MUV Dispensary in Orlando, FL
Based on 704 reviews
Jon F.
1725993156
Manny was incredibly helpful. Answered all of my questions, and assisted me effective, and efficiently. Great atmosphere and very welcoming.
Jessica H.
1725886187
Juan was super friendly, knowledgeable and helpful! I love this Muv location and the entire staff, they make you feel welcome and are always willing to help with any questions.
R L
1723843058
Top of the line service and deals👍✨️Justin was a great help and host. Easy to talk to and he was ready to help.The whole staff was Awesome nothing but good vibes since the time I Entered and was greeted with a big smile👍🙏✨️💯 Thanks 👍
Tiffany S.
1722714350
Manny was super helpful and attentive! Very friendly and let me know about deals that led me to purchase more than I planned 😂 that’s always a good sign 👌🏽
Jorge M.
1721951769
Ari is absolutely amazing person she treats me with such care and see you so knowledgeable and has made my experience really great and she's really helping with my pain relief all I can say is she's wonderful
Mathew
1719001043
This is the worst dispensary company. Every year I renew my card with the state and get a brand new discount card, always a different and new card based on the year, and every year MÜV declines to honor the card. They say they have new promos so that doesn’t apply. Today I was told they only do it for new patients not renewals. The card says for renewals. Then I called support and they said I was given an old card. When I said the image matches the sign in the store I was told good question I don’t have an answer. This was a manager at MÜV. Then, I was declined distillate because they said they can only dispense under inhilation however every other dispensary will log it under subliginual or another relevant category, MÜV said it’s a state regulation they can’t do it. When I asked why the other dispensaries have flexibility if it’s a state regulation and I was told good question I don’t have an answer. Again this was a manager. I was advised to contact my local politician. Wow. Piss poor service, lies in advertising, doesn’t honor promotion, and lies about what they can dispense for patients. This is the third time I was declined my medicine at MÜV. I just got the same distillate from Trulieve… they always dispense my medicine there. I was also able to get more medicine at a more affordable price. Please make note of this complaint with the state.
Charlotte Mims G.
1718488875
People and energy are amazing. Always polite, attentive, patient and knowledgeable. Never any pressure to buy, and always helping us save money with all the deals and discounts available. Honestly, best Medical Marijuana experience I have found anywhere. I don't waste my time or money anywhere else. Quality people and quality product. Love this place.
Melissa W.
1716048276
When I first walked in the receptionist was awesome . When he walked out to greet me he seemed a little shy at first but when we got to talking it was great he knew a lot about when I was looking for and great advice on the things that I had questions about great job keep up the good work
Kelly R.
1713209621
Juan helped me analyze my needs and fit the varied selection of product to cover every circumstance that I utilize cannabis for. His professional knowledge was a huge help to me today! 5/5 would enjoy Juan’s help again!! Thank you!!!!
Da G.
1713195160
Olivia is the absolute best! She makes the experience 6 stars out of 5. This whole store has amazing workers who are also great people! Favorite place to come to in the industry!
Dennise A.
1712677283
I went last Friday in the afternoon and the experience was amazing 🤩. Thank you to all the associates for your time for understanding my needs and for being so nice and helpful.
Pamela R
1710789555
Maybe the dispensaries themselves are fine if you go into the store. But whatever you do, do not order delivery. This is the second time that I’ve had a bad experience with delivery, and this time I didn’t even get the delivery. I chatted with people three days in a row, and even talked to a person who said they were gonna get to the bottom of it. I never got a return phone call back. Apparently everything is in the hands of the delivery team, and even the people I chatted with couldn’t get them to respond. I’m deleting their app, I also told my doctor how horrible they were, and I’ll never use them again.Edited on March 18, 2024: I got one phone call, which I returned, and heard nothing else. It was a pretty response, though. Lol
Jeremy H.
1709668394
First time in today. Good selection and pricing! Jenalee was very kind and helpful. FYI, they will validate your parking if you pay to park downtown. I'll be back!
Patti L.
1708355841
Janey was amazing! I was looking for a couple of different areas (recovery, sleep, etc) she was very knowledgeable about every area and her recommendations have been stellar. Looking forward to going back.
Brandonandsunny T.
1705605761
So after today I will be only shopping at MUV . Customer service was terrific. I am very knowledgeable about cannabis and it was a great visit being able to speak with informative individuals about cannabis. Logan I must say was fantastic and if he work in my line of work I would’ve hired him on the spot . Great people and awesome products.thanks guys
Steven E.
1704042863
This is my go to place for something I’m not saying for fear you will buy it out. Have to say the quality of their product is the best I have found and is only exceeded by the quality of their staff as Amanda exhibited today when I got my party favors this NYE 2024.
Danielle G.
1703101763
I had left a negative review based on poor customer service previously. I just want to follow up and say the customer service I received to rectify the situation was fantastic. Also, The bud tenders here are the absolute best. So helpful and kind always. Shout out to Logan and Ivy for exceptional service .
Hannah P.
1699218512
I LOVE THIS DISPENSARY! Everytime I come in they all remember me and are so kind. The staff is extremely helpful and always have smiles on their faces. I know everytime I come to this particular MUV I am getting quality product and the BEST service!!! Thank you for a great experience every single time!
Cindy M.
1697466846
Loved Logan. Loved my MUV experience AFTER I called customer service because I couldn’t find the location. Also a shout out to the gentleman who took my call and was patient with me as we walked to the store together.
Claritza L.
1695245574
My first time there & the experience was wonderful. The building was a little confusing to figure out, so I called the MUV number & the lady that helped me was super helpful, but she wasn’t at this location. Unfortunately I didn’t get her name. But once I got inside Gaby & Aaron were super helpful & taught me some new things! Both super sweet, very engaging & welcoming. Loved the whole experience.
Ben C.
1695069471
Gabrielle and Logan were so welcoming and helpful ! They got my order pickup smoothly and helped me even modify it really quick, stocked up ! Mad love to Mike Montoya on the patient care line for being professional and helpful! Will definitely be returning !
Gutierrez S.
1693678027
Such a great location, with awesome staff.Their demeanor is professional and highly friendly, they always asks you logical questions that help you understand your needs, and they truly show genuinely they are interested in how I am doing. If I owned a business, I would try my hardest to copy their services skills.Thank you for being kind.
landon G.
1691693614
Not going back not sure if this was just super old and changed color but i can put money on it that what I chose and purchased from there menu WAS NOT what they gave me. They dont let you look at anything before you buy as well, just from pictures and as you see above difference is black and white. I wouldnt be upset if it wasnt priced at over 13 a gram
Rudy C.
1690481083
They had the product but it wasn't available at my regular shop on Vineland. Lesson learned: check various MUV sites as we don't all carry the same product.Melissa get 12 out of10 stars; she was helpful, friendly and gave me great advice.
Dave M.
1687988165
I am handicapable, I'm in a chair, and it can be difficult to get in and out of the dispensary. Parking is also a huge negative. It's $10 to park on the weekends, I would not go Sat or Sun. Other than that my experiences have always been great. The place is clean, staff friendly and knowledgeable. Product is on the expensive side, especially concentrates. The quality of product is good!! Unless you have 50% off, it will hit your wallet. Be prepared to spend.
Branden H.
1684512731
Sara was amazing! Kind, knowledgeable, and passionate.I'm regular to Muv, and the staff is always the best in the business! We share advice and the passion for the industry.
Ian T.
1681566496
Muv is one of the best dispensaries around. They have the best prices for the best quality ANYTHING. Everything they have is heavy hitting and worth every cent. Their rewards program is awesome, and they send you little deals all the time. It's definitely one of the best. Plus, their staff here is fantastic, knowledgeable, and friendly to boot ! I dig it. And so as hound you. You're welcome
Amy Q.
1680313649
Aaron. This guy…. Great recommendations with a smile and intelligent conversation? What more could one ask for? I’m going to say nothing because the service is extraordinary. Thank you for being a lovely part of my afternoon!! 😊
Andrew A.
