I want to say Robert saved you a customer. He listened to me, he heard what I was saying with no judgment! He turned my opinion of the company, and my day around. He is kind, professional and efficient. I was ready to leave a negative review on one of the Dr. Office employees and be done with this company. We had some phone issues too. Robert called me back and took care of me and the company. He provided great patient care, showed initiative and willingness to get the issues addressed and resolved. I am so thankful for Robert. With consultants like him, I can now say I highly recommend the Marijuana Doctor.
Amazing experience from the moment I walked in the doors! Supper quick and educated Julie walked me through everything with ease! Will definitely be recommending to everyone I know!
amazing people here! They were very polite and cared about my needs 🙂
Amazing staff. Made everything simple and quick! Thank you Dr Desai, Aisha, Sheena, and Robert!
Daniel was amazing! The whole staff was kind abs supportive!! Definitely recommend!
Great doctors office. Dr Desai and Daniel were awesome and really took the tome to help me when i went in
Friendly staff, quick service very helpful from the front desk to the dr, Dr Desai and Daniel amazing staff
Awesome ReceptionistActuallyThe Dr listens and explains things to youVery nice and helpful on all aspects of a Dr’s Office
I had a fantastic experience. The staff was very polite and very helpful. I would recommend this office to anyone.
Sheena was absolutley a pleasure to help me with the paperwork. Great experience.
I was in for a re-evaluation today and it was a great, Sheena is super friendly and Robert was super helpful with renewing my card. I will be coming back here in 7 months. Their customer service was on point, best around
Great people rob and Sheena have great customers service
Idk how this company has a 5 star rating. They literally deceived me into believing they were Marijuana Doc, fraudulently took my credit card info, and then have me the run around for months to get my money back. Luckily, my credit card company sided with me during the dispute process. This company needs to be shut down. Frauds. Stay away from them. You have been warned
Robert H heard me out - and used his knowledge to better equip my needs !
Great staff, great doctor. Quick easy and they explained everything. Highly recommended.
They always take care of me. Love this place
Awesome! Sheena and everyone was really pleasant! Thanks so much 😌
Amazing Friendly Staff unlike the Palm Harbor Clearwater Location this location has some better facilities and staff treatment I’ll definitely use this location for my renewals and referrals from now on.
Very helpful and so polite!! Made the process so easy.
Very reliable and fast. I am a new patient and the staff here is very friendly and helpful. Thank you so much for helping me.
Very friendly and informative! I love how fast and easy the process was and how comfortable I felt here
Great customer service, willing to help you and are very quick and knowledgeable about there stuff would recommend
Amazing office, the process is easy, and everyone is professional and nice. I feel very welcome every time I come in for a visit. My favorite person is the sweet receptionist!! I highly recommend this office for all your medical marijuana needs!
Extremely, helpful, compassionate and knowledgeable. Explained the process very thoroughly and answered all my questions. I highly recommend this location for it's staff and ease of process.
Every staff member was very polite and informative, however, Robert went above and beyond with customer service. very patient with each question, reapectful and gratefully so resolved the issue. Thank you 🙏😊 great service!
Great staff, quick and painless registration process. Everyone is very friendly!! I will definitely be recommending this office to my friends and family!! Everyone here is very knowledgeable and answered every question I had! Thank you 🙂 ❤️
I had an amazing experience with Robert! The customer service was top-notch, and his help proceeded my expectations. I highly recommend you all give him a raise or a promotion for providing excellent services. ”
Office has always been great. Aisha keeps everything running smooth. Straight forward to the point no nonsense. They want to help you feel better and make sure you’re comfortable. Highly recommend.
Called to set up an appointment and was disappointed by the woman who answered the phone. She was rude and rushed me off the phone, as she said she was too busy to wait while I looked for some information she requested. I was told to call back later. Luckily another cannabis Dr is located a few blocks away and they were much nicer on the phone and weren't in such a hurry. I also got an appointment the next day and for the same price! Some people don't understand that they only get one chance to make a first impression and if they are representing a group, it falls on them, to make that first impression a good one. The competition is too plentiful to be rude to potential patients.
