Stopped by FLUENT because I saw they had products by SMOKIEZ. Noah helped me and saved me a ton of money and I ended up with everything I needed. Flawless experience, very clean, and very fast even for being a first time patient.
First time buyer they hooked it up wit the merch an everything the mood disposable 1g is incredibly remarkable will def be comin back for the good vibes happy ppl and bud tenders who know exactly how to connect with a patient and work with them for their exact needs, thank you fluents staff this location and i will def be back next time for more
Don’t ever go to this over priced dispensary.the first time I bought they said I can buy my second time and get the 50% but they didn’t honor it today. The first timeAll the 1/8s were in specialAnd they told me me next time you can use it. That was January 13 , and the manager ( big fat tool guy with a beard , that provided me with the information , that since June 1st they don’t do it no more) meanwhile the agent on the phone doesn’t know what is he taking about and now I am waiting for the regional manager to call. Do not go to this dispensary , over priced . Truelive and others are better than that dispensary. That’s why theirs no one there . I hope it goes under for not giving the rite information to costumers .
Not only is Miguel incredibly knowledgeable, but he also has a warm and compassionate demeanor that immediately puts you at ease. He goes above and beyond to ensure that all of my questions are answered and that I leave his place feeling confident in my health journey.Thank you so much for your recommendation and overall awesome vibes!
I knew this man was an angel when he said his name was Gabriel! Helped me finalize my first purchase at this location. Made it easy to get all the best flavors and gave some dope advice. I used to shop across the street at a competitor k shall not name but when I saw the open kindness, compassion, and sense of leadership Gabriel shown. See you soon Fluent
Always polite and professional. All the staff is very knowledgeable and helps me keep up to date on the new information. The business is always super clean and pleasant and it's conveniently located
This is definitely the right spot for all the best deals in town. If you are looking for knowledgeable staff and prime products, then please don't hesitate to stop by. A big thanks to Mkguel for all the great information and detailed explanations. I am looking forward to passing by here soon.
O’Sean is the best, his recommendations are top tier. Best dispensary in Miami Hands down. I will not go anywhere else. Consistency is key for my medical needs. They never disappoint!
This location is my go-to. Great service, friendly and quick. Thanks to Michael for taking care of me this last time! If you haven’t been here before, definitely a must try.
I came to this location for the first time today, it was excellent. I was greeted quickly, spoke at length about my needs, and everyone was very knowledgeable. I will definitely come back, and I recommend it to anyone, experienced or novice. A+
I had a great experience at this dispensary, very kind and knowledgeable staff. I had no idea about all the different strains and was helped by sales associate O' Sean to find exactly what I was looking for. I have to say I am quite pleased by the service and help, and will be coming again in the future!
Excellent staff and selection. They were truly informative and know how to fulfill their patient’s needs. The manager was friendly and went the extra mile to make sure I left happy.
Honestly, love this place. I live right by it and every time I stop in it’s an easy, quick experience. If I have questions or need a recommendation they always have answers and the quality flower is the best around.
Wide selection of things to choose from! Very knowledgeable in their products.Definitely will be my staple spot! I recommend others to try this place out! You won’t be disappointed!
The most ridiculous establishment in lacking basic technology in this day age. It’s 2023. There was a gentleman that helped me who was quite nice. So no complaints there.My reasoning for the negative review is because upon entering there are QR codes posted everywhere asking you to scan your phone, then a wait before you have a task of setting up your online account, then you go in and they show you a huge iPad to select product from, then they pull up a card reader with a huge Apple Pay symbol on it just to say they don’t accept Apple Pay just cash or debit. Then when I inquire on why they don’t accept Apple pay they claim to be “old school”. As he holds the card reader with the Apple Pay symbol and the giant iPad screen in front of me.
I love coming to this dispensary! The staff is so knowledgeable on all their products. They always have the BEST sales! I’m my opinion the edibles and flower options are the best in the area
Staff was very helpful they were able to get my orders very quickly with very little wait.
