Ayr Dispensary in Palm Bay, FL
Based on 409 reviews
Jeremy B.
1725588572
Best prices and continued improvement in quality. So I believe it's a go store after consistent improvements after the name change.I would like to say any store or person may have a bad day. However all the 1 star angry messages seem in many cases people who have heard about how good management is in regards to complaints. Many great stores like the Flowery. However at 60 an eighth and discounts once in a while for true stuff. People trying to get free stuff ultimately hurt every honest person. Also I believe it goes against the grain of why we were here. Have your doc increase your recs and chill please. Directed at only those who know the intent of their complaint. Perhaps they liked going to the hood back in the day. Respect to anyone with a true complaint but keep it real please. I am just a customer who loves the fair and great prices as I don't have very much money evertime I need to shop. Yet I know I can always leave happy.
Christine L.
1722702226
Only thing good avout this place is the drive thru and cheap price, decent products…point system is a joke as their items are always on sale and u only can use points on full price items. Let alone do they even tell you, you have points to use. They have forgotten to give my ID back or given me someone else’s ID on multiple occasions. The “bud tenders” know nothing about their products or what they do and act annoyed when you go to the drive through… other AYR locations are much better and more knowledgeable
John H
1722592598
Don’t go to this dispensary , came here yesterday from work had a young Caucasian woman didn’t say hi to me just simply asked what I wanted ignored me 3 different times when I said I was ready to make my order I guess her reasoning was she was talking to a “former employee” over all a very rude woman disgusting attitude , every other dispensary I ever been to I feel welcomed but this dispensary in particular I will never go there and give them my money again. Also I had to tell her to bring up my birthday 50 perfect off she rang up my order after so I couldn’t order anymore with the percent off that young lady needs to find another industry , customer service is definitely for her , I been in customer service for 7 years going on 8 that is unacceptable , you don’t treat people like your better because 3 fingers are pointing right back you
Julio V.
1721848750
The product is not sealed in anyway! Make sure to weigh your own product before leaving, they will short you and make you look crazy! Bought an 1/8th 3.5gs and got 2.2 and they gave me the run around. Not worth the effort.
Robert K
1721513881
Rewards system is a joke. Can't be applied to anything on sale. But their flower is priced at $40 (no matter the tier) so our rewards are USELESS!! why would the lower tier buds still be the same price as higher tier when using rewards.... IF YOU WANT GOOD REWARDS, GO TO TRULIEVE!!!
Donna L.
1721407867
Very helpful and informative. New experience to me and they are very knowledgeable about process and my needs. Lots of discounts! Nice , friendly staff!
Donna L.
1720346019
Very helpful and informative. New experience to me and they are very knowledgeable about process and my needs. Lots of discounts! Nice , friendly staff!
Leonard J.
1719764762
You could never go wrong when I go to this spot a y r candles I always enjoy the company and I always enjoy the hospitality and they flower and everything else I'll get out of the places love you closer for me to not have to worry no more of bad or good it's always good my good
Felesia S.
1719323052
This place is very welcoming very unusual and quirky but the employees are great especially the young lady with different color hair she does her best to help with whatever I need
Chrissy F.
1719317712
Great selection quite a few different options for all types of products. If you order online they have a drive thru for pick up which is so convenient
Kenisha S.
1717722276
I've been in customer service management for waaaaayyy longer than I'd like to admit (lol 🫣) and Shelby was an absolute friggin rock star! Polite, patient and knowledgeable . . . reception neeeeeds more Shelbys and maybe consider a raise for that one? She defines customer retention. 🤩
G O.
1714869164
First time there today and it’s very chill. Really tasty great quality flavors. I was in and out, and the budtender answered all my questions with professionalism . I highly recommend it’s my favorite 🎄♥️ pre rolls are huge btw!
Baba Y.
1713817627
Shelby was awesome. The place was great. Amazing deals on carts and not much waiting at all. I highly recommend this place to anyone.
RuBiXcUbE 9.
1713736246
I only have been coming here for not very long but every time I've been here I have loved it. The people are very helpful and friendly. The product is well priced and amazing. This is my favorite dispensary
Marcy W.
1709678307
Went today,3-5-24, bought 3 1 gram carts. 1 out of the 3 is bad, taste like chemicals, lit up red at the bottom, and smoke was coming out where the cart meets the battery. Go back up there hoping to exchange it but they tell me I have to eat it, they can’t put it back on my allotment and can’t give me another one because I don’t have enough in my allotment. I just need an exchange but apparently they couldn’t do that! So I ended up with the rest of what I could get, .05 g and lost $7.50. Apparently I will get a credit to my account but I won’t be returning so it’s useless! Very unhappy! How you can take a persons medicine and not have to replace it when it’s your faulty product!
Ashley B.
1707257378
Affordable, yes. Good quality, meh! Got some live rosin from there since my go to spot was closed. Smelled like that glue when they lay down new carpet. I'll still to my normal place or go without.
Alayna L
1706732770
My favorite dispensary, hands down. They have the best sales, and the pick-up process is extremely fast and easy. Their employees are also so helpful and kind (shout out to Tess who is great, sweet, helpful, and always makes my day!!) AYR is the best and I honestly don't go anywhere else.
Sami E.
1706074606
What to say about this place other than I love it! I went in being told the prices are just as cheap as another popular dispenserary I used, but I keep going back because the employees are amazing, Forrest, Madison, and Tess are the ones that helped me the most and recently, but all of them are so sweet and the best. I can go in stressed, and leave in a great mood, plus, got to give a shout out to the skeleton 😂 I actually prefer this place over all others. Honestly, I haven't even used my loyalty points, it's almost unnecessary. I've been going here almost a year I think, and I'm treated just as friendly as the first day I went in, even when busy they're busy and backed up.
