MUV Dispensary in Longwood, FL

MÜV Dispensary Longwood
4.8
Based on 1130 reviews
Toffer H.
Toffer H.
1715200494
The other day was my first time shopping at this place and they did a great job explaining everything and just making me feel welcome. I wasn’t sure what to get because I don’t buy a lot but they were right there letting me know what’s good and what’s not good recommend this place 10 out of 10 again Also, Kevin was the one that helped me all around solid guy. Thank you again.
Saraim C.
Saraim C.
1714867397
Janet was mad relatable and took time to understand what I needed. Super nice front desk agent. Great first visit!
Madyson S.
Madyson S.
1714417060
This location is always great to go to, everyone is always super friendly, ready to help, and always give great recommendations! Thank you David for being so nice and for recommending some new products!
k w
k w
1711395822
David was very professional and kind he called me mature instead of senior and I found that refreshing and sweet he didn’t treat me like a little old lady. I actually felt like we were talking on the same level not seeing age, just a person. My visit I think was the best so far since going to Muv the last year or so. So yes I give David five stars and will go back hope to get David again. Most people treat you different like your old David did not. Very please
Allee S
Allee S
1708992738
This was the WORST medical marijuana I have received from ANY dispensary in 5 years, my first time at MUV and I am disgusting - all it is is leaf matter and stem, whisp, Pitiful, loose nugs. For $50, save your money. Trash. And they don’t do returns! Scam.
Stephanie W.
Stephanie W.
1706559901
loved my first trip here! David was super helpful in making sure i found the right products that fit my busy and crazy life, felt very comfortable talking about what i was looking for and how to best achieve these results. ☺️
Frederick D.
Frederick D.
1705620386
The manager is very kind and very helpful. A mistake was made on my order and he took care of me right away without hesitation. The prices are great and quality it 5/5. Better then other competitors for sure. Thank u again and this will be my #1 store brand. 😍😁🌈💯
Jody A.
Jody A.
1704577234
I came in today as a new patient with a friend and had the best experience. Anthony was pleasant, knowledgeable and we enjoyed our visit and got everything we were looking for. Great products, best deals! Thanks MUV 🙂
Michelle K.
Michelle K.
1703444947
You can never go wrong with MUV. All the staff is great. Helpful at all times. Anthony had extreme patience and knowledge about the products. I am a loyal customer at MUV.
Going in there was great!! I was greeted with kindness and respect. They made it easy. Then I met with the GM of the store and he was very professional and had me ready with my stuff in no time. Thanks again
Scott F.
Scott F.
1702497022
I'm pleased to say, Shelby killed it. She's obviously experienced or has had great training. Her demeanor was pleasant and upbeat, and she demonstrated a creative and patient approach to solving my issues. It's greatly appreciated.
Smuck Y.
Smuck Y.
1699001860
You know, every time I give you guys another chance with your concentrate I am just disappointed even further. You have some of the worst concentrate in all of the industry. It tastes horrible. It burns your throat no matter what heat you dab on and the effects are not what the percentages boast at all, you are over priced compared to anyone in the industry. Even when your items are on sale they are still higher than many other better competitors. I am officially done buying your concentrate. I will never trust you again.
Roy B.
Roy B.
1698180760
Anthony was very pleasant to talk with. He knows the products and has the right personality for this industry. As always, this was a good experience. I will continue to recommend whenever asked. Thank you!
juliah F.
juliah F.
1697642059
Muv has been my favorite dispensary for years! The products are outstanding, customer service is fantastic and the staff is like family! I literally love every single one who works there and has ever worked there! The resin carts and badder are next level! Truly an outstanding dispensary!!!!
Stefi H.
Stefi H.
1697319176
Mathew is the most fun, informative, helpful, and cute customer service representative. I always ask for him because he always knows what I want. he’s always respectful, conversive, and fun to talk to. In fact, he would be a personal friend of mine if I knew him better. Matthew is an excellent representative for MUV and I again would like to express my personal thank you for his kindness and for just being an all-around nice guy. Thank you very much, Matthew. 🐝 Miss Stefi
K
K
1695657871
Alexandra helped me out today & she was phenomenal! I love women in the cannabis industry. Great customer service & a very nice, quiet store with amazing products. 🍃🔥
Joshua C.
Joshua C.
1694971551
That’s what I’m talking about!! 2nd time coming here and the service was on point and so fast. I got in and got out within minutes.Came over from Trulieve, and I couldn’t regret it one bit. Anthony at MUV is such a great associate and very helpful. Ive been treated like a TRUE customer/patient in my 2x visiting here than the many times I’ve been to trulieve.Great experience all around here at MUV.
Sarah D.
Sarah D.
1692318005
Matthew was fantastic! It was my very 1st time in and he was insightful and really made it a great experience. The entire staff were awesome! I'll definitely be back!
Tina M.
Tina M.
1691863549
Lisette was awesome! So knowledgeable, personable, likable, friendly and an all around genuine person. Will definitely request her in the future. 🙏🏻
Matt Van H.
Matt Van H.
1690391628
Alexandra was great! Friendly, knowledgeable, and made me feel comfortable and welcome in a new location.She asked if I prefer sativa or indica or hybrid, I said Limonene, she grabbed a binder with all the info for their strains and quickly gave me multiple choices where Limonene was in the top percentage.I mentioned pain from a new job and she pulled out Pain relief cream & transdermal gel, explaining the differences and suggested the cream...I got both to see what the difference feels like.A great experience overall!*The lady who greeted me at the front was very nice as well, I didn't get her name though, but she was wonderful as well and deserves some recognition too!
ty W.
ty W.
1689992221
This is the best place to go. Robert is all ways perfect to deal with. He’s helped me many times and has never failed with customer service. Thank you Robert!
AJ A.
AJ A.
1687301983
Lissette is an amazing representative, extremely attractive and attentive and really makes you feel comfortable in house when getting products. Would give her 10 stars, great location with great service
James A.
James A.
1685556162
I was so nervous about the whole process. I'm glad I chose muv. Friendly staff and very knowledgeable help me pick out my needs based on my lifestyle. Definitely staying as a customer
Martha T.
Martha T.
1685241686
I visited your location once before, I had Travius assisting me then, just as the first time, you cannot help but be impressed by his knowledge of the products, the way he treats, the customers, and no matter how many times I changed my mind he informed that he was there to help me. I didn’t feel rushed to get just any product.I left the store with the products that I needed and understood the explanation of how take every single one of them.Thank you for having employees like him.
Crystal B.
Crystal B.
1684775227
Carina was such an amazing help. She listened to my needs and was able to assist me in making selections that worked for my lifestyle. Highly recommend asking for her when you arrive!
Erica M.
Erica M.
1680742524
MÜV is one of my favorite dispensaries, and the Longwood location is the best. The flower is always fresh and is truly high quality compared to other dispensaries. They have a really large selection of different cannabis products in general, so there’s really something for everyone. Additionally, all of the employees are always so welcoming, friendly, and helpful. Shoutout to Matthew for helping me save 30% on my most recent visit by letting me know I was only $5 away from the extra discount! Much appreciated. I highly recommend trying this MÜV out! You won’t be disappointed 🙂
Amanda T.
Amanda T.
1675819695
This was my first visit to this location and Carina was so sweet! Kind, friendly, helpful! I used the drive through and there were two cars ahead of me when I arrived and I worried it would take some time. Not at all. I was on my way super fast! 10/10 Müv is where you need to go.
dan D.
dan D.
1670384738
Carinna was fantastic during my visit. Her great personality along with her knowledge of my products made me very comfortable. Keep doing what you’re doing!
PLS
PLS
1669301987
I had Lots of questions, and Anthony was very Knowledgeable, friendly and helpful. Plus, I had to get through very Quickly, so I tried to order online, but sadly the MÜV website and online Ordering system has Totally Changed and Now, is Completely Broken! Not sure where else to go to report this problem, but I'm happy to share what's happening with the online store with the management. So, Even with the frustration of the broken online ordering system, and worried about getting to my next appointment on time. I went to the drive through at the Longwood store, and Anthony was So Quick and efficient, that I was able to get my medication and still be on time for my busy day. Thank you!
Joanne B.
Joanne B.
1667681623
I just got off the phone asking Matthew some questions trying to help me get off my sleeping meds and onto what you have to help me sleep. I would like to share with you that Matthew was outstanding. His patience with my questions, his customer service, he was extremely professional and I appreciate all your help. Thank you Matthew for your great service
George E.
George E.
1666634634
Howard was very efficient in processing my order and also very knowledgeable, recommending some other products that might be helpful. He also explained that normally delivery is very efficient but the vehicle was in the shop, so that is useful for future orders. Overall, a great experience. I was in and out in minutes.
Cheryl S.
Cheryl S.
1661383859
Not my first visit but definitely one of the nicest. The entire staff from check in desk to the dispensary area were friendly, professional and customer service oriented. Anthony was very knowledgeable reference products and an added bonus was his service with a smile attitude. I love this place!
Mamachelle P
Mamachelle P
1659637158
I had Matthew for counter service, and I found him knowledgeable and very proficient. He was also generous in finding a nice discount, which is always welcome when battling cancer. MUV is in my top two favorite dispensaries. They have a good variety of modalities and seem to hire and train quite efficiently.
