I am a fan of the store. Have made it my default place to go. After being quoted price of $35 for a card and then being told it was $51 and that I was being given a generous discount. I decided Cannabist would not be my go-to-dispensary in the future. All that work to acquire a customer and then casually toss them away seems like a bad business model. The employees are great and I wish them the best.
I have had incredible support and service the two times I have gone. I am seeking supportive help for my breast cancer reconstruction. April was super knowledgeable about the surgery I had and made wonderful and educated suggestions for my pain and sleep issues. I am forever grateful to her and the staff for being so wonderful to me on this journey.
Kendall is VERY knowledgeable and helpful. Medical marijuana is new to me and Kendall listened to me and gave excellent advice and rcommended a different products to try. I am very pleased with my second visit to a dispensary. My first visit (a different company) left me with more questions and not happy with the products they recommended.
James was great to talk to for my first experience inside, he helped by finding out what flower I like and why. The flower was a great recommendation, his description was very on point.
Kendall was very educated and did a great job and explaining what was the best THC typing cannabinoids available. Quite impressive and I will definitely revisit this store.
James was fantastic. I had ordered this online last night, but the order that was bagged wasn't what I ordered. James was patient and understand, and helped me identify what was originally ordered. He happily fulfilled it. Under the confusing circumstances the process was quick and painless. The kind of service one should expect, but sadly is found less and less often these days in St Augustine, in my experience.
I’m a tourist, I walked in on 7/13/24 and it was 10 minutes before closing. I was denied service because they “don’t take new patients at certain time” the girl with the messy gold dreads was rude. When I left I was looking at the previous reviews and I see other NEW patients were served even though they arrived late. This is laziness, there’s just some places I never go to for a reason. LAZY. I drove to Trulieve and they take new patients until close 👍
Thank you so much Sky. What a wonderful experience I had with this young lady today. She was very helpful, knowledgeable, kind and great customer service.Was in and out in a heartbeat, no waiting time and quick just as I like from a business.Highly recommended 5 ⭐️⭐️⭐️⭐️⭐️ All the way!
Skye was great and had awesome recommendations! Love having a budtender who’s so knowledgeable about their products! Makes the whole process so much better and easier 🥰
Kelly was highly knowledgeable and Helpful! Very Intelligent! She made the visit comfort! Awesome Customer Service
I came on not really knowing what to look for besides how I wanted to feel and how much I wanted to spend and Damaris did a great job helping me navigate the best bang for my buck. When you want a seamless experience she’s the one to go see.
I had an exceptional experience here! The team consistently delivers top-notch service, and I truly appreciate the wide selection, including whole ounces. Highly recommend!
This is under my boyfriend’s account! I’m Courtney!! I just had the best experience with Kendall she is amazing and so knowledgeable!! The employees are awesome, and I’ll definitely be coming back!
First time ever at a dispensary and - wow - what a great experience! From the moment I walked in the door everyone was so friendly and helpful. I was expecting to be confused and out of my depth, but April was an exceptional consultant. She was knowledgeable, professional, and super fun. She made the entire experience a pleasure. Thank you April and staff. See you soon.
Very friendly and informative. Only suggestion is that 1st time people should be with someone with more experience which Skye had to call another person in to give me more information. Skye is going to do great!
I was there and it was my first time. Skye helped me in the most amazing way and she went above and beyond. I definitely am super satisfied. If you need anything make sure you go inside and see Skye!
Me and my gf came in for the first time and had Kendall take care of us. She was super personable and helpful with figuring out what we'd like and giving us some pointers around town for our vacay.Oh, and the products were top notch! Thanks so much!
This place definitely has a different vibe. Very laid back and welcoming staff. Everyone's always helpful when I go and I'm usually in and out very quickly. Definitely recommend this location for sure. UPDATE 2-24. PLACE IS STILL SUPER AWESOME. HAVEN'T FOUND ANYONE THAT ISN'T VERY NICE AND EXTREMELY HELPFUL. BUT THE GIRL THAT HELPED ME TODAY WENT OUT OF HER WAY TO BE SUPER NICE TO ME SO IF YOU GO IN ASK FOR SKYE AND IF YOU'RE EXPERIENCE WITH ANYTHING LIKE MINE YOU WILL BE VERY HAPPY.
