The worst wait you can ever experience. Having a pick up order makes absolutely no difference. It's embrassing as a business that something so simple that has been done by every other dispensary can't be done here. It's sad. If your in a hurry and don't want to wait 45 minutes for a pen DO NOT COME HERE. ITS A JOKE. Everything It's a crazy wait. Everyone I know that has been here says the wait is ridiculous. 1 person in lobby will still cost you 30 minutes. Absolutely ridiculous.
Came in, staff was very rude. Spoke direclty to Nia who was highly rude and racist towards me. She should not be employed at this location. Very unprofessional. Will not be coming back.
Delivery is sad. I live in Coral Springs and they just happened to make this location the place that delivers to me. I'm guessing I am too far for them to deliver so they just ignore my order. I placed an order for $1,500+ and still get ignored. They should be sued for falsely saying they deliver to every zip code in Florida.
Today Trulieve do not honor senior citizen discounts on items on sale just full price items what since does that make all other dispensaries honor senior discounts no matter I mean I'm 55 and up. Everytime you get a different person the rules change I think all employees need to be on the same page more training. So my seniors be aware.
This has to be the worst Truelieve I ever been too. The one right off Hollywood Blvd and the 95. Starting with Richard at the front desk who is very rude. Be ready to wait an hour if customers there prefer walk in before you. If you do manage to get past the front door then you have the clueless budtenders to deal with or the shortage of supply. Seems they never have the product I need. This is the 4th time I come here. Out of 4 times I've left with product once. The manager Charles doesn't seem to care about the situation as well. Will not be going there anymore. Do yourself a favor and go to Jungle Boys where you can see and smell your product before you choose and they always have a full menu. Or even MUV right down the street that has great referral program.
Great prices I get ground flower 7 grams for $25 or $15 depending if there’s a sale and awesome customer service
If you love wasting hours waiting in line with super unfriendly staff than this is the place to go. Worst dispensary in the state.I was told online from the representative that I can use my first time discount on anything including the Puffco accessories, but when I went the bud tender called the manager and told me otherwise. Very rude and unfriendly. Will not come back here.
This location is closest to me and usually has better stuff available than the other location I tried. Sometimes it is busier than I would like but the staff is nice and knowledgeable.
I started going to the Hollywood Blvd dispensary because the dispensary on 441 is too busy and has no parking. All my visits to the Hollywood Blvd location have been great. The staff are always very nice and the wait times are very reasonable. The staff at the Hollywood Blvd location are doing a great job.
I placed my order online for a delivery for 5 items for a total of $95 (including the $15 delivery fee). I had to cancel my plans that day so I could wait home for the delivery person to come. When he finally came, he said the total was $40. When I asked him why $40 when my total was supposed to be $95, he said "I guess they were out of the other 4 items. They really should have called you to let you know." I said, "I'm not paying $40 for one $10 chocolate bar." He totally understood and apologized that no one notified me they were out of my other items. Totally unprofessional of this store, and unless they make it right and deliver my items (or something comparable), they lost a good customer to one of their competitors.
The manager was extremely rude to the people who had been working for a campaign that was sponsored by the trulieve company. The two young ladies were super sweet, understanding, and weren’t harming anyone.
Please the gentleman in the front desk very rude and disrespectful. I understand he is old and something’s are different for him but don’t understand his frustration. Not coming back . Thanks
Always a super long wait. Doesn’t matter if you check in or do express check out. Better options for dispensary’s in the area. Won’t be coming back here and will spend my money at any other dispensary. The girl at the front desk was super nice that’s why you guys get 2 stars.
