Curaleaf Cannabis Dispensary in Lakeland, FL
Based on 595 reviews
John A.
1700696268
First time visit to any Curaleaf location. Lured in by unbeatable BOGO sale on Briq, 2 gram, all-in-one vapes that are already 50% off (picked up two for the price of half of a normal cost!). Very friendly staff! Will be back soon!
Nancy J.
1700693143
The bud tenders are ALWAYS so Very knowledgeable and Super Nice. Never Long wait times. Felix is super knowledgeable and FriendlyStopped by again today, everyone was awesome as usual
Ronald S.
1699994525
Had some great choices today, it's been awhile, had several great sales. Thank you! I also have a question about the cartridges, not all but have a tendency to leak, any thoughts on that?
erica L.
1698276516
Felix is awesome when it comes to customer service. He tells me about new products and is so helpful.
Amand G.
1698242090
Chelia was awesome! This was my first time at this dispensary. I did an online order but when I arrived to the dispensary to pick up my order, my daughter was asleep in the car. I called to see if I could switch to curbside so I did not have to wake her. She said she didn’t have enough people at the time for curbside but she would try to come out if she could. Few minutes later she walked out and took care of me and was very informative with how the dispensary works. I’ll definitely be back to visit Chelia!
Nathan B.
1698187057
Very helpful & knowledgeable!I have shoulder-neck nerve pain & was given good advice on which to get for my need.I really really appreciate the professionalism.Thank you :}(Not a paid ad, just wanted to give them this review)
Johnny R.
1696266173
Every time I go it’s always a Great experience, properly greeted and waited on. Leslie is always a pleasure. Products are always available and good quality.
Erik K.
1694883004
Have never been disappointed at this store - ALWAYS friendly and knowledgeable. If you're in the area and want service as great as their product, I'd highly recommend these folks.
Sheila C.
1694648467
Great service as always by Vanessa today at my local Curaleaf in North Lakeland. She helped me figure out the price beforehand so I could meet my budget when I wanted to add items upon pick-up to my online order.Just WOW! She was patient, and she figured the cost for me, including the use of my acquired points. It’s always a pleasure with each staff member there since I started in April.
Fred V.
1692031405
I order online when I get to the store they're very friendly they get my order it's already done they double check it I pay and I'm on my way it's a very nice way to do this
David P.
1691674948
This place is amazing. Always a good sale and super products that work the way they are supposed to. The staff here is so helpful and knowledgeable.
Dana M.
1691351001
This place is nuts. I stopped going here because of the wait time. But this weekend I didnt feel like driving 45 minutes to seffner so i went ahead and ordered for lakeland. I get there and see a great deal up on the board and decide to get it. Although I have an express order I figured they would love to make another sale. And I asked to add to my order and was told no. I had to go check back in In the lobby and wait another 25 minutes. Just ridiculous. I spend alot of money with trulieve and to be treated like that really upset me.
Bruce M.
1690997024
Kaylin was knowledgeable and helpful as usual. Always looking out for me with deals and discounts. Super sweet and friendly.
Bob C.
1690919036
The staff at this location is so good 👍 very friendly, always smiling 😃 and they point out any possible savings and upcoming sales 😀
carl H.
1690681499
My experience there is always fine. The people they are always so helpful and kind.
David H.
1690048220
Leslie is literally the Customer Service Queen! Always happy and helpful! Goes above and beyond.
Tuesday M.
1689980797
Lesli is the BEST! The service here is always quick and friendly and I've never had any issue with any product in my 2plus years shopping here.
Travis C
1689680351
I Always enjoy going here, Payton was amazing and help me upgrade my vape!
Ricardo
1689643097
it’s okay. but that’s pretty much it. prices definitely match the quality which i don’t mind it’s a great place for a budget pick up if need be. however i don’t like the customer service - seems like everytime i walk in i’m being pushed to order thru the kiosk there without explanation and not be able to order right at the counter. ruins customer experience especially when you have questions or would like some recommendations. but they’re more worried about getting people in and out. the bud is decently priced but the customer experience needs to improve big time!!
Dave
1687629893
They used to be great. The product is the same but the customer service and patient compassion is lacking due to certain discriminatory newer employees…
Shari K
1685035349
Fabulous deals/specials! Got 1/2 oz ground flower, 24%THC, for only $40. They allow 20% discount for seniors and/ or EBT hardship even on sale items. Unheard of at most Lakeland area dispensaries. Product is consistently good, prices are great for us low income seniors. Staff is friendly and always helpful. Waited less than 5 minutes for my order after placing it inside store. Also unheard of anywhere else I've been. WELL WORTH IT!!
Krystal S.
1675716280
I've never had a bad experience with Curaleaf. Their prices are good and staff is very helpful. Their Delivery systemcis very reliable
Bob B.
1674490351
Definitely worked on thier product and its become alot better. They have great deals and the service is amazing. Very Friendly
Donald M.
1672572628
The staff is very knowledgeable about their products their deals and promotions. It didn't take me long to walk in and get what I needed. There are a lot of dispensaries to choose from however this place stands out. If it's not too much out of your way I'd recommend going here.
Alex T.
1672511641
The staff there is Amazing. They are Very informative, Helpful and Always Super nice. Never long wait times, like other dispensaries. Awesome bud tenders
Natosha B.
1671583951
Very friendly and knowledgeable staff. They often have great promotions and their loyalty program is awesome. Store is always clean, well lit (🤣 sorry couldn’t help it) and has awesome music. I went to Curaleaf for the first time because they offer 50% off for your first purchase and I keep going back for their awesomeness.
Robin M.
1671490944
Too bad I couldn't get my video to load of Tree deco wishing you all a Merry Christmas. Awesome people at the Lakeland store.
Jessica D.
1669680625
Out of all the dispensaries Curaleaf is in a class of its own. Javier is one of the bud tenders that will go above and beyond. Ask him to say his name…love it!! Everyone there understands the concept of customer service and I haven’t even started talking about the products. Normally I had been staying with Trulieve only because of its sugar free options of edibles but when they sold out I had to find an alternative dispensary. Curaleaf to the rescue. They don’t use refined processed sugar in their edibles so I can have them. Yay! They are so super fast filling pickup orders as well. At Trulieve they make you wait in a waiting room with everyone else waiting to order or pick up. You don’t have to wait at Curaleaf. They are by far more efficient and that is why I am a patron for life!
AJ
1667950221
Curaleaf has the best discounts and curacredits really help out on a rainy day and also make you feel like your purchases count. Big shout out to all the staff who make the experience worth it, MJ, Leslie, Javi, Ariel, Felix, and Payton!! and there’s a couple others but I keep forgetting!! All the staff makes you feel like your cared about and I have no complaints! I even recently bought a syringe and the packet had a empty syringe and curaleaf replaced it for me! Idk how that happened but the customer service here is just unbeatable! Thank you guys for all your hard work!! I leave a tip when I can because you guys go above and beyond to make people feel welcome!!
Mr Taco B.
1665097409
Best dispo in town! Fast, clean and friendly! Love being able to order off the iPad, very efficient. Staff will also go above and beyond for the disabled. If you have bad anxiety, this is the place to shop.
Diana O.
1664558241
The staff here make you feel like friends the second you walk in the door! Super friendly, knowledgeable, and overall pleasant to work with! Not to mention the insanely awesome weekly sale! I don’t even bother going to other dispensaries! Curaleaf is the best!
suheily L.
1663678371
I love the staff everyone Is so polite and helpful. The quility is great. Prices are the best around.syoer fast staff!
Mallory M.
1663633921
Manager Arthur & the night employee Felix are absolutely amazing, professional, and kind people! The deals are amazing, the best dispensary in the area!
Marc C.
1663151739
Nice people work here. Good prices. Good quality products for the most part.
Deb N.
1661966378
This business could give lessons on customer service.Marg the mgr, today helped us get our card problem sraight she went above and beyond her job duties . Kudos and ty
Mike D
1661722795
I came in today and girl seemed nice enough but either her training is lacking or corporate policy is very odd specially for a business. Other dispos will just add to your order however this girl points to a iPad looking device? I have legitimate medical issues and I told her I don't want to touch that. Covid monkeypox etc and what about the physically disabled? People with vision impaired? I guess curaleaf is in a position to not need money or care about paitents
Angie W.
1659231976
They are great here. The sales are amazing and the costumer service is on point. I don't go anywhere else.
Jerzie
1659021413
Great place...staff is professional and friendly. Very knowledgeable and the take the time to listen to make the best suggestions for you. Prices are reasonable. Will definitely go again.
Courtney T.
