Ayr Dispensary in Lake City, FL
Based on 421 reviews
Bobby H.
1708712506
Kasey and Emily are some of the best ppl you can have !! Great on selling good products. Very polite. Also very very Knowledgeable. Their a great team (:
Riot The Red F.
1707006628
The people here are very helpful especially if it is your first time. They are patient and friendly and help you understand the different products. They also always seem to have great sales that make it more affordable! Definitely recommend.
Kindell R.
1706629203
My last visit i had Mandy helping me out and she went above and beyond all my expectations! her product knowledge and customer service skills are unmatched! can’t wait to come back in for my next order!
Chelsea R.
1706451431
Love coming in to shop at Ayr! They have great prices and always helpful. Chelsey did great at helping me get the most bang for my buck when I used my rewards points!
Allyssa O.
1704996782
Miss Em’s (Emily) made my whole day. We’ll go with week.Great location. Liberty is always my go too no matter where I am.Always good vibes and better deals than most .. if you know.. you know.
Michelle B.
1701982588
MY GO TO PLACE!! Wouldn’t trade these employees for nothing!! They are all beyond helpful! Super quick and very knowledgeable! Love these guys!!!
Octopus S.
1701613075
Emily was who attended my shopping experience here. She was engaging in conversation and made the time there pleasant. This is a good dispensary among other details for their consistency with deals.
Louis D.
1699441189
Order online or at the store. Fast friendly customer service agents ready to fill your order and get you smoking. Always trying to get you the best deal on the THC for you. Whether it's vape carts, concentrate, edibles or flower they are fully stocked with deals everyday. Don't miss the weekend deals when most everything is half off.
Heidi K.
1694651501
UPDATE! This dispensary only lets you use your reward points as a discount. Other rewards given at dispensaries take that amount off the price of what you purchase, period. Used $70 reward to save 4$. Wow. I’m gonna shop where I get something back. I won’t be getting much here anymore. Oh yeah, the flower containers are not sealed! I don’t trust I am getting correct amounts because containers never look remotely close.WAS the place in Lake City to purchase pods at reasonable prices and they offered a large assortment to chose from. But I want my rewards to mean something. I’ll save more in the long run going elsewhere.
JL H.
1693327560
It was actually decent when it was liberty. Now it's terrible pricing on everything. It's all priced stupid high so when you do get rewards points you basically get ripped off even more. If they actually brought back decent pricing it wouldn't be so bad until then it's better to go to Gainesville an dispo hop for the deals from signing up different places! Just another way for corporate elites to keep the middle an lower class down!
Kasey N.
1691437813
Awesome people always so positive and helpful I shop here over any other dispensary not just because of their product but these people specifically have always been so great!!!
THAT G.
1691269629
On several occasions I have visited this location and the guy with glasses and dark curly hair is very rudeI needed help figuring out my mgs and he advised me that wasn’t his job !I don’t think I’ll be back I can definitely feel a shift in customer service after my visit today ! Do better liberty !!
Derek Schaefer (.
1691101690
Best service out there, plus no long waits in a lobby like another popular seller in town. Jeffery is awesome, as are the rest of the people here.
Jennifer M.
1689442502
This is the first place I went to pick up supplies. I had no idea what I was doing, but Jessica B was awesome and took the time to explain everything to me. Great experience! I'll definitely be back!
Bernadette B.
1689159477
As a first time medical marijuana card holder, I was a bit Leary and skeptical to the products. There are Angels among Us and her name is Emily. She informed me about products specific to my problem and educated me on the different strains and such and ways to take this medication. She took the time to educate and to put my mind at ease. Thank you so much Emily 👏👏
Allen Wayne C.
1689117677
I prefer shopping at my local AYR Dispensary! The store atmosphere is calm and relaxed which make the transaction easier and faster! On a special note, Emily is about the age of my Granddaughter, but she is always upbeat and happy I’m! Emily has this unique ability to connect on personal level that makes you feel that she wants to genuinely help you! It’s a real pleasure! Mr. C
Aidan T.
1689017837
The service is quick and kind ;), Emily is very helpful and knowledgeable on strains.Frequent sales keeps me coming back.Would recommend.
Ashley B.
1689009435
Leaving this review for my husband, Emily is AMAZING! And truly helped my husband today! Very friendly and very professional.
Jennifer S.
1682561064
I've been coming to this store for a few years now and the staff has always been fantastic! They have something for everyone and the deals are always really good 😁 not to mention the point system is great and turns out great discounts when you let them add up!
Cøđy S.
