Placed delivery order at the beginning of the month and was sold a defective 1g cart they gave me full credit on my next cart. Just took a couple of mins to get them to answer. But I am generally satisfied with the service
I live 40 minutes from this place. There are a dozen dispensaries closer to me but I come here because they have the best customer service! I worked with KELEE or I should say she worked with me. I had a million questions. And she took her time to make sure I got the right trees. She was so knowledgeable. I was very pleased with the bud she helped me pick!
This is the second time that I've ordered from grow healthy within 7 days and they messed up the delivery of my order. They do not deliver in the time frame that you schedule even if you schedule for the afternoon. When I called to try and get my order rerouted back out to me because they came to early the person told me it's my fault. The rep Nathan was very rude and would not call the driver to see if they can come right back out to me. I will never order from this company again.
Great location with mostly fresh batches of medicine. However it seems to be understaffed and needs new furniture and customer appeal to the lobby area of the store front.
I used to go to a different dispensary, but the flower from GrowHealthy is so good I had to start coming here even though it’s a lot farther. Even the discount flower is great. At first I thought the staff was a little cold, but they are friendly and helpful. The only downsides are no return policy and customer service is non-existent unless you talk to someone in store. Would be 5 stars if they had return policy/decent customer service in place.
Grow Healthy is my go-to dispensary, and I can't say enough good things about it. First and foremost, the strains they offer are exceptional. The quality is top-notch, and they have a fantastic selection to choose from. Whether you're looking for something mellow or a more potent option, Grow Healthy has you covered. The staff is another highlight of this place. They're knowledgeable, friendly, and always eager to help you find the perfect strain for your needs. It makes the whole shopping experience enjoyable and informative.What sets Grow Healthy apart for me is that I prefer it over other dispensaries like Trulieve. Not only do they have great strains and friendly staff, but the parking is convenient, and their system is quick and efficient. You won't find yourself spending hours waiting in line or navigating a complicated process. Grow Healthy gets you in and out, so you can enjoy your products without wasting your day. It's a total game-changer in the world of dispensaries, and I highly recommend giving it a try
Honestly always a pleasant experience here! The guys I’ve seen each time I’ve come have been really kind. Never any issues with long waits or online ordering. I do wish they’d have more product in stock but what they do have has always been really good quality compared to a lot of other dispensaries in the area, and seem to frequently have good promos going.
Grow healthy is one of the WORST dispensaries I have ever been to. I was just BULLIED by a "customer service" person and when I called to file a complaint, they SIDED with the employee? Apparently, the CUSTOMER IS WRONG at this place. Spend your money ELSEWHERE. All of the medicine is the SAME ANYWAY. Really?
The staff is amazing but that doesn’t make up for the fact that they never have most their products in stock. You can’t call them with a question because no one will pick. A prompt will ask you to press 1 to leave a message for a call back. If you press 1 it just repeats the same message then hangs up without taking a message.
Was sent a promotional email for discounted product, showed up to the store same day and they would not honor it. Complete waste of 2 hours of my day. Not only that, but their quality has gone down hill the last 2 years.
Over the years, I’ve come to learn my favorites. Growhealthy has that with their concentrates! Loveeee these terps🫶 unlike any other. Make RSO now!
Absolutely the WORST delivery service... not only is it $25 (unless you spend a set amount) but then they don't even make it at the scheduled time. Order Tuesday.. only delivery date was Friday 8am-1pm.. picked that, get an email Thursday night the order won't arrive to 1:30. Confirm that 1:30 is ok.. then Friday get a txt at 1pm saying it will be after 3pm before they will get here. Trash service.
Please look for a better quality dispensary. They seem to be severely medicated on the job....all the time! They will forget your order and blame you. Even with a receipt showing the order supposedly filled. Don't send fill receipts if the job hasn't been done. Common sense. They will fill your order under the wrong designations causing you to go over your allotment and be without certain forms of medication when needed then blame it on your doctor. They have failed me numerous times and have shown complete disregard for patients. Stop messing with patient medications and quality of life!!!
I've had nothing but great experiences at this dispensary, most especially thanks to Abraham and Javier (everyone who's there for the most part is very friendly/helpful!) for continuously assisting me w/ choosing the right strains for me.. Not my favorite location because I personally just don't enjoy all the traffic from I-drive/touristy area, but I come back for the quality products (live rosin and flower) and service--and that, I do enjoy. Peace and stay well
Another immaculate medical waiting room. Staff will check you in at the desk, and you'll wait to be called back to the showroom.Just a quick in and out. Grabbed a sale item, and bonus points the budtender opened it up and let me look and smell the product.Parking lot isn't horrible, but it can be busy with restaurants adjacent. One way entrance towards the rear.Overall, I have to say I'm most impressed with the product. Discounted product was better than most retail competitors. It had a good date, good cure (sticky), and had an okay manacure.Will try again on another sale.