1656894019
Update. I have now been going to this location for 2 years! Whew! During this time there have been some changes for sure. A lot of the staff has changed but they are all fantastic! The discounts have now matched the excellent service resulting in this place being packed constantly!Make sure to order online ahead of time to get in and out quickly!Love love love Curaleaf! Customer for life. ❤Oh and most importantly TIP YOUR WEEDTENDER PEOPLE, they have to put up with all of our crazy anxiety, stressed out, living in Polk County butts all day... they deserve your extra singles from paying with debit people. #GoGreen #WeedTendersNeedLove #InflationIsAsHighAsWeAre
Jack D.
1654628320
Either H.R. is just a joke or the entire company is. Their employer turn over rate is worse than Rita staffing 😆 That alone speaks volumes about the company and the way they claim to care about people. Those are all different strains of buds that came out of one eighth. Not to mention how horribly there manicured. Wich I might add is purposely done so as to add wheight and increase profits. Yet another industry destroyed by the profits over people campaign that is currently being instituted all across America against its own people. 4 stars as to keep this from being filed away by googles algorithms. Stay woke folks. Soon the Marijuana industry will be no different than big pharma.
Jacina R.
1653594460
My favorite dispensary. Great strains with good prices, especially compared to everyone else in Lakeland.Edit review: Stopped going once they started their discrimination. They profiled ppl based on their various types of face masks, even when they couldn't provide any documentation on the "approved" variations. They would only serve you outside the building. When the mandates legally stopped them from this discrimination, they still continued to assert made up power plays. I sat in the lobby for 20 minutes even with a booked online order and when I came in they ushered me out the door and would only serve me outside. I've never been back.
Gina B.
1651678050
Initially I thought this was a great dispensary with good customer service. Didn’t take long to realize that wasn’t the case at all!! Twice now I have received different products than what I had ordered. The first time I thought it was a mistake on my part, but now I’m 100% sure that they are switching out and not letting customers know. I’ve had occasions at other locations where I ordered something and it was sold out before my order processed and those times was notified by an employee and led to a different choice or just dropped the item all together. My last visit to Lakeland Curaleaf was very upsetting and disappointing. Let me start by saying that I drive from the next county over on occasion to use this dispensary based on availability of products. I had placed an order online, waited to receive confirmation of order being received, confirmed, processed and ready to pick up. I arrived at the dispensary and was greeted/checked in by staff in a friendly manner. After a short period and was called to the counter to checkout. Again, employee was friendly and efficient during checkout process. At no time during ordering or while I was in the dispensary did anyone let me know that what I had ordered was no longer available. Instead the dispensary gave me the same named product in a much much lower percentage than what was advertised on their website. No products were ever taken out of the bag or gone over with me before purchase as if everything was exact as it should have been but that was not the case. After leaving the dispensary I discovered the switch out on my way home and immediately returned, also realizing now I wasn’t given a receipt. Now I’m out extra time, extra gas and am extremely disappointed knowing that this had happened to me before and that I had assumed it was my own fault or mistake. Upon return to the dispensary and explanation of what had occurred I was asked to wait while they looked into the situation. I was then informed by the staff member helping me that the other staff was new and that was the reason for the confusion. I was also informed that the products that I had ordered were no longer available even though it was still showing availability on the website at the time of my return. I was offered a credit to my account for the dollar amount of incorrect products. At no point during this time did the manger come out and address the situation. I did finally ask to speak to a manager and after speaking with a manger discovered that there was in fact some product in stock that I had ordered initially. The manager then went on to make excuses for the staff, system setup and online ordering process that allows for mistakes to occur in product availability. I was also informed that a “note” had been placed on my account so that every employee knows to go over every product and percentages when I come in (I guess I’m Karen now) In the end, I lost out on my time, gas, I left with products that I hadn’t ordered because they would not accept a return of product (which is the only part that I completely understand) and lost out on my availability for the month as well. I made the decision to use Cannabis as a medication instead of pharmaceutical products. This is still a Medical Dispensary and not recreational and had I gone to a pharmacy for medication and been given what I wasn’t prescribed or a different dose they would have to inform a patient of that due to liability issues. Nothing was ever brought to my attention at any point. I also feel like this was just bait and switch and done blatantly. Completely false advertisement of products that are no longer available. Had I known that I would have been able to make a choice to go to another dispensary that was closer to me for the same product that I drove an hour out of my way to get. Will not be returning to this dispensary to be taken advantage of again!! Lesson learned the hard way! I hope this helps someone else not go through this and has definitely taught me to be vigilant about what I order versus what I receive before paying next time!!
Benita K.
1650584487
Went in and they had me to order. Ordered what I wanted then waited for it. I paided and left without a receipt he kept it. I felt like something was wrong in the price so I went online and put everything I ordered in my cart. I paid 15 more at the store then what it showed. They had charged me for a battery I didn't know about until I left the store. I never asked for one and they never said anything about it. They don't show you what's in the bag they just call you up and cash you out. And in my case they put a battery in and charged me for it.
Theophilus S.
1650502693
Completely unprepared for 4/20 deals! TURNED AWAY, even after having placed an online order ahead of the time before it closed. Many other people were waiting over an hour before arriving there and the Female manager working tonight, came out and told every last one of us waiting or coming in that she is no longer serving or helping anyone in the store! Ended up going to Suterra Wellness online ordering where they are honoring the deals online as long as the order was submitted by 11:59pm so that it will be available for pickup after they open tomorrow morning! #CuraleafManagerUpdatePlease
Shane “MOMO-55” M.
1650377660
I have had my med card for just over a month and obviously new to how to shop. They were very informative to what I needed for my specific issues. Top notch staff and prices definitely acceptable. We need more people in this world that help others like they do with all patients.
Angie W.
1649451309
They are great here. The sales are amazing and the costumer service is on point
M. A.
1648676045
Its ok and have good specials however their pick up process is a JOKE. What is the point of making the order online and just go to pick it up if it will take over 45 min to actually receive it?!?!?! Picks should not take more than 5 min that IS THE POINT OF ORDERING ONLINE to AVOID THE WAIT TIME!!! we will be changing dispensaries. What a WASTE OF TIME!!!!
Rick
1647631572
What a great place. Ive had great experiences with all the dispensaries in the Lakeland and Winter Haven area so far and Curaleaf didn't disappoint. Will absolutely be going back. Top notch product with a mind boggling selection. Special of the day was buy any 3 flower and get any 3 flower free??? What an absolute steal. Even their 1/4 shake was excellent for the price.👍👍. Will shop again.
Teresa V.
1646439103
My first time going to Curaleaf and it was such a nice establishment. The employees are very nice and it felt like family going there. They are amazing!!! I will definitely be going back.
Ciara
1645834959
The wait is unbelievable.My first trip here was fast, not this go round.1hour to 1hour and a half wait.Happy Healing!
Victoria C.
1644539321
Extremely friendly and very knowledgeable staff. Clean very clean which is amazing in these days .
dan mcdonough (.
1641666807
Good sales here but hope you don't mind waiting 17 hours to watch a bunch of monkeys jump around and accomplish nothing
Jason M.
1641156877
I have no clue how this place has 4.5 stars. Employees are rude, they hold your I'd and try to be to corporate. I used to spend over $400 monthly in this location. Not anymore, maybe go for some edibles and that is it once in a while now. Place is disorganized and there isn't a good feeling walking in there anymore. Used to be great before all rules changed and employees just don't care anymore. They do have deals , most of their product is weak and overpriced anyway.
CP U.
1640131967
Curaleaf products are good and they have really nice specials. They have recently improved their customer experience over the last 2 visits with them. They were very efficient and the wait time was minimal.
Sara P.
1638996517
Javi was awesome and took the time to explain the products to me. He is very polite and helpful! 🙂
Katie B.
1638128460
Love the staff here! ALWAYS so friendly & knowledge on their products. I go here at least once a week & They’re always great!
CP U.
1637688660
Curaleaf products are good; however, the customer experience at the Lakeland store leaves a lot to be desired. They do not respect patients time, do not give a close approximation of what the wait time will be. Patients are not taken in the order they come in leaving some patients sitting for more than 2 hours. Others come in the door and are waited on within 5 monutes. This is the only dispensary I have seen people get visibly upset because of their wait time and misrepresentation of the wait time.
Jason M.
1636736197
I have been coming to curaleaf for going on 2 years. In the beginning it was great knowledgeable staff, you felt like the staff actually cared. Now current state. If you do not have an order for pick up. When you come in to give your card, the staff states will be right with you. Then they come around with a tablet to take your order, which is ridiculous because the company has taken the one on one personal touch away. We are numbers now. Also allot of employees come and go, ie high turn over rate. That tells me management in this corp is in bad shape as we. Now we get our I'd taken and staff does forget to give it back at times. Some staff is rude while others just go through the motion of being there.the young ladies that state their managers are nice, but for the most part this change is not for the better. I spend at least $400 month at this location,but at this point I will only go if really need something nothing extra. The corporate world made this co at times uncomfortable to come there.And really should be ashamed how they made this business.
Stephan I.
1636329029
Great service every time. Friendly and professional staff. Great product. This is the only place I go
Travis L.
