It was my first time in and I am so happy I chose this location as the first dispensary to use my card. Brandi explained everything very thoroughly and recommended the best products for me based on my needs. Wonderful customer service and great atmosphere.
Melissa and Snow were the best!!! So helpful and so knowledgeable! I felt comfortable the moment I walked in, which was my first time ever! I can’t wait to go back!!! “Highly” recommend their store and ask for one of them to help you but I’m sure they all are great!
Actually I don't live in Orlando, I was just here to spend the day out here. I live in Apollo Beach. First time I've ever been here. The place is huge and so nice and clean inside. Lilly was super welcoming from the time I walked in the door til the time I left. She loved my necklace, my nails, lol just all around a really friendly girl. I don't take time to ever leave reviews, but as nice as she was she deserves a raise and 5 stars.
Love MUV. The staff is always friendly and helpful. I had a problem with a purchase and the staff was excellent and able to help me out. Definitely one of my fave dispensary’s in the area.
Everyone that works here are knowledgeable about their products and incredibly friendly. I felt truly taken care of and Brittany made some recommendations that I truly feel will help change my overall lifestyle with managing pain. Unfortunately I do not remember her name but the woman working the front desk was providing fantastic customer service to everyone in the lobby. I will recommend this location to everyone.
Amazing experience like every single time. Staff super friendly, and happy to always answer any questions you throw at them. Always nice and clean surroundings, accessible location, and usually short wait doesn’t matter if you are picking up or walk in. Online service is pretty efficient in terms of making the order and the accuracy of the product showed, price as well are really reasonable and they always have some really good specials, quality of the products is really satisfactory and variety on different kind of products that wouldn’t as common in other dispensaries. In short if you never have visit a MÜV location give it a try, it would be worth it!
This is a really nice location. We’re from the Tampa area, so we wanted to check this location out. The store was clean and the staff were all very polite and extremely helpful. We were going to use our rewards points, but they advised we can get more for the same price, not using them. They looked out for us to save money and get more. We got more points and rewards to use later. I’m confident we will return.
Brandi helped me tremendously. She politely introduced herself. Their customer service Brittania was welcoming and wonderful. The shop is organized and staffed with the most courteous and professional people.
Let me start by saying I normally do not write reviews. But after the experience I just had, I felt obligated to share. The store was extremely clean and well organized. Very easy to see all selections and pertinent information. I also must commend the fantastic selections they had in stock. Finally the main reason I wrote this review is the GM Juan Fuertes. Not only was he as nice as can be. He was extremely knowledgeable, and took the time to explain all of his products very effectively in a way that was easy to understand. Thank you to both Juan & Muv for providing an exemplary experience. It is safe to say I have found a new dispensary that I will be visiting regularly.
Kristen was absolutely amazing! And the energy overall in this location was great! Definitely coming back to this location and for sure recommending to everyone!!
Thank You Brittany for making me feel like you are part of my little team helping me live with a really difficult medical reality! Your smile, advice, knowledge and true compassion make days both easier and brighter! You are a joy
First time in this store… great atmosphere and staff!! Helped me with what I needed with no problem! Definitely will have to come back when in the area!! Thanks MUVAlso I’m excited to try this Tyson Pound for Poundcake!!
I have started going to Muv more over the past few months because the quality and the prices of their flower especially has been top notch!!Also the customer service is on point as well, today I had Logan at the Vineland location and hew was awesome. They are opening a Muv on east colonial where I believe Logan will be working once they open up in the next few weeks. Hope this helps someone!!😎
He was pleasant, very knowledgeable of the products. It made my decision easy and better for my condition. I really appreciated his kindness and patience.
Kat is so amazing. She is so sweet and very helpful. Everyone in that store is very nice and kind but I do like Kat more because she has a great personality .
I go out of my way to come here, the staff is super professional, knowledgeable and friendly. The wait time is excellent and I’ve never had to wait more than 10 minutes once I arrive. The variety of medicine is amazing and the employees have made some really good product suggestions that have improved my overall quality of life. Keep up the great work!
Service is always great and top tier. Everyone is live, happy, so welcoming and informative. By all means my favorite MUV location. Jonathan was amazing and it’s always great to work with him.