Robbie V.
1706034341
Staff is always great, Shelby was super friendly and knowledgeable on my last visit. Pricing is decent. And they do have one or things other places don't, like cookies.
Ellen
1705353288
Shelby was a wonderful help. It was my 1st time visiting. David was helpful as well. Shelby took her time to explain how everything worked and answered all of my questions. She is very knowledgeable! I will definitely be back!
Char H.
1705269030
This is my favorite dispensary. The flower is consistent and moderately priced. This location is not too "fru fru" and the employees are super friendly and knowledgeable about their products. They have no problem helping me find the best deals of the day therefore I have no problem driving across town to shop with them. Thank you for making it fun! Deanna was a big help and with super customer service skills and a great attitude.
Will B.
1703701491
Bad policy that allows them takes your money for a pre-order then instantly turn around & say sorry we can't sell this to you until you fix an issue with your card, here's a Voucher for the money we just stole from you, good luck . . . .Also the Manager was Rude aF when we tried to resolve the issue
Austin B.
1702160682
This dispensary is always the fastest and best experience in Brevard county I have had. Tess is awesome and any time I need help picking what I need she makes great recommendations and I’m always happy with them. 10/5 stars for this place.
DJ B.
1700259961
Deanna was so nice and helpful! Everyone there is super knowledgeable and had great recommendations. I don't mind the 30 minute drive because the prices are great and Deanna and all the staff are a pleasure to work with!
J W.
1700065755
Andres and his coworker David jammed out my order and then did a super job suggesting a few different concentrates. Best customer service ever! Both of these gentleman are a asset for sure to make this dispensary is the best in Florida! Thank you so much again!
Jeffrey B.
1699567317
Ayr is my go to for dispensary needs. They’re always willing to help out and answer any questions. Ask for Alyssa, she is an excellent budtender, equipped with amazing customer service skills.
Riley R.
1699331395
every time i come here the staff is very friendly and the service is quick, Alyssa always does an amazing job!
Alyce T.
1698514809
Great location, I like the prices. I wished the site could actually work so you can log in to look at your points. I can't log in, even with the code. The site is broken. But you can always look at the menu. Needless to say, I don't know how many points I have since they don't show on the receipt at purchase nor have I ever gotten to use my points. That's my only complaint, other than that one of the best shops in the area.
Kevin W.
1697644058
I absolutely love AYR and Liberty Health staff remembers my name and greets me kindly every visit. Sales are great best price on concentrates in town most of the time. Flower selection and sales could use a little work but nothing major to complain about. It feels like family at AYR.... Couple suggestions I would like to make though would be a allowing stackable discounts for people who are disabled and new customer discount...Facebook fan or customer page...I make a lot of edibles with your products and it would be cool to share with y'all. Anyway thanks much loyal customer here. The Big Willey
Robert P.
1692762868
Sales pretty much suck. Way overpriced. Go down the road and get the same thing for a fraction of the price. Also beware, first time buyer promo doesn't work with anything on sale.
Jeffrey Contella (.
1691687417
Buds are beautifully trimmed and such no cure tho they look good but dry and no smell or taste 🙁
Zach R.
1691190958
Went for my first visit today and not a pleasant visit at all. The place was very clean and the menu was amazing, but the product was trash and the lady was rude. I purchased a vape cart made by the brand Entourage and it tasted rotten and horrible . I was literally unable to smoke this cart. I'm not one to return something but I spent good money and I couldn't smoke it. Then when I go to return it the lady gets an attitude with me like it's my fault their product is trash. Honestly I can't figure out why I would ever go back, Curaleaf is right down the road and their product is way better and cheaper. The reason I gave it 2 stars and not 1 is because the live badder I also purchased was amazing and delicious
Robert M.
1690809572
I love the staff! Your product is awesome and the prices can't be any better
Kahlil W.
1689862305
Their product isn’t the best quality but they always have a good sell, qualm with this place is that the Palm Bay branch never answers the phone. If I wanna know how many points I have I have to call the one on the other side of town
Larretta88 i L.
1689282026
I was in here last week when an employee purposely ignored me about some rolling papers. Dark haired girl accompaniedby a blonde girl(nicer). I don't need attitude when picking up my medicine, and damn sure won't be tipping for MY medicine. So keep hiding your name.. I will be speaking to management 🙃
Lauren M.
1687719965
I had only been in here a few times before, I'll be honest the selection in the past was very limited and the main reason I did not go often. However, after realizing how close it was to my job, I stopped in and I was impressed with the selection and atmosphere. The walk in process was super simple and I was taken care of quickly. I will be coming back for sure!
jason B.
1685995156
Was last there on 4/20 - staff was knowledgeable and helpful. The store is a bit run down - but that was rifht before AYR - so they may rehab it with the brand change. It was very busy and their system was down- on 420. They did their best. I didn't notice any chairs for patients to sit in while waiting. Overall a decent experience- I will go back - the lemon cello vape is amazing.
Michelle L.
1683821420
Everytime I have visited it has been a absolute nightmare! Half the time they are not even open when they are supposed to be, no after hour order placing and rude staff. Apparently they don't take my debit card from a national bank, nothing on the website about that. Also flower is dry and not great. I won't be visiting again. I will wait in a long line at trulieve before I visit this hole in the wall again
Molly M.
1681584875
Amazing deals always! Everyone that works there is super nice and the best thing is there's barely ever a way if any! We used to go to TL but we're definitely converting over! Thank you guys for delivering great patient experiences.
Archangel “AJ” W.
1679590679
Absolutely love this company. Excellent products and prices and the staff is always amazing. Literally the only dispensary I use.
Tyler G.
