Place sucks. They guys there try to sell you all the weed they can't get rid of. There advertising doesn't match when you get in the store. I can understand a couple percent lower THC but 10 percent is a dramatic difference. There customer service lady doesn't let you get in word in either. Save some time and go to any other place.
Kevin has waited on me the past two times I’ve been in MUV and he is my favorite(everybody in there is wonderful) but he is very professional , knowledgeable and just kind as could be. Always a pleasant experience!
First time visiting and Kylie was great! She answered all my questions and suggested a few things. I will definitely be back!Third visit, Noell was so helpful! I forgot my debit card and she was so kind. Great staff, here!
I've been to this store several times now. I have found my perfect match, and this store has it, and it's working. The staff I have met have been super helpful with me. Thank you!!! Plus its soo close to my house!
5th time going in, and this time I ordered online. It went in smooth sailing! Thank you guys again for good, comfortable service.
Kevin, & MUV, do the customer right! He communicates, keeps me posted. Was a great understanding guy! My MUV experience was excellent! Keep on rolling! Grateful
First time visiting and Kylie was great! She answered all my questions and suggested a few things. I will definitely be back!
Tyler delivered my order to me today.... Couldn't get to me yesterday because I had a conflict… But he had compassion and delivered to me today. I really needed this order as I just spent 10 days in the hospital and have several serious things going on..I wanted to pick his brain on various strains and the new pain relieving lotion/Bob that I received. He was patient, knowledgeable and so kind and we had a very long conversation and I appreciated his knowledge and positive energy, etc.
My delivery driver was the absolute best!! Showed on time and couldn't be happier with his demeanor. He even put up with my dog barking at him.. 10 stars!!!
Via app for delivery is always an issue. They either cancel as they run out of stock or change your delivery date based on changes that are not shared with customers. Management is dismissive, cooperate never respond to follow up on bad customer service complaints. The bigger they get the less they consider loyalty. Makes no sense that an order for delivery Friday gets changed to Tuesday due to the way they call back customers instead of by what time the order was in the system when it was actually placed.Do you know your competitors Jungle Boys delivers now.
Got these great buds today!! Essence Wino #9 @27.2% used birthday rewards so got 7g for $35. Working great for anxiety and mood, feeling chill yet functional.
I was under the impression that MUV had a return policy, unfortunately not unless the product is damaged. That’s okay, not a big deal. I didn’t get the two names of the ladies that helped me out, but, they both were knowledgeable and very polite explaining the rules and process. I appreciate their help and kindness throughout my experience. I will still be continuing to shop here. I do love their products. Thank you MUV.
Wren, aside from having a beautiful name and smile. Made sure I got out of there fast enough to get my bus and I was more than pleased with the whole experience and place! Thank you So Much!!
MÜV is awesome. Great customer service and productsThanks Eric for allYour help !
Wonderful experience and atmosphere. Can't wait to go back again.
Love this location. Super fast & friendly service everytime. Kevin helped me today and was so nice!! Definitely recommend muv.
Sandy is so helpful. She has gone over and above, when it comes to her costume service.She is extremely knowledgeable and goes way out of her way to give me a pleasant experience.I work in customer service and I can spot a person who really loves their job.Thanks Sandy, with help on the app update process & so much more. 👍💪
This place is perfect... Large space, knowledgeable staff that even tell me the best ways to apply the veteran discounts I receive. They also have a large consult room for patients interested in learning more about the products for their specific medical use. I find that helpful for those of us fighting cancer or other medical ailments
New customer. Very friendly staff. Good atmosphere. Very clean and nice. Very knowledgeable and helpful staff.
Female manager is extremely unprofessional and rude. Rushes me every time and never answers questions correctly about the productsUpdate: now when I walk in there’s always a wait, not one customer, but several occasions I’m waiting for them to get off their phones in front of a glass window as I watch them scroll their phones instead of calling customers back. This isn’t a quick gander it’s at least five minutes before I’m called back (as the only customer in store) it’s so crusty
Great experience and the delivery person Eric was very informative and friendly.
Always dependable, fine products, great delivery people. Decent prices too!
The whole experience with Samuel was amazing! Very informative. Thank you!
I'm going on a trip to Orlando, and need an vape for the road and the park. The staff there is always super helpful. Allana was great she helped me find what strain I needed.
The orange push pop definitely has guru vibes to it.....fruity with a nice aftertaste that will make you snack your lips!
Spoke with Gigi on phone about the fabricator and she was the most informative person I had ever spoken to about these types of products ever! She was patient with me and taught me tons about the many benefits of making edibles and also the RSO advantages for my arthritis. Because of Gigi I am now a loyal Muv patient. She really does care about her patients. Thank you Gigi!!
My best girlfriend loves MUV....I love the deals they give and the patches but I think other dispensaries fit my needs better (Grow Healthy is still my fav!)
Wonderful location. Incredible staff. Wish pick up was faster when placing order a day ahead of time. Great prices and stack deals. I go out of my way to shop at this FMB location
Kevin is a lifesaver!!!! As a delivery driver the poor guy has to deal with this (collier County ) traffic, because I’m all the way on Marco Island! He always shows up with a huge smile on my face and is super sweet!!Give him a raise!!Kevin always has all discounts even some that I didn’t know about prepared when he brings you A delivery … this is why MUV in general is my fave but Kevin delivering when I can’t drive is a legit lifesaver !!
From front desk to meeting with my advisor, both were friendly and attentive. Michael was able to quickly get the product i needed as well as documenting my Vetetan status to get my discount. It was a great experience.
I always get treated like I am very special when I shop here. Franchesca was very helpful and sweet. Thanks so much!!!
Excellent service. I had an emergency on my delivery date one phone call and it was rescheduled. The delivery person was fabulous. Thx MUV!
Thank you Alanna for signing me up and helping me to choose the best product. I usually use another place but just decided to stop in as I was passing by. Well I'm glad I did. Totally different vibe at MUV so I am definitely coming back.
Jessica was fantastically courteous and extremely knowledgeable/helpful. Thank you
Great customer service!! Great product & they accept CanPay!!
Was so helpful making sure I got the best offer available without any rush.
Brandon processed my order for me today. He definately knew his products, hence, he was very helpful in suggesting the best product for my needs and desired outcome. And more importantly, he patiently took the time to answer any questions I had. No rushing me or stupid questions. Such a pleasure to shop in this dispensary. I will be back.
Today was the 1st day A FEW of the dispensaries opened up & Müv was certainly on that list!! Thanks to Müv for keeping us medicated during this post Hurricane disaster!!
Consistent products and great customer service! Always great deals going on. compared to other dispensaries I always know that if I buy something at a discount, it will not be lacking in smell, flavor, and potency. I've also never gotten flower here that was dry or harsh, even the tier 3 and ground is well trimmed and almost always completely free of leaves. The tier 1 and Verano Reserve flowers are out of this world too with potency and flavor that I don't think I've experienced anywhere else.
Staff is awesome super helpful, amazing product definitely coming back, New favorite spot:))))