I absolutely love this store, I have been treated with the utmost respect every single time I have walked through the doors there. There's no other place that I will shop at. Thanks guy's for being so hospitable and very welcoming
Amazing friendly staff, super quick! I believe they always have most of the store on sale! Highly recommend
So sad to have the experience we did. So many good stars/reviews about staff. Just had the most horrible experience with a staff member. Extremely rude. There is zero reason someone with a prescription should be profiled.
been having some incredible sales which means I can get better quality stuff that I normally do I really only can get by the quarter loose flower and super friendly Any service animal I bring in that is in training
Wonderful experience! Staff is friendly and very knowledgeable. Always willing to explain any question I have. Big fan of the concentrates! I refuse to go to any other supplier for my medicine!
Pick up window is Great! Going inside no so much for some of us. Although it is nice inside. Folks are knowledgeable. Prices are reasonable and the product is good. One can not really ask for more.
The only complaint I have is the fact that they have started putting the flower into different containers. The plastic container worked well like a medicine bottle. But these new little bags or whatever they are flower gets stuck in the corner, etc. I have been coming to ayr since I got my medical card over three years ago. I really do like the dispensary and have utilize their reward system pretty frequently. but I am very disappointed to hear that this is the direction that they are moving in the bags are not a good option. Maybe if you want to use the bag just do a regular bag instead of one with creases in them. Honestly, it would be a five star review but when I voiced my opinion about it, they said that that’s the option that they’re moving in.
It was my first time going in here, and they were extremely friendly and very helpful! It was definitely a very pleasant first experience!
I absolutely love this store, I have been treated with the utmost respect every single time I have walked through the doors there. There's no other place that I will shop at. Thanks guy's for being so hospitable and very welcoming
This was my first time going to a dispensary. Everything was pretty straightforward, and they have a decent variety of options. Unfortunately, they don't carry many edibles and only take debt or cash.
The best for everything. Assistance, Knowledge, Friendly, Caring. I love the compassion and support ❤️ all of you. Much Love
Very nice staff, and quick, in and out, great product! The only reason I didn't give 5 stars was I thought they could have had a bit bigger selection but would definitely recommend!
Kasey and Emily are some of the best ppl you can have !! Great on selling good products. Very polite. Also very very Knowledgeable. Their a great team (:
Kasey is amazing! She always gives me great recommendations on things to try and is very kind, helpful, and gives overall great customer service. Thank you Kasey!
The people here are very helpful especially if it is your first time. They are patient and friendly and help you understand the different products. They also always seem to have great sales that make it more affordable! Definitely recommend.
My last visit i had Mandy helping me out and she went above and beyond all my expectations! her product knowledge and customer service skills are unmatched! can’t wait to come back in for my next order!
Love coming in to shop at Ayr! They have great prices and always helpful. Chelsey did great at helping me get the most bang for my buck when I used my rewards points!
I make it a point of mine to give every dispensary a chance, and was trulieve&muv there's always a 45-minute wait the prices are usually a little bit higher than everywhere else and the quality is usually the same maybe a little teeny bit better but never consistent...@Liberty/AYR THERE IS NEVER A WAIT LONGER THAN 5 MINUTES. THERE IS ALWAYS WONDERFUL PRICES AND QUALITY PRODUCTS THE PEOPLE ARE ALWAYS FRIENDLY AND VERY INFORMATIVE THEY ARE ALWAYS MY NUMBER ONE CHOICE. I PHYSICALLY WALKED THERE WHEN MY CAR WAS BROKE DOWN BECAUSE IT IS LITERALLY WORTH EVERY STEP. I LOVE U AYR❤️❤️
Miss Em’s (Emily) made my whole day. We’ll go with week.Great location. Liberty is always my go too no matter where I am.Always good vibes and better deals than most .. if you know.. you know.
MY GO TO PLACE!! Wouldn’t trade these employees for nothing!! They are all beyond helpful! Super quick and very knowledgeable! Love these guys!!!
Emily was who attended my shopping experience here. She was engaging in conversation and made the time there pleasant. This is a good dispensary among other details for their consistency with deals.
Order online or at the store. Fast friendly customer service agents ready to fill your order and get you smoking. Always trying to get you the best deal on the THC for you. Whether it's vape carts, concentrate, edibles or flower they are fully stocked with deals everyday. Don't miss the weekend deals when most everything is half off.
UPDATE! This dispensary only lets you use your reward points as a discount. Other rewards given at dispensaries take that amount off the price of what you purchase, period. Used $70 reward to save 4$. Wow. I’m gonna shop where I get something back. I won’t be getting much here anymore. Oh yeah, the flower containers are not sealed! I don’t trust I am getting correct amounts because containers never look remotely close.WAS the place in Lake City to purchase pods at reasonable prices and they offered a large assortment to chose from. But I want my rewards to mean something. I’ll save more in the long run going elsewhere.
