Fluent Dispensary in Casselberry, FL

Chuck G.
Chuck G.
1700849141
Damon help me out. He was extremely knowledgeable and helpful. He gave me reviews on what I was thinking about and even suggested a few more.
Sarah D.
Sarah D.
1700351419
First visit here. They have a really great vibe and awesome selection. My Budtender Joseph E. was very helpful. I'll definitely be back.
luis F.
luis F.
1692993854
By far the best location. Staff were all friendly and knowledgeable. Helped me make decisions based on my wants and needs great experience. They deserve a tip jar.
Bill S.
Bill S.
1691600526
Place is an old bank. It was very cool inside and I felt safe. Had a good time. Alyssa was very helpful definitely recommend talking with her.
Dillon M.
Dillon M.
1690074579
Had a wonderful experience at this place, would Definitely recommend. Ashley was highly informative and helped me with all my questions and was very polite. Thanks allot for the great experience will be back!
Andrew G.
Andrew G.
1689810791
Christian at the fluent in Casselberry was amazing, he told me all about the items I was buying, told me how my points work, and when they are worth something. Fluent also by for constantly has the best sales I’ve ever seen at any dispensary. That’s my main reason for this being my main source of medicine.Love you fluent 😘
Flexkat4 (.
Flexkat4 (.
1689633701
I have been a frequent customer of Fluent as I view it as the best dispensary in the area of Casselberry/436. Even when I had a misunderstanding, Fluent came through to make it right. Paolo was an awesome budtender and was very kind and efficient!
Cristina F.
Cristina F.
1689432297
Went here for the first time today and HAVE got to say that Amanda answered all my questions with professionalism and friendliness I haven’t receive at any other dispensaries. This was an amazing experience and I love the ENERGY of this place! Highly recommend! And thanks Amanda for being so friendly and kind and welcoming!!!
Cindy L.
Cindy L.
1689183964
B was thoughtful and amazing as they took care of me! Beautiful location w a drive thru, but for my first time, i had to go in. Clean, bright and overall great experience
Park C.
Park C.
1689097103
Wonderful shop; very friendly staff and fair prices. I can’t wait to come back. Athena is awesome!
Amber C.
Amber C.
1688485925
The staff are very knowledgeable. When you are learning about what your body needs to regulate & be more healthy you have a lot of questions. The staff here are willing to answer anything & talk with you as long as necessary to hear what you struggle with and make recommendations.
Kamila O.
Kamila O.
1687537653
I’ve visisted several other dispensaries and they don’t treat me as good as they do here. They have an iPad to show you all the products, which is very helpful and a very smooth process. They’re always informing me on any questions I have. The store is always clean and neat, smells great, and is nicely organized. Staff is amazing and very helpful. Flower always hits… bought 3 carts here and they were all good🔥🔥
Yvette H.
Yvette H.
1687535283
I LOVE THIS STORE ! Everyone is sooo knowledgeable, friendly, and helpful. Feels like family every time I walk in.At times I have questions about terpines and cannabinoids and they always guide me to my exact needs. I drive out of my way 30 minutes because I only go to Casselberry Fluent. The staff and the store is AMAZING!!!
DeMarkus T.
DeMarkus T.
1680480338
Truly great service here. Ruptured my patella tendon a while back and was looking for some pain relief. Cross at the desk was a great help, got me right what I needed with some carts that I’ve been using now! Much better!
David B.
David B.
1675816333
I’m just tired of asking for my industry discount. And almost never getting it unless I check my receipt before I leave. I understand that it’s not a lot of money but then don’t offer it if it such a hassle to do.
Charlotte H.
Charlotte H.
1675008205
BUYER BEWARE. I’ve been to this location multiple times. The last three times I’ve been there, they’ve purposely over charged me. The price on the iPad is not the price they charge you. I caught them red handed today charging me an extra $4 and when I mentioned that is more than what was listed on the iPad, they immediately said, oh yes your right, let me fix that. They knew they were going to over charge me. Do the math on your phone before paying!!
Cory J.
Cory J.
1672065878
My first visit originally I came in on a whim because it's close to my house. Many many visits later I have nothing but praise for this company. The service is always quick, professional, and very friendly, and all the staff project a great atmosphere. The discounts available of you pay attention give massive amounts of power to the consumer, making the Florida medical market that much more fair.The biggest W is their COA folder, that makes a huge. DifferenceDon't sleep on Fluent
Hal W.
Hal W.
1670966783
I am a regular customer there and I noticed, the advertisement on the website for the THC sativa vapes weren’t accurate with what they were giving me, in fact they were short changing the THC which was advertised at 91.30% and in reality they were giving me 86% to 89% THC, I spoke up today at the facility in Casselberry and they were very nice and quickly looked at everything and realize, none of the product had been labeled correctly, and that the wrong product was not what was advertised and ,in fact we were getting the wrong product, that was supposed to be the product. The lady manager immediately took control and apologized and gave me what I wanted in another product that was equal but I’m a little scared about going back there now. Patient make sure you read, what you’re getting, sometimes they’re putting not the right thing ,in your bag
David B.
David B.
1667241748
Normally it’s a nice location and staff. However I brought a new patient in with me today and the woman with glasses was rather rude. Apparently there’s was an issue with my wife going in the back with me, who also carries a medical card so then it was ok. Not sure if I’ll be bringing any more new patients back here again. Sad..(update 10/31/22) The area mgr reached out to me and made this right! Kudos fluent!! I will return
J G
J G
1666982361