Cori B.
Cori B.
1658875765
I am currently in my first few months with my medical marijuana license so I am still learning… The young lady that I spoke with today taught me so much and was such a tremendous help to me and I could not be more grateful for her taking the one on one time she did with me. 100% recommend!
Lilmisskml
Lilmisskml
1658774094
Love this location it s always clean and the smell is amazing! It can be a little pricier than others however their product is also worth it in my opinion. I almost forgot a very important part thanks for a reminder! They also have great discount just sign up for the alerts or heck just walk in it will be worth it.
Cynthia A.
Cynthia A.
1657994233
My first time coming here and was super easy and great. Anthony and the front desk man who’s name I did not grab were super kind and great help. Would definitely recommend
jeri B.
jeri B.
1657804425
I really enjoyed my visit. My tender took took care of my needs and made me feel really comfortable. He was a beautiful human. Thanks so much.
Ericka L.
Ericka L.
1657403910
Staff is always friendly and very knowledgeable about all the products. I never feel bad for asking questions and I love talking too the staff about their own experiences with their many products. I've gotten Carinna a few times and she always makes me smile!
Tanisha B.
Tanisha B.
1657330605
The staff is absolutely phenomenal! Besides being knowledgeable, they are very patient and empathetic. I am most comfortable sharing my concerns with the team, and confident that they only have my best interest at heart.
Best dispensary in FL by far. All of the products are higher quality than I find at other dispensaries. The Longwood staff is amazing too. I've become a regular and they know me by name. Can't say enough about this MUV location! Outstanding service!
Melissa M
Melissa M
1656186938
You guys always deliver a high quality product and your employees are consistently competent and kind. My #1 shop. *Update* a year later I still feel the same way. Best products in Florida.
Mike K.
Mike K.
1655419997
All the people I have dealt with at the Longwood location were very friendly and appreciative of me choosing Muv as my dispensary. The gentleman at the drive up window actually said "thank you so much for the tip that I left" which to be honest doesn't happen all that often anymore. Thank you for the great experience, Mike
Michael P.
Michael P.
1654965198
Margie was amazing as always. Always super professional and respectful. Love going to this store when Margie's there she's very positive and friendly to everyone that walks in the door and we need more of that in our dispensaries.Thanks Margie!
Timothy W.
Timothy W.
1654958313
Margie was great, as always, and very quick getting my medicine. She let me know about the deals they had going and was super friendly. MÜV is definitely my favorite medical marijuana place in Florida!
Jessika B.
Jessika B.
1654296976
Margie is awesome and super friendly. Had to come in with my child and she made me feel completely comfortable! Also helped me save some money and get the best deal! Will come by again! 🙂
Kiteria A.
Kiteria A.
1651748922
Super helpful and friendly staff. Good variety of products and a drive-thru! Shout out to Margie for being on top of the game. She really knows her products and was able to help me find just what I need.
Tanisha B.
Tanisha B.
1650321472
The staff is absolutely phenomenal! Besides being knowledgeable, they are very patient and empathetic. I am most comfortable sharing my concerns with the team, and confident that they only have my best interest at heart.
Lisa L.
Lisa L.
1648310781
Maria was fantastic. She was knowledgeable and really listened to how I was feeling. She was able to recommend the best products to help me with my symptoms. Thank you.
David O.
David O.
1647549000
Great advice regarding various strains and their benefits. They have all been very knowledgeable and friendly. Well done!
Joshua V.
Joshua V.
1647365948
Walked in today with an idea of what I wanted and when I stepped through the interior door Brian was very polite to ask if I wanted to look around the shop or if I had any questions so we chatted then I hand him my list and Brian got my items quickly and got me checked out and bagged up in record time. Great Store. Great service.
Shane P.
Shane P.
1646699113
Everyone is always so nice and helpful here. I was diagnosed with ptsd at 16 years old and finally got my medical card at 18. I use to be so nervous going into dispensaries because I’m usually the youngest one in there… but MÜV welcomed me with open arms. I want to thank the crew at MÜV for making me feel warm and welcomed while buying cannabis.
Great place. Although the staff can seem a little stiff, the products are what’s worth the drive for me. However, even though I don’t seem to match with the personalities of the staff that works there, there is one exception. The best specialist I’ve seen in the industry works at this location, his name is Niquan. If you get this guy, you’re in for a world of knowledge!
Annie S.
Annie S.
1642786095
Very professional, knowledgeable and patient! Jamal is wonderful. I was not sold things I did not need, he listened and understood my needs, which I really appreciated. Very happy customer!
Dirty W.
Dirty W.
1637810543
Only thing preventing a 5 star are the air quality concerns I have. There aren't any filters in the return vents. Looking at glass surfaces and the buildup around the returns and supplies throughout the lobby and dispensing area it is obvious the HVAC ducts need a thorough cleaning and a filter schedule needs to be established. I think it would do a lot for over all sterility.
B C
B C
1637484989
The place was busy but the manager spent time with my husband discussing his problems (severe fibromyalgia and insomnia) and making suggestions to help him, very knowledgeable. We weren't pressured to buy a bunch of stuff but only what he felt confident would be helpful for my husband. Even gave my husband a discount and asked him to make notes so that he could see what was most helpful and have feedback to then help others. Impressed that he genuinely seemed to want to help with healing rather than making a sale!! Other sites not as busy but will probably be back here because of the caring manager (Sunday afternoon manager).
Lindsey P.
Lindsey P.
1632677147
Amazing place to go! Great staff, always great customer service, extra knowledgeable not only about product but about the whole medical industry. Thanks you guys! Please don't get bought out by that terrible trulieve!!!
Mike W.
Mike W.
1630945882
One of the better dispensaries in the area. A little pricey unless you get their tier 3 which is the same product this to your one just goes pretty quickly. They are not as bad as most dispensaries at rushing strains and getting lower THC percentages if a strain runs out because it was good the previous time a lot of the dispensaries you’ll see it cut in half sometimes because they run out of stock and rush the next crop
John D.
John D.
1628973069
Just had a great experience at this muv earlier this afternoon. I spent way too much time in there asking questions about stuff but they kept their patience. Not sure of the girls name who helped me out but she had brown hair and was very helpful. The manager even ended up giving me a dollar out of his own wallet because I was short. This place is great!
Chris O.
Chris O.
1620381638
This is my favorite dispensary for a number of reasons. Having a drive-through is a big plus for starters. Very quick and efficient plus the same high level of advice as if you went into the store for consultation. That the people who work the drive through are friendly and helpful as well is even better. Many other dispensaries have been opened in the same area of Longwood but I see no reason to try a different one.
Arnold Y.
Arnold Y.
1618955067
Ashley was amazing and informative. She took the time to go above and beyond for me, appreciate you much ma'am. Will definitely be back soon👍🏾
Bernie P.
Bernie P.
1617198363
A great dispensary with high quality products. I was impressed with the excellent customer service that I received. Very professional, knowledgeable and courteous. Also extremely patient with us "grey hairs" lolSpecial "Shout Outs" earned by Herman and Jamar! They helped me to say that I highly recommend this place.
Mike M.
Mike M.
1612137833
Great helpful staff nice selection and questions answered if you have them
Nancy H.
Nancy H.
1610147733
Desiree is a BEAUTIFUL person! So helpful, full of knowledge and patient! It’s a great day when you come across people like her. She is a true gem! She IS the medicine at MUV!Kindness is free.... and she is full of it.
Daniel F.
Daniel F.
1610139680
3 months into the program and I have been happy with this place. Just called to check availability on some products and talked to a guy named Joel out of Tampa. He was extremely helpful in helping me secure what I wanted. Thanks for the 5 star service
Ron M.
Ron M.
1608409551
Fast friendly service. Has everything I could ever need. Wouldn't go anywhere else.
Shan B.
Shan B.
1606245669
The staff at muv are great especially Herman.We had a interesting conversation about my doctor. All and all he was very helpful and made everything easy. Thanks again Herman👍👍👍🙏🙏🙏
S H.
S H.
1605975486
Louis and Howard were so helpful. They answered all my questions about several different products, took their time and were so patient with me. I will definitely come back. Thank you so much
A Random P.
A Random P.
1605818775
I've been visiting the Longwood location for close to two years now, and i don't think I've ever had a bad experience. The prices are mostly reasonable when compared to other dispensaries and everybody I've met has been very friendly and professional. The few times I've had an issue with one of their products they've done their best to fix the problem. The drive through has also been very convenient during the pandemic restrictions.Great location, comfortable atmosphere and awesome, knowledgeable staff and great products. Highly recommend this location!
Warren C.
Warren C.
1605368961
My preferred dispensary with great rewards and deals. Staff is always friendly and know the product. So glad to have you guys here.
Cruz M.
Cruz M.
1604763011
MÜV has got the strongest thc product, not only that but they consistently have a variety of selections to choose from. The tellers there are all knowledgeable and will make multiple great recommendations based off what you are in need of. Last but not least the ladies there are gorgeous, i highly recommend shopping with MÜV.
Aaron L.
Aaron L.
1604168095
