tatiana was amazing help. made the shopping super seamless for us first time buyers and we’ll definitely be coming back! appreciate it these folks!
My first time going to this dispensary was quite a success! Crystal was attentive and knowledgeable about the products while being able to inform me about what products might be better than others for my specific ailments. Thanks, Crystal! Keep up the good work and excellent customer service!
Fluent is amazing! Always exceptional service and super friendly people! Morgan was very helpful and informative. I love how everyone is just so informed and helpful. I’ll never switch dispensaries 🏽
The service here is amazing and very kind. Steph in particular provided a great experience. The atmosphere is welcoming. They also are knowledgeable in their products and recommend the best products for my needs.
Staff is always on point with being attentive to the customers by making sure they're leaving satisfied with their purchase!! Today Morgan took care of me in a very professional and chill way! Much appreciated!!
The only place that have everything I need. The staff super cool and friendly too. The only place in town that also carry the edibles I like.
I went in today for the first time, Morgan was extremely helpful and patient. Made sure I was getting all applicable discounts and gave the best recommendation. 10/10 will be coming again
Amazing store, it was my first time buying products here but crystal really guided me into buying the right products. I would definitely recommend this store to anyone. Crystal was an amazing rep she was patient kind caring friendly and informative.
My favorite place in the world!Here every few days for flower, they always have lot of high quality stock! I love all the staff at Kendall Fluent, they're all my favorites (okay maybe especially Laura and Krystle 🤭)Go there, you won't be disappointed!
They are amazing, and very helpful. Crystal is one of my favorites she will recommend what’s best for your needs and be very straight up! I love them
This is the worst - I repeat the WORST dispensary I’ve ever dealt with. They double dispensed me (stole from my prescription) and then told me some story about how they had to email the state in order for me to get my prescription back; meanwhile I was left with 0 on my prescription and was in need of my medicine. Because of FLUENTs error, and then poor customer service — I was robbed of the little left on my prescription and then was not allowed to purchase and was denied my medicine. Horrible people.
Fluent is the best… The store is located conveniently in Kendall and it was an awesome smooth experience. Gabriel really took the time to help me out and figure out what was the best bang for my buck. Place is clean and great energy, thanks Gabriel!!
A real nice experience as always at FLUENT. Thank you to Gabriel for professionalism and knowledge. Oh my Adriana and Crystal are so incredibly kind too. You’re blessed to have them.And the reception is always so kind and welcoming . Thank you so much.
A real nice experience as always at FLUENT. Thank you to Gabriel for professionalism and knowledgeAnd the reception is always so kind and welcoming . Thank you so much.
Worst dispensary horrible customer service all about sales care less about u and they short u on flower hate to take returns I’m going to report them as much as I can they are no good go to another location belive me,notice the little nuga that looked ripped and they throw two big ones .Watch em
Came today at 8:30 on the dot and “manager” refused to sell me anything. Wack customer service, wack prices, and everything wack overall. The only good thing they have is TreeOFive cones and they dont even make those themselves.
I’m a customer from 2019 and always purchase at the Fluent dispensary. My only concern about this dispensary at kendall is how disrespectful and unprofessional staff. No to mention rude. In my last 4 visits they make me wait and pass customers in front of me. For no reason
Andrew(Kendal store) was very helpful with all my questions that I had. It felt like genuine help instead of just a sales person
First time going to fluent, and it was an amazing experience. The inside is decorated very nicely and the staff is the nicest of any dispensary i have ever been to, including trulive/madmen/surterra.the prices are legit unbeatable, this place may be a hole in the wall but trust me it is worth it to try!
The staff always makes you feel at home. They're friendly, attentive and customer service is always on point
Employees are always really friendly and helpful, especially Erika Van Lewis! Every time she's helped me she's made the experience 5 stars. She gives the best recommendations on the products based on what you're looking for. Definitely check out this location for a smooth shopping experience.
Awesome place to shop, employees are awesome super knowledgeable, top-of-the-line products the flowers are so so goooooooood
I have been shopping at this dispensary for year now and all the staff is so professional and knowledgeable of the products that they sell. I really enjoy going to this store. Thank you Staff.
I shop here almost every week and it’s always a great experience! They always have everything in stock and whether I preorder online or walk-in and shop I get friendly, knowledgeable service. Ask for Andrew and he will make sure you get the best discounts and points applied.
