First time walking in and Eduardo was beyond helpful and knowledgeable. He gave me recommendations and showed me some of the newer stuff that I didnt know existed. Extremely nice place and I am very very likely to come back. Can't wait!
Cynthia, as well as Eddie are amazing. Their knowledgeable, kind attitude, and willingness to educate the patient does not go unnoticed, and is much appreciated. Especially with the stigma around this. I am beyond lucky to have them as a source of information, and a good laugh EVERYTIME I go 🙂
Exceptional Experience at Cannabist, Thanks to Christopher!After just one visit to Cannabist, I can confidently say it’s a game-changer compared to my two disappointing visits to Trulieve. Christopher, the specialist who assisted me, provided top-notch customer service. The products are of excellent quality, and the prices are unbeatable. My first visit here has already made Cannabist my go-to choice. Kudos to Christopher and the entire team for creating such a positive and satisfying experience. Highly recommend! 👍
I was just in town for the weekend and it was my first time going in and they made me feel at home. Especially Cameron who checked me out. Thank you if I ever come back in town i know where to go 😊😊
Christopher was so professional , knowledgeable and friendly. He really knows his stuff! Thank you for all of your help Christopher!Eduardo is so personable… he really loves helping people with their medical problems and takes the time to explain every detail.He is very knowledgeable and professional..Thank you for all of your help Eduardo!!!Again Eduardo was such fantastic help with detailed information and friendly personality.. thank you Eduardo!!!Julie is always knowledgeable, friendly and professional !!! Always a smile on her face.Thanks Julie
Julie took the time to discuss my needs and preferences before making suggestions about which products would work for me. When I tried it at home. She was right. Went back for more the same day. Good job Julie!
5/5 experience. Christopher was very knowledgeable, very friendly, and very patient. The atmosphere and cleanliness of the facility was immaculate and modern. Im definitely recommending to anyone looking to go the medical route.
Christopher was so professional , knowledgeable and friendly. He really knows his stuff! Thank you for all of your help Christopher!
The representatives are very helpful at this store and knowledgeable. I greatly appreciate the wonderful customer service and enjoy their products for my medical needs.
Despite me being a bit of a pain Sarah was happy and helpful. She had to change my order for me a few times and make several trips to the back but never seemed to mind. Hard to find in today's retail world but the whole store is always bright and cheerful and happy to help.
Sydney was Very helpful and easily relatable and gave me a lot of knowledge on the products I was interested in. Overall a great experience!
So this is my go-to store for the last year. However, I don't think I will shop there again. They were already more expensive than their competitors when I got there. But they cleaned up and made interior of the store much more welcoming and got a few above average strains in dablicator pens, which I really like, so I stuck around even though they are barely open Saturday and closed Sunday. But recently they have jacked up their prices even higher. They claim discounts up to 50% but not every day and you need to spend hundreds on multiple products to get their discount (usually 30%). But the new prices are astronomical and getting that 30% discount if I spend $300 still leaves whatever I buy about a third higher than the next store, where I can buy a single cartridge with compatible test results for $40 instead of spending $77 each on it after buying 3 at $98. Not sure what the ownership is thinking, but their expectations are higher than what they can get me
Best customer service! Danielle Taylor! Can’t say I’ve experienced better help at any dispensary! Thank Danielle for the amazing help. She deserves a raise! Keep the good work up!
She was knowledgeable, had patience and to make even better super pretty! I would definitely go back.😁. Prices are about the same almost everywhere ,but pretty good deals for your first time
Always a pleasant experience. Spoke with Christopher yesterday on the phone, since I was having issues with ordering on website. I also had him as my rep this morning picking up my order. Thank You for your time and patience. Christine
2/22/23 - I made my second trip to Cannabist today and was assisted by Cynthia. What a wonderful experience. This is only my second time purchasing medical marijuana. Cynthia was great in answering my questions and in guiding me to the right cannabis product. The whole experience with the entire staff was exemplary.
Cynthia was AMAZING! First off the staff at the front desk, and door attendant were super friendly. It was my first time at the location, so they explained the entire check-in process and how I get my account set up. The look and feel of the facility was unlike any other rec or med dispensary I have been in. It was a very cool soft contemporary vibe with lots of greenery and natural wood. The touchscreen menu was very insightful and fun to play with while my account got setup. I was called over to my girl Cynthia, and the fun began. She had great recommendations, made it clear she wanted to get me the best deals on everything, and had great product knowledge. VERY high-end experience. Overall, I look forward to coming back, recommending, and advocating for this business. They know what they are doing! Thank you, Cannabist!