1680017976
Fast and friendly service! I can't remember waiting no more than 5-10 minutes even when it's packed, and most of the time I'm seen right away. They also constantly have great deals to offer so I'm constantly getting great bang for my buck.
Nathan G.
1679774072
Great service. Good prices for good product. And the beautiful young woman informed me about all of their discounts. Helpful & friendly team members. Everyone seemed happy.
Andy H.
1679157189
Aaron helped me with my order at MUV on Garland St in Orlando and he was awesome!! Great service! Thank you!
Michelle A.
1679078107
Everyone that works at MüV has a wonderful spirit about them, it is a great place to come to especially if you want relieve from the busy downtown scene. Thank you Sara for your assistance with my order you did great 😊 especially letting me know about a great discount I didn’t know was available to me ☺️☺️ and all thank you all to the wonder team members at MüV 💜
Samantha E.
1677595377
The employees here are the best. Coming from someone in the industry, yall have such great products and good vibes!! Wish ya'll were in Clermont!!
Geysha P.
1674666202
First time trying this dispensary, excellent customer service. Benjamin was very attentive and helpful. Best way to star my birthday ✨
Justice C.
1672877098
Friendly staff ! I was helped by Olivia and she was genuinely awesome! She had great energy and took her time to explain the product and answer any questions that I had. Looking forward to returning!😊
John K.
1671727671
MUV always has the best product and customer-service but Logan surpassed the already high bar set by his associates.Logan was extremely patient, helpful, and knowledgeable and made my visit to MUV even more pleasant than usual.
Joshua W.
1669850549
I was on the hunt for Sour Jack todayand went to the wrong location looking for it. I still made a purchase and got a different but I wasn’t satisfied truly. I stopped by the Garland Müv location and Jordan was able to take care of me and I have found the Sour Jack thanks Jordan and the rest of the team there !
Christopher P.
1667765282
I have never seen Olivia here before but I had the joy of her help me today when I came in! As always, what keeps me coming in is the amazing team! Olivia was so friendly and hilarious and I could not have asked for a better experience!
Ben S.
1666385849
Great visit and even better dispensary! Budtender Ben was really knowledgeable and friendly throughout the entire process. Receptionist who I believe was named Logan was also super welcoming upon arrival and made me feel at home! Can’t wait to head back!
Patty M.
1666305853
Benjamin couldn't been better! he took great care of me and I had great deals & discounts. with breast cancer awareness month and the buy 2 get 1. I couldn't be happier with my MUV experiences!!
Joshua V.
1660319183
I went in for the first time about 20 minutes before closing yesterday with a very rough idea of what I was looking for.Everyone was friendly, helpful, and knowledgeable about the products & helped me get a little bit of everything I was looking for. Cartridges, flower, & concentrates varying between hybrids + indicas.I'm sorry for not getting names, but special shout out to the guy who suggested I try Myst & brought me the last 1/8th. The flower is beautiful and the effects were exactly what I was looking for!I'm very happy with my haul & experience and I almost wish I bought less product, so I have a reason to visit sooner. 😂
Kelly B.
1659890016
I absolutely adore this location. All my interactions with the staff are always great. The lovely lady that is often up front is always so pleasant to chat with and she is efficient. Gabby almost always gets stuck helping me and she is knowledgeable, friendly, and very helpful. The ladies always compliment my outfits, they’re all so dang sweet. I’ll miss Troy too! Thanks always 🙂
Colonel R.
1659393536
This is overall my favorite place to go. Staff is awesome and knowledgeable. Quality of products is on point. Never had to wait more than 5minutes. No hate towards other dispensaries this is just my personal favorite.
Kelly K.
1658936374
I was a bit nervous this being my first time in a dispensary. Right from the greeting at the front desk I felt eased. Cooper helped me with my purchase. He was very kind and super knowledgeable. He walked me through all the products and was such a calming and reassuring person. I will definitely be back to this location.
Chelsea Mae F.
1658851187
Edit to say that Victoria is great! I’ve had her help me a few times and always have a good experience. Especially since I generally go in without knowing what I want. Thank you for being dope!
Maegan S.
1658010908
Had a great visit today! Gabrielle was super personable and so well informed on the products I had questions about. 10/10 will be coming back soon!
Jeramie R.
1657999890
The most friendly and upbeat staff I've ever had the pleasure of doing business with. Keep up the great work everyone. ❤️😁
Tabs S.
1657572392
I had an issue with my dart pod not working properly. I brought it in and Juan made it a stress free visit. I easily swapped out the cart for a new working one and was on my way! I appreciate the kind and helpful service I get here every time.
Dave P.
1657540556
Victoria is a very nice bud tender. She emits good energy. The whole staff that were there was cool too. I love this dispensary. The selections keep getting bigger and tastier. Well any M.U.V provides great products and selections to be honest.
Brittany T.
1657388592
Quickest dispensary I’ve been to. They’re always so friendly and helpful!
Spencer W
1657156049
Victoria IS AMAZING. she helped explained questions i had for her. she is so knowledgeable. thank you so much Victoria!!!!
Michael Corey B.
1655105985
Fast friendly service as well as a great variety of high quality cannabis. Keep up the great work muv and family.
jan T
1649029761
Meagan was so great helping me and getting my order ready and with items on sale. She was enthusiastic, happy, sweet And she listen to me talk about my problems and I finally had to say I've got to hang up I know I can talk to you forever but I know you have other people to help. But she was totally wonderful I would give more than five stars if I could
Rebecca F.
1648844807
I have had three experiences with MUV, two times at the dispensary and once with with delivery. Each time the people I have dealt with have been great.Today at the dispensary I met Troy, he was excellent from his friendly smile to helping me with questions about certain products. He was knowledgeable about the products, how to use them and took his time with me.This is the only dispensary I will use because of the professional way it is run in every aspect of the business. Thank you Troy!
Topshelf 0.
1648064410
Thanks Troy for your professionalism and prompt service. This was my first visit to your location and it won’t be the last because of Troy. By popular demand bring back the points program to help patients suffering from the rise in food and gas prices. Show us some LuV
Javier J.
1647809606
Best dispensary in town, for real. Excellent customer service, excellent selection and the staff is extremely friendly. Love it ❤️
Chris B.
1647709554
The facilty was Incredibly clean, the staff was very knowledgeable, easy to talk to. Troy was easy to talk to, there wasn't a question he couldn't answer, Professional and down to earth. It really made my 1st experience even better than expected. So glad I decided to stop in. You should to!
Eric C.
1647544412
I've been going here for a while now and every time I go it's been an enjoyable experience. Its like Chikfila...everyone is super polite and over the top nice. I'm happy, they're happy. Great experience.
cynthia P.
1647463163
A pleasant, clean experience all the way around-from the front door, the greeting staff, comfortable waiting area on into their shop.The staff is knowledgeable, pleasant & patient. Today I had the pleasure of Meagan’s assistance (⭐️⭐️⭐️⭐️⭐️) who answered all my questions! Go Meagan! You’re lucky to have her representing your business ⭐️
Davie C
1647450989
This was my first time patronizing a Florida dispensary, and it was a very good experience. The location is great (right across the street from a parking lot) and the receptionist was very friendly, helpful and efficient.I was brought to the back very quickly (just a few minutes after arriving) and Meagan assisted me. Meagan was great. She was very knowledgeable and friendly. Since it was my first time, I was asking a lot of questions and she very generously helped answer all of them without making me feel rushed.Thank you for making the experience easy and enjoyable. I’ll definitely be back.
Brian D.
1647215713
Definitely enjoyed my experience today with Troy. Great personality! Great bud tender and definitely a pleasure having him as my associate in the store and muv is very lucky to have such a very good employee working for them. Keep up the good customer service and the awesome products
Michael E.