Absolutely awful service. New patient, new customer.AVOID THIS BUSINESS AT ALL COSTS.So many local medical places, no need to go here.Read the other reviews and you’ll see why this place is a 4 Star treatment center at best.Garbage customer service, very average product.Please go elsewhere and save yourself the headache.Terrible company to visit.Stay away if you care about yourself
Dwight and everyone who works here are awesome and extremely helpful! They have the best products and customer service here. There is never a long line and if there is, the staffs works efficiently so it moves quickly. Staff goes above and beyond. Love Grow Healthy!
Some of their stuff is good quality… or at least it used to be. Their products have definitely had a massive decrease in quality.
It's not an easy place to get to but who cares, they deliver. You have to wait a few days, it's worth it. Excellent products at nearly unbelievable prices
Its always a pleasure Very friendly bud tenders as well as the rest of the staff there. Very knowledgeable about the products that they sell and very much totally consideration for the patients needs
UPDATE: the white gentleman working on 06/07/22 at around 11:45am is EXTREMELY lazy and shouldn’t be working with the general public and at that injured patients.Has some of the best strains around but I placed an order and then hours later was told they didn’t have it in stock. Please don’t allow me to order products that you don’t have in stock. Finding quality MMJ for a affordable prices is not always quick and easy. Doing this risks the patient not having MMJ when needed.
Not only did i drive 30min+ just to be loyal, the "medication" they sold me was unbelievable, like 8th grade swag. I understand that most people smoke to get high, but for me is about the pain relieving. When i passed on my information over the phone i was told that "all sales are final and no returns" even after i explained that i was literally right outside. Buyers beware, I will definitely take my business elsewhere from now on.
THE best in Orlando for flower. I have never been disappointed. The service is top notch. I love everything about Grow Healthy
Grow healthy has been consistent with their product. I always get the normal eighths not the littles and it’s gas.JAVIER especially, with his two coworkers (Alexander I think and I can’t remember the other name forgive me I smoke) gave me phenomenal customer service. Definitely a team that deserves recognition
It's always Pleasant staff and awesome medicine thank you guys for everything well I'm just leaving here now and I have to edit this review I've been coming here for a little over a year now you have a great product but you don't know how to manage your store if you're going to have a sale you need the employees to back it cuz you're going to be busy and the lady in there that was sitting behind the counter with the purplish hair you don't need to talk to customers the way you did to me you're telling everybody 30 to 45 minutes I was there for an hour and 20 and then when I asked you a question about why there's people in the back not working when you have a Lobby full of people you don't need to come up with excuses you need to help your customers I will continue to come here but this is the rudest dispensary out of all of them and if that's how you want to treat me I can treat you back the same way thank you they are starting to get a little better down here again. They were always good to start out with years ago. Then they went downhill. It seems like they're improving their service again.
Disappointed in the pricing increase for the MPX live rosin. I used to buy a whole gram for $80 and purchase 7-10 grams at a time but now if I want a full gram it’s $90 because they only sell them by half a gram now. This has made the mpx more expensive compared to other live rosin from competitors dispensary. I hope they drop it back to $80 a gram or $40 a half gram so the price remains what it used to be or come out with better pricing for people who stock up and buy a good amount.The Staff is amazing always helpful and go out of their way to make it easy and efficient transaction!! They do their best to always make me happy and work very hard to do this.
Best concentrates around! Today they had an amazing sale and Alex was fantastic walking me through it and giving recommendations. It’s a long drive but they make it worth it.
The service is always good, I'm usually in and out with a online order and the medication is always good especially the ground flower.The staff is always great with us patience and Roxy the lead there is amazing.I receive daily text on sales and discounts which is so convenient because you don't have to look for the discounts.Thank you
The products are not bad, my issue and will always remain my issue with this dispensary in particular is the wait time. I received an email to ask for priority pick up. The gentleman in the front choose to tell me great it would be 25-30 minute wait. How that is priority pick up i have no clue but i wait. My first mistake ! I then proceeded inside 35-40 mins after my initial arrival and the same gentleman decides to tell me, there are people still ahead of me and it will be another 20-30 minutes.I completely understand a process of waiting to be called and have no issue waiting but this is just ridiculous. This is an every visit ordeal. Either you’re improving the process at this location or you’ll continue to lose patients.I’ve gone to multiple and i mean multiple other dispensaries in the state and local area to this grow healthy and all have either a significantly much better process for their clients or a sign in option to be placed in line. You’d be lucky to wait 10-20 minutes else where.
