Nicole was great. I had questions about some new products that I wanted to try and she had all the answers. Great sales person!!
Always a great experience at this Curaleaf location! Haley was very friendly, efficient, and helped explain the sales to me. This was my first time utilizing the in-store pick-up (I’m usually just a walk-in) and can confirm — it’s a very easy process. Highly recommend! 🙂
Wonderful experience. Always smiling. No waiting. Will definitely come again. Haley was great. Knew exactly what I needed.
Didn’t catch her name but very nice and helpful young lady with dark medium length hair. Was the only one there at my visit. Visited today was happy with the experience😊
Everyone is always helpful and pleasant. The sales are fantastic and products are awesome
Nicole always greets me with a smile. She is very helpful and answers all my questions. Curaleaf is my go to… other places make you sit here then sit here.. curaleaf Wesley Chapel is best in customer service!
Nicole was great. I had questions about some new products that I wanted to try and she had all the answers. Great sales person!!
Nicole is absolutely my favorite. She's extremely knowledgeable and always takes the time to help me find exactly what I need. Every time I visit, she ensures I get the best deals possible. Curaleaf is definitely my go to dispensary. 10/10
I had a fabulous experience with Nicole providing me above and beyond fantastic customer service as well as being very informative and quite helpful. Shout out to Nicole!
Thank you for the outstanding service and support. You educated me on the product and helped me treat my condition. You are the best. I’ll be back.
Always a pleasure coming here, easy peasy service and great interactions all around. Kelly was a delight coming in from a long day of work 🙂
Nicole always greets me with a smile. She is very helpful and answers all my questions. Curaleaf is my go to… other places make you sit here then sit here.. curaleaf Wesley Chapel is best in customer service!
Always takes the time to explain things. Nicole is a rock star. I thank her for her kindness, knowledge. And guidance. She's a true gem.
The store is always clean and well kept. The staff was extremely helpful and got me in and out quick. I’ll definitely be back again. lol
Always a happy and uplifting experience when coming into this location. Love the staff, everyone is supper sweet and helpful. I always highly recommend you guys as my go to for all my marijuana needs
Rhe staff there are always friendly, welcoming and knowledgeable. I'm always greeted with a pleasant smile.
Services fast and friendly and I mean friendly. Great prices great inventory and great people! I highly recommend this place.
By mistake I recently purchased a vape cart with botonical terps which did not work for me at all. After explaining my bad reaction I was recommeneded a vape cart that had no test results and found out it next week the cart will be a year old. Not happy with this purchase and I wont be back to shop here.
By mistake I recently purchased a vape cart with botonical terps which did not work for me at all. After explaining my bad reaction I was recommeneded a vape cart that had no test results and found out it next week the cart will be a year old. Not happy with this purchase and I wont be back to shop here.
Amazing service. Great prices and deals. Super clean store inside. I love this store would highly recommend visiting!
Very knowledgeable, helpful & friendly staff! Great products! Great experience! It's the Apple store of Cannabis! I'm a loyal & dedicated shareholder of $CURLF!
Always polite, quick and professional. Love their Milk Pretzel Chocolates. Soooo yum.
I go to this location every week & everyone there is great! Especially Laura and Nicole!We love y’all!!! 🫶🏼
I apologize for not remembering the names of the people whom have helped me but everyone has been a sweetheart. I can say this location has been my go-to dispensary as it’s right by my job and on my way home. It’s the perfect stop to take if you need to decompress following work/ life and the staff is so knowledgeable not only of cannabis and their personal products but even of glass! As a glass blower I had some great conversations dropping in for my order. I got 60% off on my first visit and I regret not buying out the whole store! You also get a free battery and charger for a vape your first time with them 🙂
Everyone that works there is so helpful, kind and really want to serve their customers. But I especially appreciate Laura, who goes out of her way to help her customers with whatever they need. She goes above and beyond to make sure you’re satisfied and happy. It’s the only dispensary that I use.
First visit was great, I ordered ahead of time and my order was accurate upon purchase. They applied a 60% discount for being a new patient and also included a free vape battery stick as a welcome gift. Customer service was fantastic. Very friendly gal that helped me.
