They were amazing, so nice! Was kinda nervous to go in for the first time but they were very welcoming and sweet. Definitely helped with a lot and gave advice. 100% will go back. Thank you very much Omar!!
I had an exceptional experience at Cookies Miami, largely thanks to Nathaniel. His knowledge and professionalism made my visit smooth and enjoyable. He took the time to understand my needs and recommended products that were perfect for me. The store itself is well-organized with a fantastic selection of products. Nathaniel's friendly demeanor and expertise truly set Cookies Miami apart. I highly recommend visiting this store for top-notch service and quality cannabis products.
I stopped by this dispensary on my last visit to Miami and was assisted by Gerardo. He was knowledgeable and friendly. I ended up with the blanco. Excellent suggestion. Its nice to purchase from dispensaries where the employees understand the customer’s preferences. I will be back!
My boy Nathaniel has the best customer service. Real cool vibe and knowledgeable about every product. Thanks again COOKIES!!!!
Gerry was the bomb ! Took the time to explain everything in detail and was super cool. Knows his stuff but most importantly his customer service was great that’s what you want when you walk into a place to feel comfortable. Cookies also have door hybrids the Hawaiian rain is fire 🔥
Very helpful guy he was very helpful and very normal nice guy. I recommend you to give him a five stars.
Always a great experience shopping at Cookies, the entire team is knowledgeable, helpful, and efficient, there is hardly ever a wait, and if there is, it’s only about a minute or so. The space is clean and inviting. Nathaniel was my bud tender yesterday and he was able to make great recommendations for my purchase and for future visits. Will definitely return!
I come to this location 2-3 times a week and I can say they are the most hospitable crew I’ve ever met. Juan and Nate are top tier associates and they make me feel welcomed every time I come as if I’m a first timer. Thank you cookies thank you boys!
I stopped by to grab some flower and concentrate today and was helped by a great budtender named Gerry , he was very informative and knowledgeable on the menu and helped me narrow down to my best choice. I was very pleased thank you
Mario L was exceptional and very considerate. Great representation of Cookies. Reffered hawaiin rain and it is phenomenal. He was wonderful. Very thoughtful and problem solving !!!Manuel was amazing today knowing exactly where to guide me !!!! The mellow is exactly what I was looking for. He is an exceptional member of the cookies staff and will most definitely continue coming with this type of treatment amd quality care!
Martin Carlos and Nate were very nice dudes. You were very helpful selecting what flower best suit me.
This place is the spot to go to by treasuring yourself. With tons of options to choose from, you’ll be wanting to try everything! But slow down there, cause there’s times people walk in and don’t know what they want. That is why Nate and Martin got you by guiding you from the choices that you want, they’ll help you choose which product is suited for that day. So whenever you see a Cookie, don’t eat it if you got no milk, walk in and feel the high. Take care.
A big thank you to Maya for making my first experience a breeze. She took the time to explain everything. The product is amazing too! Love love love the rosin.
Wow great selection of high quality product. Excellent staff. Nate helped me and was very knowledgeable, knew about the best deals and overall made it a great experience. I’ll be back soon! Thanks Nate!!
Out of all the dispensaries I’ve been to none have matched the quality and service of this one. Nathaniel, the worker who attended me was very kind and patient and took the time to explain each strain to help me find exactly what I was looking for. Overall if I could rate more than 5 stars I would and next time you’re thinking of passing by make sure to ask for Nathaniel, he will definitely make sure you get what you need and more.
"Absolutely stellar experience at Cookies! Nathaniel's expertise is unmatched; his recommendations were spot-on, ensuring I left with exactly what I needed. Not only did he provide top-notch service, but his genuine enthusiasm for helping customers shines through. Nathaniel truly goes above and beyond to ensure every visitor has a fantastic experience. Cookies is now my go-to dispensary, thanks to Nathaniel's exceptional service!"
Nate was fantastic at his job! This was my first ever visit to this store and I was fascinated at the attention! He’s very well known with the options the store offers! Loved every suggestion he gave me! Definitely would be coming back! And asking for Nate again!!!
Had a great experience with my boy Nathaniel who hooked me up with some killer tree. The way he spoke about the bud was so effortless almost like they are selling like hot cakes! Can’t wait to come back in a couple weeks and get Nathaniel again!
Had an amazing experience while shopping here and received some great service from Nathaniel. He was extremely knowledgeable and very patient with me as I had a lot of questions. He made me feel very confident of my purchase and I was very happy with the products I came home with.
Manuel was really pleasant to talk to and knowledge exceeded expectations. Recommended exactly what I was looking for as well as taking care of his customer. Great group of people and quality herb. The best dispensary, I drive from key west and choose Cookies every time.
Maya at Cookies Bird Road was absolutely phenomenal!!!!! Not only was she knowledgeable about the product but she was also extremely helpful and understanding when my little one had a potty accident in the store!!!! 10/10 When it comes to her customer service!!!! I want to come back just to chat with her again!!!!!
Mario L was exceptional and very considerate. Great representation of Cookies. Reffered hawaiin rain and it is phenomenal. He was wonderful. Very thoughtful and problem solving !!!
