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First Help Urgent Care Clinic – Lakeland

1801 Crystal Lake Dr – Lakeland, FL 33801

Specialties: Family Medicine

Hours: 8-6

Phone: 863-937-8886

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SHEA STAPLETON
SHEA STAPLETON
17:51 13 Apr 18
there is not an option to do a negative star. They don't even deserve a one star. These people are horrible!!! Very arrogant. never never never go to them. They need to get their act together and be reminded why they are there in the first place!!! very dissatisfied!!read more
raquel nunez
raquel nunez
17:27 20 Jul 18
Was going to take my daughter to be seen but after reading this reviews NO WAY!!!!! Thanks!
Shayna Urrabazo
Shayna Urrabazo
21:53 19 Sep 17
TERRIBLE PLACE!!! Walked in and waited an hour just to be seen. When seen the doctor on at the time (unsure of her name but she was mid height, slim build, black, braided hair and spoke with a seemingly Caribbean accent) was terribly rude. She walked into the room and asked a question - when I proceeded to answer she cut me off and said, "a simple answer." So I gave her the answer. She then walked in and SQUEEZED the area I was in pain and gave me directions to apply heat conpress three times a day and walked out of the room. There was no goodbye, no eye contact given. No one in the office seemed to care about any patients. I will never go back here and I will always warn people I know NOT TO GO !!!!!read more
lori natale
lori natale
05:54 24 Jan 17
Miss Iooyla is terrible...horrible bedside manor..she refused to refill my rescue inhaler after only seeing her several weeks before...her response was I don't remember your face sometimes people cough 20 years ago and want an inhaler. As I had to fly out I did not want to travel without it since I misplaced it. She stated I must have known I was traveling and I should have came to see her again..well "dr" Iooyla or should I say miss thinks she knows it all ..I didn't cough once 20 years ago I've had asthma for 30 years..and no I didn't know I was traveling as my father passed away. Also said she likes to see her patients every 4 weeks. Well some of us don't have insurance and can't afford to come see you for no reason. Saw her twice and would never ever see her again not recommend her to anyoneread more
David Stoler
David Stoler
17:13 14 May 15
Ex Air Force Major, Dr Tommy Louisville has been my PCP for 4 years. The staff is always pleasant and always makes me feel welcome. With all of the corruption around the country in Dr offices, I highly enjoy seeing the many signs posted in his. "We do not prescribe schedule 2 or 3 narcotics" The main reason I return to him. Highly recommended!read more
Leif Cardwell
Leif Cardwell
12:55 19 Sep 18
I was referred to this sad place by worker's comp. The support staff acts confused. I was made to wait over an hour, even though I was the only customer for the better part of the hour I was waiting. Finally the Doctor condescended to see me. He was arrogant and treated the consult like I was only after drugs or something. I was obviously badly banged up from major trauma. I explained I was in severe pain due to a neck injury and I had many stitches in my head. It had been over 10 days since the trauma and was time for the stitches to come out. The Dr reached out and, without warning, yanked my head forward. This sent a shock of pain down my spine. He then said he was not going to remove the stitches and told me I needed to go back to the ER to have them removed. Unfortunately, that is not how worker's comp operates. I left the office in shock of how rude the entire experience was. I immediately complained to my worker's comp adjuster. The adjuster apologized for the poor performance of their contracted vendor. I was then referred to another, much better, place just a few miles down the road.read more
louis ruggiero
louis ruggiero
12:14 08 Oct 18
Good doctors
Roy Rickman
Roy Rickman
16:11 10 Oct 18
They treated me like family. Sweet, polite, and quick
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