River is extremely knowledgeable on all products and so positive and cheerful anytime I see her! She is amazing!
Cynthia made my day with a great experience. She’s knowledgeable, friendly, and fun to work with. I am very happy with my choice.
I had excellent friendly informative service. I will be a repeat customer.Nathalie was the best. She saved me from making a blunder on my first purchase. I will try to do business with her whenever possible. She is excellent. Very friendly.
Hadn't been in for awhile since the store is a bit out of my way. The store welcomed me back with a smile and an extra savings. Danielle was so helpful and made me feel like I was her fave of the day. I'll be back soon!
I found an experience I think others would want to emulate. You were organized and clear in the systems you have which made it easier to get to what I needed and wanted to discuss. I found professionalism and information and now that I have tried the product - a satisfactory formula. Thank you for aiding my journey to health. Great help and eduction JoDanna. Very grateful to you all
Nathalie was extremely helpful in breaking down the extensive menu and had great suggestions. Everything so far is delicious! I haven’t been here since they made the switch and the store is set up nicely and customer service was top notch from the time I walked in until I left with my goodies. Other incentives and reward programs were also shared which makes me want to frequent this store more. Don’t be intimidated by the big menu or prices, they have some great quality products that other dispensaries don’t have!!
Atmosphere was very nice. Variety was good and the woman who waited on me was wonderful. She was knowledgeable and personable. As it was my first time here I got an incredible discount.
Amazing place. Very clean and nice throughout. Sales people are knowledgeable and helped me talk about my options. They have oz’s too for around $200 I believe if I remember correctly. And $50 of first visit if you spend $150. So could get an oz for $150. Have not tested yet but looks great!
Favorite dispensary 🙂 staff is always friendly, patient, and helpful and the product is on point too! Anytime I walk in if Rachel or Jody is working they ALWAYS make me smile (all around just a welcoming group of people who are genuinely interested in helping their patients)
Jodanna, I told you I'd do you that 5star review. Thank you for your positive and can-do attitude. Your awesome in providing such a gr8 customer with a smile experience. Stay fabulous and always safe.
These people are absolutely amazing and loyal to their customers. I honestly go there before I go to any other dispensary. Thank you all for an amazing experience EVERY time I come in
The entire staff are very friendly and not only informative, but they are well informed.Inside the store is very well decorated/designed, and quite cozy in a clean way.Plus the quality of product is among the top tier in FL.Much love for this place
Jodanna is awesome. She me feel very comfortable and is very knowledgeable .She talked with me and listened . She knew just what to recommend. Gentlemen at the front desk was also welcoming and fantastic. I will be back ! Highly recommend! Great for a newbie.
A pleasurable experience as always interacting with Danielle Taylor!! She is always helpful, kind and fun to deal with. Your top notch staff is the reason I keep coming to this specific location. Keep up the great work!
Love this place the person who is helping me jodanna was amazing and she helped me out with everything that I needed definitely will be showing back up here!
I love this place! I've been coming here for year's and everyone is great!! From Wayne to Danielle, Natalie, Cynthia, Nickie, and everyone! Much love and appreciation!!!💛🧡💚❤️💙💜
Great place for everything!! The flower is great. The customer service is fantastic !! Love going to Cannabist.
Best dispensary in the state hands down!! Best staff, best prices and consistently great products. Would recommend to anyone and everyone!
Cannabist of Sarasota ,FL was phenomenal. They promised a higher experience . I will say " they followed through ". What an amazing experience. Their staff were A++. My budtender River was thourogh, wise, cheerful, all smiles and really helped me to set this place as my #1 go to. Amazing products , great staff (Jody, Jim, security.TY) and 2nd to none on selection of our medication needs. Thank you Cannabist Sarasota for the experience of all dispensaries. The highest experience there is? Cannabist Sarasota is were you'll find it.
This place has really looks great inside with the new branding. The vibe reminds of the upscale rec stores in CO. Danielle was my budtender and was very courteous and knowledgeable. I will definitely be going back.
First time at this dispensary... I was helped by River. She was very knowledgeable and polite. She spent extra time helping me make an informed decision on products based on my personal experience with similar products available elsewhere. Based only on her service I expect to return in the future.
Nice I was in again andy is outstanding i just want everyone to know she is so knowledgeable people very helpful I want to add I have been in recently and I live in Englewood so its a little drive they gave me a birthday discount on top of my senior citizen it was great you gotta come here cynthia was great thanks you guys
Great flower selection and knowledgeable staff. Brian is great. Thanks y’all!!!