Best dispo experience ever!Miguel is like a weed wizard. Answered every and any question I could possibly think of to level beyond my current understanding. Prices are fair.1st time and now loyal shopper! 10🌟
If you have a problem with anyone at this dispensary, they sabotage your stuff. I bought a jar, made 2 joints that wouldn't even light. Took it back, he spent 10 mins in the back. I knew it was messed with.....it taste like pure garbage. If you complain about anything, they will all join together and give you garbage!
Pulled up on the guys today super customer service from O’Sean great picks!! Shoutout to Michael and Melani as well very great vibes at this location!!
Melani is super knowledgeable and so patient! Really helped a lot! I’m very grateful! She has a beautiful personality which is truly lovely!
Got 1 jar of flower. It looks good........smells good......but taste like they dipped it in burnt motor oil! Glad I only bought 1 cuz I was gonna get 4!
I bought 1 bottle of this stuff to bake brownies and it was sooo good I went back for 2 more but when I got home it was NOT the same stuff although the label said so. And it only figures because there are NO tamper resistant packages there. Anyone can just open the bottle and close it back and No one would ever know!
There’s stuff was very expensive. Evan on cell be badmouth the other competitors, and I have to say their stuff with no better than anybody else’s. I’ve used it much more expensive. I always have a problem with competitors badmouth their competitors. I won’t be back.
Jazz is awesome! Super knowledgeable about products and helped me pick the one I needed. Thanks!
Absolutely phenomenal work is done here.Excellent customer service, knowledgeable staff, and welcoming presence.Extremely pleasant experience and I like that everyone is nice. Melanie the sweetest of them all!!
great experience always, and there is always a deal to take advantage of no matter what day it is! new manager melanie is very helpful and friendly and everyone is very knowledgeable about the products. definitely will be back
Jazz made my experience super enjoyable and was very knowledgeable when it came to Fluent’s products. The entire team was friendly and welcoming upon arrival and made me feel like I was a part of the Fluent Family. Jazz was very patient with us and answered every question with professionalism and a smile on her face. Because of Jazz, Fluent NMB has become one of my favorite dispensaries to visit!
Jena is always so so helpful. Any questions you may have she is always ready with an answer and willing to help as much as she can. Great knowledge, and great customer service. Love her!
When there for my first time and a girl name jaz helped me out she explained everything to me so clearly and let me know what each of them was good for I had a awesome experience and she was super nice and patient
In general fluent is slipping. The flower isn’t cured properly, all tiers. I can smell the fresh cut grass from the parking lot. The service over the phone when you call, disgusting. No support from the call center to bridge the gap to the store. Every one is rude and disconnects the call after you ask a question they were not trained to answer with confidence. No one has yet to properly explain the product lines offered by fluent. How they are made, and processed. Renee must be the only call center manager because he is terrible at discussing patient concerns. He is terrible at giving respect and acknowledging patients when he lacks information. I hope no one ever encounters that type of disrespect when taking care of their health. I’ve tried to let fluent fix it. But I’m just fed up with the quality of service and products. NO CERTIFICATE OF ANALYSIS AVAILABLE FOR ALL PRODUCTS. IT IS FLORIDA LAW. THEY LIE TO THEIR PATIENTS. YOU HAVE HALF YOUR STAFF SAYING YOU TEST ALL PRODUCTS. THE OTHER HALF SAYS YOU DO NOT TEST ALL PRODUCT LINES. NO TRUST CAN BE BUILT LIKE THIS. As a consumer, I believe it’s only fair that I share my entire experience with fluent. So no one else has to deal with the lack of concern provided by the company overall.