Fluent in Casselberry is hands down the best dispensary there is! Over the past few years, the product range, quality and quantity have improved drastically. The store has a clean modern look, with a fun and positive atmosphere. Headed by an excellent management team (Sam and Ryan), The staff is upbeat and highly motivated towards helping patients. I’m usually in an out of the store within 10mins every time (can’t say the same for other places).10/10 would recommend again and again!!!
Angel C.
Angel C.
1665067976
You guys are awesome and always look out to make this a whole experience every time. Special Shout-out to Paolo this men rocks all day! Keep doing what you’re doing brother! The sky is the limit. 🤗
Olivia P.
Olivia P.
1664808942
This review is seriously long overdue, and its rare for me to even write one but I had the best experience with Fluent. I have been going to them ever since I have gotten my medical card. I haven't been anywhere else because of the beyond excellent customer service I receive every time. Today really made me see things in a different perspective, these people who work here legitimately care about their customers. I was outside waiting on an Uber to pick me up and I was out there for awhile. Alyssa came out with a cold water bottle and asked if I wanted water while letting me know I could sit inside to wait for my ride. I was shocked because I thought I was standing there too long. 😅😂 But thank you Fluent for being amazing and the amazing team that was built to make this a perfect experience! Please don't hesitate to come by here, they are always consistent with their products and the discounts thooo! 11/10 ⭐
Richard G.
Richard G.
1663612621
Good customer service. less of a wait then any other dispensary in the area. They also have the best rewards program.
Pantheist X.
Pantheist X.
1658170404
This place makes you feel at home. They have a lot of knowledge to recommend what is best for you. They are always running sales and it's quality product with a smile. Employees like this are difficult to find. I recommend this location to anyone in the area.
Kj L.
Kj L.
1655984466
This is one of my favorite dispensarys in Florida, they are so kind & the deals are awesome & non stop!
Gracie M.
Gracie M.
1655871706
Great customer service! The dispensary is so modern and fancy on the inside. Their carts are amazing!!! I have tried other places and none even compared to their quality. Also their prices are very reasonable for the quality you get. I’ll be a reoccurring patient. I am a big fan of the products!!
Manda G.
Manda G.
1651882728
I just had Sarah b she is awesome very friendly and helpful ill be back to see her again
First of all, they have best cannabis in town!!! They really know how to grow it right. Not to mention, the customer service is so great here. Everyone is super friendly and laid back. They're always willing to help you. It feels good when I come in because I know I'm always going to see some friendly, helpful people.
KINGOFOUTWEST
KINGOFOUTWEST
1650461244
Great friendly staff and great prices.
Jennifer U.
Jennifer U.
1649957443
Love the people here. Waiting to be called THE GUMMY GIRL WITH THE CUTE LIL GIRL THAT SAYS HI ALL THE TIME. LOL
Kimberly G.
Kimberly G.
1646430170
I went in my first time visit to a dispensary. Establishment is nice but when I get home and review my receipt I was over charged! Cashier says it’s your first visit so you get half off your order! That was not the case it’s only half off your order of $200 or less then after $200 they only take off $100! I even made a comment saying let’s add another since it’s all half off, would not have stocked up and spent money had I known this! Called back and was pretty much told I should have read the signs! UNBELIEVABLE
Heather W
Heather W
1645373004
Love Fluent!!! Don't place on going any where else any time soon!!!
Tiffany L.
Tiffany L.
1638040753
First visit with first rate service from Paul!!! Definitely awesome experience 😎
Lisa R.
Lisa R.
1633412721
Good products and Flower! Really enjoy the turp vapes....had OG Kush today was great snowy buds!
Anthony J.
Anthony J.
1628573794
Go here for your Edibles! I'm telling you, the selection and taste are amazing!
John P.
John P.
1624171576
Super friendly staff. I love the discounts.
Atari S.
Atari S.
1623550192
I was going to Fluent, b4 they were Fluent, and didn't have flower. But I see they have gone up on their products regarding pricing. I would start going back again. But they need to go back and readjust some of their prices. For example, $45 for a gram of kief, that's the highest price I've seen for that product. And $60 on a half of gram for a distillate syringe. I mean really, come on, that's ridiculous. The market is to good for outrageous prices like that. Maybe, it's just me about the way I feel about Fluent. I know that equipment cost (Big $$'s) for the process that is produced to make your products; but I really do believe that Fluent, can find a better solution to accommodate on their prices. If not that, please give a better refined discount program for patients whose on a monthly fixed income from gov't assistance. I'm not saying that the products are not good at Fluent, that's not what I'm saying at all. I'm just saying that Fluent, can come down some on their prices. And one last thing that they should consider is to start giving a discount on their flower from time to time.
John C.
John C.
1620669337
Product's excellent, Staff great,very friendly. New containers not good. Difficult for arthritis patients. No seel under cap, gives room where stored strong smell. Means will dry out to fast.
Scott Y.
Scott Y.
1616788820
The staff at Fluent Casselberry is phenomenal. They are all knowledgable about their products and their sick merch. as well. Sebastian, Nicole and Eric all worked with me this week on my purchases and I was handled with care. This crew lives up to their companies expectations and exceed them every day. Can't wait to sport these Fluent Socks with my Fly Soul Shoes.
Sam
Sam
1615902937
I am not one for writing reviews but this business most definitely warrants one, From day on the folks working have made me feel comfortable and at home, every time I walk into the store I am greeted with a smile, Honestly I cant single out a single worker because I am 99% sure everyone of them have helped me at some point and they all say hello and every employee has been really kind. The product is great (Atlas) being my favorite, The prices I feel typical, but they have deals on things I think almost daily, more importantly THEY GIVE VETERANS DISCOUNTS. The store is very clean and modern, they offer curbside pick up and even have a drive through window though I personally only go into the store because I enjoy seeing everyone. I love this place and the folks who make it run! Keep it up! I Referred my brother and sister In-law here.much love-Sam Helman
