Trulieve Dispensary in Apopka, FL
Based on 245 reviews
Caitlin S.
1724794200
Shop here frequently. Most of the staff is wonderful and extremely efficient. Lately I've noticed a plummet in this service. A few weeks ago I went to pick up an express order placed online and was told my jar had been sold already and there was a website error with stock quantity. Following this I find out that my order was flat out cancelled by the staff member while I was standing in front of them, and the jar was 100% available and mine if I wanted it. Following that visit, I go in and ask about applying my birthday month discount. “Oh it’s points now, there’s no discount, and you’re not signed up.” No offer of helping me to sign up, just the vague “it’s points now.” I didn’t have the email handy at the time but here is a few day ago reminding me to use my offer before the month is out. Disappointing to say the least.
Michael C.
1722286187
They are very nice people. A bit of a wait time though only reason for 4 stars
Jessica L M S.
1710634454
Quick, kind, and always accurate! Love this place.Edited to add: Trulieve has updated their website & ordering system. I believe most of the negative reviews here would be negated / non-existent with the new system! Nothing but good things at this location!! I order ahead, and I don't think I've ever waited more than 10 minutes at peak times. Give it another try, yall
SpUn K.
1708291159
Absolutely the WORST store I've been to. An employee named Gina was completely rude to my wife who's a new first time patient and is now traumatized by her experience with this store. DO NOT SHOP FOR YOUR MEDS HERE PEOPLE
Bat Who L.
1705167542
This team is amazing namely Jessica and her team consistent of the recent team members I have worked with. Jessie witch is been there a while but always a joy to work with and a newer gentlemen Dillon who was working reception and is now working as a consultant has sold me really good products. This is a team that is doing something right!
Andrew N.
1704793826
Knowledgeable, friendly, and great discounts. This place is amazing! It’s a nice, respectable shop rather than a run-of-the-mill CBD or smoke shop. The building is clean and quiet with a professional atmosphere, yet the staff are down-to-earth.
Michael M.
1701535269
Slowest Trulieve I’ve been to. The waitlist means absolutely nothing. I’ve had an express order and 4 walk-ins came in and sent before me. Greeter also skips the line for friends. This place has had problems and nothing ever is changed…
kelly S.
1700691103
This is the worst place to buy anything all the stores are so slow even for pre orders! They give you an excuse that they only have this amount of staff.. I been a member for 2 years and to hear this for 2 whole straight years is total bull!! You would think they would hire more people!! And what is the point of pre orde if you have to wait still?,
Aaron A.
1700083260
The staff are always friendly and nice, I wish the water bottles in the waiting room would come back lol. Always order online before I go and never had to wait long at all. The staff smile and give you eye contact and are very well mannered. I do appreciate sometimes I’m in so much pain I have to lean over the glass counter and they never say anything to me about it and don’t judge at all.
R R
1699473033
4 pickups walked in after I been here for 10mins waiting along with another man. Granted we were walkins but there were only 4 of us the 2 express got their things and we sat while others walked in and out going ahead of us. You need a better way of treatment for walkins being skipped multiple times is unacceptable. The man ahead of me said he was there awhile. I actually left. The front desk person should have more knowledge on product availability. So that customers aren't wasting their time. She said we have the products but when I looked this was not true.I'll go elsewhere although I may wait at the other store their employees are knowledgeable and go above and beyond for their guests.
Stefanie H.
