I just purchased two carts from this place, got all the way home and opened them to find half empty cartridges. I’ve gotten carts from Fluent many times before and they were always full, I have pictures to prove it. I called them, their phone wasn’t working. Went back to the store and they tried arguing with me saying half empty carts are normal. I’ve NEVER bought a cart half empty. Got them exchanged for ones that were almost full, didn’t want to argue anymore. Don’t waste your time here. Never coming back.
First experience. Veronica was truly knowledgeable, friendly, and so very helpful. She told me about all the specials, how to order online for my convenience, and got my profile set up. All my questions were answered and I walked out a happy customer. Will definitely return!
First visit. Placed an online order. It was ready within the requested time parameters. The budtenders were pleasant and knowledgeable. We're visiting from St. Pete and they pointed us toward a great seafood restaurant too!
This is the only dispensary I will go to since the day I got my medical card. they are always so nice when I come in & love they have the rewards.
Y’all got me again, with this popcorn. Never going back. You can’t sell this larp, as whole flower. And expect people to return. Everyone else is selling the same flower, at a cheaper price. Even with the sale you were having. Again. You got me
Carmen and Ash’lynn are great, always help with picking out new strains and products, very reasonably priced as well. My favorite dispensary in Bay County.
Excellent experience!! Customer service exceeded my expectations and the products are chefs kiss. I will only try other dispensaries just cus I like trying new things but I will return as a regular to this place. Bravo.
Love this place. Everyone is wonderful and Carmen was excellent. I have found my favorite store in PC. The smoke, editable are always good. And the Muscle cream works amazingly .
I have been coming to fluent since December. They have always been very helpful and have great products. Matt helped me out today and I had a great experience!
The guys are the best. Carmen and her coworker were very nice and patient. They answered all my questions and I didn’t seem like I was in a rush like I do at the other places. 11/12/22.
New disposables are tasty .They have stepped up there flower a lotSince first opening. Strains actually smell like strains. The bacio actually smells like gelato like it should.Looks could be a little better but overall seems to be some decent light deps and for the price it is right.One more plus is seeing Carmen! She’s honest about products and has many years of knowledge. Excellent bud tender! Ask for opinion of products for a reliable answer.
I love this dispensary so much! I’ve never been disappointed with any product I’ve gotten from Fluent. Their gummies are the best in town and they almost always have some kind of sale going on. Will & the rest of the staff here always make sure I have a quick, easy, and friendly experience. If you haven’t yet, do yourself a favor and check them out!
I've come here 2- 3 times a week for almost a year. It's my favorite dispensary in the area. They have an extremely knowledgeable staff that takes the time to ask questions and help me find what will work for me. William has helped me narrow down specific strains to help with my migraines. The online ordering system is awesome too and they always have my orders waiting whenever I get there.
This is by far the best dispensary in Panama City (and Bay county) for a few reasons:1. Everyone at this store is incredibly helpful. I went in with specific issues, and the employee recommended me different strains in several different options (gels, flower, etc) based on my preferences.2. The deals are phenomenal and save me so much money.3. The product offerings are diverse. I found that most places in town have one speciality and ignore the rest of their inventory. Fluent has a better selection across every product type so I don’t have to hop from place to place.Don’t bother looking elsewhere, Fluent has what you need in one place.
Can’t say enough great things about this dispensary. I’ve been to them all over the last 2 years multiple times. Fluent is the overall go-to. Best customer service and friendliest staff. Will, Matthew, Carmen, McKenzie, Justice, and the rest of the staff are best of the best. 10/10 over the last 2 years.
Best staff ever! Will,MacKenzie, and Matt are awesome! Great products great prices!! Love this dispensary ❤
This store seems to have better options regarding quality and is much more consistent than some of the other dispensaries in the area. Top tier customer service too. Carmen was extremely helpful and helped me pick out the perfect product for my needs!
