The online orders are difficult and often don’t go through, and if you try to order by phone be prepared to wait quite... a long time even if you are in position one. Every time I’ve been in the store they don’t seem very busy, so why the long wait? Otherwise great products and prices. They often have good sales. I would have given them a five star, but I’m giving a three star because of the above issues.read more
Sold my husband an empty jar. Returned it sealed so they could open. Was told it couldn't be exchanged because he... didn't have enough on his prescription as this eighth was already reported as dispensed. Had to fight to even get his money back! Will be filing a complaint with the state. Thanks for scamming him Curaleaf...lost 2 more customers.read more
if I could give this dispensary 20 Stars I would! I have never been to a dispensary so filled with genuinely kind and... knowledgeable humans who go out of their way and beyond to facilitate helping you to find the right medication. Every single employee has been empathetic, are great listeners, and remember you when you return. It took me awhile to try curaleaf but now curaleaf is my number one go to for flower and RSO. Top notch quality at fair prices, excellent customer service, extremely expedited wait line, streamlined and clean stores. Number one fan! ❤️ shout out to my favorite bud tender Jon and every employee I've encountered thus far! Keep up the superb work and thank you for making me feel personally welcome and cared for.read more
I had a bad experience,but the manager said he will make it better. Will update ,I hope so because this is my goto... place.ok the manager is a man of his word ,he did as he said and fixed it . I'm so glad because I love this place the employees go above and beyond to make customers happy and comfortable I've been going here since they opened several times a month,have only had one issue,and the manager made it right with no problem. LOVE THIS PLACE AND EMPLOYEES, and the manager, if you ever have Any issues (and you probably won't, but just let the manager know, He will find a way to make you happy 😀 Highly recommend this store. The manager is the kind of manager I want in my company. 10/10read more
Good dispo if you are looking for decent - slightly above average product at a reasonable price. I go here every time.... I am on a budget and they always seem to take care of me.read more
Friendly staff. Seems like new management 6+/- months) likes their job & supports staff. It was down for a little bit... but now exceeds my expectations. Friendly & knowledgeable staff.*(Edited: updated review rate & text to most recent experience.)read more
I’ve been here a few times and almost every time it’s a sour experience.I order ahead just to be placed in the same... line as a walk in. Sometimes I would order in the morning and by evening I still Gail to have my order ready…the discounts are great but it almost doesn’t make up for the customer service. I’m not sure who the girl with the grey sweater was with the curly hair but her customer service is by far is extremely pre entry level. If I’m at the counter already paying and decided to add something , great customer service would be to add something to my order , not shove me back in line….smh…going back to my other optionsread more
Helpful associates, clean store, good selection of products. I like their website/pick up interface and method better... than most, but it's usually pretty busy when I tried to purchase in store. Quicker to do your homework ahead of time and pick up with ease.read more
I was nervous going in because it was my first time EVER going into a dispensary and having my card! The woman who... helped me made me feel real comfortable and gave me lots of info and answered my questions very well. Store was clean and the tunes they played were dope! Pun intended. I’ll definitely be back!read more
Online is back and better than ever! I previously posted a three star review because of consistent failure between the... stock online vs in store. It seems to be fixed! Thank you guys for getting back to awesome. I have placed a dozen orders since my previous review and every one of them perfect with no issues! Great job and keep up the good work!read more
The folks that work there are super nice they have you out in any way they can he's a good advice and seems to know... what they're talking about they'll sit there and beat around the bush to tell you what you need to know very very awesome place I love it and I love the folks that work there I've never been nowhere like the way they treat you there I'll be a long time for her somewhere else I love curaleafread more
The employees are knowledgeable in the products and are very attentive to your needs. I would recommend my patient... friends that haven't tried you yet.Great Prices living on a fixed income I'm able to still get the cannabis and have money to last me the Month. I just split and go weekly.Thank you Guys and GalsTiny Figueroa sicardread more
They never honor their email offers. Each time they offer free goodies with purchase they never include the free items.... Disappointing, I will go elsewhere in the future.read more
This place is always SO AWESOME!!!Today I really needed them.. I'm going through alot and I placed an online order... and got there late but they let me in anyway. (Instead of locking up) Stayed open late for me!😭💗 they know what they saved me from but I wanted the world to know this place is awesome! I'm so Thankful 🙌🏾 so thankful 😭💗😭🙌🏾😭💗💗💗read more
