I was told about this place so I wanted to check it out, no rhyme or reason to anything going on in there and the front… desk lady didn’t really seem to like her job. You just walk in and stand around and maybe somebody will help you. The customers helped me before the employees did. 0/10 would not recommend. I’ll be going back to curaleaf.read more
Great place! Gage is doing an excellent job. He is friendly and very knowledgeable. Gage needs a raise and deserves… every penny! He understands the products and what the customer needs as a patient.read more
Stores and businesses practices are trash. Took my points when they “changed systems” so I lost a lot of points. When… you do try to use them you cant use on sale items. The store is always on sale! So how does this work. Went in to make a purchase the price using my points was more than the sale price. Makes no sense. Low quality products also so that’s why it’s always on sales. This a budget store not quality.read more
Deals are great but staff aren’t always the best. Had a terrible experience and won’t be recommending this place… anymore. Budtender was cool and minded his business .The guy who brought out my product was being nosy and assuming I was messaging someone on my phone to make an order so he told me he wouldn’t be able to sell me the product. I’m a new patient and always have trouble with calculating my allotment. I wanted to add on flower but wasn’t sure how much I could get, there’s was no line so I wanted to figure it out. I had a rough week and don’t need employees assuming I’m trying to do something illegal. Trulieve always tells me my allotment and are so much more courteous. Won’t be going back to the Wells Rd location again.read more
They have given me wrong information about my availability to be dispensed more than once.I’ve received the wrong… product which I had to come all the way back to get the correct one, broken refill syringes(2X’s), vaporizer I have received them broken as well as the wrong item 🤦🏼♀️. I’ve also asked to use my points which I wasn’t aware that they even had until I went to the Jacksonville Phillips hwy. location & they told me I had over 500+ points, so I was so happy I used some of my points. I tried using them at this location and nope they didn’t honor them so I guess it’s Phillips hwy. for me to actually get my points. So everyone who does not know about the point system ask them so they can actually give you what you’ve earned & not pocket it!! Also I’ve paid with my card up until I realized I was double tipping them… for example if my amount due was 32.50$ they round it off (because of their atm system) However they were not giving me the 2.50$ that they should have, as they would round it off to 35$ which leaves 2.50$ owed to me so they took a 2.50$ tip on their own plus what I would tip in the tip jar 🤦🏼♀️ they should be embarrassed so everyone if you have to go there pay in cash to avoid this.read more
Is the store open? I went Yesterday after I placed an order online and got a text saying my order was ready for pick… up. When I showed up there was a sign in the window saying we were closed due to no power even though the Panda Express next door was open. I’ve been trying to call at least 20 times and no one is answering the phone. Is the store open today October 06, 2022? I don’t want to drive all the way up there again after being told my order is ready only to see the place closed.read more
Kendall suggested certain strains that taste and medicate superbly. He is here every time I come here, and I love him!… Kendall’s excellent customer service keeps me coming back to this location. His smile and positive energy radiates throughout the store and his service is exceptionally quick. I can rely on this store’s and Kendall’s awesome service 100 per cent every time I visit. This store has great staff. Someone HELD MY WATER BOTTLE for WEEKS!!! I had left it in the store and they held it for me… this is exceptionally rare.read more
Today was my first day there. It was a great experience. Shout out to Taylor for helping me. So kind and patient the… whole staff. Highly recommend and great product. 😊 ✌️read more
Great staff. Knowledgeable ..friendly. Amazing products. Every different brand sold here is top quality.