Katie R.
Katie R.
1615735155
Been going to Fluent for a couple years now (since it was Knox) and I have ALWAYS had good customer experiences there. The budtenders are very knowledgeable and kind. I went to Trulieve and they were very rude to me up front and told me to leave when I told them I didn't plan on buying anything-despite already having my medical card. But even before I got my card, Fluent was very nice to me and took time to explain the process. They actually care about helping you and they remember you! Pricing is good for the quality of product. But I'd even be willing to pay more for their excellent customer service.
Nathan H.
Nathan H.
1615496115
Been going to fluent for a month now. Referred by my brother. great products and discounts monthly especially for veterans and just in general. Everyone I have interacted with has been friendly, outgoing and knowledgeable. Sarah helped me recently and she was very knowledgeable and helpful. Made my experience fun. Can’t wait to go back later this month for my birthday month. Thanks fluent team.
Courtney T.
Courtney T.
1614965555
Love the staff!! Always friendly and helpful!! And I love the fact that the drive through is only for express orders!! Makes the drive through process super quick and easy!!! Definitely my favorite Dispensary!!
joanna S.
joanna S.
1614625890
Let me start by saying that the 2 stars is NOT for the service or customer service I receive at this location. The 2 stars is from the cartridges always getting clogged. I’ve already went and had one exchanged and it still got clogged. The cartridges are NOT cheap for them to be clogging the way they do. I’ve spend way to much money there for them to be clogging and only giving me a small discount for it. I won’t be purchasing my cartridges from them anymore unfortunately. But the STAFF IS AMAZING!!!
Celestial
Celestial
1612818796
Clean dispensary that has provided nothing but exceptional quality products and services. Great employees that are there for the customers. Big shout out to Justin for the help
Tori C.
Tori C.
1608328701
This place was lovely. Tons of discounts and And knowledgeable staff. Everyone is super friendly and helpful. I worked with Nicole specifically and she was absolutely amazing. She took the time to educate me and help me pick products that would support my needs. It was incredibly helpful, especially because I am not very knowledgeable about this field. She made me feel very comfortable.
Daniel J.
Daniel J.
1608318652
This was my first visit to a dispensary and Nicole made me feel very comfortable. She was very knowledgeable about the various products and assisted me in choosing products that met my needs. Thumbs up.Daniel 👍
Marina S.
Marina S.
1608216562
The Fluent staff at Casselberry is the best! They are always super fast, and friendly! It’s my favorite dispensary to go too. Paul is always so helpful, knowledgeable about the products. Thank you to the staff for making it a great experience to visit your store:)
Cocoa G.
Cocoa G.
1607833935
This location I enjoy the most, good quality and a definite good vibe experience. I love the point system the most it’s truly incredible. 10/10 would MOST definitely recommend !
Mike D.
Mike D.
1607471392
What a wonderful experience. They walk me through the entire process and explained everything in great detail I highly recommend A ++
Cyr & A.
Cyr & A.
1607111564
I have shopped at a number of the Fluent stores amongst other dispensaries. Fluent brand has a nice selection of top notch products and I feel is good value for a little higher price. I am comparing them to Trulieve and Curaleaf.The Fluent stores in Jacksonville and downtown Orlando are not as customer service oriented as this Casselberry location. It's nice as an older (mature) customer to ask them about the different products, and not get a condescending attitude. In addition, they have easy parking so getting in and out was fast at this location.As a newer Fluent store I found it very well managed, and a pleasure to get my monthly medicine.
Brent B.
Brent B.
1606943713
I’ve been to a few different dispensaries in our area for the past 2.5 years; and the Fluent Casselberry dispensary has by far been the best. Sebastian and his team always seem to go up and above the five star rating. Customer service is excellent their knowledge is excellent. Highly recommend it
Brittany T.
Brittany T.
1605232914
I don't write many reviews, however, for anyone that has my luck, they know how HORRIBLE dispensaries in Florida tend to be. I have had way more bad experiences than I have good. HOWEVER, Fluent is the only one that breaks that streak.Not only is their customer service amazing, they have had the product I ordered every single time. The one is Casselberry has a drive-thru window. If you order online, it is typically ready within 10 minutes and I am in the drive-thru for 5 minutes, at most.I had one issue about a week ago with Fluent with a product I ordered. I took it back 4 days later (due to my schedule not allowing sooner) and they took care of me better than I could've asked. I haven't felt satisfied with any dispensary other than Fluent.
Joshua L.
Joshua L.
1605218183
First off as far as service goes this place has good service. As for products it seems like they rebrand. They also let you pay with your debit card and steal your change and flower which is why I am leaving this review. They charge a small fee that they give back to you. Usually 3$. One kid with the long braids will totally steal and keep your change unless you ask for it. This kid stole my “change” 4 time before one of the other girl on staff explained it to me. Make sure you ask for your change if your paying with a debit card in the drive through. He will also open your whole flower and take some out as I have noticed seals broken when he “serves” me though the drive thru. I most likely won’t ever use FLUENT again. They owe me a free joint.
Brandi B.
Brandi B.
1604169497
I love this store! Every employee is friendly and helpful. Paul is great! Took the time to help answer all my questions and was amazing.
Robin W.
Robin W.
1603916445
