Ayr Dispensary in Gainesville, FL
Based on 382 reviews
Gabrielle W.
1726496242
The hours listed aren't accurate (the doors are still locked at 9:38am on a Monday when the Google, website, and app hours say open), and they tend to lock their doors before the official closing time. Customer service has never been the friendliest either; I often feel no inclination to leave a tip. On one occasion, I even had cash ready to tip, but after dealing with a particularly rude budtender, I chose not to. (I only came for a specific stackable discount; their products are never competitively priced enough to compel me to order compared to Vidacann or Müv)
Patrick L.
1725663827
Mike and Shaun (Shawnin case it’s ether spelling)Are super friendly. Helpful guys was in and out.Friendly& clean. Will come back thru if I’m in the area.
Tammie E.
1725430034
The staff at AYR are always very helpful, they've helped me tremendously and that's not even mentioning the awesome sales and reward point program.
Cesar A.
1724804098
Travis is awesome, he was apparently helping the Gainesville store. Great guy, very friendly and highly knowledgeable. Great person to have in the company.
Serena D.
1723163641
Some of the cheapest cart prices in town. So far i have gone twice gotten carts both times. First time was the normal 1g carts. This time i got the special they had which is 2 live resin carts for 50$. So far so good.
Ethan G.
1722784454
I’m always in and out. Workers are usually very kind, entertaining, and easy to talk to about their job or life. Great customer service, products, and everything
Alexis G.
1721328469
Very nice and helped me out. First time customer I just got my card and they were very helpful in helping me try to find what will be good for me. Will definitely be coming here again.
Waymon New (The D.
1720709590
AYR is committing fraud selling Haze brand cartridges 1 gram live resin. They are only 3/4 full. I called corporate and was offered a $20 credit for my inconvenience??? I have spent several hundred dollars with them and feel I have been robbed!!! The stores manager says it's because the machine that fills the cartridges is having problems filling them to the correct level. So I guess that means I lose!!!??? I have filed a formal complaint with AYR and will be filing a formal complaint with the Better Business Bureau!!! Remember this is medication!!!!
Juli A.
1719588272
I just tried calling. Rang several times, was answered and hung up on. Really? Why have a phone number?Drove there and walked in. I told them I had a bad experience last time and wasn't really comfortable but, I live nearby. The guy seemed to get an attitude and when asking about the vapes, acted as tho I didn't know what a vape pen looked like even tho I had said I had several with me. I don't get it. I'm old. I'm honest. I'm also a paying CUSTOMER. Will drive cross town to the other place.
Mike H.
1719502956
Very friendly and helpful good selection of products special s great experience for a first time customer
Michael W.
1715463385
Classic bait and switch!!I am disabled... i use marijuana to treat my seizures. I put in an order today on my phone and it came out to $49 and some change...They never sent me a confirmation email or a receipt and the text message I received was very short and only had the order number on it saying it was ready to be picked up. When i walk in everything is fine until the budtender insists on selling me a different product than what I ordered and was checked out with that my order is $10 more than what i checked out at ($58 and change instead of $49 and -10%thc (when i brought it to his attention he said 'listen man when you get over 50% it's all the same.. really?! Then why are we talking about it?). They did not provide me with a receipt upon ordering. And unless i can provide proof that the receipt is wrong I have to pay more money for less thc. I ride an ebike from Santa Fe college area of town all the way to 3rd street to go to AYR because they have the cheapest carts usually. The staff is always super helpful. Until they aren't. The kid behind the counter was literally shaking... and said I threatened him.. make sure i keep my voice low because the building echoes and the and the owner comes out and says 'what's the problem?... and when I begin to speak she claims that 'she isn't deaf' ok.. awesome! Me either! (Talk to the person who decorated your shop bare walls so you can try to rip people off then make them look like a loose cannon when you call them on it..) and stands behind the kid and reassures me that unless I have proof that they didnt give ..... that it's tough luck 'all she can do'.. pitiful right? Your website is broken and you just cant do anything? Crazy that I always get the emails about your sales but somehow cant get a receipt when I order. But your customers have to EAT IT on their end. Im not mad it's just bad business. This review will cost them eay more than $10. Cheers!Crazy how your computers don't work properly and then your staff argues with me for 15 minutes before susan the own came out and tried to make it look like i was being rude to the staff. Your card reader is always broken and your website doesn't work properly. I was there for 30 minutes trying to explain my problem that i had ridden all the way across town after receiving what i thought was a good price only to have it switched. Now they want to help with my negative experience?!.. ill never come back in your store and I'll make sure I steer others away as well.
Michael W.
1714676794
Classic bait and switch!!I am disabled... i use marijuana to treat my seizures. I put in an order today on my phone and it came out to $49 and some change...They never sent me a confirmation email or a receipt and the text message I received was very short and only had the order number on it saying it was ready to be picked up. When i walk in everything is fine until the budtender insists on selling me a different product than what I ordered and was checked out with that my order is $10 more than what i checked out at ($58 and change instead of $49 and -10%thc (when i brought it to his attention he said 'listen man when you get over 50% it's all the same.. really?! Then why are we talking about it?). They did not provide me with a receipt upon ordering. And unless i can provide proof that the receipt is wrong I have to pay more money for less thc. I ride an ebike from Santa Fe college area of town all the way to 3rd street to go to AYR because they have the cheapest carts usually. The staff is always super helpful. Until they aren't. The kid behind the counter was literally shaking... and said I threatened him.. make sure i keep my voice low because the building echoes and the and the owner comes out and says 'what's the problem?... and when I begin to speak she claims that 'she isn't deaf' ok.. awesome! Me either! (Talk to the person who decorated your shop bare walls so you can try to rip people off then make them look like a loose cannon when you call them on it..) and stands behind the kid and reassures me that unless I have proof that they didnt give ..... that it's tough luck 'all she can do'.. pitiful right? Your website is broken and you just cant do anything? Crazy that I always get the emails about your sales but somehow cant get a receipt when I order. But your customers have to EAT IT on their end. Im not mad it's just bad business. This review will cost them eay more than $10. Cheers.
Caralene F.
1714515597
Cheryl was a wonderful person to encounter with a great sense of humor. Loved the laughs she gave me after a long day of work. Also with with her suggestions and great service I bought more than I came in for. Love people like this. The works needs more Cheryl’s.
Dale S.
1714494611
I just got your app. Filled out my profile and now open your menu. Cannot see your product. Cannot get anything to open except your map. I would love to try your product but very hard to when i can't see the product.
Cassie G
1712781121
Went to purchase 2 carts over the weekend, guy wouldn't sell me any and was claiming I didn't have enough recs but kept trying to get me to buy a half gram, I called the relief clinic and told me I had enough to buy and had no idea why he wasn't filling my prescription. Went to the location in Ocala, and a guy there gave me a number to call in case that ever happens again and had 0 issues getting what I originally wanted from the location in Ocala.
Tip D.
1712520299
Normally I have no issues, BUT My last experience here was Terrible! they falsely advertised a Sale Online, and when I went In the associate tried to help and figure out things; However Michael***, one of the associates tried to Bully me out the door, acten as if he couldn't find a solution, was Very Rude, and Short, disrespectful, He acted like he was a Body Guard at a night club. I can think of so many other ways to handle a customer, yet he Failed at every aspect. I'm Not the one who Made the Ad!!!! The Sale should have been honored. I HATE IT HERE!!!!! IVE NEVER HAD SUCH A EXPERIENCE AS THIS ONE. NOT COOL DUDE. Just Awful 😖 😱 😨. I'm wondering is this something the company condones?? Is this how AYR treats customers?? Hmmmp????
Apostle P.
1712238572
Love these guys, always super friendly and fast.
Jason M.
1706734728
Very poor customer service! Don't throw away none of ur boxes if u need a return cause it was made right. I spend atleast 300 a month here and can't believe they won't return a cart.I never treat my customers this way! They just lost my 300!
Shyenne J.
1704826624
Love coming here every time and the workers and nothing less than absolutely stellar!! They’re always so helpful and knowledgeable they really make the entire experience for me and they make the environment of this dispensary very comfortable. Of course Cheryl is my favorite lady but I’m greeted with open arms and a willingness to help by whoever is working without fail!!