Reminds me of the Prix 'd' Ami coffeehouse in Amsterdam...well at least the order area. We have a long way to go to get where they are... UPDATE their sales are way better than trulieve. Kinda far away, but my doc is out that way so once a month. Today I got 3/8 top shelf bud and 1/2g of distillate for$91.
Even with a pickup order I still proceeded to stay waiting for 30+ minutes. The service was way below average especially considering how full the lobby was. There were 8 budtender standing around with only 2 serving customers. I can understand manpower to pack orders but let's be real the management clearly isn't too worried about the consumer.
Grow Healthy is absolutely AMAZING. Sales are frequent and make your wallet smile. They have just about anything you could need and their customer service is top notch. This dispensary is a clear favorite and 10/10 would recommend!!!
First of all ! Parking was fine! Staff couldn’t have been nicer !!!! Liz,sel,mark … amazing helped me so much ! First time using my medical card ! Extremely helpful ! Front desk and staff !!!! I will going there from here on in !!!! Good job grow healthy staff!!! This is a 5 star rating hands down !!!!! Also very clean !
Really nice people but the process is so slow. I order online and come in to pick up and then we go into turtle mode even though I have confirmation that's it all set.. But really nice people so I guess it's a fair trade
Lovely dispensary, nice variety of cannabis products. Always friendly staff. Parking is a lil scarce at this location. Waiting times are growing, even with pre orders. Still a good dispensary.
This place is a mess and anyone who tells you otherwise has either never been to a better dispensary, or works for this company or knows someone who does. Dealers have better customer service than this place does. 40-65min wait for a pickup order is absolutely wild, especially when you’re crammed in a small waiting area with 6 other people most of which aren’t wearing a mask since it’s not mandated here.Some woman was starting an argument relating to vaccines and masks and everyone acted like it’s completely acceptable to let someone yell and berate other customers in a place where you go to pick up your medication.What a nightmare experience from start to finish.Do yourself a favor and upgrade your experience by going to a Trulieve.
Almost no parking and hours long waits for pickup orders. Great staff. Great place if you don’t mind driving around for 30min for a parking space then waiting over an hour for your pickup order.
I come here weekly sometimes more. Out of all the dispensaries I have tried in Florida Growhealthy is by far the best on all accounts. 5 stars for cleanliness 5 stars for customer service 5 stars for speed and accuracy on orders! 5 stars on product quality ! their team is always so welcoming their flower and concentrates are the best the fresh picks deals and ground flower is the best.Oh and when u choose delivery it’s always smoothest with them as well! CHOOSE GROWHEALTHY FOR ALL YOUR MEDICAL CANNABIS NEEDS
Hands down, in my opinion, the best dispensary in Orlando. 10/10 times, quality everything, including the service and the friendliness of the staff.The only complain I used to have it was the waiting times, which could've been a little long and harsh due to the parking being so limited, but lately, it's been so easy going in and out. The improvement is noticeable and it makes you wanna go back.
This is my new go to dispensary. Flower is always good here. Some of the best buds I have found around Orlando. The staff is always friendly and helpful. Shout out to Liz! Top notch quality and staff. They always have deals going. I would differently recommend this place. Thanks
One of the best dispensary in the metro area! PLATINUM SERVICE!!!!! Thanks Rocky (Med Tender) she was very professional and all the staff at hand upon my visit! Trust me you get red carpet service at this dispensary! Keep up the great work and thanks for helping me understand and equipping me with knowledge on all phases of my treatment! Thanks!
One of the TOP dispensaries in Orlando. Great flower, concentrate and cartridge options to choose from. Definitely some of the BEST flower I've seen in Florida...HANDS DOWN. The staff is always super polite and helpful if you need advice on a strain. Would definitely recommend to any and everyone.
Doesn’t even bother contacting costumers. Last 4 times I have ordered nobody calls and they show up late. Don’t even bother with picking up yourself that takes 2 hours even after you wait 2 hours for an email telling you that your order is ready. Delivery isn’t any better. Placed an order was told 11 am delivery time. No call no text no email, instead I called after it’s already an hour late and was told we don’t know what happened but your time is now 2 pm. Because I didn’t place my order as soon as it opened and have plans today that aren’t waiting around for people to actually do their job. Zero customer service and zero help. Just the same oh well attitude they always have. Nothing like other dispensaries in the area that actually provide customer service and have your order ready to go.