The government tried to screw me out of my medication. Doc took care of that. Appreciate 100%So 3800 milligrams scheduled release the next day just disappeared leaving me out to dry. Thank you Doc for hooking me up.Drywall Dave
Rob was very helpful just stopped by to renew card and he had me in and out
Same day appt. Quick. Helped with the online application! Very knowledgeable and kind!
They were all SO so nice and patient with, I was really nervous at first the people were great and I was in and out!
Great people, everyone was learning the new online forms but went ok for most part great customer service
The best customer service I have had in a long long time I hope they get paid top dollar because the are the best and deserve it
Awesome service Kiera and Alexis are awesome. Will recommend all my buddies here.
I was in for a re-evaluation today and it was a great, Aisha is super friendly and Robert was super helpful with renewing my card. I will be coming back here in 7 months. Their customer service was on point, best around
My wife Ashley loves Aisha and Sheena. They are always friendly and so helpful after her strokes. The new doctor Robert really listened to her needs and concerns and was very empathetic. We highly recommend this location for your medical marijuana doctor needs
Came in for an 11a.m appointment and was seen promptly. Both staff members were exceptional, friendly, courteous and informative.The Doctor was very thorough, attentive, compassionate and empathetic. I would definitely recommend Marijuana Doctor. Thank you for being so great you guys!
Love this location, great vibe. Staff is friendly and very helpful. I bring new patients and get credits. Can’t lose!
The reception girls Iesha & Shena are very kind & helpful! Love the new location! Dr's are very kind! Thank you for being a pleasant office!
Sheena is amazing, great attention to detail and went above and beyond while helping me with my Fathers application and appointment. Thank you so much!!!
Walked out with 1/4 what I walked in with. I asked if he could add more flower than the 2.5 oz, which he can, because it’s not enough. My reason was, I had purchased moldy cannabis off the streets. Tells me he doesn’t like how much I used cannabis and I should go back to my primary physician, for pharmaceutical medicine. Proceeds to remove almost everything. If he was so concerned; why didn’t he listen to my heart or lungs? Why didn’t he check my blood pressure? He’s obviously only in it for the money and he robbed me, for mine. I want to see a different doctor. If you didn’t want to increase my flower, you should’ve just left it alone.
Loved my experience at this office! Fast friendly very nice!!! Chose this location you will not be disappointed
At 10:30 am Doc was still a No Show. Payment is required upon patient arrival. NEW policy should be to collect payment after DOCTOR & patient arrive. However I am giving 4 stars ONLY because Robert kept me informed, rescheduled appt., sent me info via e-mail as I requested and gave me names of local dispensaries. Sadly, I cannot purchase anything because my 7 month doctor renewal has not happened yet. I am hopeful it will be resolved when I see the Doc in 2 days so I can change this to a 5 star review.Returned & visit was excellent with Doc. I believe Robert is the greatest asset here.
The experience was amazing they were fast and efficant and got me in and out without any issues this place is 100% recommended
This place is incredible! The staff is fantastic and it was quick! Definitely recommended! ☺️
Very pleasant visit. Very funny staff during my visit. Definitely will recommend.. wait is a bit long but hey now I'm licensed because I was patient so theres that lol.. go get your card already
THIS doctor appointment was the BEST we've ever been too. Got an appointment same day as making the initial contact. We sat in the office no more than 30 minutes total, and that's only because one ahead of us and being a new patient. But the music was good, we didn't mind. Absolutely recommend this Doc!
Sheena from the front desk was so nice and welcoming! And Robert from outtake helped me so much with my application and was super nice as well! Awesome staff here!
Everything went very smoothly and was done quickly, everybody was super nice and helpful while answering all my questions.
