 🙂
Absolutely love this location! David took care of me and he made it a point to read back the contents of my online order to me. That’s something I’m always appreciative of. Thanks David! 🙂
She is really nice lady that I remember from another dispensary years ago. Will definitely come back and see her again
Lots of choices these days and ive tried many of them but Muv always gives great service and has a wide range of offerings and nice money savings deals. Myanh was terrific today, friendly and very knowledgeable!
Great people, not crazy busy like trulieve. I love that they carry popular names brands like Tyson and Ric Flair (when you can get them). Tysons pound for poundcake at almost 36%THC.....OMG!
Great location with a great staff. Everyone is happy to serve and willing to share information with anyone. It is always nice to see individuals with great big smiles and well wishes. By far, my favorite location for quick pickups; I am usually in and out within 15 min. Products are always fresh and potent for my needs. Inventory is usually expansive unless it is a holiday (but that is to be expected). I have shopped at this location three times a month for the past three years. It is a definite recommendation for individuals to at least stop by and get that smile back on your face.
Love this location as well! Friendly and fast service. The bud tenders are so knowledgeable. So convenient.
The best place hands down every one is very nice great place awesome products. The manger david is a great person i wont go anywhere but muv in lutz thank u to all off u
Fantastic service from William today. Honestly the entire staff here is always helpful and cheerful, my favorite dispensary for this reason.
I hear great things about this location ! Probably one of the best location in the Tampa Area. While I’m not a patient here, my wife Mya is one of their employees, and really great with her patients! She’s mentioned in many other reviews before this one. Ask for her and you won’t be disappointed. Any employee you get to serve, you’ll be treated well regardless. Don’t forget to Tip! 😎
I usually love coming to the Lutz MÜV location but the front desk girl Jordan made todays experience much less pleasant than all the other employees have! I asked her a question, politely and was given a very rude response.I suggest MÜV ensures that their employees are going to be nice, polite & helpful in any way or I will stop spending my money here!
Between Muv on 54 And Truleive off Busch.. I like that the people at Muv have everything up on screens. You can see all their products. They are very knowledgeable.. They asked me questions about my health on my first visit there (that Truleive did not.) It was an amazing experience.. I've been there 3x. now and each time everyone is so friendly. Nice and clean. This will be my store for sure!
I absolutely LOVE this Muv. I’ve gone to other stores, and the experience is always so sub par to Muv lutz.The lutz location has the friendliest staff. They make you feel so welcomed, remember you, ask you questions, and are very attentive. You don’t ever have to wait too long and they’re always open to making suggestions on products. You feel like a valued customer and a friend.The rotation of supply is good. I wish they had a larger flower selection or rotate the strains more often but I’m still always happy with what I get. They always have great offers and discounts as well. I love you guys 🙂
Up until yesterday I've never had a problem with lutz MUV. I love every tender at that store, as a matter of fact. They all are friendly and knowledgeable. But the girl that helped me yesterday, I think her name is Tati? Wouldn't give me my rewards and let me use another discount. And was treating me very rude. I've never left a review but I felt like this one needed to be left. 🙁 shouldn't have left her a tip at all. But I worked in hospitality and that's not like me. Every other tender I've dealt with wants to give me a great deal, and asks me about my rewards or discounts. When I asked if I could use them, she said "yeah if you want to" and looked at me like I was crazy.
Every time I walk in, I feel welcomed, seen and heard! Clearly everyone seems so warm, knowledgeable and kind! We are so fortunate to have them so close by. ♥️
Amanda was great. I had a couple of options for discounts and she pointed out one I was not aware of.. that made my weekend even better. Thanks
This store is my all time favorite. Although it hasn't been quite a year yet, I can honestly say that. They take great care of their customers. In return I would like to pass it along to everyone I can! To give them a try if you haven't already. The 2 locations I go to are exceptional. Lutz &Brandon... "Favorite place" we need one in Port Richey or New Port Richey 😉
Ryan took great care of me today. A sincerely pleasant and professional young man. The crew at MÜV Lutz is nothing short of spectacular! I took advantage of the promotion and saved over a hundred bucks. Great product, great experience. Much Love MÜV!
It was a nice place and everyone was kind and helpful. It was my first time in and they answered all of my questions. They are easy to get to and I am glad to have found them.
To say it's one of my best experience I've had up move he's helped me with my issues from the app to teach me about the discounted products it was just amazing makes me want to shop more at move Chris way awesome and great vibes
I love this place! Extremely knowledgeable staff, super friendly, quality products! What more would you want!
Great tenders, very knowledgeable, friendly, and enjoyable to chat with. Top of the field amongst their competitors imo and always my first choice! Strains are always high quality with great sales typically, decent variety as well!