1678636537
It's nice and clean and smells good in there if you know what I mean. The store is well organized your usually in and out real fast. Out of the 50 or 60 times I've been there I think the longest I've waited was 5 to 10 min. There constantly having sales that range from 30% to 55% off everything. If you want to save money and get a good bit of stuff liberty is definitely the place you want to go I'll recommend this place to everyone. The employees are very respectful too
Jen B.
1677373089
I'm giving them 5 stars because I want to see the Cannabis industry flourish, and for other reasons, but we were not completely satisfied. My boyfriend and I went to the dispensary, and between the two of us, we purchased around $200 worth of products, including eight containers of flower. We got all the way home, which is 40 miles away, and realized one of the containers was completely empty. We immediately called the store. We called both numbers and were unable to reach anyone, or even leave a voicemail. So we drove all the way back, 40 miles. I think it was the manager who told us that normally, once customers leave the store, all sales are final, but that he would honor it this time. I appreciate that, which is another reason for the 5 stars. That does seem fair, but there are no procedures for the cashiers to show the customers what's in the containers, nor are the containers sealed. The manager did give us a new container with flower, but he offered no apologies and he didn't offer us anything for our troubles of driving 80 miles out of our way, because of their error. He could have given us a pre-roll or something. He even stated that he was not concerned with us going out of our way, and that it made no difference to him how far we traveled. We felt like he was insinuating a little bit that we were lying. He smelled the container and looked inside, and he could clearly tell there had never been anything inside of it, which is why he replaced it. Like I said, we spent around $200, and the product in question only costed $20. That just doesn't add up that we would come all the way back to steal $20 worth of flower, lol. Plus we gave a $20 tip. The original cashier was extremely friendly, knowledgeable, and efficient. He was also very kind when we went back. That's the final reason for the 5 stars. Unfortunately, however, we will go elsewhere from now on. Their prices are similar to most other dispensaries anyway. It was our first and last visit.
Chad W.
1676669908
Very helpful staff being my first visit they were able to answer all my questions and made me very comfortable can't wait to go back see ya soon Liberty staff
Nelson S.
1675081788
This was the first dispensary I went to when I got my card. Staff was really friendly and helped me with ordering and getting my account set up for orders! In conclusion I’ve been to all dispos in lake city and liberty has the best prices even without sales
Deanna O.
1671637970
Staff is always super friendly and knowledgeable. They are willing to help you find what works for you. They always have recommendations to give you as well. Very budget friendly as well. They have a lot of good strains for all kinds of health problems.
Angel T.
1671498902
Great staff, very helpful.
Emily A.
1671035397
I love the staff here, all so friendly and knowledgeable. Its nice to see people that care and are happy. Good product with good sales. No wait time, very clean inside. A very consistent pleasant experience when shopping here.
MR J
1669586857
Extremely Unprofessional Employees.They are rude and selective1/10and always sell my pick up to someone else within 2 hrs and then they rude about it, Fu*k that I’ll go trulieve and grow healthy.
anna J.
1664648221
I will admit, I was sleeping on this place. I was sitting at TL, talking to another patient about how my budget keeps getting smaller. Every thing is going up but my income, so my money is super tight when it comes to my medications. He proceeded to tell me about Liberty and this huge sale they were having like, 65% off. I wish I could've got dude's name, because they own the man a discount. I was able to stock up a little instead of making my dollar stretch on ground alone. So far I've tried the concentrates and they didn't disappoint. I'm sorry Liberty, I didn't know. You can have my money.
Remmy A.
1663930432
BE AWARE..... YOUR MEDICAL CARD FROM ANOTHER STATE IS USELESS HERE... They only accept cards issued in/from Florida.‐----------------Reply to the below comment from LHS as to why I am leaving the 1 star review.1) FL business knows the law.... law like 21 years and older.... 21 years and older question made it to the front page of your website... "Do you have Florida issued medical card?" ...Didn't. Why not?2) As I understand it, businesses like yours and customers like me are who/what will get said Law changed, but only if we (customers) keep making it clear we want it and our money will flow through it to which businesses like yours (and the medical industry and taxes) may flourish in money gains..3)I have no problem admitting part of that 1 star is my shock that FL doesn't ... (the snow bird and tourist state) without any indication on your website otherwise, it was all too easy to assume Florida was on the same wagon as California, and Colorado's medical acceptance.I didn't expect to be in Florida this month, but here I am, now states away from a suitable dispensary and naturally having had to figure out where/how I go from here. Now, your business didn't expect to be held accountable (by way of this little review) for the laws in its state, but you are, and now someone along the line of employees gets to decide how much they care about it.P.s.** Add a question or notice on your website that you have to have a Florida Issued Medical Card, and I will update my review in your favor with my sincere gratitude.
