Always the best customer service , answers all my questions and provides me with the best advice to which products to get . Megan was a great help today !!! Great job Fluent !
This is the first dispensary that I am treated with kindness and respect every time. The wait is never long, always in and out. The product has been better and more consistent than other dispensaries in the area. I almost gave up finding a dispensary that I enjoyed going to when my wife found this place. Can't complain about their prices either.
It took me longer than it should have to write a good review for this place. Went in for the first time last week after I had previously visited some other dispensaries and was disappointed. The GM at Fluent gave me some options and for the quality of the flower here I paid a very good price. They didn't short me at all. The indica and sativa i had were both really good. I'll be back probably all the time
I enjoyed my visit here on Sunday evening very much! They were the only place open at 8:15 and I never was rushed or hurried along. Really awesome peeps working here and I always love my batteries from here, they last forever 😁 they carry everything 💚💛❤️
Awesome deals and point system highly recommend. Had the best experience today with the assistant general manager. Explained to him that staff is always a little down and out not as high spirited as he is. I know the service industry is rough and customers can be difficult but sometimes a smile and happy attitude can change someone’s day. I hope the staff there takes some of the assistant GM’s advice and attitude to make it a great experience for the customer.
The staff here is great! There has been a big change at this store over the last few months and it definitely shows. The current staff is friendly and professional, and they all have a deep understanding of their products. I've never had an issue, and the Cheetah Piss I bought last week weighed 5gs!
I don’t know how to prove it, but I got 3.5g yesterday and when I opened my canister, it did not look like 3.5gI don’t know if they’ll weigh in front of you so I didn’t go back in and ask but once I got home and used my scale it came to 2.812I’ve always had an issue with this place giving the flower unpackaged, and have often thought some of the stems and flowers look broken/torn in half or pinched together. nothing I’ve seen at any other dispensary.Now I’m totally convinced the employees here take buds out of the canisters before they give them to people and if not all people certainly meI did have a review up out of speculation, but now that I have weighed the actual amount and know, I feel like I need to add thisI used this location because it’s convenient and normally cheaper than the other dispensaries but if they’re stiffing me on my bag then what’s the point of paying anything cheaper I’m literally paying for what I getI don’t know how to report something like this to the Better Business Bureau since marijuana is such an outlier for business and all the laws around it, but I will never go back in this location again and I hope the employees are able to read this commentIt’s actually so disheartening, knowing someone is coming in for their medicine and the employees shorting & stealing their budsick
I have been there 4 times 4 different kind of bud! Each time the bud smells and taste like HAY! Yes Hay!Dry and brittle. Last time I give them a try....
First time new customers to Fluent Medical Marijuana Dispensery. I had found them through an internet search. They had great quality flower with great prices and deals. Ended up purchasing three 1/8's and they all had great percentages of thc. Great effects to reduce my migraines from the Primus Strain. Great customer service with knowledgeable staff. Will return!!!
After today’s purchase, I’m not shopping there anymore and I hope you don’t either, I’m not sure how they weigh out their product, but mine is never 3.5 g and I’ve given them many chances now. I’m not sure if it’s the employees are shorting peoples (my) purchases, but they definitely are being shorted. And I don’t believe the strains are labeled correctly either.
Worst dispensary in the area. They had a "sale" which was obviously used to clear out small flower. Purchased several jars which were all labeled as "premium". Have never seen premium buds so small, not even when labeled small. The manager wouldn't do anything about the transaction and did not offer any suggestions or way to contact his manager for resolution. Terrible customer service and quality. Dry, leafy, small...the one in Tarpon Springs is much better quality, and they stand behind their product. Will definitely not return!
When I went in to the Fluent in Clearwater the other day, I was helped by Robby who had amazing product knowledge and was very polite and knowledgeable. He was even able to provide the product sheets off the website and the certificates of analysis to help me with what I needed. The store is always so nice and clean especially recently. The products recommended have been helping immensely. Thank you.
I was served by Ethan tonight, he was attentive with me and very knowledgeable about the product. I'd hate to lose that guy! Thanks Ethan, you're awesome!
Lucas was really nice + patient & helped me when I stood there and bought up the whole store. Didn't get impatient with me or treat me bad. Helped, waited, counted to make sure everything was right, suggested products, & told me how much I could get left so I didn't have to worry. Easygoing guy, give this dude and his coworker he worked with (today 2/2/23) a raise. Thanks guys 🙂
Fluent has some of the best products I’ve come across. My friend and I were helped by Ashley and Patrick, they were awesome and super helpful. I highly recommend checking this place out!
