Michael P was extremely helpful with my order & got me in & out quickly. Oh & discounts too! Lots of strains in the menu & high %’s. Highly recommended!!
Val is amazing . She was knowledgeable about the products and helped me get a deal I didn’t think I could get at that time . She was kind and efficient . Thank you
It's the worst place to go, the buds are dry and old, the THC is way lower than they say it is. It's the second and last time I will ever go to FLUENT again. Don't waste your time and money here unless you like low grade bad smoke.
I would call it the best place overpriced compared to the quality of jungle boys dispensary. Manager was a little rude to associate and there discounts and sales are backwards makes it less favorable of coming back.
I don’t know the name of my consultant but he was wonderful; very knowledgeable and helpful. This dispensary is always clean and nicely decorated. All staff is always welcoming and friendly and professional. I love this dispensary.
As much as i enjoy this place, not having tamper proof containers when every other weed store does, is a big no no in my books. It also doesnt help for the past multiple months, i have noticed that my purchases are being more expensive every month for nearly the same orders..and on top of that, less and less weed from EVERYTHING.
A bit sceptic about none of the products not being sealed, especially the flower. When I asked they claimed no dispensary seals their products, which isn't true (see photo, not from Fluent). Usually the product says " do not use if sealed is broken,Etc". I'll take safe products over Friendly staff. Go at your own risk.
Placed a pickup order at 2:00, from the parking lot. Walked in at 3:20 to be ignored for over 10 mins, before the 2 ladies from back came to get my identification. Only to place it in a tray and ask me to have a seat, never checking the system.At 4:11, a different young lady came from the dispensary area to ask the same question (walk in or pick up)When I asked if I was just being checked me in, I was responded to with a “yes”Very unethical! Very unprofessional! And there has only been 3 other customers served in the amount of time I spent waiting while the Budtender goofed off in the back!
Mixed experiences with the staff there, not horrible, but some left to be desired (at one point was told I could get the terpene profile AFTER I made a purchase??). Some buds I’ve purchased were pretty decent, most recent purchase was dryer than a bone in the desert. Previous experience with a different budtender was better, so hopefully this will be a fluke and I’ll have an opportunity/reason to update this review. For now 5/10
Their customer service is great! Juan is an amazing rep. He really goes above and beyond to give the customer an awesome experience! Thanks for the help!
A little bit of a haul 4 me. 5.9 miles. Great staff, very helpful and friendly. Nice bud at a great sale price. 08/07/23. 4th time going there. Simply a world above Truleive on honesty and customer service. Great large selection. Better price on much better bud than Truleive. Here, no bait and switch. You get what you order, and its quick any time of day. Orders online taken first as it should be
First time in the store and than find out that I have 50% the guy on the counter didn’t offer it but I asked and than 50% off equals 3$ my order was 95$ after the 50% was 92$ he told me because that item on sale!! Okay but all items on the list is on sale so you will never get 50% off they just playing and they where so mad at me because I told him that’s not 50% lol 😂
Awful place. First off. Dry buds. Second, I bought four eighths and NONE of them weighed 3.5I brought back three of them and exchanged for two "better ones" and the other eighth never went back on my script after being told by two management members it takes one day. Its been THREE DAYS.also they take more from your script than what should be taken... I started at .533 and after buying a half oz my script said .022. MAKE IT MAKE SENSE. Do not give this place your business.
A little bit of a haul 4 me. 5.9 miles. Great staff, very helpful and friendly. Nice bud at a great sale price.
Employee is rude and demanding.Came to pick up an order and from the moment I walked in, he told me to sit down, go to one room, he stared at me like he was annoyed.This place is nothing like other local dispensaries.Don't bothering ordering online, it is no quicker than having to come in as a walk in.Not coming back here.
Of all the dispensaries I go to , it seems like coming here is never a smooth transaction. It doesn’t feel like making reservations makes the process any faster. It’s always an inconsistent experience. Very disappointing
They are very fast and efficient with dispensing. Juan is very knowledgeable in his product and was able to pinpoint my needs.Highly recommend this dispensary!
Customer service is great. This location has the best deals as well, highly recommend visting.
They seemed to be friendly at 1st even though they are not overly helpful like Trulieve. I was asking questions about thier deals, for my daughter because she doesn't understand. She has a disability that makes stuff like that hard to grasp.I was not asking about the different products, requesting anything, or suggesting anything. One of the women (Charmaine) there informed me that I need to get a care givers card if I want to help my daughter. She was very rude.The doctors office and the 1st dispensary we went to were so very kind, nothing like the lady today here at Fluent. Dispensaries ae a dime a dozen. My daughter will not be back.