1636161757
Tje service superb enjoyed my visit and staff, friendly service and laughs #51889. Also, the Jelly Rancher and OKC👌 Nice!
Elaina V.
1635628550
I really do enjoy the prices and the quality But I noticed 1/2 reduced due 2 lack of empathy towards patients a downfall I think the only thing keeping the customers around are the 40% deals and buy three get three...otherwise I hear they're going across the street...I have gone nowhere else since I have come here so, I place my order ahead of time I do my own research. I don't rely on others opinions anymore... my body is different than everybody else so do your homework and don't be mad at staff... they're lucky they even have a staff these days100%
JM.
1634785822
Javier is the BEST employee this place has! He is super friendly, personable and he helped answer all the questions I had. He helped me match the best product combination for my condition. Highly recommended!!!
Taylor A.
1634596752
I LOVE Curaleaf!! The staff is always very helpful and knowledgeable. Their deals are unmatched!!! I hear so many people complain that MMJ is expensive in FL, not at Curaleaf!! Daily deals and rewards points makes your medicine financially accessible.
Ashley R.
1629980620
Great place, even better staff and prices. Always coming in with sales and discounts. The customer service is BAR NONE! Always polite and super knowledgeable. Thank you Curaleaf!!!
Bryan C.
1628517310
Great staff. Great prices. Great service. My go to dispensary. Your missing out if you havent tried them yet. 💯
kara L.
1628193227
I went here for the first time today and had a great experience! Javier was very sweet and helpful while getting me a great deal on my medicine. He actually re-did my whole order after discussing other options for me and what would work best, so I really appreciated the patience as someone with severe social anxiety. I felt really cared for. I find their prices to be more accommodating to my budget as well, so I will definitely be back here~
Christopher M.
1627562575
Fantastic customer service! Great deals and Veteran discounts are always a great thing!. Great team. Javier was polite, knowledgeable, and had a great positive attitude. That is why this is my dispensary of choice.
Christopher M.
1627511964
Fantastic customer service! Great deals and Veteran discounts are always a great thing!. Great team. Xavier was polite, knowledgeable, and had a great positive attitude. That is why this is my dispensary of choice.
Tristan P.
1625782728
Every time I have been to this location, I typically get Javier as my dispensary representative. He is always kind to me and very informative of products. I recently purchased a Select Watermelon cartridge and was excited to try it out. Unfortunately, the cartridge did not work with any 510 thread vaporizer battery I tried, so I called the store. Sam was the one who helped me over the phone. She kindly told me that the cartridge may be dysfunctional and informed me that the cartridge from that specific brand works beat with its own brand of battery. She also told me that I would get a free cartridge replacement and a battery on the house! These people are all Class A and their recovery is fantastic. I haven’t always been into Curaleaf but the way this situation was handled will have me continuing to pick up my medication here regularly. Thank you both, Javier & Sam!
Carolyn S.
1625700443
I honestly haven’t tried any other dispensary because my 1st two visits here were amazing & the staff is super friendly & very knowledgeable of the products. Also they have great deals all the time I honestly don’t think I’ll shop anywhere else
Sonya G.
1625349238
Great product. It would be nice if there was more work and less talk. Also, we order online ahead to not wait.. And still wait as everyone else does.
Theresa I.
1622630056
I rarely write reviews but for this place I have to. I've been to pretty much every dispensary in Lakeland and have yet to come across another place that cares about their patients like Curaleaf.Not only do they have super deals and flash sales almost daily their customer service is outstanding. You might have a little wait when you arrive but that's because when you get to the back there's no rush it's all about the patient. Ask any question and the staff will gladly answer they're all extremely knowledgeable and happy to help. It doesn't matter if you've never been there or your a regular they treat everyone the same and you always leave happy. No reason to ever go anywhere else.
Derek F.
1622229290
Great staff, very knowledgeable and friendly. Gentleman that helped us today even held the door for myself and my wife, class act. The store is a lot calmer than a lot of the other stores, which is nice how the receptionist separates things and allows a certain number at a time it definitely helps tone down the anxiety, as you know some of the other places can be zoos lol Product review so far the layer cake pre roll is really nice. Good body high and just a bit of head high. Your staff has definitely earned my business back to day. See you again soon
Jayce
1622226982
Always a great experience. Staff is super friendly and always ready to solve a problem or help you save the most money. The select elite live carts are keeping me coming back as well!
Michelle R.
1618758686
A good product at a decent price and you got me, it’s that easy. However, if you have a good product, at a good price, and have amazing staff. Why would I bother going anywhere else. All the staff I have encountered have been amazing but this shout out is for ARIANNA. She was not only amazing and great to talk too, she went above and beyond to make sure I was satisfied. Keep it up you guys. It’s that friendly environment and ease to please, that will make me happy to spend my money here.
Kaya K.
1618094452
10/10 Not only do they have the LARGEST selection I’ve ever seen at once, they have the FRIENDLIEST staff ever, Austin was amazing and literally knew every percentage and flower off the top of his head I was amazed I’ve never had such a knowledgeable associate before, he was seriously phenomenal. Flower is great, parking was great, i had no wait. I seriously cannot say enough good things about this place, my new favorite location and definitely put Curaleaf at the top of my list.
Brandon G.
1616699905
Amazing experience!!! Everyone was so super friendly and helpful. Nathan helped me with my first order and he could not have been nicer!! He took the time to educate me and never made me feel awkward at all. In fact I felt like I had been coming here for years. Highly recommend this place!! Will review again after I’ve tried the products!!
Jason A
1615850038
My first dispensary experience was not with Curaleaf. I went to all of the other places in town and ended up trying Curaleaf after them. I am big on customer service and personal recommendations. Once I give my bud tender the info on what I like, I appreciate if they try to find something for me. Or if they give other options, something other than trying to get me out of the door. I mean come on - with what we’re buying here, we are interested, right?Okay look - the waiting room was warm. The afternoon sun was shining right in and it was toasty. That’s the first and last negative thing I’ll say about the place.Pasquale was my bud tender and asked me questions, explained to me how they do things, gave some suggestions, asked if I had any questions, etc. He spoke to me more in the first few minutes than most of the other dispensaries did the entire time I was there. My favorite bud tender by far, and I will go back to Curaleaf and spend more there now because of him - and also Cody who helped check out my order. I appreciate you guys and will be back soon. Thank you for providing the best customer service I have yet received in the Florida dispensaries.
Lord 7.
1614805618
First time ever buying from a dispensary, all I have to say is great first impression. My budtender was Cody, genuinely one the most chill and cool dudes I’ve ever met. Definitely worth the trip from Davenport.
Monica R.
1614622635
I have to admit the customer service is outstanding . I was tended to by Javier and not only did he have the patience to listen to my entire story ; when asked he proceeded to make different recommendations based on my medical health explaining in depth the strains and how they all work best. I was taken aback to say the least. I highly recommend Javier and the other staff members they are amazing. This is my new store! Thanks guys!
Houdini H.
1613238197
The budtenders here are really really nice and well educated. New user or new to this location, the people are great. The only reason its a 4/5 and not 5/5 is just because they rarely have flower available in anything besides the 1/8 container which isn't always the best deal.
Brittany R.
1611441754
I absolutely love this place! I had such a wonderful experience especially since it was my first time ever!! everybody was so wonderful and nice I could easily feel right at home. 💚
Kris A.
1611274053
Friendly staff. Very good quality flower and reasonably priced. Very clean and organized store front. Highly recommend
Courtney S.
1610285171
Update. I have now been going to this location for 6 months. The staff is phenomenal. The owner should take note that 99.9 % of all of the reviews for the last year say something about the staff, rather then the business and that is outstanding for a business owner!! Way to go! People are coming back because of the staff! I pass TWO dispensaries to come here. Tara, Javier, Tigue and Nate. ALL STAR TEAM.. extremely nice. Not only to me but EVERYONE that walks through that door. My one advice would be for Peyton.. take it down a notch. Yes very knowledgeable but made the experience a little uncomfortable. As someone who suffers from severe anxiety the interrogation questions were a little much and made me feel quite uncomfortable.
Kaitlin L.
1609364900
I came in a few weeks ago and it was the best experience ever! Tera took care of me and made the entire environment feel so comforting. Such a wonderful staff! I hope to one day become apart of this team as well once April comes around!
Boogie H.
1607779541
I’ve been to a few dispensaries here in Lakeland and they all are very clean and the staff are friendly and helpful but this place is the real deal. The staff is the most efficient and knowledgeable and attentive.
Sean C.
1606337822
First time shopper at this location. The entire staff was great. I was assisted by Tera and she made me feel at home and took the time to really explain the product lines. Looks like I found my home dispensary. Great Place
Amanda J.