I buy a lot of cannabis products. Muv is always one of my favorite places not only for the products but for the employees. Today was Halloween and I had the pleasure of Herman helping me. I loved all the costumes especially his!! Keep it up guys!
BigGerman
BigGerman
1602938286
Excellent customer service. Big variety. Educational staff. Drive through.
Daniel M.
Daniel M.
1602098837
10/8/2020 Again DESIREE came through with exactly what I needed! I cant thank her enough. Such an amazing employee!!! Best call center agent for any mmj dispensary out there
The Smith F.
The Smith F.
1601751175
The front office lady I don't know her name but I love her she's so nice & helpful she has white cute nails & a cute design on one & the guy that helped me today was jamar? I believe I hope that's it but he was very helpful & explained everything to me with fine detail! Staff is on point! Very clean & professional. Love them .
Anthony M.
Anthony M.
1601309822
The customer service at MUV Longwood is next level! I’ve dabbled with many other dispensaries and I always find myself coming back to this one. The experience provided is always a collective effort from everyone, but a huge shoutout to Nick for always maintaining positive vibes and energy during a year that’s been filled with so much negativity. It’s all about being a good person in life! Someone give that man a raise!
es V.
es V.
1601079574
This is an amazing place that has a drive thru and filled with exceptional staff and great quality products, my personal experience has been superb with Nicholas E. He always has a great personality and is very knowledgeable of all products he always goes above and beyond.. To the MUV family thank you for making my experience so delightful.
Lyndsie15
Lyndsie15
1599669133
Inside staff have always been informative and courteous. Good, reliable products. (I was mad in initial review but have gained insight.)Alright.
Hunter G.
Hunter G.
1599566026
Came here on labor day as they had a 15% off everything, and got a blueberry cart and an eighth of Strawberry Cough Tier 3 i believe and the quality is bar none i am 99%-100% satisfied. The store is sparkling clean and the staff is extremely professional and polite. I am making this my new primary store, since I had 2 bad experiences (not with MUV for the record) with defective and or tampered with vape carts from the Knox folks, and they fully refunded the 1st one, but not the 2nd one.This was my 2nd time trying MUV and I will definitely be back!! This company is getting my business from now on 😁
C
C
1598655371
I have to take a moment to say MUV has some of the best customer service I have ever experienced. The team they have truly cares for you as a patient. My first time in I had the pleasure of being paired with Diana to help me. She was kind, patient, friendly, informative, understanding, and just overall made me feel like she is someone I've known my whole life. One the same first time in Cherish also chimed in with great advice and just overall an amazing person. My second visit I used the drive through. Cherish was working the window. She greeted me with a smile you could see through her mask. Such kind, patient, friendly, bubbly person she is. She made me feel like I was talking to an old friend and even asked me about how everything was working. Honestly these 2 woman are so amazing. The whole staff is incredible but these 2 stand out stars definitely deserve some special recognition.
Chrissy M.
Chrissy M.
1598437623
Love MUV.
Ash A.
Ash A.
1597530792
I have to say im always satisfied with customer service and the treatment tenders. The wait is not really ever that long, they always try to recommend the best for you. I have went in and have had Cherish twice if not three times and they are always smiling, helpful, and honest I appreciate that alot.Flower, I have not been too crazy about a strain yet. The concentrated vapes are amazing!
Michael
Michael
1597338573
I've loved everything I have gotten from here so far, I wanna mention the lemon margy and lemon lights, if I could id have those at all times
Matt C.
Matt C.
1597070088
Ive only been here 2 times and one of the times was my first time to a dispensary and i can say this, the staff at the time did not care ro help me or even recommend products for my specific reasons, and were rushing me to make a purchase. Over all not a very good experience and i will be going to other dispensaries from here on out, such as surterra or trulieve. Good products tho just a bit crazy on price compared to other dispensaries.
Matthew W.
Matthew W.
1595245050
This place does not have a great selection. What they do have is the best service I’ve ever seen in a Florida dispensary, and the products are always on point. This is the best dispensary in central Florida hands down. Good job guys, your competition could take a note or two haha 🤫🤫
Jacqueline R.
Jacqueline R.
1595177380
I actually love the product. Love the people. Just need to work on the Longwood drive thru. It isn’t working. The line wait is over an hour!! They need to figure out how to handle. Maybe send an employee out to start getting orders ready?also once you are in the line you can’t get out. You are stuck. So keep up the good work, but work out the Longwood drive thru kinks!!
Rose L.
Rose L.
1594060114
😷The friendly & knowledgeable budtenders know what they're talking about. I give them 5 stars😊
David S.
David S.
1592504107
Customer service is perfect. Had some trouble with my order and Hallie fixed everything up for me quick and fast. Great quality and very nice people.
Christopher C.
Christopher C.
1591895079
On point customer service anytime you call them. Just spoke with Rain who was so patient while I searched for what I needed. They have consistent products and friendly in store staff. No complaints, whoever does your customer service training is doing a wonderful job!!!
Jay T H.
Jay T H.
1588741698
Great products. Great staff. Like family. They will answer any question you might have and help you select the right products to help you.
Louise W.
Louise W.
1585318815
Nice place and still very polite in this hard time. Will be back. TY.
Mathew L.
Mathew L.
1584046851
I had a very positive first experience here as a first time / new patient in Florida and first time visiting a dispensary ever in my life. The manager assisted me, was very helpful in explanations and reviewing the products. I was happy with the service. There was a little misunderstanding with the promo card, which was exacerbated when I returned for my second visit and received some misinformation from the gentleman at the desk (accidents happen, I know I am guilty of foot in mouth). I initially walked out but decided to go back in and try to talk to a rep. Normally I’d leave a business with an issue and just never return my patronage again. Back inside the rep pointed out the misinformation from the front desk representative - this made me want to turn around and leave a second time but having already taken off work early to get my prescriptions I decided once again to stay and try to talk it through - especially since the rep was very nice and helpful - the same manager I met on my first visit came out and resolved everything right away. I am very appreciative of this as someone who takes time to plan things out in advance, prepare my funds after checking products online, making time from my schedule etc. And I hate to be “that guy” but at the end of the day there was a misunderstanding and some miscommunication but ultimately thanks to the manager everything was resolved and I just wanted to say thank you so much for helping resolve. Given that I will certainly now return and continue my patronage.Regarding the products, I am very pleased with what I’ve tried thus far. Flower is top notch, pain relief cream is amazing, RSO is very effective and I can’t wait to try my new pain relief patch. Nice store with quality products. I definitely recommend.
Felix H.
Felix H.
1583448949
To begin with, Jamie (excuse my spelling) with the Customer Service team is amazing. She handled my phone order with great service and kept her word, which goes a long way. The Longwood team made my visit fast and pleasant. Always satisfied with MUVs product.
Tiffany H.
Tiffany H.
1577621508
I have been here quite a number of times now, and EVERY TIME I am pleased. I am on a mission to reduce the number of medications I take, and the staff is incredibly understanding and empathetic to my medical issues. They always have tips to improve my experience, and I'm always in and out, NEVER a long wait. My trepidation with writing a positive review is that the quick service might change, with increased customer traffic, but this dispensary is too good not to praise.
Christopher C.
Christopher C.
1576796863
Great customer service and it was so easy to order my medication. They let me order over the phone, even though it was my first time at this dispensary, and were great at educating me on the different products. They offer delivery service but I opted for in store pick up as the are just a few miles from my home. The staff inside the location were just as friendly and even checked on a product I thought they were out of. The store itself is modern and beautifully designed. The quality of the products are great so far. I highly recommend and will be back.
Kelly M.
Kelly M.
1575221300
Excellent service! Ten stars. Great product knowledge. Had an answer for every question as well as some great recommendations. 100% happy with my purchase and excited to try more of the HUGE variety.
Richard G.
Richard G.
1569378683
Very nice staff 😃 very clean and convenient good variety. Easy parking, 5 min I4.
Richard G.
Richard G.
1569378669
Very nice staff 😃 very clean and convenient good variety. Easy parking, 5 min I4.
Daniel N.
Daniel N.
1558832462
Words cannot describe how phenomenal this company operates and the quality of their meds! If you haven't already checked them out! You MUST!!! The wait time is not long, especially when they open up their express drive-through window.🤯 Altmed Muv will end up being the number one cannabis company in Florida. As long as the quality and quantity of their product stays consistent in addition to adding more amazing strains and types of medicine! Things are looking bright for Muv FL!
Daniel N.
Daniel N.
1558753551
Words cannot describe how phenomenal this company operates and the quality of their meds! If you haven't already checked them out! You MUST!!! The wait time is not long, especially when they open up their express drive-through window.🤯 Altmed Muv will end up being the number one cannabis company in Florida. As long as the quality and quantity of their product stays consistent in addition to adding more amazing strains and types of medicine! Things are looking bright for Muv FL!
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1090 W State Rd 434
Longwood, FL 32750