Being a "newbie" I have much to learn. This locations Staff has been incredibly patient and resourceful to and for me. They are ALL willing to go the extra mile to be certain you have what you need. Clean and friendly store / staff and inventory. Fluent keeps a better stock than most.
Anthony S.
Anthony S.
1601927484
Came in for the first time today and the place was very neat and clean. I was helped within about 4 minutes by a woman named Sara(h) who was fantastic. Wealth of knowledge for sure and super easy to talk to about cannabis. Thanks for your help guys!
Ga L
Ga L
1599910990
Customer Service was amazing but they mixed up my order and I had to call customer service which was very rude when I asked if I could return the item to a shop closer to my house. The Colonial Store fixer my issue but the call center rep should probably be more helpful to get a better experience for a first time patient
Tatyanna R.
Tatyanna R.
1599441049
Sebastian is the best Budtender !!
Miranda M.
Miranda M.
1598536988
I visited this dispensary for the first time on 8/23 this is a Beautiful Location that sparkles inside and out. I really appreciate the time Sebastien took explaining the products to me. I am very happy with my wellness plan and medication from your facility. Thank You!
brijida M.
brijida M.
1598454093
Clean open ambiance...attentive, knowledgeable, welcoming staff...and great selection...
Christopher V.
Christopher V.
1594665198
They have an excellent selection! They are great prices and different deals. The service is also fast and pleasant. Can’t wait to make my first online order
Rosendo P.
Rosendo P.
1593361124
Excellent service and products. One of my favorite places to get my medical marijuana.
Rebecca S.
Rebecca S.
1591067887
First I must say. amazing SERVICE, and then PRODUCTS are top of the line..On a Sunday, I went on a review date of three medical dispensaries, in a new area of Central Florida..FLUENT scored top of the list... Big shout out to SEBASTION...even has a drive thru service...can't wait to go back... LOVE ME SOME FLUENT...
Rebecca S.
Rebecca S.
1591067883
First I must say. amazing SERVICE, and then PRODUCTS are top of the line..On a Sunday, I went on a review date of three medical dispensaries, in a new area of Central Florida..FLUENT scored top of the list... Big shout out to SEBASTION...even has a drive thru service...can't wait to go back... LOVE ME SOME FLUENT...
Dave F.
Dave F.
1590691336
The Casselberry location is awesome. The staff is very intelligent, professional, and courteous. The wait times aren’t bad either. Sometimes there’s no wait at all. They’re products are quality.Why not 5 stars?I’ve asked to be notified for one of there products when it becomes available and It has been over 4-5 months without getting a notification.. I’ve called into their call center 10+ times to check inventory or to get any information on when the product will be available. I was informed they have had it in multiple times, yet, I have never seen it on the online inventory. I check their inventory everyday, but I have gave up on calling the customer service. I guess I’ll just have to go there every single day to see if they have it. I’m signed up on all there notification lists.I still recommend fluent. They stand behind their products, and they care about their clients. I would give a 5 star if the inventory was more accurate and if I received a notification when the product I’ve been waiting for is in stock. I’ve asked to be put on the list to be notified of that specific product and although it’s been there. I have never been notified.
Taylour K.
Taylour K.
1586956435
I’ve been going to fluent Casselberry for close to a year now. The staff is great, extremely helpful and they carry great products as well. The staff is fast with dispensing and getting product to the patients. Even with the crazy pandemic, Fluent Casselberry is still handling express orders faster then any other dispensary in the area and have yet had any frustrations with their service even with a line of cars wrapped around the building.I recommend Fluent Casselberry and trust they can accommodate your needs.Thank you guys
Danielle F.
Danielle F.
1586261168
My second time here and I must say WOW I was impressed! Justin was so knowledgeable and helpful. The product is amazing.
Louise W.
Louise W.
1582931875
Very nice place with great staff. I will be back soon. Discounts are amazing.
Louise W.
Louise W.
1582931866
Very nice place with great staff. I will be back soon. Discounts are amazing.
Crystal
Crystal
1581197619
I'm thoroughly impressed with the products & customer service at fluent! I'm a heavy cannabis smoker & I rarely get flower from dispensaries that resins up. Very clean clear headed productive happy flowers! I love the point system! The discounts & point system on top of the quality definitely keeps me coming back! Pamela thank you for your compassionate customer service!
Xandra P
Xandra P
1579555438
Not a fan of the cartridges they give me a sore throat. They have the best Elara blend 600 mg topical creams out of all Orlando dispensaries. Shelby offered great & fast service. To arthritic patients like myself: this cream offers temporary relief that helps during flares, I highly recommend. For days where my joints are burning, I rub this head to toe and this cream soothes my condition & allows me to walk and the pain dissipates for a moment. It smells awesome too. So glad there’s a natural product that helps w pain management.
Sebastien M.
Sebastien M.
1573745676
From the opening of this store in April, the level of customer service I received from this store and , Melanie specifically is invaluable. She was extremely knowledgeable, resourceful, but above all went above and beyond. It is for this reason that I have been a loyal and recurring customer.
Luis T.
Luis T.
1573698777
I had a wonderful experience at this dispensary. The store was beautiful, clean, and inviting. The staff provided exceptional customer service and they were extremely knowledgeable about their products.
David L.
David L.
1570719888
This is a very good dispensary and they have great customer service. All their employees are very knowledgeable about the different strains of flower that they offer. Also I think they have some of the best merch out all the dispensaries, they have really cool looking hats that have the names of the different strains of flower on them super cool. So I would recommend this dispensary to all people.
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487 FL-436
Casselberry, FL 32707