Very impressed with friendly staff and bud tenders Every time I bring my husband and Tiny staff are always professional… and make sure my disabled husband can get out the door safelyThank you Liberty Health Science y’all won’t ever understand how much it means to meread more
Read every review – they are 100% accurate & this goes both ways. Walk in no one’s there. I asked the young gentleman… how the online orders work- he says it’s based on the customers performance. Ok- hello! Here’s their performance – I’m the only customer there. Close to ten minutes later a girl walks out of the back room to the bathroom. The manager comes out of the same room with no bag in his hand. Another customer comes in & taken care of right away after I was waiting well over 10 minutes. All I ordered was 4 pre-rolls should not take that long. The manager is lazy & has no regard for the customers. This store is very disorganized! I ended up telling them to keep their f’ing sh$t – waist of my time let alone gas $ driving 15 miles there & back! They do not know how to expedite orders. The store in St Augustine was very helpful when I called to get information after experiencing horrible customer service on Wells Road. This guy has been complained about in the past.read more
Always a long wait even if you order online ahead of time. The short guy with the beard that’s always working has no… personality really at all. Almost like dealing with the guy off the clear eyes commercials You should enjoy the experience of going to the dispensary. Not leave with a bit of anger and relief and the feeling you just escaped.read more
My store😁 some of the best flower around and love the granddaddy purp cartridges. Most surprising is the… sublingual… game changer😝read more
This is One of the BEST DISPENSARIES IN FLORIDA AND MY TOP TEN STORES TOP FIVE💖 & STAFF 💖IN OP FLORIDA… 💖😇 ARE AWESOME FRIENDLY 🤩AND TREATS EVERYONE LIKE FAMILY AND PRODUCTS ARE OFF THE CHARTS IN THE MONEY !! ESPECIALLY THE CONCENTRATES AND VAPES !! THANKS FOR KEEPING IT REAL WITH THE DEALS TO MAKE UP FOR THIS OVER PRICED MARKET AND IF SOMETHING DOESN’T GIVE ICAN GUARANTEE YOU THAT YOU WILL LOSE , UNFORTUNATELY SO THANKS FOR HAVING THE 50% WE NEED IT I KNOW I DO DISABILITY AND ALL!!💖read more
Thanks for helping me out today Gage! Please check on Lemongrass 3:1 THC Balm!….My peeps ✌️Best prices… on vapes in town & best THC topical available in town❣️*********read more
First time customer and while I understand there were computer and staffing issues. Staff was not welcoming to come… into and there was no organization getting orders out. I ordered online earlier in the day, went to wait for pick up. People coming in after and ordering at the store getting orders before. Over an hour waiting and when they still couldn’t say when order would be ready, I left. Will more than likely never come back.read more
This place has improved so much it’s not even funny it is just amazing and it is actually funny and I’m laughing and I… will keep going back so much better than 2 years ago they have gotten it together I saw that I was 10 people deep even though I ordered first thing this morning and as soon as I checked in I literally had about 4 minutes and that was it I was in and out I can’t even imagine the other places stepping up like this and the flower here is always exceptional I would highly recommend this place now and you’re good at Orange Park or Jax Beach just be sensible about the hours and the traffic and get your orders in and you are good to go enjoy overread more
Thomas and Kendall and Angelica were absolutely amazing today! Always love coming by and seeing smiling faces when I… grab my order!read more
Great products, and service. Store associates are always very helpful and super nice. Would definitely recommend, &… they have a wide range of products available.read more
My first time in a dispensary and they were awesome!! Knowledgeable on all products as well as friendly and so helpful.… My doctor’s office recommended them and I am so glad they did! You’d have to be in the wrong line of work if you can’t be happy at a dispensary lol and everyone there was so nice and patient with all my questions lolread more
I absolutely love this Location. The people are always super awesome and the product is always top quality and fresh.… Moving to Jax Beach and I’ll still be coming here!read more
Everytime I have gone into this wonderful establishment it has been an amazing experience. The staff is very… knowledgeable about the current inventory, and just the medical cannabis industry all together. Everyone I have interacted with has been very professional and productive. It is a smooth running operation because of the individuals running the show. Everyone goes above and beyond to make sure you get the deals. Also the way they run it how there’s no “back office” has a very open family oriented vide. Thank you to each and everyone of you that makes the day to day operations so smooth and enjoyable.read more
Big, open, clean waiting area with lots of sofas and even giant Jenga! Great staff and they usually have the best deals… in town. Definitely my go to.read more
The lady that helped me set up my profile was amazing! She was super sweet and patient! You guys earned a customer!
