AT&T says its wireless service is performing at 97% of normal after Irma – Florida Politics (blog)
Here’s some good news for AT&T customers in Florida.
The telecommunications giant’s wireless service in Florida is performing at 97% of normal.
Wireless services in Puerto Rico and Georgia are nearly restored. In Florida and Georgia, some wireline customers may be experiencing issues with their service caused by flooding and storm damage.
While wireless service is critical to your normal daily life, it can make the difference in life-and-death situations. Beyond simple phone calls, people use instant messaging, social media and other emergency apps in times of natural disasters. Over the last several weeks, carriers have been under pressure to ensure their service holds up in the face of Hurricane Harvey, and now Irma.
AT&T says its technicians are working to restore service to affected areas as quickly and safely as conditions allow. In addition to the thousands of pieces of local network equipment, its Network Disaster Recovery team has more than 20 pieces of recovery equipment in Florida.
Irma, which barreled through the Caribbean as a category 5 storm with winds up to 150 miles per hour hit the southernmost islands of the Florida Keys on Sunday morning with winds up to 130 miles per hour, leaving a trail of destruction. Almost every structure on St. John and St. Thomas were affected by the high winds. Roofs flew off of many structures in the Florida Keys as well.
The storm, which spanned the entire width of the state, weakened as it traveled north. But its effects were still felt throughout Florida as well as parts of Alabama and Georgia. For the most part, the networks held up pretty well. While much of the damage from Hurricane Harvey, which hit south Texas and Louisiana a week earlier, was due to flooding from heavy rains, most of the damage from Hurricane