Great professional and friendly service. Shannon was great and helped me find something for pain. I had surgery 4 weeks ago and don’t want to take drugs prescribed.
First experience at MUV and was greeted by friendly staff and quick service! Mathew was easy to work with on purchase.
Thanks Shannon for your pleasant and prompt service. I didn’t know people could be pleasant before 10am.
These guys and gals are amazing over here! You can ask any question, any amount of times you want, and they have a great attitude, always very respectful, and probably the most cohesive and cooperative group that I have seen in any of the medical marijuana dispensaries in Jacksonville area.
Amazing place great atmosphere and they do what they can to help every time including giving great discounts. I previously had gone in and was a. Bit nervous about my points because they switched apps but I still got my points and my discount. Every transaction my wife and I have had there has been amazing I wouldn’t dream of going anywhere else. I have gone other places but it has always ended me right back to Orange park MUV. They’re the best, because they care. Other places, you don’t get that. Thank you MUV , thanks for the points JC… a big heartfelt thanks from Joe and Krystin..
Placed an order for delivery and it was super smooth! I received a call shortly after I placed to confirm. I checked in the day of just to make sure there were no bumps in the road and the guy I chatted with was very nice and informative. The lady who made the delivery called to let me know she was on her way and was super nice when she arrived. I WFH and don't have a car right now so having this service is a huge help to me and I really appreciate the ease of the transaction.
Absolutely love this place. Great atmosphere. Brook and jessica are great very informative. Love their customer service. Never long wait and great service and great product
Matthew really helped me out with the new patches I was picking up to try for back pain. He gave me great pointers and offered other options to try in the future. The staff at MÜV are great! Always a great experience at the OP location 🤙
Matthew was one of the nicest person that I met at the dispensary he's very knowledgeable and should be recognized as somebody to know what they're talking about just doesn't sell something they don't need it I am not from this area but I will return to this particular dispensary for Matthew by me he's very cool thank you very much sir thank you for telling me stuff I did not know and I appreciate it
Extremely polite very nice customer service oriented I wish all businesses had people like her
My first visit to MUV. Highly recommended by my daughter. I was very impressed with everyone's professionalism. I will definitely be switching from old dispensary to MUV. Shane was very nice.
Matthew was very knowledgeable and helpful...it's a great feeling to be able to smile when leaving a business nowadays. I still have a smile 😃
Always the best service and cbd at MUv! Cristina is amazing!!
Awesome experience! As a business owner, i would highly recommend you take care of great employees like Brooke in ORANGE Park
Jessica was awesome. She helped me understand what I was looking at and how to tell each item apart and how each one could effect my . Thank you for taking time to help me understand.
Jessica was very polite and knowledgeable about the inquiries I had and was above satisfactory upon my departure.... if I could give a bigger rating I would. 5 stars plus for Jessica at the MUV orange park location
Jessica was very nice and helpful for me and my husband. She was very knowledgeable about all the products and was very patient with us both. We will be back because of her.
This was my first experience at MUV and I was very pleased with my service. Kaytlyn, was very professional and knowledgeable about all of the products they carried. She was also the gave me tips on how to store and transport my products safely. Outstanding service and I highly recommend this shop.
Christina was very informative. She really took her time to answer all my questions and she made me feel comfortable as a first time customer that I was purchasing a product that catered to my specific needs. She is awesome and cute!
I've always had a good experience at this location!! Everyone is willing to look up additional info not available on the website, and will work to find the best buy for your budget!! I've worked with Kaytlyn the past few times and she's always super sweet and helpful! Keep up the great atmosphere! 🙂
First time in the store and really had a good experience. Shane was awesome.11/2023 update - was in and out and worked with Shane again and he’s still as awesome!
My favorite MUV! The service is amazing. They understand what a pick up order is! My pick up orders are always ready and the staff is very nice. Even the walk-in times are WAY better than others! Quick service and good service is the best service!
