Julian was very friendly and knowledgeable.He told me about products I didn’t know they carried and he made great recommendations. It’s so nice dealing with people who know the value of excellent customer service.
Awesome service and selection as always. Greg was a great help at deciding parts of my purchase and informed me of the deals that i didnt know about.My home store because of how its always a pleasure coming here!
I had a great experience with Aubrey, She helped me with my first time jitters and was very informative the whole time. She had a big smile, she listened extremely well to my needs, and what could help me with my journey ❤️ The establishment was clean, And have really good prices and details.
Staff was great, quick to be pulled back but one thing killed the experience. Had a coupon that was for 10$ off. No where was it stated to be an online or app based coupon. I was then told he was sorry but i would need the app even though i shouldnt. Im guessing he did not want to ask management for help. I was on my lunch break and had to be fast so i did not push. Unfortunately that is enough for me to not go back. The prices are already more expensive at muv and to be told hard no on something that was not my fault is unacceptable. I work in retail too budds
Quality and quantity. Friendly and efficient. They'll have you in and out when in a hurry or they will cater to you if you have the time. Pleasant atmosphere, very CLEAN
This was my first time at MUV. The great deals brought me there. Audrey and the others were so kind, patient, and friendly. I felt as if I’ve always been there. I believe I’ve found my new dispensary.. 🥰
Zane took care of me. He answered all my questions. He's very knowledgeable and he explained everything with a pleasant tone & very friendly. Thank you Zane
I have been back to Muv a few times and have had several attendants help me with finding the correct product for my life.Michael and Greg are very knowledgeable.TAYLOR helped me find the perfect product for my day and sleep.I really recommend Muv. They have wonderful products and people that listen and care.
The team member, Sofia, took time to listen to my needs and spent some time explaining how to use some of the products. She was kind and knowledgeable.
Aubrey was really helpful when I had questions about certain products. She helped to guide me towards the right purchase for me.
I love muv brianna h was awesome helping me and my mom out today and gave us great recommendations. Will definitely keep coming back.
1st time at a dispensary in FLHere in this city they seem to have a more clinical appearance when you walk in, when compared to cities where smoking in public is legal(they tend to be a bit more colorful and laid back). However, the staff at MÜV was super chilled and friendly (and professional), so it was still a fun experience. Zane took his time explaining how all worked, and the different products available and in sync to my specific needs and interests. It was also my bday week and they gave me an extra reward! I highly recommend downloading their app for points and bday disc.
Sophia was awesome! Always friendly, stress free environment and they are always staffed well meaning you're not waiting long to be helped.
It's always a great experience at this location. Everyone is always nice and very informative. This is my favorite location.
Great facility. Julian is very helpful. Every time I come in he is always eager to help out. Store has great staff and always great with answering questions and suggestions of weekly deals.
I enjoy this store & location. Michael was super helpful today. He definitely knows his stuff. He was able to help answer my questions (:
Don't get me wrong it's a great place. You know how they tell you if you have a guest, that the guest is not to influence what you purchase and whatnot. Well, I was with my father, and all I said to him was the name of one he had before to refresh his memory. The girl was like, oh you can't talk to him about any of it remember that's one of the first things we tell you. I looked at her and I said, all I did was remind him of a favor he had. He already told them his memory wasn't what it used to be. That's why he has me help him.It's like she didn't know the difference between influencing what he gets and telling him something from the past to trigger his memory. That aggravated me about that place.
I love MUV they are always helpful the customer service is out of this world amazing!! If there is an issue with the website or your points they rectify the situation immediately. I will always come here and recommend this location to everyone friends family strangers this is the best facility in Florida PERIOD!!!!!!
This store is great. The employees are great. They are super helpful and friendly. This is by far my favorite store. Thank you for a wonderful experience.
Amazing experience first time visit, VERY quick and helpful, and all employees seemed happy to help and in a good mood (goes a long way now days lol). I will definitely be coming back regularly!
Love going to M. U. V. I do miss Sofia though. I have found that EVERY SINGLE PERSON WHO WORKS HERE is kind, patient and caring. It’s MY go to dispensary!
