Global IT Manager – Trulieve – Midway, FL

Job Title: Global IT Manager

Department: Information Technology

Reports to: Director of IT

FLSA Status: Exempt Regular Full-Time

Salary: $82k – $128k

Location: Midway


The Global IT Manager is a role that requires a hands-on approach to assist in shaping the culture of Trulieve. He/she will be responsible for managing all facets of day to day IT support needs. This position focuses on providing innovative solutions with a customer focus mindset to our over 3000 internal employees. This position reports to and works directly with the Global IT Director. This position is located at our processing facility in Midway, Florida.


  • Responsible for all IT Support requests and response, routing and prioritizing
  • Manages existing IT Team, providing guidance and direction
  • Manage the on-site support needs nation wide
  • Work with executives to implement technology to assist them to meet their goals
  • Manages existing partnerships, and builds strategic partnerships moving forward
  • Manage user applications, hardware and peripheral needs
  • Work with Network Admin to maintain PCI compliance
  • Responsible for data integrity
  • Work with Application Admin to provide seamless end user experience
  • Provide innovative solutions to uncommon issues
  • Manage a helpdesk ticketing environment, manage ticket workload, prioritize
  • Must have a passion for working in a manufacturing environment

  • Bachelor’s Degree in Information Science, Technology or similar field
  • Minimum of 10 years of IT management experience
  • Experience in Manufacturing, Agriculture, and Retail environments
  • Must have a passion for Customer service and problem solving
  • Excellent Communication skill, both written and verbal
  • Ability to multi-task, and work in a fast passed, everchanging environment
  • Individually motivated, does not need to be micro-managed.

  • Must be able to push, pull, move, and/or lift a minimum of 25lbs to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance
  • Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
  • Must be able to handle organic matter daily, able to wear PPE as appropriate (eye, face, hand, arm, head, foot, body, fall protection), and able to be exposed to hot, cold, wet, humid, or windy conditions while wearing PPE (95 degrees or greater)
  • Must have visual acuity with/without job aids to perform activities such as; reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions
  • Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)


  • 40+ hours weekly with flexible hours depending on department needs. Information Technology is a 24/7, 365 days a year job, and this position will be responsible for responding as needed at any time.

Equal Opportunity Employer l Trulieve Supports a Drug Free Workplace


Apply Here

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