1605400002
First let me just say that the entire staff that was there was so amazing. I walked in, This was my first time here, the gentleman in front was so nice to me, he made me my profile. Then I was called up and helped by Javier. He was so knowledgeable about the products and attentive to my needs! I got so excited about the things I bought I had to share this experience! Go to this location! Everyone is so nice and team players! Very patient and will do what they can to get you what u need if they don't have it. I love that they give discounts. They definitely won me over! I will be back soon!!Amanda
Traci M.
1604890088
Absolutely love the staff and Products I have ordered citrus farmer flower many times.... Well today I got some and it tastes like straight chemicals completely unsmokebale and leaves a horrible taste in my mouth after even 1 hit and didn't make me feel very good after ... They will not refund the money or take the product back..... This has never happened with this strain before.... it smells weird too the other 2 Strains I ordered are just fine..... i will still be back but will never order this strain again and it was one of my favorites
Kim G
1604783957
I’ve been going to Curaleaf for over a year now. I can’t say enough good things about the staff. They know me when I walk in and treat me with respect. They all have a great sense of humor and more often then not I’m laughing when I leave. They’re efficient and answer calls. The wait time for a pick up order is usually minimal.The product is great. I usually get cartridges but also prerolls sometimes. I’m happy to recommend Curaleaf Lakeland to anyone looking for a dispensary.
william L.
1602100648
Wait time is ridiculously long, every time 30 or 45 min and I have to leave, would like to try your products but I just don't have that kind of time.
Gro M.
1601391418
I wanted to get four flowers with my 50%discount and guy said I couldn't do that.. nowhere in there website or store says you can't do that. Super disappointed every other dispensary no problem
Sherry B.
1601057878
Love these guys product outstanding service is the same its my go to and I live 20 miles away always get best deals here!
Kelly R.
1600444016
Had such an amazing experience with this shop. No other patients were in there, so I was able to talk to the girls and them explain everything to us. Definitely will be returning to see tera and marji. They were awesome budtenders 🙂
Casey P.
1599757970
5 stars for the customer interaction and answering all my questions! Great job MJ for your knowledge about your current products in store and for your recommendation.
jamie L.
1599707692
I LOVE IT!!!! Its my new favorite place to shop.. It smells amazing when you walk in the door. And all the staff is friendly and excited to share all the knowledge they have about all their products..A special thanks to Javier F thanks for all your help, you were a great teacher, so far im happy with all the products i got today😁Ill be seeing you all again very soon...
Nathan W.
1599509630
Kristin F. is always knowledgeable and helpful when I come in. Thank you for your professionalism
Carlos B.
1599432442
Javier was very insightful and friendly. Great place overall!!!!
BOTSINTHISBXTCH
1599084429
Kris was very helpful guy at front was super cool very chill positive environment! Great place highly recommend especially for a first timer like myself!!
Doug E.
1598816515
Sometimes people make the difference!See Tara , she'll make sure that you get the most bang for your buck, she has a positive attitude and good humor.The Staff is knowledgable and friendlyProducts are Top qualityLove to see more specials and deals
Christen B.
1598749567
Javi and Nate are amazingly awesome!! Super knowledgeable! Legit! Trustworthy! Y'all go show all of them some love!!
Lisa T.
1597856535
I love this place! Javier was AWESOME! Very informative and knowledgeable. I will be back!
Hannah C.
1597336322
One of the BEST dispensaries in Lakeland. Love the staff and I am always able to get what I need. If it is out of stock I have free delivery 3-4 days later. Cannot say enough about how friendly and helpful their staff are
Squirrel G.
1596802724
Great staff! Super friendly atmosphere. Great products on rotation.
Stevie R.
1595973729
Probably my favorite spot so far. Good music, chill vibe, friendly employees. Go see Sam and Javi! ✌🏻
Brandon B.
1595780857
Patient: "Such and such offers me all these discounts and T-shirts and free pens, what can you guys do for me?"Attendent: "There's a reason they have to offer you all those discounts and free knickknacks to buy there sir..."Me: *giggles*
Shawn V.
1595274076
Marji was the best and most knowledgeable rep I’ve met yet and I’ve had a card for 3 years!!
Gino R.
1594486531
First time at this Curaleaf. Amazing first impression. Tera helped me out and gave me an update on the inventory, as well as some suggestions. Awesome vibe with everyone in there. The place definitely felt welcoming. Definitely stopping by again when I’m in the area. Oh and most importantly, the product. Yeah, it’s amazing too 👍🏼👍🏼
Ashley L.
1593470039
Very helpful with the in and outs of dosing and thankful they had the knowledge of the strains unlike another one on the south side
Courtney S.
1593465879
I'm 100% a newb to all of this. I went in Curaleaf today and Tigue helped me out. He was very informative and answered all of my newb questions. I van honestly say that this is my #1 place to go in Lakeland. Knowledgeable and they have great discounts and specials.
Katie D.
1593113521
Great, honest staff! Always keeping me informed of deals. A comfortable environment for people with anxiety. However, it can get a little loud at times.
Allison M.
1592012896
Sam is amazing! She and her coworkers helped me with all my needs and had amazing customer service!
Andres P.
1591015787
Was afraid to try another dispensary because I was afraid of the quality not being good . Dam should’ve listen to my gut. Got the purple sunset shatter and was disappointed by how dark it was. It wasn’t even in shatter form. When you look at the percentages as well it doesn’t add up at all. Thc:78.6 % Cbd:0.4% Cbn:0.0% Thcv:0.0 Cbg 0.5% Total: 92.5%. If my math is correct that’s actually a total of 79.5. So I looked at the other oil labels from another dispensary I have and they all added up to the correct total on the label. So yeah never going back to waste my time with a company that doesn’t check the quality of there products and put random percentages on their labels.I tried adding the photo of the label but it keeps being removed.
Joselyn M.
1587413238
I absolutely love coming here. Everyone at this store is so happy and willing to attend you. HUGE shoutout to Tara. She was working the curbside pickup like no other. She is the real M.V.P. She is EXTREMELY helpful and kind too. Thanks to the whole Curaleaf family at the Lakeland store. Y'all are the dopest around.
AJ
1584619372
This dispensary is pretty decent! I've had great customer service every time I've been there (about 3 times now), the first consulation they had with me we sat one on one in a room and just talked about my needs. That was pretty genuine, I enjoyed it and the staff was nice. Now for the products, everytime I've been there they seem to have limited products, especially flower, but they've all worked more than enough, satisfied with each dose of my medication. The staff are people you can chill with but also keep it 100 percent professional and I really love that about Curaleaf. Professionalism . I'd give 5 stars if they had flower available more readily!
Sophia F.
1583679448
The best dispensary around. Their product is always amazing. Friendly and polite staff too and they always answer questions. Their vapes do not spill out either and with their points it’s worth every penny.
Crav3d S.
1582855430
Went in today and the staff was very welcoming. Helped by Tigue, he was quick and helpful, had me cashed out in no time. Great customer service and I will be back.
Mateo Fitzgeraldsonman J.
1582827414
EDIT: 2/27/2020 Ty here at the Lakeland location helped me out on the phone for quite some time and treated me with such respect and was in no way rushing me to get me off the phone. I was looking for a product that hasn’t been around For a while and he took the time to put me on a list. So next time it comes around it should let me know (fingers crossed)! Thanks so much Ty. You were awesome brother. People like you make people like me (and others) come back. -Matt S.Greatly appreciate my experience today at curaleaf. Was the first day for some new stuff and Tigue B. Really took care of me here. More than most care to do. Thanks again brother and so far everything has been great! Will update later. Thanks again to all of y’all there. Good family. -Matt S.
R E.
1581958463
Very pleased with service and products.
Randy E.
1581958445
Very pleased with service and products.
Carlos F.
1578330870
I'm normally a visitor of the south Orlando location, but stopped by here since I happened to be passing by. Unsurprisingly, I had amazing customer service from the staff here and was in and out within five minutes. Everybody was extremely helpful, and certainly held up that wonderful Curaleaf customer service and quality of products I can expect from this company.10/10 I love Curaleaf
larry R.
1567193851
Great service! Personal touch.
3145 US Hwy 98 N
Lakeland, FL 33805
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CLOSED
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Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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Everyday Discounts
1st TIME PATIENT DISCOUNT
50% OFF
*First-Time Patient Discount: Offer cannot be combined with other promotions, patient discounts or Refer and Earn Cards. Discount is valid for patients who have not made a purchase at any Curaleaf location. Limit of 2 items per individual product line. Excludes devices.
Pediatric Discount
40% OFF
- Patients under 18 years of age receive a 40% Discount.
Veterans Discount
20% OFF
- We honor those who serve!
- Veterans will receive 20% off their entire order.
Compassionate Care
20% OFF
- 20% off to recipients of financial assistance including SNAP.
Birthday Discount
$15 OFF
- Registered patients obtain $10 OFF purchase of $50 or more in your birthday month.
Senior Discount
10% OFF
- Patients 65 or older receive a 10% discount on their orders.
