Delivery Specialist – Bonita Springs – Curaleaf – Bonita Springs, FL
Curaleaf, Inc. is the largest multi-state operator in the fast-growing U.S. cannabis industry. We are a leader in cultivation, processing, product development, and advocacy, and are committed to offering the highest levels of customer care in our dispensaries. Curaleaf operates the largest branded retail network in the U.S. and has developed three national cannabis brands. Curaleaf’s premium cannabis products are known for quality, safety and innovation, and are available in multiple product formats and dosages to meet a variety of consumer needs. We have an exciting opportunity for a Delivery Specialist to join our company.
The Delivery Specialist will be primarily responsible for delivering products and patient servicing. Delivery Specialists are responsible for ensuring each Patient receives outstanding service by providing a positive and friendly environment.
- Provides prompt, secure and professional delivery services to patients.
- Coordinates deliveries working with customer service team.
- Responsible for researching, seeking out answers, resolving complaints to ensure customer retention and satisfaction.
- Maintain Delivery vehicle.
- Creates an environment of “Patients First” with excellent customer service.
- Exhibits polite driving etiquette.
- Ability to efficiently plan routes.
- Performs basic vehicle checks and fluid levels.
- Maintain strictest confidentiality in compliance with HIPAA guidelines.
- Maintain a positive work environment conducive to trust and respect.
- Must be 21 years old and able to pass a criminal background check.
- High school diploma or general education degree (GED); and six months related experience and/or training.
- 1+ years of customer service experience; security experience a plus.
- Valid Florida Drivers License with excellent driving record.
- Working knowledge of Microsoft Office.
- Experience with BiotrackTHC a plus.
- Excellent customer skills (written and oral), listening and empathizing.
Curaleaf is an Equal Opportunity Employer