Fluent Dispensary in Jacksonville, FL

Shelby P.
Shelby P.
1702658582
I come here all the time, the staff is wonderful, the strains are great and prices are always good. Plus daily deals that really do compete with other dispos. DD helped me this time and she brought a smile to my face. Love this locations and will always come back.
Jeff B.
Jeff B.
1701481650
Professional experienced knowledgeable doesn’t even begin to describe the staff. Leslie is a great part of that staff. Thank you for making our pains manageable.
Dionna G.
Dionna G.
1700152428
Product is good,, people are good.. My only complaint would be u need more sales on all flower not just the weak strains lol and please provide this store with more inventory. The little store on san jose always has product they haven't sold..maybe shift the order and give more to this store. Then u will get the final star .lol( retired regional)
Qoogie
Qoogie
1699630678
High recommend fluent, the staff is very helpful and they have the best cannabis products. Hailey helped me out today and she was very informed and professional.
Shannon H.
Shannon H.
1698072137
Technically I would give 4.999999 stars but it has nothing to do with this particular store or the employees. Just that Fluent's website in general could be a little more user friendly. So I guess five for the store and maybe 2.5 for the website because even after you figure it out it's still annoying LOL
Brittany M.
Brittany M.
1697232899
Ms Desiree help my husband get his needs taken care of
Ryan M.
Ryan M.
1690660377
Ryan was very informative and helpful in my first experience. Made me feel very comfortable and answered all the questions I've had. Best one yet needs a raise, lives her job and you can tell! Thank Ryan we will see you again, and I was very picky
Evan W.
Evan W.
1690660352
Have to give a quick shout out to Leslie! As a newbie to medical cannabis she was extremely helpful and knowledgeable on the products they offer. I appreciate how she informative and thoughtful her responses were to any of the questions I asked! I will definitely be back 🙂
Sherrie H.
Sherrie H.
1689791279
The worst flower I have ever purchased. This is the 1st and last time I will visit Fluent. The flower tastes, smells and smokes like someone grew it in the backyard. Flower was super dry and is instant dust, thc level is not there. Coupons cannot be combined with daily sales!? Who does this? MUV will stay my favorite.
Emily B.
Emily B.
1689516453
I have always enjoyed Fluent and never had any issues! Every time I go in they are welcoming and they are always having some type of sale. I went yesterday to pickup my order and had the pleasure to be helped by Ryan. She was sooo kind and friendly, even made an excellent recommendation to ease my anxiety. I walked out extremely satisfied with the money I spent on some excellent plant medicine!
Meghan M.
Meghan M.
1687635713
I haven’t always known about fluent but recently I have been coming in more and have found myself in love with the products. All of the staff are truest amazing, but my experience today with Stacy was spectacular. She is always so funny and can put a smile on your face. Can’t wait to continue to return. Thank you to everyone who worked today! 🙂
B
B
1687009835
Stacy was an incredible experience I constantly go back for my edibles. Best edibles in the industry - I’ve had insomnia for 12 years and have literally quit my psychiatrist medication just to take these to sleep. 10/10 would recommend sour green apple and caramel. LOVE YOU STACY
Chrissy P.
Chrissy P.
1686422312
I really enjoyed my experience at Fluent with Leslie. She was so knowledgeable and helpful with the strains and products. This was my first time in and I will definitely be coming back. The shop is clean and has a great vibe. Very satisfied.
R First J.
R First J.
1686394080
I have only been there twice. First time was a great experience. Second not so great. They give you coupons that they don't explain when you can use. Tried to use the buy 2 get 2 free. Was told I can only use on select strains. No where on the coupon does it say that. Highly disappointed and will not be visiting anymore
Gay B.
Gay B.
1672255705
Absolutely in LOVE with this store's team. Everyone is very friendly and I've never had anyone make me feel stupid for asking even the most basic questions. Shout out to the gal with the cool glasses (Jem, I think?) for enduring my indecisiveness, even though I literally get the same thing every time! Overall, the whole place has great customer service, and I highly recommend this location!!
Tony D
Tony D
1672064507
This dispensary is consistently excellent. The sales and prices are great. The products I've bought are superior. I'm always shopping sales and they constantly have them. The store staff at this particular store are always friendly and professional with everyone I've been waited on by. I personally have never had a long wait like other dispensaries I've been to who have a dozen chairs for the waiting. My online orders are always filled within minutes! This dispensary deserves a 5 Star rating and I'm stingy with my stars, lol. I too wish I had Fluent closer to where I live. This location is easy to get in and out of off San Jose. Large safe parking lot also. Great dispensary.
Matthew R.
Matthew R.
1669994103
Expedient service, knowledgeable Carlos helped me determine the terpene profiles for my personal needs. Lack of extracts and concentrated is the reason of 4 instead of 5 stars.
Cat
Cat
1667853085
Fluent always has consistent product. Very helpful staff and I love the rewards and sales they have!! Josh and staceys always awesome!
Jay R
Jay R
1667649396