The place and everyone there are awesome! Maya was super helpful and has an amazing attitude and energy! Thanks!
This is the best dispensary ever, I come from key west just to shop here. I can only hope one day they will open a cookies shop close to mile 0(home). Manuel is the next best thing since sliced bread. Came to no surprise when he told me he was the manager. I see Manny going very far in this company or wherever he chooses to go in the future.
This is the best dispensary in town hands down. I come all the way from down in Homestead! Carlos always looks out for you on any potential savings you may have available.
Did Great Job and assisted me very well And I will come back as alway. Thank you
Hey man say man you guys are awesome everything’s on point so far at the new location in Tampa! Ross always takes good care of me when I stop by he’s super cool shop with him!!!
This is the best dispensary in town hands down. I come all the way from down in Homestead! Always great staff and they always look out for you on any potential savings you may have available.
I went into Cookies while visiting Miami. Maya was extremely helpful inside and showed me literally everything. It’s beautiful inside too. Definitely recommend stopping by there!
Amazing experience at my first MMJ dispensary! Juan is the most knowledgeable and customer service oriented staff member. Would highly recommend him and this team!!
As a mother of three children, I think that the name of this place and the fonts they used for the sign should be banned. My youngest daughter, who is only 10 years old, has asked me to go buy cookies at this place. I would like someone from the company to explain to me why I have to explain to a 10-year-old that these are adult cookies and that they are not good for her. How difficult it is to educate children in this twisted world we live in! I am speechless!!!
You feel welcomed from the moment you walk in here! Amalia my cashier was also so kind and informative.
Nathaniel was super cool. Very helpful and knowledgeable. My first time walking in and he made me feel real comfortable. Will come back.
First time at Cookies in Miami. The employees were very helpful and polite. Good smoking cannabis, but online they had way more to choose from and by the time I got to the store they didn’t have much to choose from. The quality was top notch. Lesson for you all: QUALITY OVER QUANTITY ♥️🙏
Loved the store, Carlos was awesome and knows his stuff. Most dispensaries are honestly kinda depressing inside but this store brings the vibes and quality to make anyone wanna come come back. Prices could be better but y’all offer great discounts, sales, and a nice reward system!
Fantastic recommendations of the Georgia pie. Fresh batch 29%thcWas super surprised at how amazing this batch truly was. Will always just ask for whatever the bud tender recommends. Thank you cookies team.
As soon as I walked in Maria greeted me with a smile and a warm welcome! She even mentioned how we share the same birthday! Juan was also super helpful! Awesome crew
Nathaniel is an excellent bud-tender. He knows all the Cookies products intimately and was able to guide me in my choices. Wonderful experience and I can’t wait to return. Thank you!
Frank helped me out get my loyalty points in order, had over 800 points never redeemed and he made sure I got the discount. Would've walked out paying more amd with less items but he took his time to make sure I was taken care of. Amazing
I went with my mom as she recently got her medical marijuana card and they allowed me to accompany her inside. We were helped by Frank. He was extremely kind, sociable, and knowledgeable. He shared that he had a formal education in cannabis and it really showed in his recommendations. He made my mom feel very comfortable and at ease and she is eager to go back again. I’m very appreciative that they have such a welcoming and supportive staff and atmosphere. Definitely recommend for anyone who wants to feel welcomed and comfortable.
Carlos is Very knowledgeable about the products and their effects. Friendly and professional. Makes the experience enjoyable. Takes his time to make sure your shopping trip is complete. Thank you! P.S. I’ve been here countless times and although everyone is great his experience prompted me to write a review.
Carlos is truly a great bid tender! Understands and is educated on anxiety, he made me feel safe. I love coming to cookies because of the great customer bud tending services!
It was good ,Carlos was very attentive and helpful! It was me that I was pressed for time. You can’t go there for your first time in a hurry. I told him will return with time. Should see him soon!!!
Very knowledgeable about the products and their effects. Friendly and professional. Makes the experience enjoyable. Takes his time to make sure your shopping trip is complete. Thank you! P.S. I’ve been here countless times and although everyone is great his experience prompted me to write a review.
Florida’s first Mexican/minority owned dispensary up and running since Aug 13 2022. The staff is super friendly and suggestive of great sniffable products! The reception desk is really cramped but the overall dispensary is very clean and organized. They have lots of Cookies brand merchandise, smoking accessories and a handy rewards program featuring discounts based on the number of points you accumulate. If you’re looking for a good pick-me-up Sativa hybrid, I highly recommend the 𝗠𝗶𝗻𝘁𝘇: “𝗘𝗺𝗲𝗿𝗴𝗲𝗻-𝗖” 𝗳𝗹𝗼𝘄𝗲𝗿.If it’s your first visit or if you don’t have your medical card on you, make sure to bring (1) a 𝘀𝘁𝗮𝘁𝗲 𝗽𝗵𝗼𝘁𝗼 𝗜𝗗 and (2) the 𝑴𝑴𝑱 𝒏𝒖𝒎𝒃𝒆𝒓 and 𝒆𝒙𝒑𝒊𝒓𝒂𝒕𝒊𝒐𝒏 𝒅𝒂𝒕𝒆 from the 𝐌𝐌𝐉 𝐫𝐞𝐠𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 𝐞𝐦𝐚𝐢𝐥𝐬 for their check-in process.