Heather J.
1662384909
Love the flower here and accessories.. nice staff. Very helpfull been a customer over 2 years now
Robert M.
1662121034
We walked in the store and was greeted by the staff who is very friendly and happy to help you with your selection plus they talk to you like you're old friends.... The best customer service I've ever seen and experienced... It's the only one I will go to... They are always smiling and laughing which make it a pleasing experience
Stephanie L.
1658666963
I’ve always had a good experience at Liberty Health! I mostly use the Lake City location and the budtenders are always so nice and helpful to me! I’m always in and out quickly! I’ve also been to the Gainesville, Tallahassee and Orange Park locations and had good experiences there as well! Their product is great but their customer service is even better! Also, they have been having really great sales/discounts! Liberty is my go to! ❤️
Robert Olson (.
1656274158
Liberty isn't as "glam" as others, but they do have some good deal days! And, if everyone paid attention to their emails they would see those great deals. Recommend checking out, not bad at all!
Lori
1656070458
I went in with a customer to see what a dispensary is like.The lady behind the counter was very knowledgeable abt each product, kind and professional with all the customers.I was surprised hearing how much they were paying for their medicine though.
Peter B.
1655829748
Very open dispensary. I didnt have to wait any time at all, the staff was helpful, and they had a great selection with many options. It was almost too hard to pick out which 1 item to prioritize over others.
Joe H.
1652991710
Good prices for the quality. Place is clean. They can get you in and out fast or take the time to answer any questions you have. Most employees are patients and will give you their honest opinion on the products they've used. People are nice without being fake. Good deals on sales and with my Vet discount. This is the only dispo I tip every time I go, no matter whos working the desk.
Scarlett H.
1652459791
Easiest trip to a dispensary for me so far. I was only there maybe ten minutes total. They’re very efficient and had everything packaged for my online order, and the person helping me, Jeff, was beyond welcoming. I will be back, and will be a regular. Thanks LHS and Jeff for a great experience for my first time in.
jeff S.
1650645035
Words cannot explain. But here one WOW.easy.kind.helpful.information .wow.I guess I did find some words. Good products.
Debbie Y.
1649957677
This was my first time here and the ladies were very informative and kind. Will definitely return.
Michelle L.
1649369579
Great service, CJ was the customer service rep. He told us about the products and different uses for them and didn't mind taking ti.e to answer questions. Wendy was also very friendly! Great staff!
Michelle G.
1648848587
First time there, visiting from Tally. Good customer service and some great deals. I'll come back..😁
Dusty Bread V.
1647664097
Not only did they put me on a call list for the topical balm I was needing but once arriving I was served by Emily who was ever so helpful and an amazing beautiful soul. Have you noticed the new website? They show a detailed chart for each strain. Noting the benefits of each such as pain relief, focus, sleep , relax, hunger...... It's excellent as a guide in getting the most benefits from my meds. Happy shopping.
Raleigh L.
1647561568
It's a very good place to visit and they help you out with any questions you have I really recommend visiting them
Kayla M.
1646681080
Wonderful experience. I like how you walk in and it’s overall good experience. You don’t feel weird nor out of place. They are friendly and outgoing, and will assist with anything. Customer service is on top of it. Unlike the other places around here , you don’t feel judged and always have welcoming smiles. Used online service also and processes is fast and ready fairly quickly.
Gini G.
1645907797
Emily was excellent, informative, and knowledgeable. I will definitely be back.
Shana C.
1644704184
Fast & Friendly!! Even when you come in right before they close. Always great service!!
Lou P.
1644084317
Staff was very accommodating. Great prices.
Keith C.
1640530855
Very nice staff and very knowledgeable. They have great deals on some amazing products. You won't be disappointed.
Arthur C.
1637691115
Excellent choice for all your cannabis needs. Plenty of parking. Excellent customer service.
Teresa N.
1637260593
First time visiting I have to say everyone was very helpful, and they all were polite to me. I will be visiting again.
Dusty Bread V.
1634136228
Not only did they put me on a call list for the topical balm I was needing but once arriving I was served by Emily who was ever so helpful and an amazing beautiful soul.
SoulPandaQueen S.
1633810794
The staff is amazing. 4 stars because the selection could be a little better but overall they have the best deals and people working for them
Leah W.
1633108854
I love the products. Unfortunately I will not be going back. I ordered ground flower. This place ripped me off and would not even exchange my flower for a full container. Please check your medicine before you leave. Because they will potentially rip you off.
Susan B
1631643351
Helpful. Good products. Great prices with the 50% off. Not much on variety tho. Not much edibles and no pre rolls.