Recently moved from out of state, and have been to several dispensaries looking for my home one. The search has now ceased, as this is the only place I will be going from now on. I had the pleasure of being assisted by Erika, a rare genuine spirit. She took her time, made sure I was throughly cared for, answered all questions and made me feel valued, not as a customer, but as a person. There was another gentleman working, and I could tell his service would have been the same. I am somewhat of a cannabis connoisseur, and I can also tell you the product is superb👌🏽 this Kendall location is where it's at! Look no further.
The quality of their products is superb. Their customers service amazing. The store was very clean and refreshing. And they offer crazy discounts. Today was my first time there and I already know that is the place I'd go from now on.
Opened a brand new cart, and the cart is only half way. Feel like it was used.
Love the staff here ! So understanding & patient, thank you!
For those that only know Trulieve, check out Fluent, specifically the Kendall location. It’s very slow and the employees take real time with you. It’s also more like going to a store than a prison. Ask for Anthony, he’ll take good care of you and the promos are excellent. Vets also get 15% off and promos can be stacked with other promos!
Anthony is not very willing to want to help and doesn't like being asked questions .I did like this place but don't like feeling belittled.
Customer service is terrible, “management” doesn’t seem to care about anything. In all honesty the person I spoke with did not seem like a manager so she was probably lying, when you have an issue they write your number down and throw it away.
I don't shop a lot for Cannabis products, but have gotten relief after years of chronic back pain after 4 back surgeries. When I was first approved, I tried Curaleaf and then tried Trulieve. Both dispensaries were OK, but I wasn't impressed at the fact that there WERE times that items I needed were not in stock.I happened to drive by Fluent one day and decided to try this dispensary. I could never have been more pleased! The associate who helped me was a fountain of knowledge regarding blends and products. She also recommended that I try the topical cream which gives me relief for several hours.In addition to the original discount for my first purchase, I was given a card with quite a few coupons for discounts on products. I also receive almost daily text messages with different sales for the day.During COVID, they require face coverings for customers and staff. They also offer in-store pickup or drive-up pickup of orders placed on their website.I recently placed a web order for in-store pickup. I received a text message confirmation of my order and shortly afterwards, another alert that my order was picked and ready for pickup.Upon arriving, I showed my ID and was taken to the counter to pay for the order.One caveat for new patients: Under DEA/Florida laws, NONE of the dispensaries are allowed to take credit card payments. However, Fluent offers payments through a debit card AND they have an ATM inside the store for convenience.The staff is eager to please and has incredible knowledge to help patients find the right solutions for their health issues. The store is well-stocked and spotlessly clean.I highly recommend this store! The other dispensaries I've been to have parking/location problems and there's ALWAYS a wait to be assisted.
I ABSOLUTELY LOVE 'FLUENT'! I had the great pleasure of being attended by two wholeheartedly wonderful people, Ashley and Erica. They make you feel welcome and can even strike up interesting conversation while you wait! Ashley taught me so much about the product and even went beyond that to teach me about the science behind it all. Not only do they have great staff and product but you leave there SMARTER! Thats just good business! They both gave me genuine recommendations on what product would fit my lifestyle best and you can tell they are being honest; in a world of sales just for the sake of sales it is very refreshing to go somewhere and know that you'll be treated like family, with honesty and respect. Thank you again, I will definitely be coming back soon!
The curators here are exceptional. I am treated like a VIP. I love the service. The pre roll Blue Note for Sunday groove is highly recommended. Thank you all! Mercedes
I been client of Fluent for approximately 2 years ago but I usually have to go to the one near Perrine first inconvenient to far then finally after a year of waiting they finally open Kendall store. Very convenient very near from my house plus the Customer service here is beyond and over mostly for two amazing ladies that worked there call Ivonne and Erika. They are always smiling and very friendly. Plus they make great suggestion about products. And try to look discounts for you to save money. All that plus that the product is EXCELLENT make me come back always and I recommended highly to everybody .
I visit this dispensary today with my mom and Yvonne was very helpful and informative with EVERYTHING. She’s was great! The place looks very modern and visually appealing. Loved it! Great location with very friendly staff. We’ll definitely be coming here for our medicine. Thank you Fluent Kendall!!-Andres & Mirtha
I went with my husband to this store for the first time without any knowledge about what was prescribed by his doctor. Erika explained everything to us and helped us understand how the different products work.She was very helpful. Definitely we will visit this store again for his refills.