George G.
1703946224
Conveniently placed downtown near both restaurants that I happened to cook at I've never ordered any flour or any product from Ayr that wasn't top-notch 100% premium! Their staff is very friendly and knowledgeable and their discounts are amazing and always seem to be there when you need them most. A y r cannabis dispensary has literally saved my life and I appreciate them in their services so much!
Jose S.
1702417007
I just picked up Some Boston Rutz from The AYR Store here in Gainesville and the team was knowledgeable and friendly. Their team is so knowledgeable and friendly.Love this location and their
Jen B.
1699751129
I'm giving three stars because of the price.However, the budtender (cashier 52657) was highly annoyed by any questions I asked, and he was extremely condescending. He was obviously having a bad day. When I called him out on his attitude, he became even worse, accusing me of having the attitude.I did not appreciate being treated like I was, especially after I tipped him. I didn't have to; and he really didn't deserve it.This was my first and last visit to this store. One of my questions was whether there was any special incentive for me, being a first time visitor. His response was, "You're already getting 55% off." That response was unnecessary.My other question was whether I could request arthritis-friendly containers, with round lids. He interrupted my question and told me that Florida State law says that it must be in a childproof container. I thought he must not have understood my question since I was interrupted, so I repeated it. He said, "I just told you..." Then he repeated his statement again. How rude.I'm not sure why he thinks that other containers AREN'T childproof anyway, especially since they have those types of containers in the store. THC is THC, and I've received my flower in all types of containers from different dispensaries. I've even received it in resealable bags. If he didn't have a good answer to my question, he shouldn't just make an excuse up. Dispensaries choose which types of containers to use. AYR (previously Liberty Health Sciences) use the WORST and hardest to open containers. It's painful opening them when you have arthritis in your hands.I was completely disappointed and surprised by his condescending manner and unprofessional demeanor. If he doesn't like his job, he should find another one. Don't take it out on customers who are spending their hard-earned money. His personal problems should not turn into my problem.I'm quite positive he's not the owner of this business. What a shame that he was the representative of it this day.The other budtender was super sweet. I feel like I got the short end of the stick today as far as customer service goes. Every employee should give the same good service, and every customer should receive the same good service.
J T
1693323341
You can run around town and try and find a better price and product but for me I'm happy with the flower and carts and the price is unmatched anywhere else. I have been a repeat customer and will continue as long as the price point and quality stay the same.
Ian
1691527198
I don't know if there was new staffing change or just a bunch of people I've never seen before but the last few visits have been very pleasant compared to a few months ago. My most recent visit was with a very helpful person named Lindsay. The products are worth it when they're on sale. Their eighths are worth $10-$20 and their vapes aren't worth paying more than $20 for a gram. Their concentrates are worth $25. Anything above those prices I wouldn't go but as long as they keep those prices they'll continue to get my business.
Roxanne J.
1689953015
Tried to go for my first time and they were rude and not trying to help. Would recommend any other dispo than this one.
T C
1688674652
Items ordered online are ready between instantaneously to 30 minutes. Staff is courteous and knowledgeable. Sales daily make it a pleasure to shop. Only complaint I have is the small selection of products and frequent out of stock items. Even with that, they are still the best in Gainesville.
Emily A.
1688169169
Too inconsistent with my visits. Sometimes they are knowledgable, quick and friendly. Other days it smells like BO in the whole store, there is nothing worse than walking into the dispensary expecting to smell pleasant slightly weedy, and get hit with the boys locker room or a can of cigarette butts. The employees also seem short, moody and not very customer service oriented at times. Prices are good tho.
Damian W.
1686851714
Friendly, knowledgeable staff that is patient centric. Great products. Veteran and Student friendly. Never have had a bad experience procuring medicine there. Thanks for the positive vibes and experience every time I visit.
Brit F.
1685672459
Michelle D. was so kind and knowledgeable! Was my first time and I was a bit nervous, but she talked me through everything and made the whole experience enjoyable! I hope she's there next time I need to come in!!!
Leah L.
1677245303
It was the best experience here at liberty..super friendly and so much faster then the other dispensaries.. I didn't even have to wait in a waiting room...I would definitely be going back .. I also lobe the prices..5 stars for sure
James K.
1671247752
This dispensary is the best in Gainesville FL as for the quality and and variety of flower at a price that ppl can afford . . . Staff is also great your in and out in just a few minutes. Never have I waited more then 6 mins to get service.
Audra E.
1666018389
Been in around 4 times now. I didn't have any issues until today. Teach your employees how to talk to folks. Did not care for the way your employer talked down to me. Not to mention how he hurried and cashed me out. If my business is not wanted there then I have no problem going somewhere else
Juli A.
1665787695
Ordered online. They don't have a loyalty program or if.tbey do, they're not helpful. Will not come back to the Gainesville location ever again. Snotty people work there and aren't helpful at all. They don't care about their patients. Only one person was masked. This is supposed to be a pharmacy/health store. And... Look at this product. Looks like someone already used it.
Daniel S.
1663588002
Very happy with the quality and price of my purchase (Pineapple Express .5 vape). Staff were extremely friendly and helpful. Convenient location. Will return. Highly recommend.
Erica D.
1661354125
Went in with a first time buyer card. The guy had to enter my info into the system. I got 2 carts and 2 batteries. Walked outside got into my car. Tried to put the cart and battery together, they do not fit. So I walk back inside (never left the parking lot) and asked for batteries that would fit the carts that I just purchased. The guy says hold on I have to ask my manager. Then comes back and says”unfortunately there’s nothing we can do. We are out of stock on the batteries for the carts you just purchased. And btw we aren’t carrying the carts that go to the batteries we just sold you. Thank you have a good day. So I’m left with 2 carts ($75) and 2 Batteries ($35) and still do not have 2 things that match. Any reasonable person would automatically assume they can not refund or exchange on carts. Batteries on the other hand should absolutely be refunded especially when they knew I am new to this and yet they sold me 2 products that can not possibly go together. I will not go back to this place ever again. I’m stuck eating either way I look at it ($35) for batteries if I got get new batteries for these carts or ($75) for carts if I go find the carts that actually fit what these people sold me! Totally disgusted by how that all played out. Love and learn do not go in there again
Vasili C.
1661213671
Ultimately, what determines whether or not a business receives a good or bad review from me boils down to the service. And FABIAN is today’s reason why I’m leaving LHS a 5-Star review! To make a long story short, I had a defective device and Fabian did absolutely EVERYTHING in his power to accommodate my situation. When he wasn’t able to quickly get ahold of a supervisor to assist, Fabian reasonably and responsibly took matters into his own hands and replaced my device as quickly and efficiently as possible. Thank you Liberty Health Sciences for going thru your applicants this diligently; it paid off.
Kaleb M.
1658419508
Best carts you can get in gville hands down. Friendly staff there as well.
April C.
1655970108
The manager is amazing.. the whole staff is so helpful and always makes me laugh
Brian B.
1655258418
Best deals in towN for vape cartridges, edibles, flower, pre rolls, and distillate syringes. The staff is super helpful. Always trying to hook you upWith the best deals. I would shop anywhere else. Lake City, FL location is off the chain!
Alan B.
1653400423
Good selection, decent price. Staff is great as well!
Kimmian S.
1651687374
Awesome deals and prices staff is nice and prompt only complaint is parking which in downtown gainesville is a nightmare pretty much everywhere
Patti K.
1650457551
I love Liberty health science, they have come a long ways they have an awesome variety and the people that serve you are just as awesome and knowledgeable highly recommend them their sales are fantastic
Judy M.
1650318161
Everyone is friendly, knowledgeable and very helpful. Products are good too.
martin M.
1647883794
Great selections of products! Knowledgeable staff as well friendly. I'll definitely be a return patient. Check them out!
Keenen R.
1647635754
They always make the weed buying experience here so informative! I like that they know what they’re talking about and they do with so much energy ! You can tell they really like what they do ! I appreciate the good customer service ❗️
Shannon E.
1643232270
This store is Awesome! The Staff are Professional ,Happy people,Good Service, and Never a wait. Location is very convenient too!
Devin M.