Staff is cool. But there technically difficulties make me not a fan of this dispensary.If I place a pick-up order if my complete order can't be filled I can understand that.What I can't understand is the lack of communication from the dispensary regarding my order. I show up expecting to get a 1/2 now I have 7gs. That'll make me take my business elsewhere. Other dispensaries do it is there a reason why Fluent doesn't?Can't wait for jungle Boys to come to town
Too expensive never any good sales until just recently because supply is high due to the new 35 day rule , they aren’t really nice here really shouldn’t be a budtender unless you enjoy talking to people it’s 99% customer service maybe one day they will get their ish together SlowBurningJ YouTube for all your Florida cannabis reviews 🔥😂🙌🏽
Will was an amazing help and got what I needed very quickly. great deals
I went into this location to get information on how I could get a medical marijuana card in FL. I recently moved to FL and wanted to understand the requirements. The guy I talked to said I have to be a resident for 6 months before I’d be eligible. I took it at face value, was given a list of doctors and left. Turns out I only have to be a resident for 31 days. I felt a little profiled and lied to. I’ve been scouring the internet for anything saying 6 months but everything I’ve seen says 31 days.
This is a nice place to shop for your medicine they carry a good selection on most acassions and they have nice deals like all the other despencery s
Best dispensary in town. Customer service and wait time are unbeatable.
Ridiculously overpriced. Take a look at the other dispensaries in the area and the sales/prices they offer; you can get a 1/4 at Curaleaf and Trulieve on their sale days for $20-$25; the sale prices of Fluent are $30-$40 for an EIGHTH that normally they charge you $60-$80 for. Insane - look at other places and save yourself some money!
I love Fluent in Panama everyone that works there are awesome!! And they always have great deals
I assume the quality and price of product is competitive. Where this place goes above and beyond is the AWESOME staff. 👌
Knowledgeable stuff that is friendly. Good products overall good experience
I assume the quality and price of product is competitive. Where this place goes above and beyond is the AWESOME staff.
I love the budtenders at Panama City Fluent. They don’t make you feel rushed and have excellent product and deals.
Very friendly staff, but their technical issues are horrible. The past three or four times I’ve been to the store there is an issue with my points. The way they have the system set up is confusing and inconsistent. I was so disappointed and anxious after my visit today. If you are going to offer reward points, make it easy for your customer to understand, not have them stress out about it for 15 minutes in the store. Used to love this dispensary, now not so sure how much I’ll be coming back.
Recently came into Panama City and had the chance to check out Fluent again. I have always gotten great deals and amazing service. Today was again a great experience- Thanks to the awesome staff and especially Will for helping me today!
Knowledgeable staff, good vibes and great products! New strains, products and deals all the time. I love that I can read the lab reports and find the terpene levels in each batch. 🤙🏻
I went in not knowing what to expect as a first time customer. I was greeted by the staff and was shown a variety of product. Hope was very knowledgable and guided me through making my decision on what was recommended for my conditions. I chose to stick with traditional flower and the product was amazing and fit my needs well.
Beautiful kind people as staff sharing a wonderful approach to natural medicine! Selling herbs changing lives!
I love Fluent! Everytime I walk in, it is such a friendly experience, unlike other dispensaries that feel very cold and rushed. Hope has always been so kind and professional but also super friendly…a real person! She is super knowledgeable about the products and always extremely helpful! Also, I know some complain that not much is in stock but I find the quality much better than other places - it just gets snatched up quick! Anyway, will continue shopping at Fluent!
I've been legal for over a year now have been to all of the dispensaries in the area. for some reason I never came to this store even though it's around the corner from my house . I did today and found out why you should trust your gut feelings . horrible customer service . didn't feel welcome at all and did not walk me through my first time visit like all the others do. Boooo
We love Fluent. Really easy online orders with quick fulfillment and the staff could not be more helpful.
Easily the lousiest dispensary there is. Nothing against the staff. They're nice. The product is mediocre. At best. They legit don't have wax. And they charge $60 for a half gram of distillate. I don't know if they're too high or maybe just too high on themselves. Regardless, they suck compared to literally every other dispensary and they're laughably bonkers... Maybe they'll get bought out. Fingers crossed. It helped LHS tenfold.
I assume the quality of product is competitive. Where this place goes above and beyond is the AWESOME staff.
Great Flower , Early Bird Special !!!!!🦁💜😃🤪😜😎🔥💯
Well, I got ripped off today. Paid for whole flower and got a bunch of twigs and undeveloped bud pieces. I'm wondering now why the containers are not sealed also!