Industry Discount
15% OFF
- Industry Discount for all of those who work in the medical cannabis industry.
- Must show proof of employment such as a business card or ID.
Free Delivery Statewide
FREE
- Receive free delivery on all orders statewide.
ABOUT THIS DISPENSARY
Curaleaf, located at 3145 US Hwy 98 N in Lakeland, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.
Medical: Yes
Recreational: No
Delivery: Yes
Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).
Curaleaf is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Curaleaf grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.
Product types and availability can vary from store menu to store menu, depending on demand. If Curaleaf in Lakeland does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.
Purchasing Marijuana Products at Curaleaf
During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.
Preparation Helps: See what’s available ahead of time. If Curaleaf in Lakeland online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.
Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Contact the dispensary if you encounter product-related issues or problems. Curaleaf has a policy & procedure for this.
Please enjoy the menu products from this dispensary responsibly!
To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.
What People Are Saying
Based on 595 reviews
John A.
1700696268
First time visit to any Curaleaf location. Lured in by unbeatable BOGO sale on Briq, 2 gram, all-in-one vapes that are already 50% off (picked up two for the price of half of a normal cost!). Very friendly staff! Will be back soon!
Nancy J.
1700693143
The bud tenders are ALWAYS so Very knowledgeable and Super Nice. Never Long wait times. Felix is super knowledgeable and FriendlyStopped by again today, everyone was awesome as usual
Ronald S.
1699994525
Had some great choices today, it's been awhile, had several great sales. Thank you! I also have a question about the cartridges, not all but have a tendency to leak, any thoughts on that?
erica L.
1698276516
Felix is awesome when it comes to customer service. He tells me about new products and is so helpful.
Amand G.
1698242090
Chelia was awesome! This was my first time at this dispensary. I did an online order but when I arrived to the dispensary to pick up my order, my daughter was asleep in the car. I called to see if I could switch to curbside so I did not have to wake her. She said she didn’t have enough people at the time for curbside but she would try to come out if she could. Few minutes later she walked out and took care of me and was very informative with how the dispensary works. I’ll definitely be back to visit Chelia!
Nathan B.
1698187057
Very helpful & knowledgeable!I have shoulder-neck nerve pain & was given good advice on which to get for my need.I really really appreciate the professionalism.Thank you :}(Not a paid ad, just wanted to give them this review)
Johnny R.
1696266173
Every time I go it’s always a Great experience, properly greeted and waited on. Leslie is always a pleasure. Products are always available and good quality.
Erik K.
1694883004
Have never been disappointed at this store - ALWAYS friendly and knowledgeable. If you're in the area and want service as great as their product, I'd highly recommend these folks.
Sheila C.
1694648467
Great service as always by Vanessa today at my local Curaleaf in North Lakeland. She helped me figure out the price beforehand so I could meet my budget when I wanted to add items upon pick-up to my online order.Just WOW! She was patient, and she figured the cost for me, including the use of my acquired points. It’s always a pleasure with each staff member there since I started in April.
Fred V.
1692031405
I order online when I get to the store they're very friendly they get my order it's already done they double check it I pay and I'm on my way it's a very nice way to do this
David P.
1691674948
This place is amazing. Always a good sale and super products that work the way they are supposed to. The staff here is so helpful and knowledgeable.
Dana M.
1691351001
This place is nuts. I stopped going here because of the wait time. But this weekend I didnt feel like driving 45 minutes to seffner so i went ahead and ordered for lakeland. I get there and see a great deal up on the board and decide to get it. Although I have an express order I figured they would love to make another sale. And I asked to add to my order and was told no. I had to go check back in In the lobby and wait another 25 minutes. Just ridiculous. I spend alot of money with trulieve and to be treated like that really upset me.
Bruce M.
1690997024
Kaylin was knowledgeable and helpful as usual. Always looking out for me with deals and discounts. Super sweet and friendly.
Bob C.
1690919036
The staff at this location is so good 👍 very friendly, always smiling 😃 and they point out any possible savings and upcoming sales 😀
carl H.
1690681499
My experience there is always fine. The people they are always so helpful and kind.
David H.
1690048220
Leslie is literally the Customer Service Queen! Always happy and helpful! Goes above and beyond.
Tuesday M.
1689980797
Lesli is the BEST! The service here is always quick and friendly and I've never had any issue with any product in my 2plus years shopping here.
Travis C
1689680351
I Always enjoy going here, Payton was amazing and help me upgrade my vape!
Ricardo
1689643097
it’s okay. but that’s pretty much it. prices definitely match the quality which i don’t mind it’s a great place for a budget pick up if need be. however i don’t like the customer service - seems like everytime i walk in i’m being pushed to order thru the kiosk there without explanation and not be able to order right at the counter. ruins customer experience especially when you have questions or would like some recommendations. but they’re more worried about getting people in and out. the bud is decently priced but the customer experience needs to improve big time!!
Dave
1687629893
They used to be great. The product is the same but the customer service and patient compassion is lacking due to certain discriminatory newer employees…
Shari K
1685035349
Fabulous deals/specials! Got 1/2 oz ground flower, 24%THC, for only $40. They allow 20% discount for seniors and/ or EBT hardship even on sale items. Unheard of at most Lakeland area dispensaries. Product is consistently good, prices are great for us low income seniors. Staff is friendly and always helpful. Waited less than 5 minutes for my order after placing it inside store. Also unheard of anywhere else I've been. WELL WORTH IT!!
Krystal S.
1675716280
I've never had a bad experience with Curaleaf. Their prices are good and staff is very helpful. Their Delivery systemcis very reliable
Bob B.
1674490351
Definitely worked on thier product and its become alot better. They have great deals and the service is amazing. Very Friendly
Donald M.
1672572628
The staff is very knowledgeable about their products their deals and promotions. It didn't take me long to walk in and get what I needed. There are a lot of dispensaries to choose from however this place stands out. If it's not too much out of your way I'd recommend going here.
Alex T.
1672511641
The staff there is Amazing. They are Very informative, Helpful and Always Super nice. Never long wait times, like other dispensaries. Awesome bud tenders
Natosha B.
1671583951
Very friendly and knowledgeable staff. They often have great promotions and their loyalty program is awesome. Store is always clean, well lit (🤣 sorry couldn’t help it) and has awesome music. I went to Curaleaf for the first time because they offer 50% off for your first purchase and I keep going back for their awesomeness.
Robin M.
1671490944
Too bad I couldn't get my video to load of Tree deco wishing you all a Merry Christmas. Awesome people at the Lakeland store.
Jessica D.
1669680625
Out of all the dispensaries Curaleaf is in a class of its own. Javier is one of the bud tenders that will go above and beyond. Ask him to say his name…love it!! Everyone there understands the concept of customer service and I haven’t even started talking about the products. Normally I had been staying with Trulieve only because of its sugar free options of edibles but when they sold out I had to find an alternative dispensary. Curaleaf to the rescue. They don’t use refined processed sugar in their edibles so I can have them. Yay! They are so super fast filling pickup orders as well. At Trulieve they make you wait in a waiting room with everyone else waiting to order or pick up. You don’t have to wait at Curaleaf. They are by far more efficient and that is why I am a patron for life!
AJ
1667950221
Curaleaf has the best discounts and curacredits really help out on a rainy day and also make you feel like your purchases count. Big shout out to all the staff who make the experience worth it, MJ, Leslie, Javi, Ariel, Felix, and Payton!! and there’s a couple others but I keep forgetting!! All the staff makes you feel like your cared about and I have no complaints! I even recently bought a syringe and the packet had a empty syringe and curaleaf replaced it for me! Idk how that happened but the customer service here is just unbeatable! Thank you guys for all your hard work!! I leave a tip when I can because you guys go above and beyond to make people feel welcome!!
Mr Taco B.
1665097409
Best dispo in town! Fast, clean and friendly! Love being able to order off the iPad, very efficient. Staff will also go above and beyond for the disabled. If you have bad anxiety, this is the place to shop.
Diana O.
1664558241
The staff here make you feel like friends the second you walk in the door! Super friendly, knowledgeable, and overall pleasant to work with! Not to mention the insanely awesome weekly sale! I don’t even bother going to other dispensaries! Curaleaf is the best!
suheily L.
1663678371
I love the staff everyone Is so polite and helpful. The quility is great. Prices are the best around.syoer fast staff!
Mallory M.
1663633921
Manager Arthur & the night employee Felix are absolutely amazing, professional, and kind people! The deals are amazing, the best dispensary in the area!
Marc C.
1663151739
Nice people work here. Good prices. Good quality products for the most part.
Deb N.