1640633797
I never give bad reviews and the store itself is probably fine. This is just so the guys in corporate will take notice. I learned my lesson first time in. I bought some distillates and learned the difference between botanically derived terps and cannabis derived terps. The Hawaiian Haze tastes like Sun tan lotion. The Raspberry Kush is ok I guess, still tastes like Kool aid though. I don't know who likes this stuff but, as a long time smoker from Oregon I wasn't expecting such a strong fake flavor. Maybe hire someone from Oregon to handle your terp extraction and ditch the botanically derived terps. They taste fake and aren't doing the thing that terps do. Maybe learning about the entourage effect instead of worrying about flavors is in order here. Science is in the name.
Dillon B.
1638521563
Amazing staff and fair pricing.
joshua P.
1637802071
Great customer service. Friendly and knowledgeable staff and very fair pricing. Love this place.
Scott W.
1634647981
Best budget friendly oil in town!! I'm regularly in and out in under 5 minutes. Papa's is one of my favorite canna-brands. Just stick with the vapes and concentrates here 😊
Scott W.
1634292727
Best budget friendly oil in town!! I'm regularly in and out in under 5 minutes. Papa's is one of my favorite canna-brands. STAY AWAY FROM THEIR FLOWER. Every time I buy their flower I wonder why I even bothered giving it another shot. Just stick with the vapes and concentrates here 😊
Nathan C.
1634055891
Had a great experience today at LHS, staff was extremely knowledgeable and helpful as usual, and were able to get me my medication at a great price despite my own confusion over the sales price. Was definitely my mistake but they had no problem making sure I was completely satisfied and taken care of. Never a bad experience here, always leaving happy.
EmilyGrace T.
1632432782
I love this place. I think it’s the best, & it’s products r locally grown & processed. They have really nice people working there. & Great products. My fav thing is their carts, & their discounts! My fave store!Only thing is, they need to get some better edibles-like some gel capsules with myrocene & maybe some kief. But besides that, they’re the bomb!! #LibertyIsNumber1!!
John L.
1625236480
They’ll give you nothing but the run around. Don’t waste your time. Go elsewhere. They cheated me out of over $100.
Frances Dukes W.
1623419904
I love these guys are always helpful always willing to go above and beyond with the patients
Lois S.
1622852658
awesome staff, service product, and fantastic sales. keep up the great health care services.
EmilyGrace T.
1622070593
I love this place. I think it’s the best, & it’s products r locally grown & processed. They have really nice people working there. & Great products. My fav thing is their carts, & their discounts! If u go to Dr Davis you get 20% off on their carts!! My fav store!Only thing is, they need to get some better edibles-like some gel capsules with myrocene.
Dan H.
1620428970
Insisted I wear mask over my nose even though I have a health condition that prevents me from doing that. Not the first time Ive had problems with them over masks. There is no local or statewide mandates for masks so they are doing this on their own. Im literally a shareholder in Ayr Wellness, their parent company, and was treated like this. Definitely selling my shares and contacting corporate officials about this.
Cackalacky_80
1619544739
Second best flavored carts in my opinion. Unique flavors like pineapple, grape, and pear are stellar hits. Blueberry & mango fall short on the flavor profile and Cream-sicle is quite harsh and has a rough after bite. Popcorns are top notch and they carry flagship favorites like white widow, banana OG, grand daddy purple and more.
Team G.
1618941671
I visited Liberty Health Sciences in Gainesville fla on 4-17-21 for the first time. Not only was i greeted with a smile by the employees each one of them were exceptionally helpful. I was able to order what i wanted without the hassle. My choices were easier with their input on what they thought of each product. (based off their own or close friends use)I would definitely recommend this place to my family and friends as i already have. They have a wonderful rewards program, the store was clean as well as the parking lot. All in all great experience. They were out of the size t shirt i wanted but I will keep up with them to see when it becomes available. EVERYONE STOP BY YOUR LOCAL LIBERTY HEALTH SCIENCE AND TELL THEM REBECCA LUSIGNAN REFEREED YOU!! YOU WONT REGRET IT!!
Eric Y.
1618077408
This is an amazing team! Great products and even better customer service! Don't go anywhere else!
Jessica C.
1616950240
Horrible experience as a first time patient I won’t be returning. There return policy is awful. I purchased 6 of the wedding cake disposables and the taste of them makes me feel sick as soon as I taste and smell it so I asked to exchange the other 5 I hadn’t touched and was told there was nothing they could do about me not liking the flavor of them. So basically I just lose out on my milligrams and medicine then because those will be of no use to me. I feel like that is wrong. I didn’t touch them and all I wanna do is get a different flavor that I can tolerate. The return policy should of been explained more clearly and I might not have purchased so many. As a first time customer I will not be returning unless this issue is somehow resolved and it’s not looking like it sadly. Trulieve it is for now on.
Lisa J.
1616296201
This is one of my favorite stores in G'ville to shop! Great prices and great staff providing superior customer service! Thanks, Liberty!
raymond G.
1614279630
Nice store great staff, but difficult to find and limited parking spaces
Victoria V.
1612647242
Tiff and Javi were super helpful during my checkout process! They honestly made my day, and created a very welcoming environment. If you have any questions about the different products and how they work, don't be shy to ask the staff! Will definitely be back
trevor S.
1610994173
Great staff and great products. They do not offer discounts on flower for veterans. This is the only reason this will not be my main dispensary.
Ryan D
1610900008
They have really improved there quality & selection since they first opened in florida.
Jake J.
1610814563
Tiffany was awesome! She and Kristine had the personalities and customer service skills.
David R.
1608059165
Absolutely fantastic staff. The nicest and friendliest bunch there is. Every experience is always a pleasure. Other places should use them as an example of superior service.
Sherry B.
1607958430
Every time I visit the Gainesville store, I feel like I'm visiting family. The staff are amazing! Recommendations are on point. I tried the banana cream cake and it hit me just right. I could still function if need be. Don't take that as I'm saying it's not potent. I'm like that with all the Florida dispensaries cannabis.
Madison C.
1607726977
I've been coming here since I got my card, and no matter who is working that day, the customer service is always amazing and on point. They're all very knowledgeable on the products they sell, and I always leave the store happy and informed! I love coming here!
Wil M.
1607604432
A rather odd retail experience; it is difficult to know what they have in stock when you walk in the door. You have to ask lots of questions, which is annoying. Excellent distillate. Good products. Pricey.
Sky L.
1606082271
Excellent products and fantastic service from the team. Christine and Tony helped me today and were incredibly friendly, professional and informative. Will be back soon!
Deborah T.
1603368646
First time here. Very nice and knowledgeable staff. Definitely will be going back. So many product choices!! Highly recommend.
Naomi C.
1602169028
Friendly Knowledgeable staff! Great customer service! Clean and inviting environment. They have easy understand displays and a wide variety. Great experience!
Ottomot420
1600981426
This is becoming one of my favorite places! Caroline was awesome and very knowledgeable! I will be returning many times as their flower is amazing! More Orange Mint Please!
Mr C.
1600275411
I’m not one to rant or complain but this was the first time I felt uncomfortable/unwelcomed to any medical facility. Especially one I travel 30-40 minutes to get to. (Why don’t you call you ask? I dunno their phone is off the hook for hours) I’ve visited this location 4 times In which 3 was during my chemo treatments. Today blew any thoughts of ever returning to this company. On 3 occasions I received a discount via Doctor Referral how ever each time I had to make mention of this “said discount” that I was told about in the first place, I was also told this info is inputted into the system so everything is applied automatically.. Today I’m told my doctor isn’t apart of their group & shoved off to pay full price. Which is fine. But I’ll return to the facilities who take care of their patients properly & I’ll gladly pay double.
Clarice B.
1598371555
Was great. The bud tender was beyond helpful and she was very knowledgeable and awesome. Definitely will return.
Christopher O.
1597678570
They let someone on disability like me be able to afford to get medical cannabis at a good price have great cannabis quality at discounted rates try it if you don't try it it's your fault I like liberty health science the best out of all the cannabis dispensaries in the state of Florida thank you for making it possible for me to get my medication at a reasonable price thank you
Donald D.
1596932407
Great place, always helpful ,friendly people, and great service..... would definitely recommend to all my friends
Stephanie W.