1646157020
The only reason I'm giving this place a star is because of the people they have working there. Thanks cooper. Otherwise this dispensary isn't quality anymore. The products still remain on the higher side in price yet the quality doesn't match. They try to get you in with high THC percentages but keep hidden all of the other pertinent information like terpine percentage and other COA information. If you are thinking about coming here or choosing anywhere else choose anywhere else because your money isn't worth being spent here. With the lack of point sytem, lack of meaningful discount programs or deals this place is the epitome of what the marijuana program in Florida is....lacking quality, insanely high prices, and a lack of care for patients in the long run.
Greg H.
1644631059
They have good shatter and their flower is good also Park and kind of sucks
Juneau Who (.
1644494766
I love Muv's products but for anyone working 9-5 weekdays, good luck parking at this location. There's no cheap parking anywhere close and during events (this is Orlando, so very often) it gets even worse.
Blake E.
1644271134
Worst live rosin in Orlando. They don’t close the jars correctly and both of my grams were dried out completely. Called on the phone and went in store( drove 40 mins) and neither of them could help me said it was a preference lol my rosin is gray and butterized and dry
Lisa K.
1644032755
The flower here is really good all the people are really nice down at the Garland muv. They're very helpful especially. The Garland store.
Daniel R.
1641594055
Located in the heart of downtown Orlando, very clean and safe atmosphere. Personnel is very professional and welcoming. Will definitely visit again!
Mellissa B.
1640907028
Absolutely loved the staff.. very helpful and understanding to what I needed.. will definitely be back
olivia
1640647701
cooper, gabby and jeff are awesome!!! parking really isn’t ever an issue for me because i go on the weekdays/days when there aren’t events at the amway center across the street. muv always has a solid selection of product and great sales
Sarah H.
1638743663
MÜV gets 5 stars but the parking gets zero stars because it's non-existent unless paying for a spot. Once I got inside and checked in my wait was only a few minutes even though it's busy. Gabby was very knowledgeable and helpful. I ordered online and they had everything ready when I arrived.
Marion H.
1634418131
I have been to the Longwood MUV 4 times. The first time was good, the last 3 times were not. Always check if the product you ordered is what is in the bag. They like to bate you with a high thc % and switch you to a lower % version. Not my problem anymore, I'll never be back!
O'Brien M.
1634365932
Knowledgeable staff, kind and welcoming. They always have a good deal and understand that this service is a real medical remedy for their patients
Laura W.
1632081849
the staff here is absolutely great! they’re welcoming and knowledgeable. the only downside is parking 😞 I wish they had a designated area for MÜV customers nearby. Hopefully it’s taken into consideration soon.
jiggers d
1631898534
I have only purchased through delivery, and it has been amazing!!!.... product and service is top notch, from my experience...the delivery people are always friendly and efficient, just wish they had more flower options.
Joy S
1630012060
Very clean and easy to get to, considering it's downtown. Staff is nice and professional. Inventory was good. Cooper helped me with my order and answered all my questions. Discounts are good too!
Nick B.
1629994811
The staff was very friendly & knowledgeable. I felt comfortable & welcome the whole time I was there. Will return soon.
Peter C.
1629030681
Their products and prices are good, the store is nice, and everyone I have dealt with has been great. Except for one of the managers Patrick, who had a member of his staff call me to ask me for more money and make the transaction more lucrative for the store. I used a physician referral discount, a store credit from a return, and CanPay. This manager thought his staff should have applied my store credit, then the discount (increasing my cost by about $30), then have me pay the difference which is not how retail works. I can't believe the audacity to call a patient on a Saturday night because you can't comprehend basic customer service and mathematics. I worked in retail for 10 years and how he became a manager is beyond me. Even after I tried to explain it to him multiple times, he still maintained his position until I had to finally hang up out of anger and frustration.
O'Brien J.
1628113173
Jenna met my husband and I at the door. She helped me immensely and was so knowledgeable to her inventory, there was nothing she didn't know. I came in for one thing and left with 6. I left with less money but feeling a heck of a lot more secure. Jenna is an asset to her company. The last thing I need in my current state is stress over buying needed medication. Thank you for making it easy.
J.D. M.
1623898848
Love this place, conveniently located, great hours, offers online ordering & pick up and even delivery (which I haven't tried yet) but good to know we have that option. Very welcoming, clean and the staff it's not only knowledgeable but helpful, professional and extremely nice. I definitely recommend. 👍
Jessica O.
1622662624
I had a wonderful experience at the downtown MUV! I was concerned that parking would be an issue, but they are right next to a lot. My budtender, JP, was extremely helpful, friendly, and knowledgeable. He made suggestions on things for me to try and even tried to save me a little money. The front desk guy was terrific and super friendly. Comfortable is the best word to describe this place because it felt like I was amongst friends! I will definitely be going back soon!
Kristie M.
1621532079
Great staff. Friendly, educated, make you feel like family, ask how different products are working for you, make recommendations.......definitely have the best flower! Look for discounts or promos to help you out. Super kind and professional.
stephanie P.
1621294471
Every time I visit this location Meagan and Kristen go out of their way to help me. They are so kind and knowledgeable of products. I don’t feel like a customer, they make me feel like a friend. Thank you! Please tip them well. So deserving!
Dressed to J.
1620668326
TERRIBLE!!! Bad product. Bad customer service (in store).DARLENE!!! Darlene is an Angel. I spoke with her over the phone getting assistance for my order. Amazing at her job. Helped me above and beyond. Made the process seamless and even helped me purchase something additional! Great professionalism. Just a perfect experience.UPDATE! After my great chat with Darlene, i received the items. One of the items was sticky is disgusting. I contacted chat and they agreed it looked unusual and i had to drive there to exchange. Due to my ptsd, i don’t drive which is WHY I chose delivery in the first place.Anyway, I find a ride to the store and the clerk tries to tell me it’s fine and normal. Clearly the staff does not communicate with each other because I was informed that the store was fully aware of the situation. They had no idea.I brought my mother with me told her not to bother looking.Two customers have been lost due to lack of communication, lack of compassion and lack overall general knowledge.
Blake E.
1620665648
Best med shop in Orlando great products, flavors. Customer service in store and on the phone is amazing. The staff is very knowledgeable, they can help you find the specific strain to meet any need or ache you have. I spoke on the phone with Hunter and Darlene( two separate occasions) it was the best customer service experience I’ve had in my entire life. I will 100% make this my go to shop. They have everything your shop has but more trust me this is the place to go!!!
Dressed to J.
1620406724
DARLENE!!! Darlene is an Angel. I spoke with her over the phone getting assistance for my order. Amazing at her job. Helped me above and beyond. Made the process seamless and even helped me purchase something additional! Great professionalism. Just a perfect experience.
Brett D.
1619909210
Friendly, efficient techs with excellent product knowledge. Always a great selection available. Would love for you to open a location on the west side of town! 😉
Ricardo G.
1618849812
I went for the first time earlier this week. I’ll likely never go again. The man at the front desk was incredibly uninviting. He was also very rude to his staff in front of costumers. While I was there, he showed that he was angry and yelled that a man was at risk of getting written up for taking his lunch without alerting others. Why should I know that? Why are you speaking about this stuff in front of patients? Unprofessional much? He later, in a fit of frustration, told his staff (in front of customers) “I CANT DO EVERYTHING, GUYS!” It was very uncomfortable and I’d argue that someone in a position of power should be a better role model.
Predatormv
1617564007
Great products and staff. Clean well organized store. I don't love the downtown location but it's not enough to hurt their ratings.
Clare R.
1617486413
Patient care team member Sam was very helpful. made sure all of my needs were met and that I got the right products for my for my pain. I would highly recommend to personally ask for her!
Monique W.
1614469372
Very friendly staff. Fast process no wait time. Cash only atm on site. I would give 5 stars but the parking is the biggest issue. So I opted to be dropped off and then picked back up. Kind of a 2 person deal and a hassle. I would frequent the store more often if parking was available. For now I will stop in when I have a driver to drop me off and pick me up. Please consider a better location than downtown.
