All of the staff at Curaleaf are very friendly and helpful. Michael is always very courteous and pleasant. Never a visit without him asking how I am and how my health is. Beth runs a good crew as well as being very friendly and helpful herself. On the rare occasion I run into an issue, Beth herself takes care of things for me which keeps me coming back. I have no need to go anywhere else. Great customer service all the way around.
I love going to the store. I love the conversations I have with the employees. This one is one of my favorites. They’re very helpful knowledgeable and it’s just a great experience.
Ariel showed me great customer service today. I walked in, she was the only one who greeted me and she quickly helped me with my pick up order. She was pleasant to work with.
There are not enough kind words for this Curaleaf. They are all so kind and professional. Beth, Chris, Laura... etc. Everyone. I occasionally pick up in store and it is always fun. I know fun sounds odd, but I always laugh and leave smiling. I normally get delivery and I truly couldn't ask for a nicer experience. They're always professional and personal. I can honestly say, I feel like they go out of their way for me, especially when I'm really not feeling well. The prices are great which is a just perk, but I shop there for the customer service. I wouldn't shop anywhere else.
The whole team at West Palm is great and when delivered, there is no one better. Great communication. Verifying and detailing what you’re receiving vs what is available. If there are better sales that day they let you know. The patient is the priority. No matter anything else, this is my place for best medicinal experience.
Always have a great customer service experience here. Ariel is world-class. She informed me about my prescription expiration and was kind enough to hold my order until my prescription was renewed later that day. Very kind and knowledgeable budtending staff! There’s always a weekly deal and great products variety. Thank you guys. See you soon!
Oliver was knowledgeable, patient, and took the time to explain things in detail to me. What a wonderful young man I’m an OG 63 year-old widowed, disabled, senior citizen and he made my visit Quite lovely.
Great products, awesome staff, love that you can order online and pick up later! Those of us on fixed incomes benefit greatly from sales offered and senior discount. I don't shop anywhere else. Thank you!!!
There are not enough kind words for this Curaleaf. They are all so kind and professional. Beth, Chris, Laura... etc. Everyone. I occasionally pick up in store and it is always fun. I know fun sounds odd, but I always laugh and leave smiling. I normally get delivery and I truly couldn't ask for a nicer experience. They're always professional and personal. I can honestly say, I feel like they go out of their way for me, especially when I'm really not feeling well. The prices are great which is a just perk, but I shop there for the customer service. I wouldn't shop anywhere else.
Great Team, Great Place. Delivery Service is always reliable and friendly.
Andrew and Laura Were so helpful! As usual great experience at the store! Don’t shop anywhere else
Curaleaf remains my favorite dispensary. The prices are amazing as well as the customer service. In person pick up is always nice for me on my way home from work and staff are great! Delivery drivers are professional and always arrive early: my delivery today was great… the staff were ahead of schedule and great to see!!
Exceptional experiences when going to the dispensary...but; when I'm not feeling too great physically, calling for delivery is an optimal service. Curaleaf delivers the next day, same excellent service and quality. Recommend to anyone shopping in the West Palm Beach area!!
Don’t bother ordering delivery. Waited 3 days for a call on delivery. When she called I said I made that order 3 days ago and have picked up since you guys didn’t call. All I got was oh sorry. Who ever is doing the scheduling and calls for delivery has absolutely no customer service experience at all. I think it was the 2nd or 3rd order and hadn’t gotten a call and was unsure of the process. She wanted to confirm my order while I was on the phone. The order she had was short 2 or 3 items and I happened to break my bowl so I wanted to add that also. She said she would make sure it was correct. It wasn’t. I was shorted those items still. She also said she couldn’t sell me a bowl because they only had the floor model. The drivers are all very nice and they told me to talk to the manager on my next order. So I made a new delivery order called in and spoke with the manager. She was very nice and made the situation right.TLDR go pick up instead
Do not order delivery from this place. I don’t think I’ve had one order come without an issue. Genuine incompetence. Just go pick up. Always something with these people.