Curaleaf is hands down the nicest dispensary around. They offer high-quality products, convenient online ordering, and a quick pick-up experience. The manager and staff are knowledgeable and provide excellent customer service.
Mark the GM at this location is amazing. I can’t say enough leasing things about the service at this location. They go above and beyond always!! Make this your new shopping destination!
On 10/23/2023 I went to Curaleaf 19416 Bruce B Downs Blvd, Tampa, FL 33647. Now mind you, I just moved to Tampa 3 weeks ago and have been a loyal customer in Curaleaf in Sarasota. I went directly to the ATM and started to put in my pin number to get cash. Midway as I'm doing it. A bearded man came up to me and asked for my medical license immediately. I told him I'm in the middle of my atm transaction. Can you give me a second and I'll show you my ID. He literally was arguing with me while I'm getting money out of the ATM and couldn't wait for a minute. Once I was done, I told him and the other gentleman I have my state issue medical marijuana ID and I wasn't lying. The representative was arguing with me and couldn't stop fighting even at the cash register. Mind you, I wasn't even at his register I was with other rep, but he couldn't stop. If you are so strict with your ATMs like that, put it next to the cash register in the front. He literally ran to me as if I'm stealing or doing something wrong in the store. You have to remember; you are not selling marijuana for people to just get high. I am a patient who was not treated like one. I have PTSD and indulge for a reason. He disrupted my whole day. If I am not allowed in the store for any reason because of the actions of considerate representative is being discriminatory as I did nothing wrong. I am pushing this further as there is no reason to treat customers like that. Once, I finally got to another rep. They didn't have what I needed, and the other rep checked Cura leaf LUTZ, and I went there. He was much nicer and well-mannered than the other employee. We are patients, please respect that. I am still contacting the corporation about this issue.
Very disappointed they force to use the 60% discount first time you walk in. How can I try anything before I put the discount to good use. I’ll continue to go to the other places that allow you to use the discounts at your discretion. Very unfortunate .
Staff is always friendly and super helpful! I get nervous about trying something new and they have no problems taking the time to explain and find what works best.
Hands down best staff and streamlined process that allows you in and out in a couple minutes, versus 45 min. Minimum at trulieve. Best prices, and points program. They do have limited concentrate stains, but the price, Quick service, and staff make it worth it.
Incredibly friendly staff and seamless process. I am always in and out with everything I want / need. Their rewards program is great on top of already well priced items. I believe the gentleman that helped me today was the manager in which he was absolutely terrific. The MMU has been giving me a lot of issues and he took the time to explain every detail and work with me on a solution which I am so extremely thankful for. Highly recommend this place!
Such amazing staff! They have abreast selection and the budtenders are super helpful! They always suggest great products and answer any questions and all questions while making you feel comfortable, not rushed at all. I’ve never experienced a line of any kind. They ALWAYS answer the phone almost immediately, which is so nice to be able to call and ask about deals for the day. There is always something going on! They are great! A must go to for anyone with a medical card here in Florida!
Best customer service hands down. Also the rewards program is the best out of any dispensary. They let you use your points even when it’s a huge sale going on.Prob the best prices too. Love this place and the people working there
Fantastic dispo. Staff is so welcoming and nice. It was my first time ever at a dispo and I was pretty overwhelmed but they did an amazing job walking me through the process and even gave me a discount. Incredible customer service. I will be back soon.
i am still newer to consuming cannabis and visiting dispensaries. the few that i have been to have not been very welcoming or patient to newer users like me. combined with my general anxiety and chronic back pain, leaving my home can be a strain. i was recommended to visit this Curaleaf location for a pickup and i am so glad i did. i was immediately greeted and had a nice conversation with one of the staff members. everyone was kind and patient, and i will definitely be visiting in the future. thank you for making me feel welcome!
Walked in to get my renewal discount. Guy said it applies to everything but already discount items. I asked for two half ounce bags and was told it doesn't apply. Why wasn't I told this from the beginning. You wasted my time making me drive all the way to Westley chapel. Never happening again as I won't be back. Muv has 60 dollar halfs anyways.
