This was my first visit to this location and Carina was so sweet! Kind, friendly, helpful! I used the drive through and… there were two cars ahead of me when I arrived and I worried it would take some time. Not at all. I was on my way super fast! 10/10 Müv is where you need to go.read more
Carinna was fantastic during my visit. Her great personality along with her knowledge of my products made me very… comfortable. Keep doing what you’re doing!read more
I had Lots of questions, and Anthony was very Knowledgeable, friendly and helpful. Plus, I had to get through very… Quickly, so I tried to order online, but sadly the MÜV website and online Ordering system has Totally Changed and Now, is Completely Broken! Not sure where else to go to report this problem, but I’m happy to share what’s happening with the online store with the management. So, Even with the frustration of the broken online ordering system, and worried about getting to my next appointment on time. I went to the drive through at the Longwood store, and Anthony was So Quick and efficient, that I was able to get my medication and still be on time for my busy day. Thank you!read more
I just got off the phone asking Matthew some questions trying to help me get off my sleeping meds and onto what you… have to help me sleep. I would like to share with you that Matthew was outstanding. His patience with my questions, his customer service, he was extremely professional and I appreciate all your help. Thank you Matthew for your great serviceread more
Howard was very efficient in processing my order and also very knowledgeable, recommending some other products that… might be helpful. He also explained that normally delivery is very efficient but the vehicle was in the shop, so that is useful for future orders. Overall, a great experience. I was in and out in minutes.read more
Not my first visit but definitely one of the nicest. The entire staff from check in desk to the dispensary area were… friendly, professional and customer service oriented. Anthony was very knowledgeable reference products and an added bonus was his service with a smile attitude. I love this place!read more
I had Matthew for counter service, and I found him knowledgeable and very proficient. He was also generous in finding a… nice discount, which is always welcome when battling cancer. MUV is in my top two favorite dispensaries. They have a good variety of modalities and seem to hire and train quite efficiently.read more
I am currently in my first few months with my medical marijuana license so I am still learning… The young lady that I… spoke with today taught me so much and was such a tremendous help to me and I could not be more grateful for her taking the one on one time she did with me. 100% recommend!read more
Love this location it s always clean and the smell is amazing! It can be a little pricier than others however their… product is also worth it in my opinion. I almost forgot a very important part thanks for a reminder! They also have great discount just sign up for the alerts or heck just walk in it will be worth it.read more
My first time coming here and was super easy and great. Anthony and the front desk man who’s name I did not grab were… super kind and great help. Would definitely recommendread more
I really enjoyed my visit. My tender took took care of my needs and made me feel really comfortable. He was a beautiful… human. Thanks so much.read more
Staff is always friendly and very knowledgeable about all the products. I never feel bad for asking questions and I… love talking too the staff about their own experiences with their many products. I’ve gotten Carinna a few times and she always makes me smile!read more
The staff is absolutely phenomenal! Besides being knowledgeable, they are very patient and empathetic. I am most… comfortable sharing my concerns with the team, and confident that they only have my best interest at heart.read more
Best dispensary in FL by far. All of the products are higher quality than I find at other dispensaries. The Longwood… staff is amazing too. I’ve become a regular and they know me by name. Can’t say enough about this MUV location! Outstanding service!read more
You guys always deliver a high quality product and your employees are consistently competent and kind. My #1 shop.… *Update* a year later I still feel the same way. Best products in Florida.read more
All the people I have dealt with at the Longwood location were very friendly and appreciative of me choosing Muv as my… dispensary. The gentleman at the drive up window actually said “thank you so much for the tip that I left” which to be honest doesn’t happen all that often anymore. Thank you for the great experience, Mikeread more
Margie was amazing as always. Always super professional and respectful. Love going to this store when Margie’s there… she’s very positive and friendly to everyone that walks in the door and we need more of that in our dispensaries.Thanks Margie!read more
Margie was great, as always, and very quick getting my medicine. She let me know about the deals they had going and was… super friendly. MÜV is definitely my favorite medical marijuana place in Florida!read more
Margie is awesome and super friendly. Had to come in with my child and she made me feel completely comfortable! Also… helped me save some money and get the best deal! Will come by again! 🙂read more
Super helpful and friendly staff. Good variety of products and a drive-thru! Shout out to Margie for being on top of… the game. She really knows her products and was able to help me find just what I need.read more