1679372183
Terrible experience the girl with the blue hair should be fired, Completely unprofessional! After waiting in the lobby patiently for 15 minutes 2 to 3 other patients came in after I and were greeted their cards were taken and they were checked in. I allowed about 5 more minutes too see if anyone would acknowledge me, no one did. I walked up to the counter and asked if I could be checked in because I’ve been waiting and no one has said a word to me, She rolled her eyes rudely stated that they were busy and basically told me to deal with it. Upon walking back to my place in line this girl is aggressively yelling at me across the room asking whether my order was pick up or walk in, we go back and forth and she threatens to kick me out of the store for being aggressive! I was not aggressive in the slightest quite frankly if I was shown respect from the get go it would have never been an issue! Possibly teach your staff to de escalate a situation instead of escalating and creating a situation out of nothing I hope this is taken seriously because until it is addressed I refuse to shop here, Terrible customer service, thanks
Rebecca D.
1676045109
The staff is knowledgeable and accommodating. The product is always top tier. Great deals. Good prices. This place is the best!!
C. L
1675910553
Worst service ever. First of all, they hardly open when they are suppose to. Second the patient gives his feedback about the service so it can get better, but the manager decides to get the patient banned from this location. That only shows how unprofessional, lack of empathy and careless that person is, how is someone like that qualified to be a manager?
Cameron S.
1673972817
Its 11am on Saturday and they are supposed to be open but it's full of lazy workers. There is no one here to give people their medicine! Extremely unprofessional. Don't go here, its full of lazy uneducated people.The manager who opened, opened around 11:10am with her dog then closed, locked up and left a note.
Emily L.
1671744222
Love the helpful staff and drive thru option if you’re using cash. I love being lazy. They also have the best sales consistently out of all of our local dispensaries.
Anthony G.
1671213913
I have been going here for a long time and loved the drive thru. Last time I went, one of the containers were empty. They said they'd refund the one then decided to only credit half of the empty one. They need a sign to tell people to check as I presumed they check but say they don't. Be sure to check every order. Unreal experience.
Sandra H.
1670795023
I love this dispensary! They always have great deals everyday and has been my go-to dispensary for awhile! The staff is very friendly and nice, the atmosphere is always great! They are also the ONLY store with a drive thru! I think that’s pretty cool (:!
Frank A.
1667857900
Great service and still usually short wait times, though it seems like people in my area are starting to find out about Liberty Health Sciences as the dispensary becomes more popular. I absolutely love the info provided on each product, specifically the effects you may experience from each strain. Becoming a favorite dispensary!
M C
1666907510
I love liberty health they usually have good deals. The Palm Bay store is absolutely horrible when it comes to speed. Do not come here and expect to get out quickly
Ryan K.
1661442650
Friendly staff and good deals when they have inventory. However, I've placed online orders several times only to show up and find out they're unexpectedly closed or closed early or are opening late or the drive thru isn't open. It's always something and I don't have these problems at other dispensaries.
Babs F.
1661186074
A few months back, I tried to go to Liberty. I arrived (from another town) and was sad to see that they had an emergency and would open “later”. I waited an hour and, then decided to go back a few hours later (super inconvenient for someone who drove a long way). I ordered online so, they could have saved me a trip.-I decided to give this place another try and when I arrived… ANOTHER NOTE ON THE DOOR! Noon on a Monday and they are just closed. The notes indicates that they’ll return in several hours. I sat there in disbelief. Car after car pulled up to read the sign and shake their head and leave.-I really can’t figure out when they are open since a note on the door seems to be their way.
C.J. X
1659734587
Staff is always super kind and helpful. Their products work as intended and taste incredible! Did I mention they have a drive-through?!
Tomas F.
1658422948
Amazing people and products. They were extremely helpful and fast. Will definitely be going back again. Amazing deals as well.
JG G.
1657414676
My first time visiting this dispensary, easy to find, but hours are kinda messed up because of not enough help.Friendly and very helpful employees, laid back atmosphere and decent selection.First time discount is great, but I guess I won't get to go back - temporarily closed it says the day after I first visited this shop. That's a shame, I liked this place.
Jarett B.
1655192435
Great sales, awesome employees, usually not too busy! Value for the price is definitely worth it 9 out of 10 times, but it's not the strongest selection on the market. Be sure to check their hours too, they change somewhat frequently. They also give freebies sometimes, I've gotten a couple of posters and my friend has earned at least $100 in rewards points already. Drive thru is also super convenient but only accepts cash and CanPay. The best way to describe it is the Red Lobster of dispensaries.
Lena T.
1655148639
I always have such a great experience when visiting this specific dispensary. I am always greeted with a smile and hello. Mykael always makes sure she takes care of me when I’m there! Super fast assistance as well you are literally in and out! 10/10.
Allison R.
1652472589
Love coming to this dispensary! They have delicious products and Sabrina was great at recommending products based on their usage! Highly recommend this place over all the other dispensaries!
Anthony G
1651418418
I’ve held a medical card in 2 states for almost 3 years and I can honestly say this is my FAVORITE dispensary to come to. Not only is the product top notch (if you haven’t tried big Pete’s cookies, you’re missing out) but the prices are reasonable, they’re ALWAYS on sale, and the people are incredible. I’ve interacted with everyone from the area manager, the store manager, and every associate. Everyone here treats me with respect, kindness, and I feel valued every time I walk in this door. I will always do my business in a place like this!! Thank you Palm Bay LHS team!!!
HillFam
1650664877
I love coming to this store. Nothing but good positive vibes all the time. The girls there are very chill and always willing to help/answer any questions or concerns. This last purchase I tried Poly Juice from Kynd and let me tell you its the best. I highly recommend trying.
