Wonderful staff, very professional Dr! Second visit at this location 1 1/2 hours away from home, well worth the travel!
REFUSES TO GIVE ME MY REFUND AFTER PROMISING ME A REFUND!!! NOT RISK FREE!!!!!!!!!!! Also will change your appointment without calling or asking first. And on top of that will hang up on you if you call. This is by far the most disrespectful customer service ever. Dont tell me i can get a refund then REFUSE TO GIVE IT TO ME. I will be contacting my bank.
Wonderful staff! Was a very quick and smooth process, any questions I had they answered perfectly! And I got a cute raccoon sticker!!
So quick and friendly service. Everyone there makes you feel comfortable and helps with answering any questions you have. I’m hoping they can lessen the ptsd questions though. I try to forget those things and these questions bring it allBack.
Very nice people here. I wasn't sure what to expect but everyone there was helpful and caring and guided me through it. I couldn't recommend them highly enough. Thank you to everyone there.
Staff was friendly. Set the appointment over the phone and was in and out in less than 20 minutes. They were very informative, especially the lady who did the state application 😁
staff was friendly, helpful, informative and attentive. the space they have is well decorated and feels comfortable. was in and out in 20 minutes. couldn’t recommend enough.
I just wanted to say that this place has great customer service, thank you Karen for the information that you provided to me and the stickers. Fast and friendly as well. Thank you guys again and see you next time!
From the moment you walk in the door the staff is friendly carrying in kind I'm disabled.I have service animals so I asked for an early appointment. I was grateful to be in and out as quick as possible So I had the least interaction with other people . The doctors do care about what is going on and why you are coming there
My husband just switched over to this facility from another one (who shall remain nameless). What a wonderful difference! It is so great to have a set of employees who explain everything so that even MY husband can understand. It is the first time in 47 years he has gone to a medical appointment alone and came home fully aware of what was happening with his prescription and his product uses. I can't tell you what a relief this is for BOTH of us. He was even smiling later wondering why the docs all aren't like the Marijuana Doctor! Good question.
I went in with my Husband, he was getting his card. Everyone there was super nice and helpful. You usually can get in the same day. Way to go.
This is the best office. Wonderful environment with such a nice and helpful staff. Dr Covert is quite impressive and everyone here seems to really care about the patients. This is the only office I will utilize, it feels like family. Beyond awesome every time I go. Highly recommend
These guys were fantastic! They are such wonderful people. I felt immediately welcomed and they took care of everything for me. They helped me fill out the paperwork and all. They even gave me a sticker from the collection! Thank you so much!
I don't like how I have to fill in all my information every 7 months to renew. It should be saved on file. Other than that, no complaints. Nice staff.
Very easy to deal with from the first phone call to helping switch doctors. Staff is friendly and knowledgeable. Dr Covert was friendly and explained things very well.
Respectful, Professional, and quick in/out. The people working there are all really nice. Doctor and staff are mindful when listening to your needs. Been twice and considering my physical limitations - getting in/out was relatively easy and quick. I recommend this place esp. for people differently abled. Thank you. =)
Quickest, easiest, and friendliest doctors visit there is. Staff is super helpful and friendly, Dr. Covert is super knowledgeable and makes sure each patient is helped to the fullest as well as in and out quick to enjoy their day. Love this place and the staff.
Our experience is beyond amazing! The staff is very friendly and the environment is welcoming. Talking with staff is very informative, they help us not only to understand our needs but to also help us in choosing the correct product for our specific needs. They are patient with us and are helping to reduce the stresses of learning about products specific to our needs. They helped to make us aware of the affects of the different strains and which ones are best for our needs. I definitely recommend new patients to visit the amazing staff to help with their own personal needs and even encourage pre-existing patients to make an appointment in hope of them finding the understanding that we now have a d greatly appreciate!!! I will definitely stay a patient of Marijuana Doctor and encourage others to , as well! Thank you Marijuana Doctor for relieving the stresses and confusion that we once had. We will be seeing you again soon!!!Sincerely,Adelina M. Burke
An excellent location here in Lake city Florida. Staff was friendly, and nice! They take extraordinary care you from the moment you walk in the door to the moment you leave. The Doctor is very caring and has a passion for what he does! The staff is very friendly and welcoming which is a plus! Thank you to Bre ( or bri ) for being very informative and guiding me through everything, you’re an angel and I appreciate you!
With the new online form, my appointment was so fast and easy! Couldn’t have been here more than 10 minutes. Staff that greets you, the dr, and the input staff are so nice and informative. Great experience. See them again in 7 months.
Super easy and fast! Called Wednesday afternoon for an appointment, they squeezed me in the very next day, and within an hour I was walking back out to my car to visit my first dispensary. Everyone was very friendly and it was a very easy conversation. They assist with the entire process so by the time you walk out the door, you are ready to go make your first purchase. I am still astounded as to how simple they make this process. Highly recommended as you’ll definitely be happier after leaving this business.