Best dispensary I’ve ever been to. I’m from Jacksonville Florida and there is no dispensary that has customer service like these people . Sal, Katrina and Mac are absolutely wonderful people. I was having the worst day ever and they took great care of me. There weren’t any complications with my purchase or account set up. Thank you so much
This was my first time here. Gabe was amazing! He was very informative and helped me a lot.. Everyone there was super nice and the wait time was minimal. I will definitely come here more often!
This has been my second time here. I was serviced by Gabriel, and he was very informative and helpful in answering my questions on some strains I was not familiar with. Both times I have come here, I have not been disappointed. The flower is of great quality and the workers here are friendly and kind. I will definitely be coming back again.
I really enjoyed my first time at grow healthy, rocky was sweet she gave me a tour around while carefully explaining everything in detail for me. It was a cute store very clean and efficient with strains and prices on a visible television menu. They vibes really well with me and that made me very comfortable she suggested this amazing cart to me and it had me eating more munchies than Willy Wonka when he was finally able to eat candy. Overall I enjoyed buying from them
SAL and ROCKY!!! They are amazing! Sal is so welcoming and kind. She remembers me each time and is always so polite. I feel at home when I arrive each time. Sal is just a perfect member to the team. Rocky, she is just amazing. My mother is new to medical marijuana and Rocky took the time to walk her through everything. Left no stone unturned. Truly amazing at her job and a wealth of knowledge. These women are just the top of the top. Couldn’t have had better experiences if I tried. My mother and I are loyal customers for life :).
Good customer service, wait sometimes little longer than my usual dispensary. But usual time as other dispensaries.... But HIGH QUALITY products.I Reccomend !!I have edited this to mention that it has been a lot better experiences. I go to all the dispensaries, this IS STILL one of my favorites.
Wish i could give them 10 🌟 stars. A shout out to GABE AND EVIE..Their customer service and patience are amazing. They are so kind and courteous. ALSO A SHOUT OUT TO ALL THE EMPLOYEES WORKING IN THE FRONT. THEY WELCOME YOU ..THEY ACKNOWLEDGE YOU. AND HAVE EXCELLENT CUSTOMER SERVICE. INCLUDING SECURITY..THE PLACE IS CLEAN AND YOU FEEL SAFE. ALSO EVERYONE ELSE IN BACK THEY ALSO ARE APPRECIATED.AND TO GROW HEALTHY CORP. YOU ARE SO LUCKY TO HAVE SUCH WONDERFUL EMPLOYEES THAT ARE A GREAT ASSET TO YOUR COMPANY. PLEASE LET THEM KNOW JUST HOW MUCH THEY'RE APPRECIATED AND THANK THEM FOR THE AWESOME WORK THEY DO. THANKS GROW HEALTHY FOR MAKING ME FEEL LIKE FAMILY...
Excellent dispensary. Clean, well setup and clearly well maintained. Great staff that was friendly, knowledgeable and experienced. Special "shout outs" most definitely earned by Frances and Gabby! Great customer service by those two made it one of the better experiences that I've had in a local dispensary in Orlando or the Central Florida metropolitan area. Another point to note is that if you're a first time customer, they honor the discounts on their preround flower. So basically, 2.5 ounces cost me just $175. That was more than fair. The gal at corporate that I dealt with on the phone (Jess??) was also GREAT! I highly recommend that you try this place out! You'll leave happy & satisfied like I did.
The product is good, however you will be waiting here for a LONG time. As other people have mentioned they lack the efficiency to not run too far behind because they have minimal staffing( like 2 bud tenders) and 1 at the front. There is no advantage to pre ordering even if they alert you of having a complete and ready order. There is little benefits as there is no rewards program or anything to accumulate a discount or credit. Again the waiting is the main issue at this place. They need to either hire more staff or be able to expedite transactions. There should be something specifically working on to go orders so those who choose this option can walk in and out within a relatively fast time.
It really pains me to write a bad review about this place, because I used to have a really positive experience here. The staff and the products are great. But nearly every time you go, you are going to have to wait. A long time. The past few times I've gone, I've waited about 45 minutes. If they're running a sale, they will tell you that the wait time is an hour, but it's actually closer to 90 minutes. And there will not be anywhere to park in their lot. There is no advantage to placing an order online in advance; in fact, I think it may put you at a disadvantage, because every time I go to pick up an order, I'll be waiting there for an hour and I'll see 4 walk-ins that walked in after me to get to go in before I go. Every other dispensary I've gone to has a dedicated walk-in line and system that works well. It's only the only dispensary out there that doesn't seem to have any kind of loyalty or rewards program, and the sales they run are pretty infrequent compared to other dispensaries. After two attempts to pick-up an order today during a sale, the first time being quoted an hour wait and the second time I didn't even get to check because there was nowhere to park, I'm giving up on picking up my order today and I think it's time to take my business elsewhere. Getting medicine shouldn't be this inconvenient and time wasting.