Big thank you to Josh for taking some extra time withhelping me out with my order yesterday 11/4. I really do appreciate the assistance and patience provided in making the the best decision within my budget.All associates I’ve come across at Fluent - San Jose have always been pleasant and informative.Thank you again and I’ll definitely be back in the near future!
Nortolian N.
Nortolian N.
1667586512
Stacey at the Fluent on San Jose was the best. Everytime I come in she is always polite and extremely helpful. All of them are the best
Ebony M.
Ebony M.
1667508015
I absolutely love this location, of course I wish one was closer to my home. I also feel as though Fluent always have the better options when it comes to gels; flowers, cartridges, and of course their specials are always the best.I would also like to give a shoutout to Jenn for hooking me up with her time, patience and her knowledge on the things I had questions on.Thanks again Fluent for coming through once again like always.Y’all never seem to disappoint.
Purple C.
Purple C.
1660833724
Bought an 1/8 of cannabis and when I got home to smoke I opened the plastic container and the quality of the bud was extremely sub par. Multiple twigs with tiny, and I mean tiny buds of flower on them. Didn't smoke well at all either. Definitely won't be going back here. It seemed more like a hole in the wall than a quality dispensary.
t D.
t D.
1659288094
This dispensary is amazing! The staff are very friendly and professional! My first visit was absolutely awesome. The selection and sales are great. I was greeted by a wonderful receptionist and after a short wait taken to the back to purchase my order. The sales person was very knowledgeable in their products and helped me make my selections. A very nice store indeed! A nice alternative to the dispensary where I have been going!
Marah B.
Marah B.
1657154485
Top of the line customer service.They assist you from the time you check in to the time you leave making you feel comfortable about your purchase! Knowledgeable staff and so friendly.Products are fantastic!Can't best their deals as well. All around recommend to anyone 🙂
Erik S
Erik S
1656523850
This is my favorite medical dispensary all because of Katie!! She is the best bud tender a guy can ask for! She does the COA for every strain that works for me which is very helpful! I really appreciate her for always considering my health!
Joey M.
Joey M.
1654630527
They’ve always treated me well. In and out pretty quickly these days so I appreciate that. Their flower is decent as well. They need to offer KIEF. Their only drawback.
Diosmeiry B.
Diosmeiry B.
1652905275
Reahl personally helped me out to explore my options and made my first time at dispensary in FL a great one! Definitely recommend!
B F.
B F.
1651751122
Idk if guy with long hair was having bad day but he kept texting on his phone not really engaging with me I was trying to ask questions because it was my first time there and the guy told me he didn’t like to tell his opinion it was up to me. Really weed experience won’t go back here! Curaleaf or trulieve all day!
Brandy S.
Brandy S.
1651690171
Fluent is GREAT!! Great products, great prices and great employees!! Especially Reahl! He is always so sweet, kind and helpful!! Definitely recommend Fluent!
Erica G
Erica G
1651328395
The wait is always long. Used to be very efficient and caring. The lady at the front desk is in no rush. Reading a magazine. There was 1 person waiting in front of me and waited over 30 minutes.
Alexis D.
Alexis D.
1650845788
Leslie helped me get more bang for my muck. Love her!
Tiffany B.
Tiffany B.
1645879665
Will never come back here, first no one at the front desk to greet. Patient information was clearly in view, visible to anyone (clear DOH violation)Medtender was unhelpful, when I asked about a terp.. I was told I could look it up after I bought. Looking at my reqs a few days later, they didn't dispense me. Then a FULL WEEK later it shows up. Clear DOH violation again. Will be filing a formal complaint Monday.
Always great experience. Very personable and helpful with my choices and needs.
Always great experience. Very personable and helpful for my choices or needs.
MICHAEL R.
MICHAEL R.
1638690480
I’ve lived in Holland for many years and this is the closet to a coffee shop with quality each time I visit more knowledge gained thanks and great job my friends
Mark H.
Mark H.
1638314101
I normally shop at TL. They were out of the type of mmj I normally get so I took a chance, ordered from Fluent, and I couldn’t be happier with the results. Good flower. Very happy with it, and the 30% veterans discount helped a lot. The staff was excellent too. Very efficient, and knowledgeable. Keep up the good work. I’ll be seeing you all again soon. Thank you! 😊
Steven B.
Steven B.
1636333993
Customer service is good, but their prices/variety don't compare with anyone else in town. Way overpriced, sales are usually artificial (raising the prices to lower them=/= sale), and frequently short on cartridges and syringes. Go to Curaleaf or Trulief for better prices, discounts, rewards, and product.
Lindsay J.
Lindsay J.
1634831171
I've been in here about 4 times now and have a fantastic experience Everytime. Everyone is so nice and knowledgeable.
Cynthia M.
Cynthia M.
1634496983
I'm new to medical marijuana and was not sure how the whole process works or what to expect. Everyone here from the front desk to the employees in the back are friendly, helpful, patient, and very kind. Plus, they have exactly what I need.
Brandon O.
Brandon O.
1633442794
Love this place. My favorite dispensary! Everyone is super friendly. The flower is always great.
Foxwithglocks
Foxwithglocks
1633102891
If you guys are looking for GOOD well made pre rolls this is the spot. All the other places seem to pack their pre rolls too tight which makes for a lot of wasted flower and difficult to smoke. Fluent’ pre rolls are very smooth and easy to light.
GB_ 4.
GB_ 4.
1631729025