The product is amazing, and the staff make the whole experience so enjoyable. They listen and answer any and all questions. Ashley and Patrick were the best and helped us so much!
Unmatched customer service. The best deals in Florida, and their points system is amazing. But they RARELY have anything above 20% it all gets bought before Normal people can actually shop. Not worth the money.
I will NEVER go here again. Drove 20 min for them to tell me my confirmed order is no longer available. They sold it smh. I’ll stick with trulieve
Every strain that comes from their Tampa location is exposed to mold daily and for the entire flowering period. It’s not safe. Fluent knows. I got whole flower the other day that smelled like mold the second you open the container. That was processed in another facility, but its a common issue . Buyer beware!! The THC percentages listed are not accurate and carts are returned and resold with no quality assurance. Spend your money elsewhere! This company has sub par flower and cartridges and thats it. The bare minimum for a dispensary. It needs some work.
I go there sometimes twice a week, love the double points Wednesday! All the Bud Tenders are great! 👍 Their great for online order's!
The staff is friendly, the building is clean, and in a great location. I appreciate the specials and triple points Wednesdays. Extra Kudos to “budtender”Char who is very thorough and professional when serving the patients. She even has a personality!
Fluent is the ONLY place I will go! The service is so amazing, K.K. worked hard at getting my points applied to my account. The other workers know me by name AND product. The sales are too good to pass up. The only place to go get any relief is Fluent!!!!
Love this location! I always make sure I go when I know Char is working. She is extremely helpful and always knows exactly the right product I need and it’s always on point. She always provides fantastic and caring customer service!
This store is so clean! Had a great interaction with the store manager KK today. It’s great to see a manager work alongside their staff and keep the store running so smoothly. She provided several products I could try and I ended up walking out with the new Agave Nectar. Listen up! Try this stuff, it’s worth it. Lemonade and a capful of Nectar will have you feeling better than Arnold Palmer!
I had issues with a recent visit and want to give a huge thank you to KK, the store manager for reaching out to me. She was very apologetic and provided me with excellent service and discount. I highly recommend FLUENT and will be visiting again soon.
I normally have a great experience at Fluent, but today I received the worst service ever. He was unfriendly and unhelpful. Once I left I realized he had not given me the quantity I requested on the gels. I was already upset with him, so I didn't go back in to correct my order. A very disappointing experience.
By far, the best dispensery in Pinellas. The staff especially Tamara is very knowledgeable and goes above and beyond to ensure you leave with the best product suited for you. I would recommend this location to anybody and I don't say that often.
By far, the best dispensery in Pinellas. The staff especially Tamara is very knowledgeable and goes above and beyond to ensure you leave with the best product suited for you. I would recommend this location to anybody and I don't day that often.
Friendly and knowledgable. Very helpful with all my questions. Will definitely return.
Fluent has the best products and the chillest employees. There is always special deals going on and the reward system is better then the rest. Very high quality products. Shout out to the crew I see most often: Char, Tamara and Conner. Everyone there is laid back and their customer service is on point!
Fluent is awesome. The staff is excellent, especially Christina W. Kudos to you. Thank you so much for all your help and answering all my questions. I appreciate all the staff you guys are totally the best!!!
Updated Jan 2022Fluent has changed and I felt it was right to change my review. They are keeping better flower these days according to many on social platforms as well as I finally got around to giving them another try and was pleasantly surprised. They even have an exchange policy if for some reason you buy something that isn’t working for you.2020 ReviewAtlas strain is worse than the homegrown I smoked back in high school. Smells like dirt and it's bit harsh as if its already too dry the day you buy it. And I cannot stress enough the nasty taste left in your mouth. For those here in Florida who use flower, know how QUICKLY it expires and loses its medicinal quality. One of the only pluses I can mention is the labeling of Fluent ....that was nice. And I was wondering why they are the only dispensary here that expect a copy of your state issued license/id along with your state issued Medical Marijuana Card(with picture)???!!! What's up with that?! At the end of the day, I am looking for quality flower and this is obviously NOT that place. Especially when their marquis strain is absolutely horrible IMHO
Had a great first time experience! Connor was awesome and extremely knowledgeable. Prices were very reasonable Will definitely be back!
entire staff is very friendly/helpful...had multiple positive experiences with char in particular
I started coming here on a recommendation from another patient, and he was right! The quality of their vape cartridges are superior to others I've had. I've also tried some flower, and have not been disappointed.The staff are very helpful and informative, helping me get the best medicine for my money. The ordering system makes it easy to order ahead for express pickup.Overall, this dispensary works for me, and is worth the travel. I recommend checking them out!