April is knowledgeable, friendly and enthusiastic. I have enjoyed her recommendations. Thanks April for the great experience!
Kendall did a great job to explain the different products and make sure I got what would work well for me excellent experience.
Never ever a bad moment with James! Always feel welcome! I absolutely love this place! I wouldn’t go anywhere else and I always come to James and Paul and staff they are ALL very kind and so helpful to me. I’m grateful and blessed.
Larry always greets me with a smile and suggests all the best stuff! He makes sure I am up to date on the latest arrivals and sales too! Awesome guy and great service 10/10!
Love this place. The girls who took care of me were so friendly and patient. I didn’t feel rushed to pick something out and I was given exceptional service!!
Julio Aka Larry!! Was so great ! First time coming to cannabist . Larry was very welcoming and said I have to try the best in town. 😉 Thanks for all the info on Cannabist I will definitely be back!! Keep being you !And also thank you to the lady and man in the front checking me in giving me all the details!!!!
The gent who made my profile at the front was very informative (general manager I think he said?) Also, April was great during my first visit and made sold suggestions that I loved. Thanks April!
John was absolutely awesome!! I had an issue with my bank and it took me about 20mins to work it out on my end. John patiently waited and did everything he could to assist me in making my purchase. Highly recommend. Haven't tried product yet but.... I'm sure it's that FIRE
Always a great experience! The quality has increased while prices have decreased! Double win!!! Staff are knowledgeable and professional.The service is fast and I was in and out in under 10 minutes.HIGHLY recommend!!!
Great staff - very friendly and helpfulI was in and out faster than I have beenanywhere else in town-Products were quality and discounts wereSweet 😁
Kendall completely understood my situation and in short order with full explanation provided me with the direction I needed to make my therapy choice and got me on my way. Thank you so much
April is amazing & knowledgeable. Helped me, after she answered a couple of questions, choose a product that I hope will work. (this was my first visit)
The people were very knowledgeable and courteous. They all made me feel very comfortable and knew exactly what I needed for my condition. I definitely recommend this dispensary if your not sure what to get. These people will for sure steer you in the right direction to feeling better.
By far the best dispensary in a 50 mile radius. I drive 30 miles here because the staff is outstanding! They always remember me, greet me by my first name, ask about my husband if he’s not with me. Truly a personal experience.
I made an order on 5/3 in the evening online with the St Augustine Cannabist dispensary. In the morning it was gone. Called the dispensary, their response “nothing we can do”. What ? So my order that with the discount went from a total of $185 to $260. Not a moment of compassion or understanding. A waste of a dispensary!!
James was amazing! He is very professional and knowledgeable. I highly encourage you, if you have not already, to come and talk to him or the staff. They will not let you leave disappointed. I have had nothing but great experiences with them!
John was awesome, extremely knowledgeable, and understanding. I appreciate his patience because I have a lot of questions and he was nothing more than accommodating. Thank you. The whole staff and the atmosphere, in general, are wonderful. Not one bad experience since I've had my card for a year.
April was absolutely amazing! She was very informative and knew the differences between what I said I wanted and what I said I didn’t want. She recommended some great flavors based on my own taste. This was my first time in a store like this and I will never go to a different one. I left educated, and felt like I was taken care of and giving some great deals! Thank you guys so much! I was a little nervous, This was a wonderful experience!
Larry was the man 🙏🏼 He made my visit awesome ! Answer every question I had and gave me the ins and out on products and even suggested this or that from what I told him was my goals . He was super knowledge and made my customer service experience flawless! Also , everyone was super welcoming and just overall good positive vibes throughout the store ! Will be a loyal customer , thank you Larry Mitchell for an outstanding customer service and speedy checkout !