After dealing with Charmaine at the Coral Springs location, I will no longer be going to this location for anything very rude and nasty. I did not have my glasses to read something. Asked my wife to read it and Charmaine got extremely confrontational this was totally unnecessary what a nasty person she should not be dealing with the public in any capacity.
This place was amazing in the beginning. Sadly either new management or the poor excuse of what you would call a manager at night has turned this place into just another dispensary that the management isn't there to help their customers just to pass time for a pay check...
Extremely long waits. Logistical nightmare l. Order ahead I wait. Prices are the same as compared to surrounding dispensaries. Wait times are ridiculous. Writing this while I wait for a express order. Other dispensaries like curaleaf 5 minutes down the road..same product quality little to no wait. Tried returning a cart that I used a few times and was dissatisfied with, they told me unfortunately manager will not exchange..all other dispensaries would do that no problem..so unfortunately they need to get this bad review. Not the best buds in town either.
Company has decent products at a good price (I wonder how they're making a profit). Unfortunately, this location is chaotic.Busy and tremendously understaffed, especially on the weekends. THERE IS NO point in ordering online here since the orders are not processed nor packed, and product WILL sell out.Most of the staff know their products but have zero sense of urgency. There's also a terrible turnaround time with the crew. Something is corroding this location and it is shame.The Deerfield location is definitely the better location. Same products, the online ordering system is actually utilized, the staff is quick, knowledgeable, and friendly.
Great product. Excellent quality. Knowledge staff! One of my best experiences. Christian will definitely take great care of you. Great vibes.
I have always liked this place until today. I had enough money to pay either way but I asked if they have a promotion for when we do our recertification like every other companies does. He didn’t know what a promotion was. Then he called someone and he got off the phone and said “yes either 5% off on top stackable or 50% off up to $400. Either or but not both.” When we got to the counter he said the $400 is based on regular prices I said that’s ok no problem. When he came back with my order he said “never mind it’s only the 5% off” after I got out the exact cash I needed!! He was rude the whole time. He said he was new. If he would have told me the correct amount at the beginning I would have taken that out. Total was supposed to be $230, I took out $260 and he tells me the total is $277. Which is okay if I would have known the correct amount before taking the cash out. He was very rude the whole time. This is the only dispensary I shop at but looks like I need to try some new ones and find a new one to go to. Very disappointed in the staff they are choosing to hire because usually the staff are excellent!!
Dante is absolutely amazing.His knowledge of the products is impeccable!The Focus strain is now my favorite.I was dedicated to another dispensary for years and now because of Dante Fluent is my choice.Thank Dante! You’re an asset for this company!
Really bad experience last week. Manager overcharged us and really didn't want to make it right. Will never, ever return. My sister and I went to buy cartridges that were on sale. The cashier made a mistake and charged us full price. That's cool, mistakes happen. But the manager, a slight man with glasses and facial hair refused to return the $42 we were overcharged! Crazy, right? He actually told us that's what happens when we pay with debit, it is like an ATM and we can't return your cash. He goes to give us a store credit but refuses to write anything down, says the discount is in the computer. My sister asked twice and he refused. I'm kind of not believing this is happening. She says she will just use the credit now since there is no guarantee or proof she has it to use at a later date. Yay, he let us do that! I then asked if he could give us a discount for our trouble and he ROLLED HIS EYES AT US! He begrudgingly gave us a discount and we left. This was terrible service, making us beg for our money back and a discount for our trouble? The two of us have spent thousands of dollars at Fluent but no more. This short bespectacled, greedy manager who refused to return our money made sure of that. At no time did we fuss or even raised our voices. Terrible service, so bad I am moved to write my first dispensary review.
Always great customer service, knowledgeable and just one of the best dispensaries I have frequently visited. Quality products! Thank you for awesome people!! I love that they care about their customers 💚
Decent prices. Constant turnover in staff. Wait times no matter when you go. No sense of urgency in the staff.
The products are always great and the staff is always super nice and informative. However the service is horrendously slow, what’s the point of ordering online and specifying a pickup window if I still have to wait 30+ minutes each time I arrive? I’ve been coming here since it’s the closest but I would rather drive further if it means I don’t have to wait so long every time I make a purchase.
This place needs management! No one greeting you or up front. People walking out. One lady said this is my first time. I had to help her! Sad no customer service!
Great product, great prices, superb customer service. My only gripe is that there is literally no advantage to ordering online ahead of time. If the app says my order is ready why do I still have to wait in line. I imagine it should be as in most other places where I would show identification and my product would be handed to me.***Update***They informed me in the store that ordering online is just a way to ensure that the product I want will be available when I go pick it up. But guess what, I reserved at 2pm and went to pick up hours later and the product I wanted was not in stock.
Sad. I've been going here for years. They took two people before me after waiting ten minutes. When I spoke up they banned me. Prices are very expensive. I only went on sale days. Good luck here.Other places are much better in price and customer service.