Staff is great but they don’t even fill your cartridge all the way. It’s almost disrespectful. This is supposed to be a brand new cartridge. Not even half way full. Been going there for a while but not worth my money.
Alexa G.
Alexa G.
1631321137
The receptionist who helped me out was Brie and she was amazing! really nice atmosphere overall, and her recommendations really helped with my insomnia :))))
Rueweed
Rueweed
1630828407
1 of the Best Places in Town, Good, products and services, Ok going there, GREAT LEAVING there, 👌 just saying
Hunter K.
Hunter K.
1629733206
Will say product is not out of this world not the best dispensary but the people are amazing always give me a great experience and it keeps me going back just to see the people. Huge shout out to Stacy who really made my day better
Angel B.
Angel B.
1624313485
First time here and I was blown away by how friendly, knowledgeable, and professional the staff were. First time discount was awesome too! High grade products and so many choices I didn't even know where to begin, but curator Natalie was amazing help! She helped inform me what does what, what was best for my needs, and just was an overall great person. I am so happy I came here today and I will definitely be coming back. I hope Natalie sees this and know that she's doing an amazing job!👍🎉😊
Michael N.
Michael N.
1618145007
Attentive to your needs accurately. Highest quality products available. Organic. Very, very user friendly. They will help you understand the products to best meet your needs effectively.
Gabriel H.
Gabriel H.
1616293126
They are very knowledgable and thorough. The business is very clean and much like a pharmacy. It is a professional business much deserving.
mark S.
mark S.
1610219218
I have been doing business with fluent on the regular. Usually the staff is very helpful. I purchased CBD Perla capsules Several months ago for sleep problems. They work OK they work for about an hour and then you wake up Wideawake. These pills are very expensive if I’m not mistaken $95 a bottle. So the bottle that’s been in my bathroom on the sink no exposure to my shower. And the bottle is wet on the inside and it is the pills are sticking together. They offered me no compensation except for 10% off my next purchase. This is $100 bottle. I will not ever ever ever go back to fluent.
Emily H.
Emily H.
1607098037
Love this Dispensary!! Sabrina, Jo, & Philip are amazing, always helpful and kind. Extremely Knowledgeable location.
Jenn C.
Jenn C.
1605193723
I decided to change my review for many reasons and one of those is the "I dont care" attitude that the new wave of curators seem to have. They are also extremely slow, and dont seem to be respectful of your time whatsoever. However, the manager, Jo, is amazing. I absolutely love the staff that's been there for a while, and the store is always clean. The products are also good, although lately I've gotten prerolls that I've had to take home and reroll them. I do recommend this store, if you have a discount and the time to wait to receive your order, even if you do have an express order....
Kristina H.
Kristina H.
1603894835
This place is very nice! Prices are right there with everyone else. No funny business at fluent/knoxx even if you don't order before you go in you can still order product and get it very quickly. Products are top notch buds are always tight and smoke very nice.
David M.
David M.
1601908201
I have been going to fluent since I got my card. I love it there! The staff remembers me everytime I show up. There prices are not too bad for the quality of the product. I do get a veteran's discount. If u watch the website there are usually some type of special. This place rocks.
Michaela H.
Michaela H.
1601522488
You have to go in store. King of the bait in switch over the phone. Quoted 17 percent get home with 12. They tell me to check the bag... No answer correctly or say I don't know. Responsibility falls on the store to know the product, not the customer pre ordering.
Itz S.
Itz S.
1597176267
This place byfar is amazing
Ryan O.
Ryan O.
1596548252
I recently requested a refund in the form of store credit for a bad oil cart. I had purchased one that did not fit in my high end battery and when I used one of FLUENT's batteries, which they recommend you use above all others, the oil would burn and taste bitter. I asked if I could return it and get a credit towards some flower or tincture. They were completely out of flower... again, but that wouldn't matter because the manager refused to take it back. My only option was to get the same oil cart again. Truelieve will return any product you buy without hesitation because they know that a small $40 oil cart means nothing in the long term. So from now on I will just buy from them. Each of your customers can potentially spend thousands of dollars throughout the year and its a shame you don't see that. I give you 2 stars simply because the staff is very friendly, just an unreasonable manager is all. The end result, was that I left the cart on the counter and ask them to dispose of it properly, no sense in arguing over a small amount of money.
Tiffany P.
Tiffany P.
1596148691
This location is always fast, and the staff is friendly. Never had a bad experience!
Sarah S.
Sarah S.
1594217253
First time visit TODAY and my experience was so positive I am actually motivated to write a review! Every single staff member I encountered was polite, knowledgeable, and laid back; a very welcoming combination. I tried Baldor, (which is their blue dream strain,) and it was DOPE. A very nice, non-anxious body high, with a pinch of euphoria. This is a great daytime strain, and none of that "I'm wired but can't move" feeling. I also purchased some of their Atlas, but have yet to try it. Cannot recommend Fluent enough!
Sam A.
Sam A.
1592693167