Dr. JAMIE S.
1613486207
The BEST customer service in Orlando area. Have awesome live Rosin and carts! Thanks MUV 😀
Andrew S.
1611716970
All around the friendliest dispensary employees I've come across in Florida. Very quick too, always can get in and out in about 10 minutes. Most enjoyable place to shop.
Leonela
1611684194
Wow! Thank you MUV for a great delivery experience!And a wonderful special Thank you to Chaz over @Patient Care Team! You recommended some GREAT products, very professional, patient and so nice!
Justin V.
1611278506
Awesome staff and excellent service, High quality products across the board. I keep hearing about the wax and rosin quality but sadly this location never really has in stock or always usually sells out fast. I love using concentrates and wish you guys had more in stock. Looking forward to trying some in the future.
Audi B.
1607884818
Jena was helpful and informative, and very patient and thorough when answering my questions. She gave me great recommendations for sleep, nausea, and anxiety. Jena provided me with pamphlets and sheets for me to do additional researcg at home, and had me checked out on no time flat. Despite being a new customer, I was in and out in 30 minutes. Both Jena and the greeter made me aware of several discounts to make my medication more cost effective. Thank you, MUV!
Michael B.
1607817086
Excellent service from the gentlemen thats helped me twice now. Helped a newbie like myself with all my questions. Would recommend!
John M.
1606956511
Friendly people, fast service, I love that it’s in downtown. But hate that’s in downtown because of parking. Quality of products are up to par and should be seen and recognized as a major competitor.
Charles E.
1606610695
I love this dispensary. I drive 35 minutes farther than the closer MÜV because the level of service is SOOOOO much higher here.
claudia P.
1606433602
All I have to do is tell them what I need help with. Your specialist for your visit is always very well informed on all of their products. Highly recommend MUV...👍
Brunilda C.
1606420523
Yes this is been my place to go to since I started and I loved it because they have points but now they're taking them away which is very sad but they do have a lot of discounts and I love the people there all great they really are.
Alison B.
1606174608
Really hate to leave a negative review, but the two times I have been in there have been extremely uncomfortable. Staff did not seem knowledgeable or communicative. The atmosphere was tense and awkward. Both my partner and I agree that neither one of us has ever felt so unwelcome in a dispensary. When we said that out loud in the car after our second try coming here, I realized a comment like that warrants a review. It’s a shame because I do enjoy the products, sadly the experience matters to me as well. All the positive reviews really baffle me, wish I could say I had the same experience.
Tee B
1603409308
I’ve only been to this location a few times as a walk in, but I am a huge fan of their all in one vape pens! Taste is like dabs 👍🏽 never been longer than a 10 min wait to be seen, clean place, and friendly staff. It’s always worth the drive! (Please open a Kissimmee location 🤣)
Colonel R.
1602554021
This is overall my favorite place to go. Staff is awesome and knowledgeable. Quality of products is on point. Never had to wait more than 5minutes. No hate towards other dispensaries this is just my personal favorite.
Jodie K.
1602007337
U can call ahead to place ur order & it will be waiting for u to pick up. I have never had to wait. The staff is great & very helpful.
Jennifer M.
1601322425
JP and Jenna are amazing! Their product knowledge and their customer service is absolutely stellar! I highly recommend this location and it’s staff 🙂
JC c
1599603991
Its a great dispensary with good deals specially for first time customers. There is no parking in front but there is a parking garage right behind it for only $1 for 30 minutes which was enough for me... I would recommend
Consuelo R.
1599580823
Great
Ernest R.
1599508923
No parking for this location. Time consuming looking for a park and than still wait. I prefer other convenience Locations.
JoJo B.
1599367239
Small but nice space. No parking...downtown. The staff were very friendly and professional. Products are good. Prices are a little higher but good discounts lately.
Irma P.
1599311444
The only problem was having to pay for parking. Employee had great customer service. Thanks
Andrea B.
1597688476
Top notch products , Top notch quality .. top notch customer service. Through and through extremely helpful a d most important polite and welcoming . Thanks Müv.
mz cocoa b
1597628351
Always have what I need and fast and convenient ❤
Lavern W.
1596711891
Order online the customer service has been helpful.The delivery service is great.
Supa W.
1596659714
Don’t Waste your Time Place Is No Good Medicine Is Weak.Budtenders are Rude with little knowledge.Customer Service Not Much Better.
don W.
1596060303
Very knowledgeable..calm place for us vets with PTSD
John C.
1595080397
Great helpful staff strives to make your wait short and excellent products.Easy access parking is great also a good drop off someone and go around the block too pick them right back up.I like the feed back from the staff friendly knowledgeable up to date on line inventory.You won't be disappointed at Muv Orlando.
Mateo Fitzgeraldsonman J.
1591725667
This was not an experience in store, however this was an experience with an awesome representative I had the pleasure of dealing with on the phone. Stephany Galarza, a “Patient Care Team Representative” helped me significantly with something important to me and was extremely professional, polite, and overall just exceptional. She had my “problem” resolved in no time. I had to leave a review just because she was so awesome! MUV, you have a great team. I’ve experienced this at all the physical stores I’ve been to as well. Thanks again Stephany,Matt S.
1NFERNO .
1590471860
Very simple Process,Good, Affordable Definitely Coming back 🤪😜
Dominique B.
1584565745
Love the atmosphere the friendly people the knowledge of everything that's in it by the people and I also would like to thank everyone for helping me when and every time I come in their number one
Stephanie P.
1584225912
They are so kind and never takes more than 10 minutes. Very informative with products. Thank you.
Matt B.
1582119833
The people there are friendly and helpful and the shop is really nice. Like an apple store or something. Their flower selection is pretty great. The one that sticks out is Guru. The smell and overall bag appeal is something. The smell is like that of a citrus fruit or bag of citrus candy. It's really incredibly funky stuff.
Bryan R.
1578950161
Everyone at this location is so heapfull, knowledgeable and very nice! They make the experience stress free and much more enjoyable the other places I have been. Good selection of flower, which is my preference of medicating. Great location for being downtown. Would recommend and will be back!
bryman 8.
1578779613
These guys are awesome. Took me awhile to visit muv but I'm glad I did. The disposable carts have the best taste of any others I've tried. I'll be back for sure 👍🔥👍
Mike M.
1578512763
Jordan at MUV call center was so helpful for me making my first time order for the Orlando store. He was funny, he was informative, patient, and very cooperative with me. It was a pleasure dealing with him and he never made me feel like I was asking a dumb question. Top quality service. Thank you Jordan
101 S Garland Ave
Orlando, FL 32801
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CLOSED
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Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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MUV Cannabis Discounts
Everyday Deals and Discounts
- 1st Time Customer: 30% Off
- 2nd Visit: 40% Off $150+
- 3rd Visit: 50% Off $200+
- Card Renewal: Repeat The First, Second, and Third Time Discounts.
- Veterans Discount: 22% Off (Not Stackable)
- Seniors Discount 55 & up: 10% Off (Not Stackable)
- SSDI Discount: 10% Off (Not Stackable)
- Birthday Discount: $25 Off One $50 Purchase
- Industry Discount: 20% Off (Not Stackable)
- Pediatrics Discount (Under 18): 25% Off (Not Stackable)
- Student Discount: 10% Off (Not Stackable)
- Refer A Friend: $25 Credit & 10% Off For Them
- Travel Discount (100 Miles Or More): 10% Off (Not Stackable)
- Strainprint: 10% Off Discount
- Visit MUV Homepage
ABOUT THIS DISPENSARY
MUV, located at 101 S Garland Ave in Orlando, is open to help medical marijuana card holders find the right THC or CBD products.
Medical: Yes
Recreational: No
Delivery: Yes
Delivery Fee: Free For Orders Over $150 Within 20 Miles Of the Store, $20 Fee For Orders Below.