Shannon B.
1630160016
Friendly but not much stock when ever I go in.What they have is good.Never leave empty handed.😊😋
Becky A.
1626477783
Can't remember his name but I was in there yesterday morning right after they opened. The young man helping me was very helpful, explained some questions. Very happy with products he recommended.
Earlene N.
1625768564
I do not smoke it or use any of the product from here, my daughter does and so far they've been a great place to buy from,they have deals all the time which makes it way better. always trying to save money.The staff is very polite I can say that for a fact!! only thing they need more of a variety
Monica T.
1625178840
I mean they were nice and it was a cool place... But the measurements on their bottles I can't wrap my mind around so I'm not really sure what the potency of these capsules is. In addition the phone number that they have listed does not work so you can't call and ask... Their website is not informative and you can't find out anything about the product from their website either. As much as I hate trulieve for oversaturating and never having enough product... At least they have a professional setting and you can have confidence and what you're able to get.
Bobby C.
1625038650
June 22nd was my first ever visit to Liberty. The customer service was excellent and they explained things in a way I could understand. The products I've gotten have been awesome! Looking forward to going again soon. Keep up the great work.
WO1 Tracey G.
1623861477
I am very new to cannabis treatmen and upon buying my products Holly was the customer associate that assisted me and guided me with my purchase. She was absolutely helpful and extremely knowledgeable in every product she explained to me. She was patient and friendly. GREAT JOB HOLLY!!!!! YOU DESERVE A RAISE!Ms. T. Gerald
Kim W.
1623467327
In and out. No fuss, no muss. Friendly, knowledgeable staff. Always ready to help you put a deal together to maximize your purchase with as little money spent as possible. Love these guys!
Kim W.
1622573832
Totally different from another dispensary I frequent. Not saying one's better than the other, I like both for different reasons. I really liked everything about me experience today!! Everyone was very nice, very knowledgeable and very efficient. I was in and out in less than 5 min and I had to register as a new patient!! I shall be a return patient!!😃
Christopher O.
1621007168
All the employees at the lake City Liberty health science are so kind knowledgeable and convenient to help you they love petunia she goes there we call it the puff puff store and she knows we're going to go see Eric the manager very nice person very kind easy in and out I don't think I've ever spent over 10 minutes there at the longest and if I've stayed longer it's because I was talking to him and carrying on the conversation Small Time feel for modern day convenience to get medical cannabis thank you for what y'all did thank you for the prices that you have you make it possible for me to afford to get medical cannabis and petunia to get puff puff
Cindy N.
1620887656
I have not physically entered Lake City's Liberty Health Science Dispensary. However, during my visits to their website, I became enthralled, as I surfed. Seriously, every single word, every picture with description.All of my questions were answered! I was also gaining knowledge. Honestly, it was my absolute pleasure. My next doctor visit, will include obtaining my Medical Marijuana card. SEE YOU SOON LIBERTY DISPENSARY.
Zac B.
1619644981
Great friendly staff with a good selection of quality medicine! I would recommend any and all friends and family to give this place your business! Holly was very helpful and knowledgeable about the products and answered all my questions and concerns professionally to help me figure out exactly what works for me. I wish I could give this place 10 stars!
David Y.
1619579214
I'll never forget how good my experience was at this place. Customer service was the best I've ever seen hands down the best in northern Florida I've been to yet!!. I will be spreading the word to my friends and family about my experience. They gave me what I needed the first time around. I will continue my business with them that's for sure !!!! 5 stars...
Troy M.
1613174376
I’ve been to almost every dispensary in NE Florida and Liberty in lake city is by far the best in every aspect! Their prices are amazing, but honestly, it’s the staff that keeps me coming back. They’re so nice, respectful, and they make you feel like family. And for the people new to the medical marijuana world, YOU ABSOLUTELY HAVE TO GO SEE LIBERTY IN LAKE CITY!!! Their expert staff can answer ANY questions you have regarding your prescription, how things work, different effects and medicinal purposes for all the products, etc.
1720 W US Hwy 90
Lake City, FL 32055
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CLOSED
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Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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AYR Deals and Discounts
Everyday Discounts
1st Time
50% OFF
1st three visits - excludes premium flower and premium popcorn.
Veterans
25% OFF
SSI | SNAP
15% OFF
Heroes
25% OFF
Veterans and retired first responders
Birthday
$15 Credit
Seniors
15% OFF
Patients age 55+
Pediatric
50% OFF
Medical Card Renewal
$75 Off
$25 credit for each referral
Refer A Friend
$25 OFF
ABOUT THIS DISPENSARY
Ayr, located at 1720 W US Hwy 90 in Lake City, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.
