Flying for turkey? Know your rights before you board
Thanksgiving week is one of the busiest travel times during the year, and that influx can cause some issues for people choosing to fly to their destinations.
The U.S. Department of Transportation is making sure travelers know what to expect this holiday season as well as what their rights are:
Federal rules do not guarantee passengers compensation for flight delays or cancellations. That includes vouchers for things like cab rides, hotel stays or meals. Some airlines do offer those amenities to passengers if unpredictable circumstances force delays or flight cancellations.
Airlines are required to notify passengers either on their website or through a telephone automation system of flight status changes that occur within one week of scheduled travel and they must do so within 30-minutes of finding out.
For passengers whose flights have been delayed or cancelled, airlines can often transfer a passenger’s ticket to another flight. But the DOT warns passengers that doing so can sometimes incur additional costs or fee increases. Passengers can also inquire about having their tickets transferred to another airline, but federal law does not require airlines to do that or to reimburse passengers if they