License Number: MMTC-2017-0010
This dispensary, officially referred to by the state as a medical marijuana treatment centers, or MMTC for short is licensed by the Office of Medical Marijuana Use (OMMU).
MUV is vertically integrated, as are all of the Florida cannabis brands. Being vertically integrated means they oversee the entire process from seed to sale. MUV dispensary products are grown from their own cannabis plants from seed or cuttings, harvested, and processed into a variety of products. Then packages and distributed within their own network.
Product types, different strains and availability can vary from store menu to store menu, depending on demand. If MUV in Orlando does not have what you are looking for, your Florida MedCard is universally accepted at any dispensary in the state.
Purchasing Marijuana Products at MUV
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders may make recommendations that are based on your doctor’s recommendation.
If it’s your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
What Marijuana Products are Available at MUV
The best way to see the different product options before visiting the dispensary is to check out their online menu. If enabled, MUV in Orlando online menu may be available on FL Dispensaries to reserve your order.
If you have an active medical card, you can pick from a wide array of cannabis products. Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Please enjoy medical marijuana products from this dispensary responsibly!
Contact the dispensary if you encounter product-related issues or problems. MUV has a policy & procedure for this.
To stay up to date, sign up to our newsletter below to receive updates as well as discounts & specials.
What People Are Saying
Based on 704 reviews
Jon F.
1725993156
Manny was incredibly helpful. Answered all of my questions, and assisted me effective, and efficiently. Great atmosphere and very welcoming.
Jessica H.
1725886187
Juan was super friendly, knowledgeable and helpful! I love this Muv location and the entire staff, they make you feel welcome and are always willing to help with any questions.
R L
1723843058
Top of the line service and deals👍✨️Justin was a great help and host. Easy to talk to and he was ready to help.The whole staff was Awesome nothing but good vibes since the time I Entered and was greeted with a big smile👍🙏✨️💯 Thanks 👍
Tiffany S.
1722714350
Manny was super helpful and attentive! Very friendly and let me know about deals that led me to purchase more than I planned 😂 that’s always a good sign 👌🏽
Jorge M.
1721951769
Ari is absolutely amazing person she treats me with such care and see you so knowledgeable and has made my experience really great and she's really helping with my pain relief all I can say is she's wonderful
Mathew
1719001043
This is the worst dispensary company. Every year I renew my card with the state and get a brand new discount card, always a different and new card based on the year, and every year MÜV declines to honor the card. They say they have new promos so that doesn’t apply. Today I was told they only do it for new patients not renewals. The card says for renewals. Then I called support and they said I was given an old card. When I said the image matches the sign in the store I was told good question I don’t have an answer. This was a manager at MÜV. Then, I was declined distillate because they said they can only dispense under inhilation however every other dispensary will log it under subliginual or another relevant category, MÜV said it’s a state regulation they can’t do it. When I asked why the other dispensaries have flexibility if it’s a state regulation and I was told good question I don’t have an answer. Again this was a manager. I was advised to contact my local politician. Wow. Piss poor service, lies in advertising, doesn’t honor promotion, and lies about what they can dispense for patients. This is the third time I was declined my medicine at MÜV. I just got the same distillate from Trulieve… they always dispense my medicine there. I was also able to get more medicine at a more affordable price. Please make note of this complaint with the state.
Charlotte Mims G.
1718488875
People and energy are amazing. Always polite, attentive, patient and knowledgeable. Never any pressure to buy, and always helping us save money with all the deals and discounts available. Honestly, best Medical Marijuana experience I have found anywhere. I don't waste my time or money anywhere else. Quality people and quality product. Love this place.
Melissa W.
1716048276
When I first walked in the receptionist was awesome . When he walked out to greet me he seemed a little shy at first but when we got to talking it was great he knew a lot about when I was looking for and great advice on the things that I had questions about great job keep up the good work
Kelly R.
1713209621
Juan helped me analyze my needs and fit the varied selection of product to cover every circumstance that I utilize cannabis for. His professional knowledge was a huge help to me today! 5/5 would enjoy Juan’s help again!! Thank you!!!!
Da G.
1713195160
Olivia is the absolute best! She makes the experience 6 stars out of 5. This whole store has amazing workers who are also great people! Favorite place to come to in the industry!
Dennise A.
1712677283
I went last Friday in the afternoon and the experience was amazing 🤩. Thank you to all the associates for your time for understanding my needs and for being so nice and helpful.
Pamela R
1710789555
Maybe the dispensaries themselves are fine if you go into the store. But whatever you do, do not order delivery. This is the second time that I’ve had a bad experience with delivery, and this time I didn’t even get the delivery. I chatted with people three days in a row, and even talked to a person who said they were gonna get to the bottom of it. I never got a return phone call back. Apparently everything is in the hands of the delivery team, and even the people I chatted with couldn’t get them to respond. I’m deleting their app, I also told my doctor how horrible they were, and I’ll never use them again.Edited on March 18, 2024: I got one phone call, which I returned, and heard nothing else. It was a pretty response, though. Lol
Jeremy H.
1709668394
First time in today. Good selection and pricing! Jenalee was very kind and helpful. FYI, they will validate your parking if you pay to park downtown. I'll be back!
Patti L.
1708355841
Janey was amazing! I was looking for a couple of different areas (recovery, sleep, etc) she was very knowledgeable about every area and her recommendations have been stellar. Looking forward to going back.
Brandonandsunny T.
1705605761
So after today I will be only shopping at MUV . Customer service was terrific. I am very knowledgeable about cannabis and it was a great visit being able to speak with informative individuals about cannabis. Logan I must say was fantastic and if he work in my line of work I would’ve hired him on the spot . Great people and awesome products.thanks guys
Steven E.
1704042863
This is my go to place for something I’m not saying for fear you will buy it out. Have to say the quality of their product is the best I have found and is only exceeded by the quality of their staff as Amanda exhibited today when I got my party favors this NYE 2024.
Danielle G.
1703101763
I had left a negative review based on poor customer service previously. I just want to follow up and say the customer service I received to rectify the situation was fantastic. Also, The bud tenders here are the absolute best. So helpful and kind always. Shout out to Logan and Ivy for exceptional service .
Hannah P.
1699218512
I LOVE THIS DISPENSARY! Everytime I come in they all remember me and are so kind. The staff is extremely helpful and always have smiles on their faces. I know everytime I come to this particular MUV I am getting quality product and the BEST service!!! Thank you for a great experience every single time!
Cindy M.
1697466846
Loved Logan. Loved my MUV experience AFTER I called customer service because I couldn’t find the location. Also a shout out to the gentleman who took my call and was patient with me as we walked to the store together.
Claritza L.
1695245574
My first time there & the experience was wonderful. The building was a little confusing to figure out, so I called the MUV number & the lady that helped me was super helpful, but she wasn’t at this location. Unfortunately I didn’t get her name. But once I got inside Gaby & Aaron were super helpful & taught me some new things! Both super sweet, very engaging & welcoming. Loved the whole experience.
Ben C.
1695069471
Gabrielle and Logan were so welcoming and helpful ! They got my order pickup smoothly and helped me even modify it really quick, stocked up ! Mad love to Mike Montoya on the patient care line for being professional and helpful! Will definitely be returning !
Gutierrez S.
1693678027
Such a great location, with awesome staff.Their demeanor is professional and highly friendly, they always asks you logical questions that help you understand your needs, and they truly show genuinely they are interested in how I am doing. If I owned a business, I would try my hardest to copy their services skills.Thank you for being kind.
landon G.
1691693614
Not going back not sure if this was just super old and changed color but i can put money on it that what I chose and purchased from there menu WAS NOT what they gave me. They dont let you look at anything before you buy as well, just from pictures and as you see above difference is black and white. I wouldnt be upset if it wasnt priced at over 13 a gram
Rudy C.