1661966378
This business could give lessons on customer service.Marg the mgr, today helped us get our card problem sraight she went above and beyond her job duties . Kudos and ty
Mike D
1661722795
I came in today and girl seemed nice enough but either her training is lacking or corporate policy is very odd specially for a business. Other dispos will just add to your order however this girl points to a iPad looking device? I have legitimate medical issues and I told her I don't want to touch that. Covid monkeypox etc and what about the physically disabled? People with vision impaired? I guess curaleaf is in a position to not need money or care about paitents
Angie W.
1659231976
They are great here. The sales are amazing and the costumer service is on point. I don't go anywhere else.
Jerzie
1659021413
Great place...staff is professional and friendly. Very knowledgeable and the take the time to listen to make the best suggestions for you. Prices are reasonable. Will definitely go again.
Courtney T.
1656894019
Update. I have now been going to this location for 2 years! Whew! During this time there have been some changes for sure. A lot of the staff has changed but they are all fantastic! The discounts have now matched the excellent service resulting in this place being packed constantly!Make sure to order online ahead of time to get in and out quickly!Love love love Curaleaf! Customer for life. ❤Oh and most importantly TIP YOUR WEEDTENDER PEOPLE, they have to put up with all of our crazy anxiety, stressed out, living in Polk County butts all day... they deserve your extra singles from paying with debit people. #GoGreen #WeedTendersNeedLove #InflationIsAsHighAsWeAre
Jack D.
1654628320
Either H.R. is just a joke or the entire company is. Their employer turn over rate is worse than Rita staffing 😆 That alone speaks volumes about the company and the way they claim to care about people. Those are all different strains of buds that came out of one eighth. Not to mention how horribly there manicured. Wich I might add is purposely done so as to add wheight and increase profits. Yet another industry destroyed by the profits over people campaign that is currently being instituted all across America against its own people. 4 stars as to keep this from being filed away by googles algorithms. Stay woke folks. Soon the Marijuana industry will be no different than big pharma.
Jacina R.
1653594460
My favorite dispensary. Great strains with good prices, especially compared to everyone else in Lakeland.Edit review: Stopped going once they started their discrimination. They profiled ppl based on their various types of face masks, even when they couldn't provide any documentation on the "approved" variations. They would only serve you outside the building. When the mandates legally stopped them from this discrimination, they still continued to assert made up power plays. I sat in the lobby for 20 minutes even with a booked online order and when I came in they ushered me out the door and would only serve me outside. I've never been back.
Gina B.
1651678050
Initially I thought this was a great dispensary with good customer service. Didn’t take long to realize that wasn’t the case at all!! Twice now I have received different products than what I had ordered. The first time I thought it was a mistake on my part, but now I’m 100% sure that they are switching out and not letting customers know. I’ve had occasions at other locations where I ordered something and it was sold out before my order processed and those times was notified by an employee and led to a different choice or just dropped the item all together. My last visit to Lakeland Curaleaf was very upsetting and disappointing. Let me start by saying that I drive from the next county over on occasion to use this dispensary based on availability of products. I had placed an order online, waited to receive confirmation of order being received, confirmed, processed and ready to pick up. I arrived at the dispensary and was greeted/checked in by staff in a friendly manner. After a short period and was called to the counter to checkout. Again, employee was friendly and efficient during checkout process. At no time during ordering or while I was in the dispensary did anyone let me know that what I had ordered was no longer available. Instead the dispensary gave me the same named product in a much much lower percentage than what was advertised on their website. No products were ever taken out of the bag or gone over with me before purchase as if everything was exact as it should have been but that was not the case. After leaving the dispensary I discovered the switch out on my way home and immediately returned, also realizing now I wasn’t given a receipt. Now I’m out extra time, extra gas and am extremely disappointed knowing that this had happened to me before and that I had assumed it was my own fault or mistake. Upon return to the dispensary and explanation of what had occurred I was asked to wait while they looked into the situation. I was then informed by the staff member helping me that the other staff was new and that was the reason for the confusion. I was also informed that the products that I had ordered were no longer available even though it was still showing availability on the website at the time of my return. I was offered a credit to my account for the dollar amount of incorrect products. At no point during this time did the manger come out and address the situation. I did finally ask to speak to a manager and after speaking with a manger discovered that there was in fact some product in stock that I had ordered initially. The manager then went on to make excuses for the staff, system setup and online ordering process that allows for mistakes to occur in product availability. I was also informed that a “note” had been placed on my account so that every employee knows to go over every product and percentages when I come in (I guess I’m Karen now) In the end, I lost out on my time, gas, I left with products that I hadn’t ordered because they would not accept a return of product (which is the only part that I completely understand) and lost out on my availability for the month as well. I made the decision to use Cannabis as a medication instead of pharmaceutical products. This is still a Medical Dispensary and not recreational and had I gone to a pharmacy for medication and been given what I wasn’t prescribed or a different dose they would have to inform a patient of that due to liability issues. Nothing was ever brought to my attention at any point. I also feel like this was just bait and switch and done blatantly. Completely false advertisement of products that are no longer available. Had I known that I would have been able to make a choice to go to another dispensary that was closer to me for the same product that I drove an hour out of my way to get. Will not be returning to this dispensary to be taken advantage of again!! Lesson learned the hard way! I hope this helps someone else not go through this and has definitely taught me to be vigilant about what I order versus what I receive before paying next time!!
Benita K.
1650584487
Went in and they had me to order. Ordered what I wanted then waited for it. I paided and left without a receipt he kept it. I felt like something was wrong in the price so I went online and put everything I ordered in my cart. I paid 15 more at the store then what it showed. They had charged me for a battery I didn't know about until I left the store. I never asked for one and they never said anything about it. They don't show you what's in the bag they just call you up and cash you out. And in my case they put a battery in and charged me for it.
Theophilus S.
1650502693
Completely unprepared for 4/20 deals! TURNED AWAY, even after having placed an online order ahead of the time before it closed. Many other people were waiting over an hour before arriving there and the Female manager working tonight, came out and told every last one of us waiting or coming in that she is no longer serving or helping anyone in the store! Ended up going to Suterra Wellness online ordering where they are honoring the deals online as long as the order was submitted by 11:59pm so that it will be available for pickup after they open tomorrow morning! #CuraleafManagerUpdatePlease
Shane “MOMO-55” M.
1650377660
I have had my med card for just over a month and obviously new to how to shop. They were very informative to what I needed for my specific issues. Top notch staff and prices definitely acceptable. We need more people in this world that help others like they do with all patients.
Angie W.
1649451309
They are great here. The sales are amazing and the costumer service is on point
M. A.
1648676045
Its ok and have good specials however their pick up process is a JOKE. What is the point of making the order online and just go to pick it up if it will take over 45 min to actually receive it?!?!?! Picks should not take more than 5 min that IS THE POINT OF ORDERING ONLINE to AVOID THE WAIT TIME!!! we will be changing dispensaries. What a WASTE OF TIME!!!!
Rick
1647631572
What a great place. Ive had great experiences with all the dispensaries in the Lakeland and Winter Haven area so far and Curaleaf didn't disappoint. Will absolutely be going back. Top notch product with a mind boggling selection. Special of the day was buy any 3 flower and get any 3 flower free??? What an absolute steal. Even their 1/4 shake was excellent for the price.👍👍. Will shop again.
Teresa V.
1646439103
My first time going to Curaleaf and it was such a nice establishment. The employees are very nice and it felt like family going there. They are amazing!!! I will definitely be going back.
Ciara
1645834959
The wait is unbelievable.My first trip here was fast, not this go round.1hour to 1hour and a half wait.Happy Healing!
Victoria C.
1644539321
Extremely friendly and very knowledgeable staff. Clean very clean which is amazing in these days .
dan mcdonough (.
1641666807
Good sales here but hope you don't mind waiting 17 hours to watch a bunch of monkeys jump around and accomplish nothing
Jason M.
1641156877
I have no clue how this place has 4.5 stars. Employees are rude, they hold your I'd and try to be to corporate. I used to spend over $400 monthly in this location. Not anymore, maybe go for some edibles and that is it once in a while now. Place is disorganized and there isn't a good feeling walking in there anymore. Used to be great before all rules changed and employees just don't care anymore. They do have deals , most of their product is weak and overpriced anyway.
CP U.
1640131967
Curaleaf products are good and they have really nice specials. They have recently improved their customer experience over the last 2 visits with them. They were very efficient and the wait time was minimal.
Sara P.
1638996517
Javi was awesome and took the time to explain the products to me. He is very polite and helpful! 🙂
Katie B.
1638128460
Love the staff here! ALWAYS so friendly & knowledge on their products. I go here at least once a week & They’re always great!
CP U.
1637688660
Curaleaf products are good; however, the customer experience at the Lakeland store leaves a lot to be desired. They do not respect patients time, do not give a close approximation of what the wait time will be. Patients are not taken in the order they come in leaving some patients sitting for more than 2 hours. Others come in the door and are waited on within 5 monutes. This is the only dispensary I have seen people get visibly upset because of their wait time and misrepresentation of the wait time.
Jason M.