Bryan Del Valle did an amazing job along with the team helping me find what I was looking for. Also Bryan took the time to take care of me on every question I had with a smile. I felt at home. Thanks Bryan!
Great experience from very knowledgeable staff, especially River. Got the best deal an an ounce I've ever gotten in my life. Pineapple Express for $90, & not "smalls". Top Terps: Terpinolene 0.8%, Ocimene 0.24%, Limonene 0.2%. And it's not crumbly & dry. Perfect moisture! Thanks!
I was amazed by Melissa who waited on me. She was so genuine and the store was absolutely beautiful. It was the best experience I've had in a dispensary in a long long time. Highly recommend. Melissa gave me some very helpful information and educated me on the different terpenes as well. She was amazing
So grateful to All the Wondetful Employee'sWhat an Amazing Face-lift. Many BlessingsLove you 😍
Bryan is the man and literally makes me want to come here so he can assisst if needed. The rest od the staff is amazing as well. They really are patient and friendly. I appreciate them alot.
Awesome staff. Very knowledgeable. Great experience!!! Highly recommend
Best dispensary in town! Always a pleasure working with the most knowledgeable budtenders! Love the flower 💚 constantly dropping new products! So many choices! Thank you to the SRQ store! 👏🏼
Staff is always friendly, helpful and very educated. Nathalie went out of her way to research a strain for me. Quality of product is superior to any other in the area.
Wait times are incredibly short and the dispensary is always decorated to the nines. Staff is extremely knowledgeable on the products and happy to take the time to help you find something that will fit your needs. My favorite bud is the Jungle Fruit (hybrid, 2nd photo); Even at 12% percent THC, it has powerful effects and a beautiful fruity smell!The photo on the left is the Mojito flower, a wonderful sativa.
Great customer service. Fast convenient wait time, friendly staff
This is my neighborhood dispensary. The staff in general is very pleasant and I'm always greeted by my first name. An indispensable staff member Nathalie has always provided exceptional service whenever I showed up whether I have a pre-order or ordering at time of visit. I appreciate all of you.Thanks!
I genuinely love coming here! I love Cynthia and everyone working there. They are so helpful and are really knowledgeable with their products. There is never any judgement and I have never had a bad experience. Thank you to the staff for all their hard work!!!!
While pretty inside the ladies behind the counter could barely be bothered with a visit. I said I had never been in before and a grungy binder was pushed to me to pick. I probably won’t be back.
Poor QualityBought smalls, witch I have bought before. This time they are very small. Some are the size of a pea. Bottom is shake & stems.And it contained leaves.Columbia said too bad, can't or won't help. Won't be buying there anymore.
It was like an enchanted forest with cute lil gnomes & twinkle lights in trees. Definitely worth visiting.
The amount of product this dispensary has in stock is tremendous. The flower was cured perfect not to mention a 1/2oz smalls container for 100 bucks what a steal! Definitely a hidden gem! The staff is extremely knowledgeable regarding their products as well as very friendly.
I had my first visit to Columbia Care on Saturday. Bryan was my bud tender, he was quite patient with all my questions and had a great attitude and substantial knowledge on everything. It was a fun, great shopping experience everyone there were friendly and good vibes overall. Make sure this dispensary is at the top of your list to visit. I'll certainly be back 😄
I leave a 1 start with a heavy heart. Friendly staff, Andy is awesome.But the medicine has taken such a turn the last couple of months that I don’t know how they can stand behind anything they are selling.I could leave a really detailed review but I won’t.We all work hard for our money. Medicine isn’t cheap. I feel like I have wasted a lot of money at this place the last couple of months.Just trying save you the headache.Shop around, more and more options.
Great quality. Honey child is amazing. Hell fire is awesome as well. Good hospitality people. I would recommend you try them out. I went to the Sarasota location and delt with Bryan.
They are always really helpful and professional. Although they are occassionally out of the products my mom uses regularly, they have made great suggestions that have given us more options that work for us.
The medical wax I purchased from Columbia Care shouldn’t even be allowed to be sold to patients. Nasty brown mids color and tastes worst than something I extracted myself. Extremely unrefined I wouldn’t even feel safe inhaling this product. I can’t really speak on their flower as this experience completely turned me off from ever going back.
Great atmosphere. Knowledgeable tenders. Top shelf product. I will be a returning customer for sure.