Jan 8 2024 revision pleasure in orderin from curaleaf spoke with a highly enthusiastic and engergetic individual chris one of the delivery drivers has superb customer service and communication please someone acknowledge his traits for this is a rare find of wonderful.people also feel.free to follow me on youtube @ Bud_Chronicles_420 .2023, 7:25pm this review is an updated review of curaleaf on my experience coming to the store absolutely amazing customer service kevin the manger and Eddie theAssistant manager it was very busy but both manage preformed exceptionally above and beyond customer service i highly recommended this store to anyone wanting great customer service.....west palm Beach 6825 okeechobee JUNE 1 2023. updated review went again to my favorite dispensary this time blew my expectations my budtender kevin shoutout to him and the whole store got me excited with new products that hit the shelves maybe 2 months ago with the grassroots. While sharing this product Kevin and I got lost in time and reminiscing about previous product that made me salivate for example ZRunts love that strain but everyone who comes to this location meet up with KEVIN THE RASTA BUDTENDER HAHAHA LOVE YALL CURALEAF FAMILY!!... 2 MONTHS AGO had a great experience at this location In West Palm Beach 6825 okeechobee blvd shout out to this budtender Kevin this employee knows his material and very in tune with my medical needs mentioning rso and xbites for the pain and sleep I suffer from which gave me a great Idea with my next purchase again if yall need someone to attended to your medical needs instead of passing you off as a customer go to Kevin at the west palm location stay lit
It doesn't matter, sunshine or rain, I'm always greeted with a flower ☺ smile, I enjoy my visit, friendly flower people, we've become friends, the Dispensary is very well kept, products are premo, safe environment, I live close by, I ride my bicycle 🚲
I wanted to drop a review for Matt Keller the marketing/outreach coordinator for the curaleaf company. I met him at my doctor's office while I was in for renewal and Matt greeted my mother and I and we had a great conversation. He was giving us insight on how to use our meds and what strains and methods of medicine to take depending on the circumstances. He's a great Rep for Curaleaf and is a book of knowledge. Curaleaf is in great hands with Matt.
If I could give them negative stars I would. Horrible dispensary. I ordered a delivery on Saturday and was told to wait after waiting all day I finally recieved a call stating no cars are available for delivery until Monday. I re order again on Monday and STILL they cannot deliver to me. At this point I need my medicine but agree to wait until today. They finally arrive at my house after the time window which we agreed upon and decide they will not deliver to me since I am wearing a mask and gloves due to being sick and wanting to protect them. This point I am totally out of medicine and they take their stuff back and refuse to give it to me. I am now looking at going to the hospital for seizures because of their horrible service. 100% DO NOT RECOMMEND
I'm not sure how this is not more prevalent on their page reviews, the flower is 0/10 smoker for 10 years, from Cali,Vegas,to soflo curaleaf and greendragon have the worst buds. Taste of hot garbage and lawn clippings, and the cure!!!! Wetter then yo mamas... Poor and sad. I did not even use my whole allowance with the 60% off because I tried them twice and terrible flower both times. Carts r good, cool edibles and drinks hence the two stars.
Beth is a very nice lady and really is patient and you can tell she likes helping people. Best manager at company
Hands downs best vapes I’ve had and I have a pretty high tolerance so I recommend these to anyone and everyone! Especially the Pineapple Express 0.3 g. The customer service was excellent as well 💨
What a great group of people working at your facility. Shout out to Kevin every time I come he offers the best customer service and always has a smile on his face.
This is one of my favorite dispensaries they are fantastic they know who I am as soon as I walk in the door they are friendly and attentive they give the best recommendations they have great deals I mean you really can't go wrong here thank you curaleaf.
I went there for the first time and will definitely be going back. Eddies helped me out tremendously and even offered a personal recommendation which I ended up loving. The clinic has beautiful product displays and everyone is super knowledgeable.