Nick K.
1650040724
Employees are always up beat and cheerful. While I enjoy the whole shopping experience the staff goes above and beyond to be helpful and friendly.
Barbara T.
1649888453
Liberty has fabulous staff. I love the vapes and flower, easy to order online. Great value for the money. Always pleased with my purchases.
Drew C.
1649721908
Super friendly explained everything to me helped me out ALOT I recommend going here
CeeJae J.
1649266570
staff is friendly and helpful. my visits are quick, I'm always addressed promptly when entering... only down side... not a lot of flower options. otherwise great place!
77nebula
1648227171
The most important thing when I'm buying concentrates is the smell and taste. Initially Liberty wax and shatter had strong flavors, but not any longer. I've tried lots of different strains in the last week or so and most are completely devoid of any distinguishing flavor at all. Consistency is key when people are spending their hard earned money.The runtz wax is very good however.
Ace R.
1646415630
Had a wow factor about them in the beginning, but now they're tied with Curaleaf on product quality. Pretty plain choices. Vanilla almost. Needs more *NEW*. Switch it up, not just the website either.
Rowan
1646179906
Purchased an ounce and quality of the flower was very sub par compared to the other dispensaries in the area .. Mostly all the flower I received was dry and crumbly, pretty much turns to dust when being broken down.. I would recommend anything but the flower at this place..
Jeremy B.
1645489625
LHS was very good in my eyes. I found the flower was on point not to dry or wet just right
Zachary S.
1643658386
These guys are awesome. Everyone who work the front counter is so helpful and knowledgeable. Georgia and Sara are my favorites
Dean E.
1643295727
They've got a drive thru !Good selection of quality meds. Knowledgeable staff.Good sales.
Psynical P.
1642892118
Theyre all very sweet people. Lines are typically fast and less expensive prices overall. Hard to find a day when there isn't a deal going on
Billy The F.
1641329790
This is my fav place for Vapes!! I love the helpful most friendly staff. Jiah is awesome! Thanks yall! Space Girl Heidi
Kelly B.
1641309954
If I could give 0 stars I would because lib science is HORRIBLE. the staff is rude and inconsiderate, it's always empty, they have minimal if any product and when I did try the product it was terrible..waste of money. There not busy for reason. Go to trulieve or curaleaf..products at other dispensary are far better. Don't waste your time or money.
Tabatha R.
1639920090
Extremely rude went for pickup first acted as if I didn’t place it. When showed employee on my phone the order sheet and said oh yes we saw that but put it back because you didn’t upload a picture. So I pulled up the screen on my phone and asked her how do I do that she got very upset and said I didn’t have time to show me on my phone they went ahead and filled my order several times I said just for future reference how do I upload the picture. Employee was super frustrated by a simple question sent over another employee to finish my order I simply asked her same question she said we’re having issues because people are rude to us all the time. I asked her was I being rude she said no I said OK and repeated the question once again responded very rude and told me I could just leave a comment I thought about it I wasn’t going to but this is ridiculous all of us are going through a lot of things a lot of us working customer service As well no reason to be so rude over a simple question.
Jason S.
1635397766
My first visit was this week. Got 4 carts of 9# hammer, blue raspberry, watermelon, and grape Ape and a 1/4 of wedding cake flower. All have never let me down, all of perfect quality and got me feeling totally relaxed. The terpenes are very flavorful too. Will be definitely be going back very soon
Crystal C.
1635024651
Although the customer service was there from the reps, I’m not impressed with this first experience. I purchased a “premium flower” that was not able to be discounted & i received mostly stems. For $50 i was expecting a way better quality! When i asked if i could exchange it for something different because i was disappointed in the quality i was told they don’t offer that. This is extremely disappointing from a customer view, and the fact that all i got told was sorry makes me not want to come back. I feel like they don’t care about the patients.
toxicwaste
1628866244
Best experience ever! Very well informed staff and a very welcoming vibe. I'm happy to keep coming back!
Otto T.
1628775094
I don't shop there anymore. They have to few answers to my questions.I had a cop give me attitude about a medical marijuana label and when I shared that with Liberty to see if I could get a clearer label on my package They accused me of lying about my interaction with the police officer.I would rather shop elsewhere They're a competition right down the street has a much wider product line selection and is much less hectic to deal with.Why are there two different ratings listings for this one location?
jason A.
1626296442
Always great friendly knowledgeable! I never knew I was not using my pen battery and product to get the maximum end product. Any issue that may have come up was very quickly and professionally taken take care of. Would recommend!
4805 Babcock St NE
Palm Bay, FL 32905
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CLOSED
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Payment Methods:
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ATM Available On Site
Dispensaries Nearby
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AYR Cannabis Discounts
- 1st Time Customer: 50% Off (Not Stackable)
- 2nd Visit: 50% Off (Not Stackable)
- 3rd Visit: 50% Off (Not Stackable)
- Card Renewal Discount: $75 Off $150, Valid Same Month As Renewal (Not Stackable)
- Veterans Discount: 25% Off (Not Stackable)
- Seniors Discount (55+): 15% Off (Not Stackable)
- Financial Hardship(SNAP or SSDI) Discount: 15% Off (Not Stackable)
- Birthday Discount: $15 Credit During Birthday Month
- Refer A Friend: Receive a $25 credit for each referral upon new Patients First Purchase.
- Visit AYR Home Page
ABOUT THIS DISPENSARY
Ayr, located at 4805 Babcock St NE in Palm Bay, is open to help medical marijuana card holders find the right THC or CBD products.
Medical: Yes
Recreational: No
Delivery: No
Delivery Fee: Not Applicable
License Number: MMTC-2015-0002
This dispensary, officially referred to by the state as a medical marijuana treatment centers, or MMTC for short is licensed by the Office of Medical Marijuana Use (OMMU).