1690481083
They had the product but it wasn't available at my regular shop on Vineland. Lesson learned: check various MUV sites as we don't all carry the same product.Melissa get 12 out of10 stars; she was helpful, friendly and gave me great advice.
Dave M.
1687988165
I am handicapable, I'm in a chair, and it can be difficult to get in and out of the dispensary. Parking is also a huge negative. It's $10 to park on the weekends, I would not go Sat or Sun. Other than that my experiences have always been great. The place is clean, staff friendly and knowledgeable. Product is on the expensive side, especially concentrates. The quality of product is good!! Unless you have 50% off, it will hit your wallet. Be prepared to spend.
Branden H.
1684512731
Sara was amazing! Kind, knowledgeable, and passionate.I'm regular to Muv, and the staff is always the best in the business! We share advice and the passion for the industry.
Ian T.
1681566496
Muv is one of the best dispensaries around. They have the best prices for the best quality ANYTHING. Everything they have is heavy hitting and worth every cent. Their rewards program is awesome, and they send you little deals all the time. It's definitely one of the best. Plus, their staff here is fantastic, knowledgeable, and friendly to boot ! I dig it. And so as hound you. You're welcome
Amy Q.
1680313649
Aaron. This guy…. Great recommendations with a smile and intelligent conversation? What more could one ask for? I’m going to say nothing because the service is extraordinary. Thank you for being a lovely part of my afternoon!! 😊
Andrew A.
1680017976
Fast and friendly service! I can't remember waiting no more than 5-10 minutes even when it's packed, and most of the time I'm seen right away. They also constantly have great deals to offer so I'm constantly getting great bang for my buck.
Nathan G.
1679774072
Great service. Good prices for good product. And the beautiful young woman informed me about all of their discounts. Helpful & friendly team members. Everyone seemed happy.
Andy H.
1679157189
Aaron helped me with my order at MUV on Garland St in Orlando and he was awesome!! Great service! Thank you!
Michelle A.
1679078107
Everyone that works at MüV has a wonderful spirit about them, it is a great place to come to especially if you want relieve from the busy downtown scene. Thank you Sara for your assistance with my order you did great 😊 especially letting me know about a great discount I didn’t know was available to me ☺️☺️ and all thank you all to the wonder team members at MüV 💜
Samantha E.
1677595377
The employees here are the best. Coming from someone in the industry, yall have such great products and good vibes!! Wish ya'll were in Clermont!!
Geysha P.
1674666202
First time trying this dispensary, excellent customer service. Benjamin was very attentive and helpful. Best way to star my birthday ✨
Justice C.
1672877098
Friendly staff ! I was helped by Olivia and she was genuinely awesome! She had great energy and took her time to explain the product and answer any questions that I had. Looking forward to returning!😊
John K.
1671727671
MUV always has the best product and customer-service but Logan surpassed the already high bar set by his associates.Logan was extremely patient, helpful, and knowledgeable and made my visit to MUV even more pleasant than usual.
Joshua W.
1669850549
I was on the hunt for Sour Jack todayand went to the wrong location looking for it. I still made a purchase and got a different but I wasn’t satisfied truly. I stopped by the Garland Müv location and Jordan was able to take care of me and I have found the Sour Jack thanks Jordan and the rest of the team there !
Christopher P.
1667765282
I have never seen Olivia here before but I had the joy of her help me today when I came in! As always, what keeps me coming in is the amazing team! Olivia was so friendly and hilarious and I could not have asked for a better experience!
Ben S.
1666385849
Great visit and even better dispensary! Budtender Ben was really knowledgeable and friendly throughout the entire process. Receptionist who I believe was named Logan was also super welcoming upon arrival and made me feel at home! Can’t wait to head back!
Patty M.
1666305853
Benjamin couldn't been better! he took great care of me and I had great deals & discounts. with breast cancer awareness month and the buy 2 get 1. I couldn't be happier with my MUV experiences!!
Joshua V.
1660319183
I went in for the first time about 20 minutes before closing yesterday with a very rough idea of what I was looking for.Everyone was friendly, helpful, and knowledgeable about the products & helped me get a little bit of everything I was looking for. Cartridges, flower, & concentrates varying between hybrids + indicas.I'm sorry for not getting names, but special shout out to the guy who suggested I try Myst & brought me the last 1/8th. The flower is beautiful and the effects were exactly what I was looking for!I'm very happy with my haul & experience and I almost wish I bought less product, so I have a reason to visit sooner. 😂
Kelly B.
1659890016
I absolutely adore this location. All my interactions with the staff are always great. The lovely lady that is often up front is always so pleasant to chat with and she is efficient. Gabby almost always gets stuck helping me and she is knowledgeable, friendly, and very helpful. The ladies always compliment my outfits, they’re all so dang sweet. I’ll miss Troy too! Thanks always 🙂
Colonel R.
1659393536
This is overall my favorite place to go. Staff is awesome and knowledgeable. Quality of products is on point. Never had to wait more than 5minutes. No hate towards other dispensaries this is just my personal favorite.
Kelly K.
1658936374
I was a bit nervous this being my first time in a dispensary. Right from the greeting at the front desk I felt eased. Cooper helped me with my purchase. He was very kind and super knowledgeable. He walked me through all the products and was such a calming and reassuring person. I will definitely be back to this location.
Chelsea Mae F.
1658851187
Edit to say that Victoria is great! I’ve had her help me a few times and always have a good experience. Especially since I generally go in without knowing what I want. Thank you for being dope!
Maegan S.
1658010908
Had a great visit today! Gabrielle was super personable and so well informed on the products I had questions about. 10/10 will be coming back soon!
Jeramie R.
1657999890
The most friendly and upbeat staff I've ever had the pleasure of doing business with. Keep up the great work everyone. ❤️😁
Tabs S.
1657572392
I had an issue with my dart pod not working properly. I brought it in and Juan made it a stress free visit. I easily swapped out the cart for a new working one and was on my way! I appreciate the kind and helpful service I get here every time.
Dave P.
1657540556
Victoria is a very nice bud tender. She emits good energy. The whole staff that were there was cool too. I love this dispensary. The selections keep getting bigger and tastier. Well any M.U.V provides great products and selections to be honest.
Brittany T.
1657388592
Quickest dispensary I’ve been to. They’re always so friendly and helpful!
Spencer W
1657156049
Victoria IS AMAZING. she helped explained questions i had for her. she is so knowledgeable. thank you so much Victoria!!!!
Michael Corey B.
1655105985
Fast friendly service as well as a great variety of high quality cannabis. Keep up the great work muv and family.
jan T
1649029761
Meagan was so great helping me and getting my order ready and with items on sale. She was enthusiastic, happy, sweet And she listen to me talk about my problems and I finally had to say I've got to hang up I know I can talk to you forever but I know you have other people to help. But she was totally wonderful I would give more than five stars if I could
Rebecca F.
1648844807
I have had three experiences with MUV, two times at the dispensary and once with with delivery. Each time the people I have dealt with have been great.Today at the dispensary I met Troy, he was excellent from his friendly smile to helping me with questions about certain products. He was knowledgeable about the products, how to use them and took his time with me.This is the only dispensary I will use because of the professional way it is run in every aspect of the business. Thank you Troy!
Topshelf 0.
1648064410
Thanks Troy for your professionalism and prompt service. This was my first visit to your location and it won’t be the last because of Troy. By popular demand bring back the points program to help patients suffering from the rise in food and gas prices. Show us some LuV
Javier J.
1647809606
Best dispensary in town, for real. Excellent customer service, excellent selection and the staff is extremely friendly. Love it ❤️
Chris B.
1647709554
The facilty was Incredibly clean, the staff was very knowledgeable, easy to talk to. Troy was easy to talk to, there wasn't a question he couldn't answer, Professional and down to earth. It really made my 1st experience even better than expected. So glad I decided to stop in. You should to!
Eric C.
