I just left the MUV in St. Augustine and I was helped by Patrick. He went above and beyond to make sure I got what I needed. And also have me pointers on how to use my products so I'm able to not just fall asleep but stay asleep. I'm very grateful for his help and truly showing he cared.
Always a very pleasant experience. All my questions are answered & nobody acts uninterested or put out. They are kind people.
Excellent place for your medicine! I was a walk in, guy at the counter was very polite, he took my card, told me i was 3rd in line. There a nice TV like menu to look at while waiting which was awesome bc im sure it speeds up the “what do i want” process. Less than 4 minutes later my name was called. She took me back, immediately got my order started, i paid, out the door in less than 5 minutes. This place blows away Trulieve and their extremely long wait times! Best place in StA ive found. Highly recommended.And for that 1 star review they have, sounds like that dude needs to slow down and lower that tolerance a lil bc ive partaked for over 30 yrs now and ive got Zero probs getting where i need to be from MUV’s products:)
This was my first visit to a Florida medical marijuana dispensary. Someone recommended Müv. I'm glad they did. The receptionist was great! She helped me with the check-in process, answered my questions, and was very nice. I was quickly passed on to Brittany's care to make my purchase. Brittany was friendly and knowledgeable. She made sure I got the product I wanted and that I used the available discounts to best advantage. The only other team member I talked to was also very friendly and informative. It was my first visit, but it definitely won't be my last! Thank you, Müv!
Very informative extremely helpful very polite. Thank you. May have been super high. I’m just kidding she was absolutely wonderful. Thank you that’s a joke. Please don’t get her in trouble for me being silly. But I’m gonna post it anyway
I came to this location based on reviews and I was not disappointed! This facility is very clean and welcoming. All of the staff here are very friendly and helpful. Brittany guided me through the entire process since this was my first time at a dispensary. She was very knowledgeable and had great recommendations for all of my medical concerns. Thank you Brittany! I can't wait to return.
service is great. pen carts are best and cleanest around. pre rolls have to be the worst ever tried. forget never getting any affects of the shaker bud but i bought two 5 packs and none were smokable bc they were packed so tight. then the flower was probably the worst. looks decent, contains no smell and no affects. spent over 100 on indica flower and didnt feel a thing. best pens, terrible flower
Luv Muv, see what I did there. The employees are fantastic. Always fast and great sales!! Brittany helped me today. Friendly and fast. I really like this place. Can you tell "fast" is a priority for me. Who has time to sit for an hour to pick up their meds. (Trulieve has an hour wait usually). I really appreciate the fact that they staff the dispensary with more than 1 person dispensing products. Your SA location is difficult to get in and out of because of the traffic flow, but I make it work. Thanks for your hard work. Love this place. Muv St. Augustine ROCKS!! 11/14/23
Aaron knew exactly what I wanted! He was extremely helpful and knowledgeable. Made me feel comfortable asking questions about all the products.
We went to MUV today and had the best experience in their clean and well stocked store. Brittany was great! Brittany took the time to explain what would and wouldn’t work for my pain and inflammation. Thank you!
Anna Lynn was such a delight today. The atmosphere and this location is so so good. Peaceful and chill. Not at all like the tense indifferent staff at Trulieve. I felt safe and certainly there were no 100 lb pit bull dogs hanging out, again as it was regularly at Trulieve. I really like MUV and the staff. I am very happy now!!
Anna is awesome!! Treats people like REAL people!! She’s a green queen and provides super valuable suggestions that I have found useful! Thank you Anna for being a gem of a human and an asset to the Saint Augustine MÜV!!!! I’m always grateful for your assistance!!
The crew there today was excellent.They had my online order ready in the desired time window, they looked up a past item as I mentioned I liked it and then found the item for me which was helpful as I forgot the name of it all while cracking jokes and having a good time all without taking extra time or having errors but also saving me some cash…what’s not to like about that kinda store run.
I was welcomed and greeted. Shayla was fun helpful and kind. Definitely wiil be back!