1699394988
Not a fan of Trulieve but left a bad review about slow service and got this response: Hello Stefanie,Thank you for sharing your recent experience at our store. We sincerely appreciate your feedback and we're very sorry you were unhappy with your recent experiences with us, whether that be on the quality of the product or the wait times that you have experienced with us at our Apopka store recently.Stefanie, it pleases me to let you know that we are addressing the issues in relation to the service being slow. As a patient myself who frequents the Apopka location, I can see where these frustrations are coming from. I am happy to tell you that we have received a fair amount of feedback in this area and our team has begun a review of the contributing factors to extended wait times. We are working diligently to implement strategic changes that will prevent similar delays in the future. The good news is, that we've already had positive turnarounds with wait times at certain locations with the few different beta tests we've launched, and hope to see the same results reflected at our location in the near future. We are releasing a 2.0 version of our website as well, Stefanie, this is going to do wonders with relaying the correct inventory from the stores to the online portals we work with.In relation to the recent quality of products you are seeing at the Apopka location, the product distribution team has made the store a focal point for the new shipments we are going to get. It is always disappointing when the medicine you get does not meet the standards that you want. We do have a very generous exchange program if you feel that the medicine you got was unsatisfactory to you. We are always looking for new ways to enhance the patient experience Stefanie, and these surveys are used as a tool to enhance the company. I am sorry that you have felt that your grievances have been unnoticed, rest assured Stefanie, we hear them and use them to make changes for the better. I have attached my contact information below Stefanie, if you have any additional ways you think we could be better, or if you just want to talk. I hope you enjoy the rest of your week.Best Regards;PeterRapid Response RepresentativeNeedless to say, I’m a fan of this ONE location.
kyle C.
1694040560
I am very upset at this Trulieve location. I have driven through the location after making orders twice to use my renewal, my renewal card discount and both times I was told how to do it by the manager I get here and they say I can’t get ground I can’t get anything basically so very new car discount at this Trulieve is not real. I’m very upset, gas expensive. Now I am driving home with $50 less in my pocket after they’re in back trip twice so a half a tank of gas in the truck is another $40 for my $90 trying to listen to a manager about their discounts that Navin, you can use truly feel free to contact me if you’d like to.
Chelsea L.
1691941660
In general, I love this place. Most locations I go to are a lovely and helpful experience, including this one. Except when it’s not. And my problems only exist at the check in counter. I don’t know if the problem is systematic or just per this location but there is seemingly no rhyme or reason to their waitlist. And I’ve even watched a desk attendant let in someone they know personally ahead of people who are there for express pick up. Why is there a whole express pick up door if we’re still impacted by the walk in order? I understand be understaffed but this is unhinged. No hate to the bud tender doing the dispensing always. But the check in staff is fully unhinged. Get it together and you’ll have less obviously aggressive people in your waiting area.
Candace B.
1691693673
2 stars. The associate at the front desk was super rude. The only reason there’s more than one star is because the other associate in the back was so nice. You can’t get an attitude when someone asks you a question just because the other dude made you mad. Curb your attitude since you’re the “face of the company” as the front desk associate. If you cannot keep your attitude in check, please choose another profession other than customer service. I will not come back to this location, Longwood for LIFE!
Dustin R.
1691157607
Great store and great staff! Liz was super friendly and knowledgeable on everything and applied my discounts. I would highly recommend her to anyone shopping at Apopka Truleive.
Adrian R
1689897629
Stopped by for the first time and was helped by the nicest front desk staff I’ve interacted with in a long time. They listened to my questions and actually had deep knowledge of the products and helped me feel confident about what I wanted. Thank you so much Liz! I would definitely recommend this location to anyone new to Florida cannabis or just looking for a friendly experience.
Marcus
1689811500
Perfect customer service, everyone was so helpful, friendly and kind. Wait times aren't that long, you'll be in and out of there quickly. I hope they keep up that good work. Thank you Trulieve, especially Liz and Jess for helping me out that day.
Kimberly M.
1689289636
Awesome customer service and patient considerate staff.I come to the apopka store because the Clermont one just doesn't have very good customer service.
Debbie R.
1688948573
From the time you walk in you are greeted with a friendly person, and the crew in the back are awesome. They help you out tremendously. There are all kind and sweet. Never wait to long, sometimes quick. Love this store. The employees make it nice. I give 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Justin B.