The staff is absolutely phenomenal! Besides being knowledgeable, they are very patient and empathetic. I am most… comfortable sharing my concerns with the team, and confident that they only have my best interest at heart.read more
Maria was fantastic. She was knowledgeable and really listened to how I was feeling. She was able to recommend the best… products to help me with my symptoms. Thank you.read more
Great advice regarding various strains and their benefits. They have all been very knowledgeable and friendly. Well… done!read more
Walked in today with an idea of what I wanted and when I stepped through the interior door Brian was very polite to ask… if I wanted to look around the shop or if I had any questions so we chatted then I hand him my list and Brian got my items quickly and got me checked out and bagged up in record time. Great Store. Great service.read more
Everyone is always so nice and helpful here. I was diagnosed with ptsd at 16 years old and finally got my medical card… at 18. I use to be so nervous going into dispensaries because I’m usually the youngest one in there… but MÜV welcomed me with open arms. I want to thank the crew at MÜV for making me feel warm and welcomed while buying cannabis.read more
Great place. Although the staff can seem a little stiff, the products are what’s worth the drive for me. However, even… though I don’t seem to match with the personalities of the staff that works there, there is one exception. The best specialist I’ve seen in the industry works at this location, his name is Niquan. If you get this guy, you’re in for a world of knowledge!read more
Very professional, knowledgeable and patient! Jamal is wonderful. I was not sold things I did not need, he listened and… understood my needs, which I really appreciated. Very happy customer!read more
Only thing preventing a 5 star are the air quality concerns I have. There aren’t any filters in the return vents. … Looking at glass surfaces and the buildup around the returns and supplies throughout the lobby and dispensing area it is obvious the HVAC ducts need a thorough cleaning and a filter schedule needs to be established. I think it would do a lot for over all sterility.read more
The place was busy but the manager spent time with my husband discussing his problems (severe fibromyalgia and… insomnia) and making suggestions to help him, very knowledgeable. We weren’t pressured to buy a bunch of stuff but only what he felt confident would be helpful for my husband. Even gave my husband a discount and asked him to make notes so that he could see what was most helpful and have feedback to then help others. Impressed that he genuinely seemed to want to help with healing rather than making a sale!! Other sites not as busy but will probably be back here because of the caring manager (Sunday afternoon manager).read more
Amazing place to go! Great staff, always great customer service, extra knowledgeable not only about product but about… the whole medical industry. Thanks you guys! Please don’t get bought out by that terrible trulieve!!!read more
One of the better dispensaries in the area. A little pricey unless you get their tier 3 which is the same product this… to your one just goes pretty quickly. They are not as bad as most dispensaries at rushing strains and getting lower THC percentages if a strain runs out because it was good the previous time a lot of the dispensaries you’ll see it cut in half sometimes because they run out of stock and rush the next cropread more
Just had a great experience at this muv earlier this afternoon. I spent way too much time in there asking questions… about stuff but they kept their patience. Not sure of the girls name who helped me out but she had brown hair and was very helpful. The manager even ended up giving me a dollar out of his own wallet because I was short. This place is great!read more
This is my favorite dispensary for a number of reasons. Having a drive-through is a big plus for starters. Very quick… and efficient plus the same high level of advice as if you went into the store for consultation. That the people who work the drive through are friendly and helpful as well is even better. Many other dispensaries have been opened in the same area of Longwood but I see no reason to try a different one.read more
Ashley was amazing and informative. She took the time to go above and beyond for me, appreciate you much ma’am. Will… definitely be back soon👍🏾read more
A great dispensary with high quality products. I was impressed with the excellent customer service that I received.… Very professional, knowledgeable and courteous. Also extremely patient with us “grey hairs” lolSpecial “Shout Outs” earned by Herman and Jamar! They helped me to say that I highly recommend this place.read more
Great helpful staff nice selection and questions answered if you have them
Desiree is a BEAUTIFUL person! So helpful, full of knowledge and patient! It’s a great day when you come across people… like her. She is a true gem! She IS the medicine at MUV!Kindness is free…. and she is full of it.read more
3 months into the program and I have been happy with this place. Just called to check availability on some products and… talked to a guy named Joel out of Tampa. He was extremely helpful in helping me secure what I wanted. Thanks for the 5 star serviceread more
Fast friendly service. Has everything I could ever need. Wouldn’t go anywhere else.