Ayr is vertically integrated, as are all of the Florida cannabis brands. Being vertically integrated means they oversee the entire process from seed to sale. Ayr dispensary products are grown from their own cannabis plants from seed or cuttings, harvested, and processed into a variety of products. Then packages and distributed within their own network.
Product types, different strains and availability can vary from store menu to store menu, depending on demand. If Ayr in Palm Bay does not have what you are looking for, your Florida MedCard is universally accepted at any dispensary in the state.
Purchasing Marijuana Products at Ayr
Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders may make recommendations that are based on your doctor’s recommendation.
If it’s your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.
What Marijuana Products are Available at Ayr
The best way to see the different product options before visiting the dispensary is to check out their online menu. If enabled, Ayr in Palm Bay online menu may be available on FL Dispensaries to reserve your order.
If you have an active medical card, you can pick from a wide array of cannabis products. Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.
Please enjoy medical marijuana products from this dispensary responsibly!
Contact the dispensary if you encounter product-related issues or problems. Ayr has a policy & procedure for this.
To stay up to date, sign up to our newsletter below to receive updates as well as discounts & specials.
What People Are Saying
Based on 409 reviews
Jeremy B.
1725588572
Best prices and continued improvement in quality. So I believe it's a go store after consistent improvements after the name change.I would like to say any store or person may have a bad day. However all the 1 star angry messages seem in many cases people who have heard about how good management is in regards to complaints. Many great stores like the Flowery. However at 60 an eighth and discounts once in a while for true stuff. People trying to get free stuff ultimately hurt every honest person. Also I believe it goes against the grain of why we were here. Have your doc increase your recs and chill please. Directed at only those who know the intent of their complaint. Perhaps they liked going to the hood back in the day. Respect to anyone with a true complaint but keep it real please. I am just a customer who loves the fair and great prices as I don't have very much money evertime I need to shop. Yet I know I can always leave happy.
Christine L.
1722702226
Only thing good avout this place is the drive thru and cheap price, decent products…point system is a joke as their items are always on sale and u only can use points on full price items. Let alone do they even tell you, you have points to use. They have forgotten to give my ID back or given me someone else’s ID on multiple occasions. The “bud tenders” know nothing about their products or what they do and act annoyed when you go to the drive through… other AYR locations are much better and more knowledgeable
John H
1722592598
Don’t go to this dispensary , came here yesterday from work had a young Caucasian woman didn’t say hi to me just simply asked what I wanted ignored me 3 different times when I said I was ready to make my order I guess her reasoning was she was talking to a “former employee” over all a very rude woman disgusting attitude , every other dispensary I ever been to I feel welcomed but this dispensary in particular I will never go there and give them my money again. Also I had to tell her to bring up my birthday 50 perfect off she rang up my order after so I couldn’t order anymore with the percent off that young lady needs to find another industry , customer service is definitely for her , I been in customer service for 7 years going on 8 that is unacceptable , you don’t treat people like your better because 3 fingers are pointing right back you
Julio V.
1721848750
The product is not sealed in anyway! Make sure to weigh your own product before leaving, they will short you and make you look crazy! Bought an 1/8th 3.5gs and got 2.2 and they gave me the run around. Not worth the effort.
Robert K
1721513881
Rewards system is a joke. Can't be applied to anything on sale. But their flower is priced at $40 (no matter the tier) so our rewards are USELESS!! why would the lower tier buds still be the same price as higher tier when using rewards.... IF YOU WANT GOOD REWARDS, GO TO TRULIEVE!!!
Donna L.
1721407867
Very helpful and informative. New experience to me and they are very knowledgeable about process and my needs. Lots of discounts! Nice , friendly staff!
Donna L.
1720346019
Very helpful and informative. New experience to me and they are very knowledgeable about process and my needs. Lots of discounts! Nice , friendly staff!
Leonard J.
1719764762
You could never go wrong when I go to this spot a y r candles I always enjoy the company and I always enjoy the hospitality and they flower and everything else I'll get out of the places love you closer for me to not have to worry no more of bad or good it's always good my good
Felesia S.
1719323052
This place is very welcoming very unusual and quirky but the employees are great especially the young lady with different color hair she does her best to help with whatever I need
Chrissy F.
1719317712
Great selection quite a few different options for all types of products. If you order online they have a drive thru for pick up which is so convenient
Kenisha S.
1717722276
I've been in customer service management for waaaaayyy longer than I'd like to admit (lol 🫣) and Shelby was an absolute friggin rock star! Polite, patient and knowledgeable . . . reception neeeeeds more Shelbys and maybe consider a raise for that one? She defines customer retention. 🤩
G O.
1714869164
First time there today and it’s very chill. Really tasty great quality flavors. I was in and out, and the budtender answered all my questions with professionalism . I highly recommend it’s my favorite 🎄♥️ pre rolls are huge btw!
Baba Y.
1713817627
Shelby was awesome. The place was great. Amazing deals on carts and not much waiting at all. I highly recommend this place to anyone.
RuBiXcUbE 9.
1713736246
I only have been coming here for not very long but every time I've been here I have loved it. The people are very helpful and friendly. The product is well priced and amazing. This is my favorite dispensary
Marcy W.
1709678307
Went today,3-5-24, bought 3 1 gram carts. 1 out of the 3 is bad, taste like chemicals, lit up red at the bottom, and smoke was coming out where the cart meets the battery. Go back up there hoping to exchange it but they tell me I have to eat it, they can’t put it back on my allotment and can’t give me another one because I don’t have enough in my allotment. I just need an exchange but apparently they couldn’t do that! So I ended up with the rest of what I could get, .05 g and lost $7.50. Apparently I will get a credit to my account but I won’t be returning so it’s useless! Very unhappy! How you can take a persons medicine and not have to replace it when it’s your faulty product!