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CLOSED
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    Payment Methods:

    Cash Only
    ATM Available On Site

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    Fluent Deals and Discounts

    Everyday Discounts

    First Timers

    50% OFF

    Save up to $400 on your first Fluent visit.

    Industry

    20% OFF

    Pediatric

    40% OFF

    Veterans

    20% OFF

    Early Risers

    10% OFF

    10% off entire purchase Mon-Sat, during first hour of operation or first two hours on Sunday.

    Bring A Friend

    50% OFF

    Bring in a new patient and get 50% off up to $400.

    Birthday

    10% OFF

    Silver Weekends

    20% OFF

    Saturdays and Sundays for customers 55+.

    ABOUT THIS DISPENSARY

    Fluent, located at 487 FL-436 in Casselberry, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: No

    Delivery Fee: Not Applicable

    License Number: MMTC-2015-0003

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    Fluent is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Fluent grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If Fluent in Casselberry does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at Fluent

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If Fluent in Casselberry online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Fluent has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Chuck G.
    Chuck G.
    1700849141
    Damon help me out. He was extremely knowledgeable and helpful. He gave me reviews on what I was thinking about and even suggested a few more.
    Sarah D.
    Sarah D.
    1700351419
    First visit here. They have a really great vibe and awesome selection. My Budtender Joseph E. was very helpful. I'll definitely be back.
    luis F.
    luis F.
    1692993854
    By far the best location. Staff were all friendly and knowledgeable. Helped me make decisions based on my wants and needs great experience. They deserve a tip jar.
    Bill S.
    Bill S.
    1691600526
    Place is an old bank. It was very cool inside and I felt safe. Had a good time. Alyssa was very helpful definitely recommend talking with her.
    Dillon M.
    Dillon M.
    1690074579
    Had a wonderful experience at this place, would Definitely recommend. Ashley was highly informative and helped me with all my questions and was very polite. Thanks allot for the great experience will be back!
    Andrew G.
    Andrew G.
    1689810791
    Christian at the fluent in Casselberry was amazing, he told me all about the items I was buying, told me how my points work, and when they are worth something. Fluent also by for constantly has the best sales I’ve ever seen at any dispensary. That’s my main reason for this being my main source of medicine.Love you fluent 😘
    Flexkat4 (.
    Flexkat4 (.
    1689633701
    I have been a frequent customer of Fluent as I view it as the best dispensary in the area of Casselberry/436. Even when I had a misunderstanding, Fluent came through to make it right. Paolo was an awesome budtender and was very kind and efficient!
    Cristina F.
    Cristina F.
    1689432297
    Went here for the first time today and HAVE got to say that Amanda answered all my questions with professionalism and friendliness I haven’t receive at any other dispensaries. This was an amazing experience and I love the ENERGY of this place! Highly recommend! And thanks Amanda for being so friendly and kind and welcoming!!!
    Cindy L.
    Cindy L.
    1689183964
    B was thoughtful and amazing as they took care of me! Beautiful location w a drive thru, but for my first time, i had to go in. Clean, bright and overall great experience
    Park C.
    Park C.
    1689097103
    Wonderful shop; very friendly staff and fair prices. I can’t wait to come back. Athena is awesome!
    Amber C.
    Amber C.
    1688485925
    The staff are very knowledgeable. When you are learning about what your body needs to regulate & be more healthy you have a lot of questions. The staff here are willing to answer anything & talk with you as long as necessary to hear what you struggle with and make recommendations.
    Kamila O.
    Kamila O.
    1687537653
    I’ve visisted several other dispensaries and they don’t treat me as good as they do here. They have an iPad to show you all the products, which is very helpful and a very smooth process. They’re always informing me on any questions I have. The store is always clean and neat, smells great, and is nicely organized. Staff is amazing and very helpful. Flower always hits… bought 3 carts here and they were all good🔥🔥
    Yvette H.
    Yvette H.
    1687535283
    I LOVE THIS STORE ! Everyone is sooo knowledgeable, friendly, and helpful. Feels like family every time I walk in.At times I have questions about terpines and cannabinoids and they always guide me to my exact needs. I drive out of my way 30 minutes because I only go to Casselberry Fluent. The staff and the store is AMAZING!!!
    DeMarkus T.
    DeMarkus T.
    1680480338
    Truly great service here. Ruptured my patella tendon a while back and was looking for some pain relief. Cross at the desk was a great help, got me right what I needed with some carts that I’ve been using now! Much better!
    David B.
    David B.
    1675816333
    I’m just tired of asking for my industry discount. And almost never getting it unless I check my receipt before I leave. I understand that it’s not a lot of money but then don’t offer it if it such a hassle to do.
    Charlotte H.
    Charlotte H.
    1675008205
    BUYER BEWARE. I’ve been to this location multiple times. The last three times I’ve been there, they’ve purposely over charged me. The price on the iPad is not the price they charge you. I caught them red handed today charging me an extra $4 and when I mentioned that is more than what was listed on the iPad, they immediately said, oh yes your right, let me fix that. They knew they were going to over charge me. Do the math on your phone before paying!!
    Cory J.
    Cory J.
    1672065878
    My first visit originally I came in on a whim because it's close to my house. Many many visits later I have nothing but praise for this company. The service is always quick, professional, and very friendly, and all the staff project a great atmosphere. The discounts available of you pay attention give massive amounts of power to the consumer, making the Florida medical market that much more fair.The biggest W is their COA folder, that makes a huge. DifferenceDon't sleep on Fluent
    Hal W.
    Hal W.
    1670966783
    I am a regular customer there and I noticed, the advertisement on the website for the THC sativa vapes weren’t accurate with what they were giving me, in fact they were short changing the THC which was advertised at 91.30% and in reality they were giving me 86% to 89% THC, I spoke up today at the facility in Casselberry and they were very nice and quickly looked at everything and realize, none of the product had been labeled correctly, and that the wrong product was not what was advertised and ,in fact we were getting the wrong product, that was supposed to be the product. The lady manager immediately took control and apologized and gave me what I wanted in another product that was equal but I’m a little scared about going back there now. Patient make sure you read, what you’re getting, sometimes they’re putting not the right thing ,in your bag