Justin helped and was absolutely knowledgeable and friendly. He helped me get the right meds I needed. Awesome tender. The whole place was awesome. It was like hanging out with family. While I was in there. I cant forget about Carlos and Katie they were auper friendly and knowledgeable as well. I highly recommend checking it out. I found a new happy place.
Ashley S.
Ashley S.
1592427695
I get covid is around, but that doesnt give you a right to snap becuase i touched your counter, walk into businesses all the time.. Never been talked to like such, thanks for making me feel like I was an issue, I gladly walked out. Find a kinder receptionist.
Taylor S.
Taylor S.
1590155205
Company def needs to work on stock and the amount of strains you can choose from. only 8 when i went. Staff is very friendly and knowledgeable about product and my prescription. Helped me on my 1st time. Enjoyed my service there. Great place to go for your 1st time. quick too! no lines.
mariah C.
mariah C.
1588698413
The environment at this dispensary was warm and inviting as soon as I walked in. I had a fantastic time learning all about this particular cannabis dispensary offerings from Carlos. He was genuine and very descriptive when listening and asking questions about my needs and wants from my medicine experience.Also they have great discounts for first time vistors! What's not to love about visiting this place?!
William B.
William B.
1588272039
I’m giving 3 because the Staff is great, friendly and attentive.My only real concern is they are always low on stock. I used a tracking card to identify what strains work best for my needs and I found a edible and flower combo that worked great. But I haven’t seen them sold together in over 6 months, leaving me with bouts of anxiety.I want to be loyal, but I wouldn’t go to a pharmacy that only carried my meds sometimes.
Amanda S.
Amanda S.
1585431948
Love the staff at Fluent, but as a patient, trying to fit this expense into my budget, Fluent is not my first pick. They rarely have flower. The selection of flower and inhalants is minimal and the pricing is steep. Don’t look for deals here. Return/ exchange policy is non existent so if you don’t like something you’re stuck with it even if you’re a regular. It’s a shame because the location is super convenient. Hoping they will be able to increase productivity and become competitive with local Trulieve and MUV dispensaries.
Bobby K.
Bobby K.
1584546748
Great staff, good product. Worth the extra minute to patronize a business who's staff actually listens to what you have to say. Much appreciated.
Cub J.
Cub J.
1581868904
I Loved when they were Knox they had great customer service, and they delivered. Now that they change their name to FLUENT, customer service on the 800 can be frustration when you ask to talk with the store, you get the runaround. FLUENT on San Jose Blvd, knows I live alone and I have no one to really help me get to the store. I have problems with sickness and driving sometimes make it worse for the motion of the car can make me sick. I called in on Feb/14/2020 and placed an order with the store buy3 get 1free, I asked the lady working if they could hold my order till Sunday Feb/16/2020 to give me a chance to make it over the Buckman Bridge to pick up my order. The lady said yes, they know me and understand. I call the 800 number Feb/16/2020 and ask to talk with the store, she called the store instead and said they DID NOT have an call in order for me. I ask the lady on the 800 to have the Manager of the store to call me about this matter, she said I may not get a call back. I NEED HELP FLUENT and YOUR Understanding that I am not able to run out, as my health problems keep me from getting out, as other people like me need help also. Please do something to help Us people. Thank you.
Dolly T.
Dolly T.
1580066831
free vape pen at my first visit. fast service. discount at check out. great customer service. they accept debit card and cash. SWEET, the only down fall is the cartridge dose not fit in my Vessel vape pen
Jeremiah J.
Jeremiah J.
1579570815
Alexis is just FANTASTIC. When you speak to her you can tell she truly cares about every question and statement you make to her. If there if a concern or question that you have, she will make the time to answer each and every question. If she is not able to answer your question, she will find someone in the store that can answer your question. She makes you want to come back to the store and shop more. She not only answers your questions, but she breaks it down to a simple form to make sure you understand it. She also remembers her customers and when she makes a recommendation, she makes sure she asks you about it when you return to make sure she was able to help you. I have had to deal with a lot of people when it comes to customer service and I whole heartily wish we were able to make a large number of clones of her and place her into positions where she is training and managing people and the customer service industry would improve 20 fold.Alexis thank you for the care you show every time I am there.
Williams M.
Williams M.
1571911997
Awesome facility and friendly staff
Samantha F.
Samantha F.
1571699934
Love the high quality products at this location. The staff always helps me find something new that becomes a staple. The staff is attentive and friendly. They’re wait times are so short, that I can be in and out in 20 minutes! Love Fluent!
Dean H.
Dean H.
1525967606
I gave Knox another chance today and they exceeded my expectations very polite and very friendly and the product I got is amazing much better than trulieves Girl Scout cookies. I will definitely be returning!
Aoladari .
Aoladari .
1515358734
Good service and products, but the company needs to work on their stock issues.
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9901 San Jose Blvd
Jacksonville, FL 32257

