I recently visited Fluent Dispensary and had a somewhat unhappy experience. While I understand that human error can occur, the actions of the representative left me questioning the integrity of the dispensary. I would rate my experience there three stars, due to the potential deception I encountered.Firstly, the representative attempted to sell me two live rosin carts. Upon closer inspection, I noticed that one cart was only halfway filled, while the other was only 25% filled. The explanation given was that the wick had absorbed some of the contents, but this seemed unusual as I had not encountered such a significant loss in other dispensaries. This raised concerns about the quality and accuracy of their products.Furthermore, the representative informed me about a buy-one-get-one (BOGO) offer that supposedly applied to both live rosin carts and normal distillate carts. However, since I declined the live rosin carts, I forgot to mention the offer when purchasing my other two carts. This oversight resulted in me missing out on the sampler dealOverall, my experience at Fluent Dispensary was marred by the suspicion surrounding the sales representative and their attempt to sell partially filled cartridges. Additionally, the miscommunication regarding the BOGO offer left me disappointed. While I acknowledge that mistakes can happen, these incidents made me question the transparency and reliability of Fluent Dispensary. Check the carts at the register!
This is my spot to go for local medicinal support. My recent visit was met with amazing customer service by Alexis. She is what every company would want as an employee.The whole team always is great and supportive...not to mention super knowledgeable.
Love this place. Always has good product, and the stuff is increíble. Even when I don't know what I want, I walk away with great choice
Good product , northern lights came short tho at 3.32 it’s not much but still short, hope next time it’s on point
I love fluent. Their line of products has excellent quality. I especially love their tinctures. This is one of the few dispos with such a curated line of tinctures and I really appreciate it! This location is cute and spacious. The staff is super friendly.
I love this place. Everyone was very helpful and knowledgeable. Positive vibes. The prices were very very good compared to the competitors. They constantly have promos and discounts! I totally recommend.
I have been coming to Fluent for a bit over a year ever since I got my card last August 2021. I have met several cannabis brand ambassadors (they ain’t just regular employees they are brand ambassadors for sure!) and they are all super nice and great! Each one of them has a special personality, products they prefer over others and they are all very knowledgeable and friendly. However, out of all of them Juan is one of them that stands out the most. He is so kind, has put up with all of my comments and view points even if he may not agree. He is also very generous, for example tonight he gave me two absolutely beautiful posters and a darn cool sweet water frisbee. Thank you so very much Fluent Family. God bless each and every one of you!
Fluent Coral Gables is great. I have been going to this location for more than 2 years. I love their products and the service is great. Gels and tinctures are the best. Would definitely recommend.
Amazing facilities! The staff is so friendly and cool! The service is super fast and really good quality! The products are superb! I’ve been to a lot of places and this is the best dispensary in south Florida.
Amazing experience! The moment you step in everything feels upscale, clean, and prestigious. I’m very impressed at how great the energy is in this place. Go see YESENIA or FREDDY - super nice, excellent customer service, knew exactly what to recommend and was beyond helpful!!The quality of the products are top notch. This is an amazing brand and I am glad to have found this company!!! HIGHLY RECOMMEND =)
Be careful. If they accidentally double charge your card, good luck getting your money back.
I ❤️ Fluent. Staff is super nice and helpful. Their products are high quality 👌.
Isaac is amazing and a great asset to this location- always eager to help and great knowledge on products and recommendations.
Ashley was amazing helped me out fully with all my needs and was very nice always a pleasure
4 out of 5 times your sales are worst than your competitors up the road at Liberty. Black Friday sales are a joke…announced as up to 40% and then flower, vapes and gummies are only 20% off. That’s less than the regular sales. 👎Liberty is offering 50% of all products.Also, rewards are not promos. If I use an ongoing promo I should be able to use my aquired points as payment for the remaining balance. You are forcing us to use points without benefiting from ongoing sales. That’s ridiculous! Don’t be greedy!
one of my favorite dispensaries. everyone there is so helpful and nice especially melani who helped me out today. 10/10 would recommend
Ashley is the best, very knowledgeable and very very pretty. 5 star service overall!
Walked into Fluent as a first patient & customer service are impeccable. I was helped by Anthony who was above and beyond helpful and knowledgeable about every single product I asked about. If you are in the Coral Gables area definitely a must.
Love this place...😀👍 Awesome dispensary, the staff is Great. They have resolved any issues in no time and to my benefit. Awesome customer service. Very knowledgeable and always willing to help.
Very friendly and knowledgeable staff. Always a nice sale going on. They carry the most delicious gummy/gel edibles! It's a good idea to sign up for their text messaging announcements to get notified about their daily sales.
Fantastic service, solid prices, good product.My 'server', Anthony, was smart as a whip and eager to help with everything.If you're in or around Coral Gables, check it out - Fluent is awesome. Highly recommend.
Being my first time visiting a dispensary the folks at Fluent made it a seamless and amazing experience. From the moment I walked in Melani was patient enough to answer all my questions and assist me with all my needs. This is a great location and the best in the business within the Miami area. I will certainly be returning and I would 100 percent recommend this location to anyone! Thank you so much for a wonderful experience!
Came here about a week ago. Really nice location brand new everything. I was attended by Anthony. Very knowledgeable about the products, and very attentive to the customer I very much appreciated that care. He told me about all the deals and discounts offered. Safe to say I will most definitely be returning again. 11/10
The product selection and customer service are impeccable. Walked in not really knowing too much about what I was looking for but I was helped by Anthony who was above and beyond helpful and knowledgeable about every single product I asked about. Highly recommend this dispensary! you won’t want to go anywhere else after you’ve gone to Fluent.