Ashley B.
1707257378
Affordable, yes. Good quality, meh! Got some live rosin from there since my go to spot was closed. Smelled like that glue when they lay down new carpet. I'll still to my normal place or go without.
Alayna L
1706732770
My favorite dispensary, hands down. They have the best sales, and the pick-up process is extremely fast and easy. Their employees are also so helpful and kind (shout out to Tess who is great, sweet, helpful, and always makes my day!!) AYR is the best and I honestly don't go anywhere else.
Sami E.
1706074606
What to say about this place other than I love it! I went in being told the prices are just as cheap as another popular dispenserary I used, but I keep going back because the employees are amazing, Forrest, Madison, and Tess are the ones that helped me the most and recently, but all of them are so sweet and the best. I can go in stressed, and leave in a great mood, plus, got to give a shout out to the skeleton 😂 I actually prefer this place over all others. Honestly, I haven't even used my loyalty points, it's almost unnecessary. I've been going here almost a year I think, and I'm treated just as friendly as the first day I went in, even when busy they're busy and backed up.
Robbie V.
1706034341
Staff is always great, Shelby was super friendly and knowledgeable on my last visit. Pricing is decent. And they do have one or things other places don't, like cookies.
Ellen
1705353288
Shelby was a wonderful help. It was my 1st time visiting. David was helpful as well. Shelby took her time to explain how everything worked and answered all of my questions. She is very knowledgeable! I will definitely be back!
Char H.
1705269030
This is my favorite dispensary. The flower is consistent and moderately priced. This location is not too "fru fru" and the employees are super friendly and knowledgeable about their products. They have no problem helping me find the best deals of the day therefore I have no problem driving across town to shop with them. Thank you for making it fun! Deanna was a big help and with super customer service skills and a great attitude.
Will B.
1703701491
Bad policy that allows them takes your money for a pre-order then instantly turn around & say sorry we can't sell this to you until you fix an issue with your card, here's a Voucher for the money we just stole from you, good luck . . . .Also the Manager was Rude aF when we tried to resolve the issue
Austin B.
1702160682
This dispensary is always the fastest and best experience in Brevard county I have had. Tess is awesome and any time I need help picking what I need she makes great recommendations and I’m always happy with them. 10/5 stars for this place.
DJ B.
1700259961
Deanna was so nice and helpful! Everyone there is super knowledgeable and had great recommendations. I don't mind the 30 minute drive because the prices are great and Deanna and all the staff are a pleasure to work with!
J W.
1700065755
Andres and his coworker David jammed out my order and then did a super job suggesting a few different concentrates. Best customer service ever! Both of these gentleman are a asset for sure to make this dispensary is the best in Florida! Thank you so much again!
Jeffrey B.
1699567317
Ayr is my go to for dispensary needs. They’re always willing to help out and answer any questions. Ask for Alyssa, she is an excellent budtender, equipped with amazing customer service skills.
Riley R.
1699331395
every time i come here the staff is very friendly and the service is quick, Alyssa always does an amazing job!
Alyce T.
1698514809
Great location, I like the prices. I wished the site could actually work so you can log in to look at your points. I can't log in, even with the code. The site is broken. But you can always look at the menu. Needless to say, I don't know how many points I have since they don't show on the receipt at purchase nor have I ever gotten to use my points. That's my only complaint, other than that one of the best shops in the area.
Kevin W.
1697644058
I absolutely love AYR and Liberty Health staff remembers my name and greets me kindly every visit. Sales are great best price on concentrates in town most of the time. Flower selection and sales could use a little work but nothing major to complain about. It feels like family at AYR.... Couple suggestions I would like to make though would be a allowing stackable discounts for people who are disabled and new customer discount...Facebook fan or customer page...I make a lot of edibles with your products and it would be cool to share with y'all. Anyway thanks much loyal customer here. The Big Willey
Robert P.
1692762868
Sales pretty much suck. Way overpriced. Go down the road and get the same thing for a fraction of the price. Also beware, first time buyer promo doesn't work with anything on sale.
Jeffrey Contella (.
1691687417
Buds are beautifully trimmed and such no cure tho they look good but dry and no smell or taste 🙁
Zach R.
1691190958
Went for my first visit today and not a pleasant visit at all. The place was very clean and the menu was amazing, but the product was trash and the lady was rude. I purchased a vape cart made by the brand Entourage and it tasted rotten and horrible . I was literally unable to smoke this cart. I'm not one to return something but I spent good money and I couldn't smoke it. Then when I go to return it the lady gets an attitude with me like it's my fault their product is trash. Honestly I can't figure out why I would ever go back, Curaleaf is right down the road and their product is way better and cheaper. The reason I gave it 2 stars and not 1 is because the live badder I also purchased was amazing and delicious
Robert M.
1690809572
I love the staff! Your product is awesome and the prices can't be any better
Kahlil W.
1689862305
Their product isn’t the best quality but they always have a good sell, qualm with this place is that the Palm Bay branch never answers the phone. If I wanna know how many points I have I have to call the one on the other side of town
Larretta88 i L.
1689282026
I was in here last week when an employee purposely ignored me about some rolling papers. Dark haired girl accompaniedby a blonde girl(nicer). I don't need attitude when picking up my medicine, and damn sure won't be tipping for MY medicine. So keep hiding your name.. I will be speaking to management 🙃
Lauren M.