1647544412
I've been going here for a while now and every time I go it's been an enjoyable experience. Its like Chikfila...everyone is super polite and over the top nice. I'm happy, they're happy. Great experience.
cynthia P.
1647463163
A pleasant, clean experience all the way around-from the front door, the greeting staff, comfortable waiting area on into their shop.The staff is knowledgeable, pleasant & patient. Today I had the pleasure of Meagan’s assistance (⭐️⭐️⭐️⭐️⭐️) who answered all my questions! Go Meagan! You’re lucky to have her representing your business ⭐️
Davie C
1647450989
This was my first time patronizing a Florida dispensary, and it was a very good experience. The location is great (right across the street from a parking lot) and the receptionist was very friendly, helpful and efficient.I was brought to the back very quickly (just a few minutes after arriving) and Meagan assisted me. Meagan was great. She was very knowledgeable and friendly. Since it was my first time, I was asking a lot of questions and she very generously helped answer all of them without making me feel rushed.Thank you for making the experience easy and enjoyable. I’ll definitely be back.
Brian D.
1647215713
Definitely enjoyed my experience today with Troy. Great personality! Great bud tender and definitely a pleasure having him as my associate in the store and muv is very lucky to have such a very good employee working for them. Keep up the good customer service and the awesome products
Michael E.
1646157020
The only reason I'm giving this place a star is because of the people they have working there. Thanks cooper. Otherwise this dispensary isn't quality anymore. The products still remain on the higher side in price yet the quality doesn't match. They try to get you in with high THC percentages but keep hidden all of the other pertinent information like terpine percentage and other COA information. If you are thinking about coming here or choosing anywhere else choose anywhere else because your money isn't worth being spent here. With the lack of point sytem, lack of meaningful discount programs or deals this place is the epitome of what the marijuana program in Florida is....lacking quality, insanely high prices, and a lack of care for patients in the long run.
Greg H.
1644631059
They have good shatter and their flower is good also Park and kind of sucks
Juneau Who (.
1644494766
I love Muv's products but for anyone working 9-5 weekdays, good luck parking at this location. There's no cheap parking anywhere close and during events (this is Orlando, so very often) it gets even worse.
Blake E.
1644271134
Worst live rosin in Orlando. They don’t close the jars correctly and both of my grams were dried out completely. Called on the phone and went in store( drove 40 mins) and neither of them could help me said it was a preference lol my rosin is gray and butterized and dry
Lisa K.
1644032755
The flower here is really good all the people are really nice down at the Garland muv. They're very helpful especially. The Garland store.
Daniel R.
1641594055
Located in the heart of downtown Orlando, very clean and safe atmosphere. Personnel is very professional and welcoming. Will definitely visit again!
Mellissa B.
1640907028
Absolutely loved the staff.. very helpful and understanding to what I needed.. will definitely be back
olivia
1640647701
cooper, gabby and jeff are awesome!!! parking really isn’t ever an issue for me because i go on the weekdays/days when there aren’t events at the amway center across the street. muv always has a solid selection of product and great sales
Sarah H.
1638743663
MÜV gets 5 stars but the parking gets zero stars because it's non-existent unless paying for a spot. Once I got inside and checked in my wait was only a few minutes even though it's busy. Gabby was very knowledgeable and helpful. I ordered online and they had everything ready when I arrived.
Marion H.
1634418131
I have been to the Longwood MUV 4 times. The first time was good, the last 3 times were not. Always check if the product you ordered is what is in the bag. They like to bate you with a high thc % and switch you to a lower % version. Not my problem anymore, I'll never be back!
O'Brien M.
1634365932
Knowledgeable staff, kind and welcoming. They always have a good deal and understand that this service is a real medical remedy for their patients
Laura W.
1632081849
the staff here is absolutely great! they’re welcoming and knowledgeable. the only downside is parking 😞 I wish they had a designated area for MÜV customers nearby. Hopefully it’s taken into consideration soon.
jiggers d
1631898534
I have only purchased through delivery, and it has been amazing!!!.... product and service is top notch, from my experience...the delivery people are always friendly and efficient, just wish they had more flower options.
Joy S
1630012060
Very clean and easy to get to, considering it's downtown. Staff is nice and professional. Inventory was good. Cooper helped me with my order and answered all my questions. Discounts are good too!
Nick B.
1629994811
The staff was very friendly & knowledgeable. I felt comfortable & welcome the whole time I was there. Will return soon.
Peter C.
1629030681
Their products and prices are good, the store is nice, and everyone I have dealt with has been great. Except for one of the managers Patrick, who had a member of his staff call me to ask me for more money and make the transaction more lucrative for the store. I used a physician referral discount, a store credit from a return, and CanPay. This manager thought his staff should have applied my store credit, then the discount (increasing my cost by about $30), then have me pay the difference which is not how retail works. I can't believe the audacity to call a patient on a Saturday night because you can't comprehend basic customer service and mathematics. I worked in retail for 10 years and how he became a manager is beyond me. Even after I tried to explain it to him multiple times, he still maintained his position until I had to finally hang up out of anger and frustration.
O'Brien J.
1628113173
Jenna met my husband and I at the door. She helped me immensely and was so knowledgeable to her inventory, there was nothing she didn't know. I came in for one thing and left with 6. I left with less money but feeling a heck of a lot more secure. Jenna is an asset to her company. The last thing I need in my current state is stress over buying needed medication. Thank you for making it easy.
J.D. M.
1623898848
Love this place, conveniently located, great hours, offers online ordering & pick up and even delivery (which I haven't tried yet) but good to know we have that option. Very welcoming, clean and the staff it's not only knowledgeable but helpful, professional and extremely nice. I definitely recommend. 👍
Jessica O.
1622662624
I had a wonderful experience at the downtown MUV! I was concerned that parking would be an issue, but they are right next to a lot. My budtender, JP, was extremely helpful, friendly, and knowledgeable. He made suggestions on things for me to try and even tried to save me a little money. The front desk guy was terrific and super friendly. Comfortable is the best word to describe this place because it felt like I was amongst friends! I will definitely be going back soon!
Kristie M.
1621532079
Great staff. Friendly, educated, make you feel like family, ask how different products are working for you, make recommendations.......definitely have the best flower! Look for discounts or promos to help you out. Super kind and professional.
stephanie P.
1621294471
Every time I visit this location Meagan and Kristen go out of their way to help me. They are so kind and knowledgeable of products. I don’t feel like a customer, they make me feel like a friend. Thank you! Please tip them well. So deserving!
Dressed to J.
1620668326
TERRIBLE!!! Bad product. Bad customer service (in store).DARLENE!!! Darlene is an Angel. I spoke with her over the phone getting assistance for my order. Amazing at her job. Helped me above and beyond. Made the process seamless and even helped me purchase something additional! Great professionalism. Just a perfect experience.UPDATE! After my great chat with Darlene, i received the items. One of the items was sticky is disgusting. I contacted chat and they agreed it looked unusual and i had to drive there to exchange. Due to my ptsd, i don’t drive which is WHY I chose delivery in the first place.Anyway, I find a ride to the store and the clerk tries to tell me it’s fine and normal. Clearly the staff does not communicate with each other because I was informed that the store was fully aware of the situation. They had no idea.I brought my mother with me told her not to bother looking.Two customers have been lost due to lack of communication, lack of compassion and lack overall general knowledge.
Blake E.
1620665648
Best med shop in Orlando great products, flavors. Customer service in store and on the phone is amazing. The staff is very knowledgeable, they can help you find the specific strain to meet any need or ache you have. I spoke on the phone with Hunter and Darlene( two separate occasions) it was the best customer service experience I’ve had in my entire life. I will 100% make this my go to shop. They have everything your shop has but more trust me this is the place to go!!!
Dressed to J.
1620406724
DARLENE!!! Darlene is an Angel. I spoke with her over the phone getting assistance for my order. Amazing at her job. Helped me above and beyond. Made the process seamless and even helped me purchase something additional! Great professionalism. Just a perfect experience.