The crew here 10/10The products here 10/10Always helpful, always a big "Hi Lauren!" when I walk in the door. I went thru some hard times recently and I cannot say how much it meant to me that they noticed and had encouraging words for me. Thank you Kevin and EVERYONE else at WPB location!
Great service! Even better prices. Usually no wait time. In and out. Always have some kind of special going on. Kevin was able to provide all the info I needed.
I made this profile JUST so I could acknowledge how amazing Chris the driver for curaleaf is! I was having issues with my debit card and was about to send my order back and have it rescheduled. Chris went out of his way and followed me to my bank down the street! It doesn’t sound like much but means the world to a busy mom during the holidays! He also was so sweet to my dopey overprotective dog, who undoubtedly felt special.❤️
Always a quick and easy process. The staff are friendly and knowledgeable with all the products , it's always clean and never crowded! Not to mention you get points. Great shopping experience , definitely my go to!!
The staff at Curaleaf West Palm Beach is so helpful, especially Kevin and the Manager Beth. The ordering process is so efficient and I’m never there more than 5 minutes. They have the best strains and products available so there’s no need to go to any other dispensaries. I love Curaleaf and you will too!!
Very nice location with friendly staff. Gave me a free battery on my first visit and products are quality.
Service, quality and prices are top notch. I drive 20 minutes out of my way to shop here when there are 3 other dispensaries that are 5 minutes from my home. Well worth it.
I love it here! Everyone who works here is lovely and will help you at anytime. My favorite people are Kevin, Nick, and Andrew!!! Kevin suggested I try frosted motor breath and Its been my favorite strain since 🙂
Kevin was assisting me while I was changing my order, i changed it multiple times and he was equally as nice and accommodating to all my request! There’s not a better medical dispensary in the state.
Best dispensary around, hands down. Kevin the bud tender is one of the most knowledgeable and helpful people I’ve ever met in any company!
had issues ordering online. went in store and was in and out in 5 mins tops! amazing experience great service
Ordered some products on 08/01/2022 when things were 50% off everything. Went in on 8/02/2022 because I got offset the night before thinking since I put the order in yesterday they would honor that sales price. Nope the cashier went to ask the manager and he said no were doing todays sale only. It’s crazy how other Curaleafs and other dispensary’s would honor what was advertised. Never ordering from this one again.
Words can’t express the customer service this store represents. They are always cheerful and welcoming, always get a smile and hello. Kevin is a amazing budtender and the blond haired manager, she’s just as amazing. She definitely sets the example and accepts nothing less from her team. Great atmosphere and experience.
They are amazing here. Great quality and customer service. Everyone is so nice and willing to help explain anything. Good place, good vibes.
Beautiful, clean HUGE store with friendly budtenders, great sales on product and great assortment of products. No waiting time and plenty of parking. I highly recommend for an eclectic experience.....
These employees are very helpful, understanding and knowledgeable with all their products which make me feel confident in my purchase. Store is extremely clean.Each time I've gone they had a 50% off sale. Another plus. Just so you know May is 50% off for the store I visited. Handicap parking out front, which I use. Thank you from a satisfied customer!
Best of the Best, Staff, Products always impressive. You are not just a number at this location, they know YOU & they CARE about making you a happy longtime customer. THANK YOU TO ALL OF YOU, BETH, BRYAN, IAN & CHRISXOXO
Helpful, friendly, knowledgeable staff. Quality of products is great! Check their web site daily, for sales n specials. They also have a rewards program. You accumulate points, for monies off future purchases 👍
Everyone is very nice and the store is beautiful. The products they offer are excellent. I have never purchased anything I wasn't 100% happy with.
Amazing bud tenders, great selection, but terrible management. After being a patient for a year, I was approached about a management position at the store. After three interviews (mind you, they approached ME about the position…) they never called or emailed me back! Totally unprofessional, a complete waste of time, and never even got a thank you for my time or interest! Currently looking for another dispensary to give my business to!