It's always a great experience every time I'm there. The staff is very knowledgeable and very helpful every time I come by to visit. Definitely recommend MUV for top quality merchandise and service
Shout out to AMANDA for a great experience today!! Fast friendly and knowledgeable customer service!! Always a pleasure to have someone with great expertise!
Kayla was super efficient.. Love that they had my order ready way before the time I needed it …. Love the dark chocolate raspberry bars! Sad you were sold out of the mango gummy’s ..
I really like doing business with the Lutz store I always have to get delivery as I am not able to drive or walk. The people who arrive with my delivery are always very friendly and knowledgeable. Thank you.Muv
Absolutely the best company in Florida! the delivery drivers are professional & friendly! high-grade quality products! Excellent! We will continue to purchase And recommend to everyone’ 💯👍🔥
This was my first encounter at a dispensary. I entered and said this is my first visit to any dispensary. The young lady was kind and understanding, stated I would be helped as needed. Cristain's customer service, education was outstanding, he had the utmost patience with me. Thank you!.
This is my second time visiting this location. It’s been over a year since I’ve been here. I just say that the staff seemed friendly and engaged this time. I placed an order in line and came on to pick up and was in and out in about 10 minutes. Well done.
This place is always a pleasure to go to. Polite and friendly. Worth the 25 minute ride. I'll be pleased the day they open in Hudson or New Port Richey in the future 😀.
While everyone at this location has been extremely friendly and I’ve not had a single event of unfriendliness; Masyn was the most polite and friendly person I’ve ever had the pleasure of dealing with behind the counter at any shopping location. She was very helpful and was able to answer all questions I had.
It is really hard to pick a favorite bud tender….why? Because everyone I have spoken to is amazing! The staff is knowledgeable, super sweet, funny, yet extremely professional. it’s a great experience coming here.I highly recommend.
Thank you Amanda for your efficient effectiveness and most of all for kindness. It was very evident throughout all staff contact that knowledgeable, and compassionate kindness is practice. It is a rare and highly ethical commodity these days. And I commend you highly to any and all customers, reviewers and employers.You would likely be an asset to any team you may wish to join. Employers ....think on that.
I hadn't been into this store since last summer, but went in today. The store is amazing and the staff was great. I met with Craig who was very knowledgeable, explained the products I was interested in, and took the time to answer my questions. Definitely going back!
Best place in town!! I absolutely love the people!! Customer service is hands down the best. I appreciate everyone of the employees!! So helpful, always recommend the best! Management is awesome as well. Always has everything in stock. Nothing bad to say about this location at all. Wish every location was as good as this one!
Always a great experience. Staff is very knowledgeable. Cristian definitley knows his strains.Updated 2/23/22....... Once again great experience. Quick service, very very polite staff. I forget the name of the girl that waited on me today but she was very knowledgeable, polite and helpful.
MUV in Lutz is the best dispensary!With amazing consistency in High quality strains to a compassionate staff -Amanda and Trent ready to take care of the specific needs for each patient who leave with smiles on faces. All my visiting experiences were with an amazing staff.
By far and away the best customer service experience! No matter whom I interact with its always a pleasure. Every member extremely friendly and helpful in answering any and all questions. The products are also all top notch.
Trent did an amazing job in explaining your available products and how the could help me. I have yet to have a bad experience here and enjoy the friendly conversations will all the staff. If I could give more than five stars I would.
This is the BEST dispensary ever! I love the employees......they're like "Family". Anytime I need help or have questions I know the Med tenders at MY MUV will be there for me....You're The Best! 😊
I love going to Muv Dispensary at (Lutz) location. Craig was the one that help me out today and he was very helpful and extremely Knowledgeable person. Very satisfy with his recommendations, great job.
Jensine always has an upbeat attitude and is always fun to talk to. And she is very knowledgeable of products.
I’m picky and besides grow healthy & one plant I don’t really like any of the dispos in Florida but ,this specific muv always has something good on hand and always gives me some type of discount ,hats off to my last 2 bud tenders appreciated the 25% twice.. I had lower expectations both times I really only went in because it’s closer but after trying the live rosin ménage and ice cream cake I’m actually pretty happy with there quality and it worked out better then taking a 30 - 45 min ride.
Best place in town!! I absolutely love the people!! Customer service is hands down the best. I appreciate everyone of the employees!! So helpful, always recommend the best! Management is awesome as well. Always has everything in stock. Nothing bad to say about this location at all. Wish every location was as good as this one!
I just stopped in MUV to pick up some concentrates for the B2G1 they’ve got going on. I was high af and very indecisive but Craig was incredibly helpful, informative [and extremely patient] as we narrowed down my selections.As always, top notch service from one of my favorite dispensaries in the program.Great to see you Craig.