The facility was very clean, employees very helpful, and pretty good flower but the shatter I purchased was a mess. It was immediately the consistency of wax and was nearly impossible to get off the parchment paper without ripping. It won't even go back to shatter unless its immediately out of the freezer, and still then it gets waxy so fast I can't get all of the medicine off. Had to throw half of it out, never had this issue at competitors.
Amazing service every time I’ve been in.Products are always outstanding ,especially lately.I can not say enough about how great an experience it is this location.Thank uEric
great dispensary!!excellent staff, always friendly and helpful.usually less than 5 minutes wait and quick service.great place for flower.you can call them and they will answer your questions.nothing bad to say!!BEST DISPENSARYgive them a try.btw, you don't have to ring the bell to get in, security will open the door when he sees you. nothing wrong with them wanting to keep staff and customers safe.
My Favorite Dispensary!Absolutely Great Flower!Try the Mint Chip, it is so good.Tons of Discounts!I'd like it if you guys had merchandise or a Venice location. Hahaha Its faster for me to drive out to Sarasota and go to Columbia Care than to go to the Trulieve 5 minutes away.
Amazing customer service and clean facility. They offer great discount opportunities and discounts for Vets and Students. The product is great for what you pay, shatter was amber colored and good consistency. Rosin smelled great, nice and chunky and not melted. Flower was mid tier but for the price you can not beat it. Columbia Care trumps Trulieve by a long shot when it comes to prices and customer service.
Atmosphere really does make a difference! I felt immediately comfortable. It doesn't feel like a retail storefront, more professionally therapeutic. Cynthia was very helpful and friendly!
Staff was great!! Nice place!! Not packed like some other dispensaries! Definitely be back!
This place has really improved in the last few months. Their prices used to be too high relative to the area competition, but now they are very competitively priced and have great flower. Nathaly was my budtender and was very courteous and knowledgeable. I will definitely be going back.
This place has the best popcorn flower out of the four dispensaries I've been to. Their flower is always consistently good
I love Columbia Care. The staff is great and they run a great store. Friendly, efficient and informative. I go for the flower and it never disappoints. Not always a large selection but whatever they do have is BEAUTIFUL.Perfect Example: today they only had one variety. But it was Incredible large, well cured flowers of Pineapple Express at over 20%Call ahead. Not everything is online.
BEST BUDS IN THE STATE. Friendly staff. The Buds are dense and grown correctly.
Coming into this store is an extremely pleasant experience every single time. The staff is super friendly, knowledgeable and follow safety protocols. Other dispensaries don’t compare, the product is amazing.
They go out of their way it seems to make you uncomfortable. They will make you remove your glasses, hat, and anything else but then force you to wear a mask. They will then tell you how everything they do is the Law. Other Dispensaries do not lock the front door, make customers remove their eyeglasses, make customers remove their hats, force all people to wear a mask(no exceptions, even health reasons) When you ask any questions at all about any of these things, then you get BS delivered in a very unprofessional way and told it is the LAW or a state Statute or some other BS. Even though it is not the Law, and it can be proven that these Columbia policies are NOT Law. So this place has no problem making up things and even after being sick and in pain for years and finally getting some relief, I made to feel like I'm a criminal as soon as I walk in the door.
Awesome flower at great price one of 2 of my go to disp for flower. In and out
went to try new dispensary near my home on siesta. thought this will be nice because its less than 10 min away, but when i got to store someone walked in before me coughing and sneezing, then rang the doorbell outside and was let in. I waited for door and doorbell to be cleaned and it never was. I had to leave because i have pre-existing health conditions I can't risk getting covid-19.