Lawrence has some serious issues. Surprised he is still employed. I’d find a new GM.Edit: This post keeps getting deleted because I guess the company has a problem with someone thinking they need a new GM after how people are treated. I’ll be boycotting Fluent for good.Update: Thank god they changed GMs! The most recent GM seems extremely capable (believe her name was Arianna). I may actually go back! On the other hand, an employee named Eric seems to be basically worthless. I don’t know why he is even getting paid. Seems to just be complaining out loud at all times.
My favorite 🤩 dispensary on the planet so far. You can’t forget the team. I can’t remember all the names now. Yet, as you meet each teammate individually you’ll notice they are not just super chill but they are also extremely knowledgeable about the products. Thank You 😊
Everytime i come here the staff of super friendly and very helpful. They are well educated in the products and their effects and always work to get you the best deal. Not to mention they are always running an amazing sale. All of their products are amazing and hands down they have some of my favorite strains of flower.
My number one favorite dispensary of all time! Fresh products that don’t burn in the cart easily and they hit nice not leaving you feeling so sleepy. Erick the manager is amazing and always takes care of me! Richard is also great! Shoutout to Danny that is on to other ventures but this is the best atmosphere to get your goods 😜
Of course friendly but the knowledge and the Q/A where more than Comforting.... top notch product as well.
I went last night. Daniel assisted me. He is very knowledgeable and patient. I asked several questions and really appreciate how he took time and explained things to me. I’m highly impressed with this young man. Go see him 😊
Very nice professional staff. The products are 1st class. The constant rotation of inventory, makes it a surprise when you come in.
Erick A. was very helpful, friendly and informative about the products I inquired about.
Very neat and well laid out store, the staff was very helpful and informative especially the guy with the Pokémon themed tattoos.Lots of great deals and discounts for a first time visitors and there's good quality flower too. In the future they plan to sell concentrates as well, ill def be keeping an eye out.
This place is Great! The service is superb. They take all the time you need so you understand what you are buying. I strongly recommend this place.
Excellent first experience. Will be making Fluent NMB my go-to dispensary! Maria is knowledgeable, patient and very helpful. The facility is extremely clean and fresh-smelling, with a large waiting room. Product is top-shelf and the location is very convenient, just off the Golden Glades interchange. Two thumbs up!👍🏼 👍🏼
Excellent first experience. Will be making Fluent NMB my go-to dispensary! Maria is knowledgeable, patient and very helpful. The facility is extremely clean and fresh-smelling, with a large waiting room. Product is top-shelf and the location is very convenient, just off the Golden Glades interchange. Two thumbs up!👍🏼 👍🏼
Best Dispensary I have visited in the North Miami Beach Area, Maria made my visit comfortable and welcoming. Will be visiting again soon!
Great products. The people who work there are very nice.
Excellent. Clean, friendly, fast service. I've tried dispensaries much closer to me but NMB Fluent is the only place for me to buy product. It is worth the extra drive.
Love the service Daniel provided us with! Super friendly and helpful, and as someone who’s worked in retail before I’ve come to appreciate genuinely good customer service whenever I go out somewhere. He helped educate us on multiple items they were carrying and was extremely willing in answering any of our questions or concerns. We need more Daniels out there.Give this man a raise!
We had an exceptional experience with Dakota Smith, who was extremely knowledgeable and patiently answered all of our questions, even though we came only a few moments before closing. We've only had very positive experiences at this location and are not surprised since he is one of the managers and must be training others as well. Will certainly return.
This store has the best customer experience every time. Maria O. greets you by your name, asks how’s your day, always with a smile, professionalism, politeness and thanks you for stopping by up front.Answers all your questions, looks it up if necessary and makes eye contact with you.
Today was my first time going to Fluent and it was amazing! I was in an out so quickly, Dakota was super knowledgeable and gave me some great info! He even taught me more about dispensaries in Florida and gave me info I never knew about! Thank you for an awesome first experience Dakota!
A wonder dispensary with a kind, helpful, and knowledgeable staff. Eric, Richard, and Maria have been especially helpful getting started with the process. The business is clean with a great variety of products to suit your needs. The points program is also another great aspect as they do appreciate their customers. Be patient when approaching location as traffic can be difficult at times.
