I had the most amazing experience from the moment I entered Cookies' doors. Gage was super knowledgeable when discussing promotions. Helen took care of me, was so informative, and even recommended better products to suit my preferred taste. I would recommend this location to anyone!
I've been coming to 🍪 for a few months now and I love this place. The entire staff is energetic and knowledgeable. The products are awesome. My faves are Cherry Mellow, RS#11, and Lemonchello. Give this place a try you'll love it!
Great experience! Quick and easy. The guy who helped me (Jose - I believe his name is), was very knowledgeable and friendly. He guided me the whole way through the process. I would definitely come back to this store. My experience here was better than some of the other dispensaries I’ve been to in the area.
The staff is amazing and I love coming here! Big shoutout to Jose and Guage for helping me and chatting! One of the friendliest dispensaries around! 10/10 would recommend they may be low on inventory sometimes but they still have a great selection of stuff to choose from!
Had a great time met some cools peoples and passed out some vibes papers
Mikey, Gage, and Ryan are all very professional stand up great people to deal with very reasonable and down to earth as well always a pleasure shopping with anyone in the store but these are my goto people when possible 🤙😎 thanks for always being 100 fellas!
Carla was amazing. I came in looking for specific terpenes to help with a specific ailment. Carla was patient and able to answer all of my questions. I never felt rushed and she kept me at ease. It was my first time visiting a Cookies dispensary. 10/10 for customer service and product knowledge. Thank you, Carla!
It’s always a good time at cookies, I come here frequently. The product is simply the best there is and especially at the value.The store is always clean and is essentially an experience. Manager Ryan is always willing to help and informative as can be. Shay was very helpful in my selection of product along with Karla and Eddie tending to the front of house providing a secure, hassle free, and fun transaction.
Super easy experience, was in and out quickly. I believe I spoke with Shay, Cay and Ryan (I think that was his name 😅) and they were all super friendly and helpful! Would definitely recommend checking them out! Oh and also Cay for president!
Jose D was very kind helpful! Cool guy made my shopping experience east!
I love Cookies, they have great flavors and sweet deals. I'd like to give a shout out to Kip, he is an awesome bud tender, along with the rest of the crew. Kip is very knowledgeable about the products and is a pleasure to deal with. I've always had a great experience at Orlando Cookies.
The best quality and the best staff in Florida!! Love the Orlando crew! Best deals.. also … Dear Lydia, if you don’t know, now you know… Cay for president 2024 and beyond
Cookies Orlando never misses. Their knowledge, customer service and just all around vibe is industry leading in Florida. Today was no different than other times I’ve been there. I was greeted warmly and assisted with many questions and issues I had. My issue was resolved immediately and every single question I had was answered professionally and I didn’t feel like I was being talked down to like other dispensaries I’ve been to. I really appreciate that. The bud tenders ( I won’t post their names) were super nice and pointed me in the direction that I needed to be. The medicines that were recommended to me were very and are exactly what I need for my medical needs. 10 out of 10 would recommend
Despite the day before 4/20 n a line that would put Disney to shame the customer service was over the top & very considerate. The chick nailed it and was very helpful! I’m in the customer service business as well and she was very polite and someone I’d love to have on my team! Thanks to 🍪’s
Best cookies 🍪 💨 store ever! The staff is so helpful. They are amazing 😻 💗— so thankful for the medical bud! Ohh and my rotation flower is E-85 and GP (Gary Payton) I highly recommend..edibles would be ALL OF THEM!! Gage is a hope of light—- if you ever need to be uplifted and encouraged —- stop in and tell him I sent ya.
Ryan and David were absolutely amazing in not only customer support but sales. They were knowledgeable, fun to hang with, and helped me around the store for my first visit! Really looking to coming back and I highly recommend!!
The entire team at cookies is outstanding and today I received excellent service as I always do from Michael. Truly, one of the best managed dispensaries in Orlando. Always welcome with a smile and fast efficient service with quality product… What more could you ask for?
I really like this Cookies, they’re so knowledgeable and friendly. Ryan has helped me the past two times I’ve been in, and he’s such a friendly guy and he always explains things to me and I’ve never been disappointed. Thank you so much Ryan sometime people my age I’m 74 Are shy about things and you guys make everybody feel at ease when we go in and this has helped me get off of a lot of pills. All of the staff is friendly.
My experience was that the establishment was very laid back. Cassandra was very nice. I'll definitely be coming back to the Orlando - Lee Rd locationDaniel
Customer service and discounts are terrific. . Cant go wrong here.*****Mikey*****is the Man!!!! Hooking it up with the Exotic! Thanks Karla With the Assist! Ten Stars********** if you want 🔥 concentrates that taste great and for the low! This is the spot. Hands down. #cookiesorlando
Really cool experience! They let you smell the bud before buying ! The 3 workers were extremely nice and helpful !
Loved every second of my visit. Both employees I spoke to at the register were very helpful. They made me feel very welcomed. I was recommended some blackberry pie C-Bites very excited to try along with this Madison square flower. I will be a regular customer for sure.
Delivery service is A1 !I placed an order kinda late in the day so they reached out and confirmed me for first thing in the morning and it was effortless ! That whole team is a vibe and I love the way they treat their patients. Very comfortable and easy experience and will definitely order again !
Everyone I spoke to was very nice, helpful and thorough. Paul explained all the discounts I could get and corrected something on my account I didn’t even know was wrong which provided an even bigger discount! Definitely will shop again!
Great ounce pick up at Cookies today. Joshua expertly helped me select some real gas, providing vivid and tantalizing descriptions like a somalier. Really pleased with the selections.