Fantastic customer service and excellent product. Muv is great about this. Shout out to St Augustine, Orange Park and Palatka locations!!!
“Mr. Owen” was incredibly condescending to us regarding the visitor pass however, your visitor pass policy is very inconsistent. If you’re going to be condescending about wearing it you should be consistent with everyone wearing it regardless of age. Don’t be a jerk.They also failed to give me the free pre roll from the every $50 you spend you get a free pre roll, I spent $70.Update: I emailed support on 6/26/23
Front desk guy extremely rude. My beautiful friend has cancer and is at a point where her pain is increasing. We wanted to ask some questions about medical MJ, we are not aware of any laws or such, just a grandma that wanted to possibly get some info to help her spend more quality time with her grandchildren. Dude interrupted us, talked down to us and basically kicked us out. Only saving grace was the guy on the other side of the clinic that overheard the jerk, swooped in and gave us the name of a place that could help us. Very sad. But we totally got what we needed elsewhere, so thanks for that🙏
I love how everyone is so sweet in shop if you ask questions and that person doesn’t know they find someone right away who does and always help. They are so quick while providing the best of service and advice when asked. Love this shop
Zachary is THE 5 star employee!! He educated me about the tier levels and Made it easy to understand . He helped compare store sales with my coupons/ rewards( and money )to get the best deals!!
I had to come back and drop my rating down to one star. This place is an absolute joke. The cartridges are awful, the Edibles are disgusting and the flower is average at best. I bought three different kinds of flower with three different names and three different THC percentages just to get them home to find out all three were the exact same strain. When I brought this up with the staff they told me "buyer beware".Avoid at all costs or it will cost you.
After trying multiple dispensaries locally- MUV by far is the best. The entire place is very clean- the staff is extremely friendly. Very willing to talk you through any questions you may have- knowledgeable about their product list. I will not be using another dispensary- will be a MUV customer for life now; really wish I had gone there sooner.
Zachary provided top-notch customer service while having a great attitude, he clearly has a vast wealth of product knowledge. I also enjoy that he spells his name correctly. Give that young man a raise!
Amazing product and friendly staff. Hailey helped me today and was super quick and helpful. Made sure I got the best deal since they had (and always have) several deals going on. Zach has helped me the last few times and was also super nice. Definitely some of the best flower in this part of Florida
Just an overall great experience Hailey was very knowledgeable and helpful with the endless questions I had. I really appreciated goin in, feeling welcomed, and as mentioned before after all my questions they didn't make me feel like a burden. I highly recommend visiting and enjoying the products MUV has to offer.
Melissa is soooo knowledgeable on the products. I really enjoyed talking picking her brain. She answered all my question with patience and an incredible understanding/recommendation of the products. She’s awfully cute as well.
There's a check in room when you first walk in. As it's your turn, you're brought back into the next room with your budtender. The staff was super friendly and helpful! Muv has the best quality concentrates that I've tried in town. They are a little pricey but there's deals all the time that help out. The set up inside it very clean and organized. The only thing I would have changed, would be to have menus on the counters because the moving menu on the hung up T.V. screen, is a little hard to read in a timely manner. It's hard to read throughthe products when there's more than 2 slides of products in the section. I would definitely recommend friends to come here if they're looking for good quality products and a staff that's knowledgeable enough to help you get what's best for you.Pictured : crumble, live badder. Gold and live rosin
Best dispensary in town with the best staff. I have never had a negative experience and have enjoyed speaking with every person I've interacted with at this location. I cannot recommend them enough. To top it off the products they offer are top notch. Their flower is the best out of the local options. 🔥
This was my first day purchasing medical marijuana and the process of registering me was a piece of cake. The gal that took care of me was very knowledgeable about the different types of product and what would suit my needs. A very pleasant experience
Joanna was so helpful and friendly! We traded stories about our favorite products, and she was an absolute customer service professional with the human touch! Felt like I had known her for years! This young lady deserves a commendation and a raise for her excellent customer service!! 5 ⭐️S!!!