Worst Customer Service. It was my first visit. The guy was rude and rushed me. He didn't want to be there at all. I was trying to look at the menu, as I was unfamiliar with their products and he just kept asking if I was ready. It was uncomfortable and literally gave me anxiety. I didn't get a chance to take full advantage of my first visit discount. (Maybe using the discount was the purpose of his disdain) Overall, it was a very unpleasant experience and I will probably avoid it from now on.
I love this store! The staff here are so awesome, very inviting and always able to answer my questions. By far the best vapes around. Smooth flavors and even better effects than other vapes I have tried. I tend not to vape very often so when I do, fluent is my first choice!Thier flower is always consistent and never disappointing.Nocturn, Belador, and Hydra are favorites!Now the Nocturn doesn't make me hungry, it does settle anxiety/nerves, so it's a nice smoke when I don't need to increase my appetite. Hydra gives me an uplifting relief while relieving my migraines and allowing me to rest. Belador is relaxing and calming. All three provide muscle spasm relief.
I receive friendly and professional customer service each time I visit. I have learned a lot about the products in the dispensary, and what may suit my health needs, because of Fluent’s intelligent and succinct presentation of information. Thank you, Roberto and Justin for my pleasant visit this morning.❤️✌️🎶
I love shopping at Fluent. I receive friendly and professional service each time I visit and shop. I have learned a lot about the products in the dispensary, and what may suit my health needs, because of Fluent’s intelligent and succinct presentation of information. Plus, I have fun when I’m shopping with you. Thank you, Roberto and Justin for my pleasant visit this morning.❤️✌️🎶
At Fluent, I always feel [at ease and] at home. The customer service is impressive. Stacey, Janaira, & Miranda were kind enough to help me get my medical supplies with grace and elegance on my last visit. I will be coming back soon.
Went there today, 12/28/20 with a malfunction battery & charger. An item I had received free, as part of a promotion, months ago. They quickly, easily, and cheerfully gave me a brand new battery/charger, for free. Thanks guys, you made my day.
Stacey is always helpful, friendly, and full of life.Best dispensary and team in town. Always a positive experience!
Every one is raving about their customer service. They are very friendly & helpful.The issue is their products. I asked for the best sativa they had. I also explained what I was used to & looking for. What they sold me was garbage. It was immature & way over fertilized. The buds are airy & small. It smelled like hay. I even found seeds in 3 out of 4 eighths. That’s not a bonus in my book.I also tried a couple of different pens. They were pretty good but not better than street & way overpriced.If you need quick low mid grade homey, go for it.If you prefer premium, high grade buds, go somewhere else.
I recently went to Fluent after my normalShop ran out of flower. Fluent was fast and friendly. I will be giving themMy business.
To put it simply I LOVE fluent, their customer service is beyond I imagined and their selection of cannabis is extraordinary. When I went up their I was greeted with kindness and respect. Stacy and hope are some of the kindest people I've ever met.
All of this is new to me. When I walked into the Panama City location, I was totally embarrassed.Stacey took the time and explained it all. She helped me with everything AND NOT ONCE did she make me feel bad.I will continue to go there and tell all of my family and friends as well.
So much better than the competition on the beach. Actual service and no wait or getting blown off. Fluent will get all my future business. The products is great and the prove are quick and knowledgeable.
I went to Panama City location. Parked right in front. A gentleman met me at the door , walked me back and waited on me immediately! So helpful . I had no idea what I wanted , so a young lady stepped up and gave me advise also . They were wonderful !!