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    Payment Methods:

    Cash Only
    ATM Available On Site

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    MUV Deals and Discounts

    Everyday Discounts

    1st Order

    25% OFF

    Veterans

    20% OFF

    Seniors 55+

    10% OFF

    Industry

    20% OFF

    Pediatrics

    25% OFF

    100 Miles

    10% OFF

    ABOUT THIS DISPENSARY

    MUV, located at 1090 W State Rd 434 in Longwood, is open to serve the cannabis community of almost a million active medical marijuana card holders in Florida.

    Medical: Yes

    Recreational: No

    Delivery: Yes

    Delivery Fee: Free Delivery for orders over $100, and $20 delivery fee on all other orders.

    License Number: MMTC-2017-0010

    Before this dispensary could open, it was licensed by the Office of Medical Marijuana Use (OMMU). In the state of Florida, dispensaries are officially referred to as medical marijuana treatment centers (MMTCs).

    MUV is vertically integrated, as are the rest of the MMTC’s. Being vertically integrated means they oversee the entire process from seed to sale. MUV grows their own cannabis plants from seed or cuttings, harvests, processes into a variety of products, packages and distributes within their own network.

    Product types and availability can vary from store menu to store menu, depending on demand. If MUV in Longwood does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card is universally accepted at any dispensary in Florida.

    Purchasing Marijuana Products at MUV

    During your first visit, you’ll be required to complete intake forms. This lets the dispensary staff confirm your patient status and see what you were allotted by your medical marijuana doctor.