1687719965
I had only been in here a few times before, I'll be honest the selection in the past was very limited and the main reason I did not go often. However, after realizing how close it was to my job, I stopped in and I was impressed with the selection and atmosphere. The walk in process was super simple and I was taken care of quickly. I will be coming back for sure!
jason B.
1685995156
Was last there on 4/20 - staff was knowledgeable and helpful. The store is a bit run down - but that was rifht before AYR - so they may rehab it with the brand change. It was very busy and their system was down- on 420. They did their best. I didn't notice any chairs for patients to sit in while waiting. Overall a decent experience- I will go back - the lemon cello vape is amazing.
Michelle L.
1683821420
Everytime I have visited it has been a absolute nightmare! Half the time they are not even open when they are supposed to be, no after hour order placing and rude staff. Apparently they don't take my debit card from a national bank, nothing on the website about that. Also flower is dry and not great. I won't be visiting again. I will wait in a long line at trulieve before I visit this hole in the wall again
Molly M.
1681584875
Amazing deals always! Everyone that works there is super nice and the best thing is there's barely ever a way if any! We used to go to TL but we're definitely converting over! Thank you guys for delivering great patient experiences.
Archangel “AJ” W.
1679590679
Absolutely love this company. Excellent products and prices and the staff is always amazing. Literally the only dispensary I use.
Tyler G.
1679372183
Terrible experience the girl with the blue hair should be fired, Completely unprofessional! After waiting in the lobby patiently for 15 minutes 2 to 3 other patients came in after I and were greeted their cards were taken and they were checked in. I allowed about 5 more minutes too see if anyone would acknowledge me, no one did. I walked up to the counter and asked if I could be checked in because I’ve been waiting and no one has said a word to me, She rolled her eyes rudely stated that they were busy and basically told me to deal with it. Upon walking back to my place in line this girl is aggressively yelling at me across the room asking whether my order was pick up or walk in, we go back and forth and she threatens to kick me out of the store for being aggressive! I was not aggressive in the slightest quite frankly if I was shown respect from the get go it would have never been an issue! Possibly teach your staff to de escalate a situation instead of escalating and creating a situation out of nothing I hope this is taken seriously because until it is addressed I refuse to shop here, Terrible customer service, thanks
Rebecca D.
1676045109
The staff is knowledgeable and accommodating. The product is always top tier. Great deals. Good prices. This place is the best!!
C. L
1675910553
Worst service ever. First of all, they hardly open when they are suppose to. Second the patient gives his feedback about the service so it can get better, but the manager decides to get the patient banned from this location. That only shows how unprofessional, lack of empathy and careless that person is, how is someone like that qualified to be a manager?
Cameron S.
1673972817
Its 11am on Saturday and they are supposed to be open but it's full of lazy workers. There is no one here to give people their medicine! Extremely unprofessional. Don't go here, its full of lazy uneducated people.The manager who opened, opened around 11:10am with her dog then closed, locked up and left a note.
Emily L.
1671744222
Love the helpful staff and drive thru option if you’re using cash. I love being lazy. They also have the best sales consistently out of all of our local dispensaries.
Anthony G.
1671213913
I have been going here for a long time and loved the drive thru. Last time I went, one of the containers were empty. They said they'd refund the one then decided to only credit half of the empty one. They need a sign to tell people to check as I presumed they check but say they don't. Be sure to check every order. Unreal experience.
Sandra H.
1670795023
I love this dispensary! They always have great deals everyday and has been my go-to dispensary for awhile! The staff is very friendly and nice, the atmosphere is always great! They are also the ONLY store with a drive thru! I think that’s pretty cool (:!
Frank A.
1667857900
Great service and still usually short wait times, though it seems like people in my area are starting to find out about Liberty Health Sciences as the dispensary becomes more popular. I absolutely love the info provided on each product, specifically the effects you may experience from each strain. Becoming a favorite dispensary!
M C
1666907510
I love liberty health they usually have good deals. The Palm Bay store is absolutely horrible when it comes to speed. Do not come here and expect to get out quickly
Ryan K.
1661442650
Friendly staff and good deals when they have inventory. However, I've placed online orders several times only to show up and find out they're unexpectedly closed or closed early or are opening late or the drive thru isn't open. It's always something and I don't have these problems at other dispensaries.
Babs F.
1661186074
A few months back, I tried to go to Liberty. I arrived (from another town) and was sad to see that they had an emergency and would open “later”. I waited an hour and, then decided to go back a few hours later (super inconvenient for someone who drove a long way). I ordered online so, they could have saved me a trip.-I decided to give this place another try and when I arrived… ANOTHER NOTE ON THE DOOR! Noon on a Monday and they are just closed. The notes indicates that they’ll return in several hours. I sat there in disbelief. Car after car pulled up to read the sign and shake their head and leave.-I really can’t figure out when they are open since a note on the door seems to be their way.
C.J. X
1659734587
Staff is always super kind and helpful. Their products work as intended and taste incredible! Did I mention they have a drive-through?!
Tomas F.
1658422948
Amazing people and products. They were extremely helpful and fast. Will definitely be going back again. Amazing deals as well.
JG G.
1657414676
My first time visiting this dispensary, easy to find, but hours are kinda messed up because of not enough help.Friendly and very helpful employees, laid back atmosphere and decent selection.First time discount is great, but I guess I won't get to go back - temporarily closed it says the day after I first visited this shop. That's a shame, I liked this place.
Jarett B.
1655192435
Great sales, awesome employees, usually not too busy! Value for the price is definitely worth it 9 out of 10 times, but it's not the strongest selection on the market. Be sure to check their hours too, they change somewhat frequently. They also give freebies sometimes, I've gotten a couple of posters and my friend has earned at least $100 in rewards points already. Drive thru is also super convenient but only accepts cash and CanPay. The best way to describe it is the Red Lobster of dispensaries.
