Girl at counter was very nice unfortunately was given bad info from call center about express pick up. Not express still have to wait in line so useless plus the product not so great. Bought a 5 pack of pre rolled and so far 2 of the 5 pre rolled tracked very badly no amount of spit was fixing these and lost half of the medicine
Service impeccable!! Super pissed off that I had 545 points that I was NOT told I would lose until a friend told me. I will no longer use MUV as my primary. You should have honored my points.
Staff is knowledgeable, friendly, works with your budget. I couldn’t ask for more. Glad I moved my business here this year. It’s so hard to find good service anywhere so get over there!
The staff is always friendly when I go to pick up my products. I have been going to MUV since I got my license! Great experience!
Always a great experience! Pleasant, knowledgeable, friendly. I truly appreciate how kind they are. The product selection is diverse.
Was totally surprised at the amount of product they had! And everyone I I had contact with was extremely nice. It was only 2, but they were both really nice. I know (or think) the young man who waited on me, name was Stephen. I went in for one thing, so there wasn’t a lot of conversation. But I will most definitely be back!
Very professional, courteous, knowledgeable and patient. Still learning the workings of it all, but they are always there to help you. Great place and great people. Would definitely recommend to others.
Spencer was just a really nice guy. I did observe everyone though. I watched every single one of the staff members being so kind to everyone that walked up. Great Job Spencer and TEAM! I’m a manager myself. I spotted the greatness right away. 😊 Keep it up!
Jack E looked out for sure. I let him know what I needed and he gave me all the options. Great shopping experience. Thanks. 3 thumbs up.
Dori was very kind and welcoming. Spencer took his time to explain everything to me and gave me an amazing experience. I felt at ease as a new patient.
Spencer C was a Wonderful Young Man and helped me with all that I needed and he ask if their was anything else that I needed and I told him no not Today but he is a Wonderful Employee and I wouldn't mind him waiting on me and Thank him For his Great Help...
Spencer was great...couldn't get everything I needed but he definitely put my item up for me until I can return and the fact he did that for me means alot...everyone is great...but super shout to Spencer💯💪
Dori was so sweet and answered all my questions. She's a real asset to your company. I've never had a negative experience with MUV and I thank you for that!
I love this place! It’s conveniently located in the River City area. The staff here are amazing! They’re very knowledgeable and they have the best deals! Very minimal waits even when you walk-in (which is what i always do). No waiting 30+ minutes to be helped like other dispensaries. Highly recommend!
Update 12/23So far, I've met Garion, Dori, and Spencer at the dispensary. Thank you all for helping to optimize my orders.The quality that is offered here seems, oh, how do I put it, BETTER then the non-option dispensary in Nassau County.I've Müv'd on to Müv.1st. visitMr. G! Thank you for your service.Garion was informative and made sure that I got the best deal.Ordered online for delivery, and it came as scheduled, ordered for pick-up, and was a seamless experience at the dispensary where I met up with Mr. G!Clean and easy. Thanks Müv crew!
Spencer is fantastic every time! Always in a great mood, friendly, knowledgeable and glad to help. I actually haven't met anyone at this location that was anything less than pleasant and helpful and full of information when I have questions. Highly recommend this location to anyone needing dispensary services!☆☆☆☆☆☆☆☆☆☆☆
Not that any of the weed stores are really 'bad', but of all the MUV stores this is hands down the worst. They are consistently understaffed, they never have the variety the other stores have and if they do they certainly don't update their menu boards or online directory to reflect it. The worst thing is there's no real point in ordering express because walk in is usually faster.However, the staff is always friendly, helpful and courteous so it seems more like poor management more than anything else.
Mr. G! Thank you for your service.Garion was informative and made sure that I got the best deal.Ordered online for delivery, and it came as scheduled, ordered for pick-up, and was a seamless experience at the dispensary where I met up with Mr. G!Clean and easy. Thanks Müv crew!
Peter was fantastic. He helped explain the current deals and showed me his personal favorites. Will be coming back!
I've been to Muv before and they are always nice. The guy that checked me out this this was really helpful. I didn't know I could use first time discounts and he explained them to me. Thanks for that info and getting me back so quickly 🙂
Today was my first going to a dispensary. The waiting room was very nice. Bussines but with a comfortable private feeling at the same time. Bethany helped me understand a little about everything. She helped me pick the product that fit my need & comfort level.. Looking forward to my next visit.
My visit was great. A little short staffed but the three of them had it under control. Dori she always a pleasure kind and caring. And does everything to make your visit great.
Peter is the best !! At least the best bud tender we have had help us. Very informative and knowledgeable. Ask for him next time you’re in for some products he will help you and explain and not make you feel like you’re being rushed !!!
I really wish they would provide the jazz music up front while waiting and also the oil diffuser are very pleasant and relaxing!!! Others also commented the same around me! Peter assisted me and is very knowledgeable and kind and helpful … and he deserves a raise! Please give him the schedule he needs to stay here! It benefits me and others to keep him here! Thank you in advance
Very fast customer service, especially for a Friday night! I had not been to MUV in a couple years, but wanted to try this new location by my house, and I was definitely not disappointed! Peter was very knowledgeable on the products they offer, and very helpful in picking something for me to take home!
Jonathan usually takes care of me everytime I come and he’s the best! He is always welcoming and always makes sure I get the best deal! Always a pleasure visiting this MÜV
Good flower but consistently cannot give you the deal advertised because of limited supply. If it's the first day of the sale, the delivery hasn't come. If it's past that, they got wiped out.
Willie and the other new associate were great!! I had a much better experience today than I've had all the other times I've been! Glad yall finally got some people who know what customer service is!
I will definitely be returning to this location for here on out!!! Carlos and Peter were great!!! Their knowledge concerning the products truly made me feel like I was getting what I needed, and that I wasn’t just another dollar. Thanks again guys I’ll see you next time!!!
This place has won our business with their outstanding customer service. The bud tenders make sure you get the deepest discounts while giving you the best information. Also, the product is pretty much a 3.5 out of five. The discounts make it worth coming back and the quality on their higher $ stuff is definitely a five out of five. I’m also super pleased that they come to the northside, and that alone will be getting them my business for years to come.Once again, customer service here is fantastic and it’s the shortest wait time that you’ll have between here and Fernandina.
Sky marks MUV has been my go to ever since they opened. They have a wonderful team of employees, all super helpful, respectful and very knowledgeable. I’ve been to many different dispensaries and this one is by far the best! Today I had the pleasure of having Jonathan help me, amazing customer service from him and every employee there. They also have really good deals on 99% of the time and the wait time is great.