    Upon arrival at this dispensary, you’ll enter a designated waiting area before going into the retail area with staff. The dispensary staff work with you to explain all of the cannabis products available. Budtenders will make recommendations that are based on your doctor’s recommendation.

    Preparation Helps: See what’s available ahead of time. If MUV in Longwood online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Various delivery methods of the different cannabinoids have been approved by the DOH, including edibles, inhalation, oral, sublingual, topical, traditional flower and even suppositories. If you have an active medical card, you can pick from a wide array of cannabis products. There is no obligation to buy your entire milligram limit at once; instead, you can purchase less if you so desire and then buy more during another visit or at another dispensary. It’s important to find what works for you.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. MUV has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    MÜV Dispensary Longwood
    4.8
    Based on 1130 reviews
    Toffer H.
    Toffer H.
    1715200494
    The other day was my first time shopping at this place and they did a great job explaining everything and just making me feel welcome. I wasn’t sure what to get because I don’t buy a lot but they were right there letting me know what’s good and what’s not good recommend this place 10 out of 10 again Also, Kevin was the one that helped me all around solid guy. Thank you again.
    Saraim C.
    Saraim C.
    1714867397
    Janet was mad relatable and took time to understand what I needed. Super nice front desk agent. Great first visit!
    Madyson S.
    Madyson S.
    1714417060
    This location is always great to go to, everyone is always super friendly, ready to help, and always give great recommendations! Thank you David for being so nice and for recommending some new products!
    k w
    k w
    1711395822
    David was very professional and kind he called me mature instead of senior and I found that refreshing and sweet he didn’t treat me like a little old lady. I actually felt like we were talking on the same level not seeing age, just a person. My visit I think was the best so far since going to Muv the last year or so. So yes I give David five stars and will go back hope to get David again. Most people treat you different like your old David did not. Very please
    Allee S
    Allee S
    1708992738
    This was the WORST medical marijuana I have received from ANY dispensary in 5 years, my first time at MUV and I am disgusting - all it is is leaf matter and stem, whisp, Pitiful, loose nugs. For $50, save your money. Trash. And they don’t do returns! Scam.
    Stephanie W.
    Stephanie W.
    1706559901
    loved my first trip here! David was super helpful in making sure i found the right products that fit my busy and crazy life, felt very comfortable talking about what i was looking for and how to best achieve these results. ☺️
    Frederick D.
    Frederick D.
    1705620386
    The manager is very kind and very helpful. A mistake was made on my order and he took care of me right away without hesitation. The prices are great and quality it 5/5. Better then other competitors for sure. Thank u again and this will be my #1 store brand. 😍😁🌈💯
    Jody A.
    Jody A.
    1704577234
    I came in today as a new patient with a friend and had the best experience. Anthony was pleasant, knowledgeable and we enjoyed our visit and got everything we were looking for. Great products, best deals! Thanks MUV 🙂
    Michelle K.
    Michelle K.
    1703444947
    You can never go wrong with MUV. All the staff is great. Helpful at all times. Anthony had extreme patience and knowledge about the products. I am a loyal customer at MUV.
    Going in there was great!! I was greeted with kindness and respect. They made it easy. Then I met with the GM of the store and he was very professional and had me ready with my stuff in no time. Thanks again
    Scott F.
    Scott F.
    1702497022
    I'm pleased to say, Shelby killed it. She's obviously experienced or has had great training. Her demeanor was pleasant and upbeat, and she demonstrated a creative and patient approach to solving my issues. It's greatly appreciated.
    Smuck Y.
    Smuck Y.
    1699001860
    You know, every time I give you guys another chance with your concentrate I am just disappointed even further. You have some of the worst concentrate in all of the industry. It tastes horrible. It burns your throat no matter what heat you dab on and the effects are not what the percentages boast at all, you are over priced compared to anyone in the industry. Even when your items are on sale they are still higher than many other better competitors. I am officially done buying your concentrate. I will never trust you again.
    Roy B.
    Roy B.
    1698180760
    Anthony was very pleasant to talk with. He knows the products and has the right personality for this industry. As always, this was a good experience. I will continue to recommend whenever asked. Thank you!
    juliah F.
    juliah F.
    1697642059
    Muv has been my favorite dispensary for years! The products are outstanding, customer service is fantastic and the staff is like family! I literally love every single one who works there and has ever worked there! The resin carts and badder are next level! Truly an outstanding dispensary!!!!
    Stefi H.
    Stefi H.
    1697319176
    Mathew is the most fun, informative, helpful, and cute customer service representative. I always ask for him because he always knows what I want. he’s always respectful, conversive, and fun to talk to. In fact, he would be a personal friend of mine if I knew him better. Matthew is an excellent representative for MUV and I again would like to express my personal thank you for his kindness and for just being an all-around nice guy. Thank you very much, Matthew. 🐝 Miss Stefi
    K
    K
    1695657871
    Alexandra helped me out today & she was phenomenal! I love women in the cannabis industry. Great customer service & a very nice, quiet store with amazing products. 🍃🔥
    Joshua C.
    Joshua C.
    1694971551
    That’s what I’m talking about!! 2nd time coming here and the service was on point and so fast. I got in and got out within minutes.Came over from Trulieve, and I couldn’t regret it one bit. Anthony at MUV is such a great associate and very helpful. Ive been treated like a TRUE customer/patient in my 2x visiting here than the many times I’ve been to trulieve.Great experience all around here at MUV.
    Sarah D.
    Sarah D.
    1692318005
    Matthew was fantastic! It was my very 1st time in and he was insightful and really made it a great experience. The entire staff were awesome! I'll definitely be back!
    Tina M.
    Tina M.
    1691863549
    Lisette was awesome! So knowledgeable, personable, likable, friendly and an all around genuine person. Will definitely request her in the future. 🙏🏻
    Matt Van H.
    Matt Van H.
    1690391628
    Alexandra was great! Friendly, knowledgeable, and made me feel comfortable and welcome in a new location.She asked if I prefer sativa or indica or hybrid, I said Limonene, she grabbed a binder with all the info for their strains and quickly gave me multiple choices where Limonene was in the top percentage.I mentioned pain from a new job and she pulled out Pain relief cream & transdermal gel, explaining the differences and suggested the cream...I got both to see what the difference feels like.A great experience overall!*The lady who greeted me at the front was very nice as well, I didn't get her name though, but she was wonderful as well and deserves some recognition too!
    ty W.
    ty W.
    1689992221
    This is the best place to go. Robert is all ways perfect to deal with. He’s helped me many times and has never failed with customer service. Thank you Robert!
    AJ A.
    AJ A.
    1687301983
    Lissette is an amazing representative, extremely attractive and attentive and really makes you feel comfortable in house when getting products. Would give her 10 stars, great location with great service
    James A.
    James A.
    1685556162
    I was so nervous about the whole process. I'm glad I chose muv. Friendly staff and very knowledgeable help me pick out my needs based on my lifestyle. Definitely staying as a customer
    Martha T.
    Martha T.
    1685241686
    I visited your location once before, I had Travius assisting me then, just as the first time, you cannot help but be impressed by his knowledge of the products, the way he treats, the customers, and no matter how many times I changed my mind he informed that he was there to help me. I didn’t feel rushed to get just any product.I left the store with the products that I needed and understood the explanation of how take every single one of them.Thank you for having employees like him.