Best Flower in Orlando period. Sal is the best if you call and order she is worth waiting for! She helped me find what i needed and was knowledgeable as to the product and how it lined up with my medical need. Great customer service. Wait is worth it hell i waited 30 years for this!
My first time going to growhealthy today. I ordered online. Got a text about an hour later saying it was ready. I showed up and was out 10 min later and that’s including chatting with the manager. I didn’t even have to ask about the discounts as he told me first hand. Really good experience. The flower is amazing as well as my cart I got. I will be back for sure. Thanks!
Hands down by far one of the best dispensaries around. Great customer service. Knowledgeable when it comes to their products. Big Thanks goes to Gabriel, been my go to guy the past few visits there. Thank you all for the great experience.
Good customer service, wait a little longer than my usual dispensary. But usual time as other dispensaries.... But very good products.I Reccomend !!I have edited this to mention that is sad to say that the customer service at check in has gotten poorly , with sarcasm towards questions being asked about eta. This question is very important and one that needs to be addressed, maybe just one change or the right management makes all the difference. I go to all the dispensaries, this IS STILL one of my favorites but efficiency can be improved.
First time visiting a Grow Healthy and it was wonderful! I was greeted with so much warmth and walked through the process with ease. Steven listened to my needs and helped with terrific recommendations. I am very pleased with my experience...I will be back soon!
Best experience ever. New favorite dispensary. Friendly staff make you feel welcomed. Great selection of product. Renzo helped us. He was very patient and knowledgeable. The whole location staff is wonderful from start to finish.
0 STARS Told to check this place out from a competitor! 1st order placed at 12:45pm. Confirmation has no estimated pick up time. Called 800# after 2hrs, all lines busy. Got the service center. All she could say is they would text me, no eta. 6:12pm nada, crickets. Highly do NOT recommend.
I've been to this location twice and had wonderful experiences both times! Both ladies who assisted me had wonderful knowledge of the products as well as showed genuine interest in my health, even giving me additional suggestions to further help me with my anxiety. I wish I had known their names to really give them props but grateful for my experience and the products
I am giving 2 stars because my first experience was decent. It's a far drive for me but I gave them a shot anyways. However, I have been trying to order delivery, which they highly promote, and out of the 10-15 times I have tried, I haven't been able to get a single order through. I have called multiple times and usually hang up since the wait time tells you 5 minutes, but you end up waiting 20+. When I did get through to them a month or two ago, they told me that they were having a system issue that day and it was wrong on her end too... fast forward to now, and I'm still having the same issue. Things that say in stock are out of stock when ordering delivery as well. But the main issue is that it brings me all the way to telling me when it will arrive, then just loads forever. So you would think that a broken website would've been fixed 2 months later, but no... still can't purchase anything. So... I've pretty much given up trying. Oh well.Maybe making a public post about it will actually do something, since calling doesn't. But it seems they are going to end up with the same reputation as the rest of them.
Sal Thomas and Ollie were all super helpful in getting me what I need and also explaining all the products and how they work! Walked me around the store and was able to give good advice for what I was looking for. Not to mention the quality of their products! Amazing. Will definitely be back
Terrible company. Complete mess.Not sure how this store is. Growhealthy delivery is awful though. I’ve tried ordering from them 5 times in the last 2 years They’ve either been out of product when it came time to deliver or just forgot.Today I tried ordering rosin. Nope. Site crashed and my order didn’t go through. Everything was sold out by the time I realized it. 3 hours on hold later no luck talking to a human.I sincerely hope this company goes out of business soon so we can get something better in its place.
Great experience from start to finish! I’m a first time patient with Growhealthy & Gabriel made me feel welcomed and was just awesome! He was very knowledgeable and professional. Can’t wait to get home and try my goodies. I will definitely be back!
Really nice location for access to Universal or Sea World. Very friendly staff. Sal at the front desk is amazing and was even kind enough to inform me that because it was the first time at this location I get a first time patient discount which was a very welcome bit of news! It's also nice to know of another location and as always the design of this location is a really cool.