This place is amazing!Everyone is SUPER cool and friendly, great service!Super thankful tor Richard who always remembers me by name and know exactly what I always get.
Absolutely great place. Daniel helped me understand all the different products they have. They carry a good amount of different products. You have privacy!!! The prices are pretty good as well.
Fluent is one of two places in this area that sells legitimate edibles. They have a nice selection and they are priced reasonably. The service is excellent and I never had to wait in line foreign unreasonable amount of time. I also like the general atmosphere in the way the place is set up. I highly recommend that you get your medical needs filled at fluent
I visited Fluent Dispensary in North Miami Beach and was greeted by Fluent attendant , Richard. He informed me about the variety of products available. Richard didn’t just rattle off the names but went into specific details about the products. He made sure that any discounts, I was entitled to ,were applied.I appreciated Richard’s patience with me and my many questions.
I have only been to this location three times, and every time it is always a pleasant experience. The employees are always friendly, knowledgeable, and willing to help. Today the employee who helped me was Richard. He was very patient and good with suggestions on what was best for me and what I was looking for. I did not feel rushed and he was able to answer all the questions I had.I would recommend checking out this location.
I went to Fluent for the first time on Monday just to purchase some gummies as I was pressed for time and wow was I impressed !After waving my first purchase discount I went back on Friday to get stocked up !Dakota was amazing and went above and beyond to explain everything I needed to know and provided me new knowledge of the products!I will tell you this was the best place I’ve ever been and will be spreading the word !! You should get there ASAP too☮️
This is my favorite cannabis dispensary in the state of Fl! If you’re looking for premium high quality products and excellent customer service look no further, this is the place for you. Their black line cartridges are the best in the market. I absolutely love the Atlas 450 mg cart! The level of professionalism and customer service provided by the staff here is going to be hard to match anywhere else. Special shout-out to Richard who is truly the best of the best. He’s made my experience with Fluent amazing each and every time!
One of my favorite dispensaries is Fluent. The staff is great and the best vape cartridges I've had so far. Polaris black is my favorite.
My go to dispensary, such an amazing staff! The quality of the product speaks for itself, would recommend Fluent to novice and veteran consumers 💗
From all the dispos around, this is definitely one of THE best.Their costumer service goes above and beyond all the time!These guys will go as far as calling you back to let you know that the product you just asked for have just sold out.Amazing service like always!PS: Picture is a fluent product I purchased some time ago 🙂
Cool place, but even cooler people. Everyone at these places are so nice.Fluent is no different, sweet people. Makes you feel like you're not in Miami for a second.
Best dispensary so far, great first time discounts and a helpful staff
Fair prices for medicinal marijuana but it's soo far. Need more locations.
Still the best MMTC in Florida. Whole staff is amazing even the security guard has the process down. Richard is the man. - RA
On point everytime and the team is great
Maria Ortega if she works here I just want to let you guys know you are very lucky to have her. This literally became my favorite dispensary not Bc of the quality of the products but because of the people standing there to assist you. She is so transparent and helpfulThank you and gb you :))Danielle
I was in the area and since renew my medical card I decided to go in it's has been a long time, I was inform that although my medical license is current I have to go see a Doctor???? This will be the third time I was sent to see a Doctor by this place, So let's do the math License $95 Doctor $175 0ne gram cartridge around $100 what a scam (it cost $30-$40 on the street).The worse1. dispensary2. The doctor3. The statewhy Fluent the worse? Because making one gram product cost $1-$5A Doctor can give you a prospection pill , to see him cost less than $100 and you don't have to go see him every time you need more.The government has doing me wrong since the Army I expect that from them, It's over 90 degree today was hot and I felt that I was treated like a Hippie. Why have a card and go through all that? Never doing that again.
