Some of the best customer service I ever experienced and I work in customer service. Aaron, Courtney, Krystyna are more than knowledgeable and customer friendly went above and... beyond to get the maximum savings and all the medicine I needed an than some.read more
I can't give them a good review until they update their Google business location to show the correct name right now. It still shows liberty health science stuff - all the pictures... and probably a lot of the reviews were for a business that was sold to the new owner AYR - Do these people even work here anymore? You updated the sign but forgot to update your picturesread more
I bought several things on sale and was helped by an amazing woman and who I assume was her boss, she gave very helpful recommendations and was patient with how long I took to... decide. She showed me every product she could to make sure nothing was broken or missing and the only issue I ended up having was with a product she wasn't able to open and was no fault of the dispensary. It was an amazing first time experience to this locationread more
Poor quality carts. Flowers is mediocre. Wax and live sugar are good. Customer service could use improvement, not rushing customers out the door.
This is without a doubt the best dispensery in Lakeland. Customer service is the best, they are so kind and helpful. I cannot understand why people have anything negative to say... about this place. Especially when truelieve and curaleaf are the competition and we all know how that goes.read more
fake advertising and pricing on items. Rewards system is a complete scam. I do not recommend anyone to spend their money here .
Stared doing what all big business do all month before 4/20 every concentrate form even the ones that are 65 $ where all 20$ 22$ 420 week pops up so did there 4/20 deals... everything was about 8-10 dollars more expensive for the same stuff. The day after 420 its all 20 dollars again. Great deals thanks guys😑 and if your gonna let them know anything let them know that's not good business yalls comment was basically uselessread more
10-10 Super friendly staffing / first time ever going there they explained everything amd how it works, i’ve been going here for about 3 months now and by far the best dispensary... i’ve been too yetread more
This dispensary is the best!! All the worker's inside are very friendly and knowledgeable. Shop the deals which are daily and it's just easier no waiting
Super friendly and helpful in my selections! Can not remember the young woman’s name but her # on the receipt was 46988Thanks again for 👍🏽👍🏽... service.Ok so one of the things I purchased was a tincture and it turned out to be milky white…completely different from all my other tinctures. Well tonight I called back to the store and they explained about it and that it was water soluble too. Thanks AYR buds for your help and superb service. 😁read more
Nate was awesome! I’m a rookie to the medical marijuana game, so I needed a bunch of help understanding dosage levels and different strains. Nate was patient with me, all while... having an awesome attitude!read more
Got to visit this dispensary recently and I was really impressed with the variety of strains available as well as the amazing customer support from Nate. Got a very nice deal and... the employees were helpful and friendly.read more
Well prepared even while training. They are friendly and made you fell comfy.Great experience for a first time customer.
Purchased the mixed fruit distillate as well as as the strawberry and was not disappointed in the quality of the medicine as well as a wonderful discount. Dispensary employees... were friendly and helpful because I was out mg for oral. I was able to get the comparable product priced similarly and we'll absolutely be back. Budtender was kind, knowledgeable, and helpful as well as friendly. I will be back.Update 11-18-2023... Still visiting AYR on the regular and still loving the product, prices, and employees. Consistent quality medication with products that have never let me down.read more
Not accommodating for any of their customers. Most of the people working there are rude and have no respect or any customer service skills whatsoever. Definitely won’t be going... back. Only good thing about them is the fact they have a drive through. These people should not work somewhere like this if they can’t be bothered to just be nice.read more
I love this dispensary. ! They always have the best deals! And the best attitudes! I never feel like they are uneducated on marijuana. They know there stuff!! The staff is all... very professional and knowledgeable. I don’t go to any other dispensaries. My go to always ♥️read more
3 stars for the service, which was great , but products have gone down noticeably alteast to me since ayr has put their name up. The whole tier system for mid medicine has gotten... out of hand even for daily sales it's not great , and this was my last time.read more
The girl had a whole attitude , said the card reader never works so use the atm , after the atm didn’t work she said well idk what to tell you, like what kind of response is... that.? Good products but probably won’t be back because of the rudenessread more
products are pretty good. It's been a while.figured I would try them again. So far so good.the flower was nice. Need more locations or delivery I did not like the ride to South... Lakeland. But still five star and i didn't have to get out of the vehicle at the Lakeland location pull up push a button that was great.read more
Purchased the mixed fruit distillate as well as as the strawberry and was not disappointed in the quality of the medicine as well as a wonderful discount. Dispensary employees... were friendly and helpful because I was out mg for oral. I was able to get the comparable product priced similarly and we'll absolutely be back. Budtender was kind, knowledgeable, and helpful as well as friendly. I will be back.read more
I love this place.. the employee's are very friendly, efficient, my orders get filled in such a timely fashion unlike other dispensaries like Trulieve.. I Always recommend AYR to... All my friends and family..read more
Very fast and quick to help with your concerns.also prices are much better since AYR took the helm.