Kyle is amazing. He always greets me with a smile. He’s really helpful and always answers any questions I have. I make sure I go to this location because of him!
Very friendly staff, great sale prices, strong THC percentages, 10% senior discount all the time, even on sale prices. Sweet!
BEST CUSTOMER SERVICE TO NOT JUST ME BUT MY SERVICE DOG . EVERYONE THERE IS SO HELPFUL appreciate you guys !
I thought I was going to lose my mind after a small issue with my order. I had finally gotten my hands on some Trainwreck & was super excited until I got home & opened it, to only find 1g of flower. It was late on a Sunday so they were closed by the time I found out, so I couldn't go back. Called no answer. Emailed no response. Found out how to report the error, I also sent pics with the time stamp of the shortage. It took a few days but Madalyn reached out and took very good care of me. This is quickly becoming my go to store! Great staff that's led by great management. Special shout out to Madalyn for the exceptional service she provided & Mia for doing the same!
They advertise a additional 50% off first time patient discount, and then don’t apply to anything that they have already discounted. Truelieve honored their advertisement. Never returning here until they make it right.
Always friendly staff they will honestly tell you which one works. I just wish they would have more índica with higher percentage.
Out of all the dispensaries in the area curaleaf is my go to shop the prices the quality and the staff are all great I HIGHLY recommend this place
I've been doing this for 2 years and have used every dispensary available but Curaleaf Wesley Chapel is absolutely the best one I've ever used. Quick pick up orders, friendly staff, accurate orders. I've only been there twice and can see that these people know what they're doing. I plan to become a regular customer. Good job everyone!
Outstanding customer service and always a good deal. I was told Curaleaf was the savalot of Cannabis but the customer service is what keeps me coming back. Thanks Curaleaf, I am your number one fan.
Great prices on all products, very friendly and helpful staff.
Amazing crewe! Moe, Madeline(a.k.a.Maddy), Kyle, Grace, Iyad, and Michael. These people you should definitely get to know. Cannabis does not grow on trees. But, you most definitely call it that without hesitation. Or broccoli. No prob. Maya and all these killer folk got your back! Any day of the week. #WesleyChapelOneCuraleaf. This cats are the "tops!"
Come here about two times a week. The prices , and the quality, AND the amazing customer service , Is all the reasons to come shop here too . Almost zero wait times alsoThey have extra discounts sometimes too.Don’t go to trulieve where they’re rude to you , and lie about product , have to wait an hour to be called .The wonderful staff at Wesley chapel location will see you right .Plus who doesn’t like saving money and getting quantity & quality
Not a fan of the girl who checks customers in. Very ditzy and sarcastic. Don’t feel comfortable to come back.
Curaleaf has Great selection at stupid low prices!beautiful showroom with no wait times is always a plusbest of all a store manager named Moe who knows his stuff😎😇 very cool guy
Love them they are so helpful and pleasant 💕 my daughter goes 2 or 3 times a week.
I just wanted to say Thank YOU to this amazing Store Team! I had a concern on my account and Mike the Manager walked me through everything. I was having a bad day, I thought there was an error on my account and I let my frustrations get the best of me as I was talking to Mike and other members. Mike and the team assured everything was good and they did just that. Turned my entire day around and I’m very grateful for him and the team. He is so patient, very kind and always eager to make sure you have a great experience. Thank YOU all for always being so kind and going above beyond. And my apologies for my frustrations coming into the store. Thank YOU all again for being so kind. I truly appreciate you all to ensure not only getting my medication that I need but also a great customer experience coming into the store every time with a smile.Absolutely EVERY SINGLE STAFF MEMBER is hands down fantastic! Amazing store!
