Interesting 1st visit, I really loved it. it’s important to be prepared here. This may not be the place for beginners, which I am definitely not. The selection, special promotions and range of products is incredible. My visit with Josh was the best, can’t wait to come back.
The new packaging is great and the quality of flower has risen exponentially and has great other options and a large variety of different .5 and 1g cartridges would highly recommend shopping here
Amazing experience at the AYR in Florida.Great customer service, amazing quality, pick-up order was ready, and was expedited quickly with a smile.AYR is my home store in Key west and when I am anywhere in Florida. 💯
Addison and the rest of the team are always friendly and helpful. One of my favorite dispensaries. Great prices too!
Great service, great product. Went back 2 days later for a sale. DeKariss and Joshua were great.
Ms. Addison is so great! I made an order an order a couple days ago and had some technically difficulties on my end.I went back today, and she not only remembered my order verbatim, she also remembered I intended to use my points.She was also training a new hire, and was going step by step...great training from what I saw! Great job!I CAN NOT rave enough about the service and quality of product here!Thank you!
DeKariss is the best store manager in Key West. I'm missing the names of the other employees, but every employee in the store as of 04/09/2024 is awesome. Give them raises immediately or I'm gonna stop shopping.
Normally, I order online. I was walking down Duval Street. Went into the dispensary as a "walk-in" and still was greeted with a smile, was provided recommendations, and was expedited. Orange Park in Jax is still my favorite store. Thank you
DeKariss has been the leading factor as to why ayr has become my favorite dispo on the island. Addison and Ray are awesome too. The energy is what makes me (even when I’m stoned and shy) able to come in here. And as a newbie DeKariss has helped me learn and feel like I’m making the best most informed choices for my health. Thank you to my friends at AYR 🥰
Ms Barnett is exceptional. Of the dispensaries on Duval, this one is my usual go to.Service is always amazing and even if you don't pre-order for pick up, it's still in and out with ease!Thank you!
Had a great experience today at AYR. D. The store manager is always there to answer your questions Dee is always making me feel at home and like I have a friend in the business... Thank you so much 🙏🏼
David Rivera is always a pleasure to see. He is friendly, knowledgeable, and caring. Of course I feel that way about everyone there. I am blessed to have such a great source so close to my home. You have a great team there. Great members of our community as well.
AYR (key west) is the best! The most friendly staff and just an all around good vibe in there! With their help and support throughout my experiences there… just dope! All love 💗
UPDATE: I just got off the phone with them. Their summer hours are 9:30 AM to 6:30 PM. They are a bit short staffed, and working on correcting the hours on the website.Great staff. Great products. Great customer service. It would just be nice if the corporate office could post your real hours on the website.
Haven't been since it's no longer Liberty. Same great products & customer service. I am glad they have expanded the hours, more convenient than when it was Liberty.AYR has the BEST edibles than anywhere else in town. The prices & quality can't be beat.Glad I went downtown to check them out 👍
The staff at AYR are the best. Super helpful and always get me what im looking for
Very Friendly & helpful Staff with high quality products. Good Sale Offers!Thankfully, they have finally resolved their Staffing issues and they are working on expanding their hours of operation, which is badly needed for those of us who work.
Love the staff . The vapes and the wax are a great deal . The flowers could be better but all around for the price you can't beat it .
Thought I would give them another chance. Checked the website for their hours of business, made the twenty mile round trip, paid for parking, swam through the river of tourists, at 2:30 on a Saturday, only to find a note on the door saying they are closed on Saturday and Sunday.Don’t you guys know how to use your website to provide accurate information?
I really like LHS’s product and was very happy with the customer service. The staff was very friendly and got me in and out in about 5 minutes. Highly recommended.
Like Liberty For their vaping products. The indica Szkittles is killer. Orlando location is convenient and the Liberty Reps are knowledgeable and friendly. One nice thing that Liberty does is allow you to get cash back now when you check out which is also now no fee.