Nique is amazing! Her patience is one of a kind. You don’t get that at many places with young folk.
I switched to this dispensary and it was the best decision! Not only is the store very clean, spacious with cool floors, plus inviting with beautiful display cases, but the staff is an A team! My first visit, Beth and D took great care of me and made me feel very welcomed for my first experience in a new store. This was my second experience, and Eddys took equally great care of me! Can't go wrong choosing this location for Curaleaf! I will be using them for all future purchases! Thank you for all of your help and knowledge!
Wow. Just wow.I have been a card holder for 3 years now and iv never had such amazing service. The employees are 100%. The store is beautiful.I got layer cake live rosin and let me tell you the flavor profiles are amazing. Service was out of this world I didn't catch the lady's name at the front but wow! She explained everything to me was so nice!I will be back! This is what we need more of. Wonderful just wonderful.
By far my favorite dispensary & location. Welcoming staff as soon as you walk in. This place is exactly what I was looking for. Shout out to William, he gives awesome customer service!
Non license holder here. Went in with a friend. Beautiful store layout. Reminiscences of a jewelry store and a bank. The wonderful bouquet of cannabis when you enter the store is refreshing. Very nice and helpful staff. When I get my license, this will definitely be one of my go-to stores. ALWAYS HAVING SOME SORE OF SALE. Check them out.
Beth and her staff are amazing. I have been with you guys exclusively since I got Is my medical card when the program became available. Her entire staff Eddie and Brad a Brad especially have been incredible with their patience end service at this spot ... The 2 of them have been going out of their way out of their way to help me out during these trying times... would highly recommend checking out this particular location !!!!
I recently received my medical card and the employees at this curaleaf where extremely helpful. I’ve never experienced such an informative experience before in my life. The staff were extremely nice and friendly as well
Very beautiful location inside. Brand new used to be a old chase I’m really surprised how they change the location the way they did. Kevin and Beth was really great and professional when dispensing what I needed. Very quick and convenient location!!! I would highly recommend this location to anyone looking to get their dispensary needs met.
I’ve ordered from this store online and picked up twice now. It’s always a seamlessly flawless experience. Great value, especially with their specials, fantastic and efficient customer service in store, and the products are high quality. They are very knowledgeable about strain specific products and super helpful with getting the best bang for your buck. One of my favorite dispensaries to visit, especially the Wesr Palm Beach Location.
Nique is amazing super great employee. The General Manager is the best one in Florida in the marijuana business. The vape pens and carts are better than any dispensary in the state. I couldn't find one bad thing to say about your club because you're phenomenal.
Very nice location. Staff was friendly and service was fast. The new select cliq vape pods are amazing too. Great effects and taste. The device is nice and feels really well made. Definitely recommend it.
The most amazing staff. They have the best deals I've ever seen in a dispensary. The quality is a toss up. No matter what the jar say u must try it to appreciate or depreciate it. The lines are never long and they always have a large quantity.
Some of the most friendliest staff I met at a dispensary. They constantly have some of the best sales and their product is also pretty good. I would highly recommend them as they give referral bonuses and reward points as you shop.
Always are so kinda and lovely when I walk in. They have the best deals in town and service thank you for always being great when I come in 🥰🥰🥰
These are my ppl. I love all of them. I only buy from this store The one on Okeechobee Boulevard
This review has been a long time coming. Andrew Mazzeo went above and beyond to help me. He was able to assist me with searching up previous orders to figure out exact strains that I had gotten before. He also recommended me couple new products that I had actually been looking for but had completely forgot about. He informed me about when the store restocks. I’m Beyond grateful that I ran into him at this locations. I will be making this my home dispensary and will most definitely be returning soon. Again thank you so much Andrew for taking your time to help me. My anxiety really gets the best of me, I tend to space out. His kindness really helped me get through the nervousness of a new dispensary.
