Beautiful store design & the Staff… Chuck and Colleen are hands down professionals. Real connoisseurs of the market and are some down to earth people 💯
Peyton was awesome!! So knowledgeable about the Sunburn products. He helped me pick exactly the flower I wanted and also got me some great deals too!! He is doing a great job for the customers!!
Chuck and Blake delivered my flower right to my house. The communication was phenomenal and the flower was even better! 10/10 recommend Sunburn's delivery team.
Great dispensary experience! I’ve been here a couple of times so far and I’m sure to go back. The staff is super friendly and knowledgeable.I had the pleasure of having Echo help me yesterday and she was great!Definitely check this place out. They have great products and hard to beat specials.
Yet another killer experience on my Sunburn Sunday. I look forward to it every week. Today, Colleen took care of me and to say she was professional is an understatement. The information she provided was extremely helpful. Colleen is on point!
Not only was I welcomed warmly as soon as I walked through the door by Brittany, but I was made fully aware of all and every special offered by their location that day. Large quantities at incredible prices and a helpful and knowledgeable staff. Great experience. Will definitely return. 👍👍💯💯😊😊
This is a Great Place. Jasmine and Jason were Friendly and helpful. I was in and out quickly. Definitely be back
My first visit was amazing. Brittany provided phenomenal service. I ordered online and quickly received a text that my order was ready. There was zero wait time. Most of the things I bought were at a 50% discount, which my wallet appreciates. I will be back … many times. Keep up the great work!
Such a beautifully laid out store. My friend was able to purchase her meds and the staff was super friendly and accommodating. Even gave recommendations on gummies and gave us our options. They even told us about the promotions and helped us get some discounts.Highly recommended for your medicinal marijuana purposes.
Peyton our bud tender was very personable and knowledgeable and the girl in the Dispensary was very personable and knowledgeable also, as we were just tourists on our honeymoon! Would HIGHLY RECOMMEND THIS PLACE!!! If I could give more than 5 stars y'all would definitely have them!!!!BTW this isn't the right name..got married remember? Lol
Today, I had the best shopping experience with Brittany. She was very informative, and took the time to get to know me as well. Like we were friends forever! Thank you for everything and keep up the great customer service! Happy 420 🙂
Colette and Brittany were very helpful. I had never heard of sunburn cannabis before and live on the outskirts of tampa. They let me know how to get ahold of the sunburn in Tampa and also that they had free delivery. Thanks to them I enjoyed my stay in key west!
Great service with Max and Colleen. They helped walk me through an issue with my card and we got it worked out so I could make the purchase. Highly recommend stopping by if you’re in Key West!
One of the best dispensaries in the state. Great vibe, products and service. Max, decked out in a guille suit signed me up while my wife and I checked out their wall of pictures. Peyton was on point and very helpful with all the info on the products and Maddie was very sweet and helpful as well. A great experience. You guys rock!
Jasmine was a huge huge help when I couldn’t decide on what to get she always strikes good conversation and is always so polite and nice to customers! Brit is always so kind and really adds to the environment of sunburn she makes you feel very welcomed great customer service! 10/10 would most definitely recommend this dispensary the atmosphere is just really comforting!
I generally just look for good deals on flower. This is a great spot for flower. The products so far have been super fresh. Brittany is fantastic. Great service. Staff is knowledgeable of products and deals and surprisingly won't accept tips.
Great environment at the Key West store. Brittany really helped me sort out the products and identify my needs! So knowledgeable and helpful with a great personality to boot. I would recommend her and your store in a heartbeat. Thanks Sunburn and Brittany 😁
Amazing experience! GM, Dana helped me and was so knowledgeable and kind! I can’t wait to checkout more MEDMEN, and enjoy these amazing, high quality products. ❤️
I can not say enough good things about the entire staff. The atmosphere is calm and welcoming. They are genuinely interested in understanding your particular needs and describing products that give you real results. I fractured by back six months ago. Pain creates problems throughout your body and life.After a month of no positive results I applied for a medical card and went to Med Men. The lotion they suggested has been amazing for by back and the preloaded pens increase your general feeling of well being. Highly suggest you give them a try when in need. Great people and products.
Awsome staff....came into town for the day by keywest Express. I was fortunate enough to get a 15% discount so I tried you guys out. Product was good as well. Left a painted rock for the staff. Hope a dispensary opens closer to my home. Sarasota is far drive from fort Myers. Do you deliver?
Every single time I step into the Key West MedMen the atmosphere is always warm and welcoming. The staff are all well versed with all of the products they have and will give you their recommendations and other client favorites. My medical experience in Key West would not be the same without MedMen. Living in Key West is paradise but MedMen truly gives value to our island.
This was some of the best customer service I’ve had in town from any dispensary. Tyke was so helpful and answered all my questions I couldn’t ask for more. Just to top it off there products where great and I’ll for sure be going back. Side note keep looking to catch those shiny ones!
MedMen key west is AMAZING! The only thing better than their medication is the staff. Brian and Dana helped me from my first visit and now know me on a first name basis and are all ways more than willing to help and answer any questions I may have! Thanks guys🤙🏽
Great looking new store and very upbeat staff.However, staff do not seem to be well informed about the ingredients or the extraction processes used. In store staff gave me some incorrect information (did not know that coconut oil is an MCT or medium chain triglyceride) and the lady who answered the phone had to go look up the information.Two other issues that are company related and not store related are the utter lack of information on the website about ingredients and extraction processes and the environmental impacts of their products e.g. too many disposable batteries going into landfills and the way the product is over packaged making more landfill contributions.
The crew are friendly, considerate, patient and knowledgeable .Brain, Jacob and Kelly were particularly helpful*
Beautiful store and coveted MedMen selection of products finally in Florida