Placed an order online on 9/11/22 took a 30 minute ride into Key West just to find a sign saying sorry we’re closed. Went out of my way to try to get this order filled the next day on the 12th around 1PM STILL CLOSED.Now a week later i don’t know why I placed an order again this morning guess what ? went into town CLOSED!! September 22 at 1 PMsign on the door saying they will be open on Saturday the 24th with modern technology email/text messages/phone call something to let people know that the order is unable to be filled. Been reading reviews that other people are also upset and it seems like the standard response from liberty health is please call this number to discuss this further. What is there to discuss further when you can’t be considerate enough to let the people know that you’re closed when they try to place an order.Never had an issue with the other dispensaries in town when placing an order if something was out of stock or any other issue they always call text or emailed me.
Would give 0 stars if possible. If you’re a woman and there isn’t one in the store when you walk in - which there won’t be - turn around! The manager is disrespectful, misogynistic, and apparently tone deaf to how he comes across to patients. Expected better from LHS, but if this is the culture they allow… I can summarize in four words: DO NOT SHOP HERE.
Awful management and awful place. Never felt more disrespected at any other establishment. If you want to be talked down to and made to feel awful about yourself this is the place to go!
Freat staff. On central Duval Street. Discreet, helpful, friendly, knowledgeable staff ! Good prices especially for new customers!
Too many barriers to making a purchase at this store! It's a twenty mile round trip for me and I found the store closed for two days in a row and it's not the first time that the doors have been locked during regular business hours.Today they cancelled my order because I didn't pick it up. Since I placed my original order the store was unexpectedly closed for two consecutive days. On the third day, they texted confirmation that they had received my order and would notify me when it was ready for pick up but the only subsequent notification that I received from them was that they had canceled my order because I didn't pick it up.There are three other dispensaries in town who all manage to keep regular hours and give appropriate notice re orders ready to pick up.Two stars for the great selection of products and the wonderfulness of the young woman who works the front of the house - she is very pleasant and knowledgeable about Florida's medical marijuana policies.
Liberty has the best people of any dispensary on the island. Emilio and Brittany are the most helpful and coolest folks around. Love the product too.
My favorite stop on my shopping day.place your order online and they are expecting you.always friendly with a great inventory.you must give them a try.
Britney is absolutely amazing, she helped me select the right things that I needed 420 . And great prices .
Anyone hit ŦĦĆ plateau ? Your regular isn't doing it anymore? You're convinced you're going to have to spend more 💲on products to feel anything? Well i was. I'm familiar with the other dispensaries in town and i was burnt out. My favorite wasn't doing it for me. I admit, i wasn't going to go to Liberty but upon a friend's insistence i went.I'm so glad i did!I spent less & i went higher. 💸🚀Employees at every dispensary I've been to have always been professional and pleasant but there's something about the vibe at Liberty!It felt casual but the staff were so helpful and knowledgeable. She answered questions i didn't know i needed answers to.Seriously pleased with my flower and vape carts🏴☠️I'll be back 👍🌺☺️
GREAT STAFF they are fantastic refer everyone know complainsGreat salesCan't wait to see what's next
Staff is amazing, friendly service and very knowledgeable. One of the biggest selections of concentrates out of any dispensary in key west!! 😁😁😁I've been to every dispensary in key west and Liberty is by far my favorite!!
a robbery is that place a city inspector has to go through there to see the product and what they sell to patients! I remember that this is legal and you have to have a license from the state of Florida which by the way is quite expensive I do not recommend this place the yerva is always dry and very expensive they do not get a refund nor can you see what you buy is inside what they give you you have to take whatever disaster does not help at all they just want cash !!!🤮🤢
Great friendly, very helpful, very educated , caring staff! Key west ! You guys rock! 😎
Giving a big shout out to Brittany and Emilio!! They were awsome..I definitely will return thanks to them..keep up the good work!!
Thanks Brittany and Emilio for your help! Love liberty science helpful staff great sales and products!
Popped into this store and was pleasantly greeted by Brittany. She was very knowledgeable and answered all my cannabis related questions. If you visit ask for her because she's the best!!
Love this dispensary!!!! The staff here has an amazing vibe. They are informative and so nice! I have yet to get a product i did not like from them. They have consistent sales too with a large variety of products! Sending happy and positive vibes to them!