I absolutely love shopping at MUC Dispensary in Orange City! They always have all kinds of deals on things and everyone is extremely friendly and very helpful.. I've never had a long wait time anytime I go. It's always my go to! Also they are always having new products to give us a chance to try new things! Thank you to all the employees at MUV Orange City for always being so friendly and helpful¡
Taylor was great! My discount wasn’t showing on their end but she made sure to honor it anyways!! I absolutely love going to MUV they make my visits quick and easy everytime!!
Jonathan and the manager on duty were fabulous. Excellent customer service and actual knowledge of the product. I was back and forth deciding my order and they were so helpful and sweet. I have super high anxiety and knowing I can always come to this location without feeling rushed or like they don’t care about me really keeps me coming back. Thank you Jonathan!
I always have the best service when I come here! Jonathan always is greeting and talking with people and makes you feel welcomed never rushed. I have also had great experiences with Taylor the night before when I forgot my card. She was super helpful. Fantastic staff here!
I just LOVE Sophia !!! She is truly and totally an absolutely positively sensational WEALTH of information !!! There is NOT A QUESTION that she can’t answer !!! The store has everything that you could possibly want !!! My wife, son and I shop nowhere else !!! If you want a place that feels like family, you found it !! 😍
I love this spot, I have not had any bad experiences. The clerks there are very helpful, super positive, and today; Hannah, did not disappoint. Very professional, and made me feel important as I spent my money. Thanks Hannah, 😊
This place has it together. Efficient, friendly, knowledgeable, clean. The employees have great recommendations and are very detailed and give personal experiences, very relatable. They are very quick but don’t make you feel rushed. And they always have some sort of special.
I had the best experience with Sam at the call center. I have been trying for 2 years to find something to help my pain but don't like the high. My dr recommended ac/dc which is the same as the 30 to 1 rso. It comes out so skinny had to use about 2 inchs but still didn't get rid of a lot of pain. Called the call center and a amazing employee Sam stayed on the phone for a long time to help me figure this out. I'm a senior and have tried so many things and doing it thar way it's very expensive. He recommended taking something with the 30 to 1 only 2 drops of a tinture and added together should definitely help the pain without the high. This man took so much time answering all my questions and made me feel like doing this is on the right track. It's very hard when your older to navigate all of this but people like him make it all worth while. I now have hope 🙏 to get the best relief I can without being high. I cannot ever thank him enough for his help and expertise helping me navigate this all. Wish more people were so informed as he is. So kuttos to muv for having such a kind caring knowledgeable employee. Will keep coming back.
I really hate to leave a bad review for this lace because I have actually had good experiences here. I’ve been a customer of muv for 5 years and more so this location over a year. I’ve made multiple attempts via their customer service and in person talking to staff here about having spent close to 2800$ and not a single point earned . I’m extremely dissatisfied and annoyed and will be shopping elsewhere. I’m a veteran and use my vet discount here but that is not enough when I should be getting the hundreds upon hundreds of points I am rightfully owed.Fix your system. !! My personal profile is correct my number matches and my patient id is correct yet not 1 point ever given despite thousands spent here
BEST Dispensary by far. Staff is extremely knowledgeable and super friendly. Products are always on point. And for convenience, there is a drive thru you can utilize; just make sure you have cash on hand. Debit can be used inside.
