Job Requirements:

  • At least one year of call center experience required.
  • 2 or more years of experience in retail sales or retail customer service preferred.
  • Prior Medical Cannabis and/or dispensary experience is not required.
  • Ability to work weekends & holidays as scheduled.
  • High school diploma or GED preferred.
  • Passion to serve people with debilitating conditions.
  • Must be 21 years or older.

Key Job Responsibilities:

  • Provides a friendly, attentive, and knowledgeable customer service experience for our customers.
  • Educates customers on store offerings and new products.
  • Maintains comprehensive knowledge of cannabis to describe and explain use, operation, and care of products to meet customer needs.
  • Ability to connect with a diverse spectrum of clients and customers.
  • Accurately collect and process information.
  • Discuss and make appropriate product recommendations to customers based on their physician’s recommendation.
  • Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) to verify patient eligibility.
  • Provide timely feedback to the company regarding service failures or client concerns.
  • Perform other duties or projects as assigned by any other Shift Lead, Supervisor or Manager.

AltMed Florida is an EEO Employer, dedicated to a culturally diverse workplace:

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:
Please note that AltMed Florida does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, AltMed Florida will not consider or approve payment regarding recruiter fees or referral compensations.

Job Type: Full-time

Salary: $13.00 to $14.00 /hour

Experience:

  • Call Center: 1 year (Required)
  • Retail or Customer Service: 2 years (Preferred)

Education:

  • High school or equivalent (Preferred)

Work authorization:

  • United States (Required)

Work Location:

  • One location

Work environment:

  • Call center

Communication method(s) used:

Apply Here



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