If it’s your first time make sure that they give you your full discount and every item you ordered. I had to go back… inside because half of my order was missing and I didn’t have all the discounts applied. When I walked back in, I was told I should have asked for my discount on each item. Not just on one. I didn’t think I had to individually ask for the first time discount. Cool stuff, rude staff.read more
Ordered online this morning, scheduled a pick up around the time I’d be in the area. Didn’t find out until I got to… the counter that 2 of the 4 things I ordered (2 oil, 2 flower) were out of stock. Normally wouldn’t be an issue but when I asked about a price voucher/rain check or relevant points the employee said they’d get a manager. When they turned to the person that was clearly the manager that person said “Nope, you gave him the answer” and kept walking away from both of us. As other’s have said of this location, treating patients like customers to chase profits is a sure way to lose both.read more
Pretty decent flower. Only gave a 4 star because there’s zero discount on premium flower
Super excited about LHS extracts!!! Amazing flavor in all 3 products I purchased.. Dessert runtz, wedding cake, and… tropical Dutchman (pictures above)…The flower is also really good I recommend the super a5!!! The staff is super friendly and helpful and the discounts are amazing. Can’t believe I haven’t been coming here… My new to go!!!! Thanks LHSread more
This place is awesome. The employees are extremely helpful and knowledgeable. The products are probably the best I’ve… got and the prices are even better. Definitely my new go to!read more
This is truly one of the top rated dispensaries in the Jacksonville area!! Their product assortment is always on point!… Their customer service is always pleasant!!!! You get what they advertise which is huge!! There’s something about confidently knowing where your stuff is coming from and that you’re getting what is being advertised to you And your bartender actually likes their job so they enjoy helping you! Keep setting the bar Liberty cuz you guys are doing a great job!!read more
Has become Extremely pricey for Flower. Open at the counter or before the delivery folks leave. I have been ” pinched “… both ways.Liberty is the reason I bought a scale.read more
This place is really great if you like vapes They seem to lack selection in Bud and and dabs and everything else The… customer service is good thoughread more
Amazing professional and knowledgeable staff. The manager is awesome, helpful, professional. Everything you can ask for… within a business to keep you coming back they have at this location within there employees. Thank you guys for not being robotic like most dispensary. I highly recommend this location!read more
This place is awesome! Great prices and service!
I can barely make myself come here anymore. The ONLY reason I’ll come in is if they have a great sale. There is no… other reason to come here and wait for EVER while it appears the employees are standing around. I’ve never liked their method of going to the back to get your order. I’ve been skipped in line the last two times I’ve been waiting to pick up my order also. The quality here is junk, just go somewhere else.read more
Had an excellent experience, knowledgeable and the guys really took the time to listen to me.
So I usually don’t go leaving bad reviews. I visited the St Augustine location this weekend. Purchased 4 1/8 th’s ….… all were supposed to be different. I can assure you they were not!! Liberty apparently doesn’t feel the need to seal their packages of flower. They say the product is third party tested. This means nothing if a location can easily switch out your meds. This review is for the St Augustine location. Hopefully the other locations are not doing this??read more
Every time I’ve been through there they have had what I’m after and take about a fraction of the time other… dispensaries in the area do. I very highly recommend them.read more
The staff is super helpful. The prices are awesome. The flower is always great and even priced at an awesome. I’d… definitely suggest checking them out. I’d go there over Trulieve any day of the week. Should I also mention there’s a never a huge wait.read more
Love this place! Best deals and great staff. 5 stars all day!
They are real good people always on point with there customers. I LOVE 💘THIS STORE AND WOULD NOT CHANGE THE… PEOPLE ARE ANYTHING IN THEY STORE SAMES LIKE FAMILY. Just love the people and they store reasonable and tastes are greatread more
The gentlemen that helped us were great at their job. Especially training and one of them was their first day….… expectorant and I was very happy with my service, people come and go but all whom see in front 3 registers ..everyone was knowledgeable. I love this placeread more
Fast service and friendly staff. Very open large waiting area. First time discount and 25 bucks to my fiance for… referring me is a nice perk.read more
Great friendly staff with a good selection of quality medicine! I would recommend any and all friends and family to… give this place your business! Holly was very helpful and knowledgeable about the products and answered all my questions and concerns professionally to help me figure out exactly what works for me. I wish I could give this place 10 stars!read more
Just got my card and liberty health science made it easy and very knowledgeable on the products. Luis, Mike, Tyler, and… Omar all helped me with my order and help find exactly what I needed. Great atmosphere with great service. I left satisfied.read more
Friendly staff and I am in and out quickly. Good prices and good products. Some are better than others.