Well I gotta say this dispensary is awesome never had any issues till today the employee that took care of me was very rude disrespectful and unprofessional I was telling her I couldn’t remember the names of flowers and gummy’s I wanted to purchase so I was looking at the board she rolled her eyes and kept asking me what did I want I replied to her and had said I apologize I’m taking your time but I just wanted to make sure I purchase the correct things I wanted- she was very obnoxious was very upset when her coworker got into the very nice girl then she changed somewhat her attitude but I was already disappointed with her because of her attitude I did give the complaint to the receptionist upfront I wanted to speak with a supervisor but no one was available I’ve never had this problem when I go but definitely if I see her again I don’t want her to take care of me. If I get in contact with a supervisor or manager I will them her name I don’t like to give complaints but this was uncalled for. I gave a one star but the place really is a five star this was the only employee I had this issue with
Love this place. They always get you in and out quickly and are very knowledgeable and helpful. Plus I've been hitting the sales!!! Thank you
I just posted but I don’t feel like I really expressed how helpful Sophia was with me. Absolutely amazing her staff the visit everything. I love each and everyone of these guys they have helped educate me on so many different levels. These guys know their stuff and we as customers appreciate the education that these guys are given. Because by educating them, they can educate us. I had no idea how things worked and I’m older lady so sometimes I do need some help, but these guys man they never even looked at me in a different age, level group or anything. And I love how they say a wisdom discount that’s so awesome to us older people. Well I’ve went on enough everybody have a great day.
I hope I am spelling their names right but Aleena and Katherine are the best! Katherine was very helpful and patient with all our questions. Aleena was so knowledgeable and so caring in helping my dad with his first time coming. There are so many dispensaries to choose from but I am glad this was the place he chose first. Thanks guys.
This is best dispensary in the area! I have pretty bad anxiety so talking is hard for me but the staff is always so patient and kind especially Katherine! One of the first times I went here I was feeling pretty anxious but she showed me some moth man memes and I honestly felt more at ease. I always recommend this place to my friends 10/10
Clean and efficient. I went for the first time and the waiting room was full and I thought I'd be waiting long but I didn't. In and out in 10 minutes. Now the staff. The lady that helped me was extremely helpful!! She knows her stuff. I can't think of her name (sorry for that). I would highly recommend
I love going here! Everybody is so helpful, but Connor Perry is my guy. He is always patient, kind, informative, and helps guide me to the right products. Thanks, Connor!
I very much enjoy the MUV in Orange City, Florida. I have not had any unpleasant visits, ever. With that being said, when Sofia opened the door with a smile, friendly and welcoming greeting, and invitation to enter, I knew this experience was going to be the best one yet! Welcoming, polite, interactive, engaged, and armed with incredible product knowledge, Sofia has raised the standard of customer service to a level that brings customers back. Thank you again, Sofia!I would be remiss if I did not include the just as equally pleasant experience that I had with the young lady checking our IDs in the lobby! She nailed it perfectly on my way in, but unexpectedly on my way out. Once I completed my purchase and just before I exited the building, she presented an authentic smile and even more authentic “thank you and enjoy your medicine!” I apologize for not remembering your name, but I hope this message reaches you because you and Sofia rocked it today!
Connor was absolutely great! He was knowledgeable about products. He took the time to explain the different ways to use products and how they would make me feel. I really appreciated the time he took to empathize with me and help me decide what would help me best!
This was my first time visiting this dispensary and I was so impressed with the whole experience from the minute I walked thru the door, from the front desk to the product room which was so clean, bright and well organized.Conner was so knowledgeable and professional. He listened to me, answered all my questions, and explained things clearly I was able to feel that no question was a silly one.Thank you so much for a good first time experience.
My first visit went wonderful. I was greeted by Katherine who was extremely friendly & helpful when explaining the promotions and answering all of my questions! James walked me through the process and gave me some wonderful recommendations based on what I was looking for. Müv is definitely going to be my go-to spot from now on!
Today was my first time in, Brian was extremely helpful and friendly. The whole staff made me feel at home, customer service was excellent. The flower I got was top notch., Will definitely be coming back on the regular.
Great shop. Quick first time visit. Very informative up front. Chris helped me out in back and was fantastic. Told him my issues. Enjoying his suggestions so far. Thank you!
Connor was my Angel, today. He was polite, professionally courteous and his knowledge based explanations of products & their benefits was great. I left feeling very comfortable with my purchase.
10/10 I think the best dispensary experience I’ve had thus far. Seth was so friendly, down to earth and honest with his recommendations as well as assisted me with the rewards app. He was really easy to talk to and very helpful. I’ll be trying south beach sunrise next time for sure because of Seth! Thanks a bunch.