Take advantage of the first time shopper deals! When they have flour in the selection is good and the product is fresh. I would strongly recommend the Rick Simpson oil, happy shopping
Really nice location for access to Universal or Seat World. Very friendly staff. Sal at the front desk is amazing and was even kind enough to inform me that because it was the first time at this location I get a first time patient discount which was a very welcome bit of news! It's also nice to know of another location and as always the design of this location is a really cool.
I highly recommend this dispensary. I've been to 5 different dispensaries in Orlando. GrowHealthy's flower quality is the best in Orlando by a large margin. You will not be disappointed. Always fresh, potent and very accurate to their medicinal effects described on their website. Their cartridges are very tasty as well. Especially their fruitful cartridges. Very accurate to taste of fruit advertised. They almost always have plenty of inventory in stock. Bonus points for 6 stars... GrowHealthy offers the best Veteran and Veterans spouse discount in Orlando at 30%!!!Their website is updated daily and accurate to their current inventory, but with 1 exception; their concentrates. Website lists inventory unavailable, yet they have stock in store. However, I was told their rosin is a new product, so this may be the cause of delay with website. Unlike other dispensaries in Orlando, they have no problem adjusting your order once you're in the store, even if you placed it online for pickup.Staff is always professional, nice and very knowledgeable. Although, I do recommend that you arrive no later than 8pm (1hr before they close) if you want to do a walk-in order. I have seen the front desk receptionist turn away walk-in patients during their last 30min of business hours. But I have also seen them accept walk-in patients during last 30min of business hours. I'm unsure what causes the discrepancy.
It was wonderful to meet Bonnie. She was very friendly and helpful. She explained all procedures. This was my first order and everything was perfect!
Slowest dispensary I've ever been to. Two people took 35 minutes? SMH
Good customer service, wait a little longer than my usual dispensary. But usual time as other dispensaries.... But very good products.I Reccomend !!
Love this place. Great product for fair price. I look forward to trying there new delivery service. I highly recommend for heavy smokers and new smokers who need information. There staff is highly qualified and will steer u the right way when it's comes to medicating. Thanks GH CHEERS!!
Awesome service and knowledge bud tenders. Keep up the awesome work!
Only waited a minute for my first time pick up order. Everyone nice.
Ordered online Sunday, got the text my Order was ready for pickup. So I drove over an hour, in a torrential downpour that day, only to arrive and have a terrible customer service experience.The girl at the front desk, colorful hair, didn't catch her name, didn't even greet me with a hello upon entering. She simply told me "we won't be able to get to you today", to which I responded "I have an online order and was told to come in". She sat there, with a blank stare like I was speaking to the wall. A man came up, Aaron, and without asking for my ID, or name, or anything to verify my order said the same "we close at 8, we won't get to you today." But I drove over AN HOUR, and just got the text that it was ready! It's 7:30, you close at 8, there's 6 customers here, what's the issue?!I asked for a manager, blue hair told me "Aaron is the manager". I told her the customer service sucks there and left. First & last time, never again. Go to Trulieve.
Made an online purchase. Got a text that my order was ready. I get to pick it up two hours later and they tell me I have to wait 45 min to an hour or that I can come back. Why would you send a patient that their order is ready if you are going to make them wait 45 min to an hour first time here definitely not coming back. Never had this experience in a dispensary before .
I love coming here just for the service! Every one is helpful and nice. Gabriel offered up information about caring for your cannabis that is essential but not widely known. There is also never a long wait time! I will definitely come back here and recommend to my friends! 🙂
Just need more good stuff not the something s@#$ all the time
Sooo this was my second time here, my first experience wasn't too good. Could've been because they were closing soon. Anyway, Gabe is AWESOME!!!!! Very helpful and patient! Gabe you rock bro! 5 stars for your customer service!