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CLOSED
CLOSED

    Payment Methods:

    Cash Only
    ATM Available On Site

    Dispensaries Nearby

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    Fluent Deals and Discounts

    Everyday Discounts

    First Timers

    50% OFF

    Save up to $400 on your first Fluent visit.

    Industry

    20% OFF

    Pediatric

    40% OFF

    Veterans

    20% OFF

    Early Risers

    10% OFF

    10% off entire purchase Mon-Sat, during first hour of operation or first two hours on Sunday.

    Bring A Friend

    50% OFF

    Bring in a new patient and get 50% off up to $400.

    Birthday

    10% OFF

    Silver Weekends

    20% OFF

    Saturdays and Sundays for customers 55+.

    ABOUT THIS DISPENSARY

    Fluent, located at 9901 San Jose Blvd in Jacksonville, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: No

    Delivery Fee: Not Applicable

    License Number: MMTC-2015-0003

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    Fluent is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Fluent grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If Fluent in Jacksonville does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at Fluent

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If Fluent in Jacksonville online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Fluent has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Shelby P.
    Shelby P.
    1702658582
    I come here all the time, the staff is wonderful, the strains are great and prices are always good. Plus daily deals that really do compete with other dispos. DD helped me this time and she brought a smile to my face. Love this locations and will always come back.
    Jeff B.
    Jeff B.
    1701481650
    Professional experienced knowledgeable doesn’t even begin to describe the staff. Leslie is a great part of that staff. Thank you for making our pains manageable.
    Dionna G.
    Dionna G.
    1700152428
    Product is good,, people are good.. My only complaint would be u need more sales on all flower not just the weak strains lol and please provide this store with more inventory. The little store on san jose always has product they haven't sold..maybe shift the order and give more to this store. Then u will get the final star .lol( retired regional)
    Qoogie
    Qoogie
    1699630678
    High recommend fluent, the staff is very helpful and they have the best cannabis products. Hailey helped me out today and she was very informed and professional.
    Shannon H.
    Shannon H.
    1698072137
    Technically I would give 4.999999 stars but it has nothing to do with this particular store or the employees. Just that Fluent's website in general could be a little more user friendly. So I guess five for the store and maybe 2.5 for the website because even after you figure it out it's still annoying LOL
    Brittany M.
    Brittany M.
    1697232899
    Ms Desiree help my husband get his needs taken care of
    Ryan M.
    Ryan M.
    1690660377
    Ryan was very informative and helpful in my first experience. Made me feel very comfortable and answered all the questions I've had. Best one yet needs a raise, lives her job and you can tell! Thank Ryan we will see you again, and I was very picky
    Evan W.
    Evan W.
    1690660352
    Have to give a quick shout out to Leslie! As a newbie to medical cannabis she was extremely helpful and knowledgeable on the products they offer. I appreciate how she informative and thoughtful her responses were to any of the questions I asked! I will definitely be back 🙂
    Sherrie H.
    Sherrie H.
    1689791279
    The worst flower I have ever purchased. This is the 1st and last time I will visit Fluent. The flower tastes, smells and smokes like someone grew it in the backyard. Flower was super dry and is instant dust, thc level is not there. Coupons cannot be combined with daily sales!? Who does this? MUV will stay my favorite.
    Emily B.
    Emily B.
    1689516453
    I have always enjoyed Fluent and never had any issues! Every time I go in they are welcoming and they are always having some type of sale. I went yesterday to pickup my order and had the pleasure to be helped by Ryan. She was sooo kind and friendly, even made an excellent recommendation to ease my anxiety. I walked out extremely satisfied with the money I spent on some excellent plant medicine!
    Meghan M.
    Meghan M.
    1687635713
    I haven’t always known about fluent but recently I have been coming in more and have found myself in love with the products. All of the staff are truest amazing, but my experience today with Stacy was spectacular. She is always so funny and can put a smile on your face. Can’t wait to continue to return. Thank you to everyone who worked today! 🙂
    B
    B
    1687009835
    Stacy was an incredible experience I constantly go back for my edibles. Best edibles in the industry - I’ve had insomnia for 12 years and have literally quit my psychiatrist medication just to take these to sleep. 10/10 would recommend sour green apple and caramel. LOVE YOU STACY
    Chrissy P.
    Chrissy P.
    1686422312
    I really enjoyed my experience at Fluent with Leslie. She was so knowledgeable and helpful with the strains and products. This was my first time in and I will definitely be coming back. The shop is clean and has a great vibe. Very satisfied.
    R First J.
    R First J.
    1686394080
    I have only been there twice. First time was a great experience. Second not so great. They give you coupons that they don't explain when you can use. Tried to use the buy 2 get 2 free. Was told I can only use on select strains. No where on the coupon does it say that. Highly disappointed and will not be visiting anymore
    Gay B.
    Gay B.
    1672255705
    Absolutely in LOVE with this store's team. Everyone is very friendly and I've never had anyone make me feel stupid for asking even the most basic questions. Shout out to the gal with the cool glasses (Jem, I think?) for enduring my indecisiveness, even though I literally get the same thing every time! Overall, the whole place has great customer service, and I highly recommend this location!!
    Tony D
    Tony D
    1672064507