This place is amazing!! They are always well stocked, the staff is very knowledgeable and the facility is always clean. The flower products are always fresh and as strong as you want. I visited several other dispensaries before finding the Muv, since then I won't trust any other place for my products.
The guy at the front was amazing! I told him this was my first visit, he was very helpful Johnathan was amazing! He listen to me and gave me several options of what he felt would fit my needs! He was 100% correct! I’ll be back in the near future! Thank you Team MUV!
Edit 09/09/22After talking with a muv representative (Ash), we went over the receipt, and it turns out all discounts were applied to all items. The receipt only itemized one deduction for both products, and listed it under one.I was also informed that "secret menu" products are sometimes discounted due to shelf life. Ash apologized that I was not informed at time of purchase.______________Another nice looking dispensary. Clean waiting area, touchscreen check in.Very accommodating staff, from the beginning to the end. Both the lobby and showroom staff let me know about the happy hour sale that was currently running.Two of my purchases had an additional "secret menu" discount. One product did not get the happy hour discount applied, one did. I believe it was a mistake, but just a heads-up to check your receipt before you leave.Also, one of the two products was a year old as well (08/19/21). I wish I had been told that prior to purchasing. Would have opted for something with much less shelf life...Not trying to complain. Nothing wow, but I'll be back to try them again.
Another nice looking dispensary. Clean waiting area, touchscreen check in.Very accommodating staff, from the beginning to the end. Both the lobby and showroom staff let me know about the happy hour sale that was currently running.Two of my purchases had an additional "secret menu" discount. One product did not get the happy hour discount applied, one did. I believe it was a mistake, but just a heads-up to check your receipt before you leave.Also, one of the two products was a year old as well (08/19/21). I wish I had been told that prior to purchasing. Would have opted for something with much less shelf life...Not trying to complain. Nothing wow, but I'll be back to try them again.
Brittany was fantastic! She was knowledgeable, kind, courteous and professional! She's a great representative! She made me feel comfortable and taught me a lot about the products in a short amount of time!
5 star experience from check-in to check-out. Very efficient process. Katherine was awesome. She was knowledgeable and kind. Great selection and clean store. Thank you for a great experience
Brittany was beyond helpful and her personality made me feel so much more comfortable about my experience. She was relatable and just an overall 10/10 customer service. Highly recommend.
KAT was very inviting and made me feel welcome. She applied discounts from promotions without delay. I wasnt rushed but instead was treated with patience and a smile. This is a home away from home. Thank you Kat you were the best.
I had never been to MÜV before this visit, but I had wanted to. And since it was on the way to where I was going, I decided to place an order so I could stop in quickly. When I had arrived and went in the person at the desk was very kind and helpful In helping me figure out what I needed to do. Once I was called in Jonathan was very quick with getting me my order while also striking up conversation. He made sure I got my first time costumer discount, and also assured me that the Maui Wowie sold at MÜV was better than anywhere else (he wasn’t lying in the slightest). This visit along with Jonathan definitely made me want to start going to MÜV!
Awesome experience. Very happy and helpful employees. 10/10 would come here anytime I’m in town. Phylicia was excellent in every aspect and made my trip the best with great recommendations and helpful savings.
I have been a patient at MUV for about a year now. They are the only dispensary I use. Fantastic & friendly staff. Extremely knowledgeable on products. They have GREAT deals and a point system through an app which is so easy to use. Highly recommend.
Awesome store! Mad at myself cuz I can’t remember my bud tenders name…But I came in Wednesday morning 7/6/22 and the girl that helped me was so nice and helpful! Huge selection of products and ZERO wait time! If I lived I town it would be my go-to store! Highly recommended.
This place is great. Usually a great variety available and super friendly staff. You’ll leave on a high.
What an amazing experience, talk about customer service experience! Being used to the medical dispensaries in California, I was hesitant to chose a place here in Florida…but I think I’ve found my home base! Thank you Jen for helping me out and being so friendly! Not to mention all the discounts which help out a lot! Come to MUV Orlando Vineland - it’s worth the drive over! ✌🏻
Awesome staff, great atmosphere. Very professional. Always willing to help and educate patients. Delivery available for a small fee, unless you spend a certain amount, then the fee is waived. You have option of choosing Delivery date but it isn't a guarantee they will get to you on the day you pick (all depends on staffing, amount of Delivery orders, or problems with delivery car). Would definitely recommend ordering ahead of time and picking up items. Walk-ins always welcome.