Incredible Vape selection, like crazy. Has great sales. Amazing staff, beautiful Huge store. Lots of options to suit… your budget and needs. FINALLY just released shatter so that a huge plus. The new Honey carts(the bullet looking ones) are probably the best priced cart for what you get especially the 1 gram and they hit great and are if great quality! And the flavor option list is insane for them, can’t go wrong. I also love the pax era and they have great refills at a fair price. Its all fire!read more
Love it! Absolutely my favorite dispensary in or around Jacksonville. Also a shop out at the beach and one at St.… Aug. if you’re down that way. Great selection at a decent price. Knocked out two other vendors when I found this gem. Their loss for having little stock at inflated prices.read more
Friendly but the service sucks. I’m not sure why they have online ordering…. literally provides no convenience! My… average wait time is about 15-25 every time. They have a reward system however, you can not put your points toward flower purchases.read more
They have a good staff much better than the first year they were open omg. Prices aren’t too bad but I see them… climbing and ill stop shopping here if they do. The product still needs work. Its often extremely dry and some strains I literally feel nothing. But they do have a few good ones and more coming out…I have hope. It has gotten a little better. I just don’t like my flower to turn into powder.read more
Always a pleasure to visit this establishment, they know me and I know them. It’s always very personal and I never feel… like I’m just “buying” something. Very welcoming and knowledgeable. Camille, Austin and Thomas are always there to greet me on my weekly visits. Camille especially has always done right by me as a manager of one my frequently visited establishments. I give more than five stars if I could.read more
LHS consistently has the best pricing and selection on vape cartridges! I also come for flower sometimes, they’ve got… great pricing on popcorn as well when you’re able to grab some. The staff here is always super knowledgeable and helpful, I highly recommend making a trip here if you’re a Florida Medical patient!!read more
This is my spot….now you know where the best products are. Try them and you will like them 😁
We visited the A1A store. Ppl we’re very nice. I think Vince is who I called than he was there to help me.. Prices… compared.Nice man in lobby Darn I didn’t get his name.read more
Best dispensary hands down. Staff is friendly, waits are minimal, love that they have flavors!
If you’re like me, you’ve been to almost every dispensary in town. Liberty Health is probably my least favorite of ALL… of them. I put in an online order and still waited 30 minutes. I can understand waiting 5 minutes, maybe even 10 but not 30 when my order was put in hours ago and I received a notification that it was ready. There are so many other options, I probably won’t be going back.read more
High prices compared to the other area dispensaries. They seemed to have a nice array of products to choose from. I… did not buy anything because of their higher prices, and they do not extend military discount to ask persons with a valid military ID card…i.e., dependents. All the other area dispense give military discount. You are in a military community. If we have military ID, you should honor such. Their flower smell is nice upon entering. One staff knocked other dispensaries. That’s very unprofessional, unnecessary and inappropriate, and a turn-off. I doubt I will be back…unless you change your policy regarding valid military ID.read more
Mike and Jesse are great making the whole process easy! They are affordable with excellent customer service and product!
First impressions, it felt more like a medical office which I like. Other places it’s just messy and has an odd vibe to… it. This however was clean, bright, and open to really make it feel both professional and modern. I visited this location for the first time and was greeted by Katie and DJ. Katie was primarily the one who took care of me and was very knowledgeable of the products . Impressive right off the bat. Out of the products, I ended up getting the Pax Vape. That thing is amazing. DJ then handled the transaction and he too was great. Great experience. Great atmosphere.read more
The atmosphere is better than any other place I’ve been to. Always impressed by the options and staff!
Cash only. Cash only. Cash only. Cash only. They won’t bother to tell you this important detail until you are… standing at the counter. Time waster.read more
Excellent service, got recommendations and everything. They were very nice too, it was my first time coming in and I… was blown away by how helpful they were.read more
Great staff very experienced. I had no clue what to buy but they were very friendly and helped me understand the… differences of their products.read more
Awesome! The staff are always very professional.. They are always willing to help with whatever condition you have and… they will take the time to inform you with best products for you!!read more
Katy help me find everything I was looking for and gave me great information on things I didn’t know I didn’t know… thanks Katie your help was very much appreciated I hope you get a bonusread more
The staff is always friendly and helpful and the prices are great
Best dispensary around! Austin is extremely knowledgeable of all of the products they have to offer, is compassionate… and caring towards all patients, and takes the time to talk to you and figure out exactly what your needs are. Top notch service, would recommend to ANYONE!!read more
A Google U.