Store is always clean and staff is always super helpful! Always get the products I need at great prices! Can’t beat the... selection and customer service!read more
They mislabeled the flower I bought from them and when I called them about it, they just dismissed it. If this happened... at a pharmacy and meds where mislabeled it would be a big issue but I guess they don’t see it as a problem. I was looking forward to going there regularly but not a risk I’m willing to take.read more
Elizabeth LeFevre was the cashier. She was demeaning and sarcastic extremely unprofessional.I went into the store to... ask if I broke the cartridge because it looked black and broken in the corner and tasted burnt. When entering the first team member said oh yes that looks like a coil is broken. But when called to check out Elizabeth said no that discoloration just happens. I explained that it tasted burnt. She proceeded to take hers out and show me that hers cartridge was also discolored (however it was not black and cracked like mine and I tried to explain this but she did not seem to agree). She told me that was just how it is when you buy it and she understands if I didn’t want to continue my purchase. I did become quite upset and let her know she was making me feel like I was dumb and not hearing about the Burt taste. Even after explaining I have purchased many of them but and they never tasted like this or looked black. She continued to be extremely confrontational and when I asked for her name she said she was making a note in the system about me. Wow! Worst customer service ever. What made matters worse is this is supposed to be a medical dispensary yet I was chastised by Elizabeth, she said “why don’t u take your medicine home and chill out your just upset I didn’t give you a free cartridge”.read more
Staff is always super friendly and they always have good deals. All these people complaining show up on the busiest... sale days, usually right before closing. It's also first come, first served, so YEAH! You come at the END of the sale, all the top stuff has been bought already. DUH! Grow up.read more
This was the very first dispensary I ever visited after receiving my medical card last year. At first, I was highly... impressed. But slowly after each visit, I lost my patience with these guys. First off, their flower products are probably of the lowest level quality… Other items are ok. Second, the wait times are HORRENDOUS. Even if you place an order online, they’re always so busy they can’t fill it until you arrive. Don’t get me wrong- They have some of the BEST SALES out of ALL of the dispensaries here in Florida, but the product and slow service together, both make it not worth it. Lastly, what’s up with the mask mandate- they took it away, and then brought it back? For what? Either way, I might go to Curaleaf again, just never ever this location. I’ll pay full price if I have to elsewhere. I don’t have the patience to wait close to an hour when I placed an order online for a reason.read more
Really enjoyed my experience here. I’m a relatively new patient and have only been to 3 different dispensary’s, I won’t... name names because it’s not my objective to speak badly of those places as they have been okay and not terrible. With that being said, Curaleaf is the first place I went to where someone sat down with me, understood my needs, and made appropriate suggestions for me. That person was Tom! He knew exactly what to recommend based on my specific issues and I appreciate that he took the time to sit down and answer all of my questions and listen to my needs. He taught me quite a few things I didn’t know and seemed happy to do so. Thank you, Curaleaf and thank you, Tom!! ❤️read more
Staff is always super friendly and they always have good deals. All these people complaining show up on the busiest... sale days, usually right before closing. It's also first come, first served, so YEAH! You come at the END of the sale, all the top stuff has been bought already. DUH! Grow up.read more
Everything is good here. I used to prefer other dispensaries, but now Curaleaf is one of my 'go to' places. I like the... atmosphere. The people that work here are friendly, and fast. The only time I have been disappointed in recent months, was when they ran out of something. I have recommended shopping here to my friends.read more
This place used to be great! However, they really need improvements to the customer experience.Untrained staff, long... wait times and the worst part is that THC % listed on their menu is different than what is dispensed to you.Save your energy and shop somewhere else, buyer beware...this place needs a serious overhaulread more
I had the sales person possible. His name is Arthur. He took time to tell me about new products and specials. Should be... the salesman of the day ,give him a raise. He represents the company well. Great prices and products. Brandon store.read more
I love this dispensary! Every time I go, the staff is incredibly friendly and helpful. They always hook me up with the... right products for my needs (special shout out to my favorite employee Laura Meeks). This is also a very affordable dispensary to shop at because of their daily deals.read more
Showed up, checked in. They called my name.Arthur was so informative and let me know of all the deals with... accuracy.I will come back due to the great service by Arthur.read more
This is my first time at this Curaleaf location and I was very happy with the service. Ty helped me and she was the... best! She answered all my questions and even told me I had Rewards that I didn’t know about! I got a Cliq kit & Cliq pod for a great price with the sale!read more