    This dispensary is consistently excellent. The sales and prices are great. The products I've bought are superior. I'm always shopping sales and they constantly have them. The store staff at this particular store are always friendly and professional with everyone I've been waited on by. I personally have never had a long wait like other dispensaries I've been to who have a dozen chairs for the waiting. My online orders are always filled within minutes! This dispensary deserves a 5 Star rating and I'm stingy with my stars, lol. I too wish I had Fluent closer to where I live. This location is easy to get in and out of off San Jose. Large safe parking lot also. Great dispensary.
    Matthew R.
    Matthew R.
    1669994103
    Expedient service, knowledgeable Carlos helped me determine the terpene profiles for my personal needs. Lack of extracts and concentrated is the reason of 4 instead of 5 stars.
    Cat
    Cat
    1667853085
    Fluent always has consistent product. Very helpful staff and I love the rewards and sales they have!! Josh and staceys always awesome!
    Jay R
    Jay R
    1667649396
    Big thank you to Josh for taking some extra time withhelping me out with my order yesterday 11/4. I really do appreciate the assistance and patience provided in making the the best decision within my budget.All associates I’ve come across at Fluent - San Jose have always been pleasant and informative.Thank you again and I’ll definitely be back in the near future!
    Nortolian N.
    Nortolian N.
    1667586512
    Stacey at the Fluent on San Jose was the best. Everytime I come in she is always polite and extremely helpful. All of them are the best
    Ebony M.
    Ebony M.
    1667508015
    I absolutely love this location, of course I wish one was closer to my home. I also feel as though Fluent always have the better options when it comes to gels; flowers, cartridges, and of course their specials are always the best.I would also like to give a shoutout to Jenn for hooking me up with her time, patience and her knowledge on the things I had questions on.Thanks again Fluent for coming through once again like always.Y’all never seem to disappoint.
    Purple C.
    Purple C.
    1660833724
    Bought an 1/8 of cannabis and when I got home to smoke I opened the plastic container and the quality of the bud was extremely sub par. Multiple twigs with tiny, and I mean tiny buds of flower on them. Didn't smoke well at all either. Definitely won't be going back here. It seemed more like a hole in the wall than a quality dispensary.
    t D.
    t D.
    1659288094
    This dispensary is amazing! The staff are very friendly and professional! My first visit was absolutely awesome. The selection and sales are great. I was greeted by a wonderful receptionist and after a short wait taken to the back to purchase my order. The sales person was very knowledgeable in their products and helped me make my selections. A very nice store indeed! A nice alternative to the dispensary where I have been going!
    Marah B.
    Marah B.
    1657154485
    Top of the line customer service.They assist you from the time you check in to the time you leave making you feel comfortable about your purchase! Knowledgeable staff and so friendly.Products are fantastic!Can't best their deals as well. All around recommend to anyone 🙂
    Erik S
    Erik S
    1656523850
    This is my favorite medical dispensary all because of Katie!! She is the best bud tender a guy can ask for! She does the COA for every strain that works for me which is very helpful! I really appreciate her for always considering my health!
    Joey M.
    Joey M.
    1654630527
    They’ve always treated me well. In and out pretty quickly these days so I appreciate that. Their flower is decent as well. They need to offer KIEF. Their only drawback.
    Diosmeiry B.
    Diosmeiry B.
    1652905275
    Reahl personally helped me out to explore my options and made my first time at dispensary in FL a great one! Definitely recommend!
    B F.
    B F.
    1651751122
    Idk if guy with long hair was having bad day but he kept texting on his phone not really engaging with me I was trying to ask questions because it was my first time there and the guy told me he didn’t like to tell his opinion it was up to me. Really weed experience won’t go back here! Curaleaf or trulieve all day!
    Brandy S.
    Brandy S.
    1651690171
    Fluent is GREAT!! Great products, great prices and great employees!! Especially Reahl! He is always so sweet, kind and helpful!! Definitely recommend Fluent!
    Erica G
    Erica G
    1651328395
    The wait is always long. Used to be very efficient and caring. The lady at the front desk is in no rush. Reading a magazine. There was 1 person waiting in front of me and waited over 30 minutes.
    Alexis D.
    Alexis D.
    1650845788
    Leslie helped me get more bang for my muck. Love her!
    Tiffany B.
    Tiffany B.
    1645879665
    Will never come back here, first no one at the front desk to greet. Patient information was clearly in view, visible to anyone (clear DOH violation)Medtender was unhelpful, when I asked about a terp.. I was told I could look it up after I bought. Looking at my reqs a few days later, they didn't dispense me. Then a FULL WEEK later it shows up. Clear DOH violation again. Will be filing a formal complaint Monday.
    Always great experience. Very personable and helpful with my choices and needs.
    Always great experience. Very personable and helpful for my choices or needs.
    MICHAEL R.
    MICHAEL R.
    1638690480
    I’ve lived in Holland for many years and this is the closet to a coffee shop with quality each time I visit more knowledge gained thanks and great job my friends
    Mark H.
    Mark H.
    1638314101
    I normally shop at TL. They were out of the type of mmj I normally get so I took a chance, ordered from Fluent, and I couldn’t be happier with the results. Good flower. Very happy with it, and the 30% veterans discount helped a lot. The staff was excellent too. Very efficient, and knowledgeable. Keep up the good work. I’ll be seeing you all again soon. Thank you! 😊
    Steven B.
    Steven B.
    1636333993
    Customer service is good, but their prices/variety don't compare with anyone else in town. Way overpriced, sales are usually artificial (raising the prices to lower them=/= sale), and frequently short on cartridges and syringes. Go to Curaleaf or Trulief for better prices, discounts, rewards, and product.
    Lindsay J.
    Lindsay J.
    1634831171
    I've been in here about 4 times now and have a fantastic experience Everytime. Everyone is so nice and knowledgeable.