Lena T.
1655148639
I always have such a great experience when visiting this specific dispensary. I am always greeted with a smile and hello. Mykael always makes sure she takes care of me when I’m there! Super fast assistance as well you are literally in and out! 10/10.
Allison R.
1652472589
Love coming to this dispensary! They have delicious products and Sabrina was great at recommending products based on their usage! Highly recommend this place over all the other dispensaries!
Anthony G
1651418418
I’ve held a medical card in 2 states for almost 3 years and I can honestly say this is my FAVORITE dispensary to come to. Not only is the product top notch (if you haven’t tried big Pete’s cookies, you’re missing out) but the prices are reasonable, they’re ALWAYS on sale, and the people are incredible. I’ve interacted with everyone from the area manager, the store manager, and every associate. Everyone here treats me with respect, kindness, and I feel valued every time I walk in this door. I will always do my business in a place like this!! Thank you Palm Bay LHS team!!!
HillFam
1650664877
I love coming to this store. Nothing but good positive vibes all the time. The girls there are very chill and always willing to help/answer any questions or concerns. This last purchase I tried Poly Juice from Kynd and let me tell you its the best. I highly recommend trying.
Nick K.
1650040724
Employees are always up beat and cheerful. While I enjoy the whole shopping experience the staff goes above and beyond to be helpful and friendly.
Barbara T.
1649888453
Liberty has fabulous staff. I love the vapes and flower, easy to order online. Great value for the money. Always pleased with my purchases.
Drew C.
1649721908
Super friendly explained everything to me helped me out ALOT I recommend going here
CeeJae J.
1649266570
staff is friendly and helpful. my visits are quick, I'm always addressed promptly when entering... only down side... not a lot of flower options. otherwise great place!
77nebula
1648227171
The most important thing when I'm buying concentrates is the smell and taste. Initially Liberty wax and shatter had strong flavors, but not any longer. I've tried lots of different strains in the last week or so and most are completely devoid of any distinguishing flavor at all. Consistency is key when people are spending their hard earned money.The runtz wax is very good however.
Ace R.
1646415630
Had a wow factor about them in the beginning, but now they're tied with Curaleaf on product quality. Pretty plain choices. Vanilla almost. Needs more *NEW*. Switch it up, not just the website either.
Rowan
1646179906
Purchased an ounce and quality of the flower was very sub par compared to the other dispensaries in the area .. Mostly all the flower I received was dry and crumbly, pretty much turns to dust when being broken down.. I would recommend anything but the flower at this place..
Jeremy B.
1645489625
LHS was very good in my eyes. I found the flower was on point not to dry or wet just right
Zachary S.
1643658386
These guys are awesome. Everyone who work the front counter is so helpful and knowledgeable. Georgia and Sara are my favorites
Dean E.
1643295727
They've got a drive thru !Good selection of quality meds. Knowledgeable staff.Good sales.
Psynical P.
1642892118
Theyre all very sweet people. Lines are typically fast and less expensive prices overall. Hard to find a day when there isn't a deal going on
Billy The F.
1641329790
This is my fav place for Vapes!! I love the helpful most friendly staff. Jiah is awesome! Thanks yall! Space Girl Heidi
Kelly B.
1641309954
If I could give 0 stars I would because lib science is HORRIBLE. the staff is rude and inconsiderate, it's always empty, they have minimal if any product and when I did try the product it was terrible..waste of money. There not busy for reason. Go to trulieve or curaleaf..products at other dispensary are far better. Don't waste your time or money.
Tabatha R.
1639920090
Extremely rude went for pickup first acted as if I didn’t place it. When showed employee on my phone the order sheet and said oh yes we saw that but put it back because you didn’t upload a picture. So I pulled up the screen on my phone and asked her how do I do that she got very upset and said I didn’t have time to show me on my phone they went ahead and filled my order several times I said just for future reference how do I upload the picture. Employee was super frustrated by a simple question sent over another employee to finish my order I simply asked her same question she said we’re having issues because people are rude to us all the time. I asked her was I being rude she said no I said OK and repeated the question once again responded very rude and told me I could just leave a comment I thought about it I wasn’t going to but this is ridiculous all of us are going through a lot of things a lot of us working customer service As well no reason to be so rude over a simple question.
Jason S.
1635397766
My first visit was this week. Got 4 carts of 9# hammer, blue raspberry, watermelon, and grape Ape and a 1/4 of wedding cake flower. All have never let me down, all of perfect quality and got me feeling totally relaxed. The terpenes are very flavorful too. Will be definitely be going back very soon
Crystal C.
1635024651
Although the customer service was there from the reps, I’m not impressed with this first experience. I purchased a “premium flower” that was not able to be discounted & i received mostly stems. For $50 i was expecting a way better quality! When i asked if i could exchange it for something different because i was disappointed in the quality i was told they don’t offer that. This is extremely disappointing from a customer view, and the fact that all i got told was sorry makes me not want to come back. I feel like they don’t care about the patients.
toxicwaste
1628866244
Best experience ever! Very well informed staff and a very welcoming vibe. I'm happy to keep coming back!
Otto T.
1628775094
I don't shop there anymore. They have to few answers to my questions.I had a cop give me attitude about a medical marijuana label and when I shared that with Liberty to see if I could get a clearer label on my package They accused me of lying about my interaction with the police officer.I would rather shop elsewhere They're a competition right down the street has a much wider product line selection and is much less hectic to deal with.Why are there two different ratings listings for this one location?
jason A.
1626296442
Always great friendly knowledgeable! I never knew I was not using my pen battery and product to get the maximum end product. Any issue that may have come up was very quickly and professionally taken take care of. Would recommend!