Pleasantly surprised at the flower. I hate to say GH has been slipping, but this stuff is noticeably better at a great price (for now). AND they have terps!
It's all ways in an out I love this store almost every thing you want the people that work there are awesome...unlike other dispensaries which I won't mention by name but... ayr..fair prices great quality overall my favorite store..read more
The staff hands down are are consistently wonderful at this location. I never wait more then a couple minutes to fill an order and the online stock matches what is in-store.
First visit today. I left assured knowing this was the best choice for my Dispensary needs. From the moment I walked in, I was greeted promptly in a friendly, professional... manner. The staff was helpful, patient and informative. I will gladly return to this establishment and spread the word of their stellar staff.read more
Great quality and decent prices but if you check their website they're running deals like everyday so it's truly worth it to drive there!
My experience was bad it was my second time going to this dispensary and it was pretty disappointing how they told me that I was gonna get a 50% discount and they end up telling... me that they couldn't apply it to my order since the website already had deals going on .. but the fist time I went the guy told me that I could get my first 3 times my 50% discount no matter what .. soo I don’t get why they had to charge me the regular price without my discount. This is a fake promo then .read more
Seen this building live many lives, but this one is by far my favorite, thank you Raina, my day has been made and I love this place, permanent customer.
best prices, quality product, amazing staff. you really can’t go wrong at LHS Lakeland. i’m here so often that half of the staff probably can’t stand me at this point. 😂... but they’re always kind, courteous, and quick with getting my order. they actually care about their patients too, they always ask how i’m feeling and if/how my condition is improving. these people care about the work that they do but also the people that they do the work for. this is THE BEST dispensary in lakeland for more reasons than i can list.read more
I consider the quality of the products here remarkable. I've tried a variety of products, and nothing has let me down. Whatever I need, rather it's something to help sleep, relax... after a stressful day, focus on something productive or creative, stimulate appetite or ease pain. From their full flower, to the edibles and beyond, LHS is excellent. I love when I catch my favorites on sale! They have a drive thru for online pickup orders, which is amazingly convenient. The staff here are kind, patient and insightful.9/10 I feel welcomed here.read more
I have to tell you guys have come a long way, I've been to your store over the last two years and the product has improved 100 percent! The prices are great, I take advantage on... $20 8ths. Please keep it up.read more
This store always has great deals. It seems to be one of the cheapest places around to get cartridges from. The people are extremely nice and helpful also.
Love their products, but wish they renewed certain things in their inventory more often. Good pricing
Good product. Decent prices. Never to busy. Usually a really friendly staff. Very knowledgeable about their products.