1636736197
I have been coming to curaleaf for going on 2 years. In the beginning it was great knowledgeable staff, you felt like the staff actually cared. Now current state. If you do not have an order for pick up. When you come in to give your card, the staff states will be right with you. Then they come around with a tablet to take your order, which is ridiculous because the company has taken the one on one personal touch away. We are numbers now. Also allot of employees come and go, ie high turn over rate. That tells me management in this corp is in bad shape as we. Now we get our I'd taken and staff does forget to give it back at times. Some staff is rude while others just go through the motion of being there.the young ladies that state their managers are nice, but for the most part this change is not for the better. I spend at least $400 month at this location,but at this point I will only go if really need something nothing extra. The corporate world made this co at times uncomfortable to come there.And really should be ashamed how they made this business.
Stephan I.
1636329029
Great service every time. Friendly and professional staff. Great product. This is the only place I go
Travis L.
1636161757
Tje service superb enjoyed my visit and staff, friendly service and laughs #51889. Also, the Jelly Rancher and OKC👌 Nice!
Elaina V.
1635628550
I really do enjoy the prices and the quality But I noticed 1/2 reduced due 2 lack of empathy towards patients a downfall I think the only thing keeping the customers around are the 40% deals and buy three get three...otherwise I hear they're going across the street...I have gone nowhere else since I have come here so, I place my order ahead of time I do my own research. I don't rely on others opinions anymore... my body is different than everybody else so do your homework and don't be mad at staff... they're lucky they even have a staff these days100%
JM.
1634785822
Javier is the BEST employee this place has! He is super friendly, personable and he helped answer all the questions I had. He helped me match the best product combination for my condition. Highly recommended!!!
Taylor A.
1634596752
I LOVE Curaleaf!! The staff is always very helpful and knowledgeable. Their deals are unmatched!!! I hear so many people complain that MMJ is expensive in FL, not at Curaleaf!! Daily deals and rewards points makes your medicine financially accessible.
Ashley R.
1629980620
Great place, even better staff and prices. Always coming in with sales and discounts. The customer service is BAR NONE! Always polite and super knowledgeable. Thank you Curaleaf!!!
Bryan C.
1628517310
Great staff. Great prices. Great service. My go to dispensary. Your missing out if you havent tried them yet. 💯
kara L.
1628193227
I went here for the first time today and had a great experience! Javier was very sweet and helpful while getting me a great deal on my medicine. He actually re-did my whole order after discussing other options for me and what would work best, so I really appreciated the patience as someone with severe social anxiety. I felt really cared for. I find their prices to be more accommodating to my budget as well, so I will definitely be back here~
Christopher M.
1627562575
Fantastic customer service! Great deals and Veteran discounts are always a great thing!. Great team. Javier was polite, knowledgeable, and had a great positive attitude. That is why this is my dispensary of choice.
Christopher M.
1627511964
Fantastic customer service! Great deals and Veteran discounts are always a great thing!. Great team. Xavier was polite, knowledgeable, and had a great positive attitude. That is why this is my dispensary of choice.
Tristan P.
1625782728
Every time I have been to this location, I typically get Javier as my dispensary representative. He is always kind to me and very informative of products. I recently purchased a Select Watermelon cartridge and was excited to try it out. Unfortunately, the cartridge did not work with any 510 thread vaporizer battery I tried, so I called the store. Sam was the one who helped me over the phone. She kindly told me that the cartridge may be dysfunctional and informed me that the cartridge from that specific brand works beat with its own brand of battery. She also told me that I would get a free cartridge replacement and a battery on the house! These people are all Class A and their recovery is fantastic. I haven’t always been into Curaleaf but the way this situation was handled will have me continuing to pick up my medication here regularly. Thank you both, Javier & Sam!
Carolyn S.
1625700443
I honestly haven’t tried any other dispensary because my 1st two visits here were amazing & the staff is super friendly & very knowledgeable of the products. Also they have great deals all the time I honestly don’t think I’ll shop anywhere else
Sonya G.
1625349238
Great product. It would be nice if there was more work and less talk. Also, we order online ahead to not wait.. And still wait as everyone else does.
Theresa I.
1622630056
I rarely write reviews but for this place I have to. I've been to pretty much every dispensary in Lakeland and have yet to come across another place that cares about their patients like Curaleaf.Not only do they have super deals and flash sales almost daily their customer service is outstanding. You might have a little wait when you arrive but that's because when you get to the back there's no rush it's all about the patient. Ask any question and the staff will gladly answer they're all extremely knowledgeable and happy to help. It doesn't matter if you've never been there or your a regular they treat everyone the same and you always leave happy. No reason to ever go anywhere else.
Derek F.
1622229290
Great staff, very knowledgeable and friendly. Gentleman that helped us today even held the door for myself and my wife, class act. The store is a lot calmer than a lot of the other stores, which is nice how the receptionist separates things and allows a certain number at a time it definitely helps tone down the anxiety, as you know some of the other places can be zoos lol Product review so far the layer cake pre roll is really nice. Good body high and just a bit of head high. Your staff has definitely earned my business back to day. See you again soon
Jayce
1622226982
Always a great experience. Staff is super friendly and always ready to solve a problem or help you save the most money. The select elite live carts are keeping me coming back as well!
Michelle R.
1618758686
A good product at a decent price and you got me, it’s that easy. However, if you have a good product, at a good price, and have amazing staff. Why would I bother going anywhere else. All the staff I have encountered have been amazing but this shout out is for ARIANNA. She was not only amazing and great to talk too, she went above and beyond to make sure I was satisfied. Keep it up you guys. It’s that friendly environment and ease to please, that will make me happy to spend my money here.
Kaya K.
1618094452
10/10 Not only do they have the LARGEST selection I’ve ever seen at once, they have the FRIENDLIEST staff ever, Austin was amazing and literally knew every percentage and flower off the top of his head I was amazed I’ve never had such a knowledgeable associate before, he was seriously phenomenal. Flower is great, parking was great, i had no wait. I seriously cannot say enough good things about this place, my new favorite location and definitely put Curaleaf at the top of my list.
Brandon G.
1616699905
Amazing experience!!! Everyone was so super friendly and helpful. Nathan helped me with my first order and he could not have been nicer!! He took the time to educate me and never made me feel awkward at all. In fact I felt like I had been coming here for years. Highly recommend this place!! Will review again after I’ve tried the products!!
Jason A
1615850038
My first dispensary experience was not with Curaleaf. I went to all of the other places in town and ended up trying Curaleaf after them. I am big on customer service and personal recommendations. Once I give my bud tender the info on what I like, I appreciate if they try to find something for me. Or if they give other options, something other than trying to get me out of the door. I mean come on - with what we’re buying here, we are interested, right?Okay look - the waiting room was warm. The afternoon sun was shining right in and it was toasty. That’s the first and last negative thing I’ll say about the place.Pasquale was my bud tender and asked me questions, explained to me how they do things, gave some suggestions, asked if I had any questions, etc. He spoke to me more in the first few minutes than most of the other dispensaries did the entire time I was there. My favorite bud tender by far, and I will go back to Curaleaf and spend more there now because of him - and also Cody who helped check out my order. I appreciate you guys and will be back soon. Thank you for providing the best customer service I have yet received in the Florida dispensaries.
Lord 7.
1614805618
First time ever buying from a dispensary, all I have to say is great first impression. My budtender was Cody, genuinely one the most chill and cool dudes I’ve ever met. Definitely worth the trip from Davenport.
Monica R.
1614622635
I have to admit the customer service is outstanding . I was tended to by Javier and not only did he have the patience to listen to my entire story ; when asked he proceeded to make different recommendations based on my medical health explaining in depth the strains and how they all work best. I was taken aback to say the least. I highly recommend Javier and the other staff members they are amazing. This is my new store! Thanks guys!
Houdini H.
1613238197
The budtenders here are really really nice and well educated. New user or new to this location, the people are great. The only reason its a 4/5 and not 5/5 is just because they rarely have flower available in anything besides the 1/8 container which isn't always the best deal.
Brittany R.
1611441754
I absolutely love this place! I had such a wonderful experience especially since it was my first time ever!! everybody was so wonderful and nice I could easily feel right at home. 💚
Kris A.
1611274053
Friendly staff. Very good quality flower and reasonably priced. Very clean and organized store front. Highly recommend
Courtney S.
1610285171
Update. I have now been going to this location for 6 months. The staff is phenomenal. The owner should take note that 99.9 % of all of the reviews for the last year say something about the staff, rather then the business and that is outstanding for a business owner!! Way to go! People are coming back because of the staff! I pass TWO dispensaries to come here. Tara, Javier, Tigue and Nate. ALL STAR TEAM.. extremely nice. Not only to me but EVERYONE that walks through that door. My one advice would be for Peyton.. take it down a notch. Yes very knowledgeable but made the experience a little uncomfortable. As someone who suffers from severe anxiety the interrogation questions were a little much and made me feel quite uncomfortable.