Great staff. Very knowledgeable and patient. I take my elderly friend and they let me come in with her. I am learning so much!
This place is still the best, I’ve never had to wait more than like 5Min and even when I do the music is chill and the people are chill so it’s okay. Today Diamond took care of me and she had my preorder out and totaled on the counter before we got there. Just go here for your MMJ needs
Excellent Service by Michelle, Richard and Lorenzo the manager always!!!Great quality of Black Label oil products!Like everyday customer i recommend to you offer the same program like other company's offer to customers with financial asistence.Growhealty, Curaleaf, etc offer 20% discount to patients like me with medicaid.Prices in oils are the more higher in the market!Thank you very much for you help always, i am happy with your service!!!
Have been going there since they opened. Michelle is wonderful. Very knowledgeable helpful suggestive when I inquire as to new products. I have several of the dispensaries much closer to my home then this one and yet I travel here because of the overall service and product
Excellent Service by Michelle, Richard and Leonardo always!!!Great quality of Black Label oil products!Like everyday customer i recommend to you offer the same program like other company's offer to customers with financial asistence.Growhealty, Curaleaf, etc offer 20% discount to patients like me with medicaid.Prices in oils are the more higher in the market!Thank you very much for you help always, i am happy with your service!!!
Excellent Service by Michelle, Richard and Leonel always!!!Great quality of Black Label oil products!Like everyday customer i recommend to you offer the same program like other company's offer to customers with financial asistence.Growhealty, Curaleaf, etc offer 20% discount to patients like me with medicaid.Prices in oils are the more higher in the market!Thank you very much for you help always, i am happy with your service!!!
I had a wonderful experience with Richard Garcia. He helped me out with my order and made me feel like he listened to me. Very nice and helpful. Definitely good place to get your goodies.
Great customer service. Great product. Nice ambiance in the wait room. I keep coming back for more.
I went their when it was first know as Knox and it was awful. The lady didn’t even know wheat volts the battery they gave me was. I proceeded to purchase 2 carts at that time and one ended up being defected. When I brought I back, rather than exchanging like every other dispensary would do they twisted the cap a bit burnt a quarter the oil to make sure it was “properly burning” and gave me the nearly empty cart back. I then returned when the name was changed to fluent thinking maybe they bettered the place. They refused to give me the second time patient discount even though it was my second time. After arguing they finally agreed but said if I use it I won’t be able to use my third time patient discount. Knowing I wouldn’t return due to the poor service I accepted it. In that order I asked for the $5 pre roll to reach the $200 limit. Instead they gave me a $5 pack of poor quality papers. All their products are extremely over priced and they are clearly in this for the money and not to help patients. Do yourself a favor and take the extra drive to any other dispensary. You’ll end up more satisfied and spending less money.
My experience here is always wonderful here. The staff is amazing, always friendly, patient, and accommodating. Special shout out to Richard Garcia who made my purchase that much better!
This is the best MMTC in Florida. Full stop. The place is literally like Cheers. They all know your name, know what you like and what you are treating. I have never had a bad experience here. I wish they could teach some of the others what Customer Service is like!
This place is Great! The service in superb. They take all the time you need so you understand what you are buying. I strongly recommend this place.