Medical: Yes
Recreational: No
Delivery: No
Delivery Fee: Not Applicable
License Number: MMTC-2015-0002
Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).
Ayr is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. Ayr grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.
Product types and availability can vary from store menu to store menu, depending on demand. If Ayr in Lake City does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.
Purchasing Marijuana Products at Ayr
During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.
Preparation Helps: See what’s available ahead of time. If Ayr in Lake City online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.
Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Contact the dispensary if you encounter product-related issues or problems. Ayr has a policy & procedure for this.
Please enjoy the menu products from this dispensary responsibly!
To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.
What People Are Saying
Based on 421 reviews
Bobby H.
1708712506
Kasey and Emily are some of the best ppl you can have !! Great on selling good products. Very polite. Also very very Knowledgeable. Their a great team (:
Riot The Red F.
1707006628
The people here are very helpful especially if it is your first time. They are patient and friendly and help you understand the different products. They also always seem to have great sales that make it more affordable! Definitely recommend.
Kindell R.
1706629203
My last visit i had Mandy helping me out and she went above and beyond all my expectations! her product knowledge and customer service skills are unmatched! can’t wait to come back in for my next order!
Chelsea R.
1706451431
Love coming in to shop at Ayr! They have great prices and always helpful. Chelsey did great at helping me get the most bang for my buck when I used my rewards points!
Allyssa O.
1704996782
Miss Em’s (Emily) made my whole day. We’ll go with week.Great location. Liberty is always my go too no matter where I am.Always good vibes and better deals than most .. if you know.. you know.
Michelle B.
1701982588
MY GO TO PLACE!! Wouldn’t trade these employees for nothing!! They are all beyond helpful! Super quick and very knowledgeable! Love these guys!!!
Octopus S.
1701613075
Emily was who attended my shopping experience here. She was engaging in conversation and made the time there pleasant. This is a good dispensary among other details for their consistency with deals.
Louis D.
1699441189
Order online or at the store. Fast friendly customer service agents ready to fill your order and get you smoking. Always trying to get you the best deal on the THC for you. Whether it's vape carts, concentrate, edibles or flower they are fully stocked with deals everyday. Don't miss the weekend deals when most everything is half off.
Heidi K.
1694651501
UPDATE! This dispensary only lets you use your reward points as a discount. Other rewards given at dispensaries take that amount off the price of what you purchase, period. Used $70 reward to save 4$. Wow. I’m gonna shop where I get something back. I won’t be getting much here anymore. Oh yeah, the flower containers are not sealed! I don’t trust I am getting correct amounts because containers never look remotely close.WAS the place in Lake City to purchase pods at reasonable prices and they offered a large assortment to chose from. But I want my rewards to mean something. I’ll save more in the long run going elsewhere.
JL H.
1693327560
It was actually decent when it was liberty. Now it's terrible pricing on everything. It's all priced stupid high so when you do get rewards points you basically get ripped off even more. If they actually brought back decent pricing it wouldn't be so bad until then it's better to go to Gainesville an dispo hop for the deals from signing up different places! Just another way for corporate elites to keep the middle an lower class down!
Kasey N.
1691437813
Awesome people always so positive and helpful I shop here over any other dispensary not just because of their product but these people specifically have always been so great!!!
THAT G.
1691269629
On several occasions I have visited this location and the guy with glasses and dark curly hair is very rudeI needed help figuring out my mgs and he advised me that wasn’t his job !I don’t think I’ll be back I can definitely feel a shift in customer service after my visit today ! Do better liberty !!
Derek Schaefer (.
1691101690
Best service out there, plus no long waits in a lobby like another popular seller in town. Jeffery is awesome, as are the rest of the people here.
Jennifer M.
1689442502
This is the first place I went to pick up supplies. I had no idea what I was doing, but Jessica B was awesome and took the time to explain everything to me. Great experience! I'll definitely be back!
Bernadette B.
1689159477
As a first time medical marijuana card holder, I was a bit Leary and skeptical to the products. There are Angels among Us and her name is Emily. She informed me about products specific to my problem and educated me on the different strains and such and ways to take this medication. She took the time to educate and to put my mind at ease. Thank you so much Emily 👏👏
Allen Wayne C.
1689117677
I prefer shopping at my local AYR Dispensary! The store atmosphere is calm and relaxed which make the transaction easier and faster! On a special note, Emily is about the age of my Granddaughter, but she is always upbeat and happy I’m! Emily has this unique ability to connect on personal level that makes you feel that she wants to genuinely help you! It’s a real pleasure! Mr. C
Aidan T.