I've been going to Curaleaf for a while now .They are very knowledgeable about products and Very Honest and... straightforward about product. So you can avoid all the Monkey Business. Do yourself a favor and go with Truleaf for incredible deals on a enormous variety from Flower to Vapes. That's what I prefer at least. I'd like to Thank Curaleaf for being another option out there and not get stuck in the Main Stream if same old same old.read more
Good product except the past 5 times this product has TONS OF HAIR IN THE PRODUCTS! I have to pick it out every single... time.. this is sad. I understand a few. But, this is too much.read more
I went in today and had a great experience Laura, and Arthur helped me out and made sure I got everything I needed.... Also great customer service we just talked while they were getting my things together ready for check out super friendly they made me feel comfortable. Definitely will be going again ☺️read more
This is my favorite dispensary in the Tampa area. They always have the best deals and they offer a huge variety of... anything THC related. 👍🏼The staff always go above and beyond to make me feel welcomed here. 👍🏼There's plenty of options when it comes to dispensaries in the area but not with the exceptional customer service Curaleaf offers. 👍🏼⭐️⭐️⭐️⭐️⭐️read more
Curaleaf Brandon is phenomenal! Andres helped me today and I had a ton of questions. He pleasantly answered them... all and scheduled a quick delivery. I was blown away by his knowledge and so impressed with him on his professional, yet friendly demeanor! This is why I shop at Curaleaf. People like Andres make me want to come back. I left another five star review on Weedmaps.com. Too bad I can-t leave 10 stars! I wish Andres and Curaleaf much success. They deserve it!read more
Arthur has terrific customer service was very knowledgeable And was fast and efficient. I can't wait to come back and... have him be my Bud tenderread more
I fail to understand why the it takes so long to dispense per customer. Please hire a process improvement owner to... streamline the process. You have the hard part figured out with your product offering. Refine your kinks to maximize the customer experience.read more
Go back to the old methods of dispensing our medicine. This new way takes between 30min-1hr minimum.What is the point... of taking my order when I walk in, just to have me way while you fill it and then have to good over everything again.90% of the employees who take the order have no experience with the products, so information is lacking.As well as the website is never fully up to date so after walking and and placing order I see numerous products before the counter that were not online.Get it together curaleaf, stop trying to copy everyone else.read more
Good products but service for pick up not so great. Finally tried delivery and works better for me. Several times I... ordered pick-up and had to end up going in and one time my order wasn't prepared as the notification I'd received stated. When ordering pick-up from the Brandon location, be prepared to wait or go inside. The people working inside are nice and professional.read more
I LOVE this place! Super fast service, very friendly, and everything always goes smoothly. They are so nice, after... dropping off a delivery they shut my huge gate for me so my dogs wouldn't get out. Great place. I highly recommend.read more
The Brandon Managers Cody & Nick deserve raises for the above incredible customer service they have both shown.... Technology brings extreme panic and anxiety for me causing severe discomfort and both of these gentlemen have taken this information in and been overly helpful in assuring my comfort and ability to continue using their branch of curaleaf!read more
Man,I love this place! The vibe in the whole building was cool. The employees are always polite,informative, and... respectful. I highly recommend this place.👍read more
The staff bends over backwards to make sure you are completely satisfied. You won't feel like a number here. Great... frequent shopper discounts too! Better than GrowHealthy any day!read more
They should definitely put %'s online.Most of the flower never shows the % and it takes FOREVER to call the store to... ask.Most people aren't going to drive down to find out when there's already so many good stores out there showing %'s online already.read more
Nice atmosphere, friendly staff, great discounts.The flower from here is disappointing though, that is why I am... giving 3 stars today. I am currently regretting my most recent purchase and, starting to see it as a partial waste of my time and money.Some stems do not have any flower on them. I'm Paying for FLOWER not a huge stem with absolutely no flower attached. The bud from here is poorly trimmed at best. Bud is always DRY and harsh when hitting it, making it difficult to enjoy a dosing session. I also find that the effects from the flower here do not have a great efficacy rate. I could smoke 2 or 3 joints of Curaleaf flower and still not get the desired effects that I could get from 1 joint of another brand. It is worth a visit or two but, Curaleaf has a LONG way to go on the quality of their flower.read more
Curaleaf or at least this Curaleaf location is AWESOME!!! Their delivery service was above par as well... but nothing... beats the customer service I received in store. Haley was SO so very helpful and knowledgeable. We got to talking about strains... and let me tell you I felt like I was talking to an old high school friend or something.... what a chill chic. And so in the know!! Also Rob really helped me out a lot too!! I love their passion for what they do!Thanks you guys!!! You da best!read more