1596859742
I have been to several other stores here in Gainesville and LHS is the best for their products,which they have more then the other stores. The prices and the discounts are very good. I have gotten more pain relief from LHS products than any other store. Plus the people are very nice and well educated.
david W.
1596819902
LHS is awesome. Been a big Trulieve user. Expanded to other dispensaries and I love LHS's flower, distillates seem better, and the vapes are smooth and powerful. Great cust service at pick up location. I could go on...
Gerald C.
1596581898
The only problem I encountered was no flower. Had to go to a competitive vendor.
Nancy R.
1596557741
Nice Place, Nice People. Professionally Educated on product. Nice area, easy in and out.
Matt P.
1595222939
Smoke em if you got em. Go get you some forbidden lemon glue. Best thing they have.
Gwen S.
1594659212
Had to take my granddaughter to Gainesville snd my usual store was out of a product that I desperately needed so while in Gainesville I visited. They were super.
Kathleen S.
1594575614
Nice friendly people good prices and I haven't had a long wait there my number one store now
Paul Joseph M.
1592676307
This was my first time ordering, and I was extremely nervous about the whole process. Everyone there was friendly and knowledgeable, and turned this into an incredibly positive experience
Pamela H.
1591403821
Was in & out fast, virus has it a curb side pick up.
King R.
1591117313
This is not for the store but for delivery. I put an order in Saturday with today scheduled for delivery but yet I'm still waiting...I call this morning and was told I'll receive a call back yet I'm still waiting and haven't heard from anyone...How can you say you want to improve your patient's freedom but yet if I can not get to the store how am I to get my medicine that I'm paying for delivery and it not come on day scheduled and no communication from a representative from the delivery service!!!! It will be 1 star until further notice 👎Update...do not use delivery. You will not get it the day you schedule it to be delivered.I will never use Liberty Health Science delivery any longer, same representative I talked to yesterday informed me today I would not receive my medicine until tomorrow when it was supposed to come on Monday and I ordered on Saturday. Thank you
christian shaughnessy H.
1590096667
110 percent the best customer service in Florida. Each of you deserve a BIG raise.
Grady P.
1588958580
I recently received my Medical card. I met with Nicole Martinez. I havebeen to two other competitors recently & had the best 1 to 1 consultation with Nicole than the other two by far.She was more compassionate & understanding about my Fibromyalgia, Arthritis, & Bursitis.Based on my Medical feedback she took quality time with me to make suggestions on my medicine.I was going to consult with one other dispensary, and decide as to which Organization I would rely on moving forward.I won’t need to do that since I met with Nicole! I have confidence in my prescriptions.It was a pleasure to be sure!Excellent Customer Care!Thank you to the Liberty Team & especially Miss Martinez 🇺🇸Thank you!Grady
Jayadev B.
1588707787
My first order was over $250 and I had received a bunch of Blue Dream that smelled, tasted, and provided the same medical relief as hay. That was some of the worst flower I had ever purchased in this area. I gave them another try with my second order and got some cartridges that had the ingredients conveniently covered up by a sticker on the back. I found that to be very shady but I decided to go ahead and try the cartridges anyway they weren't very good and 2/2 of the cartridges got clogged.I got a Gio pen from my favorite dispensary move so I attempted to order some Gio cartridges from LHS. I miss their phone call so I called them back and explained that I work from home and that I wouldn't be able to answer the phone if they called back to which they told me it was too much of a hassle and that I should probably cancelled my order and then canceled my order and hung up on me. In between suggesting that I cancel my order and actually canceling it I specifically told the lady that it would give me a great deal of anxiety if she canceled my order and I told her do not cancel my order. I called back and spoke to another representative to try to fix the situation and they immediately referred me to a managers email address that would get back to me at a later date I demanded to speak to a manager and to have the call escalated and I was told that that was not possible so I proceeded to tell her that I would hang out with her on the phone until she decided to either hang up on me or create a solution to which she transferred me to her supervisor. During this phone call the representative was very condescending and spoke in a very sarcastic and facetious way not taking the phone calls serious at all seeing it is some type of humorous entertainment and not at all being compassionate nor empathetic towards my situation.After she transferred me to her supervisor the supervisor continued in the exact same tone and attitude as if it was the consensus of the department she told me that she didn't have time for me because she was on the phone with me for almost 9 minutes she told me that there were 100 or so other customers waiting so she didn't have time for me and she told me that she was the boss of the delivery department and she kept trying to pressure me into a delivery sale. She eventually threatened me by telling me that I needed to place an order or else I can't remember the exact terminology she used but it was something along the lines of "are you going to place an order or..." I found the supervisor to be very immature and extremely disrespectful she tried to blame it all on me and told me that I could go find a new dispensary and that I didn't have to be a customer there anymore even after I told her I would leave this review on Google she still didn't relent.I actually tried to apply to this job several times at this company and so did other very close people in my life and I read the reviews about what it's like to work there and I was told that it's an absolute nightmare. In my enthusiasm to work for a medical cannabis company I thought that the reviews were being exaggerated that's not at all true if you see a negative review it's 100% accurate.Unless liberty health sciences has some kind of miraculous way of making customers feel like their homes are not being threatened by delivery drivers who know where they live and can come to their house and beat them up in the middle of the night and steal their cannabis then I don't know how this company is ever going to survive.P.S. dear management, if Satan hasn't taken over your soul completely then perhaps you'd like to contact me because I'm certain you know which guy called you on that one day.
Gary W.
1587226680
Again Liberty saves the day. Mrs. Caroline and crew are the best in town. Thank you guys so much.
Rebekkah T.
1585333215
I have been a Liberty customer since I became a medical marijuana patient and they have never failed me. The staff is all so nice, and the point system is sweet. They keep their menu updated on Leafly, and offer free delivery! #LiveFree
Diana Lum G.
1582868935
Everybody is awesome at this location. The manager Caroline is exceptional and so is Christine. The guys are all very nice too but I don’t know their names.
margaret B.
1582829996
Best dispensary in Gainesville, super nice staff, great menu. Weekly deals!
Maggie B.
1578945711
Great store and staff, very helpful. Would recommend for new patients. Low price flower limited and usually sold out.
Lisa G.
1577556520
Hubby uses liberty. This location is hit or miss with customer service. Cory is awesome. Other staff not quite so helpful or informative..
Katie B.
1573239803
Caroline, Javier, and Milan were all super friendly and helpful! Fast & easy with amazing customer service. I had a great experience and will definitely be coming back!
Tyler S.
1573170126
Good Prices and Amazing Staff. I would like to personally thank Caroline for going above and beyond to assist me!Caroline is a perfect example of what customer service should be like. She is always going the extra mile to make her customers genuinely satisfied.
Errand F.
1573151679
Awesome is just the beginning of the hospitality and courtesy I've experienced at liberty health science every single worker at liberty health science deserves high recognition they have earned my respect and they shall always get it in return you guys are my angels God bless you guys.
Errand F.
1573151391
Awesome is just the beginning of the hospitality and courtesy I've experienced at liberty health science every single worker at liberty health science deserves high recognition they have earned my respect and they shall always get it in return you guys are my angels God bless you guys.
12 SW 2nd St
Gainesville, FL 32601
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CLOSED
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Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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AYR Cannabis Discounts
Everyday Deals and Discounts
- 1st Time Customer: 50% Off (Not Stackable)
- 2nd Visit: 50% Off (Not Stackable)
- 3rd Visit: 50% Off (Not Stackable)
- Card Renewal Discount: $75 Off $150, Valid Same Month As Renewal (Not Stackable)
- Veterans Discount: 25% Off (Not Stackable)
- Seniors Discount (55+): 15% Off (Not Stackable)
- Financial Hardship(SNAP or SSDI) Discount: 15% Off (Not Stackable)
- Birthday Discount: $15 Credit During Birthday Month
- Refer A Friend: Receive a $25 credit for each referral upon new Patients First Purchase.
- Visit AYR Home Page
ABOUT THIS DISPENSARY
Ayr, located at 12 SW 2nd St in Gainesville, is open to help medical marijuana card holders find the right THC or CBD products.
Medical: Yes
Recreational: No
Delivery: No
Delivery Fee: Not Applicable
License Number: MMTC-2015-0002
This dispensary, officially referred to by the state as a medical marijuana treatment centers, or MMTC for short is licensed by the Office of Medical Marijuana Use (OMMU).