Always a great shopping experience at this Trulieve. Tenders are friendly and help you out with any specials they have. Give you multiple options to choose from. Great Trulieve, so glad I can go to this one and not the Dania one anymore
Overall great experience. I ordered pick-up and it took about 3 hours to fill. I received text messages updating me about my order, and a link to check in to cut my wait time when I arrived (I didn’t check in until I had parked but realize now that I could’ve done it when I was on my way there). The location is clean with a wide variety of products, staff was nice, and they even applied a 35% discount on my first order that I hadn’t known about. I would suggest to just pay in cash, otherwise there’s some hefty additional charges for debit (which they were upfront about it, so no surprises).
i’m so glad this location opened! it’s a quick walk over and it’s always a pleasant experience. short wait times, easy to access, plenty of parking but most importantly the staff is dope! (pun intended..) seriously everyone is so sweet, knowledgeable and their service is always five star worthy. 🙏🏼
I had a great experience at this location. The customer service was amazing and the staff was very knowledgeable about all of the products. In particular, I was assisted by a man named Daniel who was extremely polite and helpful. I would definitely return to this location just for his excellent customer service and the wide selection of products available.
So of course I had to come back the next day!! Just to visit Steph and Anthony again just to keep giving. No but honestly, I’m happy to review my experiences and when it’s consistent and bountiful. How can I not take the time to acknowledge greatness. Steph says she’s number one over there, with a leadership like Anthony and her energy, I wouldn’t doubt it for a second.
Looks like it would be smaller than Dania, but once inside, it seems even bigger!! Wait was close to nothing. Easy in and out. Will DEFINITELY be going to this store instead from now on!! SO nice to have this one closer to me in Dania!! The employees were also SO knowledgeable!
truelieve does it again already one of my favorite dispensaries now they got Khalifa Kush... its a nice smooth blend of earthy and a lil O.G.ish its a nice head high but still functional a bit pricey but thats all packaging but worth it!
Absolutely one of the best experiences I’ve had to date! Thank you @Trulieve_ & @thekhalifakush for a great day! & a shout out to Bari M. Keep up the great attitude!!
Excellent! From the time i walked in and was greeted through the whole process which was new to me, i felt welcomed. Audrey and Stephanie helped me in choosing the best medicine for starting my mom off. They were layed back yet very knowledgeable.
I used to work at the (Ft.Lauderdale) location for a awhile, so most of the employees here at this location I already recognize. They treat everybody as nice & patient as they did before. Charles is the calmest & coolest dude I’ve ever met. He’s probably one of the greatest employees Trulieve hired. I try to tip them every chance I can cause they deserve it. Keep up the great work!!
Amazing experience. Fatimah was so helpful and patient and really took the time to make my experience worthwhile. This was my first visit and I was so lost! Stephanie and Doug were also incredibly helpful and knowledgeable. Overall 100/10, will definitely be a return customer for life.
I shopped at the Hollywood store a few days ago. The store was in a very nice location and parking was good. Very pleasant store, I walk in and the staff was cheerful and amazing. My budtender Veronica, she was Professional, knowledgeable and went above and beyond to show me different products. She educated me well on them. I’m extremely happy with the results. Thanks again Veronica for all your help. Will definitely return. See you soon.
So first let me tell you about the location great location easy to get to parking is awesome the staff friendly knowledgeable especially the budtender named Claudia... She directed me to some beautiful top shelf flower. I've dealt with her before, very knowledgeable ,honest and attentive.. I have to say I was super impressed with the quality of flour and it's potency if there was 10 Stars I would be giving it !!
I had a great experience at this newly opened location. Fatimah, Rodrigo and Richard were exceptional in helping me place an order.
I used to work at the (Ft.Lauderdale) location for a awhile, so most of the employees here at this location I already recognize. They treat everybody as nice & patient as they did before. Charles is the calmest & coolest dude I’ve ever met. He’s probably one of the greatest employees Trulieve hired. I try to tip them every chance I can cause they deserve it. Keep up the great work!!
Damian and the Ft lauderdale team is very helpful with the best customer service! Thank you so much
Have been to so many different Trulieves and had the best experience out of them all here. Liv and Fatimah are the BEST budtenders in Florida.
They have good stock because the store is new and not that accessible. I recommend checking their up to date online menu. These guys are great super quick in and out no wait!
Wonderful staff and beautiful location. New fav store.
Great staff complete service and excellent products in a new very convenient location. Highly recommend