This is easily the 1st dispensary I think of when I'm going to respond. Rob is definitely the associate to help you.... The guy is knowledgeable about all the deals going on plus He's a wealth of knowledge when it comes to strains and all their products.read more
AMAZING Guest Care & Service, treated with respect and knowledgeable about what strains/ types are best for personal... treatment.Very clean and bright facility.The gentleman who assisted us couldn't have been any more kind or helpful and made her feel absolutely valued and important as a medical marijuana patient.read more
WOW! I have to give Rob a huge Thank you! He and the rest of the team are truly awesome! But Rob took really good care... of me yesterday! I've never left a place feeling I had gotten every deal/discount available! Thank you Rob from the bottom of my heart!read more
Just recently got my card and this location was my first stop. Had great deals and delivered super fast. Everyone on... the phone was super helpful and the delivery driver was nice as well. Will be back for sure.read more
Great prices great people they lookout for you. They are always helpful they always laugh and are in great spirits.... Also they have a great selection.read more
Excellent spot! Dustin was a huge help- he’s the best and most knowledgeable. Five star service. Will be back
Every time I go to Curaleaf in Brandon it’s a great experience. I drive out of my way to go there and always will.... Everyone takes great care of me, has great attitudes and make me feel right at home. Special shout-out to Rob! He’s awesome!read more
The lady who got my order and checked me out at 11:08 am. 5/11/2021 receipt number 8871 7547 2512 8823. I forgot her... name 😭but she deserved a shout out and definitely a raise. She was amazing Thank you so much Queen with the beautiful eyes 😍read more
Can't say enough about the customer service here. It was my very first visit and Rob took really good care of me. I... was curbside but that didn't stop Rob from giving excellent customer service. He explained everything to me and even made sure I got the right discount for being a first time customer. I will be back and I highly recommend Curaleaf!read more
Great place. We went in thinking we were going to get a 420 gift for spending an x amount. I didn't get the gift... because they only give the first 100 people well it didn't say it on the website. They need to get better about putting full information in there. Very disappointed.read more
Great place. We went in thinking we were going to get a 420 gift for spending an x amount. I didn't get the gift... because they only give the first 100 people well it didn't say it on the website. They need to get better about putting full information in there. Very disappointed.read more
I love this place! The staff is always super friendly (wonder why 🤔😂) the product is awesome and they... almost always have great sales going on. Plus you can earn reward points, which has gotten me free cartridges a couple times. I highly 😉 recommend this place 💚read more
The team here is AWESOME! Everyone is so nice and patient whenever I have a lot of questions. Great product selection... and prices too!read more
Amazing service!!!! They treat each person with so much respect & they informed you about all their products...... willing to help and with a bright smile in their face❤️ If I could give them 100 starts I would do it... love them❤️read more
Absolutely love this dispensary. The people are extremely friendly and welcoming. The associates there are very... knowledgeable and helpful. They take the time to listen to your needs and problems so they can best match you up with the right products. They have amazing deals ALL the time. Great loyalty program too!!!!read more
One of the most, if not the most comfortable place to get my prescription fulfilled. The team is always happy and you... can feel it as soon as you enter. Would change this atmosphere for any other. Thank you all for being so great and making everyone feel at home.😁read more
Can I give more than 5 stars? If so, I'd give 50! I have been using Curaleaf dispensaries since they opened. I tried 2... others once, and went RIGHT back to Curaleaf. I've had to move a bit over the years and have had to switch Curaleaf dispensaries 3 times. The Brandon location is my 4th Curaleaf dispensary and BY FAR my absolute favorite!! I have never met such kind, caring, compassionate, intelligent people. The staff is absolutely amazing: ALL OF THEM!!! They listen to your problems, offer suggestions, ideas, out of the box thinking (which I require not being able to eat). Sometimes it's difficult to physically get there and they are so kind about holding your order until you're able to pick it up. They call you to remind you it's ready. They go ABOVE and BEYOND any other Curaleaf (or other dispensaries I've tried) dispensary I've ever used. THANK YOU, BRANDON CURALEAF - Awesome products! Great prices! Fantastic service and so much more! You are stuck with me!!!read more
The atmosphere in this dispensary it’s amazing! Great Vibe, Employees that actually care about you and your well-being... and that are willing to listen to you till the very end to make sure they recommend you exactly what you need! Can’t complain one bit. Oh, and the product is out of this world!Stop by and show them some love! Definitely my favorite dispensary.read more
AWESOME! Very knowledgeable on the products they recommend. Great people!Nick and then staff never steer me... wrong.Thanks for everything!read more
