Sanctuary Dispensary in Delray Beach, FL

Sanctuary Cannabis Delray Beach
4.4
Based on 81 reviews
Victor V.
Victor V.
1710598647
UPDATED: My girlfriend met with the GM yesterday and everything was made right from a transaction perspective. She got a pax pod and an exchange only had to pay 30 bucks out of pocket. I've updated the star rating accordingly.This was originally a very different review but she seems happy since. What started off as a difficult situation with an employee refusing to help with exchanging a faulty product turned into a better understanding of their products/practices from the GM the next day.We still we likely look into a caregiver card but hopefully this is the start of a better relationship given this location is not far from us.
First time patient, bought a high end cartridge that they recommended. Was not told anything about their return/exchange policies as a new patient while I was there getting registered. The cartridge leaked before I could even use it, ruining my bag and my battery. I called while at work because I hardly have time to myself, was told bring it in as long as it's within 7 days I could exchange it, took it within the window (2 days) and was told would not exchange it without the reciept, was never told this ever, not as a new patient, not over the phone when I called, and now they get to keep 40 dollars of mine when they can look my order up on a screen for a cartridge I purchased with my hard earned money that was defective and I only wanted to exchange. They were extremely rude to me and basically told me to go to another store and refused to help me.I am mentally ill, I was stimming after being treated terribly due to miscommunication all on this dispensary. All I wanted was it to be made right. Instead, I was made a spectacle of in front of other patients by one of the employees and belittled while visibly stimming. Was refused help, and was refused a name for their superior. That is unacceptable in a "patient safe space" environment.. Don't go here.
Joya B.
Joya B.
1709252581
I just left the Sanctuary in Delray. Gabriella and Penny were so helpful at explaining my options and making sure I was totally satisfied. Definitely visit them for a pleasant and informative experience!! 5 stars every single time we visit
Susan W.
Susan W.
1707341483
These budtenders are really not nice people or helpful. If you want to see the menu there's a little computer screen by the register. I will not recommend this store. Rude and obviously hate their jobsHow can they improve if they don't get feedback
Stephanie W.
Stephanie W.
1706577598
I've been coming here for about 6 months and I've never once been unhappy. They have the best flower for the best prices for the great quality flower and concentrates you get here. Best all around!
Ira C.
Ira C.
1704463474
Great experience shopping here. Mgr Nick and Gabriella were very helpful, extremely nice and I love the prices here. Will continue to frequent this particular location.Edit: another visit, another happy shopping experience, thank you Bella and Nick, I shall return!
Kosh D.
Kosh D.
1696710929
I haven't gone to Sanctuary in a long time and now I know why!Stoned is fine but the girl behind the counter was dazed! She couldn't answer basic questions like returns or exchanges, which one is stronger. Etc.The flower was at least 2 months old. Didn't do anything for me, to me. Its like green hay. That's the way the flower was when I last went to Sanctuary.The manager had no ownership to exchange such bad flower.I'll Stick to Flowery.
Laurie
Laurie
1696700993
The staff at Delray is really nice. Bella and Nick might even make you laugh too. 🙂
sandra A.
sandra A.
1695840102
Bella is amazing and so it the rest of the staff at Sanctuary!! Never a wait, always helpful and so welcoming ! Love this place!! If you haven’t tried Sanctuary Medicals, you need too! 20 /stars !!
Saul A.
Saul A.
1689460151
I love coming here especially because Nicolas G helps me I really appreciate him and his hard work! The crew is awesome too! 🫶
Christopher U.
Christopher U.
1686858051
New player in town having excellent selection of various medical marijuana forms. Typical Florida MMJ quality. Very clean, comfortable, helpful, easy in/out w/parking, ♿.
Corey B.
Corey B.
1684703181
I placed an order this morning before they opened. Email confirmation. Then I drive 30 minute to this location. I live walking distance from Greenacres but this location had the strain I wanted. So I’m here and they didn’t fill my order correctly now they are out of what I ordered. She is trying to tell me to get more because of the sale. I am trying to tell het that I ordered 3 & 3 so I’m already taking advantage of the sale. She says oh sorry I guess I didn’t see the quantity when I filled your order. Sorry would you like something else? No I just drove 30 minutes to get what I wanted and you sold it to someone else after you emailed that my order is filled and ready for pick up. Not a happy customer. I have been loyal to sanctuary for a long time. I may have to branch out. Completely avoidable problem if people just pay attention to their job.