1686933959
Placed an order online and enabled text notifications, I know they were enabled because I received the first one telling me that they were processing my order and that I'd get a text when ready for pickup. That text never came. 24 hours later I called the corporate line and they were very rude to me, saying that my order was partially filled but they are out of stock on some items, no explanation about the lack of text notifications. I couldn't get to the store that afternoon so I came in to get my partial order the next morning to be told that my order expires from their system and that I would have to wait in the walk in line to reorder and then wait another 45 minutes for my meds. I'm never coming back to Trulieve.
Lynn W.
1685307818
Very interesting experience. Cory was great. Walked us through the process and provided the education we needed. The rest of the staff was great as well. Thank you.
JeanPaul B.
1684114631
Terrible customer service. Nasty manager and reps. Never really had a bad experience at a trulieve before but this location sure made up for. Trulieve is good and consistent with multiple locations. Just avoid the Apopka one, do yourself the favor.
Mark G.
1681237818
I absolutely love shopping at Trulieve Apopka! Going there reminds me of the TV show “Cheers” in that everyone knows my name! I want to especially give a shout out to Jessica. She always treats me like I’m someone special - like I’m actually a close relative! I’m also thrilled with her current hair color! The bottom line is that going to Trulieve in Apopka is so much more than a pleasurable shopping experience. See for yourself!
Varia M.
1674399415
The is the best location, with the best employees, Liz specially is always super kind and very helpful. This location was super speedy and then I was told their hours were cut, this was a bad decision and caused me a half and hour wait (last time) instead of the normal 15 mins or less. Please give them back their hours!!!
Brad C.
1673556666
The Apopka location is great. Always have lots in stock and the staff are really friendly. Liz was a huge help and was a pleasure to engage with. Highly recommend!
Richard M.
1670620071
Always clean, prompt, and overall friendly experience, service, and environment. Be nice to see the same people every visit but just like your favorite strains they never seem to be the same availability as the last time. Lacks variety in chocolate flavors compared to online ordering.
Lydia G.
1670602059
One of the rare times that I wake up early in the morning to go to the dispensary, and it was totally worth it. Cory the awesome dude who dispensed me made sure I left knowing that I had been well taken care of! Get that man a raise, his energy was outstanding specifically given it was 10 in the morning.
Jessie A.
1670426751
Had the pleasure of meeting Gina on my first visit to this location. They don’t have the new Trulieve POS system here yet, so my experience was flawless. All my items were available and able to scan. Quick in and out and Gina provided excellent customer service, she was friendly and efficient! I will continue to use this location and avoid the locations with the new system at all costs.
John J.
1667862044
I visit the apopka location quite frequently. I very rarely have to wait more than 5-10 minutes before I get called to the back. Liz is the absolute best, she's very professional, friendly, knowledgeable, and respectful. It doesn't matter if she is at the front desk or the cash register it's always a pleasure dealing with her. She's able to answer any questions that I have about any of the products. This is definitely my go-to location for all my medical needs. Thank you for the wonderful experience. Keep up the good work. 👍
ZeeZee E
1666289948
This is a new location and it’s amazing! The lobby was huge and so was the showroom. My first time visiting this location and my experience was amazing! My budtender was Paul. He was nice and beyond helpful and was able to answer all my questions and made some great suggestions as well! I will definitely be recommending this location to my friends and family in the area.
Tyler P.
1665693413
Came into this location on my way home. Was informed it would be a 15-20 min wait as a walk in. I watched 9 people come in well after me and be serviced before me. Bringing my wait time to 45 min. I understand you can order online for pick up and be express if you have no modifications to your order. But that does not mean you neglect the walk in patients. EXTREMELY unprofessional. I’ll stick to the Eustis location.
Dylan
1661365519
Every time I visit this location everyone has been super cool and helpful! Paul even wrote down some products he recommended and I’ll be sure to check them out. Will be back again!
Michelle M.
1660677694
So happy this store opened. It’s big and clean and the people are so friendly. I especially appreciated Brandon’s help. He was friendly and more importantly made me feel comfortable asking questions. Great job!
Cori B.