I Love the this place and the staff is the Best.. I've never had a bad experience.. the products are awesome and the discounts are the best
Always very helpful, since I've been coming here CHAR has help me with new products nd when my favorite products are in.
They always provide knowledgeable input and get me in and out with something tasty. Thanks!!
In my opinion, Fluent products are the best. Others do not work for me like these. Midnight Cruiser helps me sleep through the night instead of being awake after 3 hours. As soon as you go in the door you're greeted with a smile. Every employee I've dealt with here has been knowledgeable and friendly. I highly recommend Fluent.
Nooo way there is more than 2 flavors!! They have 5 flower flavors listed now yess i still have my 50% off first time yesss. 60$ for an 8th noo. Ive been to Alaska with 1 dispensary within 100 miles and there prices are cheeper.
READ THE REVIEWS AND YOULL UNDERSTAND WHAT KIND OF CUSTOMER SERVICE YOU GET.-Gotta love when your first time in there on a tuesday they tell you of every deal besides the double points on Wednesdays , so they talk you into spending that 100$ on the first time and wake up Wednesday realizing you missed out on about 20$ in points. I told them i wanted to take advantage of the 50% first time of 200$ or less and they didnt even want to tell me i couldve saved $ just by waiting the next day by getting double points . last time i go there.
I LOVE this place. Everyone is super sweet and very knowledgeable! Slim pickins but when they have stuff it’s wow good!!
Great dispensary! Tina is an awesome budtender!
Low inventory, doesnt sell whole flower in more than just 1/8. Ridiculously understaffed and so it gets super frustrating waiting crazy long wait times. Curbside pickup is cool but not with a 30 mins wait in the car for an order filled the previous day. Then not written up correctly for discounts offered. I would say needs new management or operations manager to get actual store running more smoothly.
Today was an amazing day, got my temporary card and went to where my Doctors office Choice Med Group recommended and they immediately said go to Fluent in Clearwater and I did and I am so glad I did! The two ladies who helped get me through my first ever dispensary experience and WOW!!! What amazing service and the happiness and passion these two ladies had for their awesome jobs!! I will ALWAYS BE FLUENT IN CLEARWATER!!!Anthony Bignotti
Was 2nd person at store at 9am waited 25 mins. Then got some great deals pricewise. Flower was a 1 out of 5 . not even for 50% off i wouldnt come back.
Went in today for the first time in quite some time on a whim, ànd was pleasantly surprised by what I found. The staff was excellent and very friendly. I did not catch the lady who checked me in, but she was great, just super nice. Christina helped dispense me and was outstanding. She got me all signed up for text alerts and put my veterans discount into the system right away and updated all my contact info. Very professional and thorough and made me smile. I could not have had a better overall experience.
Terrible customer service! No customer appreciation at all. One month later and I’m still waiting for a reply from anyone there. Called several times, left emails and still nothing.I used to come here quite often as I really liked their vape cartridges. The last one I got, something didn’t seem right, it wasn’t the same effect and so I took it back immediately to get an exchange. The attendant that day refused an exchange and explained that it’s still medicine and that I should still keep using it and offered another cartridge instead.I started going to Trulieve as they will take back anything no matter what - that’s true customer service and appreciation.I rarely write reviews but I feel strongly about businesses and customer service. This company has 0 ratings in my book. Maybe someone from the company will finally see this review and I’ll finally get a response.
This is the ONLY place I go to for my medicine. The staff is professional and very knowledgeable. some of the most genuine and kind people I have ever met working at for a company. Never long waits here and the quality of their products are always top notch! Fluent is absolutely the best experience you will have in a dispensary!
They're awesome.I can't say enough.They were attentive, asked me what I needed to alleviate my pain. Then we're nice to get me as much as I could get for my budget.WOW! THANK YOU!!
I love the Miami vibes its so good! Kayla its really nice really good worker
You can count on fluent! Quality hardware and product. I had no idea how many people so the dumbest thing
The best dispensary to Clearwater!!!!