    Cynthia M.
    Cynthia M.
    1634496983
    I'm new to medical marijuana and was not sure how the whole process works or what to expect. Everyone here from the front desk to the employees in the back are friendly, helpful, patient, and very kind. Plus, they have exactly what I need.
    Brandon O.
    Brandon O.
    1633442794
    Love this place. My favorite dispensary! Everyone is super friendly. The flower is always great.
    Foxwithglocks
    Foxwithglocks
    1633102891
    If you guys are looking for GOOD well made pre rolls this is the spot. All the other places seem to pack their pre rolls too tight which makes for a lot of wasted flower and difficult to smoke. Fluent’ pre rolls are very smooth and easy to light.
    GB_ 4.
    GB_ 4.
    1631729025
    Staff is great but they don’t even fill your cartridge all the way. It’s almost disrespectful. This is supposed to be a brand new cartridge. Not even half way full. Been going there for a while but not worth my money.
    Alexa G.
    Alexa G.
    1631321137
    The receptionist who helped me out was Brie and she was amazing! really nice atmosphere overall, and her recommendations really helped with my insomnia :))))
    Rueweed
    Rueweed
    1630828407
    1 of the Best Places in Town, Good, products and services, Ok going there, GREAT LEAVING there, 👌 just saying
    Hunter K.
    Hunter K.
    1629733206
    Will say product is not out of this world not the best dispensary but the people are amazing always give me a great experience and it keeps me going back just to see the people. Huge shout out to Stacy who really made my day better
    Angel B.
    Angel B.
    1624313485
    First time here and I was blown away by how friendly, knowledgeable, and professional the staff were. First time discount was awesome too! High grade products and so many choices I didn't even know where to begin, but curator Natalie was amazing help! She helped inform me what does what, what was best for my needs, and just was an overall great person. I am so happy I came here today and I will definitely be coming back. I hope Natalie sees this and know that she's doing an amazing job!👍🎉😊
    Michael N.
    Michael N.
    1618145007
    Attentive to your needs accurately. Highest quality products available. Organic. Very, very user friendly. They will help you understand the products to best meet your needs effectively.
    Gabriel H.
    Gabriel H.
    1616293126
    They are very knowledgable and thorough. The business is very clean and much like a pharmacy. It is a professional business much deserving.
    mark S.
    mark S.
    1610219218
    I have been doing business with fluent on the regular. Usually the staff is very helpful. I purchased CBD Perla capsules Several months ago for sleep problems. They work OK they work for about an hour and then you wake up Wideawake. These pills are very expensive if I’m not mistaken $95 a bottle. So the bottle that’s been in my bathroom on the sink no exposure to my shower. And the bottle is wet on the inside and it is the pills are sticking together. They offered me no compensation except for 10% off my next purchase. This is $100 bottle. I will not ever ever ever go back to fluent.
    Emily H.
    Emily H.
    1607098037
    Love this Dispensary!! Sabrina, Jo, & Philip are amazing, always helpful and kind. Extremely Knowledgeable location.
    Jenn C.
    Jenn C.
    1605193723
    I decided to change my review for many reasons and one of those is the "I dont care" attitude that the new wave of curators seem to have. They are also extremely slow, and dont seem to be respectful of your time whatsoever. However, the manager, Jo, is amazing. I absolutely love the staff that's been there for a while, and the store is always clean. The products are also good, although lately I've gotten prerolls that I've had to take home and reroll them. I do recommend this store, if you have a discount and the time to wait to receive your order, even if you do have an express order....
    Kristina H.
    Kristina H.
    1603894835
    This place is very nice! Prices are right there with everyone else. No funny business at fluent/knoxx even if you don't order before you go in you can still order product and get it very quickly. Products are top notch buds are always tight and smoke very nice.
    David M.
    David M.
    1601908201
    I have been going to fluent since I got my card. I love it there! The staff remembers me everytime I show up. There prices are not too bad for the quality of the product. I do get a veteran's discount. If u watch the website there are usually some type of special. This place rocks.
    Michaela H.
    Michaela H.
    1601522488
    You have to go in store. King of the bait in switch over the phone. Quoted 17 percent get home with 12. They tell me to check the bag... No answer correctly or say I don't know. Responsibility falls on the store to know the product, not the customer pre ordering.
    Itz S.
    Itz S.
    1597176267
    This place byfar is amazing
    Ryan O.
    Ryan O.
    1596548252
    I recently requested a refund in the form of store credit for a bad oil cart. I had purchased one that did not fit in my high end battery and when I used one of FLUENT's batteries, which they recommend you use above all others, the oil would burn and taste bitter. I asked if I could return it and get a credit towards some flower or tincture. They were completely out of flower... again, but that wouldn't matter because the manager refused to take it back. My only option was to get the same oil cart again. Truelieve will return any product you buy without hesitation because they know that a small $40 oil cart means nothing in the long term. So from now on I will just buy from them. Each of your customers can potentially spend thousands of dollars throughout the year and its a shame you don't see that. I give you 2 stars simply because the staff is very friendly, just an unreasonable manager is all. The end result, was that I left the cart on the counter and ask them to dispose of it properly, no sense in arguing over a small amount of money.
    Tiffany P.
    Tiffany P.
    1596148691
    This location is always fast, and the staff is friendly. Never had a bad experience!
    Sarah S.
    Sarah S.
    1594217253