1660331367
Terrible customer service! I ordered online only for them to tell me that my order was ready.. when I got there they told me that they would not honor the price displayed online that it was a “glitch” I even had a screen shot of the online price in my processed order receipt! They basically said that if you see a good deal on their website that it was probably a glitch 😳 I recommend MUV, it’s 100% better and never waste your time!
Michael E.
1660081413
I do want to like this place as much as the other one's but when you got 7 to 9 cash out spots and your only taking 1 person at a time seems like why even open at all.....oh and when someone asked for a certain product and you give them the wrong product that's not ok cuz then there the time, gas, to take it back and all you give is "I'm sorry" that's a script line if I say so myself not looking good for this location. I'll change my review when I feel like deserve a better one till then 1 star
Michelle N.
1659555382
Staff always helpful and in and out pretty quickly. Paul was awesome today and nice to have conversations with the staff. Makes it much more pleasant
Memo M.
1658698827
How are you doing trulieve it will be nice if I could logo one of your t-shirts or hoodies like sponsoring trulieve.
Kevin F.
1658596618
Sat for 35 minutes, then was pushed down on the walk in list and was not told why. By the time I got up and left everyone in the store came in after me and were being served before me, worst trulieve I've ever been to.
Victoria V.
1658251251
Every time there is always an issue trulieve is a miserable corporation don’t even know where to begin …….The man who is working today 7/19/22 who claims his name is “dave” with the brown hair needs to be fired!!! he is atrocious and unprofessional !!!! He stared me up and down and made remarks about me my whole transaction he wasn’t even the person cashing me out ……
Bernie P.
1658052142
What an ESXCELLENT Dispensary! Having tried every MJ dispensary in Central Florida (including ALL the Trulieve locations), I found this one to be fresh and energetic. The professional, knowledgeable, helpful, courteous & FREINDLY staff worked as a team to make my 1st visit to the ne Apopka FL location a rather pleasant one (Anyone who reads my reviews knows that I dislike ALL of the local dispensaries equally LOL!). David (the Store Manager), Lindsey Allen (My Budstro) and all the rest who I simply can't remember their names make this location Top Shelf! Plus it's well stocked and clean. I highly recommend this dispensary while in Central Florida or the Orlando Metropolitan area!
SN G.
1657907769
Went to this location on 7/14 and was helped by Gina. Amazing experience! Gina helped me look at some things with my account and was beyond sweet and happy to help. If you get a chance to have Gina as your bud tender you will be happy.
yann
1657653007
automatic five-star because i don't have to drive to longwood anymore
Stacie M.
1657382733
Great location, selection to choose from, and quick service.
2121W W Orange Blossom Trail
Apopka, FL 32712
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CLOSED
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Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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TRULIEVE Cannabis Discounts
Everyday Deals and Discounts
- 1st Time Customer: 60% Off (Not Stackable)
- 2nd Visit: 50% Off (Not Stackable)
- 3rd Visit: 40% Off (Not Stackable)
- Card Renewal Discount: $75 Off $150, Valid Once Per Year (Not Stackable)
- Veterans Discount: 20% Off ( Stackable Up To 30% Off)
- Seniors Discount (55+): 10% Off (Stackable Up To 30% Off)
- SNAP Discount: 10% Off (Stackable up To 30% Off)
- Birthday Discount: 25% Off Purchase (Not Stackable)
- Industry Discount: 20% Off on Tuesdays Only (Not Stackable)
- Pediatric Discount: 20% Off (Stackable up to 30% Off)
- Bulk RSO Discount: 10 RSO For $400 (Stackable up to 30% Off)
- Refer A Friend: Both Receive 50% Off
- Visit Trulieve’s Home Page
ABOUT THIS DISPENSARY
Trulieve, located at 2121W W Orange Blossom Trail in Apopka, is open to help medical marijuana card holders find the right THC or CBD products.
Medical: Yes
Recreational: No
Delivery: No
Delivery Fee: $50 Minimum Order After Discounts, $15 Fee For Orders Below $100+, and Free Delivery For Patients 65+ Years Old With Minimum Order.