Amazing selection. I wanted everything!! I got Cereal Milk and it was everything I expected it to be and more. Will definitely be back!
Good customer service, everyone is polite. Flower selection is unique, a lil pricey compared to the usual dispensary but their loyalty point system makes up for it. Happy there is a Cookies in Miami and I don’t have go to California to experience it
Have been waiting for cookies to be in Florida. Finally a good company operating in Florida.Update: I hadn't actually visited Cookies store in Miami until recently, I was just happy to see them open up shop down here. After visiting their location and getting some of the fuego they have on deck, I know I'll be stopping by every time I'm down in Miami. All the staff were super helpful. They made sure I was getting the best deal possible and once I was able to try their products.... shoooooooo doggy. Straight ⛽️. Can't wait to try every strain.
If you ain’t been out here yet you sleep! Amazing vibes from the moment you walk in. From Nay, to Vanessa, to Maria and Manny everyone was very welcoming and nice. They put me up on all the deals and helped me save money and get me exactly what I was looking for. Not to mention that it’s my birthday and they even gave me a super dope bag for free to go along with my purchase which was very genuine and thoughtful. Will be coming here often, thanks again Cookies Miami! 🔥
Hands down this is THE place to go in Miami for all your medicinal needs. The absolute best quality flower and concentrates in the state! Super convenient hours, highly knowledgeable staff and friendly to boot. I had the sales rep Vanessa and she took special care to find the best strain for my specific medical needs. Picked my brain and walked me through everything for my on what would be for my medical needs. Honestly I’ve never felt any better with her specific selection recommended to me. Great vibes and spectacular service. If I could give more than 5 stars on the rating I would gladly!
Nay was a great help. She had great energy and was very informed. She even mentioned the rewards program that you have. After mentioning it she even noticed that I had earned a reward already. I will definitely be looking forward to seeing her next time. Great experience.
Price points are a little aggressive but the quality is justified. Not much of a vape selection, Fire buds and nice gear
This place is the dispensary to go to. Finest selection of flower and concentrates. Open late and customer service exceptional! Frank told me all the information I needed to make the right selection for me! He was the best! I’m definitely becoming a regular ! Don’t walk RUN OVER and pick up your order… if I could give a higher star rating I would 🙏🏻🙏🏻🙏🏻
Excellent service. Chris the GM was great and very honest which is always amazing to see in a GM. Rachel my budtender was very helpful and knowledgeable and was able to pin point what I was looking for. She rocks! The whole store is great.
Quality is top notch and the storefront is so clean and organized! The employees are very knowledgeable, shout out to my budtender Frank who really helped me find the best stuff for me!
The Staff is very Friendly, Knowledgeable. Vanessa was Excellent made sure that I was Well taken Care, she went the extra mile and offered a discount through the Loyal Program. Showing me she cares for Her patients.
Vanessa was INCREDIBLE! So knowledgeable, friendly, and upbeat! She made it a point to understand my needs and budget which ended with me leaving as a very happy customer. I am blown away by my experience here and have never received this level of service at any other dispensary in South Florida. The quality of their product is out of this world. I highly recommended Cookies Miami!
Wow. The whole vibe was epic! The attention to detail. The aesthetic. THE HERBS! Very classy, but casual. It's like the Apple store of dispensaries up in there, for real! Everyone one was super nice and helpful, but what really stood out for me was the way bud tender Vanessa guided us through the different strains and which ones suited our needs, taking her time to make sure we were well informed. I appreciate the level of service offered here and I look forward to returning soon! 10/10 would come again!
This was a great experience to see the grand opening of Cookies in Miami. Everything was neatly stocked and everything caught my attention. Vanessa helped me out a lot and even gave me some great suggestions. Thank you!
Can’t say enough good things about the experience Jared and Vanessa were amazing I was in and out very smoothly.Products presentation was next level, tons of options to choose from in stock. Quality was amazing.
Worth all the hype. Jose C answered all my questions of what I like and gave me the best medication to help me. It’s like the first time smoking all over again I got smoked!Product and service was incredible (thank u Jose)Tony
Went for the grand opening and it was an amazing experience. It felt like being at a festival, and the product is S tier. Their customer service is A+ as well. Shoutout to Jose C. who helped me with everything I needed and was very knowledgeable and professional. Once again, amazing experience and I am hype to continue buying from this dispensary.
good vibes. line was long but somehow we all got through it for the grand opening. staff inside was super friendly, welcoming, and helpful. talked about the menu with Greg for a few minutes and you can tell they took the time to hire the right people. highly recommend, worth the price. thank you for bringing quality medicine to Florida! best flower by a long shot!!
Cookies Miami is here and it's off the chain 😎🔥, the staff have been here since early taking care of the customers in line and making sure we are good. Come check it out. Place to be in Miami.😎🔥