Absolutely the BEST clinic !! Convenient location, great hours & delivery service as well. Customer Service is excellent. Michelle & Richard are amazing !! Not only very professional, but Michelle & Richard ALWAYS take time to not only answer all my questions, but they really educate me on any and all products. I ALWAYS look forward to purchase the BEST products available . Definitely recommend 💯
Fluent (previously named Knox) is one of my top dispensaries in south florida, I have this one located five minutes away from my job so is extremely convenient.Their location is not the best and I am aware there's a couple of requirements is for them to be at a certain distance from specific businesses or residential areas but even know it hard to leave their establishment during peak hours the inside of the location is totally worth it. It's modern, clean and simple and it makes the atmosphere very relaxing.I haven't had any issues with any of their staff so far, their receptionist all the way to the sellers are extremely friendly and are always asking you about your experience with the products. Although I pre order online to avoid having to have a long conversation (introvert.)I like their reward program ( make sure to ask once if it's your first time there since they do not really promote it and I lost all the rewards from my first purchase) and their online ordering or express pick up.They rarely carry flower and when they do it runs out pretty quickly but I believe that's with every single dispensary out there, their flower is alright abs it runs you for $50 per 3.5gram or 1/8. I have tried their indica strain Odra, hybrid and Sativa Subra, their buds are well trimmed and look pretty fresh. As far as their pre rolls I haven't like them so far, both flower and pre rolls thc content vary all the time even if you get the same strain so keep an eye out.They concentrates are to die for though and vapes work great. Two thumbs up for this company although they do run on the expensive side.
Fluent (previously named Knox) is one of my top dispensaries in south florida, I have this one located five minutes away from my job so is extremely convenient.Their location is not the best and I am aware there's a couple of requirements is for them to be at a certain distance from specific businesses or residential areas but even know it hard to leave their establishment during peak hours the inside of the location is totally worth it. It's modern, clean and simple and it makes the atmosphere very relaxing.I haven't had any issues with any of their staff so far, their receptionist all the way to the sellers are extremely friendly and are always asking you about your experience with the products. Although I pre order online to avoid having to have a long conversation (introvert.)I like their reward program ( make sure to ask once if it's your first time there since they do not really promote it and I lost all the rewards from my first purchase) and their online ordering or express pick up.They rarely carry flower and when they do it runs out pretty quickly but I believe that's with every single dispensary out there, their flower is alright abs it runs you for $50 per 3.5gram or 1/8. I have tried their indica strain Odra, hybrid and Sativa Subra, their buds are well trimmed and look pretty fresh. As far as their pre rolls I haven't like them so far, both flower and pre rolls thc content vary all the time even if you get the same strain so keep an eye out.They concentrates are to die for though and vapes work great. Two thumbs up for this company although they do run on the expensive side.
My husband is a new medical marijuana patient. We have been to this location a few times. There is SO much to learn and each visit has been very informative. The staff is extremely pleasant and knowledgeable, especially Richard. The products have really helped my husband manage his back pain.
I have been purchasing tinctures from first Knox, now Fluent for years. I had a problem recently so I took a trip to NMB. I spoke directly with the General Manger, Lawrence. He took super care of me and resolved the issue(s) to my total satisfaction. I have great knowledge of medical cannabis. My doctor doesn't prescribe for me. I tell him what I want. Fluent is the only dispensary in Florida that has anything close to exactly what I want in tinctures. Excellent products.
WOW!! I am speechless at the quality of not just the Polaris Flower (which helped me with a major back pain and problem that I was crying almost hysterical from the pain) but at the amazing attention and care from Mr. Lawrence and the entire staff at Fluent in North Miami. They definitely care A LOT and it shows ❤️🥰. Thank you to everyone with all my heart ❤️!!. The flower is truly a miracle!! I went from not being able to move my right arm fully and painfully walking (which I needed assistance to do) to almost a rather faint pain which has become bearable and now I can even walk on my own!!! Miracles are right here on earth, this amazing plant took away just about all the pain. I just can’t believe I can walk in literally under 30 minutes!!!! I can barely feel the pain ❤️ Thank you!!!
I was traveling in Miami and stopped at Knox because they were open at 10 am on a Sunday morning. Placed my order online beforehand and found the website was easy to use and navigate. Received text messages from the Jane system updating me on my order status. Walked in at 10 am and I was the only patient there and was greeted pleasantly. The store itself is clean, bright, and welcoming. Tim who assisted me was very friendly, informative, and thorough. The entire visit was less than 10 minutes. Looking forward to trying their products and I hope they are as satisfying as my store visit was.