Had an excellent experience with Brooke this evening. She was very informative and I really appreciate that. Being a veteran and still new this, and having someone to take their time seven minutes prior to closing/getting off work, says alot. I will be a frequent buyer at this establishment. Thank you for being awesome. Oh, give Brooke a raise, thank you 😊
Jess was Very helpful with changing my order, as 1 item was out and she suggested a replacement, and she asked if I'd like to change my chocolate choice to the New Orange flavor and was Very happy I did! She was knowledgeable, caring and professional!
Jessica makes me wanna come back!! She was AMAZING!!! Her customer service skills and person to person skills ON POINT! Knowledgeable, friendly, just NICE!
Steve was very informative and helpful. Answered all our questions and never seemed bothered by anything we asked. The staff was very kind and obliging as well. Great experience for folks new to the product.
Jessica was extremelyknowledgeable and very kind! Helped come up with a comprehensive pain management plan with natural and easy to use products. I recommend her completely!
Brooke was so informative and nice. She took time to explain how to use products that I previously purchased to get the most benefit and use out of them. I wish that I had her as my consultant every time.
I visited the store in Orange Park Florida the clerk did not return my card to me when my transaction was complete could not get anyone on the phone! Now get me they have my phone # and email and could not make a phone call to me to let me know they made a mistake! The lady that helped me was like in left field! It was responsible to return my my card! So I had to drive back to their store 45 minutes away to get my card! That was very poor customer service what does HIPA have to do with informing the client she left her medical card at the store? My business will be focused on a different store POOR SERVICE!
Bob is always a super-helpful, super-friendly person. I really look forward to picking-up my order, and having him be the one to help.Very positive all around.
Jessica was awesome.Great bud tender very truthful.When muv has the flower the usually get it’s some of the best just have been a little low when it comes to flower lately.5 star all around!
He's always a great friendly guy who's got so much knowledge to share about Mary Jane and her many strains. He's really helped me find strains that work perfect for me. Absolutely a helpful guy with an infectious smile.Edit: Sorry Robert I forgot to mention your name. Keep it up homie.
Shane is awesome! Extremely insightful & helpful with a cool, easygoing attitude that helped me relax & have a great experience! Thanks so much for being cool! 🙏🏼😎💚
There isn't alot that make this dispensary stand out. They have what they call a sell every now and then and every time I go something is wrong. My order gets rejected and no one knows why and I get in the car and drive .2 up the road and my order is fine. I guess they are picky about who they sell to.
Orange Park is the bomb! Love the location; the store is gorgeous. Shout out to all the employees who are friendly and informative. Thanks for having me!
Horrible they short my order and then I call support and Nick (manager ) said oh well basically . You lose $50 ! Unless someone other than Nick at the 1800 number which is their support line calls and makes it right I won’t be back at all !! This is incredible they could do something like this and not show the video of it going in the bags because I know they have video cameras everywhere ! They said they saw it go in my bag yet I looked as soon as I got home and nothing . They saw the battery go in my bag NOT the cart
They are always so helpful and amazing. They are actually ready with what you order online, unlike other places. Very polite and don't mind explaining things to you if you don't know the product. The manager there at least the one I have dealt with so helpfuland nice. I drive to this one instead of the one near my home because of how great they are and seem to have all the product I use. Only one time I think they didn't. So keep up the good work. You are all making a difference even if it doesn't seem that way at times you truly are.
Courtney was great. She helped me decide between a couple products, made it a very chill environment. I get very anxious in stores and she made it a good experience.Alvin has also been super nice and helpful during my visits.Guy at the door was very nice. Got a new customer pamphlet and such. Store itself was big and spacious, very clean. Enjoyed it much more than the few Tru stores I've been to. Definitely think I'll be back. Prices were good as well.
Lawrence is the best, extremely knowledgeable, friendly, and very professional never too busy to give you the latest rundown on the most up-to-date products and discounts , exceptional customer service, and always wears a big smile. I use MUV in Orange Park exclusively because Yes, they have great quality flower, but the customer service is above and beyond, Great job guys and a huge shout out to Lawrence !!!
