The product is good but overpriced and service isn’t the best. I feel like there is always funny business when I come here. They give you discounts for your first three visits but all of their products are constantly on a sale. You of course can’t stack discounts so you never end up being able to properly get a good deal. I had to use all my first time discounts on full price flower which is expensive compared to other dispensaries. I leave feeling ripped off every time because I walk out spending over $100 and with barely any product. The female budtenders are also not friendly or helpful. I don’t plan on coming back to Jungle Boys because I always leave with a bad taste in my mouth. At other dispensaries I not only get great service but I don’t leave feeling cheated or ripped off.
Came to visit this Jungle Boys location since it had been a while, but unfortunately had a pretty mixed experience. A few of the employees, about three of them, were genuinely friendly and welcoming, which was appreciated. Unfortunately, the overall vibe during my visit felt off.The intake employee seemed uninterested while checking people in, and another employee was laying on the counter on her phone most of the time. What appeared to be the GM didn’t acknowledge customers at all and seemed more focused on saying goodbye to employees than interacting with guests. I wasn’t even asked if I needed help or planned on making a purchase, which felt strange considering I had already been checked in.I also overheard incorrect information being given to a customer regarding concentrate origin, which is disappointing in a dispensary environment where people rely on staff for accurate product knowledge and guidance.It just gave the impression that only certain employees were motivated to work or engage with customers during slower hours. Customer service and product knowledge consistency really matter, especially in an industry built around experience, education, and hospitality.
I love this location!! The building inside is gorgeous And the deals are great. Jungle boys really takes care of their patrons and Aleia, specifically, is always spectacular in her customer service and professionalism. Highly highly recommend.
I love Jungle Boys and other products, but if there’s one negative thing to say for everyone reading this, stay away from these disposables. They’re complete trash right out of the box it starts clogging and even continues to get worse.It’s virtually impossible to inhale anything; it’s like trying to suck a golf ball through a garden hose. I’ll end up throwing this away before it’s empty, which is sad and a completely waste of money.
Huge shoutout to Austin for always making my visits great! They’re super chill, helpful, and know exactly how to match products to what I need. Whether I’m trying something new or grabbing my usual, they always make it a smooth experience. You can tell they love what they do!
Had an awesome experience at Jungle Boys Miami thanks to Santi! He was super helpful and patient while walking me through all the options and helped me find exactly what I was looking for. You can tell he really knows his stuff and cares about making sure customers leave happy. Definitely ask for Santi if you want great recommendations and top-notch service!
Always a great experience at Jungle Boys. The products are top-notch and the store is clean and well-organized. Big shoutout to Santiago for his amazing service — he’s super knowledgeable, friendly, and really took the time to help me find exactly what I needed. You can tell he cares about the customer experience. Definitely my go-to dispensary! 🌿🔥
Visited this Jungle Boys locations, night and day compared to the other one. Upon entering we were greeted by the receptionist with a very pleasant and professional attitude. Once we went to the back the experience was excellent. Eric, Sam, Santiago & Austin treated my wife and I like we are used to being treated at Jungle Boys. This entire experience was 10 Stars compared to the other location. Thanks guys. This is why we are die hard Jungle Boys customers.🔥
I had an incredible experience with Austin at the dispensary! From the moment I walked in, Austin was welcoming, knowledgeable, and genuinely passionate about helping me find exactly what I needed. He took the time to listen to my preferences and offered expert recommendations without any pressure. His friendly attitude and clear explanations made the whole process smooth and enjoyable. Thanks to Austin, I left feeling confident and excited about my purchase. If you’re looking for top-notch service and someone who truly cares, Austin is your go-to! Highly recommend!🤩
Best disposable by far. Great Staff and excellent product. Sucks there is no loyalty program, but guess they dont need it with the quality.
This JB BirdRoad location is my go to dispensary. Products are always fresh, great quality and huge variety for all tastes. Awesome overall and the coolest staff around! I have to say one of the main things I love coming here for is the welcoming staff, it's like talking to the homies. I always come ready so my visits are brief and I always get the best treatment from everybody and the quality products just keep me coming back. Thank you JB!!! See you soon 🔥 Keep that fire coming 🔥 🙌🏽
Very good product and had a decent sale for $25 an 8th. The bud is fresh and definitely smokes well.
Smooth process and good deals every time I go in. D’Angelo is always very helpful and keeps me up to date on all the products! The staff overall is super friendly, and ever knows you by name. Stefano is also always very helpful
Top-Tier Flower and Exceptional Service from Start to FinishJungle Boys has always been my go-to for the best flower, and their Bird Road location in Miami never disappoints. The quality is consistently top-notch, the selection is fresh, and the overall experience keeps me coming back. But today, I felt compelled to write a review not just for the product—but for the outstanding customer service that truly sets this place apart.From the moment I walked in, I was greeted by an amazing young lady named Aleia. I remember seeing her on her first day while she was being trained, and it’s clear that management did a fantastic job bringing her onto the team. Her bright personality and welcoming smile instantly stood out, making me feel genuinely valued as a customer. She handled the check-in process smoothly and set the tone for another great visit.Once inside, I was attended by another team member who—like always—did an incredible job, though I didn’t catch his name. The consistency in service at Jungle Boys is unmatched, and it’s one of the many reasons I keep coming back. Not only do they offer some of the best flower around, but they also create an environment where customers feel appreciated. If you’re looking for top-tier products with equally great service, this is the place to go!
Wonderful place to come and get product Ivan was the bud tender that took care of me great service. The manager Eric has great energy inside the store great experience will come back
AMAZING! The New store is awesome and the crew I met was great! Ivan, Justin, and Chris are the plugs! We are lucky to be playing with fire on Bird Road!
I want to start by saying the flower and vape quality is amazing. But I want to call out the customer service skills there are way below normal. I was singled out yesterday 09/09 by one of the female employees for having my ear pod on my ear while in line.In life its not what you say but how you say it and this employee embarrassed me by yelling at me to step out or hang up. After a few more mins waiting I notice that the patient she was taking care off used his phone to answer a call not once but twice and was not told anything. After I said something the manager said he never saw the gentleman, who was in front of him literally, pick up his phone. So be careful because obviously you can be singled out in this store and embarrassed as well.
Great product, good prices. My main complaint is the drive though (thru), to preface I can’t get off my car because of a medical condition.I arrived with no one ahead of me and I waited thirty minutes for my pickup order.This is the second time I’ve had the same issue arise, a possible solution would be to employ more people.
Great looking new location. Had a blast at grand opening. Top quality products and good deals.
Nice spot.Great environment, great customer service.Ivan was very helpful and informative.All their products were a great improvement in my opinion from the 1st time I went.Location is perfect. Music was on point.I would definitely recommend coming here.
come check out this ⛽️ thank you Eric, Ivan and Deilyn great team 💥🩷
Such a cool vibe, reminds me of the dispos in Denver. Chris and Chris v helped me out and were awesome, friendly and so knowledgeable. Deff worth checking out! Fire products and super cute apparel.
beautiful store and knowledgeable staff!!! grand opening was amazing. shout out to ivan for showing love to the fans. shout out to santiago who helped with my order 🔥