This one is the absolute BEST dispensary around...PERIOD. The people are SO helpful & they go above & beyond for their... patients! Thank you, Jessenia for the extra care...love y'all!!!read more
I don’t even know where to start I absolutely love this dispensary. Everyone there is always extremely helpful and... extremely nice and so welcoming. I enjoy coming here specifically for the employees because they are just so awesome. I’ve never had a bad experience here. I’d rather come here to this location than any other one. I genuinely feel like they treat you like a friend. Now onto their products, they always have great selection of different types of strains. I love that the employees are well informed and provide very detailed explanation on the benefits and the different types of products they have. Honestly, I can’t think of anything they should change. Oh and they’re always playing awesome music. Please go check them out, you won’t be disappointed.read more
LJ was great! Friendly greeting as soon as I walked in the door to explaining everything and helping me find everything... that I wanted and needed. Very fast, prompt and professional service. Will definitely be back!read more
Service was beyond excellent!! First time there and I felt like a regular customer already!! Great deals for the... holidays and 1st time customer discounts.read more
Absolutely loved it! Very nice and friendly people! Answered all my questions and explained everything in detail. Would... definitely recommend this to anyone.read more
Brittany did an awesome job explaining every product and even some great products to look out for when they come in the... store, she was very enthusiastic and definitely made my first experience in a dispensary a great one! Staff was super friendly and helpful and buy one get one as a first time patient is a fantastic deal!read more
One of the best dispensaries in Tampa I've visited thus far! The staff and management was so accommodating, very... knowledgeable and went above and beyond to help me. They also had a random 30% off sale when I walked in so I was super excited about that (Nov. 23, 2020).... Overall I felt very taken care of, and left there, excited to come back. I'll be back next week, thank you Curaleaf!!read more
Never a wait and their prices are extremely reasonable. The staff is helpful and friendly. I enjoy all the products I... have purchased, though finding the proper flavor can be tricky.read more
I had a great first time experience at this location. They have an excellent first time patient discount, but the... customer service is what really set this dispensary apart. Brittani and Jessenia were very friendly and knowledgeable. They explained each product, it’s best uses, and benefits in great detail. They also worked very well together in an efficient manner in order to make sure that each patient had a great experience. Highly recommend!read more
MJ and the crew were amazing! Love the 80s music! Great personalities there. Also have a good selection of products.... Good prices as well. Thanks!read more
The best dispensary in the Brandon area. Friendly and knowledgeable staff, fantastic flower, very competitive prices,... customer loyalty points that you actually redeem with no work on your part, and a spacious lovely space. Customer service is alive and well at Curaleaf Brandon!read more
Love this place so close to my house the staff always so nice and quick to assist when you walk through the door all... the other dispensaries I have to wait to get serviced but this location I always get in and out quick! And its close to my house which is soooooooo awesome! Wonderful atmosphere. And they always have what I want or recommend something better. This location def deserves 5 stars!read more
One of the best dispensaries in the Brandon area! Brittany was amazing and had a great selection, also first time... patient’s get buy one get one, you can’t beat that. Thanks for recommending the “Purple Sunset”! Fire flower!read more
Great product and even better staff. Didn’t make me feel rushed, and answered all the questions I had with... knowledgeable answers! Brittani Is amazing and so is the rest of the staff! All of them helped out!read more
Went for the first time earlier today..all the employees there were friendly and ready to help you in whatever you... need.. great experience will definitely be going back soon... go check it out for yourself my people you won’t be disappointed u feel me??? Lol 💯read more
Went today for the very first time and the staff went above and beyond to answer all my questions! Place is beautiful... inside, clean and orderly! Staff is extremely knowledgeable and friendly! Must visit soon! I will be going back!read more
Called to ensure i understood the first time discount rules, and i had not, but they explained quickly and my order was... ready in 10 minutes. large parking lot, decent size inside, no locked doors, and many choices. Loved themread more
100% Recommend! By far the best dispensary I’ve been to. Friendly staff, good product and great prices.
We just stopped in here for our first time ever. Brittney and Robert were fantastic helping us explore their inventory... and advising us along the way as we made selections. Highly recommend this sweet gem! Go check them out!read more
i believe this is the brand new store near valrico. They did an amazing job. Love the location. And the staff. Very... helpful and knew their stuff on the producs they had. So glad there is a location by me. Keep rocking it guys.read more