    First time visit TODAY and my experience was so positive I am actually motivated to write a review! Every single staff member I encountered was polite, knowledgeable, and laid back; a very welcoming combination. I tried Baldor, (which is their blue dream strain,) and it was DOPE. A very nice, non-anxious body high, with a pinch of euphoria. This is a great daytime strain, and none of that "I'm wired but can't move" feeling. I also purchased some of their Atlas, but have yet to try it. Cannot recommend Fluent enough!
    Sam A.
    Sam A.
    1592693167
    Justin helped and was absolutely knowledgeable and friendly. He helped me get the right meds I needed. Awesome tender. The whole place was awesome. It was like hanging out with family. While I was in there. I cant forget about Carlos and Katie they were auper friendly and knowledgeable as well. I highly recommend checking it out. I found a new happy place.
    Ashley S.
    Ashley S.
    1592427695
    I get covid is around, but that doesnt give you a right to snap becuase i touched your counter, walk into businesses all the time.. Never been talked to like such, thanks for making me feel like I was an issue, I gladly walked out. Find a kinder receptionist.
    Taylor S.
    Taylor S.
    1590155205
    Company def needs to work on stock and the amount of strains you can choose from. only 8 when i went. Staff is very friendly and knowledgeable about product and my prescription. Helped me on my 1st time. Enjoyed my service there. Great place to go for your 1st time. quick too! no lines.
    mariah C.
    mariah C.
    1588698413
    The environment at this dispensary was warm and inviting as soon as I walked in. I had a fantastic time learning all about this particular cannabis dispensary offerings from Carlos. He was genuine and very descriptive when listening and asking questions about my needs and wants from my medicine experience.Also they have great discounts for first time vistors! What's not to love about visiting this place?!
    William B.
    William B.
    1588272039
    I’m giving 3 because the Staff is great, friendly and attentive.My only real concern is they are always low on stock. I used a tracking card to identify what strains work best for my needs and I found a edible and flower combo that worked great. But I haven’t seen them sold together in over 6 months, leaving me with bouts of anxiety.I want to be loyal, but I wouldn’t go to a pharmacy that only carried my meds sometimes.
    Amanda S.
    Amanda S.
    1585431948
    Love the staff at Fluent, but as a patient, trying to fit this expense into my budget, Fluent is not my first pick. They rarely have flower. The selection of flower and inhalants is minimal and the pricing is steep. Don’t look for deals here. Return/ exchange policy is non existent so if you don’t like something you’re stuck with it even if you’re a regular. It’s a shame because the location is super convenient. Hoping they will be able to increase productivity and become competitive with local Trulieve and MUV dispensaries.
    Bobby K.
    Bobby K.
    1584546748
    Great staff, good product. Worth the extra minute to patronize a business who's staff actually listens to what you have to say. Much appreciated.
    Cub J.
    Cub J.
    1581868904
    I Loved when they were Knox they had great customer service, and they delivered. Now that they change their name to FLUENT, customer service on the 800 can be frustration when you ask to talk with the store, you get the runaround. FLUENT on San Jose Blvd, knows I live alone and I have no one to really help me get to the store. I have problems with sickness and driving sometimes make it worse for the motion of the car can make me sick. I called in on Feb/14/2020 and placed an order with the store buy3 get 1free, I asked the lady working if they could hold my order till Sunday Feb/16/2020 to give me a chance to make it over the Buckman Bridge to pick up my order. The lady said yes, they know me and understand. I call the 800 number Feb/16/2020 and ask to talk with the store, she called the store instead and said they DID NOT have an call in order for me. I ask the lady on the 800 to have the Manager of the store to call me about this matter, she said I may not get a call back. I NEED HELP FLUENT and YOUR Understanding that I am not able to run out, as my health problems keep me from getting out, as other people like me need help also. Please do something to help Us people. Thank you.
    Dolly T.
    Dolly T.
    1580066831
    free vape pen at my first visit. fast service. discount at check out. great customer service. they accept debit card and cash. SWEET, the only down fall is the cartridge dose not fit in my Vessel vape pen
    Jeremiah J.
    Jeremiah J.
    1579570815
    Alexis is just FANTASTIC. When you speak to her you can tell she truly cares about every question and statement you make to her. If there if a concern or question that you have, she will make the time to answer each and every question. If she is not able to answer your question, she will find someone in the store that can answer your question. She makes you want to come back to the store and shop more. She not only answers your questions, but she breaks it down to a simple form to make sure you understand it. She also remembers her customers and when she makes a recommendation, she makes sure she asks you about it when you return to make sure she was able to help you. I have had to deal with a lot of people when it comes to customer service and I whole heartily wish we were able to make a large number of clones of her and place her into positions where she is training and managing people and the customer service industry would improve 20 fold.Alexis thank you for the care you show every time I am there.
    Williams M.
    Williams M.
    1571911997
    Awesome facility and friendly staff
    Samantha F.
    Samantha F.
    1571699934
    Love the high quality products at this location. The staff always helps me find something new that becomes a staple. The staff is attentive and friendly. They’re wait times are so short, that I can be in and out in 20 minutes! Love Fluent!
    Dean H.
    Dean H.
    1525967606
    I gave Knox another chance today and they exceeded my expectations very polite and very friendly and the product I got is amazing much better than trulieves Girl Scout cookies. I will definitely be returning!
    Aoladari .
    Aoladari .
    1515358734
    Good service and products, but the company needs to work on their stock issues.
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