The staff at muv are great especially Herman.We had a interesting conversation about my doctor. All and all he was… very helpful and made everything easy. Thanks again Herman👍👍👍🙏🙏🙏read more
Louis and Howard were so helpful. They answered all my questions about several different products, took their time and… were so patient with me. I will definitely come back. Thank you so muchread more
I’ve been visiting the Longwood location for close to two years now, and i don’t think I’ve ever had a bad experience. … The prices are mostly reasonable when compared to other dispensaries and everybody I’ve met has been very friendly and professional. The few times I’ve had an issue with one of their products they’ve done their best to fix the problem. The drive through has also been very convenient during the pandemic restrictions.Great location, comfortable atmosphere and awesome, knowledgeable staff and great products. Highly recommend this location!read more
My preferred dispensary with great rewards and deals. Staff is always friendly and know the product. So glad to have… you guys here.read more
MÜV has got the strongest thc product, not only that but they consistently have a variety of selections to choose from.… The tellers there are all knowledgeable and will make multiple great recommendations based off what you are in need of. Last but not least the ladies there are gorgeous, i highly recommend shopping with MÜV.read more
I buy a lot of cannabis products. Muv is always one of my favorite places not only for the products but for the… employees. Today was Halloween and I had the pleasure of Herman helping me. I loved all the costumes especially his!! Keep it up guys!read more
Excellent customer service. Big variety. Educational staff. Drive through.
10/8/2020 Again DESIREE came through with exactly what I needed! I cant thank her enough. Such an amazing employee!!!… Best call center agent for any mmj dispensary out thereread more
The front office lady I don’t know her name but I love her she’s so nice & helpful she has white cute nails & a cute… design on one & the guy that helped me today was jamar? I believe I hope that’s it but he was very helpful & explained everything to me with fine detail! Staff is on point! Very clean & professional. Love them .read more
The customer service at MUV Longwood is next level! I’ve dabbled with many other dispensaries and I always find myself… coming back to this one. The experience provided is always a collective effort from everyone, but a huge shoutout to Nick for always maintaining positive vibes and energy during a year that’s been filled with so much negativity. It’s all about being a good person in life! Someone give that man a raise!read more
This is an amazing place that has a drive thru and filled with exceptional staff and great quality products, my… personal experience has been superb with Nicholas E. He always has a great personality and is very knowledgeable of all products he always goes above and beyond.. To the MUV family thank you for making my experience so delightful.read more
Inside staff have always been informative and courteous. Good, reliable products. (I was mad in initial review but… have gained insight.)Alright.read more
Came here on labor day as they had a 15% off everything, and got a blueberry cart and an eighth of Strawberry Cough… Tier 3 i believe and the quality is bar none i am 99%-100% satisfied. The store is sparkling clean and the staff is extremely professional and polite. I am making this my new primary store, since I had 2 bad experiences (not with MUV for the record) with defective and or tampered with vape carts from the Knox folks, and they fully refunded the 1st one, but not the 2nd one.This was my 2nd time trying MUV and I will definitely be back!! This company is getting my business from now on 😁read more
I have to take a moment to say MUV has some of the best customer service I have ever experienced. The team they have… truly cares for you as a patient. My first time in I had the pleasure of being paired with Diana to help me. She was kind, patient, friendly, informative, understanding, and just overall made me feel like she is someone I’ve known my whole life. One the same first time in Cherish also chimed in with great advice and just overall an amazing person. My second visit I used the drive through. Cherish was working the window. She greeted me with a smile you could see through her mask. Such kind, patient, friendly, bubbly person she is. She made me feel like I was talking to an old friend and even asked me about how everything was working. Honestly these 2 woman are so amazing. The whole staff is incredible but these 2 stand out stars definitely deserve some special recognition.read more
I have to say im always satisfied with customer service and the treatment tenders. The wait is not really ever that… long, they always try to recommend the best for you. I have went in and have had Cherish twice if not three times and they are always smiling, helpful, and honest I appreciate that alot.Flower, I have not been too crazy about a strain yet. The concentrated vapes are amazing!read more
I’ve loved everything I have gotten from here so far, I wanna mention the lemon margy and lemon lights, if I could id… have those at all timesread more
Ive only been here 2 times and one of the times was my first time to a dispensary and i can say this, the staff at the… time did not care ro help me or even recommend products for my specific reasons, and were rushing me to make a purchase. Over all not a very good experience and i will be going to other dispensaries from here on out, such as surterra or trulieve. Good products tho just a bit crazy on price compared to other dispensaries.read more
This place does not have a great selection. What they do have is the best service I’ve ever seen in a Florida… dispensary, and the products are always on point. This is the best dispensary in central Florida hands down. Good job guys, your competition could take a note or two haha 🤫🤫read more
I actually love the product. Love the people. Just need to work on the Longwood drive thru. It isn’t working. The line… wait is over an hour!! They need to figure out how to handle. Maybe send an employee out to start getting orders ready?also once you are in the line you can’t get out. You are stuck. So keep up the good work, but work out the Longwood drive thru kinks!!read more
😷The friendly & knowledgeable budtenders know what they’re talking about. I give them 5 stars😊
Customer service is perfect. Had some trouble with my order and Hallie fixed everything up for me quick and fast. Great… quality and very nice people.read more
On point customer service anytime you call them. Just spoke with Rain who was so patient while I searched for what I… needed. They have consistent products and friendly in store staff. No complaints, whoever does your customer service training is doing a wonderful job!!!read more
Great products. Great staff. Like family. They will answer any question you might have and help you select the right… products to help you.read more
Nice place and still very polite in this hard time. Will be back. TY.