1689017837
The service is quick and kind ;), Emily is very helpful and knowledgeable on strains.Frequent sales keeps me coming back.Would recommend.
Ashley B.
1689009435
Leaving this review for my husband, Emily is AMAZING! And truly helped my husband today! Very friendly and very professional.
Jennifer S.
1682561064
I've been coming to this store for a few years now and the staff has always been fantastic! They have something for everyone and the deals are always really good 😁 not to mention the point system is great and turns out great discounts when you let them add up!
Cøđy S.
1678636537
It's nice and clean and smells good in there if you know what I mean. The store is well organized your usually in and out real fast. Out of the 50 or 60 times I've been there I think the longest I've waited was 5 to 10 min. There constantly having sales that range from 30% to 55% off everything. If you want to save money and get a good bit of stuff liberty is definitely the place you want to go I'll recommend this place to everyone. The employees are very respectful too
Jen B.
1677373089
I'm giving them 5 stars because I want to see the Cannabis industry flourish, and for other reasons, but we were not completely satisfied. My boyfriend and I went to the dispensary, and between the two of us, we purchased around $200 worth of products, including eight containers of flower. We got all the way home, which is 40 miles away, and realized one of the containers was completely empty. We immediately called the store. We called both numbers and were unable to reach anyone, or even leave a voicemail. So we drove all the way back, 40 miles. I think it was the manager who told us that normally, once customers leave the store, all sales are final, but that he would honor it this time. I appreciate that, which is another reason for the 5 stars. That does seem fair, but there are no procedures for the cashiers to show the customers what's in the containers, nor are the containers sealed. The manager did give us a new container with flower, but he offered no apologies and he didn't offer us anything for our troubles of driving 80 miles out of our way, because of their error. He could have given us a pre-roll or something. He even stated that he was not concerned with us going out of our way, and that it made no difference to him how far we traveled. We felt like he was insinuating a little bit that we were lying. He smelled the container and looked inside, and he could clearly tell there had never been anything inside of it, which is why he replaced it. Like I said, we spent around $200, and the product in question only costed $20. That just doesn't add up that we would come all the way back to steal $20 worth of flower, lol. Plus we gave a $20 tip. The original cashier was extremely friendly, knowledgeable, and efficient. He was also very kind when we went back. That's the final reason for the 5 stars. Unfortunately, however, we will go elsewhere from now on. Their prices are similar to most other dispensaries anyway. It was our first and last visit.
Chad W.
1676669908
Very helpful staff being my first visit they were able to answer all my questions and made me very comfortable can't wait to go back see ya soon Liberty staff
Nelson S.
1675081788
This was the first dispensary I went to when I got my card. Staff was really friendly and helped me with ordering and getting my account set up for orders! In conclusion I’ve been to all dispos in lake city and liberty has the best prices even without sales
Deanna O.
1671637970
Staff is always super friendly and knowledgeable. They are willing to help you find what works for you. They always have recommendations to give you as well. Very budget friendly as well. They have a lot of good strains for all kinds of health problems.
Angel T.
1671498902
Great staff, very helpful.
Emily A.
1671035397
I love the staff here, all so friendly and knowledgeable. Its nice to see people that care and are happy. Good product with good sales. No wait time, very clean inside. A very consistent pleasant experience when shopping here.
MR J
1669586857
Extremely Unprofessional Employees.They are rude and selective1/10and always sell my pick up to someone else within 2 hrs and then they rude about it, Fu*k that I’ll go trulieve and grow healthy.
anna J.
1664648221
I will admit, I was sleeping on this place. I was sitting at TL, talking to another patient about how my budget keeps getting smaller. Every thing is going up but my income, so my money is super tight when it comes to my medications. He proceeded to tell me about Liberty and this huge sale they were having like, 65% off. I wish I could've got dude's name, because they own the man a discount. I was able to stock up a little instead of making my dollar stretch on ground alone. So far I've tried the concentrates and they didn't disappoint. I'm sorry Liberty, I didn't know. You can have my money.
Remmy A.