Lydia F.
Lydia F.
1683231519
Best prices in town and process is always quick and easy. They always have great specials running and the chocolate is AMAZING! Chocolate is made by Godiva, so so good. But honestly all the products are such good quality and great!
Joe D.
Joe D.
1681921704
First I had to sit there forever while they chit chatted with every customer before me. Then they LOST MY ID! The employee took my ID then literally clocked out and left with it in her pocket. Absolutely ridiculous. Will never go back
NDLSS
NDLSS
1680275458
Decent dispensary minus a few undesirables on their staff! They do a good job making you feel very uncomfortable... Lose'em! Bad for business for such a decent facility! They are not knowledgeable or courteous. Very "UGLY" energy! For any employees that do not know their own products or the sales going on =👎👎they even have giant flat screens with all of the current sales and promotions and they still act as if they're clueless. I bet their headquarters have no idea how much business they're losing because of the undesirables! For the others on the staff keep doing a great job! Get rid of the undesirables!! Customer Service has a major impact on any business!
My springer S.
My springer S.
1679587579
What a very lovely experience I had this dispensary, very affordable customer service. Excellent the manager, Fred excellent gentleman behind the counter I believe his name is Steven. Wonderful.
Alissa B.
Alissa B.
1672274572
Excellent service and generous discounts for medical patients. Friendly and quick online ordering and serene atmosphere. New dispensary @ Delray Beach … jog & Atlantic by the good bagels @ 3G’s! Shout out to Courtney & Dan!!!
Mike Q.
Mike Q.
1671046048
Absolutely terrible company with terrible customer service do not shop there. Bought a few disposable vape pens from them 4 exactly 2 of them did not work at all the batteries were broken they won't even charge I go back to return the product they tell me I can't return the product unless I have the receipt and the original packaging. I have the original packaging it's only been 3 days since I purchased them you can clearly see on my record when I bought them and they still won't let me return the product absolutely terrible for any medical company to do this to a customer
Chad G.
Chad G.
1667604827
Great staff music is always on point and the vibes is always right. The products are reasonably priced and 🔥🔥 the space center is most definitely my top recommendations.
Amber L.
Amber L.
1667571738
I love the staff here. Its always pleasant and the strains here are consistent. Bethany is always smiling and helpful. Any problems see Fred the manager he’s great!
Larry
Larry
1666979037
Since sanctuary opened, I have not been back to Trulieve. They are extremely knowledgeable, offer discounts all the time and very friendly service. “Highly” recommended!
Michael B.
Michael B.
1666187353
Went in and was helped by Fred he was knowledgeable about the product and gave me insight on different routes of consumption which helped me figure out what would work best for me. Will definitely be back. Good product and good people 👍🏼
Alice W.
Alice W.
1666186790
It was my first time in Sanctuary and I came to the Delray Beach location. Right away they greeted me and made me feel welcomed. As they made my profile and checked me in they let me browse the menu on the tablet. Took about 5 minutes before I was helped to the back. I had a few questions about the products and the employees were very helpful in finding me the right product that fit my needs! I tried the Alien Cheese, Beach Budz and their crumble! It was the Blue Cheese! Everything tasted phenomenal and I will be returning!! Also 50% off?!?! You can’t beat that deal!On top of that the store was immaculately clean and polished and you could tell the workers really cared about the up keep of the store. Very impressed.
Marcela O.
Marcela O.
1665439041
stopped by sanctuary Delray today the assistant store manager helped me was in-n-out they had the knowledge as well as a variety of options I got the extraterrestrial banana capsules took one with 2 squares of their hazelnut chocolate it gave me a nice hybrid effect still going about my day helped my mood. The gushers Distillate cart was amazing tasted just like it sounds. effects of euphoria relaxation munches'. I would definitely recommend.
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5859 W Atlantic Ave
Delray Beach, FL 33484