Chad was so awesome. The over all customer service here is amazing. Chad took the time to talk to me about the items I was purchasing. He gave me tips and pointers. The gentleman working next to him was also extremely friendly. They gave me a awesome discount being a first time customer and I got a lock box for next to nothing. Thank you. Our visit to St. Augustine ended greatly.
I might be biased because I've been waiting for this day for 30 years, but I was not disappointed when I was finally able to walk into a simple but elegant store and legally purchase some of the finest medicinal grade products that I've had the luxury of trying. Comfortable atmosphere, relaxed but professional ambience and service, excellent pricing and loads of fantastic deals, even a loyalty rewards program. I couldn't be more satisfied 👍💯
Always have an amazing experience at Cannabist from the moment you're checked in, but Chad really did go above and beyond! He took his time explaining everything to me, answering all my questions and making sure I got the best deal possible! It’s amazing to not feel rushed and truly cared for as a patient! Thank YOU
Pros:Awesome, helpful websiteOrder was ready within minutes of submittingThere's a drive throughFriendly staffCon:I ordered 2 flower jars and when I got home one clearly had less in it than the other. This dispensary doesn't have the flower jars sealed like other places so it seems like it'd be easy to pinch some off the top. Not saying this is what happened and I don't have a scale to measure the quantity of flower, but it's pretty obvious from looking at the 2 jars i got ripped off☹️
First of all, this isn't incredibly important but it's worth mentioning: the design of the dispensary is gorgeous. Secondly: everyone was awesome but Kaitlin was especially rad. She was patient as I slowly read through the product details of what they offered and explained the items I didn't know about. It was a great experience and I'll definitely be back.Also: I didn't have to wait at all, I got to go right back. They have a huge assortment of items, especially edibles. And there's a section of the shop that's intended for classes, which I'm interested in taking. Very cool dispensary!
Oh man, Adam was the freaking bees knees dude, Product knowledge? GOT IT! Recommendations! YES FREAKING SIR! Positive attitude you ask? HECK YA!! Adam was the bomb and so is the rest of the crew including Larry and James. Amazing location, amazing people, amazing medicine. 20 out of ten definitely recommend!
Cannabist has a clean feeling environment with nice decor. The inside really creates a nice vibe. There's a check in desk when you first walk in, and then you go to the back counter to purchase from the budtenders. My first time visiting, everyone was super friendly. It was my boyfriends birthday and they gave him a couple cool freebies! The second time the staff was different people and a little less friendly. I felt a bit rushed as it was towards the end of the night but I feel as if customers should feel welcomed up until closing. As we're just getting products that are already packaged vs a restaurant where you have to cook whole order. I just try not to go within the last hour, and if my schedule doesn't allow for that I'll just go to different dispensaries vs going after the last hr-30 minutes. Unfortunately that has made it to where I haven't been able to shop at cannabist as much as I've wanted. The quality of the flower I've tried thus far has been good. The MB × WC is a really good sativa. The honey child wasn't as good as I expected. Hopefully I'll make it in to try more products soon.
Kat was so helpful! She made sure I got the best deals and was very professional. I would recommend her to anyone! She understands what you are looking for and makes great recommendations. She is a superstar!
Kaitlin was amazing! The ultimate professional! She had so much knowledge about various products available, her care about matching the customer needs to the correct products was exemplary. I will recommend her to everyone.
The people are what make this location great. Larry and the entire crew are so welcoming, helpful, and knowledgeable - I feel like family and I know I am being cared for. They also have the best selection and the greatest deals. I won't go anywhere else.
Excellent service, never waited more than five minutes. The staff, especially Adam and Paul were extremely accommodating, patient and very knowledgeable, friendly and make you feel at home. Compared to other locations in town, their flower sticks to your finger when pinched and doesn't just crumble apart like an old dry news paper.