21:07 07 Sep 20
Highly recommend !! Austin is very compassionate & well informed.
Austin was knowledgeable, helpful, and friendly. I would 100% recommend this place based on his service.
I’ve had nothing but top-notch service every time I drive to this location (15miles one way). Always have my product,… always knowledgeable about recommendations, and overall just nice folks. Again, this has been my continued experience. Glad you guys opened up! See ya soon!read more
Friendly, knowledgeable, great prices. Best place in town
Just got my medical card and was referred here by a friend. Of course I was nervous as I’m a newbie. Katie was very… helpful one of the products she recommended actually turned out to be one of my favorites! Everyone was really friendly and knowledgeable . I have Fibromyalgia and Mary’s lotion is awesome. I will DEFINATELY BE BACK!!!read more
They have some great products, awesome service, and lowest flower prices. Special thanks to Thomson and Sentry. Great… job, guys!read more
I used to love this place but recently I’ve had really poor experiences. The industry itself cant help changes in… regulations that limit inventory – but Liberty’s ordering and COVID screening process leaves people waiting outside in lines wrapped around the building for HOURS in the summer heat waiting to get in – even for online orders set for specific pickup times! I fully support mask wearing and social distancing but not doing curbside and forcing medical patients to wait in line outside in the summer heat with no alternatives completely lost my business.read more
I am a recent member of the medical marijuana program of Florida and have been trying various products to see what… works best for me. Liberty Health Services is the 4th dispensary I’ve visited where I found Camille to be the most knowledgeable, patient, professional and helpful person of all the folks I’ve met in my pursuit of the right product. Although the available products in stock were limited, Camille suggested alternative choices to meet my needs. Thank you Camille.read more
LOVE THE STAFF…prices are best around, just not big variety on products. More concentrate options would be great.
Variety of products for all budgets. They are usually well staffed, but somewhat disorganized. I watched a young girl… leave because she was on her lunch break and couldnt wait any longer, which means no discount the next day. Get a system in place because time is money for customers too. Store is very clean and staff is super nice!read more
Liberty has some really nice people working at all time’s, with that bieng said product wise they’re not usually the… best in town but they do alright!! They have flower Friday’s which is a must kinda low %thc on there buds but they are also way cheaper then other places as well, a year ago this place was the place to beat now time’s are tougher but I’m sure they do just fine!💯read more
I really love this place, very calming, not busy and the staff seems to really know their stuff. The reason they are… not getting five stars is because upon my first visits, I was told that as a first-time customer, I would get a discount of $75 off a minimum order of $150. Problem was that day that they were out of what I really wanted. I asked when a new shipment would be in, and the staff member helping me said the following Tuesday. I went in today, Sunday, and they had SOME of the product I wanted, but was told nope, that deal was only good on my first physical visit, not my first actual purchase. Since this is the only store locally to sell Pax products, I’m not able to say “ok well never mind then.” Which, had I known on my original visit, I would have just bought my items then.I will for sure be back, everyone else was very helpful and super knowledgeable. Can’t win them all I guess 😊read more
Wife just called this place. For the first time she was short on medicine they usually last her about 4 days. This pen… was less than half full. She called and they explained the .5ml will look different depending on the amount. We’ll that’s not the case .5ml of water looks the same as .5ml of liquid steel. .5ml is the measurement. Please be advised that if you buy your inhalation cartridges from double check them. Something shady going here. The coil wasn’t even completely covered.read more
Liberty is one of my most favorite dispensaries they have a lot of variety in their staff is very friendly all the time… they’re very positive people they all have great attitudes and that’s really cool I really enjoyed my experience with Liberty Health Sciences thank you for always helping me get my medicine when i need it mostread more
I wish it wasn’t in Orange Park on Wells road not too far down that’s the only bad thing.. just Orange Park.. this… could be the greatest place ever.Very friendly staff. Good product.. I recommend this one. You will be happy.. like I said the only thing is Orange Park.read more
My favorite dispensary for many reasons.. The staff is Great, informative, and patient. Weekly deals on Mary’s… Medicinals and Pax Pods. Always a friendly face that remembers my name, it’s like the “Cheers” of Medical Dispensaries.read more