It was actually decent when it was liberty. Now it's terrible pricing on everything. It's all priced stupid high so when you do get rewards points you basically get ripped off even more. If they actually brought back decent pricing it wouldn't be so bad until then it's better to go to Gainesville an dispo hop for the deals from signing up different places! Just another way for corporate elites to keep the middle an lower class down!
Awesome people always so positive and helpful I shop here over any other dispensary not just because of their product but these people specifically have always been so great!!!
On several occasions I have visited this location and the guy with glasses and dark curly hair is very rudeI needed help figuring out my mgs and he advised me that wasn’t his job !I don’t think I’ll be back I can definitely feel a shift in customer service after my visit today ! Do better liberty !!
Best service out there, plus no long waits in a lobby like another popular seller in town. Jeffery is awesome, as are the rest of the people here.
This is the first place I went to pick up supplies. I had no idea what I was doing, but Jessica B was awesome and took the time to explain everything to me. Great experience! I'll definitely be back!
As a first time medical marijuana card holder, I was a bit Leary and skeptical to the products. There are Angels among Us and her name is Emily. She informed me about products specific to my problem and educated me on the different strains and such and ways to take this medication. She took the time to educate and to put my mind at ease. Thank you so much Emily 👏👏
I prefer shopping at my local AYR Dispensary! The store atmosphere is calm and relaxed which make the transaction easier and faster! On a special note, Emily is about the age of my Granddaughter, but she is always upbeat and happy I’m! Emily has this unique ability to connect on personal level that makes you feel that she wants to genuinely help you! It’s a real pleasure! Mr. C
The service is quick and kind ;), Emily is very helpful and knowledgeable on strains.Frequent sales keeps me coming back.Would recommend.
Leaving this review for my husband, Emily is AMAZING! And truly helped my husband today! Very friendly and very professional.
I've been coming to this store for a few years now and the staff has always been fantastic! They have something for everyone and the deals are always really good 😁 not to mention the point system is great and turns out great discounts when you let them add up!
It's nice and clean and smells good in there if you know what I mean. The store is well organized your usually in and out real fast. Out of the 50 or 60 times I've been there I think the longest I've waited was 5 to 10 min. There constantly having sales that range from 30% to 55% off everything. If you want to save money and get a good bit of stuff liberty is definitely the place you want to go I'll recommend this place to everyone. The employees are very respectful too
I'm giving them 5 stars because I want to see the Cannabis industry flourish, and for other reasons, but we were not completely satisfied. My boyfriend and I went to the dispensary, and between the two of us, we purchased around $200 worth of products, including eight containers of flower. We got all the way home, which is 40 miles away, and realized one of the containers was completely empty. We immediately called the store. We called both numbers and were unable to reach anyone, or even leave a voicemail. So we drove all the way back, 40 miles. I think it was the manager who told us that normally, once customers leave the store, all sales are final, but that he would honor it this time. I appreciate that, which is another reason for the 5 stars. That does seem fair, but there are no procedures for the cashiers to show the customers what's in the containers, nor are the containers sealed. The manager did give us a new container with flower, but he offered no apologies and he didn't offer us anything for our troubles of driving 80 miles out of our way, because of their error. He could have given us a pre-roll or something. He even stated that he was not concerned with us going out of our way, and that it made no difference to him how far we traveled. We felt like he was insinuating a little bit that we were lying. He smelled the container and looked inside, and he could clearly tell there had never been anything inside of it, which is why he replaced it. Like I said, we spent around $200, and the product in question only costed $20. That just doesn't add up that we would come all the way back to steal $20 worth of flower, lol. Plus we gave a $20 tip. The original cashier was extremely friendly, knowledgeable, and efficient. He was also very kind when we went back. That's the final reason for the 5 stars. Unfortunately, however, we will go elsewhere from now on. Their prices are similar to most other dispensaries anyway. It was our first and last visit.
Very helpful staff being my first visit they were able to answer all my questions and made me very comfortable can't wait to go back see ya soon Liberty staff
This was the first dispensary I went to when I got my card. Staff was really friendly and helped me with ordering and getting my account set up for orders! In conclusion I’ve been to all dispos in lake city and liberty has the best prices even without sales
Staff is always super friendly and knowledgeable. They are willing to help you find what works for you. They always have recommendations to give you as well. Very budget friendly as well. They have a lot of good strains for all kinds of health problems.
Great staff, very helpful.
I love the staff here, all so friendly and knowledgeable. Its nice to see people that care and are happy. Good product with good sales. No wait time, very clean inside. A very consistent pleasant experience when shopping here.