So EASY! Martin greeted me with a nice welcome. Answering all of my questions was a breeze. Really didn’t know what to expect but this was quite pleasant. Martin was enjoyable to talk with and I really appreciated his knowledge. Go there, talk with Martin and you’ll leave satisfied. Can’t go wrong here ⭐️ ⭐️⭐️⭐️⭐️ stars!
Very nice and helpful. I appreciate them for that.I love going there because they have a welcoming smile as you are walking up to them and they get the job done with class and compation for the customers. They really do care about you and what you need. Thank you for that. They are awesome!!
So EASY! Martin greeted me witch a nice welcome. Answering all of my questions was a breeze. Really didn’t know what to expect but this was quite pleasant. Martin was enjoyable to talk with and I really appreciated his knowledge. Go there, talk with Martin and you’ll leave satisfied. Can’t go wrong here ⭐️ ⭐️⭐️⭐️⭐️ stars!
Once I came to this dispensary I never went to another dispensary. My first experience was with this nice man. He is so helpful and pleasant! I was happy to see he was going g to assist me today.
The check-in experience was very pleasant and welcoming with the person at the counter (wishing I had noted their name). April was wonderful— extremely helpful, patient, professional, personable, and very knowledgeable! Larry was great. 🙂 All other staff were attentive and friendly. My medical issues can be a real drag, and I appreciate the kindness.Thank you, Cannabist! 💚
Excellent service, never waited more than five minutes. The staff, especially James, are very knowledgeable, friendly and make you feel at home. Compared to other locations in town, their flower sticks to your finger when pinched and doesn't just crumble apart like an old dry news paper. They are my go to.
I love all the staff members. They always greet me warmly when I come in and make sure I'm taken care of before I leave. The atmosphere is amazing. I definitely recommend Cannabist to all my family and friends that have medical marijuana.
These are some of the nicest people I’ve met.Great quality, great selection and inventory, and a bunch of cuties 🙂 I’m always satisfied by everyone I talk to and with everything I purchase.This message was paid for and approved by Katelyn Hayes
Fantastic place with fantastic people! Larry helped me today and was awesome. Thanks again
The people are what make this location great. Larry and the entire crew are so welcoming, helpful, and knowledgeable - I feel like family and I know I am being cared for. They also have the best selection and the greatest deals. I won't go anywhere else.
Absolutely amazing!! The staff is incredible!!! I am always pleased with the product quality 😀 and price!
Man do they take care of their customers. First day I walked out with so much and payed so little. 5 stars for sure I'm happy with the service and product thank you.
Larry even politely asked me to remove my sunglasses, so as to verify my identity. I was looking a little mysterious, couldn't blame him. Much respect, Larry!
Chad made my day and experience. The Butter Rum chocolates are so yummy.
I always enjoy going to the St. Augustine FL store. As soon as you walk in your greeted with a smile and friendly employees. They are very knowledgeable in the products they sell and always ready to answer questions. They always have good deal going on.
My favorite dispensary I've been to so far... awesome employees and they always make sure they give you the outmost respect and appreciation for being a patient with them...I only go to here since my first time when it was Columbia care... awesome 420 time with them thanks so much you all are my hero's
I love all the staff members. They always greet me warmly when I come in and make sure I'm taken care of before I leave. The atmosphere is amazing. I definitely recommend Cannabist to all my family and friends that have medical marijuana.
The service was super fast and everyone in there was amazing!
James was an excellent help!!! Really appreciated his assistance!!! Will be back!!
Excellent Service from all the staff
In for my appointment and over to the dispensary within an hour👍
I enjoy all the staff members, Larry is my favorite by fair very knowledgeable, helpful and answers any questions you have. D is very amazing with great customer service!
Wonderful experience. Knowledgeable staff and quality product.
Professional staff and great quality products.
They had a good selection of products and James was nice !!
Good experience, knowledgable staff a lot of mix & match stuff out there. If u want to fly a plane u need to know how.