License Number: MMTC-2015-0005
This dispensary, officially referred to by the state as a medical marijuana treatment centers, or MMTC for short is licensed by the Office of Medical Marijuana Use (OMMU).
Trulieve is vertically integrated, as are all of the Florida cannabis brands. Being vertically integrated means they oversee the entire process from seed to sale. Trulieve dispensary products are grown from their own cannabis plants from seed or cuttings, harvested, and processed into a variety of products. Then packages and distributed within their own network.
Product types, different strains and availability can vary from store menu to store menu, depending on demand. If Trulieve in Apopka does not have what you are looking for, your Florida MedCard is universally accepted at any dispensary in the state.
Purchasing Marijuana Products at Trulieve
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders may make recommendations that are based on your doctor’s recommendation.
If it’s your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
What Marijuana Products are Available at Trulieve
The best way to see the different product options before visiting the dispensary is to check out their online menu. If enabled, Trulieve in Apopka online menu may be available on FL Dispensaries to reserve your order.
If you have an active medical card, you can pick from a wide array of cannabis products. Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Please enjoy medical marijuana products from this dispensary responsibly!
Contact the dispensary if you encounter product-related issues or problems. Trulieve has a policy & procedure for this.
To stay up to date, sign up to our newsletter below to receive updates as well as discounts & specials.
What People Are Saying
Based on 245 reviews
Caitlin S.
1724794200
Shop here frequently. Most of the staff is wonderful and extremely efficient. Lately I've noticed a plummet in this service. A few weeks ago I went to pick up an express order placed online and was told my jar had been sold already and there was a website error with stock quantity. Following this I find out that my order was flat out cancelled by the staff member while I was standing in front of them, and the jar was 100% available and mine if I wanted it. Following that visit, I go in and ask about applying my birthday month discount. “Oh it’s points now, there’s no discount, and you’re not signed up.” No offer of helping me to sign up, just the vague “it’s points now.” I didn’t have the email handy at the time but here is a few day ago reminding me to use my offer before the month is out. Disappointing to say the least.
Michael C.
1722286187
They are very nice people. A bit of a wait time though only reason for 4 stars
Jessica L M S.
1710634454
Quick, kind, and always accurate! Love this place.Edited to add: Trulieve has updated their website & ordering system. I believe most of the negative reviews here would be negated / non-existent with the new system! Nothing but good things at this location!! I order ahead, and I don't think I've ever waited more than 10 minutes at peak times. Give it another try, yall
SpUn K.
1708291159
Absolutely the WORST store I've been to. An employee named Gina was completely rude to my wife who's a new first time patient and is now traumatized by her experience with this store. DO NOT SHOP FOR YOUR MEDS HERE PEOPLE
Bat Who L.
1705167542
This team is amazing namely Jessica and her team consistent of the recent team members I have worked with. Jessie witch is been there a while but always a joy to work with and a newer gentlemen Dillon who was working reception and is now working as a consultant has sold me really good products. This is a team that is doing something right!
Andrew N.
1704793826
Knowledgeable, friendly, and great discounts. This place is amazing! It’s a nice, respectable shop rather than a run-of-the-mill CBD or smoke shop. The building is clean and quiet with a professional atmosphere, yet the staff are down-to-earth.
Michael M.
1701535269
Slowest Trulieve I’ve been to. The waitlist means absolutely nothing. I’ve had an express order and 4 walk-ins came in and sent before me. Greeter also skips the line for friends. This place has had problems and nothing ever is changed…
kelly S.
1700691103
This is the worst place to buy anything all the stores are so slow even for pre orders! They give you an excuse that they only have this amount of staff.. I been a member for 2 years and to hear this for 2 whole straight years is total bull!! You would think they would hire more people!! And what is the point of pre orde if you have to wait still?,
Aaron A.