I’ve been to quite a few dispensaries but none quite like this one. The variety of products is on par with the top dispensaries around here but what separates this MUV from all others is people like Brian who will make you feel like he’s welcoming you into his home. It’s the kind of experience that will keep me coming back. I want to thank not only Brian but everyone else at this location for delivering a top notch experience. Orange City appreciates you. Thanks!Update*!*!*!!!! 7/23/22Katherine and her colleagues were full of positive energy and were dishing it left and right. Thanks again for the courtesy and professionalism!
This was only second visit but I definitely felt special just like the first time. This group of people are knowledgeable and polite and helpful and friendly. I feel very comfortable coming here as an older woman. Feel special. My first visit was with Brian and this one was with Taylor. Shoutout to both. Outstanding.
This place is just great. Everyone here is just the nicest. The staff here is so friendly and knowledgeable. I have enjoyed coming here for my medical Marijuana. Express ordering is fabulous!!
Needed my medication, so I stopped by to take advantage of the 30% off sale and was greeted by Seth at the drive-through. He was cheery, courteous and when asked he mentioned other items I might be interested in, besides my original order, and I was thrilled to learn the live resin cartridges were on sale, too! I added 2 to my order and even received a free t-shirt with the deal. Suffice to say, I was pleased Seth was my budtender and I appreciate his care and compassion he took answering my questions.
Taylor is amazing at her job, every time I go to pick up she greets me with a smile on her face and she’s so enthusiastic, I feel like I’m visiting a friend. Would highly recommend this dispensary to everybody I know I always get great service no matter who helps me, Glad to mention the product is amazing.
Stopped by to take advantage of the 30% off sale and was greeted by Seth at the drive-through. He was cheery, courteous and alerted me to other items I might be interested in, besides my original order, and I was thrilled to learn the live resin cartridges were on sale, too! I added 2 to my order and even received a free t-shirt with the deal. Suffice to say, I was pleased Seth was my tender and I appreciate his care and compassion he took answering my questions.
Very nice experience. The lady at the front desk was awesome. I don't remember her name unfortunately, I am high... I think my budtender was Andrew, he was also awesome. He explained everything very nicely.
Katherine was so personable and was very well equipped to help me based on the information I provided about my health. I love every muv dispensary I've been to but Katherine really stood out!
Fast attention from front desk. CourteousBrian spent a lot of time explaining my options and how to us. He didn’t make me feel out of place.Brian is a true asset to your organization
Katherine is always incredibly helpful. She's very knowledgeable and gives me 100% amazing advice every time. Most importantly, she helped me find a sativa strain that i could use without getting anxiety. I shop at a few dispensaries for different things, but she is hands down the most helpful dispensary employee I have ever come across.
Kathrine did a great job, this was my first trip to a Müv dispensary, I had heard good things from some locals. From the moment I walked in, to the time I left, I felt very welcomed even though I wore my dirtiest outfit I could find! The whole team did great teaching me not only what I was buying but also local customs around here that I did not know before! As a person from California trying to adjust to Florida, I had a great experience. Thanks.
This was my first time and everything went so smoothly. First of all the facility was so nice and clean and had a variety of products to fit my needs. Quince AKA Q was so helpful and knew exactly what I needed when I explained my issues. What was also very nice of them was to allow my husband come back with me as a visitor and I was able to ask some questions for him. This facility is top-notch and I will be returning. Thank you all so much for your help.
This place is just great. Everyone here is just the nicest. The staff here is so friendly and knowledgeable. I have enjoyed coming here for my medical Marijuana.
Lovely staff! From walk in to check out, it was a great first time experience. I felt like I was actually listened to! The app suggestions was also great to have! You can track what works (or doesn’t work) for you.
Excellent customer service! Seemed to be well trained in their field and can easily answer any question. Many different options to choose from. Yes, I definitely recommend them! 4/4....Taylor was friendly, prompt and efficient today....thank you!
Muv was nice....Q was amazing. 5 Star's to him. Got a shirt, love it, wish it wasn't long sleeve. But still nice shirt. Place was nice and clean. I'll be back soon 🙂.
