Today is and has been such a rough day pain wise. It’s been raining daily for past few weeks and I wasn’t in the best mood. However, it doesn’t take much to be kind. Jason greeted me and almost immediately put a smile on my face. He was so bright and cheery. Then McKenna came and got me to escort me to the back. She stopped, stuck her hand out, and formally introduced herself. Nobody does anything like that anymore. There went another smile. I was in absolute awe with the customer service I received today, was totally worth the extra ride time! You guys have no idea how much this helped me today. You literally turned my day around, thank you so so so much!
Today I saw McKenna she was actually fabulous. She was polite she was knowledgeable she made suggestions she helped me with my order. Also while I was in the waiting room and complaining about my restrictions I was given very good information to talk to my doctor about. Five stars
I have had a great experience every time I go to this location. Mckenna always welcomes you with a warm smile and you can tell she loves what she does ! Great job ! Keep it up. Also got my birthday discount that I was not expecting 🙂 🙂
It was my first time and I was not sure how to even begin. Nate made it very easy. He introduced me to the products and explained the different options these offered.I came away very happy and confident that the products I purchased were the right ones due to Nate’s expertise.In addition, the receptionist is the most wonderful, friendly person. She explained the discounts for first, second and third visits. Nate also offered this info at checkout. It’s nice to know they are looking out for you.Thank you for your help, Nate. I will be returning!
My first visit to MUV was exceptional! Bud tender McKenna was a great help during my visit. McKenna informed me of some new topical products that are now available thru MUV as well as guiding me in choosing products from their extensive line of edibles. Finally top notch flower at a very good value. Highly recommend this dispensary and if you happen to meet McKenna I’m sure your visit will be even better.
I went in for the first time and it was a great experience. Very clean and everyone was so pleasant. I can't remember her name but the young lady with the nose piercings really knew her stuff and was very helpful!
Best customer service ever. They take time to answer questions and help you find the best deals with a smile. I love this place 💗
The general manager here definitely needs to work on his customer service.miscommunication between him and my father who is a senior citizen my father wanted several different strains the manager gave him six of the same. I turned up to the dispensary with my father to take care of the situation as my father is a senior citizen the general manager was extremely hostile initially before taking care of the situation and swapping it out. In the end they fixed the problem
Leonardo has always been a pleasure to work with. Type of personality that will lighten your mood no matter what. I’ve been to plenty of dispensary’s and by far this one has the best customer service any client could ask for. Once again thank you 🙏
Leonardo made my first time at the Taft location so warm and welcoming. This was a great shopping experience. I’ll always remember this visit.
Only reason I gave it three stars is their prices. All the products are great quality! And the employees are great.Sale prices aren’t as good as the others.
Leonardo is outstanding in every way. His beautiful aura, uplifting spirit and positive energy plus his knowledge of the plant and products make him the best! I’m sure you know this. Please thank him again for me. See you soon.Lili
Leonardo is absolutely amazing!! This dispensary is absolutely amazing!! I wish I had known this was here sooner because compared to other places I’ve been, its second to none. I have learned more today than I have in the 2 years I’ve had my medical card. Leonardo was so nice, so attentive, made me feel really comfortable, and helped me find the right products. I have already tried some of the products and all I can say is WOW! I am so happy I came here. Thank you!
Olivia was great. She used all the basic customer skills and went beyond giving me bite size knowledge with a guided handbook of terps. All the best Olivia.
Been there a couple times and they do give me great service but today this girl she was on point she I mean up sold me I mean I was impressed gave me a great deal had some coupons that I had on there for a while and just helped out gave me a lot of new items great price most definitely will go again hopefully she's there cuz she's from Kendall so that wasn't her store but ask for Gigi and tell her that Frankie deal sent you and that you want the same deals she deserved this type of review so have a great night.
After having used a competitor for the past two years, this place really impressed!Good value for a great product. My guide Leonardo was an excellent and professional host.Edit: I was convinced that excellent customer service was a thing of the past, but subsequent visits proved that to be false. Olivia, Andres and Gigi went above and beyond and made sure everything was perfect.I'll definitely be coming back.Thank you, Hollywood Müvians!
I went to Muv in Hollywood today. The girl who was greeting and checking people in is so nice. I do not know her name but she has pinkish hair. She has helped me before and she is full of information. She is so friendly and nice, a refreshing change of pace in some customer service jobs. She took my information, checked me in and passed to to Brandon. He was very nice as well. When I went to the main room, even though everyone was busy they all said hi and greeted me with sincerity. They did that to all the guests that came in. Brendon was very helpful and professional. The place is so clean and has such good energy. Everyone looked as if they enjoy what they are doing. I am one that asks a lot of questions and they have always been helpful and knowledgeable about the products they sell and they have always been this way since I have been going there to get my medication. I can't say enough about the entire staff every time I have been there. Give them a try if you haven't, you will be very glad you did. They are a very pleasant group of people that actually care that you are getting the right product for your needs.
Love this new dispensary in Hollywood! Their selection is great and their staff even better, I had the pleasure of having Ariel as my budtender and she took the time to see the best savings that I would get with my points which is truly appreciated. Definitely going back.
Very nice and open dispensary with plenty to look at, Leo and Alex were helpful suggesting Terps and Gummies.
After having used a competitor for the past two years, this place really impressed! Good value for a great product. My guide Leonardo was an excellent and professional host.
Ariel was such a breath of fresh air. She was very knowledgeable and made my first visit super enjoyable. I definitely will be back and hope to have her as my cashier every time.
Abby provided the singular most amazing experience I’ve had at a dispensary. She was kind, thoughtful, informative & incredibly quick.We need more associates like Abby in this industry. Thank you Abby & MÜV Hollywood!
Abby was just fantastic! Very friendly, personable and very knowledgeable on the products. First time at MuV. I will definitely go back!
Elizabeth was great , very educated on the merchandise and products .She was very helpful . She made it easy to choose . She answered all our questions. I was with my boyfriend and it was our first time there. Thank you for the experience. I will be back.
I had an amazing visit Shaviek was so very helpful!He took his time and listened to my needs!Thank you so much!C U Soon 😀
First time ! And it was great ali helped me pick out all the best products specifically for me
Ali was so helpful and kind. She allowed all my questions and answered them thoroughly. I appreciate good customer service and Ali embodied it 💜
Everytime i Come Ali and Marcus go out of their way to provide me with the most personable experience possible definitely the friendliest faces when it comes to purchasing Cannabis i appreciate you guys!
Brand new dispensary in Hollywood Florida with excellent staff, good products and good sale prices
Marcus,Abbey, and Shaviek have been amazing. they have helped tremendously ever since the first visit and have an incredible amount of knowledge and definitely made the process quick and easy. Definitely check them out when you can!
Was in a rush to work so I put in an order the night before so I came in to pick my order but the store was still not open past 9:15 am and was told the manager wasn’t showing up for another 20 mins to open a store that was suppose to be open at 9Great store lol
Fast, extensive selection, reasonable pricing & friendly customer service. Drive thru for convenience! I’m glad there’s a Müv now closer to me & I tried it.
Drive thru, huge lobby and very nice staff was in and out in 15 minutes on a Friday afternoon
Amazing place with great variety of options and super good customer service 🤙🏼
Great location cannabis as a endocannabinoid system regulator these are the phytocannabanoids your looking 420 strong and effective with 2 plus hr duration in major relief. thank you to the cultivators of the master plant to bring such genetics to the wanting and needing endocannabinoid systems of what will be the world cannabis breeds passion and homeostasis cb2 receptor inhibits sars2 peace and love
Muv is the best medicine thank you and see you again soon Hollywood 😁✌️