1700083260
The staff are always friendly and nice, I wish the water bottles in the waiting room would come back lol. Always order online before I go and never had to wait long at all. The staff smile and give you eye contact and are very well mannered. I do appreciate sometimes I’m in so much pain I have to lean over the glass counter and they never say anything to me about it and don’t judge at all.
R R
1699473033
4 pickups walked in after I been here for 10mins waiting along with another man. Granted we were walkins but there were only 4 of us the 2 express got their things and we sat while others walked in and out going ahead of us. You need a better way of treatment for walkins being skipped multiple times is unacceptable. The man ahead of me said he was there awhile. I actually left. The front desk person should have more knowledge on product availability. So that customers aren't wasting their time. She said we have the products but when I looked this was not true.I'll go elsewhere although I may wait at the other store their employees are knowledgeable and go above and beyond for their guests.
Stefanie H.
1699394988
Not a fan of Trulieve but left a bad review about slow service and got this response: Hello Stefanie,Thank you for sharing your recent experience at our store. We sincerely appreciate your feedback and we're very sorry you were unhappy with your recent experiences with us, whether that be on the quality of the product or the wait times that you have experienced with us at our Apopka store recently.Stefanie, it pleases me to let you know that we are addressing the issues in relation to the service being slow. As a patient myself who frequents the Apopka location, I can see where these frustrations are coming from. I am happy to tell you that we have received a fair amount of feedback in this area and our team has begun a review of the contributing factors to extended wait times. We are working diligently to implement strategic changes that will prevent similar delays in the future. The good news is, that we've already had positive turnarounds with wait times at certain locations with the few different beta tests we've launched, and hope to see the same results reflected at our location in the near future. We are releasing a 2.0 version of our website as well, Stefanie, this is going to do wonders with relaying the correct inventory from the stores to the online portals we work with.In relation to the recent quality of products you are seeing at the Apopka location, the product distribution team has made the store a focal point for the new shipments we are going to get. It is always disappointing when the medicine you get does not meet the standards that you want. We do have a very generous exchange program if you feel that the medicine you got was unsatisfactory to you. We are always looking for new ways to enhance the patient experience Stefanie, and these surveys are used as a tool to enhance the company. I am sorry that you have felt that your grievances have been unnoticed, rest assured Stefanie, we hear them and use them to make changes for the better. I have attached my contact information below Stefanie, if you have any additional ways you think we could be better, or if you just want to talk. I hope you enjoy the rest of your week.Best Regards;PeterRapid Response RepresentativeNeedless to say, I’m a fan of this ONE location.
kyle C.
1694040560
I am very upset at this Trulieve location. I have driven through the location after making orders twice to use my renewal, my renewal card discount and both times I was told how to do it by the manager I get here and they say I can’t get ground I can’t get anything basically so very new car discount at this Trulieve is not real. I’m very upset, gas expensive. Now I am driving home with $50 less in my pocket after they’re in back trip twice so a half a tank of gas in the truck is another $40 for my $90 trying to listen to a manager about their discounts that Navin, you can use truly feel free to contact me if you’d like to.
Chelsea L.
1691941660
In general, I love this place. Most locations I go to are a lovely and helpful experience, including this one. Except when it’s not. And my problems only exist at the check in counter. I don’t know if the problem is systematic or just per this location but there is seemingly no rhyme or reason to their waitlist. And I’ve even watched a desk attendant let in someone they know personally ahead of people who are there for express pick up. Why is there a whole express pick up door if we’re still impacted by the walk in order? I understand be understaffed but this is unhinged. No hate to the bud tender doing the dispensing always. But the check in staff is fully unhinged. Get it together and you’ll have less obviously aggressive people in your waiting area.
Candace B.
1691693673
2 stars. The associate at the front desk was super rude. The only reason there’s more than one star is because the other associate in the back was so nice. You can’t get an attitude when someone asks you a question just because the other dude made you mad. Curb your attitude since you’re the “face of the company” as the front desk associate. If you cannot keep your attitude in check, please choose another profession other than customer service. I will not come back to this location, Longwood for LIFE!