These folks grow medical mids. Don't waste your rec. There's too many sales and other options. For some reason 7 yrs later Florida has trouble growing consistent quality but some... like LHS just seem not to care about the flower at allread more
Love this store. Very friendly respectful staff willing to assist you with all your questions. Very knowledgeable
Well i was quite happy with this place because they have deals and they have a good selection. I saved up 600 points went in yesterday and the flyer stated that you get one item... up to 50$ for free. I get there and your not allowed to use it with the current discounts which is frustrating that “store credit” can’t be used with current promotions but i do get it and understand. I decided to get a half gram at full price like 35$ and then she says you can’t use it because it’s not 50$ ???? So i say let me get a battery for my vape then she says store credit can’t be used on batteries. I can’t use the credit to get a 35$ Item and use all my points for the one free item up to 50$ i explain to her my confusion when the flyer states “one free item up to 50$“ not “one free 50$ item and she said it’s just a loyalty thing we don’t even have to offer it! Are you kidding you ask me every time to sign up for your loyalty. Im totally fine with whatever small print rules you have because that’s life and marketing i get it. As a service technician that deals with numerous customers in their home daily that remark about your loyalty program is really the only thing that rubbed me the wrong way. Your basically telling me your doing me the favor by doing this. I have been telling anyone who ask what dispensary to go to that you all are the best. I definitely feel stupid right now After my last visit to liberty lakeland.read more
Great prices and products I no longer use the big guys on the block. Did I say great prices
By far my favorite dispensary in town! The quality of their RSO's are unmatched! I recently had stomach surgery and I don't care for pain pills. The oil straight knocks the pain... out, which I hadn't experienced from other dispensaries RSO's. Also if you have trouble with appetite, their edibles will help you get hungry and allow you to enjoy food again! The edibles give you that nice euphoric feeling that completely relaxes you. I Definitely recommend this place and with discounts daily you can't beat it!read more
Good customer service but look at your carts before you leave. Theres 1 budtender who always gives out carts that are about 25% empty and refuses to take them back even though you... haven't left the building!read more
Went first thing on a Friday. Everything was 50% off, and not because of the first time bonus. Nice people behind the counter. Solid little spot
Very good selection and great prices.
Liberty is one of my FAVORITE dispensaries, and I have tried them all! Specifically, I love the Lakeland location! The employees are so eager to help and are very knowledgeable... about their products! I have NEVER had to wait more than a few minutes to receive my online orders. They stay on top of things, and it’s always a quick in and out for me. This is exactly why I prefer Liberty over almost everywhere else. I just wish they had a drive thru! Overall, the products, and the service are top tier!read more
Evan is awesome. He knows my name and needs when I walk through the door. Great vibes!
Great management ,friendly, knowledgeable and accomodating staff.
Good quantity good quality! Always clean always friendly they never let you down. I only wish you guys would carry pre-rolls but however with that being said I'm still going to be... a loyal and happy customer.read more
First visit at Liberty was nice, the Desert Runtz wax is the best concentrate I’ve had yet. The bud is fair priced and smokes well but was extremely dry.
Professional but also extremely comfortable asking them questions on the products, I was new to using.
Love these guys! Great cookies!
Worst place ever. Little to no stock and they try to cheat you out of discounts
Good customer service but the product is no good most of the time, if it's even in stock.
My go to dispensary always have some kind of promotion best bang for your buck
Super friendly staff, lots of discounts often, and has loyalty point system to earn free products 😁
Great Staff... Great prices. Good Selection.
Best thing is they always have product. Employees are very nice and do help you.
Love the staff there! They are always very helpful!
Quick, easy and friendly staff. Good variety of flower as well.
They are wonderful with they're patients and very knowledgeable.>
I love the staff and they have great prices, is great to wake up everyday to something new on their online page!
Everyone is very friendly & helpful. They know the products well & help make recommendations for whatever your needs may be.
Every single time I buy here I get ripped off. I weigh everything I buy, Its always short. What gives Liberty Health Sciences. Are your employees take some off the top. The... packaging for the flower is easy to open. The flower should be placed in something that can not be resealed. What are you going to do about this??read more
After experimenting with several dispensaries I found that Liberty health sciences has the best prices hands down and a quality product
Y'all are awesomeness t.y. and God bless ya. Quality product, most excellent service and staff here are on point fo sho yall be safe and of course 😏(Live Free)... 🇺🇸🐍read more
Anthony was the bomb and really made me comfortable and helped me find what I needed. So kind and helpful at explaining all the details. I live in Kissimmee, but I travel to... Lakeland often! I will be back and thanks again Anthony 😁. I’m new to all this, still overwhelmed!read more
Staff was very helpful and informative.... pleasure to deal with!
Great menu. Very friendly and helpful staff. I will be returning.
Love the staff they are very knowledgeable about their products! Just wish they carried edibles! Gummy's
Great experience being my first time at Liberty! I can’t think of the young ladies name who helped me but she was very knowledgeable about what I needed! I will be returning. I... think this is my favorite store out of them all!read more