    David B.
    David B.
    1667241748
    Normally it’s a nice location and staff. However I brought a new patient in with me today and the woman with glasses was rather rude. Apparently there’s was an issue with my wife going in the back with me, who also carries a medical card so then it was ok. Not sure if I’ll be bringing any more new patients back here again. Sad..(update 10/31/22) The area mgr reached out to me and made this right! Kudos fluent!! I will return
    J G
    J G
    1666982361
    Fluent in Casselberry is hands down the best dispensary there is! Over the past few years, the product range, quality and quantity have improved drastically. The store has a clean modern look, with a fun and positive atmosphere. Headed by an excellent management team (Sam and Ryan), The staff is upbeat and highly motivated towards helping patients. I’m usually in an out of the store within 10mins every time (can’t say the same for other places).10/10 would recommend again and again!!!
    Angel C.
    Angel C.
    1665067976
    You guys are awesome and always look out to make this a whole experience every time. Special Shout-out to Paolo this men rocks all day! Keep doing what you’re doing brother! The sky is the limit. 🤗
    Olivia P.
    Olivia P.
    1664808942
    This review is seriously long overdue, and its rare for me to even write one but I had the best experience with Fluent. I have been going to them ever since I have gotten my medical card. I haven't been anywhere else because of the beyond excellent customer service I receive every time. Today really made me see things in a different perspective, these people who work here legitimately care about their customers. I was outside waiting on an Uber to pick me up and I was out there for awhile. Alyssa came out with a cold water bottle and asked if I wanted water while letting me know I could sit inside to wait for my ride. I was shocked because I thought I was standing there too long. 😅😂 But thank you Fluent for being amazing and the amazing team that was built to make this a perfect experience! Please don't hesitate to come by here, they are always consistent with their products and the discounts thooo! 11/10 ⭐
    Richard G.
    Richard G.
    1663612621
    Good customer service. less of a wait then any other dispensary in the area. They also have the best rewards program.
    Pantheist X.
    Pantheist X.
    1658170404
    This place makes you feel at home. They have a lot of knowledge to recommend what is best for you. They are always running sales and it's quality product with a smile. Employees like this are difficult to find. I recommend this location to anyone in the area.
    Kj L.
    Kj L.
    1655984466
    This is one of my favorite dispensarys in Florida, they are so kind & the deals are awesome & non stop!
    Gracie M.
    Gracie M.
    1655871706
    Great customer service! The dispensary is so modern and fancy on the inside. Their carts are amazing!!! I have tried other places and none even compared to their quality. Also their prices are very reasonable for the quality you get. I’ll be a reoccurring patient. I am a big fan of the products!!
    Manda G.
    Manda G.
    1651882728
    I just had Sarah b she is awesome very friendly and helpful ill be back to see her again
    First of all, they have best cannabis in town!!! They really know how to grow it right. Not to mention, the customer service is so great here. Everyone is super friendly and laid back. They're always willing to help you. It feels good when I come in because I know I'm always going to see some friendly, helpful people.
    KINGOFOUTWEST
    KINGOFOUTWEST
    1650461244
    Great friendly staff and great prices.
    Jennifer U.
    Jennifer U.
    1649957443
    Love the people here. Waiting to be called THE GUMMY GIRL WITH THE CUTE LIL GIRL THAT SAYS HI ALL THE TIME. LOL
    Kimberly G.
    Kimberly G.
    1646430170
    I went in my first time visit to a dispensary. Establishment is nice but when I get home and review my receipt I was over charged! Cashier says it’s your first visit so you get half off your order! That was not the case it’s only half off your order of $200 or less then after $200 they only take off $100! I even made a comment saying let’s add another since it’s all half off, would not have stocked up and spent money had I known this! Called back and was pretty much told I should have read the signs! UNBELIEVABLE
    Heather W
    Heather W
    1645373004
    Love Fluent!!! Don't place on going any where else any time soon!!!
    Tiffany L.
    Tiffany L.
    1638040753
    First visit with first rate service from Paul!!! Definitely awesome experience 😎
    Lisa R.
    Lisa R.
    1633412721
    Good products and Flower! Really enjoy the turp vapes....had OG Kush today was great snowy buds!
    Anthony J.
    Anthony J.
    1628573794
    Go here for your Edibles! I'm telling you, the selection and taste are amazing!
    John P.
    John P.
    1624171576
    Super friendly staff. I love the discounts.
    Atari S.
    Atari S.
    1623550192
    I was going to Fluent, b4 they were Fluent, and didn't have flower. But I see they have gone up on their products regarding pricing. I would start going back again. But they need to go back and readjust some of their prices. For example, $45 for a gram of kief, that's the highest price I've seen for that product. And $60 on a half of gram for a distillate syringe. I mean really, come on, that's ridiculous. The market is to good for outrageous prices like that. Maybe, it's just me about the way I feel about Fluent. I know that equipment cost (Big $$'s) for the process that is produced to make your products; but I really do believe that Fluent, can find a better solution to accommodate on their prices. If not that, please give a better refined discount program for patients whose on a monthly fixed income from gov't assistance. I'm not saying that the products are not good at Fluent, that's not what I'm saying at all. I'm just saying that Fluent, can come down some on their prices. And one last thing that they should consider is to start giving a discount on their flower from time to time.
    John C.
    John C.
    1620669337
    Product's excellent, Staff great,very friendly. New containers not good. Difficult for arthritis patients. No seel under cap, gives room where stored strong smell. Means will dry out to fast.
    Scott Y.
    Scott Y.
    1616788820
    The staff at Fluent Casselberry is phenomenal. They are all knowledgable about their products and their sick merch. as well. Sebastian, Nicole and Eric all worked with me this week on my purchases and I was handled with care. This crew lives up to their companies expectations and exceed them every day. Can't wait to sport these Fluent Socks with my Fly Soul Shoes.