The doctor was great super nice and easy to talk to, the ladies in the office made this such an easy experience. I would definitely recommend them
Best visit ever! They were all so nice and fast!! Thank you
Great customer service and fast, definitely recommend to anyone looking to get a card! Shoutout to the staff for being warm and welcoming 🙂
Love this office! Everyone is incredibly friendly and professional! Bree went out of her way to answer all of my questions and make sure I fully understood the process! I will definitely be back!
Always such a good experience! Doctors and staff are always so friendly. Super quick in and out process!
Great polite staff they addressed all my questions and concerns, they assisted me throughout the whole process. Dr. Covert was attentive and down to earth during the screening not treating me like a number. I look forward to my renewal.
Awesome, friendly, easy. They are nice and professional. And informative. Great place to do business with.
Love the ladies there!!! They are the best and get you in and out! Best place hands down
The doctor was very interested in my evaluation paperwork. Obviously, he was more interested in any side effects from the long term Marijuana use by myself. Their advertising is right on. They are definitely some friendly people who work here.
Extremely satisfying with the Friendly fast service. I love that they give you a payment plan option ..I would definitely recommend this place.
The ladies in reception helped me save money and helped me understand I wasn’t a new patient just new to their office. I always appreciate the doctors for understanding my condition is rare but very real. I will stick with them for now on.
Easy checkin process. Very nice staff. Wait was a little longer than expected but otherwise great experience.
Great experience! Doctor was very knowledgeable and helpful. Actually listened to my concerns and answered all my questions. Will definitely be returning.
My first time there i had witness this man and his girlfriend getting very ugly with the staff. Using fowl language at the staff.They definitely handled it in a very professional way.THE staff did a great job withkeeping things going in a professional manner.They made it very easy to go.thru the process your green card.Karen who helped explain everything to me so when I walked out of there I felt confident on what I was doing.She was really good explaining the green card how to.use the card.
As a new patient I expected it was gonna be crazy busy, but was very pleased to find that the staff were so nice, even as they were having system issues. Dr. Digiacomo was awesome, and the ladies were more than awesome. Definitely recommend this office.
Very helpful and very fis wonderful customer service shout out to Michelle, Laura and Dr.Sousa
Was very nervous going in, as that is how I am with any place. The staff here was absolutely amazing and made it a less stressful experience. I wouldn't go anywhere else. Love the staff here
There goes the positive review. The office started out so great, but as usual, all good things come to an end. Service is non-existent now. Due to the negligence of the office, and admitted to by the customer service rep, I am without my whole prescription for a week, and the remainder I cannot get for 2 months. I have taken a day off work to clear things up, as I was told, and am now sitting in the parking lot for 30 minutes on hold, waiting for an answer at the door or phone. My suggestion, find anywhere else. I will amend my stars because Paolo ( phonetic) is amazing and handled the issue that 4 other people would not.
There goes the positive review. The office started out so great, but as usual, all good things come to an end. Service is non-existent now. Due to the negligence of the office, and admitted to by the customer service rep, I am without my whole prescription for a week, and the remainder I cannot get for 2 months. I have taken a day off work to clear things up, as I was told, and am now sitting in the parking lot for 30 minutes on hold, waiting for an answer at the door or phone. My suggestion, find anywhere else.
Michelle and Haley were extremely helpful and friendly! For a new patient I was in and out less than an hour. All the staff was wonderful!
The doctor and the other staff were so nice, they made the process so quick and easy, I was 15 minutes late (i called to make sure it’s okay) they were still friendly as ever and got me processed and approved to go shopping the same day.
Such wonder staff Michelle Laura . The doctor is so very kind they all made me feel very comfortable. If you want a good Dr and staff go there they are all awesome. If I could rate them a 100 I would . God Bless y'all. See y'all again.
I had a wonderful experience. First off best dr ever Dr Sousa took time to even attempt to help me. I am so very impressed by them .Journey ,was so sweetheart helped Walked me right thru it.
Arrived for my 9:30 appointment and the doctor was out for the day. Michelle helped me get all my info together for the doctor. She was pleasant and extremely helpful, went above and beyond!! Thanks Michelle!!
Such nice staff, the lady at the desk is really nice will help with any questions and the Dr is great too Really recommend this place if you are trying to get your card.
Michelle was wonderful! Despite systems error resulting in rescheduling twice she was always so helpful and went above and beyond seeing that I had an appointment with the doctor to receive my medical marijuana card! I would highly recommend both Michelle and the Marijuana doctor of Lake City. Don’t go anywhere else for your medical needs, the staff is so caring and attentive to seeing your needs met!
Absolutely a wonderful place. The staff is so amazing and helpful and would recommend to anyone! They made it super easy.