Zachary is very attentive and helpful, I only come there because of the people. I've been to other dispensaries and they do not compare to the personal service I receive from Zachary and the others, I feel at home and for a local that's everything. Thank you for making me feel welcome. I will forever be loyal
Melissa was beyond helpful and very kind!! This was the best experience I’ve had at a MUV and I’ve shopped multiple locations. Thank you so much for your help and for putting customer service 1st!
Wayne was excellent, very courteous, knowledgable about the products and was so pleasant during the whole process. The front desk was very helpful with questions I had. Wayne made my experience one that will keep me coming back and I told him his customer service was the best I’ve had at any dispensary and his efforts will keep me coming back. You have great employer in Wayne, he made my trip there a positive one!! Thanks Wayne
I found the establishment to be well organized, efficient and the staff real friendly. I was very satisfied with the quality of the products they had to offer.Jon, who helped me out, showed me some products that I wasn’t aware of and saved some money because of it. They can expect to see me again real soon
Just moved out here & first thing I did was get my card! This place is super dope! The staff is very knowledgeable. Joanne helped me out. She was super sweet & made me feel really comfortable. And the recommendations she gave me were amazing and perfect for my needs!! I will definitely be going back to her!!!
Zachary was an amazing host! He took the time to educate me about every single product MUV offers, without overwhelming me, and was extremely patient and kind! His expertise on the products and processes really helped me to get exactly what I was looking for today! You can tell that he really enjoys what he does. It's this type of customer service that will keep me coming back to MUV! The waiting area was comfortable and serene and the menu of products and pricing gave me a great idea of where to start and what I could afford. Not to mention, the wait time was almost non-existent! Overall an awesome experience! Thank you so much!
Love love love this store!! Malissa (I think is her name) sorry if it’s not but she’s amazing has helped me multiple times and it’s always a fun experience very knowledgeable and helpful. Honestly the entire crew there are some of the best people I’ve ever talked to. You guys make this location the Greatest Dispensary in Saint Augustine thank y’all so much
Every time I visit at St Augustine MUV I greeted like a friend and everyone is ready to assist me with my purchases. The selection is great and I haven't been displeased with any of their products. A very professional location with some of the best counselors in the St Augustine area
Excellent customer service representative. Greeting, anything else I can do for you!Pleasant experience!
Always a comfortable visit. Staff is so knowledgeable and professional. The store is clean and quiet a huge must for me. Big win over other dispensaries. I’m a Customer for life!
Zachary was amazing. Extremely friendly and the most helpful person I’ve dealt with at any dispensary. He was even training and I was impressed with how thorough he was being with his training. I will be using MUV a lot more after such an easy and enjoyable experience.
Melissa is an exceptional salesperson and genuinely warm welcoming and truly caring.Spending time with her is a true Bonus of picking up my prescription!
Had a situation there, and the manager took care of it with class!But, I will say.. the concentrates are a little to wet. They barely burn. Extraction team needs some work. Live Rosin, was mediocre, at best.Their prices are top dollar. But concentrates, aren't top tier CONCENTRATES...I think you're extraction team is trying to speed through the process. Let's slow it down and perfect it and get it right guys...
Great prices and friendly staff. A lot quicker in and out than Trulieve. I don't think they've ever been out of a product I went there to get.
Great new members of our community, the dark chocolate peppermint 10mg candies are Andes type mints, just great. So many fruit gummies, carts and flowers. Easy parking on US1. 🙌🏼
I love going to Muv not only for the quality. The staff is also very knowledgeable and very helpful. I recommend this be the place to go for sure! I LOVE YOU MUV
Best in town! Don’t bother going anywhere else. Muv has the best people and product.
I can not rave about this place more. The costumer service is amazing. Every person I’ve talked to there is always the sweetest and most helpful. I only will ever go here. Best 💨 too.
Everyone is very educated on the product at hand and super nice. Also has great deals. Muv is my to go place!