Dustin R.
1691157607
Great store and great staff! Liz was super friendly and knowledgeable on everything and applied my discounts. I would highly recommend her to anyone shopping at Apopka Truleive.
Adrian R
1689897629
Stopped by for the first time and was helped by the nicest front desk staff I’ve interacted with in a long time. They listened to my questions and actually had deep knowledge of the products and helped me feel confident about what I wanted. Thank you so much Liz! I would definitely recommend this location to anyone new to Florida cannabis or just looking for a friendly experience.
Marcus
1689811500
Perfect customer service, everyone was so helpful, friendly and kind. Wait times aren't that long, you'll be in and out of there quickly. I hope they keep up that good work. Thank you Trulieve, especially Liz and Jess for helping me out that day.
Kimberly M.
1689289636
Awesome customer service and patient considerate staff.I come to the apopka store because the Clermont one just doesn't have very good customer service.
Debbie R.
1688948573
From the time you walk in you are greeted with a friendly person, and the crew in the back are awesome. They help you out tremendously. There are all kind and sweet. Never wait to long, sometimes quick. Love this store. The employees make it nice. I give 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Justin B.
1686933959
Placed an order online and enabled text notifications, I know they were enabled because I received the first one telling me that they were processing my order and that I'd get a text when ready for pickup. That text never came. 24 hours later I called the corporate line and they were very rude to me, saying that my order was partially filled but they are out of stock on some items, no explanation about the lack of text notifications. I couldn't get to the store that afternoon so I came in to get my partial order the next morning to be told that my order expires from their system and that I would have to wait in the walk in line to reorder and then wait another 45 minutes for my meds. I'm never coming back to Trulieve.
Lynn W.
1685307818
Very interesting experience. Cory was great. Walked us through the process and provided the education we needed. The rest of the staff was great as well. Thank you.
JeanPaul B.
1684114631
Terrible customer service. Nasty manager and reps. Never really had a bad experience at a trulieve before but this location sure made up for. Trulieve is good and consistent with multiple locations. Just avoid the Apopka one, do yourself the favor.
Mark G.
1681237818
I absolutely love shopping at Trulieve Apopka! Going there reminds me of the TV show “Cheers” in that everyone knows my name! I want to especially give a shout out to Jessica. She always treats me like I’m someone special - like I’m actually a close relative! I’m also thrilled with her current hair color! The bottom line is that going to Trulieve in Apopka is so much more than a pleasurable shopping experience. See for yourself!
Varia M.
1674399415
The is the best location, with the best employees, Liz specially is always super kind and very helpful. This location was super speedy and then I was told their hours were cut, this was a bad decision and caused me a half and hour wait (last time) instead of the normal 15 mins or less. Please give them back their hours!!!
Brad C.
1673556666
The Apopka location is great. Always have lots in stock and the staff are really friendly. Liz was a huge help and was a pleasure to engage with. Highly recommend!
Richard M.
1670620071
Always clean, prompt, and overall friendly experience, service, and environment. Be nice to see the same people every visit but just like your favorite strains they never seem to be the same availability as the last time. Lacks variety in chocolate flavors compared to online ordering.
Lydia G.
1670602059
One of the rare times that I wake up early in the morning to go to the dispensary, and it was totally worth it. Cory the awesome dude who dispensed me made sure I left knowing that I had been well taken care of! Get that man a raise, his energy was outstanding specifically given it was 10 in the morning.
Jessie A.
1670426751
Had the pleasure of meeting Gina on my first visit to this location. They don’t have the new Trulieve POS system here yet, so my experience was flawless. All my items were available and able to scan. Quick in and out and Gina provided excellent customer service, she was friendly and efficient! I will continue to use this location and avoid the locations with the new system at all costs.
John J.