Very Bohemian and laid back... Easy in and out, good selection, friendly staff. I like it.
quite literally the best dispensary with the BEST employees, every time i pull up im so excited to get to see someone who i know is kind, educated, and tbh really funny working there! emily & this one latino(?) tall guy with a mustach/beard combo are the best 😭 appreciate you guys!!! best stuff too, ice cream haze is always a banger.ive stopped going to vidacann & surterra, (the only other 2 ive been to, AND THEYRE CLOSER TO MY PLACE) because of how high-quality the stuff ive been getting is, and for super cheap too!! okay i’m done now lol.
This place is the best dispensary around! Every staff member is wonderful and greets me with a warm welcome and the same helpful and accommodating service above and beyond. Store is clean, very fast with orders even if you just walk in. Not that doctor office behind a bullet proof glass feeling, open, great music, great vibes, you can tell the employees are happy as are the customers! Thanks guys!
Good selection and great deals check the website for the daily specials or come during happy hour very good place to shop nice friendly staff to very helpful and they got my order pretty fast like 10 minutes
I just left curaleaf, Wesley chapel, to be perfectly honest, in my humble opinion, of course without offending anyone who thinks differently from my point of view, but also by looking into this matter in a different perspective and without being condemning of one's view's and by trying to make it objectified, and by considering each and every one's valid opinion, I honestly think they made my day, completely fantastic my birthday discount was applied, friendly knowledgeable staff. But must not let this distract you from the fact that in 1966, Al Bundy scored four touchdowns in a single game while playing for the Polk High School Panthers in the 1966 city championship game versus Andrew Johnson High School, including the game-winning touchdown in the final seconds against his old nemesis, "Spare tire Dixon"
My first time at this location was amazing! Love the set up and the staff who work there. They are so friendly are beyond helpful!
First time in, impressed by the clean and well kept showroom, but the professionalism Tyler and Jeff exuded, annihilated other dispensaries point, blank, period. They asked the right questions , they listened, and Tyler recommended the best cart I have ever tried. Then he knocked 40% off the total, and gave me a brand new battery, for the cartridge… free. The Ritz Carlton does not have service this hood. The Rolls Royce of Dispensaries. I appreciate y’all.
Love everything about them!! From the friendly staff to the amazing cannabis products, this place is a must! They always have some kind of amazing deal as well.
Wonderful experience. Tyler and Kyle both helped me out, they were full of information and great tips for better use of the products. Will definitely be returning here soon as a regular customer.
Tyler was super friendly and helpful it was a great experience and the products are also wonderful, I got a free cliq battery with the purchase of a pod. They also had a great sale going on. Would recommend
Super clean dispo with top notch customer service. Best prices and overall dispensary in the area. If you’re in the Wesley Chapel/ New Tampa area this is the place to shop.
Was there on Wednesday around 630. We were greeted with a warm welcome clean environment and friendly knowledgeable staff. My husband asked questions and received not only the answer he was shown products with the explanation. In all there were 3 staffers. The 2 on the floor were helpful kind and the gentleman was hilarious. It was not crowded no pressure to get in and out and unlike other places I felt like we all appreciated one another. Great location off BBD. Check it out, you will be happy you did.
Jessica makes the whole trip fun and this location is now my favorite dispensary because of her. I tell her what is on my mind for the day and let her pick based upon what I say. Mike and the rest of the gang do a good job processing the order.
Mo, at the front counter, was awesome. This store has a solid staff and Mo proves it. He was super helpful on strains and helped me get exactly what I needed.
Love the new store and the staff is amazing! Moe and Mike is awesome and very knowledgeable definitely coming back here!
Great experience. Lots of options depending on what you like. Flower was high quality and the deals were even better. Staff was very knowledgeable and super friendly. Highly recommend
Love the new location everyone is so professional and great products thank you Jeremy, jess and darlene
Glad to finally have one in the area and so far no complaints.
Great clean stuff. Jess was super friendly and knowledgeable and had the tunes rocking!
Super nice clean and open space. Jess hs the jams flowing and the vibe is good. You want to come here and shop!
I stopped in the Leaf on my break and BIG shouts to JJ, ms. Sherry n Mo, they took care of me smooth n friendly. They are newly opened and the products are excellent n fresh. Tell a friend 🙏🙏💪