    Crystal B.
    Crystal B.
    1684775227
    Carina was such an amazing help. She listened to my needs and was able to assist me in making selections that worked for my lifestyle. Highly recommend asking for her when you arrive!
    Erica M.
    Erica M.
    1680742524
    MÜV is one of my favorite dispensaries, and the Longwood location is the best. The flower is always fresh and is truly high quality compared to other dispensaries. They have a really large selection of different cannabis products in general, so there’s really something for everyone. Additionally, all of the employees are always so welcoming, friendly, and helpful. Shoutout to Matthew for helping me save 30% on my most recent visit by letting me know I was only $5 away from the extra discount! Much appreciated. I highly recommend trying this MÜV out! You won’t be disappointed 🙂
    Amanda T.
    Amanda T.
    1675819695
    This was my first visit to this location and Carina was so sweet! Kind, friendly, helpful! I used the drive through and there were two cars ahead of me when I arrived and I worried it would take some time. Not at all. I was on my way super fast! 10/10 Müv is where you need to go.
    dan D.
    dan D.
    1670384738
    Carinna was fantastic during my visit. Her great personality along with her knowledge of my products made me very comfortable. Keep doing what you’re doing!
    PLS
    PLS
    1669301987
    I had Lots of questions, and Anthony was very Knowledgeable, friendly and helpful. Plus, I had to get through very Quickly, so I tried to order online, but sadly the MÜV website and online Ordering system has Totally Changed and Now, is Completely Broken! Not sure where else to go to report this problem, but I'm happy to share what's happening with the online store with the management. So, Even with the frustration of the broken online ordering system, and worried about getting to my next appointment on time. I went to the drive through at the Longwood store, and Anthony was So Quick and efficient, that I was able to get my medication and still be on time for my busy day. Thank you!
    Joanne B.
    Joanne B.
    1667681623
    I just got off the phone asking Matthew some questions trying to help me get off my sleeping meds and onto what you have to help me sleep. I would like to share with you that Matthew was outstanding. His patience with my questions, his customer service, he was extremely professional and I appreciate all your help. Thank you Matthew for your great service
    George E.
    George E.
    1666634634
    Howard was very efficient in processing my order and also very knowledgeable, recommending some other products that might be helpful. He also explained that normally delivery is very efficient but the vehicle was in the shop, so that is useful for future orders. Overall, a great experience. I was in and out in minutes.
    Cheryl S.
    Cheryl S.
    1661383859
    Not my first visit but definitely one of the nicest. The entire staff from check in desk to the dispensary area were friendly, professional and customer service oriented. Anthony was very knowledgeable reference products and an added bonus was his service with a smile attitude. I love this place!
    Mamachelle P
    Mamachelle P
    1659637158
    I had Matthew for counter service, and I found him knowledgeable and very proficient. He was also generous in finding a nice discount, which is always welcome when battling cancer. MUV is in my top two favorite dispensaries. They have a good variety of modalities and seem to hire and train quite efficiently.
    Cori B.
    Cori B.
    1658875765
    I am currently in my first few months with my medical marijuana license so I am still learning… The young lady that I spoke with today taught me so much and was such a tremendous help to me and I could not be more grateful for her taking the one on one time she did with me. 100% recommend!
    Lilmisskml
    Lilmisskml
    1658774094
    Love this location it s always clean and the smell is amazing! It can be a little pricier than others however their product is also worth it in my opinion. I almost forgot a very important part thanks for a reminder! They also have great discount just sign up for the alerts or heck just walk in it will be worth it.
    Cynthia A.
    Cynthia A.
    1657994233
    My first time coming here and was super easy and great. Anthony and the front desk man who’s name I did not grab were super kind and great help. Would definitely recommend
    jeri B.
    jeri B.
    1657804425
    I really enjoyed my visit. My tender took took care of my needs and made me feel really comfortable. He was a beautiful human. Thanks so much.
    Ericka L.
    Ericka L.
    1657403910
    Staff is always friendly and very knowledgeable about all the products. I never feel bad for asking questions and I love talking too the staff about their own experiences with their many products. I've gotten Carinna a few times and she always makes me smile!
    Tanisha B.
    Tanisha B.
    1657330605
    The staff is absolutely phenomenal! Besides being knowledgeable, they are very patient and empathetic. I am most comfortable sharing my concerns with the team, and confident that they only have my best interest at heart.
    Best dispensary in FL by far. All of the products are higher quality than I find at other dispensaries. The Longwood staff is amazing too. I've become a regular and they know me by name. Can't say enough about this MUV location! Outstanding service!
    Melissa M
    Melissa M
    1656186938
    You guys always deliver a high quality product and your employees are consistently competent and kind. My #1 shop. *Update* a year later I still feel the same way. Best products in Florida.
    Mike K.
    Mike K.
    1655419997
    All the people I have dealt with at the Longwood location were very friendly and appreciative of me choosing Muv as my dispensary. The gentleman at the drive up window actually said "thank you so much for the tip that I left" which to be honest doesn't happen all that often anymore. Thank you for the great experience, Mike
    Michael P.
    Michael P.
    1654965198
    Margie was amazing as always. Always super professional and respectful. Love going to this store when Margie's there she's very positive and friendly to everyone that walks in the door and we need more of that in our dispensaries.Thanks Margie!
    Timothy W.
    Timothy W.
    1654958313
    Margie was great, as always, and very quick getting my medicine. She let me know about the deals they had going and was super friendly. MÜV is definitely my favorite medical marijuana place in Florida!
    Jessika B.
    Jessika B.
    1654296976
    Margie is awesome and super friendly. Had to come in with my child and she made me feel completely comfortable! Also helped me save some money and get the best deal! Will come by again! 🙂
    Kiteria A.
    Kiteria A.
    1651748922
    Super helpful and friendly staff. Good variety of products and a drive-thru! Shout out to Margie for being on top of the game. She really knows her products and was able to help me find just what I need.
    Tanisha B.
    Tanisha B.
    1650321472
    The staff is absolutely phenomenal! Besides being knowledgeable, they are very patient and empathetic. I am most comfortable sharing my concerns with the team, and confident that they only have my best interest at heart.
    Lisa L.
    Lisa L.
    1648310781
    Maria was fantastic. She was knowledgeable and really listened to how I was feeling. She was able to recommend the best products to help me with my symptoms. Thank you.
    David O.
    David O.
    1647549000
    Great advice regarding various strains and their benefits. They have all been very knowledgeable and friendly. Well done!
    Joshua V.
    Joshua V.
    1647365948
    Walked in today with an idea of what I wanted and when I stepped through the interior door Brian was very polite to ask if I wanted to look around the shop or if I had any questions so we chatted then I hand him my list and Brian got my items quickly and got me checked out and bagged up in record time. Great Store. Great service.
    Shane P.
    Shane P.
    1646699113
    Everyone is always so nice and helpful here. I was diagnosed with ptsd at 16 years old and finally got my medical card at 18. I use to be so nervous going into dispensaries because I’m usually the youngest one in there… but MÜV welcomed me with open arms. I want to thank the crew at MÜV for making me feel warm and welcomed while buying cannabis.