Great place, though hardly have any sativa flower
I was supposed to leave a review a week or so ago, the customer service at this location is phenomenal. I believe I was checked out by Adam and the manager I forgot his name, but he was perfect. Very helpful and friendly. He was a King 🤴🏿 ill definitely be back and a regular as well. Thank you so much.
I bought a cartridge yesterday that has an overwhelming chemical smell (like paint thinner.) I asked to exchange the unit for a non-defective one, but Columbia Care associate and manager said they are not willing to accept the exchange.Apparently the chemical smell is "normal." Be careful what you put into your body.
Went to st augustine location and got a half of master kush littles you touch it and it turns to dust worst ive ever got from there and i called and they would be happy to fix the problem if i bring it back thats good customer service.
Concentrates taste like knock off cough syrup flavors. Buds are full of seeds. Dab tabs are a complete joke. This was all in my first pickup order from Columbia Care, never again.
First time at this dispensary the staff was friendly and helpful and got what I needed 🙂
Weird vibe, imo. Good selection. So far what flower I have gotten does not smell good but is effective. The vapes irritate my sinuses but I'm a fan anyway. Declined texts but I get at least one every day from a new number.
Best dispensary in St. Augustine I’ve been to! They have big screens with the menu, which is great cuz I’m a visual person, it’s very open and spacious , and the staff is welcoming ! Paul & Adam made me feel so comfortable for it being my first time there ! Great place , good inventory too!!
Everyone here is awesome this is my all time favorite dispensary. There is never a wait and I always have fun while I'm there. Sorry trulieve 😬 but everything about this company and the people that work there make trulieve look like a beat trap house
This is the BEST dispensary in the area!It looks pretty new and they basically set up shop in an old CVS store. It's got a very open floor plan inside which is a nice change from the claustrophobic inside/no parking outside type of dispensaries that you usually see. It even has a drive thru option like a CVS does!This place had a lot more variety in product compared to other dispensaries (like Trulieve) and they also didn't run out of product in several hours all the time.I'll be going here for a long time!
Really cool. Went here and got some really great flower. First timers discount was 50 off 150 which really helped. Had never heard of this company before now.
Went through the drive thru and asked for a wedding cake cartridge but was given a blue dream cartridge which was weird because the blue dream one wasn’t even listed on there website and didn’t realize until I got home so rather then have to drive all the way back I decided to just go ahead and use this one. Not only was it the worst cartridge I ever tasted but it also just got me super lightheaded and didn’t have any pain relieving affects. This dispensary has consistently given me horrible product after Ive tried giving them the benefit of the doubt on multiple occasions. Thanks for the 48 dollars worth of pinene terps.
Cool place. Will go again. Way more flower and can buy bulk! Liked first visit a lot
Excellent service, never waited more than five minutes. The staff is friendly and makes you feel welcome. Compared to flower from other locations in town, their buds actually stick to your finger when pinched and doesn't just crumble apart like an old dry news paper. They are my go to.
I walk in, they always have everything in stock, and I go straight to the teller to get what I need. If Ive been there 50 times, I might have waited once. And only for a couple of minutes.Product and prices are good, although their vapes are higher priced than the competition, and I could not see any reason why they would be. Their flower is great, with great prices that match the competitions. Great atmosphere as well.And lastly, AMAZING STAFF!!!! The people that work here are by far some of my favorite. They remember my name. They are friendly, nice, professional, and just (A) quality customer service.They also gave me a free Columbia Care facemask, which I love!
Love this dispensary the worker's are so friendly and kind.. and love the Drive Thru option!
Awesome service with a very short wait time. Will definitely be going back
Drive thru is easy in and out of. Pre order and just drive up. Show card and pay then your on your way. They also have a wide range of products
Limited flower options and availability. 15% discount for veterans instead of 20%. Nice and clean, never a line.