    Sam
    Sam
    1615902937
    I am not one for writing reviews but this business most definitely warrants one, From day on the folks working have made me feel comfortable and at home, every time I walk into the store I am greeted with a smile, Honestly I cant single out a single worker because I am 99% sure everyone of them have helped me at some point and they all say hello and every employee has been really kind. The product is great (Atlas) being my favorite, The prices I feel typical, but they have deals on things I think almost daily, more importantly THEY GIVE VETERANS DISCOUNTS. The store is very clean and modern, they offer curbside pick up and even have a drive through window though I personally only go into the store because I enjoy seeing everyone. I love this place and the folks who make it run! Keep it up! I Referred my brother and sister In-law here.much love-Sam Helman
    Katie R.
    Katie R.
    1615735155
    Been going to Fluent for a couple years now (since it was Knox) and I have ALWAYS had good customer experiences there. The budtenders are very knowledgeable and kind. I went to Trulieve and they were very rude to me up front and told me to leave when I told them I didn't plan on buying anything-despite already having my medical card. But even before I got my card, Fluent was very nice to me and took time to explain the process. They actually care about helping you and they remember you! Pricing is good for the quality of product. But I'd even be willing to pay more for their excellent customer service.
    Nathan H.
    Nathan H.
    1615496115
    Been going to fluent for a month now. Referred by my brother. great products and discounts monthly especially for veterans and just in general. Everyone I have interacted with has been friendly, outgoing and knowledgeable. Sarah helped me recently and she was very knowledgeable and helpful. Made my experience fun. Can’t wait to go back later this month for my birthday month. Thanks fluent team.
    Courtney T.
    Courtney T.
    1614965555
    Love the staff!! Always friendly and helpful!! And I love the fact that the drive through is only for express orders!! Makes the drive through process super quick and easy!!! Definitely my favorite Dispensary!!
    joanna S.
    joanna S.
    1614625890
    Let me start by saying that the 2 stars is NOT for the service or customer service I receive at this location. The 2 stars is from the cartridges always getting clogged. I’ve already went and had one exchanged and it still got clogged. The cartridges are NOT cheap for them to be clogging the way they do. I’ve spend way to much money there for them to be clogging and only giving me a small discount for it. I won’t be purchasing my cartridges from them anymore unfortunately. But the STAFF IS AMAZING!!!
    Celestial
    Celestial
    1612818796
    Clean dispensary that has provided nothing but exceptional quality products and services. Great employees that are there for the customers. Big shout out to Justin for the help
    Tori C.
    Tori C.
    1608328701
    This place was lovely. Tons of discounts and And knowledgeable staff. Everyone is super friendly and helpful. I worked with Nicole specifically and she was absolutely amazing. She took the time to educate me and help me pick products that would support my needs. It was incredibly helpful, especially because I am not very knowledgeable about this field. She made me feel very comfortable.
    Daniel J.
    Daniel J.
    1608318652
    This was my first visit to a dispensary and Nicole made me feel very comfortable. She was very knowledgeable about the various products and assisted me in choosing products that met my needs. Thumbs up.Daniel 👍
    Marina S.
    Marina S.
    1608216562
    The Fluent staff at Casselberry is the best! They are always super fast, and friendly! It’s my favorite dispensary to go too. Paul is always so helpful, knowledgeable about the products. Thank you to the staff for making it a great experience to visit your store:)
    Cocoa G.
    Cocoa G.
    1607833935
    This location I enjoy the most, good quality and a definite good vibe experience. I love the point system the most it’s truly incredible. 10/10 would MOST definitely recommend !
    Mike D.
    Mike D.
    1607471392
    What a wonderful experience. They walk me through the entire process and explained everything in great detail I highly recommend A ++
    Cyr & A.
    Cyr & A.
    1607111564
    I have shopped at a number of the Fluent stores amongst other dispensaries. Fluent brand has a nice selection of top notch products and I feel is good value for a little higher price. I am comparing them to Trulieve and Curaleaf.The Fluent stores in Jacksonville and downtown Orlando are not as customer service oriented as this Casselberry location. It's nice as an older (mature) customer to ask them about the different products, and not get a condescending attitude. In addition, they have easy parking so getting in and out was fast at this location.As a newer Fluent store I found it very well managed, and a pleasure to get my monthly medicine.
    Brent B.
    Brent B.
    1606943713
    I’ve been to a few different dispensaries in our area for the past 2.5 years; and the Fluent Casselberry dispensary has by far been the best. Sebastian and his team always seem to go up and above the five star rating. Customer service is excellent their knowledge is excellent. Highly recommend it
    Brittany T.
    Brittany T.
    1605232914
    I don't write many reviews, however, for anyone that has my luck, they know how HORRIBLE dispensaries in Florida tend to be. I have had way more bad experiences than I have good. HOWEVER, Fluent is the only one that breaks that streak.Not only is their customer service amazing, they have had the product I ordered every single time. The one is Casselberry has a drive-thru window. If you order online, it is typically ready within 10 minutes and I am in the drive-thru for 5 minutes, at most.I had one issue about a week ago with Fluent with a product I ordered. I took it back 4 days later (due to my schedule not allowing sooner) and they took care of me better than I could've asked. I haven't felt satisfied with any dispensary other than Fluent.
    Joshua L.
    Joshua L.
    1605218183
    First off as far as service goes this place has good service. As for products it seems like they rebrand. They also let you pay with your debit card and steal your change and flower which is why I am leaving this review. They charge a small fee that they give back to you. Usually 3$. One kid with the long braids will totally steal and keep your change unless you ask for it. This kid stole my “change” 4 time before one of the other girl on staff explained it to me. Make sure you ask for your change if your paying with a debit card in the drive through. He will also open your whole flower and take some out as I have noticed seals broken when he “serves” me though the drive thru. I most likely won’t ever use FLUENT again. They owe me a free joint.