Shane was super helpful and very personable. He noticed I was eligible for a discount and applied it to my order right away. He also let me know about a new product coming soon that sounds pretty cool. If I could give 10 stars I would.
Wonderful experience shopping at Müv - Orange Park. I ordered online for pickup. Subsequently I decided to change the contents of my order as well as switching to Home Delivery. The switch/change was a breeze through the Chat feature on the website. Eric and the other fellow handling my delivery were very nice, pleasant, and accommodating. They even designed their delivery route to meet the timing of my health needs. Three Thumbs Up! 👍 👍 👍
I would say the experience I had was great. I had no problems at all. Jordan who helped me was very knowledgeable and explained everything to a T. Jordan went above and beyond and she explained everything. From beginning to end was a great experience. I will definitely be back to this facility. Thank you. Jordan, I feel you really understood my needs. Thank you
I had the pleasure of working with Jordan, she is very knowledgeable, and was willing to sit down with me and talk to me one on one if ever I needed to. She pointed me in the right direction to the right product that would fit my needs. For the first time in a long time I had a wonderful night sleep.
It was my first time visiting Muv on the way to see some family. Shane was very helpful and had a lot of knowledge about the products making it easier for myself to make a great selection. He really made the difference while i was shopping today.
I was cheerfully greeted as I walked in. Jordon was awesome. I have quite a few issues going on. She was able to explain the different strains & what they could help. She even wrote it out for me. The other employees were equally as helpful and also extremely knowledgeable. I’ll definitely be back.
First visit here. Corey was helpful and professional. Gave me my first timer discount without having to ask and shared they’re now doing daily specials which is really awesome. All the competition has specials so glad to see MUV hopping on board. Quality products too. It’s worth a little more. Will definitely be back.
Today's visit was probably the best one yet. I met the best people that are never scared to engage into conversation with me and help you when you need it most. I had to run to the atm because of card issues and it was literally with 20 minutes till close, so Corey took care of holding my order for if/when I could come back. I made in back just in time and he had my bag ready to go and everything went smooth like I never had to leave. Thank you so much for always giving your best!
It’s always a pleasure to see Alvin and the rest of the team! Everyone is so helpful and friendly. My favorite dispensary by far. You can’t beat good weed and speedy service. Love my Müv family 🙂
Corey gave wonderful service, he was incredibly easy to talk to and prepared my order really quickly. I will absolutely go back to this location. While I'm giving love to this dispensary I would like to say that the receptionist at this dispensary is 10/10, ⭐️⭐️⭐️⭐️⭐️ she's incredible. Give this women a raise because she's a gem 💎 ✨️ ALWAYS kind always sweet she gives great customer service. Like she doesnt just take the card and check you in she chats with you cares. Answers any and all questions I have. She is why I come back!!! Now Corey is great! But that receptionist GOLD!!!!
Very nice facility. Staff were kind, courteous, and very knowledgeable about what my needs would be. I learned a lot about products and all that goes with it. I left feeling confident in my purchase and I'm going back this week.
This was first time and the staff was very professional and very passionate about explaining to me. I was very happy because they was so patience with me. The front desk person was very welcoming and made me feel so welcome. They have great prices too. Great job staff.
Fast and friendly. As soon as I walked in I was whisked to the back to get my items. Love the big store. Lots of items and people to help you find it.
Courtney G was awesome.. took care of me.. even tho I had mistaken the deals... I can't say enough good things about her... I hope she's there the next time I'm up there.. she was professional, nice, sweet. Again she was awesome....