Very pleasant and professional!! From initial phone call to place order and get set up to pickup. Will definitely go back😀✌️ Thank you
First pic is the “slurricane gold”. It looks a little yellow and extremely liquidy. Not cold and all over the place. Second pic is after I centered it . I did get a free 35$ pen out the deal so I that’s why the 4 stars are there . Shatter was marvelous “Durban dream” . Will be coming back for just shatter from now on .
Great experience. Very nice store, friendly staff
Would not recommending shopping here there 3.5 g containers are not sealed and their t1 T2 and t3 flower buds look exactly the same furthermore the pre-rolls are garbage don't buy them if you notice when you go into the lobby there's hardly ever anybody in there because your products are garbage I recommend going to trulieve Wesley Chapel just down the road a little bit more busy but much more better quality of flower and a better all around experience with customer service.
Today was my first visit there, it was great! Christopher helped me out and I have to say the quality of the product is very impressive. I have been a customer of Truleive, but I believe that is going to change. They were also very fast and friendly.
Have a lot of knowledge on cannabis. They always have what you need in stock.
Absolutely the best experience I've had so far staff is very knowledgeable and friendly I would highly recommend stopping in and letting Joseph and the rest of the muv staff help find whatever you need
Amazing place! I am new to medical marijuana and the staff was very friendly and informative! Great Experience!
The staff here is wonderful. Trent was so knowledgeable and really took his time in helping me find the right product! He deserves a raise 😊
The staff it's amazing. It's very clean and the service is very fast. The selection is huge and the knowledge the staff is equipped with is second to none. If you're in need of a dispensary, this place should be your top pick.
Worked with Masyn today and was in and out in minutes. This location is my go to for most of my medical needs. Every experience gets better then the last. Love having the menu on the wall updated as you wait.
Thanks Brea For All Of The Knowledge & Information You Gave Me On Product. Her Personality & Care For Making Sure You Comfortable With The Product Your Selecting Is The Reason Why I’ll Be Returning. Def A Pleasure Meeting Someone Who Knows Their Stuff….
Great Ginseng was very knowledgeable and helpful, great recommendations for my son. Always quick to get in and out . Great experience from easy checking in to , knowledgeable staff who take the time with each customer to make sure they are able to get your order to fit the patients needs. Keep up the great work
I've been to other dispensaries.. they were ok... but this one is the best.. Patrick was the gentleman who helped me and is the reason I come back... he has helped me in so many way.. he's patient... and cares and wants to actually teach and help you... thank you so much Patrick!!
Thank you Trent for your incredible consultation, we appreciated the time you took with us and we were totally impressed with your knowledge of all the products. Thank you David store manager for your professionalism and kindness. I agree with a prior reviewer, the location is the only negative.
My husband and I just had the best experience at Müv in Lutz! The young lady with long, dark hair was so friendly, knowledgeable and helpful. The younger guy at the front on crutches was the best! He and my husband were talking and he was a wealth of information answering all my husband's questions with thorough explanations and had such a friendly outgoing personality. Definitely coming back!
I love muv for the simple reason of amazing customer service. They have wonderful products and are willing to help with any issues you may have. I had the pleasure of talking to SAM this time and she was so friendly and even offered to contact me every time they have a concentrate sale. If you don't go for the quality products then go check it out just to see how friendly and nice they are. Thank you sam!
This is absolutely my #1 favorite place! Hands down! I’m always greeted and feel very welcomed when I come into the building. Especially, every time I come to retrieve my purchase I’m always greeted with Trent B. He is very knowledgeable and cares about the overall customer experience. He always goes above and beyond to not just giving me the ultimate customer experience but he makes me feel like family when I’m there. It means a lot when you know the patient by name and actually care to see how you are doing and actually remembering you. That means more to someone then you think! Great place! Great products! Amazing deals! Great Patient experiences.
Had another great visit today with Trent! It’s such a pleasure to watch someone enjoy their job as much as he does. 🙂 As always, he was not only knowledgeable about the products, but kind as well. Thank you again Trent!
5 stars for knowledge and information on the products; and for quality cannabis - but minus one star for location, parking lot and ability to enter the lot- there is only one entrance on 54 @41 and if you miss that one shot you have to drive like a 1/4 mile to turn around then you have to get back onto 54 and turn around like 1/3 mile down the road. Once you go there a few times you will see but even the other day I made such good timing traffic wise, and I missed the exit....I didn't realize I was right there and same thing you have to go like a 1/3 of a mile on 54 to turn around... but like I wrote- the product is nice and the curators really know their stuff
Kevin was such a great help had my express order ready to go and answered whatever questions I had. Would definitely recommend MUV for all your medicinal needs.
Yeah they never failed to give me a great experience. The staff is very friendly and effectively. I find the staff works together very well, in order each guest get the best customer experience. Trent, my Med tender did great and I found him extremely helpful.I highly recommend Muv as your cannabis provider. No pun intended.