Beautiful set up. Comfy chairs. Good music. Has not been busy in the morning. Add in their reward points and sales and it is 5 star!
This place is great. Always friendly they listen to your ailments and try to help. They make v you feel very comfortable
Amazing pricing, staff and products. Curaleaf is the only dispensary I've used. No need to go anywhere else. 100% would recommend to friends and family.
Great prices and huge variety! I will say that the parking is basically all around back due to the other shops in the same plaza. Just make sure you head straight back there and you will be fine! Staff was helpful and friendly. Also have great sales!
First time at the West Palm location, I normally visit the Lake Worth location. Amazing customer service and better stock. The new location was beautiful. I will definitely be going back to this location.
Amazing staff, super warm & helpful. Nice big clean store and excellent selection of great products. I highly recommend!
This is by far the best dispensary in town. Beth and Brad were super helpful, patient and informative. You don’t usually get this type of treatment at your average dispensary.. and besides their service they offer top notch quality products with reasonable prices. I recommend this location to everyone you won’t regret it!
Beth and her staff are amazing. I have been with you guys exclusively since I got my medical card and You're associate and manager Beth has been there helping me from day one She goes the extra distance... Well I feel I need to go on today I visited again and was blown away by Beth being given late notice and being ready for me.. there was no wait at all she took care of me right away along with all the other customers that were flying in-and-out.. along with her Kate as well helped make experience today so fantastic . I highly reccomend this location .
Always clean, always helpful... and never a wait!! This place blew “fluent” out of the water!!! If theses guys make a suggestion... take it! Employees are knowledgeable and know what product is best per your specific needs!! The 50% off my first visit was an awesome surprise!!! Found my hidden green friendly gem!!!
The Staff is very friendly and knowledgeable! The products are top notch! Andrew M took his time to answer my questions..and the store is immaculate! This is my new FAV place to shop.
Super helpful and friendly staff. Always in a great mood!! They also offer extremely great prices and always offer great specials. This will forever be my go to dispensary!!!
Very friendly and knowledgeable staff. Very happy to have them in the area. Worth stopping in for sure.
Gorgeous new location with a very friendly staff. Kait helped me find everything I needed, shes the best! I’ll definitely be back soon.
I just discovered this gem as I was passing and am so happy to see them! Great location, easy to get to, beautiful and elegant interior! I met Marcos and Olive who see very accommodating and kind! Love this place, and it’s people!
Wow what an experience! It was my second time to enter a dispensary in Florida and oh my was I impressed! The establishment was the picture of clean, and the staff was beyond friendly. I was helped by Charlotte and you can truly tell she loves what she does. Charlotte was very helpful at guiding me to what medication best fit me, and took the time to listen to how I felt while also managing to make me laugh with her bubbly personality . Truly couldn’t recommend coming here more!
First, it's clean and air conditioned, great location, and friendly atmosphere. Second, the staff is awesome and very knowledgeable. Marcus and Charlotte are the best. No complaints just wants.
Chris is just about the best Canabis sales associate I’ve had since i got my mmj card😭amazing staff
Place was very clean was greeted very nicely and Chris was very courteous and professional will recommend to all my friends
First!Let me say this dispensary is beautifulThe staff is politeThe product is of a large variety and of good qualityI was given a gift bag with a grinder, tray, and tissues, as well as the fabric curaleaf bag.As a first time customer I was given a batteryFor buying a fresh cart I also received a batteryI bought2 prerolls1g shatter1 fresh cart50pct off first time customersOtd like a banditGreat haulGreat placeCant wait to go back!!!
Chris is the man!!! This location rocks, wait until you see how sleek the inside is.Mainly though, the products and deals are top tier. If you go, ask for Chris.
The dispensary is beautiful with a wide variety of products. The staff is friendly and knowledgeable. 10/10 would recommend. Be sure to sign up for the loyalty program! I’ll definitely be back!