Amazing staff.. coming from Sanford FL it was nice to have Muv up the road.. nice birthday discount
Great service and got a great deal on some things. Visiting and running out of my stuff. Nice to be able to got get some with no hassle. And great products also.
The receptionist is the only thing that is lacking at this location. Getting checked in on some days can be a bit upsetting, had to walk out one day but once you get to the back.... Great people and great product! Gold is back baby!!! Nija and Zach are my favorite patient care team members. They are both knowledgeable and funny. Best dispensary I've been to in Florida!
Customer Service is Beyond compare.Brianna is consummate professional in that field. Any Company should be proud to have her on their team. Wherever my travels may take me, I’m an MÜV customer for life. Thks Brianna formaking my experience with MÜV such an Awesome Experience
Staff was fast and friendly. Zach was super informative and answered every question I had. It was like being in cannabis Starbucks 😃 If you're looking for a dispensary definitely check them out
This place is the cat’s pajamas, I tell ya! Each & I every time I come in, I’m greeted with smiles and medical happiness abound. This place is exceptionally clean too! The staff always go the extra mile to take care of me. Thank St. Augustine MUV!
I love love LOVE this place. It's so clean, brightly lit, the staff is always so friendly and polite, they have really good prices and frequent sales/discounts, and I've yet to wait more than 10 minutes to go talk to a sales rep. Seriously, whatever Müv is doing, they need to keep it up 🥰
Nice people. I love the dark chocolate. I don't want to tell you that because I don't want them run out. The hint of sea salt. yummy
This place is so awesome they tried to get themselves in trouble by giving me a double discount! I caught it before it could be processed and probably helped save a job or two. Lol But seriously... Great to have a location close to home in STA and every staff member is happy to help. 😎
This place is awesome stop by and talked with a man named Chris who helped me tremendously suggested a new product that has help me better than any other I’ve come across I’ll definitely be coming back to the store thanks Chris.
So glad to have this resource in our town. Very professional and Misty was very knowledgeable about the products. She honestly helped me recover from a severe reaction caused by other medications. I would highly recommend MUV dispensary.
A Super MM Dist in StAugustine. After I talked with Samantha on the phone. And she was just great!, I was glad to stop by and was well taken care of. Exceptioan service n very good product. Looking forward to my next talk with Sam. I like her
I went to MUV yesterday for the first time. This is probably the best dispensary I have been in. They were really knowledgeable about their products. Justin was amazing. He answered all my questions. I will definitely be back
It was my first time here today and I must say, it is a much more pleasant experience than any of the other dispensaries I have visited in the nearby area. It is exceptionally clean and very well taken care of. Everything is brand new and the customer service is good as well. The gentleman who helped me it was very patient with me, as I had a lot of questions because they had many other items that other dispensaries did not offer. I'm glad that they are so close by because I will definitely be visiting again.
I had a great experience in the Saint Augustine Location. The store is nice, clean and welcoming. Giavanna was my med tender, she was a delight! I can't wait to get home and use my products! Thank you guys! I will definitely be back!
Came to the St Augustine location today to pick up some product. My medtender Amanda was awesome, introduced herself to me right off the bat. Asked if I had any questions about anything. I asked about what flower was available and she was able to tell me without any problem. Love the product & employees
They have great staff at timely matter good selection diffrent varieties of products will definitely be returning
Giavanna is awesome. Takes the time to listen to patients needs. The best service evet
Staff very nice no long wait and the products are awesome ‼️‼️So glad the have the St Augustine location
This place is amazing!! Everyone is so knowledgeable and offers the best customer service in town. The drive thru express is the best!!
Wonderful company and location, with even better staff.
Amazing Staff! Had a wonderful time at the grand opening! Everyone was so organized and I love all my swag! Def going back to MUV in St.Aug!
So excited I LOVE muv when is this happening i was at ormond grand opening i need to be there
I have used them before and super excited for them to open when will it be ?