Ayr is vertically integrated, as are all of the Florida cannabis brands. Being vertically integrated means they oversee the entire process from seed to sale. Ayr dispensary products are grown from their own cannabis plants from seed or cuttings, harvested, and processed into a variety of products. Then packages and distributed within their own network.
Product types, different strains and availability can vary from store menu to store menu, depending on demand. If Ayr in Gainesville does not have what you are looking for, your Florida MedCard is universally accepted at any dispensary in the state.
Purchasing Marijuana Products at Ayr
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders may make recommendations that are based on your doctor’s recommendation.
If it’s your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
What Marijuana Products are Available at Ayr
The best way to see the different product options before visiting the dispensary is to check out their online menu. If enabled, Ayr in Gainesville online menu may be available on FL Dispensaries to reserve your order.
If you have an active medical card, you can pick from a wide array of cannabis products. Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Please enjoy medical marijuana products from this dispensary responsibly!
Contact the dispensary if you encounter product-related issues or problems. Ayr has a policy & procedure for this.
To stay up to date, sign up to our newsletter below to receive updates as well as discounts & specials.
What People Are Saying
Based on 382 reviews
Gabrielle W.
1726496242
The hours listed aren't accurate (the doors are still locked at 9:38am on a Monday when the Google, website, and app hours say open), and they tend to lock their doors before the official closing time. Customer service has never been the friendliest either; I often feel no inclination to leave a tip. On one occasion, I even had cash ready to tip, but after dealing with a particularly rude budtender, I chose not to. (I only came for a specific stackable discount; their products are never competitively priced enough to compel me to order compared to Vidacann or Müv)
Patrick L.
1725663827
Mike and Shaun (Shawnin case it’s ether spelling)Are super friendly. Helpful guys was in and out.Friendly& clean. Will come back thru if I’m in the area.
Tammie E.
1725430034
The staff at AYR are always very helpful, they've helped me tremendously and that's not even mentioning the awesome sales and reward point program.
Cesar A.
1724804098
Travis is awesome, he was apparently helping the Gainesville store. Great guy, very friendly and highly knowledgeable. Great person to have in the company.
Serena D.
1723163641
Some of the cheapest cart prices in town. So far i have gone twice gotten carts both times. First time was the normal 1g carts. This time i got the special they had which is 2 live resin carts for 50$. So far so good.
Ethan G.
1722784454
I’m always in and out. Workers are usually very kind, entertaining, and easy to talk to about their job or life. Great customer service, products, and everything
Alexis G.
1721328469
Very nice and helped me out. First time customer I just got my card and they were very helpful in helping me try to find what will be good for me. Will definitely be coming here again.
Waymon New (The D.
1720709590
AYR is committing fraud selling Haze brand cartridges 1 gram live resin. They are only 3/4 full. I called corporate and was offered a $20 credit for my inconvenience??? I have spent several hundred dollars with them and feel I have been robbed!!! The stores manager says it's because the machine that fills the cartridges is having problems filling them to the correct level. So I guess that means I lose!!!??? I have filed a formal complaint with AYR and will be filing a formal complaint with the Better Business Bureau!!! Remember this is medication!!!!
Juli A.
1719588272
I just tried calling. Rang several times, was answered and hung up on. Really? Why have a phone number?Drove there and walked in. I told them I had a bad experience last time and wasn't really comfortable but, I live nearby. The guy seemed to get an attitude and when asking about the vapes, acted as tho I didn't know what a vape pen looked like even tho I had said I had several with me. I don't get it. I'm old. I'm honest. I'm also a paying CUSTOMER. Will drive cross town to the other place.
Mike H.
1719502956
Very friendly and helpful good selection of products special s great experience for a first time customer
Michael W.
1715463385
Classic bait and switch!!I am disabled... i use marijuana to treat my seizures. I put in an order today on my phone and it came out to $49 and some change...They never sent me a confirmation email or a receipt and the text message I received was very short and only had the order number on it saying it was ready to be picked up. When i walk in everything is fine until the budtender insists on selling me a different product than what I ordered and was checked out with that my order is $10 more than what i checked out at ($58 and change instead of $49 and -10%thc (when i brought it to his attention he said 'listen man when you get over 50% it's all the same.. really?! Then why are we talking about it?). They did not provide me with a receipt upon ordering. And unless i can provide proof that the receipt is wrong I have to pay more money for less thc. I ride an ebike from Santa Fe college area of town all the way to 3rd street to go to AYR because they have the cheapest carts usually. The staff is always super helpful. Until they aren't. The kid behind the counter was literally shaking... and said I threatened him.. make sure i keep my voice low because the building echoes and the and the owner comes out and says 'what's the problem?... and when I begin to speak she claims that 'she isn't deaf' ok.. awesome! Me either! (Talk to the person who decorated your shop bare walls so you can try to rip people off then make them look like a loose cannon when you call them on it..) and stands behind the kid and reassures me that unless I have proof that they didnt give ..... that it's tough luck 'all she can do'.. pitiful right? Your website is broken and you just cant do anything? Crazy that I always get the emails about your sales but somehow cant get a receipt when I order. But your customers have to EAT IT on their end. Im not mad it's just bad business. This review will cost them eay more than $10. Cheers!Crazy how your computers don't work properly and then your staff argues with me for 15 minutes before susan the own came out and tried to make it look like i was being rude to the staff. Your card reader is always broken and your website doesn't work properly. I was there for 30 minutes trying to explain my problem that i had ridden all the way across town after receiving what i thought was a good price only to have it switched. Now they want to help with my negative experience?!.. ill never come back in your store and I'll make sure I steer others away as well.
Michael W.
1714676794
Classic bait and switch!!I am disabled... i use marijuana to treat my seizures. I put in an order today on my phone and it came out to $49 and some change...They never sent me a confirmation email or a receipt and the text message I received was very short and only had the order number on it saying it was ready to be picked up. When i walk in everything is fine until the budtender insists on selling me a different product than what I ordered and was checked out with that my order is $10 more than what i checked out at ($58 and change instead of $49 and -10%thc (when i brought it to his attention he said 'listen man when you get over 50% it's all the same.. really?! Then why are we talking about it?). They did not provide me with a receipt upon ordering. And unless i can provide proof that the receipt is wrong I have to pay more money for less thc. I ride an ebike from Santa Fe college area of town all the way to 3rd street to go to AYR because they have the cheapest carts usually. The staff is always super helpful. Until they aren't. The kid behind the counter was literally shaking... and said I threatened him.. make sure i keep my voice low because the building echoes and the and the owner comes out and says 'what's the problem?... and when I begin to speak she claims that 'she isn't deaf' ok.. awesome! Me either! (Talk to the person who decorated your shop bare walls so you can try to rip people off then make them look like a loose cannon when you call them on it..) and stands behind the kid and reassures me that unless I have proof that they didnt give ..... that it's tough luck 'all she can do'.. pitiful right? Your website is broken and you just cant do anything? Crazy that I always get the emails about your sales but somehow cant get a receipt when I order. But your customers have to EAT IT on their end. Im not mad it's just bad business. This review will cost them eay more than $10. Cheers.
Caralene F.
1714515597
Cheryl was a wonderful person to encounter with a great sense of humor. Loved the laughs she gave me after a long day of work. Also with with her suggestions and great service I bought more than I came in for. Love people like this. The works needs more Cheryl’s.
Dale S.
1714494611
I just got your app. Filled out my profile and now open your menu. Cannot see your product. Cannot get anything to open except your map. I would love to try your product but very hard to when i can't see the product.
Cassie G
1712781121
Went to purchase 2 carts over the weekend, guy wouldn't sell me any and was claiming I didn't have enough recs but kept trying to get me to buy a half gram, I called the relief clinic and told me I had enough to buy and had no idea why he wasn't filling my prescription. Went to the location in Ocala, and a guy there gave me a number to call in case that ever happens again and had 0 issues getting what I originally wanted from the location in Ocala.
Tip D.