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    Payment Methods:

    Cash Only
    ATM Available On Site

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    Sanctuary Cannabis Discounts

    Everyday Deals and Discounts

    • 1st Time Customer: 50% Off $149 or Less / or $75 Off  $150+
    • 2nd Visit: 50% Off $149 or Less / or $75 Off  $150+
    • 5th Visit: 50% Off $149 or Less / or $75 Off  $150+
    • Card Renewal Discount: 50% Off a Purchase of $150, Valid 31 Days After Renew
    • Veterans Discount: 25% Off
    • Seniors Discount 65 & older: 10% Off 
    • Medicaid, SSI, SSDI Discount: 15% Off
    • Birthday Discount: $25 Off a Purchase of $50+
    • Industry Discount: 25% Off
    • Pediatrics Discount: Ages 1-10 40% Off | Ages 11-18 25% Off
    • Promotions Are Not Stackable & subject to change.
    • Visit Sanctuary Home Page

    ABOUT THIS DISPENSARY

    Sanctuary, located at 5859 W Atlantic Ave in Delray Beach, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: No

    Delivery Fee: Not Applicable

    License Number: MMTC-2019-0017

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    Sanctuary is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Sanctuary grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If Sanctuary in Delray Beach does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at Sanctuary

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If Sanctuary in Delray Beach online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Sanctuary has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Sanctuary Cannabis Delray Beach
    4.4
    Based on 81 reviews
    Victor V.
    Victor V.
    1710598647
    UPDATED: My girlfriend met with the GM yesterday and everything was made right from a transaction perspective. She got a pax pod and an exchange only had to pay 30 bucks out of pocket. I've updated the star rating accordingly.This was originally a very different review but she seems happy since. What started off as a difficult situation with an employee refusing to help with exchanging a faulty product turned into a better understanding of their products/practices from the GM the next day.We still we likely look into a caregiver card but hopefully this is the start of a better relationship given this location is not far from us.
    First time patient, bought a high end cartridge that they recommended. Was not told anything about their return/exchange policies as a new patient while I was there getting registered. The cartridge leaked before I could even use it, ruining my bag and my battery. I called while at work because I hardly have time to myself, was told bring it in as long as it's within 7 days I could exchange it, took it within the window (2 days) and was told would not exchange it without the reciept, was never told this ever, not as a new patient, not over the phone when I called, and now they get to keep 40 dollars of mine when they can look my order up on a screen for a cartridge I purchased with my hard earned money that was defective and I only wanted to exchange. They were extremely rude to me and basically told me to go to another store and refused to help me.I am mentally ill, I was stimming after being treated terribly due to miscommunication all on this dispensary. All I wanted was it to be made right. Instead, I was made a spectacle of in front of other patients by one of the employees and belittled while visibly stimming. Was refused help, and was refused a name for their superior. That is unacceptable in a "patient safe space" environment.. Don't go here.
    Joya B.
    Joya B.
    1709252581
    I just left the Sanctuary in Delray. Gabriella and Penny were so helpful at explaining my options and making sure I was totally satisfied. Definitely visit them for a pleasant and informative experience!! 5 stars every single time we visit
    Susan W.
    Susan W.
    1707341483
    These budtenders are really not nice people or helpful. If you want to see the menu there's a little computer screen by the register. I will not recommend this store. Rude and obviously hate their jobsHow can they improve if they don't get feedback
    Stephanie W.
    Stephanie W.
    1706577598
    I've been coming here for about 6 months and I've never once been unhappy. They have the best flower for the best prices for the great quality flower and concentrates you get here. Best all around!
    Ira C.
    Ira C.
    1704463474
    Great experience shopping here. Mgr Nick and Gabriella were very helpful, extremely nice and I love the prices here. Will continue to frequent this particular location.Edit: another visit, another happy shopping experience, thank you Bella and Nick, I shall return!
    Kosh D.
    Kosh D.
    1696710929
    I haven't gone to Sanctuary in a long time and now I know why!Stoned is fine but the girl behind the counter was dazed! She couldn't answer basic questions like returns or exchanges, which one is stronger. Etc.The flower was at least 2 months old. Didn't do anything for me, to me. Its like green hay. That's the way the flower was when I last went to Sanctuary.The manager had no ownership to exchange such bad flower.I'll Stick to Flowery.
    Laurie
    Laurie
    1696700993
    The staff at Delray is really nice. Bella and Nick might even make you laugh too. 🙂
    sandra A.
    sandra A.
    1695840102
    Bella is amazing and so it the rest of the staff at Sanctuary!! Never a wait, always helpful and so welcoming ! Love this place!! If you haven’t tried Sanctuary Medicals, you need too! 20 /stars !!
    Saul A.
    Saul A.
    1689460151
    I love coming here especially because Nicolas G helps me I really appreciate him and his hard work! The crew is awesome too! 🫶
    Christopher U.