I have to give the benefit of the doubt that COVID-19 had a bit to do with my negative experience here; but it still was not handled well at all. COVID-19 is the only reason you have 2 stars instead of one because I have to at least hope that during normal operations the staff doesn't handle things nearly as abysmally.I was a first time patient. I pulled up an parked in one of the 3 designated spots. As I was getting out of my car there was already someone at my window with a clipboard. He informed me that due to COVID nobody was allowed inside. I explained that I was a first time patient but I essentially knew what I wanted and asked about their selection.They had none. I wanted an Indica vapor cartridge- I wasn't even particular about the strain- and he informed me that they only had hybrids. So I say fine and I ordered what was available. I gave him all my info and my card which he takes inside and puts me in their system.I ask about payment. He told me I either needed cash or to use a special 3rd party website. I wasn't aware of this (which is on me and I get that but at the time I was a first time patient so I think I get a pass) but I tell him that I will be right back with cash, so I drive off to an ATM. TO BE CLEAR: at this point he has my order, my patient card/ID and has made an account for me with them. I am driving away to get payment and he goes inside to fill my order (I presume.) I also called the office inside as I drove away to make sure that there was no miscommunication- I was to return in a few minutes with payment for an order that was currently being filled. I am instructed to call back when I return.So I return with the cash, I call as instructed and I'm told there are 9 people in front of me now. 9 People in front of me- even though I already placed my order, even though they already put me into their system, even though there weren't 9 people there when I placed the order- also remember there's only 3 spaces reserved for their patients in their tiny lot shared with other businesses so I was idling in the road at this point. When I finally watched someone leave to get their spot I then waited there for another 2 hours watching other people get their prescriptions filled and drive away.Finally after failing to get the GrowHealthy staff member's attention a couple times I just decided to call around to other dispensaries. I called Trulieve at Millennia just 12 minutes down the road. I asked how long for a new patient in and out and they told me 30 minutes max.The guy knew this even though he wasn't physically there- this dude was at a call center.I walked out of Trulieve with my new prescription 40 minutes later- right as GrowHealthy decided to call me to tell me my prescription was ready. Hilarious at this point right?Anyway don't go here go to Trulieve, way better experience with a much better staff.
My first time here and everyone was so nice and Informative!! Sal was great with sharing her Experiences with medical marijuana. Toni was very helpful with my purchases. Def go there again!!
Good safe location. Extremely clean store wth great signage.and ample displays. Hat's off to the reps. They do a great job of explaining all there is to know. Thank You Frances with a E., Great job.
The process isn't perfect yet, but you can tell they're making great strides. And the quality of the products is much better than a lot of the other brands in the area
Courtesy, professionalism and high quality. Thank you GrowHealthy for the delivery service. Now I can reduce my 🤢 nausea and recover my appetite. 😁 I'm a cancer guy and recommend GrowHealthy.
So I am currently waiting for the 4:50 delivery. No contact from anyone. They close at 7 so I'm not sure if it will come. They sent an email and a text with the time. Talked to the store and they couldn't get a hold of trailblazer. The products are awesome when they come in through.7:14 just was told they sold out. So what did they confirm when I ordered?
The best dispensary around by far!The staff is great very helpful. Im currently on my medicine so i cant remember everyone that help me but the staff is wonderful. I would recommend anyone with a card to visit here first.
Great product! The prices are a bit higher than most dispenseries I've been too, but the flower is amazing. I stopped in from out of town. The staff that helped me was not great and they didn't fill my online order properly or notify me when it was finished. Front desk staff was nice tho!
Today was my first time at Growhealthy and I couldn’t be happier. Gabriel was very attentive and knowledgeable, he understood that I was new to the program and that I previously had a terrible experience at a different dispensary. He gave me a concise description of every product they carry and answered everything question I had with calm even when I asked dumb questions, it definitely feels nice when you are treated with professionalism while also feeling like you’ve been friends for a long time. I’ll 100% be coming back to this location not only for the quality of the products but for the quality of service.
I LOVE GROW HEALTHY THERE BUDS ARE ALWAYS UP TO PAR AND NEVER DISSAPOINT ! IF U WANT SOME GOOD OLD SCHOOL GAS GROW HEALTHY IS UR GO TO
When you visit ask for Dwight. He's very knowledgeable and gives great costumer service. Great location and staff are very nice and friendly. Definitly recommend it
First time here and it was fantastic! The staff was friendly and helpful as soon you walk in and my budtender, Dwight, was super helpful in finding my stuff and plus told me about future promotions and secret drops! Fire atmosphere! Will definitely be coming back!! 🔥🔥
Dwight helped me and was knowledgeable and personable... this location is so convenient to me I wish they had more specials... that’s the only downside. 5 stars for the service and products when they have everything in stock... 3 for the availability of products actually in stock without having to stalk the site. I really want watermelon tincture... and good incentives at this location.
BEST DISPENSARY I HAVE EVER BEEN TOO . They have great discounts and 🔥 products! Their associates Johnny , Shelley , Joyce were so helpful, knowledgeable, and patient. I will be a forever patient with you guys 😁😁😁😁
Biggest veterans discount in town. Nice people. Efficient delivery, same day in some cases. Quality in general is the same all over but grow healthy wins in my end.