Joshua was awesome and made my first visit a great one, thank you! Great staff there and a very nice dispensary! I’ll be back soon! 🙂
Best cookies 🍪 💨 store ever! The staff is so helpful. They are amazing 😻 💗— so thankful for the medical bud! Ohh and my rotation flower is E-85 and GP (Gary Payton) I highly recommend..edibles would be ALL OF THEM!!
First time here on Halloween and I LOVED it omg can't wait to go back😍😍😍
Amazing experience every time. Great products and amazing deals 🙏 thank you for coming to Orlando!
They finally opened. The building has been sitting for a year.Stopped in for the soft opening and then on the grand opening. Soft opening experience was way better.Big sign and lots of branding on the outside of the store. The inside is very bright and open. There are displays scattered through the store, with merchandaise on the walls.Flower station lets you see and smell some of the flower they have available.Check in at the front and then another budtender will help you from there.Good to great product, although very steep retail prices. Must use the early bird discount (09:00am - 11:00am) for 25%. They used to have a 10% online discount you could stack, but they stopped that.Catering to higher end shoppers, this isn't really a budget friendly dispensary.Their rewards points are one of the best in the FL program. $200 spent gets you $25 (12.5%). Your wallet empties after 90 days of no purchases though.
Staff here is super friendly, I’ve interrogated many of their employees regarding what strains do what and what strains have the best effects that im looking for and they answer all my questions very politely without leaving any details out. The manager in charge the day I visited even helped me 1 on 1 and hooked me up with a special request I asked her for. Would highly recommend this location 5/5
First time at this cookies location. Everyone was super friendly, knowledgeable, and very helpful. Shout out to John for assisting. Very cool set up inside. Best place in central Florida, a must hit.
Been waiting for Cookies in Orlando to open for a while now! Missed the grand opening but let me tell you the products do not disappoint! Love the cookies brand and will gladly pay the little extra for premium quality meds!!!
The customer service and overall shopping experience is phenomenal.
Budtender Alyssa was nice and enthusiastic and helpful appreciate you guys thanks for the good weed
My wife and I came into Cookies Orlando for the first time ever, and our experience was top notch straight fire. We were greeted once we stepped foot into the building which I thought was really awesome great customer service from the beginning of our experience. One of the coolest things is their wake & bake which is for the first two hours of operation where you can get 25% off the entire store from 9 am to 11 am, best time to shop is when they first open plus you can stack your discounts you already have with the 25% off. Another to legit to quit thing they do is that they let everyone into the building not just patients since they are also considered a retail store because of all the fire march they have to buy. The have a wide variety of flower, edibles, concentrates, pre-rolls, vaps, and pretty much what ever your heart desires when it comes to your medical marijuana needs. I really loved all the fire merch they had for sale, especially how all the merch is exclusive to the Orlando area which gives Cookies Orlando more of an intimate feel. I loved the whole feel you get from when you walk in till when your ready to checkout 10 out of 10. Lastly I really love the decor and all the cool designs for their products that they offer great marketing. I would recommend Cookies Orlando for everyone for patients and non-patients.
My wife and I came into Cookies Orlando for the first time ever, and our experience was top notch straight fire. We were greeted once we stepped foot into the building which I thought was really awesome great customer service from the beginning of our experience. One of the coolest things is their wake & bake which is for the first two hours of operation where you can get 25% off the entire store from 9 am to 11 am, best time to shop is when they first open plus you can stack your discounts you already have with the 25% off. Another to legit to quit thing they do is that they let everyone into the building not just patients since they are also considered a retail store because of all the fire march they have to buy. The have a wide variety of flower, edibles, concentrates, pre-rolls, vaps, and pretty much what ever your heart desires when it comes to your medical marijuana needs. I really loved all the fire merch they had for sale, especially how all the merch is exclusive to the Orlando area which gives Cookies Orlando more of an intimate feel. I loved the whole feel you get from when you walk in till when your ready to checkout 10 out of 10. Lastly I really love the decor and all the cool designs for their products that they offer great marketing. I would recommend Cookies Orlando for everyone for patients and non-patients.
Great experience overall. Josh was amazing and everyone is so welcoming and willing to answer any questions you may have. They also have their product to showcase and smell which helped tremendously decide what I wanted. Check them out for sure, you won't be disappointed.
Love this place! Kip and Rod helped me out tremendously. They have really great deals for first time customers AND returning customers especially in the mornings. They hooked me up with amazing bud. Shoutout Kip and rod!
The customer service & the shop itself is of high quality. Everyone who greets me at the door are always helpful & all smiles.I appreciate that we can smell the bud to help make informed decisions.The prices are worth the quality. Although, the wake & bake special is well worth it.Tell a friend to tell a friend to visit Cookies in Winter Park.
Staff is friendly and helpful, very knowledgeable about the products sold here. Very clean store and organized. Big parking lot. The quality of products are the best that I’ve had as far as medical goes. Much much faster at online orders and walkins than other dispos in the area. Worth it all the way.
Florida better watch out !!! COOKIES TAKING OVER
Highly Recommend A+ Staff Was Friendly and Knowledgeable. Kudos to Billy, Mikey & Mikayla for making it a great experience! The flower was cured beautifully.
Great to see people I've worked with I'm the industry find their place. I had a smooth transactions process and utilize all discounts offered. Mystique Darren and makayla(sorry if I miss spelled)Great job guys.....
Ethan G was awesome very helpful. Walk me through everything. Answered all my question with no problems. He deserve to be the manager. Thumbs up to that Lad! And thank you cookies for opening up in Orlando, who would’ve ever thought