Jordan gave me the absolute best experience she is the only reason I’ll ever come back. She had so much knowledge on every strain and acted very professional. 10/10 for Jordan
A must go to, place where they treat you like good family 👪 ❤.Always looking to help with a fair dealNever had a problem with any product..Flowers, concentrates, edibles..Thanks again for being so darn convenient...keep up the good work🤟😁
Easily the best experience I have had in a dispensary. She was super knowledgeable, friendly and even saved me money where she could! Highly recommend
This is my favorite dispensary around (Grateful they finally have an Orange Park location). They're always very knowledgeable and have great customer service. I've seen Steve a few times now and I fully trust him to always help me find the right products for my needs since he's never steered me wrong. Oh, and their product is some of the better quality I've tried. Worth the price.
I wish they let you add bonus stars! Not only is your crew the chillest people I've met, they gave me an extra discount on my order. I have a family member in hospice, money is tight, and the kindness you guys showed today made my heart hurt a little less. Truly, thank you so much.
in store has always been excellent but I ran into this Travis guy on chat support on their site and he was a massive butt. I won't be back due to him. easy to avoid a dispensary over their support when there's so much competition right down the road.5/8 EDIT: MUV reached out to me about this experience. It's not normal, and not acceptable to them, in my eyes they've made good on what happened here and since that incident was the only negative experience I've had with MUV I'm choosing to up my review back to 5 stars.5/11: Just wanted to add here that I have since had to contact support again for an unrelated issue. The support staff was pleasant and super helpful. thanks Jasmine.
in store has always been excellent but I ran into this Travis guy on chat support on their site and he was a massive butt. I won't be back due to him. easy to avoid a dispensary over their support when there's so much competition right down the road.EDIT: MUV reached out to me about this experience. It's not normal, and not acceptable to them, in my eyes they've made good on what happened here and since that incident was the only negative experience I've had with MUV I'm choosing to up my review back to 5 stars.
in store has always been excellent but I ran into this Travis guy on chat support on their site and he was a massive butt. I won't be back due to him. easy to avoid a dispensary over their support when there's so much competition right down the road.
WE LOVE THEM!! THEY ARE SO FRIENDLY AND HELPFUL ALWAYS HAPPY TO SEE THEIR CUSTOMERS. YA'LL ARE THE BEST!!
Jordan is great! She helped me get everything right. I have had less pain in the last few days than I have in years. I appreciate her help and knowledge on the items
Always feel welcome. Staff are awesome, takes the time to actually answer questions and recommend other options. Never feel rushed or I'm just a number. Have not visited any other dispensaries since this location opened. Best product and variety around.
This is my first review ever and it is totally deserved! What an amazing experience! The staff was super friendly and helpful. From the time I came in to the time I left, I felt like I got the help I was finally looking for in a dispensary. The gentleman that helped me took the time to figure out what I was looking for and what might work best for me. He tried to get me exactly I was needing (and it’s working). He had amazing customer service, knowledge and not to mention mustache. Keep up the great work MUV. You have a new lifer.
My go to place. Eric is awesome! Quick, informative and a large variety of products...if you ain't been...this is the place to be!
Best place to go locally. Knowledgeable and the best customer satisfaction I've seen yet in a dispensary
I’ve only made just one purchase so far, but let me tell ya, I’m impressed. I was greeted by a very cheerful and friendly gentleman when I walked in the door. I was given a very nice new patient informational pamphlet, and everything was explained to me. The product was dispensed quickly, and the price was very good. The mmj worked really well, looked awesome, and passed the smell test. Also this dispensary has a fresh look. Love the orange. Enjoyed my first visit here. Looking forward to more. 👍 😊 😎
Truly an amazing place and location, great service, top notch products, and probably the best concentrates in Florida and now it's only a 15 minute ride for me, no more Jacksonville traffic!
So far, so good. Buds have been good. The people who work there have been cool. They have made me a repeat customer
Fast, friendly, and their online ordering has been great. Highly recommend.
Very nice having amazing MÜV products closer to my side of town. Saves time and gas money driving to the Beach location. Amazing staff and product. If you are a medical marijuana card holder PLEASE SHOP HERE.
Yay!! Nice to have Muv on thia side of town instead of going to downtown Jax or Jax Beach.