Took a turn for the worse.... Listen to all the RECENT reviews -- Too many other competent dispensaries to be treated poorly with no consideration to others time. It's not their inventory control system. Good luck.
Placed an order on 05/20/20 around 1pm for same day pick up, i got an email later in the day saying the order was delayed and they would hold until tomorrow 8pm. I called them multiple times throughout the day and each person was unable to tell me an update on my order. i showed up to the location and it was not ready. Now they tell me they have sold out on some of my items i had in my order and i have to rearrange my schedule to buy from another dispensary. very unpleasant experience, they offer same day pick up but i have to pick it up 3 days later and half of my order is sold out. will likely not be returning to purchase from here again.
Great quality products! Q is the man. Customer service professional. Waited over an hour after arriving and calling in. Q was the only associate to acknowledge me while waiting in the parking lot. Definitely outrunning all other Team members. 2-1. Keep this man around.
This use to be the best dispensary to go to when G was manager. You can tell that all staff changed, and the service is now garbage. It's sad. You have lost a loyal customer after today.
First things first, the guy with the ponytail on the light eyes needs to be fired immediately and never to be hired again at any dispensary. As a repeat customer, I’m actually pretty disappointed in the experience that I had today but won’t waste anymore time on writing it. Experience it for yourselves or take my word for it.
Great Experience!! Rudy was extremely patient And Very helpful on the phone helping me! I can always count on him to get the job done!
Some of the best flower in Florida and very convenient ordering process. Highly recommend Growhealthy especially if you're looking for quality flowers!!
Usually have a great experience at this location, but in this case I received a text letting me know my pick up was ready, I have been now waiting outside for 2 hours. If you are busy that’s fine but don’t tell me to come and have me wait for 2 hours, you are not respecting my time. Not very pleased, and associates were not very professional. Ps: Had 4 people that showed up after me received there orders before me.
They have the best and most knowledgable staff. Always friendly and welcoming. And product is great too!This is the only dispensary I go to now.
High quality products and superb customer service. Excellent variety of flower and the distillate concentrate they use in their carts may be the best of all the dispensaries in Orlando. Wait times are also nice, which are usually no more than 5-10 minutes.
Awesome staff, patient and helpful. I think an express line for online pick up orders and rolling weekly deals could help make this store feel more competitive.
Totally different from the dispensaries I've been in California. This place is for people looking for high quality products and very professional costumer service. This is the second place I visited after getting my license and I'm a regular now. Great atmosphere that makes you feel comfortable as you walk in. I'm not very familiar with the employees but there's an employee called Jade she's phenomenal and very knowledgeable and polite and there's another employee I think he goes by "Q", he's got awesome costumer service skills and he will explain everything for you with all the details. I recommend this place to everyone 👍🏻
Very cool. Nice layout, Q was awesome, as were the other three people. Li,ll pricey, but quality product. Need to work on better t-shirts . Super good time.
This is my second time purchasing with my medical card. Service great after the initial visit, understandable since new patients must register. Good selection, staff very friendly. Kind of hard to find, you must drive around a bit.
Most excellent dispensary. Friendly, knowledgeable agents that know their product deliver fast service with all the awesome lighted menus, flower and gizmos u would come to expect and need in a complete dispensary supplier... 5 stars ladies and gents 5 stars. (Oh did i mention the MAGNIFICENT veterans discount.) (Or the 1st time visit bonus???) 5 yall
I love this place! Everyone is very knowledgeable about all of their products and helpful getting you what you need. And everyone is ready cool and down to earth.❤️❤️❤️
HIGHly recommended. EXCELLENT first impression made by Alex B and Shelly!!! Warm welcome and an appreciated tour into the facility ! They definitely have a great process to make a customer feel relaxed and comfortable! Very knowledgeable staff with an abundant amount of information. I later returned to pick up and met the other Alex (Detroit) and Jade. Again, A GREAt experience. TWICE in one day by the next shift ! The Flower ..... let’s just say the OTHER of my TOP 2 Recommended ! Great options. Concept is Mind, Body and Balance ! Easy to remember. Great product selection. Great prices. Great discounts. Hours of operation until 9pm which is so convenient for many !!! GROW HEALTHY - I’m here for it !!! Excellent flower and staff !!!!
The product quality is good, prices are decent, staff is polite. My only issue is the waiting room. It's so small, with only room for about 5-6 people to sit, and even then you'd be shoulder to shoulder. Its such a small room that it also gets a bit too warm for comfort in the waiting area. Other dispensaries in the area with similar product quality and prices have much better waiting rooms with proper AC and adequate seating.
Cj is the bomb and edge they both need a special cookie!