    Brandi B.
    Brandi B.
    1604169497
    I love this store! Every employee is friendly and helpful. Paul is great! Took the time to help answer all my questions and was amazing.
    Robin W.
    Robin W.
    1603916445
    Being a "newbie" I have much to learn. This locations Staff has been incredibly patient and resourceful to and for me. They are ALL willing to go the extra mile to be certain you have what you need. Clean and friendly store / staff and inventory. Fluent keeps a better stock than most.
    Anthony S.
    Anthony S.
    1601927484
    Came in for the first time today and the place was very neat and clean. I was helped within about 4 minutes by a woman named Sara(h) who was fantastic. Wealth of knowledge for sure and super easy to talk to about cannabis. Thanks for your help guys!
    Ga L
    Ga L
    1599910990
    Customer Service was amazing but they mixed up my order and I had to call customer service which was very rude when I asked if I could return the item to a shop closer to my house. The Colonial Store fixer my issue but the call center rep should probably be more helpful to get a better experience for a first time patient
    Tatyanna R.
    Tatyanna R.
    1599441049
    Sebastian is the best Budtender !!
    Miranda M.
    Miranda M.
    1598536988
    I visited this dispensary for the first time on 8/23 this is a Beautiful Location that sparkles inside and out. I really appreciate the time Sebastien took explaining the products to me. I am very happy with my wellness plan and medication from your facility. Thank You!
    brijida M.
    brijida M.
    1598454093
    Clean open ambiance...attentive, knowledgeable, welcoming staff...and great selection...
    Christopher V.
    Christopher V.
    1594665198
    They have an excellent selection! They are great prices and different deals. The service is also fast and pleasant. Can’t wait to make my first online order
    Rosendo P.
    Rosendo P.
    1593361124
    Excellent service and products. One of my favorite places to get my medical marijuana.
    Rebecca S.
    Rebecca S.
    1591067887
    First I must say. amazing SERVICE, and then PRODUCTS are top of the line..On a Sunday, I went on a review date of three medical dispensaries, in a new area of Central Florida..FLUENT scored top of the list... Big shout out to SEBASTION...even has a drive thru service...can't wait to go back... LOVE ME SOME FLUENT...
    Rebecca S.
    Rebecca S.
    1591067883
    First I must say. amazing SERVICE, and then PRODUCTS are top of the line..On a Sunday, I went on a review date of three medical dispensaries, in a new area of Central Florida..FLUENT scored top of the list... Big shout out to SEBASTION...even has a drive thru service...can't wait to go back... LOVE ME SOME FLUENT...
    Dave F.
    Dave F.
    1590691336
    The Casselberry location is awesome. The staff is very intelligent, professional, and courteous. The wait times aren’t bad either. Sometimes there’s no wait at all. They’re products are quality.Why not 5 stars?I’ve asked to be notified for one of there products when it becomes available and It has been over 4-5 months without getting a notification.. I’ve called into their call center 10+ times to check inventory or to get any information on when the product will be available. I was informed they have had it in multiple times, yet, I have never seen it on the online inventory. I check their inventory everyday, but I have gave up on calling the customer service. I guess I’ll just have to go there every single day to see if they have it. I’m signed up on all there notification lists.I still recommend fluent. They stand behind their products, and they care about their clients. I would give a 5 star if the inventory was more accurate and if I received a notification when the product I’ve been waiting for is in stock. I’ve asked to be put on the list to be notified of that specific product and although it’s been there. I have never been notified.
    Taylour K.
    Taylour K.
    1586956435
    I’ve been going to fluent Casselberry for close to a year now. The staff is great, extremely helpful and they carry great products as well. The staff is fast with dispensing and getting product to the patients. Even with the crazy pandemic, Fluent Casselberry is still handling express orders faster then any other dispensary in the area and have yet had any frustrations with their service even with a line of cars wrapped around the building.I recommend Fluent Casselberry and trust they can accommodate your needs.Thank you guys
    Danielle F.
    Danielle F.
    1586261168
    My second time here and I must say WOW I was impressed! Justin was so knowledgeable and helpful. The product is amazing.
    Louise W.
    Louise W.
    1582931875
    Very nice place with great staff. I will be back soon. Discounts are amazing.
    Louise W.
    Louise W.
    1582931866
    Very nice place with great staff. I will be back soon. Discounts are amazing.
    Crystal
    Crystal
    1581197619
    I'm thoroughly impressed with the products & customer service at fluent! I'm a heavy cannabis smoker & I rarely get flower from dispensaries that resins up. Very clean clear headed productive happy flowers! I love the point system! The discounts & point system on top of the quality definitely keeps me coming back! Pamela thank you for your compassionate customer service!
    Xandra P
    Xandra P
    1579555438
    Not a fan of the cartridges they give me a sore throat. They have the best Elara blend 600 mg topical creams out of all Orlando dispensaries. Shelby offered great & fast service. To arthritic patients like myself: this cream offers temporary relief that helps during flares, I highly recommend. For days where my joints are burning, I rub this head to toe and this cream soothes my condition & allows me to walk and the pain dissipates for a moment. It smells awesome too. So glad there’s a natural product that helps w pain management.
    Sebastien M.
    Sebastien M.
    1573745676
    From the opening of this store in April, the level of customer service I received from this store and , Melanie specifically is invaluable. She was extremely knowledgeable, resourceful, but above all went above and beyond. It is for this reason that I have been a loyal and recurring customer.
    Luis T.
    Luis T.
    1573698777
    I had a wonderful experience at this dispensary. The store was beautiful, clean, and inviting. The staff provided exceptional customer service and they were extremely knowledgeable about their products.
    David L.
    David L.
    1570719888
    This is a very good dispensary and they have great customer service. All their employees are very knowledgeable about the different strains of flower that they offer. Also I think they have some of the best merch out all the dispensaries, they have really cool looking hats that have the names of the different strains of flower on them super cool. So I would recommend this dispensary to all people.
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