The doctor was awesome I was in and out in no time I would recommend this place
Amazing staff and amazing serve Julie and Henrique really help me out with finalizing everything I would suggest this to anybody
3rd time in a row go for recertification they tell me to give em a couple hrs and it would be put in the system 3rd time in a row they didn't do it ..just plain fn laziness period they charge us 170 bucks for piss poor service ...I highly highly recommend not using them ..their incompetence clearly shows..they change locations and staff like old people change their depends..most unprofessional mmj clinic in the state ..u will not get my services any longer ..excuse after excuse after excuse if I could give u zero stars u would get zero for ur rating
New patient here the staff at the port Richey/ Hudson location made the whole process such a breeze. Super friendly and knowledgeable definitely recommend stopping in if your looking into medical marijuana
Aisha,Sheena,and Marc the Doctor were all respectful, courteous and knowledgeable in their fields. Very welcoming and caring! Perfect combination for a Doctor's visit! Definitely recommend to...ALL!!!💯
They were absolutely wonderful! The front desk the back desk and the doctor were so helpful and so accommodating. I would definitely recommend them to anyone and I will be sticking with them!
I haven't been able to get anything cause y'all keep making me appointments after the Dr has already left and the past 2 months you've been double charging. The call center needs to get it together frfr
I personally had a great experience. Dr. Berger was excellent. Enrique, thanks for the pleasant patient service. Everyone smiling.
Staff and doctor were great. Handled everything step by step with me. Made the process very easy....
Easy to understand, quick visit, along with compassionate and empathetic doctors and staff - this place had it all. I am very glad that I chose Marijuana Doctor Hudson for my own patient care and will continue to do so. I have my renewal appointment tomorrow and can't wait to go back
The girls who worked there, Alexia and Bailee I believe and the Dr. we're all so great. They were so busy but yet they still engaged with all the patients making us all feel comfortable and confident with the decision to proceed. I highly recommend this Doctor.
Excellent experience - Staff and Doctor were very friendly and helpful. Doctor was very knowledgeable, provided a lot of information I didn't know. Explained different products and made recommendations based on medical history and best treatments. Highly recommend !
These folks understand and practice customer service. They welcome all walks of life and are here to help people find a solution/remedy. 5 stars to them!! Alexis is the best!!
Great staff! Very informative and friendly. Time passed by quickly. Don’t be bothered by the lack of curb appeal... inside is clean and comfortable. I would definitely recommend coming here!
Great staff that works hard. I have not been treated as well at other places. I had one Dr office that they missed two appointments and they could have cared less! This Dr was very pleasant and helpful! Great place!!
DON'T USE THIS PLACE Nasty place! Dangerous parking, dirty waiting room. The new receptionist is a nasty bully with serious social issues. This place makes you feel dirty and like you are doing something wrong. There are much safer and nicer medical marijuana doctors out there.
Such an amazing staff. Super friendly and very easy to interact with. Would highly recommend coming to this office.
Great fast comfortable customer service. Very friendly and super helpful 👍 Enrique an Akira was very pleasant to deal with . Thanks again 😊
Ok. This rating is for the staff! Everyone I interacted with was friendly and helpful. From the easy to navigate website, phone interactions and office staff my experience was a pleasure. The doctor was informative and nice. But!! The waiting area and "exam room" was sketch and dirty! I'm from Hudson and I even thought it rough. Eek! Not sure who handles the budget, but someone needs to get this amazing staff a cleaning crew and office makeover! They deserve it and so do the patients.
Office staff is amazing! Now phone support on the other hand has been nothing but rude and disrespectful. As a doctors office dealing with providing recommendations for people’s medications, you should be more customer focused and not so bluntly rude and disrespectful. I have never been more disrespected then speaking to a billing “manager” than today. As a patient who has referred more than just my WHOLE family and then some. Focus on customer support verses letting a title get to your head. My ENTIRE situation could have been handled completely differently if I was spoken too correctly. It’s not what you say. It’s how you say it.
Today was my 1st time coming and I loved it. The manager Juli was awesome and I loved how thorough she explained everything to me. She made my experience well worth it.
This place is nice. Good customers services. That Lady Juliannette is awesome. I’ll recommend it to anybody.
Fast available appointments. I was late and they still accepted me in the same day. Very Nice and informative staff.