    Great place. Although the staff can seem a little stiff, the products are what’s worth the drive for me. However, even though I don’t seem to match with the personalities of the staff that works there, there is one exception. The best specialist I’ve seen in the industry works at this location, his name is Niquan. If you get this guy, you’re in for a world of knowledge!
    Annie S.
    Annie S.
    1642786095
    Very professional, knowledgeable and patient! Jamal is wonderful. I was not sold things I did not need, he listened and understood my needs, which I really appreciated. Very happy customer!
    Dirty W.
    Dirty W.
    1637810543
    Only thing preventing a 5 star are the air quality concerns I have. There aren't any filters in the return vents. Looking at glass surfaces and the buildup around the returns and supplies throughout the lobby and dispensing area it is obvious the HVAC ducts need a thorough cleaning and a filter schedule needs to be established. I think it would do a lot for over all sterility.
    B C
    B C
    1637484989
    The place was busy but the manager spent time with my husband discussing his problems (severe fibromyalgia and insomnia) and making suggestions to help him, very knowledgeable. We weren't pressured to buy a bunch of stuff but only what he felt confident would be helpful for my husband. Even gave my husband a discount and asked him to make notes so that he could see what was most helpful and have feedback to then help others. Impressed that he genuinely seemed to want to help with healing rather than making a sale!! Other sites not as busy but will probably be back here because of the caring manager (Sunday afternoon manager).
    Lindsey P.
    Lindsey P.
    1632677147
    Amazing place to go! Great staff, always great customer service, extra knowledgeable not only about product but about the whole medical industry. Thanks you guys! Please don't get bought out by that terrible trulieve!!!
    Mike W.
    Mike W.
    1630945882
    One of the better dispensaries in the area. A little pricey unless you get their tier 3 which is the same product this to your one just goes pretty quickly. They are not as bad as most dispensaries at rushing strains and getting lower THC percentages if a strain runs out because it was good the previous time a lot of the dispensaries you’ll see it cut in half sometimes because they run out of stock and rush the next crop
    John D.
    John D.
    1628973069
    Just had a great experience at this muv earlier this afternoon. I spent way too much time in there asking questions about stuff but they kept their patience. Not sure of the girls name who helped me out but she had brown hair and was very helpful. The manager even ended up giving me a dollar out of his own wallet because I was short. This place is great!
    Chris O.
    Chris O.
    1620381638
    This is my favorite dispensary for a number of reasons. Having a drive-through is a big plus for starters. Very quick and efficient plus the same high level of advice as if you went into the store for consultation. That the people who work the drive through are friendly and helpful as well is even better. Many other dispensaries have been opened in the same area of Longwood but I see no reason to try a different one.
    Arnold Y.
    Arnold Y.
    1618955067
    Ashley was amazing and informative. She took the time to go above and beyond for me, appreciate you much ma'am. Will definitely be back soon👍🏾
    Bernie P.
    Bernie P.
    1617198363
    A great dispensary with high quality products. I was impressed with the excellent customer service that I received. Very professional, knowledgeable and courteous. Also extremely patient with us "grey hairs" lolSpecial "Shout Outs" earned by Herman and Jamar! They helped me to say that I highly recommend this place.
    Mike M.
    Mike M.
    1612137833
    Great helpful staff nice selection and questions answered if you have them
    Nancy H.
    Nancy H.
    1610147733
    Desiree is a BEAUTIFUL person! So helpful, full of knowledge and patient! It’s a great day when you come across people like her. She is a true gem! She IS the medicine at MUV!Kindness is free.... and she is full of it.
    Daniel F.
    Daniel F.
    1610139680
    3 months into the program and I have been happy with this place. Just called to check availability on some products and talked to a guy named Joel out of Tampa. He was extremely helpful in helping me secure what I wanted. Thanks for the 5 star service
    Ron M.
    Ron M.
    1608409551
    Fast friendly service. Has everything I could ever need. Wouldn't go anywhere else.
    Shan B.
    Shan B.
    1606245669
    The staff at muv are great especially Herman.We had a interesting conversation about my doctor. All and all he was very helpful and made everything easy. Thanks again Herman👍👍👍🙏🙏🙏
    S H.
    S H.
    1605975486
    Louis and Howard were so helpful. They answered all my questions about several different products, took their time and were so patient with me. I will definitely come back. Thank you so much
    A Random P.
    A Random P.
    1605818775
    I've been visiting the Longwood location for close to two years now, and i don't think I've ever had a bad experience. The prices are mostly reasonable when compared to other dispensaries and everybody I've met has been very friendly and professional. The few times I've had an issue with one of their products they've done their best to fix the problem. The drive through has also been very convenient during the pandemic restrictions.Great location, comfortable atmosphere and awesome, knowledgeable staff and great products. Highly recommend this location!
    Warren C.
    Warren C.
    1605368961
    My preferred dispensary with great rewards and deals. Staff is always friendly and know the product. So glad to have you guys here.
    Cruz M.
    Cruz M.
    1604763011
    MÜV has got the strongest thc product, not only that but they consistently have a variety of selections to choose from. The tellers there are all knowledgeable and will make multiple great recommendations based off what you are in need of. Last but not least the ladies there are gorgeous, i highly recommend shopping with MÜV.
    Aaron L.
    Aaron L.
    1604168095
    I buy a lot of cannabis products. Muv is always one of my favorite places not only for the products but for the employees. Today was Halloween and I had the pleasure of Herman helping me. I loved all the costumes especially his!! Keep it up guys!
    BigGerman
    BigGerman
    1602938286
    Excellent customer service. Big variety. Educational staff. Drive through.
    Daniel M.
    Daniel M.
    1602098837
    10/8/2020 Again DESIREE came through with exactly what I needed! I cant thank her enough. Such an amazing employee!!! Best call center agent for any mmj dispensary out there
    The Smith F.
    The Smith F.
    1601751175
    The front office lady I don't know her name but I love her she's so nice & helpful she has white cute nails & a cute design on one & the guy that helped me today was jamar? I believe I hope that's it but he was very helpful & explained everything to me with fine detail! Staff is on point! Very clean & professional. Love them .
    Anthony M.
    Anthony M.
    1601309822
    The customer service at MUV Longwood is next level! I’ve dabbled with many other dispensaries and I always find myself coming back to this one. The experience provided is always a collective effort from everyone, but a huge shoutout to Nick for always maintaining positive vibes and energy during a year that’s been filled with so much negativity. It’s all about being a good person in life! Someone give that man a raise!
    es V.
    es V.
    1601079574
    This is an amazing place that has a drive thru and filled with exceptional staff and great quality products, my personal experience has been superb with Nicholas E. He always has a great personality and is very knowledgeable of all products he always goes above and beyond.. To the MUV family thank you for making my experience so delightful.
    Lyndsie15
    Lyndsie15
    1599669133
    Inside staff have always been informative and courteous. Good, reliable products. (I was mad in initial review but have gained insight.)Alright.
    Hunter G.
    Hunter G.
    1599566026
    Came here on labor day as they had a 15% off everything, and got a blueberry cart and an eighth of Strawberry Cough Tier 3 i believe and the quality is bar none i am 99%-100% satisfied. The store is sparkling clean and the staff is extremely professional and polite. I am making this my new primary store, since I had 2 bad experiences (not with MUV for the record) with defective and or tampered with vape carts from the Knox folks, and they fully refunded the 1st one, but not the 2nd one.This was my 2nd time trying MUV and I will definitely be back!! This company is getting my business from now on 😁