I understand today is 4/20 and they are busy but it is a 45 minute wait even though you order online for a pick up. I was told I can come back to get it tomorrow. That does little good for me today when I specifically picked a pick up time on my order and confirmed. I was here a couple days ago and no computer systems/internet so also couldn't get an order that day. Overall a bit disorganized and very slow. There are currently people waiting outside that have been there over 40 minutes. Please tell me the purpose of offering online ordering and offering a pick up window if you can't and don't plan to honor it? Also my online order from a few days prior for pickup in the morning they sent me a text at 9:30 pm telling me it is now ready to be picked up even though they were closed 🤷
The staff is always so helpful & very kind, they are a pleasure to work with. They are happy to explain any product for us old farts! And make recommendations that always please. I have never been disappointed! As the matter of fact, once I found this shop I stopped shopping elsewhere. I HIGHLY recommend this location of FLUENT in Coral Springs FL. Have a happy! ✌🏼
Andy was my rep and was great to chat with. He provided perfect assistance with discount programs for first timers and daily deals. Loved the color scheme and open friendly layout.
Overpriced and not willing to work with their customers when it comes to returns. Go elsewhere there’s better dispensaries with more variety of products.
Fluent is my favorite dispensary ever. I'm the reason my friends and family go to the one in South Tampa. Other dispensaries have a different vibe to them but at Fluent, while you're waiting every is friendly. The staff is professional with great product knowledge.
Best dispensary in the area they treated me better then any other vendors did. Everytime I go here it's a pleasant experience and they're prices are unbeatable ,staff is awesome. Will be getting my business all the time
Nice and clean store. Great people working there, very friendly and knowledgeable about their products. Great rewards!!! Coral Springs is Happy to have you FLUENT!!! Great store ,TY Robert , Caroline and all you other great people!!!! Gayle
Understaffed with long wait times. Was told I would could purchase within “7-10” minutes multiple times then learned other people in the lobby had been waiting 30+ minutes. Taking my business elsewhere. Boooooo
Absolutely loved it just don't like there fees
Durban Poison flower harvested on 10/22/2021 was bogo free. It was not the medicine I am used to. It seems it was not properly flushed as I had to light several times. Ash was black vs. gray.
Very good service and very good quality.Limited inventory. High prices.Could be better, happy with my visit.
Flower is under weight and dried out and has no effect,flower packaging terrible,not sealed,expensive items not worth it!!use only if last resort!!
Purchased a 1g cartridge in April, tried it last week for the first time and it was blocked and did not heat up.Took it back only to find out that they have had issues with the 1g cartridges. Wont exchange or substitute. Offered discount on a 0.5G cartridge…. I called customer service and explained to her. The lady on the other end said that there’s nothing she could say or do… I have to decant into a MUV cartridge as they don’t block up and the service is streets ahead of these plonkers!
Don't spend ur money here items overpriced flowers is overpriced for no reason ..nothing special about any of their flowers...I had to go to Med Men ..Harvest is the best .
Customer service is always above and beyond. Pre-rolls are rolled really well and not tight like other competition out there. Always a pleasure when I stop by.
This was my first visit to Fluent and I was happy to get 50% off my purchases. They had a good a selection and great customer service. Tt helped and she was fantastic as well as the rest of the friendly staff. My only complaint would be no shatter, wax or crumble. I can’t wait to try the prerolls and edibles I had picked up. Stay Safe, Stay Positive and Stay Lit 🔥
The dispensary is only good for potent thc cartridges and thats it. Besides that they are still overpriced and I just tried their whole flower and it looks like mini’s. They are also very dry. 1/5 stars on the bud 4/5 stars for the carts. Express pickup isnt really express. Customer service is just too slow. They are misleading with express.
First time customer. Very pleased with the customer service. Check them out! Tete thanks again, you’re awesome!
Lovely people, went there last week they helped me out with picking out some products. Got 2 cartridges with flower. The flower is okay, not much kief when you grind compared to truelieve. But the 2 cartridges super orange almost light brownish color. And I don't know if it's supposed to happen but the air bubble was moving to the top so fast. Most carts I'm used to don't do that. It was probably made wrong I don't know or maybe that's just how their carts are. Good thing is that the cart works. But I'm just gonna stick to trulieve 👍Edit:So I got done with the carts 2 days ago and I can honestly say it was very bad. Never buy carts from this place. I don't know what they did to these carts but I coughed excessively, more than ever before while inhaling carts from this place. I know vapor sits at the back of the throat for a while and causes excessive coughing. But this was just bad. I thought maybe it was the voltage of the battery, so I turned it down since I have the option to. Made no difference, excessively coughing to the point where I'd have a very sore throat. I honestly don't know if it was just me or If i inhaled wrong but I have never had such a bad experience with carts in the time that i have started using them. I enjoyed the flower though, that was fine.