UPDATE::: Spoke with Assitant Manager Louie today. He expressed concern about resolving this incident. He was… professional and courteous. In my opinion he went above and beyond to resolve the issue. I feel much better moving forward as a customer with this business. I was going here for a little while and this place had actually became my favorite dispensary until one of their employees decided to steal money from me. I even spoke to management who said they would look into it and get back to me and of course no one ever called me back. I’m beginning to think maybe management was in on it and that may be why I never heard from them. I will NEVER go back to the Orange Park, Wells Rd location.read more
I absolutely love this place! The best part of shopping here is the people that work here. Everyone has been so helpful… and friendly from the moment I walk in to the end of my transaction. They also have the best, consistent and affordable prices and supply around town. Too many staff members to name but, trust me. When you go into Liberty Health Sciences you will be happy you did! Thank you for your superior service today Savannah! Savannah is an asset to the company. She knew the product well and was able to understand my needs. She also has a great bubbly personality that felt welcoming.read more
Here is my review of the manager Louie and his wonderful staff Alec and Alex. They were so very helpful and… courteous. Really great staff, they are always very professional and respectful and confidential. I really like the service that I receive here. I highly recommend anyone to shop here. 4-16 & 4-17-2020read more
Savanna is always so cheerful and helpful, everyone at the OP location are very pleasant. I LOVE going there , this… is my favorite place to go. I highly recommend this store .read more
This place was recommended to me by another patient. I went here for the first time a little over a week ago. I called… ahead because this was my first ever dispensary experience and I was a little overwhelmed. Savannah answered all of my questions and was so patient. When I got there Savannah was so helpful and explained a lot for me. I went back yesterday and I forgot to get their names but the two women who helped me were awesome too! Prices are great and the product is great. Everyone I have talked to here has been helpful, knowledgeable, and friendly. The place was clean and well organized. They are cash only which I didn’t know but that was not a big deal because they have an ATM on site. My one and only complaint is I have joint pain and nerve damage in my hands and I have a really hard time getting the flower containers open. I’m not sure who is in charge of that or if there is a state regulation on how it has to be packaged but I’d love for there to be an easier to open container.read more
Louie and Alec are amazing. The whole staff is great – knowledgeable and personable. Had the greatest customer service… I’ve received at a dispensary by Louie today! Had a hiccup with an order and Louie got it taken care of for me in the most immediate and respectful manner. Highly recommend this location.read more
I purchased flower from them today and was delighted to come. I was greeted with great hospitality and service. The… crew is friendly and very downtown earth and resourceful. I am grateful for the trip. That k you guys for making it so easy and fun.read more
Best prices in town. Always clean. Always friendly. Only thing I ask is that you PLEASE bring back the Gruff hip and… joint chews for dogs. That’s the only thing I went there for today and I was told you are no longer carrying it :(((( my 2 oldest dogs were doing so well… they had a spring in their step again!! Please bring it back 💕💕read more
Best prices in town. Always clean. Always friendly. Only thing I ask is that you PLEASE bring back the Gruff hip and… joint chews for dogs. That’s the only thing I went there for today and I was told you are no longer carrying it :(((( my 2 oldest dogs were doing so well… they had a spring in their step again!! Please bring it back 💕💕read more
I like the facility location and find it convenient to get in and out of quick. They always have a nice selection of… products with fair prices. Everyone there is always helpful and appear to be having a great day at work. While there are many other facilities that offer similar products I have found myself going here the most often.read more
The staff here are very knowledgeable and polite. It’s rarely busy here and the location is perfect. Easy to get in and… out, there’s also a lot of space inside and comfortable seating. The frosted glass provides a nice environment with muted light and a positive healing energy. 🙂 Check it out!read more
The staff here are very knowledgeable and polite. It’s rarely busy here and the location is perfect. Easy to get in and… out, there’s also a lot of space inside and comfortable seating. The frosted glass provides a nice environment with muted light and a positive healing energy. 🙂 Check it out!read more