    Christopher U.
    1686858051
    New player in town having excellent selection of various medical marijuana forms. Typical Florida MMJ quality. Very clean, comfortable, helpful, easy in/out w/parking, ♿.
    Corey B.
    Corey B.
    1684703181
    I placed an order this morning before they opened. Email confirmation. Then I drive 30 minute to this location. I live walking distance from Greenacres but this location had the strain I wanted. So I’m here and they didn’t fill my order correctly now they are out of what I ordered. She is trying to tell me to get more because of the sale. I am trying to tell het that I ordered 3 & 3 so I’m already taking advantage of the sale. She says oh sorry I guess I didn’t see the quantity when I filled your order. Sorry would you like something else? No I just drove 30 minutes to get what I wanted and you sold it to someone else after you emailed that my order is filled and ready for pick up. Not a happy customer. I have been loyal to sanctuary for a long time. I may have to branch out. Completely avoidable problem if people just pay attention to their job.
    Lydia F.
    Lydia F.
    1683231519
    Best prices in town and process is always quick and easy. They always have great specials running and the chocolate is AMAZING! Chocolate is made by Godiva, so so good. But honestly all the products are such good quality and great!
    Joe D.
    Joe D.
    1681921704
    First I had to sit there forever while they chit chatted with every customer before me. Then they LOST MY ID! The employee took my ID then literally clocked out and left with it in her pocket. Absolutely ridiculous. Will never go back
    NDLSS
    NDLSS
    1680275458
    Decent dispensary minus a few undesirables on their staff! They do a good job making you feel very uncomfortable... Lose'em! Bad for business for such a decent facility! They are not knowledgeable or courteous. Very "UGLY" energy! For any employees that do not know their own products or the sales going on =👎👎they even have giant flat screens with all of the current sales and promotions and they still act as if they're clueless. I bet their headquarters have no idea how much business they're losing because of the undesirables! For the others on the staff keep doing a great job! Get rid of the undesirables!! Customer Service has a major impact on any business!
    My springer S.
    My springer S.
    1679587579
    What a very lovely experience I had this dispensary, very affordable customer service. Excellent the manager, Fred excellent gentleman behind the counter I believe his name is Steven. Wonderful.
    Alissa B.
    Alissa B.
    1672274572
    Excellent service and generous discounts for medical patients. Friendly and quick online ordering and serene atmosphere. New dispensary @ Delray Beach … jog & Atlantic by the good bagels @ 3G’s! Shout out to Courtney & Dan!!!
    Mike Q.
    Mike Q.
    1671046048
    Absolutely terrible company with terrible customer service do not shop there. Bought a few disposable vape pens from them 4 exactly 2 of them did not work at all the batteries were broken they won't even charge I go back to return the product they tell me I can't return the product unless I have the receipt and the original packaging. I have the original packaging it's only been 3 days since I purchased them you can clearly see on my record when I bought them and they still won't let me return the product absolutely terrible for any medical company to do this to a customer
    Chad G.
    Chad G.
    1667604827
    Great staff music is always on point and the vibes is always right. The products are reasonably priced and 🔥🔥 the space center is most definitely my top recommendations.
    Amber L.
    Amber L.
    1667571738
    I love the staff here. Its always pleasant and the strains here are consistent. Bethany is always smiling and helpful. Any problems see Fred the manager he’s great!
    Larry
    Larry
    1666979037
    Since sanctuary opened, I have not been back to Trulieve. They are extremely knowledgeable, offer discounts all the time and very friendly service. “Highly” recommended!
    Michael B.
    Michael B.
    1666187353
    Went in and was helped by Fred he was knowledgeable about the product and gave me insight on different routes of consumption which helped me figure out what would work best for me. Will definitely be back. Good product and good people 👍🏼
    Alice W.
    Alice W.
    1666186790
    It was my first time in Sanctuary and I came to the Delray Beach location. Right away they greeted me and made me feel welcomed. As they made my profile and checked me in they let me browse the menu on the tablet. Took about 5 minutes before I was helped to the back. I had a few questions about the products and the employees were very helpful in finding me the right product that fit my needs! I tried the Alien Cheese, Beach Budz and their crumble! It was the Blue Cheese! Everything tasted phenomenal and I will be returning!! Also 50% off?!?! You can’t beat that deal!On top of that the store was immaculately clean and polished and you could tell the workers really cared about the up keep of the store. Very impressed.
    Marcela O.
    Marcela O.
    1665439041
    stopped by sanctuary Delray today the assistant store manager helped me was in-n-out they had the knowledge as well as a variety of options I got the extraterrestrial banana capsules took one with 2 squares of their hazelnut chocolate it gave me a nice hybrid effect still going about my day helped my mood. The gushers Distillate cart was amazing tasted just like it sounds. effects of euphoria relaxation munches'. I would definitely recommend.
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