I started going here one of the first places I discovered when I got my card. Went there for almost a year never had any issues spent a lot of money. And then the last couple times I went in I went in. And it just so happens that the cartridge that I got from them that was a full one gram ended up breaking somehow and completely just leaked out all over and it ruined my desk I had to throw it away. Attached will be a copy of the cartridge I purchased and I almost was able to use 1/4 of it before it blew out. However I did have to get rid of my desk as it was not coming off so I just lost out on about 70 $80. I'm sure that they will not replace or acknowledge this to make it right even though it messes up my recommendation count. I'd love to be able to get some kind of answer as to how and why that could have happened. but we will see.
First off, the staff here are LITERALLY THE BEST I've experienced. They are knowledgeable, friendly and kind. Unfortunately, I'm constantly trying to rationalize reasons to go there but in the end I can't seem to bring myself to pay the high asking prices. I was coming here weekly until I realized I could get the same for less across multiple dispensaries. The Black line was my 'go to' and now you can get distilled vapes for an average of $45. Options are slim but they seem to be working on that. I'm always having to wait until big discounts are offered just to be able to shop. I really hope Fluent re-evaluates their pricing because the product is good. 😟 It's a damn shame
I come once or twice a week for the last 6mo or more, amazing dispensary amazing people, I haven’t waited more than 10min, their production is smaller than some larger stores so they may be out of flower on some days but it’s rare, they have THE BEST FLOWER IN TOWN and in the state, if you think I’m wrong you’re wrong, this is not a matter of opinion, their flower even T4 XS size buds are amazing and look like they roll them in kief in the back. MUV and truleaf have dry and obviously machined buds, most of my weed I smoke less than a week from when it was picked, that’s the FLUENT way!Stay away from their pre-roles I only buy them to tear apart when they have no flower left, it’s dry as hell, if I wanted dry cannabis I’d go to Tyrone down the block. Not to mention they are rolled by a mental patient why has no concept of airflow 😂 no biggie tho,Don’t let bad pre roles stop you thoDid I mention their prices? Super cheap some places charge 50 for 3.5g this place goes as low as 35 and guess what.....It’s better still than whatever you’re smoking now.WAX WAX WAX!!!! Concentrate here is waaaaaaay over priced 80-100 bucks for some ok stuff muv has the best wax in Clearwater so far but damn they better get ready to move towns because FLUENT has quality in its name and when they get their wax down to 50-70 bucks Muv and tru are out of businessAnd oh my god the discounts, wana save money go here, you want trash weed and a hole in your wallet go somewhere else
Shopping at other dispensaries has made me realize how dissapointing Fluent is. Try going somewhere else. You will be much happier.
Ella was so helpful and service driven. If I was still in the industry, I would definitely try to recruit her. Great personality, hospitality and service. Thank you.
The staff is much more knowledgeable than I found at Curaleaf. They also carry much higher quality.Offer many promotions. Their printed materials they have is very informational on what is in what you purchase . Also tells you strain type and affects. Have found this the best so far
This is the only dispensary I will shop at anymore. The staff is friendly and helpful. The products are first rate. No parking lot full of shady weirdos like the other place I will not mention, but I'm sure you know what I mean. I'm willing to pay more to avoid the gross masses.
My favorite dispensary. The atmosphere is classy. The staff is both kind and professional. And they have good deals and rewards. Far superior to the competition👍👍
All the staff is helpful and friendly. Jade helped me this first time and I'll definitely be back. Their products seem to be quality and lots of discounts for new patients.
They have very high quality items. But rare sales on flower and pre-roll.
This is the slowest dispensary in town. You could have two people in front of you and still have an hour wait. The selection is minimal and so is the product selection. If any competitors come to Clearwater near downtown they will certainly lose business.I am amending my review. After waiting quite a while I did get helped and their selection is improving. I did receive a call from the manager and she made me feel better about the situation. I appreciated that she took the time to actually reach out to me to address my concerns. I will continue to shop at Fluent.
Its the only dispensary in the area over in Scientology Land
In my opinion, Fluent products are the best. Others do not work for me like these. And I like that they have a natural taste. Who wants pineapple flavored cannabis tincture? Not me, which is why I shop here. As soon as you go in the door you're greeted with a smile. Every employee I've dealt with here has been knowledgeable and friendly. I highly recommend Fluent.