1663930432
BE AWARE..... YOUR MEDICAL CARD FROM ANOTHER STATE IS USELESS HERE... They only accept cards issued in/from Florida.‐----------------Reply to the below comment from LHS as to why I am leaving the 1 star review.1) FL business knows the law.... law like 21 years and older.... 21 years and older question made it to the front page of your website... "Do you have Florida issued medical card?" ...Didn't. Why not?2) As I understand it, businesses like yours and customers like me are who/what will get said Law changed, but only if we (customers) keep making it clear we want it and our money will flow through it to which businesses like yours (and the medical industry and taxes) may flourish in money gains..3)I have no problem admitting part of that 1 star is my shock that FL doesn't ... (the snow bird and tourist state) without any indication on your website otherwise, it was all too easy to assume Florida was on the same wagon as California, and Colorado's medical acceptance.I didn't expect to be in Florida this month, but here I am, now states away from a suitable dispensary and naturally having had to figure out where/how I go from here. Now, your business didn't expect to be held accountable (by way of this little review) for the laws in its state, but you are, and now someone along the line of employees gets to decide how much they care about it.P.s.** Add a question or notice on your website that you have to have a Florida Issued Medical Card, and I will update my review in your favor with my sincere gratitude.
Heather J.
1662384909
Love the flower here and accessories.. nice staff. Very helpfull been a customer over 2 years now
Robert M.
1662121034
We walked in the store and was greeted by the staff who is very friendly and happy to help you with your selection plus they talk to you like you're old friends.... The best customer service I've ever seen and experienced... It's the only one I will go to... They are always smiling and laughing which make it a pleasing experience
Stephanie L.
1658666963
I’ve always had a good experience at Liberty Health! I mostly use the Lake City location and the budtenders are always so nice and helpful to me! I’m always in and out quickly! I’ve also been to the Gainesville, Tallahassee and Orange Park locations and had good experiences there as well! Their product is great but their customer service is even better! Also, they have been having really great sales/discounts! Liberty is my go to! ❤️
Robert Olson (.
1656274158
Liberty isn't as "glam" as others, but they do have some good deal days! And, if everyone paid attention to their emails they would see those great deals. Recommend checking out, not bad at all!
Lori
1656070458
I went in with a customer to see what a dispensary is like.The lady behind the counter was very knowledgeable abt each product, kind and professional with all the customers.I was surprised hearing how much they were paying for their medicine though.
Peter B.
1655829748
Very open dispensary. I didnt have to wait any time at all, the staff was helpful, and they had a great selection with many options. It was almost too hard to pick out which 1 item to prioritize over others.
Joe H.
1652991710
Good prices for the quality. Place is clean. They can get you in and out fast or take the time to answer any questions you have. Most employees are patients and will give you their honest opinion on the products they've used. People are nice without being fake. Good deals on sales and with my Vet discount. This is the only dispo I tip every time I go, no matter whos working the desk.
Scarlett H.
1652459791
Easiest trip to a dispensary for me so far. I was only there maybe ten minutes total. They’re very efficient and had everything packaged for my online order, and the person helping me, Jeff, was beyond welcoming. I will be back, and will be a regular. Thanks LHS and Jeff for a great experience for my first time in.
jeff S.
1650645035
Words cannot explain. But here one WOW.easy.kind.helpful.information .wow.I guess I did find some words. Good products.
Debbie Y.
1649957677
This was my first time here and the ladies were very informative and kind. Will definitely return.
Michelle L.
1649369579
Great service, CJ was the customer service rep. He told us about the products and different uses for them and didn't mind taking ti.e to answer questions. Wendy was also very friendly! Great staff!
Michelle G.
1648848587
First time there, visiting from Tally. Good customer service and some great deals. I'll come back..😁
Dusty Bread V.
1647664097
Not only did they put me on a call list for the topical balm I was needing but once arriving I was served by Emily who was ever so helpful and an amazing beautiful soul. Have you noticed the new website? They show a detailed chart for each strain. Noting the benefits of each such as pain relief, focus, sleep , relax, hunger...... It's excellent as a guide in getting the most benefits from my meds. Happy shopping.
Raleigh L.
1647561568
It's a very good place to visit and they help you out with any questions you have I really recommend visiting them
Kayla M.
1646681080
Wonderful experience. I like how you walk in and it’s overall good experience. You don’t feel weird nor out of place. They are friendly and outgoing, and will assist with anything. Customer service is on top of it. Unlike the other places around here , you don’t feel judged and always have welcoming smiles. Used online service also and processes is fast and ready fairly quickly.
Gini G.
1645907797
Emily was excellent, informative, and knowledgeable. I will definitely be back.
Shana C.
1644704184
Fast & Friendly!! Even when you come in right before they close. Always great service!!
Lou P.
1644084317
Staff was very accommodating. Great prices.
Keith C.
1640530855
Very nice staff and very knowledgeable. They have great deals on some amazing products. You won't be disappointed.
Arthur C.
1637691115
Excellent choice for all your cannabis needs. Plenty of parking. Excellent customer service.
Teresa N.
1637260593
First time visiting I have to say everyone was very helpful, and they all were polite to me. I will be visiting again.
Dusty Bread V.