Kaitlin L.
1609364900
I came in a few weeks ago and it was the best experience ever! Tera took care of me and made the entire environment feel so comforting. Such a wonderful staff! I hope to one day become apart of this team as well once April comes around!
Boogie H.
1607779541
I’ve been to a few dispensaries here in Lakeland and they all are very clean and the staff are friendly and helpful but this place is the real deal. The staff is the most efficient and knowledgeable and attentive.
Sean C.
1606337822
First time shopper at this location. The entire staff was great. I was assisted by Tera and she made me feel at home and took the time to really explain the product lines. Looks like I found my home dispensary. Great Place
Amanda J.
1605400002
First let me just say that the entire staff that was there was so amazing. I walked in, This was my first time here, the gentleman in front was so nice to me, he made me my profile. Then I was called up and helped by Javier. He was so knowledgeable about the products and attentive to my needs! I got so excited about the things I bought I had to share this experience! Go to this location! Everyone is so nice and team players! Very patient and will do what they can to get you what u need if they don't have it. I love that they give discounts. They definitely won me over! I will be back soon!!Amanda
Traci M.
1604890088
Absolutely love the staff and Products I have ordered citrus farmer flower many times.... Well today I got some and it tastes like straight chemicals completely unsmokebale and leaves a horrible taste in my mouth after even 1 hit and didn't make me feel very good after ... They will not refund the money or take the product back..... This has never happened with this strain before.... it smells weird too the other 2 Strains I ordered are just fine..... i will still be back but will never order this strain again and it was one of my favorites
Kim G
1604783957
I’ve been going to Curaleaf for over a year now. I can’t say enough good things about the staff. They know me when I walk in and treat me with respect. They all have a great sense of humor and more often then not I’m laughing when I leave. They’re efficient and answer calls. The wait time for a pick up order is usually minimal.The product is great. I usually get cartridges but also prerolls sometimes. I’m happy to recommend Curaleaf Lakeland to anyone looking for a dispensary.
william L.
1602100648
Wait time is ridiculously long, every time 30 or 45 min and I have to leave, would like to try your products but I just don't have that kind of time.
Gro M.
1601391418
I wanted to get four flowers with my 50%discount and guy said I couldn't do that.. nowhere in there website or store says you can't do that. Super disappointed every other dispensary no problem
Sherry B.
1601057878
Love these guys product outstanding service is the same its my go to and I live 20 miles away always get best deals here!
Kelly R.
1600444016
Had such an amazing experience with this shop. No other patients were in there, so I was able to talk to the girls and them explain everything to us. Definitely will be returning to see tera and marji. They were awesome budtenders 🙂
Casey P.
1599757970
5 stars for the customer interaction and answering all my questions! Great job MJ for your knowledge about your current products in store and for your recommendation.
jamie L.
1599707692
I LOVE IT!!!! Its my new favorite place to shop.. It smells amazing when you walk in the door. And all the staff is friendly and excited to share all the knowledge they have about all their products..A special thanks to Javier F thanks for all your help, you were a great teacher, so far im happy with all the products i got today😁Ill be seeing you all again very soon...
Nathan W.
1599509630
Kristin F. is always knowledgeable and helpful when I come in. Thank you for your professionalism
Carlos B.
1599432442
Javier was very insightful and friendly. Great place overall!!!!
BOTSINTHISBXTCH
1599084429
Kris was very helpful guy at front was super cool very chill positive environment! Great place highly recommend especially for a first timer like myself!!
Doug E.
1598816515
Sometimes people make the difference!See Tara , she'll make sure that you get the most bang for your buck, she has a positive attitude and good humor.The Staff is knowledgable and friendlyProducts are Top qualityLove to see more specials and deals
Christen B.
1598749567
Javi and Nate are amazingly awesome!! Super knowledgeable! Legit! Trustworthy! Y'all go show all of them some love!!
Lisa T.
1597856535
I love this place! Javier was AWESOME! Very informative and knowledgeable. I will be back!
Hannah C.
1597336322
One of the BEST dispensaries in Lakeland. Love the staff and I am always able to get what I need. If it is out of stock I have free delivery 3-4 days later. Cannot say enough about how friendly and helpful their staff are
Squirrel G.
1596802724
Great staff! Super friendly atmosphere. Great products on rotation.
Stevie R.
1595973729
Probably my favorite spot so far. Good music, chill vibe, friendly employees. Go see Sam and Javi! ✌🏻
Brandon B.
1595780857
Patient: "Such and such offers me all these discounts and T-shirts and free pens, what can you guys do for me?"Attendent: "There's a reason they have to offer you all those discounts and free knickknacks to buy there sir..."Me: *giggles*
Shawn V.
1595274076
Marji was the best and most knowledgeable rep I’ve met yet and I’ve had a card for 3 years!!
Gino R.
1594486531
First time at this Curaleaf. Amazing first impression. Tera helped me out and gave me an update on the inventory, as well as some suggestions. Awesome vibe with everyone in there. The place definitely felt welcoming. Definitely stopping by again when I’m in the area. Oh and most importantly, the product. Yeah, it’s amazing too 👍🏼👍🏼
Ashley L.
1593470039
Very helpful with the in and outs of dosing and thankful they had the knowledge of the strains unlike another one on the south side
Courtney S.
1593465879
I'm 100% a newb to all of this. I went in Curaleaf today and Tigue helped me out. He was very informative and answered all of my newb questions. I van honestly say that this is my #1 place to go in Lakeland. Knowledgeable and they have great discounts and specials.
Katie D.
1593113521
Great, honest staff! Always keeping me informed of deals. A comfortable environment for people with anxiety. However, it can get a little loud at times.
Allison M.
1592012896
Sam is amazing! She and her coworkers helped me with all my needs and had amazing customer service!
Andres P.
1591015787
Was afraid to try another dispensary because I was afraid of the quality not being good . Dam should’ve listen to my gut. Got the purple sunset shatter and was disappointed by how dark it was. It wasn’t even in shatter form. When you look at the percentages as well it doesn’t add up at all. Thc:78.6 % Cbd:0.4% Cbn:0.0% Thcv:0.0 Cbg 0.5% Total: 92.5%. If my math is correct that’s actually a total of 79.5. So I looked at the other oil labels from another dispensary I have and they all added up to the correct total on the label. So yeah never going back to waste my time with a company that doesn’t check the quality of there products and put random percentages on their labels.I tried adding the photo of the label but it keeps being removed.
Joselyn M.
1587413238
I absolutely love coming here. Everyone at this store is so happy and willing to attend you. HUGE shoutout to Tara. She was working the curbside pickup like no other. She is the real M.V.P. She is EXTREMELY helpful and kind too. Thanks to the whole Curaleaf family at the Lakeland store. Y'all are the dopest around.
AJ
1584619372
This dispensary is pretty decent! I've had great customer service every time I've been there (about 3 times now), the first consulation they had with me we sat one on one in a room and just talked about my needs. That was pretty genuine, I enjoyed it and the staff was nice. Now for the products, everytime I've been there they seem to have limited products, especially flower, but they've all worked more than enough, satisfied with each dose of my medication. The staff are people you can chill with but also keep it 100 percent professional and I really love that about Curaleaf. Professionalism . I'd give 5 stars if they had flower available more readily!
Sophia F.
1583679448
The best dispensary around. Their product is always amazing. Friendly and polite staff too and they always answer questions. Their vapes do not spill out either and with their points it’s worth every penny.
Crav3d S.
1582855430
Went in today and the staff was very welcoming. Helped by Tigue, he was quick and helpful, had me cashed out in no time. Great customer service and I will be back.
Mateo Fitzgeraldsonman J.
1582827414
EDIT: 2/27/2020 Ty here at the Lakeland location helped me out on the phone for quite some time and treated me with such respect and was in no way rushing me to get me off the phone. I was looking for a product that hasn’t been around For a while and he took the time to put me on a list. So next time it comes around it should let me know (fingers crossed)! Thanks so much Ty. You were awesome brother. People like you make people like me (and others) come back. -Matt S.Greatly appreciate my experience today at curaleaf. Was the first day for some new stuff and Tigue B. Really took care of me here. More than most care to do. Thanks again brother and so far everything has been great! Will update later. Thanks again to all of y’all there. Good family. -Matt S.
R E.
1581958463
Very pleased with service and products.
Randy E.
1581958445
Very pleased with service and products.
Carlos F.
1578330870
I'm normally a visitor of the south Orlando location, but stopped by here since I happened to be passing by. Unsurprisingly, I had amazing customer service from the staff here and was in and out within five minutes. Everybody was extremely helpful, and certainly held up that wonderful Curaleaf customer service and quality of products I can expect from this company.10/10 I love Curaleaf
larry R.
1567193851
Great service! Personal touch.