1712520299
Normally I have no issues, BUT My last experience here was Terrible! they falsely advertised a Sale Online, and when I went In the associate tried to help and figure out things; However Michael***, one of the associates tried to Bully me out the door, acten as if he couldn't find a solution, was Very Rude, and Short, disrespectful, He acted like he was a Body Guard at a night club. I can think of so many other ways to handle a customer, yet he Failed at every aspect. I'm Not the one who Made the Ad!!!! The Sale should have been honored. I HATE IT HERE!!!!! IVE NEVER HAD SUCH A EXPERIENCE AS THIS ONE. NOT COOL DUDE. Just Awful 😖 😱 😨. I'm wondering is this something the company condones?? Is this how AYR treats customers?? Hmmmp????
Apostle P.
1712238572
Love these guys, always super friendly and fast.
Jason M.
1706734728
Very poor customer service! Don't throw away none of ur boxes if u need a return cause it was made right. I spend atleast 300 a month here and can't believe they won't return a cart.I never treat my customers this way! They just lost my 300!
Shyenne J.
1704826624
Love coming here every time and the workers and nothing less than absolutely stellar!! They’re always so helpful and knowledgeable they really make the entire experience for me and they make the environment of this dispensary very comfortable. Of course Cheryl is my favorite lady but I’m greeted with open arms and a willingness to help by whoever is working without fail!!
George G.
1703946224
Conveniently placed downtown near both restaurants that I happened to cook at I've never ordered any flour or any product from Ayr that wasn't top-notch 100% premium! Their staff is very friendly and knowledgeable and their discounts are amazing and always seem to be there when you need them most. A y r cannabis dispensary has literally saved my life and I appreciate them in their services so much!
Jose S.
1702417007
I just picked up Some Boston Rutz from The AYR Store here in Gainesville and the team was knowledgeable and friendly. Their team is so knowledgeable and friendly.Love this location and their
Jen B.
1699751129
I'm giving three stars because of the price.However, the budtender (cashier 52657) was highly annoyed by any questions I asked, and he was extremely condescending. He was obviously having a bad day. When I called him out on his attitude, he became even worse, accusing me of having the attitude.I did not appreciate being treated like I was, especially after I tipped him. I didn't have to; and he really didn't deserve it.This was my first and last visit to this store. One of my questions was whether there was any special incentive for me, being a first time visitor. His response was, "You're already getting 55% off." That response was unnecessary.My other question was whether I could request arthritis-friendly containers, with round lids. He interrupted my question and told me that Florida State law says that it must be in a childproof container. I thought he must not have understood my question since I was interrupted, so I repeated it. He said, "I just told you..." Then he repeated his statement again. How rude.I'm not sure why he thinks that other containers AREN'T childproof anyway, especially since they have those types of containers in the store. THC is THC, and I've received my flower in all types of containers from different dispensaries. I've even received it in resealable bags. If he didn't have a good answer to my question, he shouldn't just make an excuse up. Dispensaries choose which types of containers to use. AYR (previously Liberty Health Sciences) use the WORST and hardest to open containers. It's painful opening them when you have arthritis in your hands.I was completely disappointed and surprised by his condescending manner and unprofessional demeanor. If he doesn't like his job, he should find another one. Don't take it out on customers who are spending their hard-earned money. His personal problems should not turn into my problem.I'm quite positive he's not the owner of this business. What a shame that he was the representative of it this day.The other budtender was super sweet. I feel like I got the short end of the stick today as far as customer service goes. Every employee should give the same good service, and every customer should receive the same good service.
J T
1693323341
You can run around town and try and find a better price and product but for me I'm happy with the flower and carts and the price is unmatched anywhere else. I have been a repeat customer and will continue as long as the price point and quality stay the same.
Ian
1691527198
I don't know if there was new staffing change or just a bunch of people I've never seen before but the last few visits have been very pleasant compared to a few months ago. My most recent visit was with a very helpful person named Lindsay. The products are worth it when they're on sale. Their eighths are worth $10-$20 and their vapes aren't worth paying more than $20 for a gram. Their concentrates are worth $25. Anything above those prices I wouldn't go but as long as they keep those prices they'll continue to get my business.
Roxanne J.
1689953015
Tried to go for my first time and they were rude and not trying to help. Would recommend any other dispo than this one.
T C
1688674652
Items ordered online are ready between instantaneously to 30 minutes. Staff is courteous and knowledgeable. Sales daily make it a pleasure to shop. Only complaint I have is the small selection of products and frequent out of stock items. Even with that, they are still the best in Gainesville.
Emily A.
1688169169
Too inconsistent with my visits. Sometimes they are knowledgable, quick and friendly. Other days it smells like BO in the whole store, there is nothing worse than walking into the dispensary expecting to smell pleasant slightly weedy, and get hit with the boys locker room or a can of cigarette butts. The employees also seem short, moody and not very customer service oriented at times. Prices are good tho.
Damian W.
1686851714
Friendly, knowledgeable staff that is patient centric. Great products. Veteran and Student friendly. Never have had a bad experience procuring medicine there. Thanks for the positive vibes and experience every time I visit.
Brit F.
1685672459
Michelle D. was so kind and knowledgeable! Was my first time and I was a bit nervous, but she talked me through everything and made the whole experience enjoyable! I hope she's there next time I need to come in!!!
Leah L.
1677245303
It was the best experience here at liberty..super friendly and so much faster then the other dispensaries.. I didn't even have to wait in a waiting room...I would definitely be going back .. I also lobe the prices..5 stars for sure
James K.
1671247752
This dispensary is the best in Gainesville FL as for the quality and and variety of flower at a price that ppl can afford . . . Staff is also great your in and out in just a few minutes. Never have I waited more then 6 mins to get service.
Audra E.
1666018389
Been in around 4 times now. I didn't have any issues until today. Teach your employees how to talk to folks. Did not care for the way your employer talked down to me. Not to mention how he hurried and cashed me out. If my business is not wanted there then I have no problem going somewhere else
Juli A.
1665787695
Ordered online. They don't have a loyalty program or if.tbey do, they're not helpful. Will not come back to the Gainesville location ever again. Snotty people work there and aren't helpful at all. They don't care about their patients. Only one person was masked. This is supposed to be a pharmacy/health store. And... Look at this product. Looks like someone already used it.
Daniel S.
1663588002
Very happy with the quality and price of my purchase (Pineapple Express .5 vape). Staff were extremely friendly and helpful. Convenient location. Will return. Highly recommend.
Erica D.
1661354125
Went in with a first time buyer card. The guy had to enter my info into the system. I got 2 carts and 2 batteries. Walked outside got into my car. Tried to put the cart and battery together, they do not fit. So I walk back inside (never left the parking lot) and asked for batteries that would fit the carts that I just purchased. The guy says hold on I have to ask my manager. Then comes back and says”unfortunately there’s nothing we can do. We are out of stock on the batteries for the carts you just purchased. And btw we aren’t carrying the carts that go to the batteries we just sold you. Thank you have a good day. So I’m left with 2 carts ($75) and 2 Batteries ($35) and still do not have 2 things that match. Any reasonable person would automatically assume they can not refund or exchange on carts. Batteries on the other hand should absolutely be refunded especially when they knew I am new to this and yet they sold me 2 products that can not possibly go together. I will not go back to this place ever again. I’m stuck eating either way I look at it ($35) for batteries if I got get new batteries for these carts or ($75) for carts if I go find the carts that actually fit what these people sold me! Totally disgusted by how that all played out. Love and learn do not go in there again
Vasili C.
1661213671
Ultimately, what determines whether or not a business receives a good or bad review from me boils down to the service. And FABIAN is today’s reason why I’m leaving LHS a 5-Star review! To make a long story short, I had a defective device and Fabian did absolutely EVERYTHING in his power to accommodate my situation. When he wasn’t able to quickly get ahold of a supervisor to assist, Fabian reasonably and responsibly took matters into his own hands and replaced my device as quickly and efficiently as possible. Thank you Liberty Health Sciences for going thru your applicants this diligently; it paid off.
Kaleb M.
1658419508
Best carts you can get in gville hands down. Friendly staff there as well.
April C.
1655970108
The manager is amazing.. the whole staff is so helpful and always makes me laugh
Brian B.
1655258418
Best deals in towN for vape cartridges, edibles, flower, pre rolls, and distillate syringes. The staff is super helpful. Always trying to hook you upWith the best deals. I would shop anywhere else. Lake City, FL location is off the chain!