1634136228
Not only did they put me on a call list for the topical balm I was needing but once arriving I was served by Emily who was ever so helpful and an amazing beautiful soul.
SoulPandaQueen S.
1633810794
The staff is amazing. 4 stars because the selection could be a little better but overall they have the best deals and people working for them
Leah W.
1633108854
I love the products. Unfortunately I will not be going back. I ordered ground flower. This place ripped me off and would not even exchange my flower for a full container. Please check your medicine before you leave. Because they will potentially rip you off.
Susan B
1631643351
Helpful. Good products. Great prices with the 50% off. Not much on variety tho. Not much edibles and no pre rolls.
Shannon B.
1630160016
Friendly but not much stock when ever I go in.What they have is good.Never leave empty handed.😊😋
Becky A.
1626477783
Can't remember his name but I was in there yesterday morning right after they opened. The young man helping me was very helpful, explained some questions. Very happy with products he recommended.
Earlene N.
1625768564
I do not smoke it or use any of the product from here, my daughter does and so far they've been a great place to buy from,they have deals all the time which makes it way better. always trying to save money.The staff is very polite I can say that for a fact!! only thing they need more of a variety
Monica T.
1625178840
I mean they were nice and it was a cool place... But the measurements on their bottles I can't wrap my mind around so I'm not really sure what the potency of these capsules is. In addition the phone number that they have listed does not work so you can't call and ask... Their website is not informative and you can't find out anything about the product from their website either. As much as I hate trulieve for oversaturating and never having enough product... At least they have a professional setting and you can have confidence and what you're able to get.
Bobby C.
1625038650
June 22nd was my first ever visit to Liberty. The customer service was excellent and they explained things in a way I could understand. The products I've gotten have been awesome! Looking forward to going again soon. Keep up the great work.
WO1 Tracey G.
1623861477
I am very new to cannabis treatmen and upon buying my products Holly was the customer associate that assisted me and guided me with my purchase. She was absolutely helpful and extremely knowledgeable in every product she explained to me. She was patient and friendly. GREAT JOB HOLLY!!!!! YOU DESERVE A RAISE!Ms. T. Gerald
Kim W.
1623467327
In and out. No fuss, no muss. Friendly, knowledgeable staff. Always ready to help you put a deal together to maximize your purchase with as little money spent as possible. Love these guys!
Kim W.
1622573832
Totally different from another dispensary I frequent. Not saying one's better than the other, I like both for different reasons. I really liked everything about me experience today!! Everyone was very nice, very knowledgeable and very efficient. I was in and out in less than 5 min and I had to register as a new patient!! I shall be a return patient!!😃
Christopher O.
1621007168
All the employees at the lake City Liberty health science are so kind knowledgeable and convenient to help you they love petunia she goes there we call it the puff puff store and she knows we're going to go see Eric the manager very nice person very kind easy in and out I don't think I've ever spent over 10 minutes there at the longest and if I've stayed longer it's because I was talking to him and carrying on the conversation Small Time feel for modern day convenience to get medical cannabis thank you for what y'all did thank you for the prices that you have you make it possible for me to afford to get medical cannabis and petunia to get puff puff
Cindy N.
1620887656
I have not physically entered Lake City's Liberty Health Science Dispensary. However, during my visits to their website, I became enthralled, as I surfed. Seriously, every single word, every picture with description.All of my questions were answered! I was also gaining knowledge. Honestly, it was my absolute pleasure. My next doctor visit, will include obtaining my Medical Marijuana card. SEE YOU SOON LIBERTY DISPENSARY.
Zac B.
1619644981
Great friendly staff with a good selection of quality medicine! I would recommend any and all friends and family to give this place your business! Holly was very helpful and knowledgeable about the products and answered all my questions and concerns professionally to help me figure out exactly what works for me. I wish I could give this place 10 stars!
David Y.
1619579214
I'll never forget how good my experience was at this place. Customer service was the best I've ever seen hands down the best in northern Florida I've been to yet!!. I will be spreading the word to my friends and family about my experience. They gave me what I needed the first time around. I will continue my business with them that's for sure !!!! 5 stars...
Troy M.
1613174376
I’ve been to almost every dispensary in NE Florida and Liberty in lake city is by far the best in every aspect! Their prices are amazing, but honestly, it’s the staff that keeps me coming back. They’re so nice, respectful, and they make you feel like family. And for the people new to the medical marijuana world, YOU ABSOLUTELY HAVE TO GO SEE LIBERTY IN LAKE CITY!!! Their expert staff can answer ANY questions you have regarding your prescription, how things work, different effects and medicinal purposes for all the products, etc.
