Greg and Jasmine were extremely helpful and patient during my visit and my unexpected expired card. I was patiently and very efficiently promoted throughout the process and had my card renewed and my purchase within minutes. I can’t praise them enough I had a moment of panic when I realized my card had expired 3 days before. So relieved to have them assist me in renewing on my phone.
Everyone here has been so kind and educates you on everything you need to know. I will drive out of my way just to come here. The bud tenders have the best personality! 10/10 exp Johan was amazing. Thanks!
I just came in and saw Cori and Johan as my last stop before going back to college. Every single worker in this dispensary has the kindest soul and always remembers me by name. They always answer all my questions and refer me to the best bud in my price range. They continue to excel and be the greatest people out there, I would recommend insa to every person that I know!
First time visit. Rolled in from Titusville. Easy drive. Easy to find. Stand alone building on a busy corner. Upon walking in I was immediately struck by the layout of the store. This place is modern and slick. Basically everything they offer on display in a case. The nugs are on display in these space age containers which allow you to twist the top and take a sniff through a little vent. Oh yeah. When you pick up the container a display screen on and gives you info on the strain. Unreal.I came for concentrates. My tender Johan greeted me and we got down to biz. I came with a list in mind. I left with a couple on the list and a few of Johan’s recs. When we got to the register Johan opened every jar of concentrate and allowed me to inspect,whiff,etc. Again. Unreal. Long story short I will be making this drive regularly. And yeah. Every concentrate I left with was a headbanging work of art. Biggups Johan!!
Estee and johan were AMAZING! They made me feel welcomed and helped me pick out great choices for my first time purchase will definitely be back. Thank you guys!!
Veronica is amazing! She makes me laugh and is very knowledgeable and helpful Thomas also has a great energy and helped me so much!Roses are red Violets are blue the gas is great and its really green too😂😂
One of the best dispensaries around! Excellent quality of products and amazing staff. The staff is very knowledgeable and so welcoming. There are specials every week. The experience at Insa truly is next level but I cannot brag enough about the incredible staff who will take care of you. Big shout out to Cori who is always so helpful and knowledgeable.
I had a wonderful first time experience! I had the pleasure of being helped by Johan. He was very helpful and knowledgeable about the product and the store. I'll most certainly be back. Definitely worth the drive out from Celebration. I can't recommend this place enough! I'll be back, keep it up guys!
Today I came in to shop, and I was treated extremely poorly by Joshua. I asked for my renewal discount with my new ID that has a new expiration date and Joshua was extremely rude telling me to go to my car to get my phone being very pushy and nasty when I had already had some trouble hobbling inside with my knee brace on. He told me I was just trying to get a free 50% off “out of him.” Among other snide comments. Sorry I earned my 50% renewal for being a patient. The manager did come out when I asked Joshua who he thought he was talking to the way he was. After explaining the situation to the female manager with Joshua standing next to her he said to me in front of management “ DO YOU FEEL BETTER ABOUT YOURSELF NOW” I’m seriously flabbergasted by the entire situation. I’ve never been treated this way at INSA before. Coming from the largest dispensary in Florida I have never had a patient or patient consultant/dispensary associate speak to me that way. I am a disabled person and you just don’t say those kinds of things to a patient or person period. I hope to get in contact with corporate immediately Monday morning.
Leaving a review for Jazmin. One of the employees that have the patience for me. Always smiling and welcoming. I recommend to go to insa they always have amazing products. keeps me coming back.
Walked in to a beautifully clean and welcoming store. Thomas welcomed me and helped me through my order while johan and Jazzmin also gave their recommendations as it was my first time. Everyone was super kind and knowledgeable. Will be back for sure!
Stopped in for the first time today on a whim because I was looking for a good deal and their 50% off first time discount is really nice. I was helped out by Johan who was incredibly knowledgeable on all of the products and gave me a great recommendation based on what I’ve seen so far, so I’m excited to come again. Also the medicine is completely airtight in a can for transport and sealed with nitrogen which for me is a really nice touch.
Visited the dispensary and was greeted by Jazmin G., whose enthusiasm was truly infectious! 🌟 She was incredibly knowledgeable, making the experience both enlightening and enjoyable. 🍃💡 Every recommendation she made was spot on, elevating the whole visit. 👌🎉 Highly recommend seeing her for a top-notch experience! ⭐️🌿
Very nice dispensary in Orlando. Very clean, very lit, nice staff members. Explain things and patient. Will return for sure!
Justin and Greg helped me out and they are great. Please give them a raise. This dispensary is top tier, better pricing, online infrastructure, and way better store design. They let you stack your first two 50% off with store sales. I just bought Flower with a 50% off and a 30% off can’t beat it. Great quality and great employees working, thank you Greg and Justin.
Went there for my first time yesterday, and Johan was the greatest helping me out. He pointed out all the discounts I could use to help save me money and also went over all the best options they had to chose from. Got a nice selection and left being pleasantly surprised at the experience and quality of everything. Thank you Johan!
What an amazing crew! Very knowledgeable & eager to help. So far, I've been helped by Justin & Johan. They both explained so many different things that I'm glad I decided to go as a walk in!
As a first time customer I didn't know what to expect during my visit. The environment was welcoming and I love how products are on display to look at and ask questions. Johan and Cori were amazing! They both were extremely attentive and patient with my questions. Johan spent time educating me on a product a was not familiarwith. He was so kind. They both were. Cori was helpful to my grandmother and recommended a product that will help with pain she is facing. I will definitely be coming back and I got a discount which was even better!