Mary and Michelle are super nice and very professional I had a great conversation with them while they helped me out
Mary and Michelle were so nice and friendly. They made my experience very delightful!
This doctor is awesome, Now that they changed the actual Dr….Michelle was the BEST!Very helpful, very knowledgeable, and very kind!Thank you guys! You all deserve 5 stars! 🙂 🙂 🙂
Great people excellent experience will definitely keep them as my doctor.
Excellent staff excellent doctor very nice I would highly recommend..
Absolutely recommend. These people are so nice and helpful.LOVE IT !!!
Very pleasant atmosphere and the doctors are super helpful and very friendly. Hands down the best doctors office I have ever been to!
Minimum rx here! NO EXEMPTIONS.Friendly staff, knowledgeable doctor but their "company" is wishy-washy on customer service. Great beginners course. Trulieve next-door
Everyone was very helpful and friendly. Their membership plan is the best. I will stay with this Dr.
Friendly caring staff that was really concerned was a short wait wasn't overcrowded and the doctor was awesome give them a try
Great place just has some issues with doctors right now but Dr Loyd is amazing ans so is the staff framd efficient
The staff and doctor were amazing and made me feel so comfortable. There was no wait, as soon as I filled out my paperwork, I was seen by the doctor.
Dr Covert was awesome. This place is always quick and helpful. Staff explains everything you need and what to do and when.
Had to wait a little bit (like any doctors office) but very nice & professional. Very easy to talk to as well.
Everyone was very kind! The physician was very knowledgeable in educating me in how everything works. I am still needing some corrections made so my card is issued. Hopefully I will get a call back soon! The biggest thing the office needs is a local ph # for pts to reach out to if assistance is needed.
I paid 195.00 for this? This doctor asks questions like how are you gonna pay for this? Should a doctor be concerned about this? Also he didnt even give me the allowed recs that are provided by the state.
This doctor is a short-changing sob, ripping people off. Pay 169 and get 1.5ozs when im allowed 2.5 by state law. Then cannot get it corrected because the doctor locks out the customer service dept from making changes. Walk in, the lady in the chair is awful too. I called today to get a refund and while canna md is a little further but in the long run, you wont have to deal with stuff like this. Whatever you do, go somewhere else. Dont make the same mistake i did.
I had a awesome experience everyone was so helpful and nice. Will definitely be returning. Thank you so much!!
First time patient and I am not sure what I was expecting, but I was pleasantly surprised. Doctor and staff are professional, office is clean. Explained a lot to me, and wrote notes for me. Prices were upright and reasonable
Great place great ambiance! Staff was amazing and knowledgeable. Only issue was the way scheduling is done, appointments are made online with avaliable slots but then get moved around due to double bookings.
Even though scheduling and wait times are crazy. Michelle and Erin have been so amazing and helpful!! The doctor is kind and so knowledgeable. The office is so clean and nice. Only thing I would recommend is fix the scheduling and communication between business and patient.
Everyone here if friendly and the office is very open and clean, the doctor is so informative, kind, and patient. I love having someone who listens to my concerns and cares, thank you.
Quick service for an office this size. The ladies were fabulous and went thru the paperwork with ease. I recommend this office for your card.
An amazing experience! Was referred by the girl that works there. They were so helpful, helped set me up with the card and walked me through step by step. The doctor is really nice and easy to talk to you, great at explaining things to someone who never tried it before. Amazing experience!
Great place super nice staff, and amazing doctor that will actually explain the process and what would benefit me!
Amazing staff! Very professional and helpful. Definitely recommend if you are looking for a doctor.
Super nice and make you feel totally comfortable. Very easy and the doctor was great! 100% satisfaction!
First time applicant here! What an amazing experience, the staff there are very friendly, welcoming, and knowledgeable. They made the entire process painless. They were discreet and compassionate I appreciate all the help, I truly felt like I’d known them for years!
The girls in the office where amazing and so nice and doctor Gibson was amazing he knew exactly what he was talking about best doctor and staff around.
I give this place 5 stars!! Aleigh and Kista were AMAZING and walked me through the whole process! Very professional and very friendly staff! I couldn't be any more pleased with my visit today!! They made my visit so easy and simple, I can't wait until the next one! Keep up the great work girls!
Great experience! The whole staff is friendly, helpful and informative. I highly recommend applying for a medical card at this office.
Friendly and well educated staff! Made me feel comfortable
Such a great experience. The staff was so professional and personable. Kista and Aleigh are the best.
Great place to get your Medical card! Aleigh and Kista were a great help and very informative. Definitely recommend. 😁
Affordable and clean environment. I’d recommend this office to anyone wanting a marijuana card.
Finally lake city has a reputable doctor with amazing prices. They are $100 cheaper so don’t miss out.