Extremely Unprofessional Employees.They are rude and selective1/10and always sell my pick up to someone else within 2 hrs and then they rude about it, Fu*k that I’ll go trulieve and grow healthy.
I will admit, I was sleeping on this place. I was sitting at TL, talking to another patient about how my budget keeps getting smaller. Every thing is going up but my income, so my money is super tight when it comes to my medications. He proceeded to tell me about Liberty and this huge sale they were having like, 65% off. I wish I could've got dude's name, because they own the man a discount. I was able to stock up a little instead of making my dollar stretch on ground alone. So far I've tried the concentrates and they didn't disappoint. I'm sorry Liberty, I didn't know. You can have my money.
BE AWARE..... YOUR MEDICAL CARD FROM ANOTHER STATE IS USELESS HERE... They only accept cards issued in/from Florida.‐----------------Reply to the below comment from LHS as to why I am leaving the 1 star review.1) FL business knows the law.... law like 21 years and older.... 21 years and older question made it to the front page of your website... "Do you have Florida issued medical card?" ...Didn't. Why not?2) As I understand it, businesses like yours and customers like me are who/what will get said Law changed, but only if we (customers) keep making it clear we want it and our money will flow through it to which businesses like yours (and the medical industry and taxes) may flourish in money gains..3)I have no problem admitting part of that 1 star is my shock that FL doesn't ... (the snow bird and tourist state) without any indication on your website otherwise, it was all too easy to assume Florida was on the same wagon as California, and Colorado's medical acceptance.I didn't expect to be in Florida this month, but here I am, now states away from a suitable dispensary and naturally having had to figure out where/how I go from here. Now, your business didn't expect to be held accountable (by way of this little review) for the laws in its state, but you are, and now someone along the line of employees gets to decide how much they care about it.P.s.** Add a question or notice on your website that you have to have a Florida Issued Medical Card, and I will update my review in your favor with my sincere gratitude.
Love the flower here and accessories.. nice staff. Very helpfull been a customer over 2 years now
We walked in the store and was greeted by the staff who is very friendly and happy to help you with your selection plus they talk to you like you're old friends.... The best customer service I've ever seen and experienced... It's the only one I will go to... They are always smiling and laughing which make it a pleasing experience
I’ve always had a good experience at Liberty Health! I mostly use the Lake City location and the budtenders are always so nice and helpful to me! I’m always in and out quickly! I’ve also been to the Gainesville, Tallahassee and Orange Park locations and had good experiences there as well! Their product is great but their customer service is even better! Also, they have been having really great sales/discounts! Liberty is my go to! ❤️
Liberty isn't as "glam" as others, but they do have some good deal days! And, if everyone paid attention to their emails they would see those great deals. Recommend checking out, not bad at all!
I went in with a customer to see what a dispensary is like.The lady behind the counter was very knowledgeable abt each product, kind and professional with all the customers.I was surprised hearing how much they were paying for their medicine though.
Very open dispensary. I didnt have to wait any time at all, the staff was helpful, and they had a great selection with many options. It was almost too hard to pick out which 1 item to prioritize over others.
Good prices for the quality. Place is clean. They can get you in and out fast or take the time to answer any questions you have. Most employees are patients and will give you their honest opinion on the products they've used. People are nice without being fake. Good deals on sales and with my Vet discount. This is the only dispo I tip every time I go, no matter whos working the desk.
Easiest trip to a dispensary for me so far. I was only there maybe ten minutes total. They’re very efficient and had everything packaged for my online order, and the person helping me, Jeff, was beyond welcoming. I will be back, and will be a regular. Thanks LHS and Jeff for a great experience for my first time in.
Words cannot explain. But here one WOW.easy.kind.helpful.information .wow.I guess I did find some words. Good products.
This was my first time here and the ladies were very informative and kind. Will definitely return.
Great service, CJ was the customer service rep. He told us about the products and different uses for them and didn't mind taking ti.e to answer questions. Wendy was also very friendly! Great staff!
First time there, visiting from Tally. Good customer service and some great deals. I'll come back..😁
Not only did they put me on a call list for the topical balm I was needing but once arriving I was served by Emily who was ever so helpful and an amazing beautiful soul. Have you noticed the new website? They show a detailed chart for each strain. Noting the benefits of each such as pain relief, focus, sleep , relax, hunger...... It's excellent as a guide in getting the most benefits from my meds. Happy shopping.
It's a very good place to visit and they help you out with any questions you have I really recommend visiting them
Wonderful experience. I like how you walk in and it’s overall good experience. You don’t feel weird nor out of place. They are friendly and outgoing, and will assist with anything. Customer service is on top of it. Unlike the other places around here , you don’t feel judged and always have welcoming smiles. Used online service also and processes is fast and ready fairly quickly.