    C
    C
    1598655371
    I have to take a moment to say MUV has some of the best customer service I have ever experienced. The team they have truly cares for you as a patient. My first time in I had the pleasure of being paired with Diana to help me. She was kind, patient, friendly, informative, understanding, and just overall made me feel like she is someone I've known my whole life. One the same first time in Cherish also chimed in with great advice and just overall an amazing person. My second visit I used the drive through. Cherish was working the window. She greeted me with a smile you could see through her mask. Such kind, patient, friendly, bubbly person she is. She made me feel like I was talking to an old friend and even asked me about how everything was working. Honestly these 2 woman are so amazing. The whole staff is incredible but these 2 stand out stars definitely deserve some special recognition.
    Chrissy M.
    Chrissy M.
    1598437623
    Love MUV.
    Ash A.
    Ash A.
    1597530792
    I have to say im always satisfied with customer service and the treatment tenders. The wait is not really ever that long, they always try to recommend the best for you. I have went in and have had Cherish twice if not three times and they are always smiling, helpful, and honest I appreciate that alot.Flower, I have not been too crazy about a strain yet. The concentrated vapes are amazing!
    Michael
    Michael
    1597338573
    I've loved everything I have gotten from here so far, I wanna mention the lemon margy and lemon lights, if I could id have those at all times
    Matt C.
    Matt C.
    1597070088
    Ive only been here 2 times and one of the times was my first time to a dispensary and i can say this, the staff at the time did not care ro help me or even recommend products for my specific reasons, and were rushing me to make a purchase. Over all not a very good experience and i will be going to other dispensaries from here on out, such as surterra or trulieve. Good products tho just a bit crazy on price compared to other dispensaries.
    Matthew W.
    Matthew W.
    1595245050
    This place does not have a great selection. What they do have is the best service I’ve ever seen in a Florida dispensary, and the products are always on point. This is the best dispensary in central Florida hands down. Good job guys, your competition could take a note or two haha 🤫🤫
    Jacqueline R.
    Jacqueline R.
    1595177380
    I actually love the product. Love the people. Just need to work on the Longwood drive thru. It isn’t working. The line wait is over an hour!! They need to figure out how to handle. Maybe send an employee out to start getting orders ready?also once you are in the line you can’t get out. You are stuck. So keep up the good work, but work out the Longwood drive thru kinks!!
    Rose L.
    Rose L.
    1594060114
    😷The friendly & knowledgeable budtenders know what they're talking about. I give them 5 stars😊
    David S.
    David S.
    1592504107
    Customer service is perfect. Had some trouble with my order and Hallie fixed everything up for me quick and fast. Great quality and very nice people.
    Christopher C.
    Christopher C.
    1591895079
    On point customer service anytime you call them. Just spoke with Rain who was so patient while I searched for what I needed. They have consistent products and friendly in store staff. No complaints, whoever does your customer service training is doing a wonderful job!!!
    Jay T H.
    Jay T H.
    1588741698
    Great products. Great staff. Like family. They will answer any question you might have and help you select the right products to help you.
    Louise W.
    Louise W.
    1585318815
    Nice place and still very polite in this hard time. Will be back. TY.
    Mathew L.
    Mathew L.
    1584046851
    I had a very positive first experience here as a first time / new patient in Florida and first time visiting a dispensary ever in my life. The manager assisted me, was very helpful in explanations and reviewing the products. I was happy with the service. There was a little misunderstanding with the promo card, which was exacerbated when I returned for my second visit and received some misinformation from the gentleman at the desk (accidents happen, I know I am guilty of foot in mouth). I initially walked out but decided to go back in and try to talk to a rep. Normally I’d leave a business with an issue and just never return my patronage again. Back inside the rep pointed out the misinformation from the front desk representative - this made me want to turn around and leave a second time but having already taken off work early to get my prescriptions I decided once again to stay and try to talk it through - especially since the rep was very nice and helpful - the same manager I met on my first visit came out and resolved everything right away. I am very appreciative of this as someone who takes time to plan things out in advance, prepare my funds after checking products online, making time from my schedule etc. And I hate to be “that guy” but at the end of the day there was a misunderstanding and some miscommunication but ultimately thanks to the manager everything was resolved and I just wanted to say thank you so much for helping resolve. Given that I will certainly now return and continue my patronage.Regarding the products, I am very pleased with what I’ve tried thus far. Flower is top notch, pain relief cream is amazing, RSO is very effective and I can’t wait to try my new pain relief patch. Nice store with quality products. I definitely recommend.
    Felix H.
    Felix H.
    1583448949
    To begin with, Jamie (excuse my spelling) with the Customer Service team is amazing. She handled my phone order with great service and kept her word, which goes a long way. The Longwood team made my visit fast and pleasant. Always satisfied with MUVs product.
    Tiffany H.
    Tiffany H.
    1577621508
    I have been here quite a number of times now, and EVERY TIME I am pleased. I am on a mission to reduce the number of medications I take, and the staff is incredibly understanding and empathetic to my medical issues. They always have tips to improve my experience, and I'm always in and out, NEVER a long wait. My trepidation with writing a positive review is that the quick service might change, with increased customer traffic, but this dispensary is too good not to praise.
    Christopher C.
    Christopher C.
    1576796863
    Great customer service and it was so easy to order my medication. They let me order over the phone, even though it was my first time at this dispensary, and were great at educating me on the different products. They offer delivery service but I opted for in store pick up as the are just a few miles from my home. The staff inside the location were just as friendly and even checked on a product I thought they were out of. The store itself is modern and beautifully designed. The quality of the products are great so far. I highly recommend and will be back.
    Kelly M.
    Kelly M.
    1575221300
    Excellent service! Ten stars. Great product knowledge. Had an answer for every question as well as some great recommendations. 100% happy with my purchase and excited to try more of the HUGE variety.
    Richard G.
    Richard G.
    1569378683
    Very nice staff 😃 very clean and convenient good variety. Easy parking, 5 min I4.
    Richard G.
    Richard G.
    1569378669
    Very nice staff 😃 very clean and convenient good variety. Easy parking, 5 min I4.
    Daniel N.
    Daniel N.
    1558832462
    Words cannot describe how phenomenal this company operates and the quality of their meds! If you haven't already checked them out! You MUST!!! The wait time is not long, especially when they open up their express drive-through window.🤯 Altmed Muv will end up being the number one cannabis company in Florida. As long as the quality and quantity of their product stays consistent in addition to adding more amazing strains and types of medicine! Things are looking bright for Muv FL!
    Daniel N.
    Daniel N.
    1558753551
    Words cannot describe how phenomenal this company operates and the quality of their meds! If you haven't already checked them out! You MUST!!! The wait time is not long, especially when they open up their express drive-through window.🤯 Altmed Muv will end up being the number one cannabis company in Florida. As long as the quality and quantity of their product stays consistent in addition to adding more amazing strains and types of medicine! Things are looking bright for Muv FL!
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