Alan B.
1653400423
Good selection, decent price. Staff is great as well!
Kimmian S.
1651687374
Awesome deals and prices staff is nice and prompt only complaint is parking which in downtown gainesville is a nightmare pretty much everywhere
Patti K.
1650457551
I love Liberty health science, they have come a long ways they have an awesome variety and the people that serve you are just as awesome and knowledgeable highly recommend them their sales are fantastic
Judy M.
1650318161
Everyone is friendly, knowledgeable and very helpful. Products are good too.
martin M.
1647883794
Great selections of products! Knowledgeable staff as well friendly. I'll definitely be a return patient. Check them out!
Keenen R.
1647635754
They always make the weed buying experience here so informative! I like that they know what they’re talking about and they do with so much energy ! You can tell they really like what they do ! I appreciate the good customer service ❗️
Shannon E.
1643232270
This store is Awesome! The Staff are Professional ,Happy people,Good Service, and Never a wait. Location is very convenient too!
Devin M.
1640633797
I never give bad reviews and the store itself is probably fine. This is just so the guys in corporate will take notice. I learned my lesson first time in. I bought some distillates and learned the difference between botanically derived terps and cannabis derived terps. The Hawaiian Haze tastes like Sun tan lotion. The Raspberry Kush is ok I guess, still tastes like Kool aid though. I don't know who likes this stuff but, as a long time smoker from Oregon I wasn't expecting such a strong fake flavor. Maybe hire someone from Oregon to handle your terp extraction and ditch the botanically derived terps. They taste fake and aren't doing the thing that terps do. Maybe learning about the entourage effect instead of worrying about flavors is in order here. Science is in the name.
Dillon B.
1638521563
Amazing staff and fair pricing.
joshua P.
1637802071
Great customer service. Friendly and knowledgeable staff and very fair pricing. Love this place.
Scott W.
1634647981
Best budget friendly oil in town!! I'm regularly in and out in under 5 minutes. Papa's is one of my favorite canna-brands. Just stick with the vapes and concentrates here 😊
Scott W.
1634292727
Best budget friendly oil in town!! I'm regularly in and out in under 5 minutes. Papa's is one of my favorite canna-brands. STAY AWAY FROM THEIR FLOWER. Every time I buy their flower I wonder why I even bothered giving it another shot. Just stick with the vapes and concentrates here 😊
Nathan C.
1634055891
Had a great experience today at LHS, staff was extremely knowledgeable and helpful as usual, and were able to get me my medication at a great price despite my own confusion over the sales price. Was definitely my mistake but they had no problem making sure I was completely satisfied and taken care of. Never a bad experience here, always leaving happy.
EmilyGrace T.
1632432782
I love this place. I think it’s the best, & it’s products r locally grown & processed. They have really nice people working there. & Great products. My fav thing is their carts, & their discounts! My fave store!Only thing is, they need to get some better edibles-like some gel capsules with myrocene & maybe some kief. But besides that, they’re the bomb!! #LibertyIsNumber1!!
John L.
1625236480
They’ll give you nothing but the run around. Don’t waste your time. Go elsewhere. They cheated me out of over $100.
Frances Dukes W.
1623419904
I love these guys are always helpful always willing to go above and beyond with the patients
Lois S.
1622852658
awesome staff, service product, and fantastic sales. keep up the great health care services.
EmilyGrace T.
1622070593
I love this place. I think it’s the best, & it’s products r locally grown & processed. They have really nice people working there. & Great products. My fav thing is their carts, & their discounts! If u go to Dr Davis you get 20% off on their carts!! My fav store!Only thing is, they need to get some better edibles-like some gel capsules with myrocene.
Dan H.
1620428970
Insisted I wear mask over my nose even though I have a health condition that prevents me from doing that. Not the first time Ive had problems with them over masks. There is no local or statewide mandates for masks so they are doing this on their own. Im literally a shareholder in Ayr Wellness, their parent company, and was treated like this. Definitely selling my shares and contacting corporate officials about this.
Cackalacky_80
1619544739
Second best flavored carts in my opinion. Unique flavors like pineapple, grape, and pear are stellar hits. Blueberry & mango fall short on the flavor profile and Cream-sicle is quite harsh and has a rough after bite. Popcorns are top notch and they carry flagship favorites like white widow, banana OG, grand daddy purple and more.
Team G.
1618941671
I visited Liberty Health Sciences in Gainesville fla on 4-17-21 for the first time. Not only was i greeted with a smile by the employees each one of them were exceptionally helpful. I was able to order what i wanted without the hassle. My choices were easier with their input on what they thought of each product. (based off their own or close friends use)I would definitely recommend this place to my family and friends as i already have. They have a wonderful rewards program, the store was clean as well as the parking lot. All in all great experience. They were out of the size t shirt i wanted but I will keep up with them to see when it becomes available. EVERYONE STOP BY YOUR LOCAL LIBERTY HEALTH SCIENCE AND TELL THEM REBECCA LUSIGNAN REFEREED YOU!! YOU WONT REGRET IT!!
Eric Y.
1618077408
This is an amazing team! Great products and even better customer service! Don't go anywhere else!
Jessica C.
1616950240
Horrible experience as a first time patient I won’t be returning. There return policy is awful. I purchased 6 of the wedding cake disposables and the taste of them makes me feel sick as soon as I taste and smell it so I asked to exchange the other 5 I hadn’t touched and was told there was nothing they could do about me not liking the flavor of them. So basically I just lose out on my milligrams and medicine then because those will be of no use to me. I feel like that is wrong. I didn’t touch them and all I wanna do is get a different flavor that I can tolerate. The return policy should of been explained more clearly and I might not have purchased so many. As a first time customer I will not be returning unless this issue is somehow resolved and it’s not looking like it sadly. Trulieve it is for now on.
Lisa J.
1616296201
This is one of my favorite stores in G'ville to shop! Great prices and great staff providing superior customer service! Thanks, Liberty!
raymond G.
1614279630
Nice store great staff, but difficult to find and limited parking spaces
Victoria V.
1612647242
Tiff and Javi were super helpful during my checkout process! They honestly made my day, and created a very welcoming environment. If you have any questions about the different products and how they work, don't be shy to ask the staff! Will definitely be back
trevor S.
1610994173
Great staff and great products. They do not offer discounts on flower for veterans. This is the only reason this will not be my main dispensary.
Ryan D
1610900008
They have really improved there quality & selection since they first opened in florida.
Jake J.
1610814563
Tiffany was awesome! She and Kristine had the personalities and customer service skills.
David R.
1608059165
Absolutely fantastic staff. The nicest and friendliest bunch there is. Every experience is always a pleasure. Other places should use them as an example of superior service.
Sherry B.
1607958430
Every time I visit the Gainesville store, I feel like I'm visiting family. The staff are amazing! Recommendations are on point. I tried the banana cream cake and it hit me just right. I could still function if need be. Don't take that as I'm saying it's not potent. I'm like that with all the Florida dispensaries cannabis.
Madison C.
1607726977
I've been coming here since I got my card, and no matter who is working that day, the customer service is always amazing and on point. They're all very knowledgeable on the products they sell, and I always leave the store happy and informed! I love coming here!
Wil M.
1607604432
A rather odd retail experience; it is difficult to know what they have in stock when you walk in the door. You have to ask lots of questions, which is annoying. Excellent distillate. Good products. Pricey.
Sky L.
1606082271
Excellent products and fantastic service from the team. Christine and Tony helped me today and were incredibly friendly, professional and informative. Will be back soon!
Deborah T.
1603368646
First time here. Very nice and knowledgeable staff. Definitely will be going back. So many product choices!! Highly recommend.
Naomi C.
1602169028
Friendly Knowledgeable staff! Great customer service! Clean and inviting environment. They have easy understand displays and a wide variety. Great experience!
Ottomot420
1600981426
This is becoming one of my favorite places! Caroline was awesome and very knowledgeable! I will be returning many times as their flower is amazing! More Orange Mint Please!
Mr C.