I had a very positive first experience here as a first time / new patient in Florida and first time visiting a… dispensary ever in my life. The manager assisted me, was very helpful in explanations and reviewing the products. I was happy with the service. There was a little misunderstanding with the promo card, which was exacerbated when I returned for my second visit and received some misinformation from the gentleman at the desk (accidents happen, I know I am guilty of foot in mouth). I initially walked out but decided to go back in and try to talk to a rep. Normally I’d leave a business with an issue and just never return my patronage again. Back inside the rep pointed out the misinformation from the front desk representative – this made me want to turn around and leave a second time but having already taken off work early to get my prescriptions I decided once again to stay and try to talk it through – especially since the rep was very nice and helpful – the same manager I met on my first visit came out and resolved everything right away. I am very appreciative of this as someone who takes time to plan things out in advance, prepare my funds after checking products online, making time from my schedule etc. And I hate to be “that guy” but at the end of the day there was a misunderstanding and some miscommunication but ultimately thanks to the manager everything was resolved and I just wanted to say thank you so much for helping resolve. Given that I will certainly now return and continue my patronage.Regarding the products, I am very pleased with what I’ve tried thus far. Flower is top notch, pain relief cream is amazing, RSO is very effective and I can’t wait to try my new pain relief patch. Nice store with quality products. I definitely recommend.read more
To begin with, Jamie (excuse my spelling) with the Customer Service team is amazing. She handled my phone order with… great service and kept her word, which goes a long way. The Longwood team made my visit fast and pleasant. Always satisfied with MUVs product.read more
I have been here quite a number of times now, and EVERY TIME I am pleased. I am on a mission to reduce the number of… medications I take, and the staff is incredibly understanding and empathetic to my medical issues. They always have tips to improve my experience, and I’m always in and out, NEVER a long wait. My trepidation with writing a positive review is that the quick service might change, with increased customer traffic, but this dispensary is too good not to praise.read more
Great customer service and it was so easy to order my medication. They let me order over the phone, even though it was… my first time at this dispensary, and were great at educating me on the different products. They offer delivery service but I opted for in store pick up as the are just a few miles from my home. The staff inside the location were just as friendly and even checked on a product I thought they were out of. The store itself is modern and beautifully designed. The quality of the products are great so far. I highly recommend and will be back.read more
Excellent service! Ten stars. Great product knowledge. Had an answer for every question as well as some great… recommendations. 100% happy with my purchase and excited to try more of the HUGE variety.read more
Very nice staff 😃 very clean and convenient good variety. Easy parking, 5 min I4.
Very nice staff 😃 very clean and convenient good variety. Easy parking, 5 min I4.
Words cannot describe how phenomenal this company operates and the quality of their meds! If you haven’t already… checked them out! You MUST!!! The wait time is not long, especially when they open up their express drive-through window.🤯 Altmed Muv will end up being the number one cannabis company in Florida. As long as the quality and quantity of their product stays consistent in addition to adding more amazing strains and types of medicine! Things are looking bright for Muv FL!read more
Words cannot describe how phenomenal this company operates and the quality of their meds! If you haven’t already… checked them out! You MUST!!! The wait time is not long, especially when they open up their express drive-through window.🤯 Altmed Muv will end up being the number one cannabis company in Florida. As long as the quality and quantity of their product stays consistent in addition to adding more amazing strains and types of medicine! Things are looking bright for Muv FL!read more