I went out of my way to try Columbia Care in Sarasota, Florida as I’ve read and heard good things about them. I was put off when I first arrived because I had to touch/ring a metal door bell before entering, I guess this location hasn’t heard of the on going pandemic? I was instructed to give them my card and was then handed a clip board and pen (both of which were not cleaned prior to me using them and there was nothing to indicate that has ever happened) and told to fill out the information the same exact information is located on the medical marijuana card. Seemed a bit redundant, but nothing I could do. I was greeted at register 6 by Cynthia who was not very friendly and a bit abrasive to put it lightly. I asked her a few questions and was rudely interrupted when I didn’t realize I had to answer the “where did you find us?” question. She wasn’t very knowledgeable, but luckily there was a competent employee (nice guy) who was able to help. After I left, I received a call from a number I didn’t recognize which I answered and it was the receptionist from Columbia Care, I was called because she Wanted to inform me that “I left my card on accident”. I was a in traffic and already a few miles down the road, so I asked “would tomorrow be ok?” She replied “Ummm ok, I’ll keep it at the front desk”. That’s when I realized she didn’t hand me back my card nor did she even attempt to. I called back because she was weirdly adamant about it being my fault that I forgot the card and she said “I put it on the counter, you must not have seen it. We can mail it back to you if you’d like”. I told her to please do so, I won’t be coming back. The flower I got was also very low quality and nothing like the OG Kush and Chemdog I was accustomed to (I was a Red Card Holder in Colorado)I wouldn’t recommend this place to anyone.EDIT:Wayne,I can tell by the way you're addressing an unhappy customer that a lot of this stems from your inability to conduct yourself professionally. I can ASSURE you that the doorbell was NOT cleaned after I touched it and again it was not CLEANED AFTER the person who came in behind me. I'd be willing to bet whatever you'd like that it was NOT cleaned as frequently as you stated. if you actually were intelligent enough to do your due diligence all it would take is you reviewing your security camera footage to see that I am without a doubt 100% correct. I'm sorry if technology isn't something to comes easy to you and your generation I am sure you team attempted to pass the blame to me rather than own up to their inability to provide quality customer service, especially if you're the person setting an example for them to follow. I'm sure you clean things, but not after each use which is what I addressed in my review. For you to insult me and refer to my statement as asinine further solidifies the fact that the reason for my sub-par experience is because you yourself need more training on how to properly interact and engage your customers.Do you even know how to sort through your reviews because there are 4 other people who have left
I went out of my way to try Columbia Care in Sarasota, Florida as I’ve read and heard good things about them. I was put off when I first arrived because I had to touch/ring a metal door bell before entering, I guess this location hasn’t heard of the on going pandemic? I was instructed to give them my card and was then handed a clip board and pen (both of which were not cleaned prior to me using them and there was nothing to indicate that has ever happened) and told to fill out the information the same exact information is located on the medical marijuana card. Seemed a bit redundant, but nothing I could do. I was greeted at register 6 by Cynthia who was not very friendly and a bit abrasive to put it lightly. I asked her a few questions and was rudely interrupted when I didn’t realize I had to answer the “where did you find us?” question. She wasn’t very knowledgeable, but luckily there was a competent employee (nice guy) who was able to help. After I left, I received a call from a number I didn’t recognize which I answered and it was the receptionist from Columbia Care, I was called because she Wanted to inform me that “I left my card on accident”. I was a in traffic and already a few miles down the road, so I asked “would tomorrow be ok?” She replied “Ummm ok, I’ll keep it at the front desk”. That’s when I realized she didn’t hand me back my card nor did she even attempt to. I called back because she was weirdly adamant about it being my fault that I forgot the card and she said “I put it on the counter, you must not have seen it. We can mail it back to you if you’d like”. I told her to please do so, I won’t be coming back. The flower I got was also very low quality and nothing like the OG Kush and Chemdog I was accustomed to (I was a Red Card Holder in Colorado)I wouldn’t recommend this place to anyone.
Great first visit! Brian was patient with me and quite helpful. Definitely will return. Flower is 💥
Great flower. They have limited options but I still give it 5 stars because they are new and it’s high quality so far
This place is great my son has autism and has extreme difficulty reading.They treat him like a person with respect and made him feel comfortable in a situation that would normally be impossible for him Thank you Columbia Care Sarasota!
Very nice place with friendly and helpful people and good deals on great products. Looking forward to returning.
Love the product and love the people here❤🧡💛💚💙💜
Picket up some of the famous Pineapple Express. Was fantastic. Would love to see CC get into the concetrate game with some of their plants.
Very friendly and professional service. Knowledgeable staff and just a beautiful facility.
Picked up some Master Kush and Granddaddy Purple. Very pleased with the flower. You can only buy two per visit and you can't use discounts for flower. Those are my only two complaints. Master Kush is definitely strong with an awesome taste.
I love Columbia Care's dispensary! The staff is extremely welcoming and knowledgeable. I didn't know anything about medical marijuana, but after a few minutes with Judy, (who was very nice and informative), I feel comfortable with the products. Thank you for such a great experience!
Best customer service I've experienced in the Sarasota dispensaries!The Patient Consultants/Sale Associates genuinely seem to care and listen to your individual needs. I'm looking forward to October, when they will carry flower.Convenient location with nice parking lot.