Brett D.
1619909210
Friendly, efficient techs with excellent product knowledge. Always a great selection available. Would love for you to open a location on the west side of town! 😉
Ricardo G.
1618849812
I went for the first time earlier this week. I’ll likely never go again. The man at the front desk was incredibly uninviting. He was also very rude to his staff in front of costumers. While I was there, he showed that he was angry and yelled that a man was at risk of getting written up for taking his lunch without alerting others. Why should I know that? Why are you speaking about this stuff in front of patients? Unprofessional much? He later, in a fit of frustration, told his staff (in front of customers) “I CANT DO EVERYTHING, GUYS!” It was very uncomfortable and I’d argue that someone in a position of power should be a better role model.
Predatormv
1617564007
Great products and staff. Clean well organized store. I don't love the downtown location but it's not enough to hurt their ratings.
Clare R.
1617486413
Patient care team member Sam was very helpful. made sure all of my needs were met and that I got the right products for my for my pain. I would highly recommend to personally ask for her!
Monique W.
1614469372
Very friendly staff. Fast process no wait time. Cash only atm on site. I would give 5 stars but the parking is the biggest issue. So I opted to be dropped off and then picked back up. Kind of a 2 person deal and a hassle. I would frequent the store more often if parking was available. For now I will stop in when I have a driver to drop me off and pick me up. Please consider a better location than downtown.
Dr. JAMIE S.
1613486207
The BEST customer service in Orlando area. Have awesome live Rosin and carts! Thanks MUV 😀
Andrew S.
1611716970
All around the friendliest dispensary employees I've come across in Florida. Very quick too, always can get in and out in about 10 minutes. Most enjoyable place to shop.
Leonela
1611684194
Wow! Thank you MUV for a great delivery experience!And a wonderful special Thank you to Chaz over @Patient Care Team! You recommended some GREAT products, very professional, patient and so nice!
Justin V.
1611278506
Awesome staff and excellent service, High quality products across the board. I keep hearing about the wax and rosin quality but sadly this location never really has in stock or always usually sells out fast. I love using concentrates and wish you guys had more in stock. Looking forward to trying some in the future.
Audi B.
1607884818
Jena was helpful and informative, and very patient and thorough when answering my questions. She gave me great recommendations for sleep, nausea, and anxiety. Jena provided me with pamphlets and sheets for me to do additional researcg at home, and had me checked out on no time flat. Despite being a new customer, I was in and out in 30 minutes. Both Jena and the greeter made me aware of several discounts to make my medication more cost effective. Thank you, MUV!
Michael B.
1607817086
Excellent service from the gentlemen thats helped me twice now. Helped a newbie like myself with all my questions. Would recommend!
John M.
1606956511
Friendly people, fast service, I love that it’s in downtown. But hate that’s in downtown because of parking. Quality of products are up to par and should be seen and recognized as a major competitor.
Charles E.
1606610695
I love this dispensary. I drive 35 minutes farther than the closer MÜV because the level of service is SOOOOO much higher here.
claudia P.
1606433602
All I have to do is tell them what I need help with. Your specialist for your visit is always very well informed on all of their products. Highly recommend MUV...👍
Brunilda C.
1606420523
Yes this is been my place to go to since I started and I loved it because they have points but now they're taking them away which is very sad but they do have a lot of discounts and I love the people there all great they really are.
Alison B.
1606174608
Really hate to leave a negative review, but the two times I have been in there have been extremely uncomfortable. Staff did not seem knowledgeable or communicative. The atmosphere was tense and awkward. Both my partner and I agree that neither one of us has ever felt so unwelcome in a dispensary. When we said that out loud in the car after our second try coming here, I realized a comment like that warrants a review. It’s a shame because I do enjoy the products, sadly the experience matters to me as well. All the positive reviews really baffle me, wish I could say I had the same experience.
Tee B
1603409308
I’ve only been to this location a few times as a walk in, but I am a huge fan of their all in one vape pens! Taste is like dabs 👍🏽 never been longer than a 10 min wait to be seen, clean place, and friendly staff. It’s always worth the drive! (Please open a Kissimmee location 🤣)
Colonel R.
1602554021
This is overall my favorite place to go. Staff is awesome and knowledgeable. Quality of products is on point. Never had to wait more than 5minutes. No hate towards other dispensaries this is just my personal favorite.
Jodie K.
1602007337
U can call ahead to place ur order & it will be waiting for u to pick up. I have never had to wait. The staff is great & very helpful.
Jennifer M.
1601322425
JP and Jenna are amazing! Their product knowledge and their customer service is absolutely stellar! I highly recommend this location and it’s staff 🙂
JC c
1599603991
Its a great dispensary with good deals specially for first time customers. There is no parking in front but there is a parking garage right behind it for only $1 for 30 minutes which was enough for me... I would recommend
Consuelo R.
1599580823
Great
Ernest R.
1599508923
No parking for this location. Time consuming looking for a park and than still wait. I prefer other convenience Locations.
JoJo B.
1599367239
Small but nice space. No parking...downtown. The staff were very friendly and professional. Products are good. Prices are a little higher but good discounts lately.
Irma P.
1599311444
The only problem was having to pay for parking. Employee had great customer service. Thanks
Andrea B.
1597688476
Top notch products , Top notch quality .. top notch customer service. Through and through extremely helpful a d most important polite and welcoming . Thanks Müv.
mz cocoa b
1597628351
Always have what I need and fast and convenient ❤
Lavern W.
1596711891
Order online the customer service has been helpful.The delivery service is great.
Supa W.
1596659714
Don’t Waste your Time Place Is No Good Medicine Is Weak.Budtenders are Rude with little knowledge.Customer Service Not Much Better.
don W.
1596060303
Very knowledgeable..calm place for us vets with PTSD
John C.
1595080397
Great helpful staff strives to make your wait short and excellent products.Easy access parking is great also a good drop off someone and go around the block too pick them right back up.I like the feed back from the staff friendly knowledgeable up to date on line inventory.You won't be disappointed at Muv Orlando.
Mateo Fitzgeraldsonman J.
1591725667
This was not an experience in store, however this was an experience with an awesome representative I had the pleasure of dealing with on the phone. Stephany Galarza, a “Patient Care Team Representative” helped me significantly with something important to me and was extremely professional, polite, and overall just exceptional. She had my “problem” resolved in no time. I had to leave a review just because she was so awesome! MUV, you have a great team. I’ve experienced this at all the physical stores I’ve been to as well. Thanks again Stephany,Matt S.
1NFERNO .
1590471860
Very simple Process,Good, Affordable Definitely Coming back 🤪😜
Dominique B.
1584565745
Love the atmosphere the friendly people the knowledge of everything that's in it by the people and I also would like to thank everyone for helping me when and every time I come in their number one
Stephanie P.
1584225912
They are so kind and never takes more than 10 minutes. Very informative with products. Thank you.
Matt B.
1582119833
The people there are friendly and helpful and the shop is really nice. Like an apple store or something. Their flower selection is pretty great. The one that sticks out is Guru. The smell and overall bag appeal is something. The smell is like that of a citrus fruit or bag of citrus candy. It's really incredibly funky stuff.
Bryan R.
1578950161
Everyone at this location is so heapfull, knowledgeable and very nice! They make the experience stress free and much more enjoyable the other places I have been. Good selection of flower, which is my preference of medicating. Great location for being downtown. Would recommend and will be back!
bryman 8.
1578779613
These guys are awesome. Took me awhile to visit muv but I'm glad I did. The disposable carts have the best taste of any others I've tried. I'll be back for sure 👍🔥👍
Mike M.
1578512763
Jordan at MUV call center was so helpful for me making my first time order for the Orlando store. He was funny, he was informative, patient, and very cooperative with me. It was a pleasure dealing with him and he never made me feel like I was asking a dumb question. Top quality service. Thank you Jordan