Robert was very friendly and knowledgeable! He was helpful in finding the perfect product for me and getting me every discount possible! Highly recommend!!
Amazing products. Great prices.. Awesome staff. Katherine has the perfect energy for a dispensary. Very bubbly and interactive. Will definitely be returning because of staff
Absolutely love the customer service from these guys! They treat you like a human and family, great and friendly! Also lots of great deals to keep things affordable! Kimo was great to help me with getting my medicines !
Always a pleasure working with these folks. They are super knowledgeable and friendly. Location is convenient. Their products are too notch
Loved Jennifer!!! We’re from the same area so that was a cool connection!! She’s very knowledgeable and told me about the amazing products that I didn’t even know about!!!
Beautiful dispensary. Very open and inviting. Staff is super friendly. Even when there's other patients in the lobby the wait doesn't seem to be so long. Usually in and out in less than 10 minutes.
All the employees that work there are great. Especially the ones working today. I’m horrible with names but the person who helped me today and the last time is the best. Very knowledgeable and helps me get the right strain.
Been a frequent regular at Muv Vineland and I had the most pleasant experience with Kristen Garcia. Not only was she very knowledgeable about the product but she was super sweet. She ran out to the parking lot after my transaction just to give me a promotional shirt. She’s the best!!!!
Hands down my personal favorite spot to pick up , staff is super freindly and and just as much informative. 🙌 I
This facility is clean and well lit. My husband and I received excellent customer care. Representatives are knowledgeable and friendly. My representative explained many of the wide variety of products offered. She answered all my questions and made recommendations based on my needs and concerns. Plus, I got 25% discount as a first time MUV customer. My experience was better than I expected. I'll be back even though it's not as close to home as I'd like.
Absolutely LOVE this dispensary. Staff is always very friendly and knowledgeable.Products are MUCH better quality than all the other dispensary’s in town.10/10!
Great store. great products. Do not let anyone tell you this is not medication that is a lie
Excellent customer service. Great pricing, free delivery (over $125) and great products. This is now my go-to store.
MUV is fairly new to me. I like the staff, very helpful and upon first glance, do have knowledge and don't mind taking time with the guest. I will be going back. They are not the cheapest dispensary, it appears, but I will wait to judge until I see what kind of sales they run.
Just obtained my mmj card from the state. Headed to MÜV for my first dispensary. I must say I was very impressed. The person that helped me at the counter was extremely knowledgeable, kind and courteous. Not a question that they couldn’t answer. Took the time to explain to me when I had questions. Will be going there again👍🏼
The products, the quality and the staff of this place are all 5 stars. This facility is easily the friendliest of all in Orlando the staff always treat you like more than a patient and aren't afraid to teach all while getting you in and out with no rush this place smells clean and dank at the same dang time it's great and they have menus all over unlike most other dispensaries. This Muv does it right they have a separate window for express orders so traffic can flow smoothly and it's always worth popping in just to see the specials and markdowns which are constantly changing its like opening a mystery box, highly recommend for first time visitors and anyone looking to change dispensaries
Very nice, warm and welcoming staff. Great first experience.
MUCH started off great!! Great strains, cool staff but it seemed to have fell off a bit due to Trulieve coming up. They barely have sales and it doesn't compare to other dispensaries sales at all. All this Tier 1,2,3 isnt all that either as tier 3 I highly doubt that it weighs up all the time. I'll return when they add more strains of flower and boost their sales.
I love driving to this muv. They are very friendly and always helping. Thank you guys for keeping me and my husband happy every-time we come❤️❤️💯
We visited the MÜV dispensary today and had a great experience. Our cards have not arrived yet, but the staff at the front of house were easily able to assist us via the online method. My dad has brain cancer so we had a very specific set of requirements that we needed to be met. He’s also never used marijuana before. Staff member Lewis (+others!) were incredibly helpful in finding us the different strains we needed, and were very knowledgeable about the different methods of taking the marijuana for a patient who has never tried it before. Thank you for all your help!
Great line of medical cannabis products offered. High quality flower for a reasonable price. Friendly staff and a super clean facility. Happy to have them on this side of town. Would highly recommend to Florida residents with a medical marijuana card.