Thank you! This is a well run business! Organized! I didn’t have the same experience at Trulieve.
best customer service staff’s professionalism and location superbcannabis awful tangie and cream yard grass or something ol girl straightened it up Master Kush a1
This was my first visit at this location, the staff were super friendly and welcoming. I placed an order online and it was ready within 10 min if that long. It was in and out no wait no stress.
best customer service staff’s professionalism and location superbcannabis awful tangie and cream yard grass or something
A1 yoda cannabis products the best customer service staff’s professionalism and location superb
I will never go anywhere else... the people here care about me. The people here know me by name and always make me feel welcome and special!! It’s always a great experience when I go here!!!!
Super quick and friendly service!!
Good offerings. Quick service. More reliable then the other one in town
The Pineapple Express was great. I had one good batch of Granddaddy Purp, but the second batch was bad. I thought I’d give them a try for a third time, because GDP is one of my favorites, but the third batch was unsmokable. Seriously, with companies out there to compare with like Grow Healthy (legit quality/consistency/hawt fyah), Columbia Care is awful. Do yourselves a favor and spend your duckets to support cannabis lovers who share their love with the quality of product they nurture and produce. Columbia Care is a busted cash grab operation.
Best dispensary in town! I've never had to wait AT ALL (compared to 30-45 mins each time at the other place in town) and the products have always been above average. The staff are all very friendly, and the store is spacious and well laid out. There are only two reasons I don't go here exclusively - 1) their stock is limited and sells out very quick, 2) they don't do concentrates (yet). Once they resolve these issues I think this will be the only place I get my medicine.
Great place! 1st time going. Great staff. Great deals. I'll be going back. I might have hit wrong button for what they accept for paying. They have a few ways you can pay. Cash is just one of the options. 😷
I am so pleased with the sevice and products I plan to let my husband buy me "flowers" for our 42nd Anniversary. Will be best flowers ever. See you later this week.
Awesome service, ZERO wait, and even my 'popcorn' size buds of Master Kush were beautiful, tight, tasty and POTENT!
Just got off the phone with Michelle who was very nice and knowledgeable.! I can't wait to go down there and purchase some of their products!
I was excited to hear you were open I didn't know! Had an excellent first visit, and thru the drive up window . You can get a strain with high thc, very knowledgeable staff. The discounts were many... I saved 30%! Give them a try, I'm sure you'll agree .
Each time I have gone, I was the only one in the ENTIRE store (patient wise). Im shocked! Im literally in and out in like 5 minutes! I love it! The staff are very nice and the bud is FIRE. Loveeee some of that Mint Chip. Hopefully they got some of that GDP in tomorrow, gonna stop by!
Finally some great cannabis in Florida! I miss the West Coast ganja experience, and this is as close as it gets. And the prices are on point! Thanks Columbia Care! Erin’s your go-to budtender🤙🏼
Great to have a choice now instead of only one and the products are awesome....
First time Columbia Care patient & my expectations were blown out of the water. From how nice the staff is too simply the layout and how nice the place is. I will 100% be back
Ok guys what can I say about our newest dispensary. Well as soon as I walked in I was greeted and given a very warm welcome ( which is needed as to not be overwhelmed by the massive size of this place) by 2 really nice women Robin and Francis. The store manager Michael was also friendly and available if I needed anything at all. When I went to the back Richie was ready and willing to help! I ended up trying out 2 different strains of flower and was given some really cool swag! Overall in store experience? Totally awesome 👍Now once I got home here's what I think, I tried the products and it's pretty good! I think mine were a little on the lower THC than I'm used to though. Unfortunately as of now their products are limited to flower, cartridges and CBD I believe. However I'm very interested to see what they have in store for us!
💥 Wow .💥.....I am recovering From Having CANCER They took care Of me when I was there It was a positive experience The flowers Is fire fire fire Lots of Crystals on the buds . People there They are laid-back And they are professional I just wish they had more Different kinds of Flower . They had this tangerine Cream Flower It was so good I wish I would’ve Bought all of it They said they had were coming in shipment soon It’s well worth it No BS. ......🔥 Get that fire🔥. ...... The other ddispensaries don’t have Vibe......
Great Team!! Customer Service top Notch!