I just want to say thanks these guys are the best bro no lie hands down my favorite place the best bud around and many other options better get in there before its to late but don't worry there open 7 days a week
You guys, I moved from Cali one year ago ... and tried all the dispensary’s out here - you won’t find better customer service - Stacey literally remembers what you liked what you are looking for - her recommendations are genuine and she’s just a joy! The other employees are also very good- the quality of the product is amazing and when she tells you something is strong - sit down - she’s not playing! But, I appreciate that so much - real input - real feedback and real love for the products as well! One of my favorite places out here thanks guys 💜
Superb customer service!! Corey just called to inform they were out of something on the order, he had other options available for us, that made it an even better flower Friday!! You guys rock, give him a big thank you. No other dispensary has this kind of service!!!#fluentcustomerservice#1
I came to this place the first time about 3 weeks ago and bought some flower and about 10 pre rolls (so 10packs of three) I returned there today and bought 7 more Pre rolls mainly because they were great! When I got home I opened one up and ever single J was inconsistent in size, were twisted at the end longer than the product was long. The filter paper part was longer than the actual smokable part on some. Long story “short” I’m very displeased and will spread the word that they are ripping people off. I just smoked one and took 4 hits and it was going to the roach pile. Not happy and will not be returning.
I. Love. Fluent. So many great things to say, first the staff.. STACEY
I'm a newbie and it was my first time in and I wasn't really greeted. Just walked around looking confused for a good 5 or so minutes until she finally asked what I needed and took my card... But after that was fine... Just need to make sure you greet everyone. (another one of those cases where I wondered if I was dead because she greeted everyone after me. 😂)
Do Not Buy Flower From Fluent! Zero ⭐️‘sThe Panama City,FL location is labeling their flower Boldor as Hydra. Happened to me on 6/12 and today on 6/14. I went back to ask for a refund or exchange and they said no. When Fluent gives out the wrong medicine that can be dangerous! I asked for Hydra flower(Jack Hererr strain) and they gave me Boldor(Blue Dream stain) TWICE! The quality of medicine at Truelieve is 100 times better and they actually will give you what they advertise! Plus at Truelieve if there is a problem they will make it right by a refund or a exchange no hassle! I will not be going back to Fluent! Terrible company policy regarding customer service when they make a mistake by swapping flower stains and hoping no customers can tell the difference or will complain about it! Fluent: 0 out of 5 ⭐️‘sTruelieve: 5 out of 5 ⭐️‘s
Great service! More knowledgable than most. Very good experience shopping there.
Hands down the best customer service, I've had in a long time since my own BUSINESS if I may pat myself on the back. Being a small business owner before hurricane Michael took it, I understand what it takes... but I look for small details... FAMILY team atmosphere, CUSTOMER SERVICE ALL THE WAY, ...do you upsell, are you out sourcing and helping the COMMUNITY as a local business.... you all got it..., a Devine team from management to the newest one guy that checked my products out. And when they recommend product they product called Pivot....AMAZING....they treat you like your supposed to be treated like FAMILY when you walk in the door, I felt like I was going to see my 7 year primary care physician... not a legal drug dealer, I have had my medical card for over a year and have been anxiety ridden to even use it, part of my issue... my anxiety.. because of stigmas.... thank you FLUENT CANNABIS PANAMA CITY, YOU REALLY KNOW HOW TO TAKE CARE OF YOUR PATIENTS. I WILL BE BACK.Bo Bowman
This place is a total ripoff the flower they have for 45.00 an 8th is popcorn flower advertise as whole flower an they refuse to take it back even tho the seal have not been broken! They have lost my business for goid an several of my friends that are medical patients.
Good store to check out with cool people and great products
Always out of flower unless you want to wait outside on delivery day for an hour before opening........would suggest handling transactions at counter at a faster pace......was only one in waiting area and listened to Customer at counter blab about nothing pertinent to a cannibis transaction...left after waiting 15min.Will not be returning. Dispensary on beach side is always stocked.
I came in on the grand opening and was so pleased to be served by Amy! They answered all of my questions concerning back pain and which product could aid me the best. I walked away with the indica capsules and my body has never felt more amazing! My only complaint about the capsules is that they're not vegan formula. I want ALL of my friends ( who are card carrying patients) to try this even if they have diet restrictions. Amy is patient,knowledgeable and a great contribution to our MMJ community. Thank you, Fluent!
Quick in and out. I thought the grand opening was great. Especially for the first 40 customers anyway. The products are of very good as far as I can tell. My only negative that I took away is how tiny the store is. I hope that things go well. I WILL be returning to the store I just hope if they're busy it's not raining.🏳️🌈🏳️🌈
Brian and Isaac were extremely helpful and were very thorough when explaining the products
Best quality in the industry, and excited they have finally opened their doors in Panama City.