I always greeted and one of the most knowledgeable and personable staff of all the dispensaries..May I also notate that Johan C was very helpful on my first few visits and made sure I was taken care of. I can’t forget Alexis and her amazing charisma and professionalism and always offering top notch customer service making this dispensary and location a top 3 for me with weekly visits. Thank you for the great medicine and customer service
First time there and it was amazing! Holy cow! That first patient discount is fantastic! I loved the layout of the store and the way Corie guided me through the whole process was amazing. I saved so much money and I got the best weed in store thanks to her! Great percentages on THC and Terpenes! You will definitely be seeing me again 😄😄❤️
Visited Insa for the first time today and my experience was great! I was immediately greeted by Justin. He explained the process, how to use the interactive displays, and how to place my order. Pretty much all of their product are on display so shopping was very easy. BT was my budtender and was so knowledgeable and friendly! My overall experience as a customer was 10/10! Can’t wait to try my new goods!
Hands down, the best experience I've ever had at a dispensary. The entire crew is wonderful! Cori, Greg, Johan, and Justin did everything they could and went way beyond my expectations when it came to ensuring I received their great product at a price that worked for me! The entire staff is knowledgeable, friendly and welcoming. Insa has some incredible products and an equally incredible staff. Thank you all again, was not disappointed and you definitely have a return customer after that!!
I found lots of good reviews, and I definitely think customer service is great, but the product didn't wow me, lame weed over priced. I purchased cannabis from many different Dispensaries around town, and I just find it hard to believe that INSA has good prices compared to other Dispensaries.Last week, for instance I got 1/8 for $12.50. Premium flower $25 and $35. Sometimes I get really good bud for $18. I just don't find this place a good place for me. But please keep shopping what you like and where you like, at the end its your money.
Went for my first time today, and had a great experience. I walked in, and there was no wait. I was helped by an amazing woman. I can’t remember her name, but she has short hair and was super helpful. The Gummies she recommended are delicious! The flower that I got is so beautiful and I will come to buy more soon.
Insa is awesome! Great prices, amazing flower, and of course it comes in a tin can. Best containers ever! If you’re a military veteran they’ll definitely take care of you.🙌
I have visited most dispensaries here in the central Florida area and Insa ranks at #1. All of your budtenders are extremely knowledgeable and very friendly. I love how you guys have the flower bar. The design and set up is awesome. Customer service is 10/10. Greg was awesome today with me and helped me out. Very nice, friendly, and knowledgeable. If you haven’t visited, I suggest you do 🙂
This place is amazing.Love what they have done Aesthetically.Larry was one of the nicest people I have ever interacted with.Highly recommend this place.The tech is pretty cool and you can smell what they have and look at it before.Plus using cans is genius and honestly definitely gonna be my new main spot.
I visited the store as a new customer and everyone was very friendly, welcoming and knowledgeable. Larry dispensed my order and he was amazing!!! There was another gentleman there that also helped unfortunately, I didn't catch his name but he showed me how the displays worked which was very cool! I will definitely be going back!!
I like this dispensary, it is quick, cost efficient, and with great products. The staff is super great, the store manager Larry was very knowledgeable and courteous. My mom gets her MJ card on Tuesday, and I will definitely refer her here. My number one spot for cannabis now.
Insa is my favorite dispensary. I am agoraphobic, but I make the 1hr 10 min drive about once a month anyway. The quality of the flower, the variety of it, as well as the quality of the store itself is the reason I go. The employees are all amazing. Shout out to Even the employee from today. Made my visit quick and pleasant. I especially appreciated how the staff kept in touch with me while they had a short issue where they couldn't dispense, but kept me informed along the way until I could come get my order. Will be back soon!
Came in on a Friday morning (day after store opening) and a week later on a Wednesday morning.Well lit storefront with an interactive flower bar and a large merchandise/product display. The flower bar wasn't up during my first visit, but has since been stocked with their popular strains. The containers have vents where you can smell the product and the display will show you the strains information.Staff are very welcoming and I didn't feel like a number. Everyone I met (Larry, Jason, Alexis, and BT) were helpful and enthusiastic about what they were selling. Each visit the store has been empty, so I'm not sure how they handle multiple people. The building doesn't seem to have a traditional, "waiting area" like a lot of other dispensaries. Patients are encouraged to browse and ask questions. They even offered medicine-free samples of their chocolate edibles.They check you in at the front (tablet), then you can browse the displays/menus. You can place an order on one of the tablets, or a staff member will put it in. They offer $50 off $100 for the first and second visits. All of their discounts stack, which is pretty consumer forward. It's nice not having to choose between discounts with fine print and exclusions.I'm pretty satisfied with my purchases. Good product for the price. So far this place is like if Trulieve and Jungle Boys had a baby.I'll definitely keep these guys in mind. My only gripe so far is how hard it is to obtain a certificate of analysis (COA). The website has no information. The patient must e-mail their customer service after the purchase has been made. I'm well aware that you can ask to see the COAs in store, but I feel like that is time consuming and awkward for everyone involved. Both of the "parent dispensaries" (Trulieve and Jungle Boys) I mentioned earlier have up to date COAs on their website. Would love to see COAs added to their website or terpene percentages added to their flower bar.