Emily was excellent, informative, and knowledgeable. I will definitely be back.
Fast & Friendly!! Even when you come in right before they close. Always great service!!
Staff was very accommodating. Great prices.
Very nice staff and very knowledgeable. They have great deals on some amazing products. You won't be disappointed.
Excellent choice for all your cannabis needs. Plenty of parking. Excellent customer service.
First time visiting I have to say everyone was very helpful, and they all were polite to me. I will be visiting again.
Not only did they put me on a call list for the topical balm I was needing but once arriving I was served by Emily who was ever so helpful and an amazing beautiful soul.
The staff is amazing. 4 stars because the selection could be a little better but overall they have the best deals and people working for them
I love the products. Unfortunately I will not be going back. I ordered ground flower. This place ripped me off and would not even exchange my flower for a full container. Please check your medicine before you leave. Because they will potentially rip you off.
Helpful. Good products. Great prices with the 50% off. Not much on variety tho. Not much edibles and no pre rolls.
Friendly but not much stock when ever I go in.What they have is good.Never leave empty handed.😊😋
Can't remember his name but I was in there yesterday morning right after they opened. The young man helping me was very helpful, explained some questions. Very happy with products he recommended.
I do not smoke it or use any of the product from here, my daughter does and so far they've been a great place to buy from,they have deals all the time which makes it way better. always trying to save money.The staff is very polite I can say that for a fact!! only thing they need more of a variety
I mean they were nice and it was a cool place... But the measurements on their bottles I can't wrap my mind around so I'm not really sure what the potency of these capsules is. In addition the phone number that they have listed does not work so you can't call and ask... Their website is not informative and you can't find out anything about the product from their website either. As much as I hate trulieve for oversaturating and never having enough product... At least they have a professional setting and you can have confidence and what you're able to get.
June 22nd was my first ever visit to Liberty. The customer service was excellent and they explained things in a way I could understand. The products I've gotten have been awesome! Looking forward to going again soon. Keep up the great work.
I am very new to cannabis treatmen and upon buying my products Holly was the customer associate that assisted me and guided me with my purchase. She was absolutely helpful and extremely knowledgeable in every product she explained to me. She was patient and friendly. GREAT JOB HOLLY!!!!! YOU DESERVE A RAISE!Ms. T. Gerald
In and out. No fuss, no muss. Friendly, knowledgeable staff. Always ready to help you put a deal together to maximize your purchase with as little money spent as possible. Love these guys!
Totally different from another dispensary I frequent. Not saying one's better than the other, I like both for different reasons. I really liked everything about me experience today!! Everyone was very nice, very knowledgeable and very efficient. I was in and out in less than 5 min and I had to register as a new patient!! I shall be a return patient!!😃
All the employees at the lake City Liberty health science are so kind knowledgeable and convenient to help you they love petunia she goes there we call it the puff puff store and she knows we're going to go see Eric the manager very nice person very kind easy in and out I don't think I've ever spent over 10 minutes there at the longest and if I've stayed longer it's because I was talking to him and carrying on the conversation Small Time feel for modern day convenience to get medical cannabis thank you for what y'all did thank you for the prices that you have you make it possible for me to afford to get medical cannabis and petunia to get puff puff
I have not physically entered Lake City's Liberty Health Science Dispensary. However, during my visits to their website, I became enthralled, as I surfed. Seriously, every single word, every picture with description.All of my questions were answered! I was also gaining knowledge. Honestly, it was my absolute pleasure. My next doctor visit, will include obtaining my Medical Marijuana card. SEE YOU SOON LIBERTY DISPENSARY.
Great friendly staff with a good selection of quality medicine! I would recommend any and all friends and family to give this place your business! Holly was very helpful and knowledgeable about the products and answered all my questions and concerns professionally to help me figure out exactly what works for me. I wish I could give this place 10 stars!
I'll never forget how good my experience was at this place. Customer service was the best I've ever seen hands down the best in northern Florida I've been to yet!!. I will be spreading the word to my friends and family about my experience. They gave me what I needed the first time around. I will continue my business with them that's for sure !!!! 5 stars...
I’ve been to almost every dispensary in NE Florida and Liberty in lake city is by far the best in every aspect! Their prices are amazing, but honestly, it’s the staff that keeps me coming back. They’re so nice, respectful, and they make you feel like family. And for the people new to the medical marijuana world, YOU ABSOLUTELY HAVE TO GO SEE LIBERTY IN LAKE CITY!!! Their expert staff can answer ANY questions you have regarding your prescription, how things work, different effects and medicinal purposes for all the products, etc.