The store was great! Easy to find, easy to park and get in & out. Brian and Quince were awesome and throughly new their stuff. They were more than happy to help with all of my questions!
Quince was great. He’s very nice, polite, honest and knowledgeable. If you have a high tolerance, he’d be the one to talk to for guidance on what products to purchase. Every experience I’ve had with staff at that location was great. Top notch customer service skills. Thank you, guys!!!
I wished that the drive thru was open but I do have to say the knowledge and customer service makes up for having to go inside! I placed a order to pick up, and she wasn’t even upset that I exchanged one thing for something else that she recommended too. It actually worked better then what I was originally buying. I honestly couldn’t thank her enough for helping me. I probably would have never tried something new that was so much better then what I was getting.
This place is just great. Everyone here is just the nicest. The staff here is so friendly and knowledgeable. I have enjoyed coming here for my medical Marijuana.
First time in a medical marijuana dispensary and knew nothing! Lisa was great! She was patient, thorough, easy to understand, willing to explain everything, and answer all my questions! She definitely knows her product but is willing to say "I don't know" rather than make something up. Overall a very good experience.
This store is amazing, the staff are knowledgeable, polite and respectful. I am a youthful senior and each one of the employees talked with me about products, how to use them and answered all my questions. Great job.
This place is just great. Everyone here is just the nicest. The staff here is so friendly and knowledgeable. I have enjoyed coming here for my medical Marijuana.
Lisa is fantastic as a MUV technician! Thank you for your expertise at making me feel relaxed while I am signing my name three times on a clipboard in my driveway. Not her fault for being in the driveway. I met them out there because of a senior dog that went through radiation for a malignant sarcoma. Thank Lisa!
Just started coming here a Lil while ago and I'm very happy. The staff is excellent and super knowledgeable and the products are always great quality. The wait times can be a little long but it's totally worth it.
Two words: drive thru. The best dispensary if you have any mobility issues. I wish more dispos were set up the way this one is. Wonderful product and availability. Super conscientious, professional, just awesome employees. I'm blown away by the superior customer service I've experienced.
Awesome selection and great knowledgeable bud tenders! Definitely made a difference. You need to visit at just a few times to see an the great selections and deals! 👍🏾
Excellent customer service! Seemed to be well trained in their field and can easily answer any question. Many different options to choose from. Yes, I definitely recommend them!
Awesome staff wide variety! Super friendly and helpful! Will definitely be going back!
I don't smoke or medicate with this stuff but I know a couple of friends and other associates that do use it and they are very pleased with the dispensary and its product. Keep up the great work!
The staff is very nice. It was my first time going to that one and I love it.
Great experience! Everything went very smooth. Brian was very informative and really helped me navigate my first visit. Highly recommended.
Good quality great staff the best experience I have had will be returning and highly recommending. Thanks again Connor
Great overall experience could see and smell the flower before I purchased it!! Robby & Connor did an outstanding job helping me get concentrates and had great product knowledge and experience to help with my decision making.. gives me Hope for Florida market… Flower looks and smells Amazing!!!
My 1st time there and they made me feel very comfortable. They took their time to explain and what to expect. Dawn was very knowledgeable and helpful. This place was very knowledgeable and clean. Everyone was very helpful.
Very modern and sleek inside. Different from other dispensaries in handling you card. They hold on to it from start to finish.. Big vivid televisions is the waiting area with available products and product information. They also have a drive through for pick-up orders! Prices are comparable to other local dispensaries. Discounts too! Check them out if you have a card or when you get one.
Great experience conner was very helpful and knowledgeable
First time in the new MUV Orange City and I Love it. Beautiful Dispensary and quality products. The staff was very helpful and nice. It is now my favorite Dispensary. You will love, love, love.
Went here on the grand opening. I work in the industry but haven’t tried MÜV yet only because their wasn’t a local one. So glad they opened, the flower I got was very good for being their tier 3 and their pain cream works miracles!
Connor was super helpful and knowledgeable about the products.
Nice experience. Dawn was very helpful
Went to the orange city store everyone was very friendly and helpful thank you Lisa for all your help explaining everything.