Lovely people, went there last week they helped me out with picking out some products. Got 2 cartridges with flower. The flower is okay, not much kief when you grind compared to truelieve. But the 2 cartridges super orange almost light brownish color. And I don't know if it's supposed to happen but the air bubble was moving to the top so fast. Most carts I'm used to don't do that. It was probably made wrong I don't know or maybe that's just how their carts are. Good thing is that the cart works. But I'm just gonna stick to trulieve 👍
The staff are very friendly and informative. I highly recommend.
Today Kiara made me smile. She helped me and was very kind courteous and polite. Thank You.
Staff is amazing! Top Quality here! Everyone is very Knowledgeable!
Beat my expectations! Robert one of the staff he is my favorite he is so helpful. I always feel like it's my first time as far as the amount of info I'm given. The staff already remembered my name after only one time being there. Great variety of products with amazing deals of the week.
This was my first visit to a Fluent store. I live 4 hours away but stopped during a stay in Tamarac. Absolutely excellent service and clean space. All of the staff were friendly and knowledgeable on the products. I got a great first time visit deal and am quite happy with the selections recommended for what I was seeking. I plan on visiting my local store and hope it's as good as this one.
Curbside takes forever...I’ve been here multiple times. The in-store experience is GREAT! They have a very knowledgeable staff and a good product line.But the order online pick up curbside option is garbage. I should not be waiting outside in my car for 15+ minutes when I already placed my order ahead of time. Please note I’ve used this option twice and it was not a fluke. It really takes that long for someone to assist!
I visited Fluent today for the first time today and had a great experience. The receptionist was friendly, the wait was short, and the gentlemen who worked with me was helpful with my product selection. I look forward to working the Fluent staff in the future.
Very clean place. Very friendly staff that was very knowledgeable which helped me because I am not about this kind of stuff. Great product! Will highly recommend to anyone...! Jeremy is amazing!!!!
I was having rough day but my visit here turned everything around for me what can I say Mitch greeted me from the door hospitality professionalism and common courtesy to make sure I was taken care of. Awesome service man keep up the good work.
What a great environment! The vibes were just right. And the wait time was close to none. Definitely will come back for more of their products!
WOW! The employees at this place are super nice and helpful. They actually take the time to answer any question you may have, which is nice because it shows that they care about getting you exactly what you need. They also have great deals, and I'm never disappointed by their products!
The staff here is always friendly and ready to cater to my needs. The products are always fresh and of high quality, and the pricing is reasonable. I recommend coming here!
I love this place! The staff is friendly & knowledgeable, they offer weekly discounts, and their products are top quality! I definitely recommend!!
Customer service is incredible. They missed my call and called me back. Beautiful place with lots of good options. Best dispensary I've been to.
I like the employees, very nice! The products could be better. I have a favorite kind and the taste is nothing compared too, two other stores. Wish they carried same brand. Thats my only request, very clean location, friendly staff very nice people.
Great place and wonderful staff! Raphael and Cameron where very welcoming and knowledgeable! Highly recommend 10/10
This place is AMAZING!! We usually go to another company (won’t name drop) but that place never has flower, takes too long to fill online orders, long wait lines, and no control. We decided to go to Fluent because they had good ratings and was very close to our house. Awesome staff. Clean place. Great prices, and offer coupons. The flower is top notch. Orders were filled within an hour of being placed. Wonderful experience!!! Recommend to everyone.
I went there about 2 weeks ago and purchased a cartridge from them and some flower.. The flower was dry and did not help my pain and the cartridge tasted like pencil shavings and the oil was brown and the cotton from the coil was in the oil... i called customer service and they said i was supposed to receive a refund but i went back and they said they couldnt do it but exchange it and it still had that nasty taste to it. The employees are great but the products are not good.. please dont waste your time here 🙂 *picture of cotton in coil*
Very clean place. Very friendly staff that was very knowledgeable which helped me because I am not about this kind of stuff. Great product! Will highly recommend to anyone...!
The staff was very nice upon my arrival into the dispensary. I was greeted almost immediately by the young lady with the beautiful curly hair behind the desk. Everyone that I spoke to during my visit seemed to be very knowledgeable, Juliana, my consultant for the day, she made sure that I was getting the correct products needed for me, made sure I knew all the discounts that I could apply while I was there, overall great experience. Will definitely visit again in the future.
Great location. Nice inside, clean. Store is small but that's okay. Staff was friendly. They offer curbside pick up. You can also place orders online or via phone. They DO have weekly discounts as well as others (birthday, ect). Product is good quality.It's nice to have access to this medicine within my city!