1600275411
I’m not one to rant or complain but this was the first time I felt uncomfortable/unwelcomed to any medical facility. Especially one I travel 30-40 minutes to get to. (Why don’t you call you ask? I dunno their phone is off the hook for hours) I’ve visited this location 4 times In which 3 was during my chemo treatments. Today blew any thoughts of ever returning to this company. On 3 occasions I received a discount via Doctor Referral how ever each time I had to make mention of this “said discount” that I was told about in the first place, I was also told this info is inputted into the system so everything is applied automatically.. Today I’m told my doctor isn’t apart of their group & shoved off to pay full price. Which is fine. But I’ll return to the facilities who take care of their patients properly & I’ll gladly pay double.
Clarice B.
1598371555
Was great. The bud tender was beyond helpful and she was very knowledgeable and awesome. Definitely will return.
Christopher O.
1597678570
They let someone on disability like me be able to afford to get medical cannabis at a good price have great cannabis quality at discounted rates try it if you don't try it it's your fault I like liberty health science the best out of all the cannabis dispensaries in the state of Florida thank you for making it possible for me to get my medication at a reasonable price thank you
Donald D.
1596932407
Great place, always helpful ,friendly people, and great service..... would definitely recommend to all my friends
Stephanie W.
1596859742
I have been to several other stores here in Gainesville and LHS is the best for their products,which they have more then the other stores. The prices and the discounts are very good. I have gotten more pain relief from LHS products than any other store. Plus the people are very nice and well educated.
david W.
1596819902
LHS is awesome. Been a big Trulieve user. Expanded to other dispensaries and I love LHS's flower, distillates seem better, and the vapes are smooth and powerful. Great cust service at pick up location. I could go on...
Gerald C.
1596581898
The only problem I encountered was no flower. Had to go to a competitive vendor.
Nancy R.
1596557741
Nice Place, Nice People. Professionally Educated on product. Nice area, easy in and out.
Matt P.
1595222939
Smoke em if you got em. Go get you some forbidden lemon glue. Best thing they have.
Gwen S.
1594659212
Had to take my granddaughter to Gainesville snd my usual store was out of a product that I desperately needed so while in Gainesville I visited. They were super.
Kathleen S.
1594575614
Nice friendly people good prices and I haven't had a long wait there my number one store now
Paul Joseph M.
1592676307
This was my first time ordering, and I was extremely nervous about the whole process. Everyone there was friendly and knowledgeable, and turned this into an incredibly positive experience
Pamela H.
1591403821
Was in & out fast, virus has it a curb side pick up.
King R.
1591117313
This is not for the store but for delivery. I put an order in Saturday with today scheduled for delivery but yet I'm still waiting...I call this morning and was told I'll receive a call back yet I'm still waiting and haven't heard from anyone...How can you say you want to improve your patient's freedom but yet if I can not get to the store how am I to get my medicine that I'm paying for delivery and it not come on day scheduled and no communication from a representative from the delivery service!!!! It will be 1 star until further notice 👎Update...do not use delivery. You will not get it the day you schedule it to be delivered.I will never use Liberty Health Science delivery any longer, same representative I talked to yesterday informed me today I would not receive my medicine until tomorrow when it was supposed to come on Monday and I ordered on Saturday. Thank you
christian shaughnessy H.
1590096667
110 percent the best customer service in Florida. Each of you deserve a BIG raise.
Grady P.
1588958580
I recently received my Medical card. I met with Nicole Martinez. I havebeen to two other competitors recently & had the best 1 to 1 consultation with Nicole than the other two by far.She was more compassionate & understanding about my Fibromyalgia, Arthritis, & Bursitis.Based on my Medical feedback she took quality time with me to make suggestions on my medicine.I was going to consult with one other dispensary, and decide as to which Organization I would rely on moving forward.I won’t need to do that since I met with Nicole! I have confidence in my prescriptions.It was a pleasure to be sure!Excellent Customer Care!Thank you to the Liberty Team & especially Miss Martinez 🇺🇸Thank you!Grady
Jayadev B.
1588707787
My first order was over $250 and I had received a bunch of Blue Dream that smelled, tasted, and provided the same medical relief as hay. That was some of the worst flower I had ever purchased in this area. I gave them another try with my second order and got some cartridges that had the ingredients conveniently covered up by a sticker on the back. I found that to be very shady but I decided to go ahead and try the cartridges anyway they weren't very good and 2/2 of the cartridges got clogged.I got a Gio pen from my favorite dispensary move so I attempted to order some Gio cartridges from LHS. I miss their phone call so I called them back and explained that I work from home and that I wouldn't be able to answer the phone if they called back to which they told me it was too much of a hassle and that I should probably cancelled my order and then canceled my order and hung up on me. In between suggesting that I cancel my order and actually canceling it I specifically told the lady that it would give me a great deal of anxiety if she canceled my order and I told her do not cancel my order. I called back and spoke to another representative to try to fix the situation and they immediately referred me to a managers email address that would get back to me at a later date I demanded to speak to a manager and to have the call escalated and I was told that that was not possible so I proceeded to tell her that I would hang out with her on the phone until she decided to either hang up on me or create a solution to which she transferred me to her supervisor. During this phone call the representative was very condescending and spoke in a very sarcastic and facetious way not taking the phone calls serious at all seeing it is some type of humorous entertainment and not at all being compassionate nor empathetic towards my situation.After she transferred me to her supervisor the supervisor continued in the exact same tone and attitude as if it was the consensus of the department she told me that she didn't have time for me because she was on the phone with me for almost 9 minutes she told me that there were 100 or so other customers waiting so she didn't have time for me and she told me that she was the boss of the delivery department and she kept trying to pressure me into a delivery sale. She eventually threatened me by telling me that I needed to place an order or else I can't remember the exact terminology she used but it was something along the lines of "are you going to place an order or..." I found the supervisor to be very immature and extremely disrespectful she tried to blame it all on me and told me that I could go find a new dispensary and that I didn't have to be a customer there anymore even after I told her I would leave this review on Google she still didn't relent.I actually tried to apply to this job several times at this company and so did other very close people in my life and I read the reviews about what it's like to work there and I was told that it's an absolute nightmare. In my enthusiasm to work for a medical cannabis company I thought that the reviews were being exaggerated that's not at all true if you see a negative review it's 100% accurate.Unless liberty health sciences has some kind of miraculous way of making customers feel like their homes are not being threatened by delivery drivers who know where they live and can come to their house and beat them up in the middle of the night and steal their cannabis then I don't know how this company is ever going to survive.P.S. dear management, if Satan hasn't taken over your soul completely then perhaps you'd like to contact me because I'm certain you know which guy called you on that one day.
Gary W.
1587226680
Again Liberty saves the day. Mrs. Caroline and crew are the best in town. Thank you guys so much.
Rebekkah T.
1585333215
I have been a Liberty customer since I became a medical marijuana patient and they have never failed me. The staff is all so nice, and the point system is sweet. They keep their menu updated on Leafly, and offer free delivery! #LiveFree
Diana Lum G.
1582868935
Everybody is awesome at this location. The manager Caroline is exceptional and so is Christine. The guys are all very nice too but I don’t know their names.
margaret B.
1582829996
Best dispensary in Gainesville, super nice staff, great menu. Weekly deals!
Maggie B.
1578945711
Great store and staff, very helpful. Would recommend for new patients. Low price flower limited and usually sold out.
Lisa G.
1577556520
Hubby uses liberty. This location is hit or miss with customer service. Cory is awesome. Other staff not quite so helpful or informative..
Katie B.
1573239803
Caroline, Javier, and Milan were all super friendly and helpful! Fast & easy with amazing customer service. I had a great experience and will definitely be coming back!
Tyler S.
1573170126
Good Prices and Amazing Staff. I would like to personally thank Caroline for going above and beyond to assist me!Caroline is a perfect example of what customer service should be like. She is always going the extra mile to make her customers genuinely satisfied.
Errand F.
1573151679
Awesome is just the beginning of the hospitality and courtesy I've experienced at liberty health science every single worker at liberty health science deserves high recognition they have earned my respect and they shall always get it in return you guys are my angels God bless you guys.
Errand F.
1573151391
Awesome is just the beginning of the hospitality and courtesy I've experienced at liberty health science every single worker at liberty health science deserves high recognition they have earned my respect and they shall always get it in return you guys are my angels God bless you guys.