1667862044
I visit the apopka location quite frequently. I very rarely have to wait more than 5-10 minutes before I get called to the back. Liz is the absolute best, she's very professional, friendly, knowledgeable, and respectful. It doesn't matter if she is at the front desk or the cash register it's always a pleasure dealing with her. She's able to answer any questions that I have about any of the products. This is definitely my go-to location for all my medical needs. Thank you for the wonderful experience. Keep up the good work. 👍
ZeeZee E
1666289948
This is a new location and it’s amazing! The lobby was huge and so was the showroom. My first time visiting this location and my experience was amazing! My budtender was Paul. He was nice and beyond helpful and was able to answer all my questions and made some great suggestions as well! I will definitely be recommending this location to my friends and family in the area.
Tyler P.
1665693413
Came into this location on my way home. Was informed it would be a 15-20 min wait as a walk in. I watched 9 people come in well after me and be serviced before me. Bringing my wait time to 45 min. I understand you can order online for pick up and be express if you have no modifications to your order. But that does not mean you neglect the walk in patients. EXTREMELY unprofessional. I’ll stick to the Eustis location.
Dylan
1661365519
Every time I visit this location everyone has been super cool and helpful! Paul even wrote down some products he recommended and I’ll be sure to check them out. Will be back again!
Michelle M.
1660677694
So happy this store opened. It’s big and clean and the people are so friendly. I especially appreciated Brandon’s help. He was friendly and more importantly made me feel comfortable asking questions. Great job!
Cori B.
1660331367
Terrible customer service! I ordered online only for them to tell me that my order was ready.. when I got there they told me that they would not honor the price displayed online that it was a “glitch” I even had a screen shot of the online price in my processed order receipt! They basically said that if you see a good deal on their website that it was probably a glitch 😳 I recommend MUV, it’s 100% better and never waste your time!
Michael E.
1660081413
I do want to like this place as much as the other one's but when you got 7 to 9 cash out spots and your only taking 1 person at a time seems like why even open at all.....oh and when someone asked for a certain product and you give them the wrong product that's not ok cuz then there the time, gas, to take it back and all you give is "I'm sorry" that's a script line if I say so myself not looking good for this location. I'll change my review when I feel like deserve a better one till then 1 star
Michelle N.
1659555382
Staff always helpful and in and out pretty quickly. Paul was awesome today and nice to have conversations with the staff. Makes it much more pleasant
Memo M.
1658698827
How are you doing trulieve it will be nice if I could logo one of your t-shirts or hoodies like sponsoring trulieve.
Kevin F.
1658596618
Sat for 35 minutes, then was pushed down on the walk in list and was not told why. By the time I got up and left everyone in the store came in after me and were being served before me, worst trulieve I've ever been to.
Victoria V.
1658251251
Every time there is always an issue trulieve is a miserable corporation don’t even know where to begin …….The man who is working today 7/19/22 who claims his name is “dave” with the brown hair needs to be fired!!! he is atrocious and unprofessional !!!! He stared me up and down and made remarks about me my whole transaction he wasn’t even the person cashing me out ……
Bernie P.
1658052142
What an ESXCELLENT Dispensary! Having tried every MJ dispensary in Central Florida (including ALL the Trulieve locations), I found this one to be fresh and energetic. The professional, knowledgeable, helpful, courteous & FREINDLY staff worked as a team to make my 1st visit to the ne Apopka FL location a rather pleasant one (Anyone who reads my reviews knows that I dislike ALL of the local dispensaries equally LOL!). David (the Store Manager), Lindsey Allen (My Budstro) and all the rest who I simply can't remember their names make this location Top Shelf! Plus it's well stocked and clean. I highly recommend this dispensary while in Central Florida or the Orlando Metropolitan area!
SN G.
1657907769
Went to this location on 7/14 and was helped by Gina. Amazing experience! Gina helped me look at some things with my account and was beyond sweet and happy to help. If you get a chance to have Gina as your bud tender you will be happy.
yann
1657653007
automatic five-star because i don't have to drive to longwood anymore
Stacie M.
1657382733
Great location, selection to choose from, and quick service.
